Complaint Statistics
81 total complaints
10 crashes 11 injuries
Top Reported Components
| Component | Complaints |
| ELECTRICAL SYSTEM | 11 |
| EXTERIOR LIGHTING | 9 |
| ENGINE | 7 |
| SERVICE BRAKES | 6 |
| STRUCTURE:BODY | 5 |
| VEHICLE SPEED CONTROL | 5 |
| SUSPENSION | 5 |
| UNKNOWN OR OTHER | 4 |
| STEERING | 4 |
| AIR BAGS | 4 |
Incident date: Jan 1, 2026
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate was constantly opening unintendedly. The failure also occurred while the vehicle was parked overnight, causing the battery to drain. Additionally, the contact stated that the rearview camera was inoperable. The ve
... hicle was taken to the dealer, where it was diagnosed, and determined that the tailgate switch and rearview camera had failed due to water intrusion. The dealer replaced the tailgate switch; however, the rearview camera was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.Read more
Incident date: Jan 7, 2025
Had vehicle towed to Orange Coast Chrysler Jeep Dodge and Ram 11/4/24 due to vehicle being unable to start. Error message in vehicle indicated "Service Hybrid System"" and "Service Charging System" Vehicle was left at dealership pending inspection. 12/5/24 I contacted dealer asking for update and
... was told Chrysler STAR case was opened for vehicle for hybrid battery. No further information was provided. 1/5/25 I contacted dealer again for update. Was told Chrysler engineer had attempted diagnosis/ repair of vehicle including application of current recall 73B (NHTSA Recall ID 22V-077) but was unsuccessful. Was told another Chrysler engineer must be brought in to assess/ repair vehicle.Read more
Incident date: Sep 18, 2024
The contact owns a 2020 Ram 3500 equipped with Atturo Tires, Tire Line: Trail Blade A/T, Tire Size: 235/80/R17, DOT Number: KA0HD80R4223. The contact stated while driving approximately 50 MPH, the front passenger's side tire experienced a blowout. The contact pulled over to the side of the road. Upo
... n inspecting the tire, the contact noticed that the tread had separated, causing the tire to blowout. The contact replaced the tire with the spare tire. Additionally, the contact stated while driving at an undisclosed speed, the front end of the vehicle was shuddering. The vehicle was taken to the tire shop, where it was determined that the front driver's side tire tread had separated. The front driver's side tire was replaced under warranty. The tires were replacement tires. The tire manufacturer was not notified of the failure. The tire failure mileage was approximately 4,000. The vehicle failure mileage was approximately 28,000.Read more
Incident date: Sep 18, 2024
The contact owns a 2020 Ram 3500 equipped with Atturo Tires, Tire Line: Trail Blade A/T, Tire Size: 235/80/R17, DOT Number: KA0HD80R4223. The contact stated while driving approximately 50 MPH, the front passenger's side tire experienced a blowout. The contact pulled over to the side of the road. Upo
... n inspecting the tire, the contact noticed that the tread had separated, causing the tire to blowout. The contact replaced the tire with the spare tire. Additionally, the contact stated while driving at an undisclosed speed, the front end of the vehicle was shuddering. The vehicle was taken to the tire shop, where it was determined that the front driver's side tire tread had separated. The front driver's side tire was replaced under warranty. The tires were replacement tires. The tire manufacturer was not notified of the failure. The tire failure mileage was approximately 4,000. The vehicle failure mileage was approximately 28,000.Read more
Incident date: Sep 30, 2019
My power steering went out after 35k miles driven, it was bought brand new off the showroom floor. I took it to a dodge dealership and the parts to fix it are under engineer review and back order and they could not fix it, they couldn’t give me a estimated time when they would be able to, I have b
... een without a car to drive to and from work, school and my children’s dr appoints for 3 months now while still making my loan payments. I have called the manufacturer and they are going on week number 2 of the employee there helping me not being able to reach anyone via phone or email to respond on what to do, or even where to start.Read more
Incident date: Sep 30, 2019
Vehicle has a Hyundai dealer installed tow package. There is a recall #22v-633 (nhtsa). Vehicle can catch fire. Received a second letter stating a repair is available however dealer says manufacturer has a small wire harness on back order. Months have gone by since initial notification now.
Incident date: Sep 30, 2019
Drivers side sliding door will not open. I am an automotive technician and i aware of the previous investigation into this issue that resulted in extended coverage on previous model 2015-2017 year Grand caravans and Town and countrys, but mnow im here with a 2018 Grand caravan, same defect,same par
... t, not covered.This is a common safety issue and this specail coverage needs to be extended to cover up to 2020 model years as they all have the same common defect with inoperable door latches.Read more
Incident date: Apr 1, 2023
A few months after I got the car all of the warning lights randomly came on and I had to turn jt off and on and they went away. Since then around Nov 22 it has happened about 25 times or more and is happening more frequently lately. I called kia and they said they hadn't heard anything yet bc of it
... being so new. Also the brake assist for Collison is VERY dangerous. You can be a car length and more away and it will take the brake out from my foot and slam on the brakes and about throw me through the windshield with my seat belt on. This has happened too many times and has hurt my chest. I turned it off and it has still done it. Another thing, the lane assistance tries to take the wheel away from you and will jerk the car one way or the other which is scary. Please look into these!!Read more
Incident date: Nov 1, 2022
The Sub frame has a crack where it connects with the control arm I posted a picture in the forum group for Cadillac owners of the same vehicle and over 20 owners I’ve counted have the same crack in the same location it has unfortunately failed for some members already. I fear that this was an eng
... ineering flaw that needs to be taken care of or examined before some one can get seriously hurt or lose there life by having the sub frame fail causing the control arm of the front wheel to fall off I have multiple pictures of separate vehicles that have the same crack and even one that fully broke apart at the same location. Please take a look at this as this I fear could break at any time and I fear many Cadillacs are driving around with this same engineering flawRead more
Incident date: Jun 7, 2022
The contact owns a 2012 Cadillac CTS. The contact stated that upon taking the vehicle to the dealer for servicing, he was informed that the front passenger's side air bag had failed. The air bag warning light was illuminated. The vehicle was not repaired. The manufacturer was not notified of the fai
... lure. The failure mileage was approximately 126,273.Read more
Incident date: Mar 19, 2022
Recaro seat sensor failure, causing passenger air bag system inoperable for the passenger side, it appears this a very common problem, the dealer states that they have replaced a lot of these in the past, but GM no longer has any available, cannot find one anywhere in the country (USA), the safety c
... oncern is if involved in an accident the passenger is not protected, the dealer has confirmed this is the problem thru diagnostics, have contacted manufacture and they have confirmed no parts available for a repair, service air bag system message and air bag light on intermittently numerous time while driving, first appeared within approx. 2 days after purchased used on 03-17-2022Read more
Incident date: Nov 1, 2020
The driver’s seat latch to access the backseat started to work only sometimes. Now it doesn’t work at all
Incident date: Oct 1, 2015
The contact owns a 2012 Cadillac CTS. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The contact stated the traction control was off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was
... not notified of the failure. The approximate failure mileage was 50,000.Read more
Incident date: Oct 1, 2015
The contact owns a 2012 Cadillac CTS. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The contact stated the traction control was off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was
... not notified of the failure. The approximate failure mileage was 50,000.Read more
Incident date: May 3, 2021
I WAS SENT A LETTER ABOUT THE RECALL AND I SENT IT BACK SAYING I COULD NOT AFFORD TO PAY UP FRONT. THE SENT ANOTHER LETTER ABOUT THE DEADLINE AND I SENT BACK I COULD NOT AFFORD TO PAY UP FRONT. I NEVER GOT A RESPONSE BACK. MY LIGHTS ARE GETTING DIMMER AND CAN'T SEE AT NIGHT. THIS IS A SAFETY HAZ
... ARD THAT I DIDN'T CAUSE AND SHOULD HAVE BEEN REQUIRED TO REPAIR. I BOUGHT THE VEHICLE USED AND HAVE A FEW PAYMENTS LEFT. THIS IS A SAFETY ISSUE AND IT'S INCONVENIENT. THIS NEED TO BE INVESTIGATED.Read more
Incident date: Sep 29, 2020
MY CAR WAS BROUGHT IN FOR VIBRATION AT ALDERMAN CADILLAC IN MERIDEN I TOOK IT IN AND COME TO FIND OUT, IT WAS THE POWER STEERING AND A MOTOR MOUNT. THE DEALER ASKED ME IF I WANTED TO TAKE THE CAR AFTER IT WAS FIXED ALTHOUGH HE TOLD ME THAT IT WOULDN'T BE SAFE TO DRIVE. I RECEIVED THE VEHICLE 3 DAYS
... LATER AND THE PROBLEM WAS STILL THERE. MY STEERING WHEEL WAS ALSO LOOSE AND THE ALIGNMENT WAS OFF. I TOOK IT BACK TO THE DEALER WITHING 20 HOURS TO TELL THEM THAT IT WAS NOT FIXED AND THAT THE CAR ALL OF A SUDDEN DRIVES TOTALLY DIFFERENT AND NOT IN A GOOD WAY. THE MANAGER OF THE SERVICE DEPARTMENT TOLD ME THAT THEY CAN'T FIX THE CAR BECAUSE IT'S TOO MUCH WORK. I DID NOT FEEL SAFE DRIVING MY VEHICLE WHICH I TOLD THE DEALER ABOUT 5 TIMES. THAT DID NOT MATTER TO THEM AT ALL. THE DEALER ARGUED ME DOWN AND I TOLD THEM THAT I WILL NOT DRIVE MY VEHICLE IN THE POSITION IT WAS IN. I WILL CONTINUE TO GO AS FAR AS I NEED TO DO GET THIS UNSAFE SITUATION HANDLED. I DO NOT APPRECIATE THIS. I TRUSTED IN CADILLAC AND I WILL NEVER GO BACK THERE AGAIN.Read more
Incident date: Sep 29, 2020
MY CAR WAS BROUGHT IN FOR VIBRATION AT ALDERMAN CADILLAC IN MERIDEN I TOOK IT IN AND COME TO FIND OUT, IT WAS THE POWER STEERING AND A MOTOR MOUNT. THE DEALER ASKED ME IF I WANTED TO TAKE THE CAR AFTER IT WAS FIXED ALTHOUGH HE TOLD ME THAT IT WOULDN'T BE SAFE TO DRIVE. I RECEIVED THE VEHICLE 3 DAYS
... LATER AND THE PROBLEM WAS STILL THERE. MY STEERING WHEEL WAS ALSO LOOSE AND THE ALIGNMENT WAS OFF. I TOOK IT BACK TO THE DEALER WITHING 20 HOURS TO TELL THEM THAT IT WAS NOT FIXED AND THAT THE CAR ALL OF A SUDDEN DRIVES TOTALLY DIFFERENT AND NOT IN A GOOD WAY. THE MANAGER OF THE SERVICE DEPARTMENT TOLD ME THAT THEY CAN'T FIX THE CAR BECAUSE IT'S TOO MUCH WORK. I DID NOT FEEL SAFE DRIVING MY VEHICLE WHICH I TOLD THE DEALER ABOUT 5 TIMES. THAT DID NOT MATTER TO THEM AT ALL. THE DEALER ARGUED ME DOWN AND I TOLD THEM THAT I WILL NOT DRIVE MY VEHICLE IN THE POSITION IT WAS IN. I WILL CONTINUE TO GO AS FAR AS I NEED TO DO GET THIS UNSAFE SITUATION HANDLED. I DO NOT APPRECIATE THIS. I TRUSTED IN CADILLAC AND I WILL NEVER GO BACK THERE AGAIN.Read more
Incident date: May 14, 2020
THE HEAD LAMP HAS CONDENSATION AND WATER BUILT UP IN IT CAUSING THE BULB TO SHORT OUT. THE CLEAR COVER HAS BECOME STAINED YELLOW RUST COLOR FROM THE WATER. *TR
Incident date: Jan 22, 2020
WHILE AT A RED LIGHT THE ENGINE IDLED DOWN AND THE TRACTION CONTROL WENT OFF, THEN THE VEHICLE POWER IS REDUCED
Incident date: Jan 22, 2020
WHILE AT A RED LIGHT THE ENGINE IDLED DOWN AND THE TRACTION CONTROL WENT OFF, THEN THE VEHICLE POWER IS REDUCED
Incident date: Jan 17, 2020
LIFTGATE ON 2012 CADILLAC CTS SPORTWAGON FALLS WITHOUT WARNING A COUPLE OF WEEKS AGO MY WIFE WAS RETRIEVING ITEMS OUT OF THE REAR CARGO AREA WHEN SUDDENLY THE HATCH CAME DOWN ON TOP OF HER FORCING HER DOWN TO THE TOP OF THE BUMPER. THE VEHICLE WAS ON LEVEL GROUND AND STATIONARY. SHE ESCAPED B
... Y QUICKLY SLIDING OUT FROM UNDER IT BEFORE IT CLOSED AND WAS NOT INJURED. THE LIFT GATE HAD NEVER FAILED LIKE THIS BEFORE.. IT NOW DOES THIS ROUTINELY THIS IS A SERIOUS SAFETY ISSUE THAT COULD EASILY INJURE OR KILL A SMALL CHILD OR PET. RECALL#15V415000 OPENED ON 6/30/2015 COVERING SEVERAL GM VEHICLES BUT NO CADILLACS. THE MECHANISM IS THE SAME OR VERY SIMILAR TO ALL THESE OTHER CARS. WHY AREN'T THE CTS WAGONS PART OF THE 15V415000 RECALL? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jan 2, 2020
THE CAR BEGAN CUTTING OFF UNEXPECTEDLY WHEN STOPPING. THE MECHANIC TOLD US THE TIMING CHAIN WAS FAULTY. THE CAR BARELY HAS 65,000 MILES ON IT AND HAS PRIMARILY BEEN DRIVEN TO WORK ONLY, AVERAGING 20 MILES A DAY! WE CONTACTED THE COMPANY BUT THEY HAVE NOT RECALLED THE TIMING CHAIN ON THIS PARTICULAR
... CAR. IT HAS ON OLDER MODELS SO I WANTED TO REPORT TO HAVE THE NEWER MODELS FURTHER RESEARCHED AS WELL. THIS IS A HUGE SAFETY CONCERN AS INTERSECTIONS CAN BE DANGEROUS FOR AN UNPREDICTABLE CAR.Read more
Incident date: Nov 29, 2019
ON 3/23/2019 BOUGHT BRIDGESTONE TIRE PACKAGE FOR 2012 CADILLAC CTS PERFORMANCE. MY VEHICLE REQUIRES 2 SIZES OF TIRES, 265/45/18 & 235/50/18. THE TIRES ARE ALMOST BALD ARE 265/45/18 POTENZA. ON 11/29/2019 TIRE CHECK LIGHT COMES ON TO CHECK TIRE PRESSURE TO RIGHT REAR TIRE. SINCE WEATHER IS COLD, I
... EXPECT THE TIRE LIGHT TO COME ON AND OFF WHEN AIR HAS BEEN PUT IN. I WENT TO DISCOUNT TIRE TO PUT AIR, AND THE TECH INDICATED THE BACK 2 TIRES HAS A THREAD DEPTH OF 2 AND UNSAFE. I IMMEDIATELY WENT TO FIRESTONE COMPLETE AUTO CARE WHO I GOT THE TIRES FROM AND INSTALLATION. THEY PUT THE TIRE UP ON A SCOPE AND BOTH 2 TIRES IN BACK WERE ALMOST BALD IN THE MIDDLE. THE THREAD ON THE OUTER TIRES SEEMED FINE, BUT THE MIDDLE SECTION OF THE TIRE WAS ALMOST COMPLETELY BALD. THE TIRE TECHNICIAN TOOK MY CAR FOR TEST DRIVE TO SEE IF THERE WERE BALL JOINTS, SUSPENSION OR OTHER ISSUES THAT MAY BE CAUSING THE WEAR ON THE TIRE AND THE TECH FOUND NONE. I GO FAITHFULLY EVERY 3,000 MILES FOR OIL CHANGE AND TIRE ROTATION AT THE DEALERSHIP SO IF THERE ARE ISSUES, I WOULD HAVE KNOWN ABOUT THEM AND CORRECT THEM IMMEDIATELY. THERE WERE NO ISSUES FOUND AND THE ONLY EXPLANATION THAT FIRESTONE CAN GIVE ME IS THAT THESE TIRES ARE NOT MADE FOR YOUR CAR SINCE IT WAS A PERFORMANCE CAR.Read more
Incident date: Oct 20, 2016
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THERE WAS MOISTURE IN THE HEADLIGHT ASSEMBLIES. THE VEHICLE WAS TAKEN TO CADILLAC OF NAPERVILLE (630-219-0417, LOCATED AT 1507 W OGDEN AVE, NAPERVILLE, IL 60540) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS N
... OTIFIED AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.Read more
Incident date: Jul 2, 2019
WHEN USING FULL THROTTLE, (FLOORED ACCELERATOR) THE GAS PEDAL GETS STUCK IN WOT POSITION. THIS OCCURS INTERMITTENTLY, FIRST TIME WAS APPROXIMATELY 3/2015.
Incident date: Mar 2, 2019
BOTH HEADLIGHTS ON THE VEHICLE HAVE HAD TO BE REPLACED VERY RECENTLY (SPRING/SUMMER) FOLLOWING A COLD AND HARSH WINTER. WE BELIEVE THAT THE PROBLEM IDENTIFIED WITH THE SRX MODELS EXTENDS TO THE CTS AND PERHAPS OTHER CADILLAC MODELS GIVEN THE NUMBER ON THE STREET WITH A SINGLE HEADLIGHT; HOWEVER, CA
... DILLAC HAS DENIED OUR CLAIM. THE COST OF REPAIR OF BOTH HEADLIGHTS EXCEEDED $600.Read more
Incident date: Jun 28, 2019
WHILE DRIVING HEARD CLANKING UNDER THE CAR FOR ABOUT 2 BLOCKS THEN STOPED. TOOK IT TO THE DEALER AND FOUND OUT 2 BOLTS HAD BACKED OUT OF THE DRIVE SHAFT AND ONE HAD SHEARED. HAD THE EXACT SAME PROBLEM WITH A 2011 CTS. I HAD PURCHASED A WARRANTY WHEN I BOUGHT THE CAR IN 2018, CAR WAS REPAIRED. I DID
... NOTIFY CADILLAC. RIGHT FRONT HEADLIGHT HAS MOISTURE. UNDERSTAND CADILLAC USED INFERIOR SEALS PREVIOUSLY. WILL NEED TO REPLACE. LIGHT COST APPROXIMATELY $250.00.Read more
Incident date: Jun 28, 2019
WHILE DRIVING HEARD CLANKING UNDER THE CAR FOR ABOUT 2 BLOCKS THEN STOPED. TOOK IT TO THE DEALER AND FOUND OUT 2 BOLTS HAD BACKED OUT OF THE DRIVE SHAFT AND ONE HAD SHEARED. HAD THE EXACT SAME PROBLEM WITH A 2011 CTS. I HAD PURCHASED A WARRANTY WHEN I BOUGHT THE CAR IN 2018, CAR WAS REPAIRED. I DID
... NOTIFY CADILLAC. RIGHT FRONT HEADLIGHT HAS MOISTURE. UNDERSTAND CADILLAC USED INFERIOR SEALS PREVIOUSLY. WILL NEED TO REPLACE. LIGHT COST APPROXIMATELY $250.00.Read more
Incident date: Jun 15, 2019
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 5 MPH, THE CONTACT HEARD AN ABNORMAL SOUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO MOORE CADILLAC (LOCATED AT 25450 PLEASANT VALLEY RD, CHANTILLY, VA 20152, (703) 939-9351) WHERE IT WAS DIAGNOSED THAT TWO DRIVESHAFT BOLTS FRACTURED AND
... NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,318.Read more
Incident date: Mar 27, 2019
I PURCHASED A NEW 2012 CADILLAC CTS IN JANUARY, 2012. THE CAR HAS BEEN GARAGE KEPT SINCE NEW AND HAS ONLY 27,000 MILES. BOTH HEADLAMPS RECENTLY BEGAN ACCUMULATING HEAVY CONDENSATION CAUSING VERY DIM LIGHTING AT NIGHT. THIS HAZARDOUS CONDITION IS CLEARLY A MANUFACTURING DEFECT AND NOT CAUSED BY EXC
... ESSIVE USE OF THE VEHICLE NOR EXPOSURE TO THE ELEMENTS.Read more
Incident date: Mar 27, 2019
I PURCHASED A NEW 2012 CADILLAC CTS IN JANUARY, 2012. THE CAR HAS BEEN GARAGE KEPT SINCE NEW AND HAS ONLY 27,000 MILES. BOTH HEADLAMPS RECENTLY BEGAN ACCUMULATING HEAVY CONDENSATION CAUSING VERY DIM LIGHTING AT NIGHT. THIS HAZARDOUS CONDITION IS CLEARLY A MANUFACTURING DEFECT AND NOT CAUSED BY EXC
... ESSIVE USE OF THE VEHICLE NOR EXPOSURE TO THE ELEMENTS.Read more
Incident date: Mar 16, 2017
DOOR OFTEN WILL NOT OPEN FROM THE INSIDE WHEN BUTTON IS PUSHED TO OPEN DOOR. IF I WAS IN A ACCIDENT OR THERE WAS A FIRE I MAY NOT BE ABLE TO GET OUT OF DOOR BECAUSE IT WON'T OPEN. GM HAS BEEN MADE AWARE OF THIS BUT REFUSES TO DO ANYTHING.
Incident date: Oct 25, 2018
BOLTS BACKED OUT OF DRIVE SHAFT
Incident date: Nov 1, 2014
MY STATION WAGON IS A 2012 THAT I BOUGHT NEW IN AUG 2013. IN ABOUT A YEAR I NOTICED CONDENSATION ON THE INSIDE OF THE SEALED LED HEADLIGHT ASSEMBLY
Incident date: Mar 25, 2018
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER AND FRONT PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTIO
... N. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO QUANTRELL AUTO GROUP (1440 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 266-2161) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.Read more
1 injured
Incident date: Apr 25, 2018
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVESHAFT AND THE SUPPORT BEARING CAUSED THE VEHICLE TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO CADILLAC NORWOOD (700 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) WHERE IT WAS DIAGNOSED THAT THE SUPPORT BEARING NE
... EDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. A FEW DAYS LATER, WHILE DRIVING, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 86,478.Read more
Incident date: Apr 25, 2018
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVESHAFT AND THE SUPPORT BEARING CAUSED THE VEHICLE TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO CADILLAC NORWOOD (700 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) WHERE IT WAS DIAGNOSED THAT THE SUPPORT BEARING NE
... EDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. A FEW DAYS LATER, WHILE DRIVING, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 86,478.Read more
Incident date: Jun 26, 2017
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE OEM RIMS FROM THE MANUFACTURER PREVENTED THE TIRES FROM HOLDING AIR. THE CONTACT HAD TO CONSTANTLY REFILL THE AIR IN THE TIRES. THE DEALER (LOCKHART CADILLAC OF GREENWOOD, 1287 US-31, GREENWOOD, IN 46143, (317) 865-1551) HAD NOT I
... NSPECTED AND DIAGNOSED THE VEHICLE TO DETERMINE A SOLUTION. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT TIRE REPAIR FACILITIES FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.Read more
Incident date: Sep 7, 2017
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO 90 MPH AFTER THE GEAR SHIFTER WAS SHIFT TO MANUAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AL MOORE CADILLAC LOCATED AT 9177 W BROAD ST, RICH
... MOND, VA 23294 WHERE THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.Read more
Incident date: Apr 18, 2017
THE VEHICLE WAS DRIVING IN NORMAL CONDITIONS, AT APPROX 40MPH IN THE EVENING. WHEN ACCELERATING TO PASS A CAR GOING SLOW IN A 50MPH+ ROAD, THE ACCELERATOR STUCK IN THE CADILLAC. THIS FORCED A DEFENSIVE DECISION TO UNFORTUNATELY HIT THE CAR IN FRONT VERSUS UNKNOWN CLEARING. AFTER (NOW AT 60MPH), THE
... ACCELERATOR STAYED STUCK, WHICH REQUIRED THE CAR TO THEN STRIKE A POLE AT 100MPH! THIS WAS A VERY DANGEROUS SCENARIO AND ONLY BY GRACE WERE ALL PARTIES SAFE IN THE PRIMARY CAR (CADILLAC REFERENCED), AND THE CAR STRUCK. THE CAR WAS TOTALED AND EVEN THE BLACK BOX WAS NOT OPERATIONAL AFTER SITTING FOR A 3 WEEK SPAN IN A TOW LOT.Read more
Crash
2 injured
Incident date: May 12, 2017
DRIVER SIDE DOOR WOULD NOT OPEN FROM OUTSIDE WITH KEY OR FROM INSIDE WITH MANUAL LEVER. THE DOOR LOCK BUTTON WOULD NOT MOVE TO UNLOCK DOOR BY THE ELECTRIC SWITCH OR BY HAND. I HAD TO EXIT VEHICLE BY CRAWLING OVER CENTER CONSOLE AND EXITING PASSENGER SIDE. AT SOME LEVEL I CAN UNDERSTAND THE ELECTR
... ICAL DOOR CONTROL FAILING, BUT I DO NOT FEEL IT IS SAFE TO NOT HAVE A MECHANICAL OPTION TO OPEN THE DOOR UNDER ELECTRICAL FAILURE. THIS FIRST HAPPENED WHILE VEHICLE WAS PARKED. MECHANIC NEEDED TO CRAWL IN THE PASSENGER SIDE AND REMOVE DOOR PANEL TO REPLACE DOOR LATCH ASSEMBLY. 62014 ON ODOMETER AT REPAIR TIME.Read more
Incident date: Feb 28, 2017
2012 CADILLAC CTS WAGON: REAR STOP, TURN SIGNAL, BACK-UP, BRAKE LIGHTS ARE COMING AWAY FROM BODY OF VEHICLE. THE TABS UNDER THE TOP HAVE BROKEN OFF AND LIGHTS DO NOT FIT THE BODY OF VEHICLE AS DESIGNED. THE LIGHTS WORK AS DESIGNED, PHOTOS ATTACHED OF COMPLAINT. IT APPEARS THAT THE PLASTIC THESE
... LIGHTS WERE MANUFACTURED FROM IS DEFECTIVE AND LIGHTS COULD BE CHANGING SHAPE AND DISTORTING UNDER TEMPERATURE CHANGES, THE HOLDING TABS UNDER THE LIGHTS MUST WEAKEN AND EVENTUALLY BREAK OFF. HAVE BEEN TOLD BY DEALER THIS IS NORMAL? WOW! UPON SEARCH OF WWW AND CADILLAC FORUMS FOUND THAT THESE REAR LIGHTS WERE DEFECTIVE AND I READ WHERE THEY HAVE BEEN REPLACED BY DEALERS UNDER ORIGINAL BTB WARRANTY (IF THE OWNERS COMPLAINED HARD ENOUGH). I AM NOW THE THIRD OWNER AND WARRANTY HAS EXPIRED. HERE IS THE KICK IN THE GROIN: GM/CADILLAC IN OCT 2012 REMANUFACTURED THESE LIGHTS FROM A HIGHER QUALITY PLASTIC TO RESOLVE THE BAD MANUFACTURING-POOR QUALITY PLASTIC USED PREVIOUSLY. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE FOR BOTH DRIVER, PASSENGER AND THE GENERAL PUBLIC. A CAR WASH WILL EVENTUALLY DESTROY AND OR REMOVE THESE LIGHTS FOR ME. OR IF HAND WASHING VEHICLE I COULD CUT AN ARM OR FINGER. I ALSO BELIEVE THAT THERE WERE INSUFFICIENT OF THESE VEHICLES MANUFACTURED/BUILT AND THEREFORE THE DEALERS AND GM/CADILLAC DON'T FEEL THE NEED FOR FURTHER ACTION OR ASSISTANCE TO CURRENT OWNERS OUT OF WARRANTY. WHAT EVER HAPPENED TO SAFETY ISSUES HERE? I COULD EPOXY/GLUE THESE LIGHTS TO STAY IN PLACE AND MAKE THE REMOVAL OF THEM IMPOSSIBLE FOR FUTURE SERVICE, POSSIBLY DOING ADDITIONAL DAMAGE TO THE VEHICLE, OR I CAN PURCHASE NEW OEM REPLACEMENTS! AS LONG AS THE REPLACEMENT LIGHTS ARE MANUFACTURED AFTER OCT 2012. THANK YOU FOR READING MY COMPLAINT.Read more
Incident date: Feb 10, 2016
STEERING WHEEL DOES NOT HEAT UP. DEALER SAYS NOT COVERED UNDER WARRANTY I DON'T KNOW IF IT WILL CAUSE A FIRE
Incident date: Jan 20, 2017
HEARD A GRINDING NOISE WHEN BRAKES WERE APPLIED, IMMEDIATELY TOOK TO DEALERSHIP, WAS TOLD BRAKES WERE COMPLETELY GONE, METAL ON METAL. ASKED WHY NO WARNING BRAKES WERE GOING BAD AND WHY ALL FOUR BRAKES NEEDED TO BE REPLACED ON SO CALLED HIGH END/TOP QUALITY VEHICLE LIKE A CADILLAC AT ONLY 30,000 MIL
... ES AND WAS TOLD "BECAUSE IT HASN'T BEEN DRIVEN ENOUGH AND BRAKES WORE FASTER DUE TO RUST". ALTHOUGH THE MECHANICS AGREED THIS WAS AN ILLOGICAL EXPLANATION AND SEEMS LIKE A PRODUCT DEFECT, I WAS STILL EXPECTED TO PAY $600-800 TO REPLACE THE FAULTY PARTS - WHICH I HAVE NOT YET DONE. I WAS NEVER PROVIDED AN EXPLANATION FOR WHY THERE WAS ABSOLUTELY NO WARNING THAT THE BRAKES WERE FAILING, EVEN THOUGH I EXPRESSED MY CONCERN ABOUT THIS BEING A SIGNIFICANT SAFETY ISSUE. AFTER A QUICK GOOGLE SEARCH, I DISCOVERED OTHERS HAVE EXPERIENCED PREMATURE BRAKE WEAR ON CADILLAC VEHICLES.Read more
Incident date: Feb 19, 2016
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE ELECTRICAL TOUCH PAD SEIZED TO OPERATE WITHOUT WARNING, WHICH CAUSED THE DOOR NOT TO OPEN NORMALLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFA
... CTURER'S CUSTOMER SERVICE CAMPAIGN TO ADDRESS THE FAILURE BY PRESSING AN EMERGENCY RELEASE BUTTON, BUT IT DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.Read more
Incident date: Apr 20, 2016
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 55 MPH MERGING ONTO THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL SOUND NEAR THE FRONT END OF THE VEHICLE. IT WAS DISCOVERED THAT THE PASSENGER SIDE SUSPENSION SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS N
... OT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.Read more
Incident date: Apr 20, 2016
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE FRONT PASSENGER SIDE TIRE AND LOWER CONTROL ARM DETACHED COMPLETELY. IN ADDITION, THE BRAKES, ROTORS, AND OTHER SUSPENSION SUPPORT DETACHED ONTO THE ROAD. THE VEHICLE CRAS
... HED INTO A CONCRETE BARRIER. THE DRIVER SUSTAINED A LOWER BACK INJURY. THE FRONT SEAT OCCUPANT SUFFERED FROM A BUMP TO THE HEAD. THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILALBE.Read more
Crash
2 injured
Incident date: Apr 20, 2016
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE FRONT PASSENGER SIDE TIRE AND LOWER CONTROL ARM DETACHED COMPLETELY. IN ADDITION, THE BRAKES, ROTORS, AND OTHER SUSPENSION SUPPORT DETACHED ONTO THE ROAD. THE VEHICLE CRAS
... HED INTO A CONCRETE BARRIER. THE DRIVER SUSTAINED A LOWER BACK INJURY. THE FRONT SEAT OCCUPANT SUFFERED FROM A BUMP TO THE HEAD. THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILALBE.Read more
Crash
2 injured
Incident date: Nov 15, 2015
THE DRIVER'S SIDE DOOR ON MY CTS COUPE HAS AN ELECTRICAL "TOUCH PAD" THAT HAS CEASED TO FUNCTION NORMALLY. TWICE I HAVE HAD TO CRAWL INTO THE VEHICLE FROM THE PASSENGER SIDE WHICH HAS NOT BEEN AFFECTED. DEALERSHIP HAS STATED THAT THE PROBLEM IS NOT UNDER WARRANTY BECAUSE THE MILEAGE IS IN EXCESS
... OF 50,000 (MY VEHICLE IS AT 55,690). PAIN IN THE NECK.Read more
Incident date: Mar 31, 2015
WHILE DRIVING THE VEHICLE I HAVE EXPERIENCED ISSUES WITH THE AUTOMATIC TRANSMISSION ISSUE WHEN THE VEHICLE SHIFTS GEARS. THE CAR WILL VIBRATE WHEN ATTEMPTING TO SHIFT GEARS AND CAUSE ME TO OCCASIONALLY HAVE TO SLOW DOWN OR SPEED UP IN ORDER FOR THE TRANSMISSION TO SHIFT INTO THE NEXT GEAR. THE ISSUE
... IS REFLECTING IN THE RPM GAUGE, WHICH WHEN THIS PROBLEM OCCURS THE RPMS APPEAR TO BOUNCE UP AND DOWN UNTIL THE GEARS FULLY ENGAGE. I HAVE EXPERIENCED THIS ISSUE WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY WHERE THE CAR WILL VIBRATE WHILE UPSHIFTING AND I WILL HAVE TO EITHER LET OFF OF THE GAS PEDAL OR PUSH DOWN MORE IN ORDER TO MAKE THE ISSUE STOP. SHIFTING IS FAR FROM SMOOTH IN THIS VEHICLE. ISSUE HAS BEEN OCCURRING SINCE MARCH OF 2015 WHEN I PURCHASED THE VEHICLE. I HAVE ALREADY TAKEN IT TO THE LOCAL DEALER, WHICH I HAVE BEEN TOLD CADILLAC AND GM ARE AWARE, BUT THE DEALER WAS ADVISED NOT TO CONDUCT ANY REPAIRS.Read more
Showing 50 of 81 complaints.
Technical Service Bulletins, 2012 CADILLAC CTS
2,063 manufacturer communications from 1229 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 310 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 220 |
| 110000 ELECTRICAL SYSTEM | 163 |
| 060000 ENGINE AND ENGINE COOLING | 149 |
| 060000 ENGINE (PWS) | 129 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 97 |
| 100000 POWER TRAIN | 72 |
| 200000 WHEELS | 69 |
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
100000 POWER TRAIN
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
010000 STEERING
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
020000 SUSPENSION
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
200000 WHEELS
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
Showing 100 of 2,063 bulletins.