2014 CADILLAC CTS

6 recalls, 196 complaints - 2,767 TSBs

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Defect Description

General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

Consequence

In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.

Remedy

GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number f... Read more

52,867 vehicles affected

Manufacturer: General Motors LLC

ELECTRICAL SYSTEM

Defect Description

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles... Read more

Consequence

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for ... Read more

106,307 vehicles affected

Manufacturer: General Motors LLC

SEATS

Defect Description

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the af... Read more

Consequence

A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy

GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chev... Read more

124,007 vehicles affected

Manufacturer: General Motors LLC

ELECTRICAL SYSTEM:IGNITION

Defect Description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agen... Read more

Consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 141... Read more

554,328 vehicles affected

Manufacturer: General Motors LLC

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bra... Read more

Consequence

If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehi... Read more

Remedy

GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for th... Read more

90,750 vehicles affected

Manufacturer: General Motors LLC

VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

Defect Description

General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's batte... Read more

Consequence

An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.

19,225 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

196 total complaints 10 crashes 9 injuries 1 deaths

Top Reported Components

Component	Complaints
POWER TRAIN	60
ELECTRICAL SYSTEM	16
STEERING	15
UNKNOWN OR OTHER	14
SUSPENSION	11
ENGINE	10
SEATS	6
WHEELS	6
AIR BAGS	5
EXTERIOR LIGHTING	4

Incident date: May 29, 2026

The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T... Read more

Incident date: May 29, 2026

The contact owns a 2023 Tesla Model S. The contact stated that the horn button on the right side of the steering wheel was not easily accessible. The contact was concerned that the issue could prevent the driver from beeping the horn during emergencies, increasing the risk of a crash. The manufactur... Read more

Incident date: May 29, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the screen display started blinking, went blank, and the screen became inverted. The vehicle was not di... Read more

Incident date: Apr 30, 2026

In December 2025, I had brake replacement, tire service, and wheel alignment performed at Monro Auto Service located at [XXX] child were traveling on the highway during a winter storm when the brakes began making a loud banging noise. My wife was unable to immediately locate a service location and ... Read more

Incident date: Dec 21, 2025

DC to DC converter failure that displays a RED warning indicator that says "Stop Safely Electrical Fault Detected" with a red battery indicator symbol displayed simultaneously. I called the dealer as this is the 3rd time I have experienced similar electrical issues that have left me stranded since ... Read more

Incident date: Jan 7, 2026

Unit used as a rental from Avis. Night time driving will cause on-coming traffic to flash high beams while my lights are in low beam mode. This is a daily problem with a multitude of on-coming drivers as the LED headlights are perceived to be extra bright / blinding.

Incident date: Jul 23, 2025

The 8.4 Uconnect radio controls many aspects of the vehicle including hands free communications. When a communication device is paired to the system, at a random time, the device becomes unpaired and hands free communication becomes unusable. Additionally, at a random time, when the steering wheel c... Read more

Incident date: Jul 23, 2025

Steering rack clunking on every turn of the wheel. Common problem being reported online, Honda does do replacements but often dealers will fight over the severity of the problem. A brand new vehicle should not have steering problems.

Incident date: Aug 26, 2025

HVAC dumping water into drivers side carpet, creating mold, mildew, and slippery carpet. Vehicle was at Rivian service center 2 weeks ago to address this and other issues. This problem continues. Not sure if water is also intruding into electrical areas.

Incident date: Jun 17, 2025

The contact's son owned a 2025 Kawasaki Ninja ZX-6R. The contact stated that while his son was driving at an undisclosed speed, he was involved in a collision with two other vehicles; the cause of the collision was still under investigation by the California Highway Patrol. The contact was unaware i... Read more

Crash 1 injured 1 deaths

Incident date: Jun 17, 2025

The contact owns a 2023 Ford Expedition. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the sunroof. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer w... Read more

Incident date: May 28, 2025

While driving my 2017 Ford F-350 equipped with the 6R140 transmission, the vehicle experienced a sudden and complete transmission failure due to a valve body malfunction. Without warning, the transmission lost all ability to engage gears, resulting in an immediate loss of power and drivability. This... Read more

Incident date: Oct 1, 2024

There is a recall on my vehicle. I received my first letter in May2024. I took it to dealership and they ran test but said they couldnt fix the recall bc Kia hasn't sent them the remedy so they sent us home. I called Kia customer service and they said when remedy is ready I'll get another letter. I ... Read more

Incident date: Sep 16, 2024

SERVICE SHIFTER LIGHT, CAR NOT GOING INTO GEARS.

Incident date: Aug 11, 2024

I recently purchased a this vehicle approximately two weeks ago and have since noticed a recurring problem with the steering. Specifically, the steering feels like it "sticks" when driving on a straightaway, making it difficult to maintain a smooth, consistent path. Initially, I thought the steering... Read more

Incident date: Aug 11, 2024

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 40 MPH, the contact heard an abnormal knocking sound coming from the engine compartment. The contact stated there was no warning light illuminated. The contact stated that the vehicle was taken for an oil change and w... Read more

Incident date: Oct 2, 2023

2008 to 2012 Chevrolet Malibu's have a confirmed problem by mechanics about the fuel system regarding the electrical components going bad. The fuel pump relay will overheat the wiring behind it, and will shut the car off, regardless of if it is driving or not.

Incident date: Jan 1, 2024

There was a persistent noise from the gas cap whenever locking or unlocking the vehicle. The Honda service shop stated that the issue was related to malfunction of the fuel door release actuator. The fuel door release actuator was replaced.

Incident date: Dec 1, 2023

- Received a low voltage warning light on vehicle and a day later as I was driving the vehicle, the steering wheel seemed to be moving around on its on at times kind of locking up. As I was leaving a car wash exit, the power steering completely locked out and then eventually I was able to move stee... Read more

Incident date: Nov 1, 2022

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was... Read more

Incident date: Oct 5, 2023

We have a 2019 Toyota Highlander. VIN: [XXX] . There are two issues with this vehicle... 1) Our bumper fell down after an uneventful car wash. We didn't hit anything. Reported it to the car wash place (Ollie's Car Wash in Walker, LA) after we noticed it fell. We had to tie-strap it back up bec... Read more

Incident date: Aug 15, 2023

Truck is a diesel. Fuel pump blew up and died in the middle of the street. Now I'm being told the Fuel system needs completely re done and will cost me 10g. I also found a lawsuit for this issue as well.

Incident date: Aug 10, 2023

Vehicle is at 106,000 miles. Coming to a stoplight the vehicle completely shut down. Upon inspection seeing the drive belt was missing. Vehicle will not turn over, battery is fully charged no other issues. Check engine light is now flashing AFTER it shut down NOT before like NHTSA recommends..

Incident date: Aug 10, 2023

MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.

Incident date: Aug 10, 2023

MY 2017 HONDA RIDGELINE's backup camera is not working. Screen its totally BLACK. I can not see to the rear in the camera.

Incident date: Aug 1, 2023

Power steering went out

Incident date: May 17, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle wa... Read more

Incident date: Oct 6, 2022

My vehicle was in a collision on the freeway and the airbags did not deploy. The car is being assessed to see if it deemed totaled. Regardless of the outcome of the status of the vehicle, given the impact of the accident, the airbags should have deployed given the impact of the collision and the imp... Read more

Crash

Incident date: May 1, 2023

Car died in middle of intersection. Had it towed to repair shop and replaced starter and 350 AMP fuse. Had car back for less than a week and the exact same issue occurred at a stop light. Had it towed to same repair shop and after checking all wiring mechanic found teeth missing on flywheel which... Read more

Incident date: Sep 3, 2022

March 2019- December 2021 Car serviced by Ford Dealers and repeatedly told to ignore CSP recall notice re: California Emissions Warranty Paid out of pocket for services August 2023 Ford issues recall of climate control blower Motor Nov 2022 -Customer has multiple issues addressed at South Bay Ford i... Read more

Incident date: Dec 1, 2022

Plastic Trim piece, which covers the windshield rubber seal on driver side “A” pillar, fell off my 2014 Ford Explorer Limited. Incident happened about 2018.

Incident date: Jul 17, 2020

I was driving my truck and needed to use the horn to warn another driver of a potential collision. My horn did not work. I later noticed that the horn only stopped working when the steering wheel was in the forward position. I researched this online, and it was stated that this was a known issue wit... Read more

Incident date: Oct 1, 2022

Rear Differential is failing, making a loud grinding, howling, screeching sound. Cadillac has already recalled rear diff on same year CTS-V (some models), but not for this or other CTS models, but finding replacement parts is almost impossible because a LOT of people are having the exact same fail... Read more

Incident date: Dec 13, 2022

Differential is going bad and it’s only got 60k miles on it and if the wheels lock up that is bad. And I can’t find the part nowhere.

Incident date: Sep 14, 2022

2014 CTS with 53,000 miles. Loud whining noise started in rear of vehicle. Went to the shop and was told that the rear differential is bad. Technician stated that this is a known widespread problem with this model Cadillac. He also stated that there are no parts available and has 9 other customers w... Read more

Incident date: May 20, 2022

The rear differential failing at very low mileage on the 2014 and others models and years using the same part is a very common issue. The CTSV model was recalled and not the cts models. Even though it’s the same part but just one single different number in the part number. This is very offsetting ... Read more

Incident date: Oct 1, 2022

I have 75,000 miles on a 2014 Cadillac and the rear differential is bad, they have recalled this same differential on the same year of vehicle but only if it was in the turbo model. What's the difference? same part, same thing is wrong.

Incident date: Oct 5, 2022

Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version o... Read more

Incident date: Oct 5, 2022

Incident date: Jun 1, 2022

General Motor's design oversights irreversibly damaged the rear differential carrier of my 2014 Cadillac CTS4 around 75,000 to 80,000 miles. Unfortunately, there is no prior indication of the rear differential carrier assembly leaking fluid or damaging the bearing. Only after the problem occurs, the... Read more

Incident date: Oct 19, 2022

• Rear Differential is malfunctioning and is making a loud roaring,grinding noise. Is available for inspection. • Safety concern is no warning lamps notify you of malfunction and if differential goes out while driving wheels can lock up and increase the chance of a crash, And is a danger to pas... Read more

Incident date: Oct 14, 2022

POWER TRAIN | DIFFERENTIAL | REAR AXLE BLOWN | ROLL PINS FRACTURED YES = INSPECTION AVAILABLE YES = Safety of family and friends lives were at risk at any moment the differential decides to cease up. LOCAL CADILLAC DEALERSHIP INSPECTED + INDEPENDENT MECHANIC INSPECTED NO WARNING LAMPS PRIOR T... Read more

Incident date: Aug 23, 2022

The contact owns a 2014 Cadillac CTS. The contact stated that while starting and also while driving at various speeds, there was an abnormal loud roaring noise detected from the rear end of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who in... Read more

Incident date: Jul 29, 2022

Differential are bad in these cars with only 60,000 miles and and if it goes out, car could lock up causing an accident. Recall has been issued but not for all vehicles. Which there are a lot more vehicles with the issue than that have an recall put in them. 2014 Cadillac CTS RWD 3.6L like mine shou... Read more

Incident date: Jul 24, 2022

seats move , when break and move forward

Incident date: Jul 24, 2022

I notice the differential was leaking and had to repair it but I am not certain if this will happen again

Incident date: Apr 21, 2022

Rear differential has given out this is the second one so far there should be a recall on these models. 4 door base model sedan. 2.0

Incident date: Apr 19, 2022

The contact owns a 2014 Cadillac CTS. The contact stated while driving 20-30 MPH, he heard an abnormal loud roaring sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear differential had failed and needed to be replaced. Howe... Read more

Incident date: Apr 28, 2022

I started to notice pulsation upon braking and replaced my pads and rotors, at the same time switching from winter wheels to summer wheels. The pulsation continued, and then I noticed a rumbling sound from the rear end that has grown increasingly loud over the past three days, and now it is accompa... Read more

Showing 50 of 196 complaints.

NHTSA Safety Ratings, 2014 CADILLAC CTS

2014 Cadillac CTS 2 DR AWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2014 CADILLAC CTS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic (S6) (Rear-Wheel Drive)	18.0	27.0	21.0	Regular	$2,950
6.2L 8-cyl, Manual 6-spd (Rear-Wheel Drive)	14.0	19.0	16.0	Premium	$4,800
6.2L 8-cyl, Automatic (S6) (Rear-Wheel Drive)	12.0	18.0	14.0	Premium	$5,500

CO2 Emissions: 422.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2014 CADILLAC CTS

2,767 manufacturer communications from 1609 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	364
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	249
110000 ELECTRICAL SYSTEM	245
060000 ENGINE (PWS)	172
060000 ENGINE AND ENGINE COOLING	170
356000 EQUIPMENT ADAPTIVE/MOBILITY	116
353000 EQUIPMENT:ELECTRICAL	106
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	99

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

106000 POWER TRAIN:AXLE ASSEMBLY

This Preliminary information communicates a potential root cause for a rear axle seal leak.

353000 EQUIPMENT:ELECTRICAL

This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

260000 FORWARD COLLISION AVOIDANCE

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

100000 POWER TRAIN

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

100000 POWER TRAIN

This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh

270000 LANE DEPARTURE

200000 WHEELS

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

020000 SUSPENSION

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

010000 STEERING

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

260000 FORWARD COLLISION AVOIDANCE

030000 SERVICE BRAKES, HYDRAULIC

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

120000 EXTERIOR LIGHTING

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee

070000 FUEL SYSTEM, GASOLINE

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

030000 SERVICE BRAKES, HYDRAULIC

This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

030000 BRAKES (PWS)

This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

100000 POWER TRAIN

260000 FORWARD COLLISION AVOIDANCE

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE AND ENGINE COOLING

This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

Showing 100 of 2,767 bulletins.

NHTSA Safety Investigations, CADILLAC CTS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EQ, Closed , Model Year: 2005

IEE Passenger Sensing System Mats

On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may ... flex causing the mat to kink, bend or fold.If this flexing causes the connections in the mat to break, the passenger airbag could become disabled.Non-deployment of the front passenger air bag in the event of a crash necessitating that air bag's deployment may reduce protection of the passenger and increase the risk or severity of injury to them.This issue was assigned recall number 10V-644.On February 8, 2011, RMD mailed an information request (IR) letter to IEE requesting a list of purchasers for any company that was sold the same or similar defective mats.RMD also requested IEE supply the year, make and models of compatible vehicles for each of the mats it listed in its response.IEE responded on February 15, 2011, reporting that the mats recalled in GM recall 10V-644 were developed specifically for the 2005-2007 Cadillac CTS.IEE noted that, ...the CTS Sensor Mat is not the same or similar to any other sensor mat manufactured by IEE.IEE further explained that the sensor mats were sold to Lear Corp. (Lear), for incorporation into seat assemblies, with the seat assemblies finally being sold to GM.Also, some sensor mats were sold to Integrated Manufacturing and Assembly, LLC (IMA) who would then re-sell the mats to GM to use as service parts.Ultimately, these parts were all sold to GM for use in the 2005-2007 Cadillac CTS vehicles.According to its 10V-644 Defect Report, GM reported that some vehicles outside the recall population have ...significantly lower incident rates and will be provided a special coverage.This special coverage includes a free repair should the same issue occur to non-recalled 2005-2007 Cadillac CTS vehicles up to 10 years or 120,000 miles.On April 7, 2011, RMD mailed an IR letter to GM to gather more information on GM's decision to only recall a portion of the vehicles that contained the subject IEE mats.RMD also requested that GM provide updated to current warranty claims, field reports, and other field information for CTS vehicles both recalled and those under the special coverage.On May 19, 2011, GM responded with a letter and several CD attachments that were submitted to NHTSA's Office of the Chief Counsel along with a request for confidentiality.GM confirmed that the IEE mats recalled in 10V-644 were only used in the 2005-2007 Cadillac CTS.GM also explained its reasoning in only recalling a portion of the CTS vehicles containing IEE mats.Due to various production phases, error detections, and false corrections, certain vehicles were more prone to mat failures than other vehicles.GM identified 4 distinct seat assembly production periods and chose to recall CTS vehicles depending on which seat assembly each vehicle received.Examining the data submitted in regards to warranty claims, field reports, and incidents, the CTS vehicles that were included in the safety recall were responsible for about 80% of the overall claims.CTS vehicles included in the special coverage (essentially an extended warranty), those with seat assemblies from other identified production phases, were responsible for about 20% of the overall claims.As GM has provided clear data to support its recall decision and since no other manufacturer has installed these same or similar passenger sensing system mats / seat assemblies in their vehicles, this Equipment Query is satisfied.This EQ is clRead more

EA, Closed , Model Year: 2004

REAR DRIVETRAIN COMPONENT FAILURE

IN JULY OF 2007 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE07-037 TO INVESTIGATE ALLEGATIONS THAT THE REAR DIFFERENTIAL MAY FAIL CAUSING A LOSS OF MOTIVE POWER, AND IN SOME INSTANCES A LOSS OF CONTROL, IN MODEL YEAR (MY) 2004 THROUGH 2006 CADILLAC CTS, CTS-V, AND STS VEHICLES.AS A RESULT OF ... Read more

PE, Closed , Model Year: 2004

FAILURE OF THE REAR DIFFERENTIAL

ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, ... Read more

CADILLAC CTS - All Years Overview

Complete safety history for the CADILLAC CTS across all model years (2003, 2018).

61 Total Recalls

3,101 Total Complaints

3 Investigations

309 Reported Crashes

59 Reported Fires

14 Reported Deaths

CADILLAC CTS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	0	16	View
2018	2	10	View
2017	2	32	View
2016	4	47	View
2015	3	65	View
2014 (current)	6	196
2013	2	106	View
2012	2	81	View
2011	2	148	View
2010	3	101	View
2009	5	222	View
2008	2	252	View
2007	6	314	View
2006	6	371	View
2005	6	396	View
2004	6	294	View
2003	4	450	View

Other CADILLAC Models

Model	Recalls	Complaints
ESCALADE	163	2,182	View
ESCALADE ESV	128	666	View
ESCALADE EXT	63	126	View
DEVILLE	59	3,662	View
FLEETWOOD	50	265	View
SEVILLE	46	1,049	View
BROUGHAM	46	69	View
SRX	43	4,144	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 CADILLAC CTS

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 CADILLAC CTS

Safety Technology

EPA Fuel Economy, 2014 CADILLAC CTS

Technical Service Bulletins, 2014 CADILLAC CTS

Most Affected Components

NHTSA Safety Investigations, CADILLAC CTS

CADILLAC CTS - All Years Overview

CADILLAC CTS - Year by Year

Other CADILLAC Models