2017 CADILLAC CTS
2 recalls, 32 complaints - 1,752 TSBs - 5/5 safety rating
25V175000 Mar 20, 2025
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
Consequence
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy
Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.
19V086000 Feb 7, 2019
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Consequence
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
Complaint Statistics
32 total complaints
2 crashes 2 fires 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 7 |
| POWER TRAIN | 6 |
| ELECTRICAL SYSTEM | 5 |
| UNKNOWN OR OTHER | 4 |
| WHEELS | 2 |
| STEERING | 2 |
| VEHICLE SPEED CONTROL | 1 |
| TIRES:SIDEWALL | 1 |
| Chest Clip, Buckle, Harness | 1 |
| AIR BAGS | 1 |
UNKNOWN OR OTHER
Dec 20, 2025
Incident date: Nov 6, 2025
Multiple times the car has locked the brakes when there was a car several car lengths in front of me. This has resulted in me nearly being rear ended three different times. The force of the stop has also caused me to have neck and back pain. This is u safe and will result in injuries. There are many... Read more
1 injured
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dec 20, 2025
Incident date: Nov 6, 2025
No any lock brakes, a b s lights on brake lights on traction control lights on and no cruise control
SERVICE BRAKES
Nov 23, 2025
Incident date: Nov 17, 2025
In low temperature conditions. Typically under 50 degrees Fahrenheit, the brakes will produce a high pitch grind/squeal noise. It’s a very concerning voice. Dealership says it’s normal, but there is no way it can be.
AIR BAGS
Sep 20, 2025
Incident date: Dec 1, 2024
The airbags did not deploy when I was involved in an accident on the freeway July 2025. During the collision, there was a message on the driver dashboard that read "SRS Airbag System Malfunction Visit Your Dealer". When I took my Highlander into the collision autobody shop, they notified me that my ... Read more
Crash
POWER TRAIN
Sep 20, 2025
Incident date: Dec 1, 2024
We had notice that my wife's 2024 Santa Fe Hybrid Calligraphy AWD, is shuddering and vibrating at low speeds 20 to 40 mph always. Probably now is a little more accentuated. There is nothing on the steering wheel, but in the whole vehicle. Because this is not new, and I am not always driving this ve... Read more
ENGINE
Sep 20, 2025
Incident date: Jun 16, 2025
I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin, t... Read more
ENGINE
Sep 5, 2025
Incident date: Sep 27, 2024
Unknown. Fire was located under in the engine compartment area and fire was visible from below the engine under the car. When it happened I was driving on the freeway when noticed my car seemed to be struggling stay at the current speend and to loose speed then a it suddenly l no longer would acce... Read more
Fire
ENGINE
Jul 12, 2025
Incident date: Jul 1, 2024
Coming home from a trip without any warning our 2016 equinox scared me when it made a terrible sound lost power and stopped working. We’re 100’s miles away from home on the side of a road in the dark. We called for towing to a dealer payed for a hotel waited till the next day for it to be looked... Read more
Fire
UNKNOWN OR OTHER
Jul 12, 2025
Incident date: Jul 1, 2024
A few months ago, while at a stop light my car would not acceleration, I depressed the pedal all the way to the floor and there was no movement but rpm’s went up to 4000. I was almost rear ended as I was attempting to go. The car suddenly accelerated at a high rate of speed and drove normal. This ... Read more
Chest Clip, Buckle, Harness
Jul 12, 2025
Incident date: Jul 12, 2025
The button on the car seat that is meant to tighten the shoulder harness is made of hard plastic, protrudes out without any cushion to cover it, and is located right where my child’s feet lay. As a result, my child has suffered injury on their (foot, ankle and calf) from kicking this part. I did... Read more
1 injured
ELECTRICAL SYSTEM
Mar 14, 2025
Incident date: Mar 7, 2025
The contact owns a 2019 Jeep Wrangler. The contact stated that upon picking up the vehicle from the dealer after a battery replacement, the instrument panel was blank. The vehicle was taken back to the dealer to be diagnosed and the contact was informed that the instrument panel was faulty and neede... Read more
POWER TRAIN
Mar 4, 2025
Incident date: Mar 2, 2025
I purchased my truck in March of 2024 with an undisclosed problem from a dealership in Texas. I contacted them two weeks after it began and they said they couldn't do anything as is the greatest business disappointment of American commerce when used vehicles are purchased under the "As Is" clause. T... Read more
POWER TRAIN
Mar 2, 2025
Incident date: Feb 13, 2025
The cylinder wall failed which led to coolant loss into the motor
ENGINE
Mar 2, 2025
Incident date: Feb 13, 2025
The cylinder wall failed which led to coolant loss into the motor
ELECTRICAL SYSTEM
Mar 2, 2025
Incident date: Feb 13, 2025
My 2023 Fisker Ocean One (VIN [XXX] ) was in the first cohort of cars to receive the Ocean OS 2.2 update during the 24 hour period starting on [XXX]. The update seemed to have completed successfully, but six days afterwards on [XXX], I stopped for lunch after driving a few errands that morning, and ... Read more
POWER TRAIN
Oct 15, 2024
Incident date: Jul 15, 2024
Leff than 6 months after purchasing this vehicle new I have had a problem when I'm turning right or left with a rubbing/grinding noise in the rear. I have complained about it to the dealership where I was getting my oil changed and they brushed it off saying they don't hear it or it could just be th... Read more
ENGINE
Jul 28, 2024
Incident date: Jul 22, 2024
Check engine came on for cylinder 1 misfire. Replaced all spark plugs and ignition coils. Check engine came on again for same problem. Was diagnosed with internal engine problem by independent mechanic. Took to Ford dealer which confirmed coolant intrusion in cylinder 1. They are saying it’s a des... Read more
ELECTRICAL SYSTEM
Jan 12, 2024
Incident date: Dec 23, 2023
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 35 MPH, there was an abnormal odor coming from the A/C. The contact stated that there was a dangerous chemical called R1234YF leaking into the cabin of the vehicle. The contact stated that the odor from the leak made... Read more
ENGINE
Oct 4, 2023
Incident date: Sep 25, 2023
The contact owns a 2009 Chevrolet Cobalt. The contact stated that after driving to a local store and turning off the vehicle, the contact then returned to the vehicle however, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mechanic.... Read more
ENGINE
Jul 12, 2023
Incident date: May 12, 2023
The motor sputtered and died. Is there an engine recall on this vehicle?
TIRES:SIDEWALL
Aug 1, 2022
Incident date: Aug 1, 2022
The tire sidewall blew out prematurely. 245 40 r18
ELECTRICAL SYSTEM
Jun 24, 2022
Incident date: Jun 2, 2022
our 2017 Cadillac CTS-V has all of a sudden a cracked CUE screen. The car is garage kept and only has 14395 miles. It just spontaneously cracked. The dealer that is fixing it is making us pay $125 deductible to get it fixed even though there is a class action law suit currently for others that h... Read more
UNKNOWN OR OTHER
Feb 6, 2021
Incident date: Feb 6, 2021
CADILLAC CUE INFOTAINMENT SYSTEM WORKS MAYBE 25% OF THE TIME. THE OTHER 75% THE SYSTEM IS UNRESPONSIVE AND GLITCHY. I CAN NOT ACCESS SOME OF THE MOST IMPORTANT FEATURES. THESE SAME FEATURES ARE THE REASON FOR THE INITIAL PURCHASE. BUT BEING THAT I CAN'T USE THEM WHEN I NEED THEM, I AM NOW REGRETTING... Read more
UNKNOWN OR OTHER
Dec 20, 2019
Incident date: Sep 21, 2019
THE CADILLAC CUE COMPUTER SCREEN WHICH CONTROLS THE BLUETOOTH, RADIO & GPS, FROZE IN SEPT 2019. WHILE DRIVING OUT OF STATE OUR BLUETOOTH & GPS WERE UNAVAILABLE. THE DEALERSHIP COULDN'T DUPLICATE THE ISSUE. THIS WAS HAPPENING IN DIFFERENT LOCATIONS, A COMPLETE OFF & ON WITH THE SCREEN GOING BLACK. DE... Read more
POWER TRAIN
Dec 12, 2019
Incident date: Dec 12, 2019
THE CAR HAS 37250 MILES ON IT. 6 MONTHS AGO, IT STARTED SHIFTING ROUGHLY BETWEEN 1ST AND 2ND GEAR. WE TOOK IT TO WALDORF CADILLAC/GM IN WALDORF, MD. THEY ACKNOWLEDGED IT WAS A KNOWN ISSUE AND WOULD TAKE THE FOLLOWING STEPS: FLUSH THE TRANSMISSION, RE-PROGRAM THE TRANSMISSION, REPLACE THE VALVE, AND ... Read more
WHEELS
Dec 9, 2019
Incident date: Dec 8, 2019
WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- ... Read more
ELECTRICAL SYSTEM
Dec 9, 2019
Incident date: Dec 8, 2019
WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- ... Read more
VEHICLE SPEED CONTROL
Aug 26, 2019
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT STATED WHILE STOPPED AT A LIGHT THE RPM' S INCREASED, THE VEHICLE ATTEMPTED TO ACCELERATE ON ITS OWN. THE CONTACT STATED AS THE BRAKE PEDAL WAS DEPRESSED HE TURNED OF THE VEHICLE, SHIFTED TO NEUTRAL, RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE TH... Read more
Crash
POWER TRAIN
Jun 24, 2019
Incident date: Apr 26, 2019
CAR HAS LOCKED IN 2ND OR 3RD GEAR TWO DIFFERENT TIMES, BOTH AFTER LONG DRIVES (2+ HOURS AT HIGHWAY SPEEDS) AND WOULD NOT DOWNSHIFT INTO 1ST TO STOP MOVEMENT. THE FIRST TIME WAS A STOP LIGHT AND ALMOST CAUSED AN ACCIDENT, THE SECOND TIME WAS IN MY DRIVEWAY AND ALMOST HIT THE HOUSE. GOOD BRAKES ARE ... Read more
STEERING
Apr 3, 2019
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING) AND STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. FITZGERALD CHEVROLET (114 BAUGHMANS LANE, FREDERICK, MD 21702) CONFIRMED THAT PARTS WERE NOT AVAILABLE... Read more
STEERING
Apr 2, 2019
Incident date: Mar 27, 2019
TL* THE CONTACT LEASES A 2017 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING); HOWEVER, T... Read more
WHEELS
May 16, 2018
Incident date: May 16, 2018
4 FLAT TIRES IN WEEKS. DESIGN FLAW WITH THE WHEEL. TIRE SIDEWALL IS CUT BY THE WHEEL WHEN HITTING ROAD IMPERFECTIONS. THEY ARE LOW PROFILE TIRES BUT THEY DO NOT HANDLE BASIC ROAD IMPERFECTIONS. THE WHEEL AND TIRE COMBO RENDERS THE CAR UNRELIABLE FOR TRANSPORTATION.
NHTSA Safety Ratings, 2017 CADILLAC CTS
2017 Cadillac CTS 4 DR RWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 5 / 5 ★★★★★ |
| Rollover Risk | 10.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2017 CADILLAC CTS
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.6L 6-cyl, Automatic (S8) (Rear-Wheel Drive) | 20.0 | 30.0 | 24.0 | Regular | $2,600 |
| 2.0L 4-cyl, Automatic (S8) (Rear-Wheel Drive) | 22.0 | 30.0 | 25.0 | Premium | $3,100 |
| 3.6L 6-cyl, Automatic (S8) (Rear-Wheel Drive) | 16.0 | 24.0 | 18.0 | Premium | $4,300 |
CO2 Emissions: 376.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2017 CADILLAC CTS
1,752 manufacturer communications from 1034 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 257 |
| 060000 ENGINE AND ENGINE COOLING | 163 |
| 110000 ELECTRICAL SYSTEM | 156 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 151 |
| 060000 ENGINE (PWS) | 133 |
| 100000 POWER TRAIN | 96 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 63 |
| 200000 WHEELS | 48 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
20-NA-166
Mar 21, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
22-NA-028
Mar 13, 2024
100000 POWER TRAIN
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.
PIP5898B
Mar 13, 2024
106000 POWER TRAIN:AXLE ASSEMBLY
This Preliminary information communicates a potential root cause for a rear axle seal leak.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
PIC6541
Mar 12, 2024
353000 EQUIPMENT:ELECTRICAL
This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP5968
Feb 27, 2024
100000 POWER TRAIN
This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.
PIP5966
Feb 23, 2024
100000 POWER TRAIN
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT5551N
Feb 21, 2024
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
22-NA-193
Feb 15, 2024
070000 FUEL SYSTEM, GASOLINE
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
22-NA-193
Feb 15, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PIP5395H
Jan 24, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a l
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
22-NA-246
Jan 18, 2024
100000 POWER TRAIN
This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
16-NA-361
Dec 20, 2023
350000 EQUIPMENT
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
16-NA-361
Dec 20, 2023
100000 POWER TRAIN
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
23-NA-224
Dec 18, 2023
100000 POWER TRAIN
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIC6123G
Dec 5, 2023
270000 LANE DEPARTURE
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
PIC6123G
Dec 5, 2023
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
PIP5700E
Nov 27, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the inf
17-NA-087
Nov 17, 2023
010000 STEERING
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087
Nov 17, 2023
020000 SUSPENSION
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087
Nov 17, 2023
200000 WHEELS
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
17-NA-040
Nov 9, 2023
030000 SERVICE BRAKES, HYDRAULIC
This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
PIT5551M
Nov 9, 2023
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
16-NA-361
Oct 19, 2023
100000 POWER TRAIN
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
PIP5943
Oct 19, 2023
100000 POWER TRAIN
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
PIP5943
Oct 19, 2023
354800 EQUIPMENT:MECHANICAL:POWER TAKE-OFF (PTO)
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
PIP4964E
Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP4964E
Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
17-NA-239
Oct 12, 2023
030000 SERVICE BRAKES, HYDRAULIC
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-154
Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-040
Sep 18, 2023
030000 BRAKES (PWS)
This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-154
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
PIP4112T
Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
Showing 100 of 1,752 bulletins.
NHTSA Safety Investigations, CADILLAC CTS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EQ11001
Opened: Feb 7, 2011 , Closed: Jul 19, 2011
IEE Passenger Sensing System Mats
On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may ... Read more
EA07017
Opened: Dec 7, 2007 , Closed: Jul 16, 2008
REAR DRIVETRAIN COMPONENT FAILURE
IN JULY OF 2007 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE07-037 TO INVESTIGATE ALLEGATIONS THAT THE REAR DIFFERENTIAL MAY FAIL CAUSING A LOSS OF MOTIVE POWER, AND IN SOME INSTANCES A LOSS OF CONTROL, IN MODEL YEAR (MY) 2004 THROUGH 2006 CADILLAC CTS, CTS-V, AND STS VEHICLES.AS A RESULT OF ... Read more
PE07037
Opened: Jul 17, 2007 , Closed: Dec 27, 2007
FAILURE OF THE REAR DIFFERENTIAL
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, ... Read more
CADILLAC CTS - All Years Overview
Complete safety history for the CADILLAC CTS across all model years (2003, 2018).
61
Total Recalls
3,101
Total Complaints
3
Investigations
309
Reported Crashes
59
Reported Fires
14
Reported Deaths
CADILLAC CTS - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.