2009 CADILLAC CTS

5 recalls, 222 complaints - 1,704 TSBs

ELECTRICAL SYSTEM:IGNITION

Defect Description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agen... Read more

Consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 141... Read more

554,328 vehicles affected

Manufacturer: General Motors LLC

SUSPENSION:REAR

Defect Description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOUL... Read more

Consequence

THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADI... Read more

44,147 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

EQUIPMENT

Defect Description

GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."

Consequence

IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.

Remedy

DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

20,224 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

ELECTRICAL SYSTEM

Defect Description

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUT... Read more

Consequence

IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy

DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWN... Read more

1,365,070 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

AIR BAGS:FRONTAL

Defect Description

GM IS RECALLING 12,662 MY 2009 CADILLAC CTS VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' UNDER CERTAIN CONDITIONS, A SOFTWARE CONDITION WITHIN THE PASSENGER SENSING SYSTEM MAY DISABLE THE FRONT PASSENGER AIR BAG W... Read more

Consequence

IN A VEHICLE CRASH, IF THE FRONT PASSENGER AIR BAG DOES NOT OPERATE AS DESIGNED, INCREASED PERSONAL INJURY COULD OCCUR.

Remedy

DEALERS WILL REPROGRAM THE PASSENGER SENSING SYSTEM MODULE FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 18, 2008. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

12,662 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

Complaint Statistics

222 total complaints 21 crashes 11 injuries 5 deaths

Top Reported Components

Component	Complaints
ENGINE	51
ELECTRICAL SYSTEM	24
POWER TRAIN	23
STEERING	13
AIR BAGS	12
VEHICLE SPEED CONTROL	12
UNKNOWN OR OTHER	8
SERVICE BRAKES	8
SUSPENSION	8
FUEL/PROPULSION SYSTEM	7

Incident date: Sep 19, 2024

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more

Incident date: Jan 14, 2025

The steering feels like it's grinding when reaching 60mph. If the wheel is turned left of center, roughly between 11 o'clock and 12 o'clock it will start grinding. If moved from that position, the grinding stops. GM says the part is out of warranty. The vehicle has 41,000 miles and the cost to repai... Read more

Incident date: Jan 14, 2025

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was difficult to start after refueling. The contact stated that after the vehicle was started, the vehicle shut off while depressing the accelerator pedal. The contact stated that the vehicle was able to be restarted and respon... Read more

Incident date: Jan 14, 2025

The contact owns a 2008 Ford Escape. The contact stated that while driving downhill at 40 MPH, the steering wheel became stiff, and the "Steering Assist Fault" message was displayed. The vehicle was pulled over to the side of the road and restarted; however, the failure persisted. The vehicle was to... Read more

Incident date: Apr 29, 2024

Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took ... Read more

Incident date: Oct 1, 2023

Vehicle: Tesla Model Y Blue Purchased in Oct’ 23 Tesla setting: Regenerative braking (single pedal driving) Issue: Brake Pedal/Acceleration Pedal Malfunction I was pulling my car out from the parking lot to pick up my mom, from the hospital entrance. I just turned right and had to take an immedia... Read more

Crash

Incident date: Oct 1, 2023

Crash

Incident date: Oct 1, 2023

Like thousands of other customers, my engine needs to be fully replaced at only 30K miles due to coolant leaking into the engine. I am fortunate to have purchased a bumper to bumper warranry for over $4K, but this is FORD'S issue and THEY should be replacing the engines at no cost to their customers... Read more

Incident date: Feb 23, 2024

On [XXX], I was driving on [XXX] near Pasadena at normal speed of traffic when suddenly an error message “Hybrid System Malfunction” appeared on the dash board along with check engine light, and the car began to stall slowing down to nearly full stop almost immediately. When I pressed gas peda... Read more

Incident date: Feb 23, 2024

The bolts on the transmission accumulator needs to be replaced I see an unrepaired recall

Incident date: Sep 13, 2023

ABS and traction control. Is available for inspection. Loss of these functions increases the risk for loss of control. Has been inspected by the dealer. Parts to fix are in high demand and are not available until March of 2024. Warning lamps ABS and the traction control laps are on. First appeared... Read more

Incident date: Apr 7, 2023

I was stopped at a light, in a long line of cars, my foot on the brake, a few feet away from the car in front of me, and the same in back. All of a sudden, the car started moving, accelerating, jerking forward. I was shocked, pushed down on the brake, nothing happened. starting pulling the car out o... Read more

Crash

Incident date: Apr 7, 2023

Crash

Incident date: Dec 23, 2022

Rt Side Day Running Light. This model Hyundai Genesis uses what is suposed to be an intermittent bulb / socket for turn signaling. In this 2015 model it is so it's on ALL THE TIME as driving lamp. Bulb overheats, burns out, scorches the socket. Bulbs now last less than 5 months. Dealer ... Read more

Incident date: May 15, 2023

Takata recall. The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable a... Read more

Incident date: Jan 1, 2023

Service Shifter warning keeps going on. The car's transmission went out at 74,000 miles and I paid for a brand new OEM transmission. 20,000 miles later on the new transmission, it has service shifetr red lights on like other 2014 & 015 Jeep but mine doesn't show as part of that recall

Incident date: Sep 28, 2022

My 2009 has 112,000 miles on it. Over a period of time we started to smell gasoline . Thought it may be simply from putting gas in the car. The smell got stronger. Fortunately we had to have a tire replaced. The tire service owner advised we had a major gas leak and advised us not to drive it far. ... Read more

Incident date: Sep 28, 2022

Incident date: May 12, 2022

The contact owns a 2009 Cadillac CTS. The contact stated that after refueling, the vehicle was not able to start immediately. The accelerator pedal was pumped to start the vehicle. Additionally, there was an abnormal sound coming from the rear of the vehicle. The contact related the failure to a fau... Read more

Incident date: Feb 21, 2022

My 2009 CTS has 67k miles; however, on 02/24/2022 it was serviced at Les Stanford Cadillac for "Timing Chain Failure" which cost me $3,371,27. GM published service bulletin #11340C: Special Coverage Adjustment-Timing Chain Wear on 11/5/2012 that was sent to the dealerships explaining that the timing... Read more

Incident date: Sep 30, 2020

JUST LIKE MANY OTHER GM'S THE STEERING WHEEL WILL STICK WHILE DRIVING AND RELEASE IN ONE DIRECTION OF THE OTHER. IT HAS CAUSED US ALMOST TO HAVE A HEAD ON COLLISION. I HAVE TAKEN TO DEALERSHIP 2 AND THEY HAVE NO REMEDY FOR THIS ISSUE. THEY SAID THEY COULD CHANGE THE STEERING COLUMN BUT CAN'T GUARA... Read more

Incident date: Oct 14, 2020

REPLACED TIMING CHAINS AT CERTIFIED DEALER, INCLUDING WATER PUMP. PARTS AND LABOR ABOUT $4,400.00. VEHICLE IS FINE IS THERE ANY REIMBURSABLE COST ON THIS FROM CADILLAC, VEHICLE MILEAGE IS 140,104??

Incident date: Feb 26, 2020

THE TRANSMISSION FAILED WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN ON A STREET ROAD IN BLACKSBURG, VIRGINIA THE CONSUMER STATED A FEW MONTHS AFTER PURCHASING THE VEHICLE, THE TRANSMISSION LOCKED UP AT 59,000 MILES. *JS

Incident date: Jun 18, 2020

SECOND TIME TIMING CHAIN FAILED CADILLAC SAYS 2007-2009 CADILLAC TIMING CHAINS HAVE A RECALL 11340C EXCEPT MY VIN # CAR IS NOT INCLUDED IN THE RECALLS I HAD TO PAY FOR BOTH REPAIR $1600 AND $2900 CADILLAC SHOULD REIMBURSE ME. *TR

Incident date: Jun 15, 2020

I JUST GOT A OIL CHANGE, A WEEK LATER THE ENGINE LIGHT CAME ON, SO I THOUGHT IT NEEDS A TUNE UP SO I TOOK IT TO GET ONE AND THEY SAID IT DOES NOT NEED A TUNE UP, THEY HAVE A CODE( P0008) THEY SAID IS THE ENGINE POSITION SYSTEM PERFORMANCE, SOMETHING ABOUT A BELT THAT'S LOSE N IT NEEDS TO BE FIX SOON... Read more

Incident date: Jun 15, 2020

Incident date: Dec 18, 2019

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR HAD BEEN ILLUMINATED FOR APPROXIMATELY TWO MONTHS. THE VEHICLE WAS TAKEN TO HERITAGE CADILLAC (303 ROOSEVELT RD, LOMBARD, IL 60148,) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED REPLACEMENT. T... Read more

Incident date: May 15, 2019

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE MAKING A LEFT TURN, THE CONTACT NOTICED THAT THE DRIVER'S SIDE TURN SIGNAL FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CMA'S COLONIAL AUTO CENTER (LOCATED AT 100 MYERS DR, CHARLOTTESVILLE, VA 22901, (434) ... Read more

Incident date: May 15, 2019

Incident date: Nov 16, 2019

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PINE BELT CADILLAC (732-797-3000, LOCATED AT 71 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MAD... Read more

Incident date: Sep 26, 2019

CAR SHUTS OFF WHILE DRIVING AT ANY SPEED OR JUST WHEN KEY IS ON.WHAT EXACTLY HAPPENS FIRST CAR SHUTS OFF JUST LIKE IF SOMEONE TURNED KEY OFF.2ND STABITRAC LIGHT COMES ON FOR A FEW SECONDS 3RD SHUTS OFF CRUISE AND WILL NOT LET YOU USE IT FOR ABOUT 10 MINUTES 4TH LOCKES DOORS....IF YOU ARE STOPPED AND... Read more

Incident date: Sep 26, 2019

Incident date: Jun 20, 2019

NOTICED GAS SMELL COMING FROM CAR. I GOT WORRIED ONCE THE GAS SMELL BECAME A EVERYDAY THING. MECHANIC STATES A GAS LEAK IS COMING FROM THE GAS TANK AREA. DID A SEARCH ONLINE AND A LOT OF PETIOLE ARE HAVING THE SAME ISSUE WITH THIS MAKE AND MODEL.

Incident date: Jan 21, 2019

"TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL CLINKING NOISE COMING FROM THE ENGINE. THE SOUND USUALLY OCCURRED WHEN THE VEHICLE ACCELERATED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TECHNICIAN ... Read more

1 injured

Incident date: Jan 21, 2019

TIMING CHAIN BROKE, CAR IS IMMOBILIZED. TIMING CHAIN HAS BEEN FAULTY SINCE 34,000 MILES.

Incident date: Jun 28, 2019

I WAS DRIVING ON INTERSTATE WHEN THE CHECK ENGINE LIGHT CAME ON. AFTER HAVING THE VEHICLE DIAGNOSED IT WAS DETERMINED TO BE FAILURE OF THE TIMING CHAIN. IF THE TIMING CHAIN HAD BROKE WHILE OPERATING THE VEHICLE IT COULD HAVE CAUSED A MAJOR ACCIDENT RESULTING IN INJURY. CADILLAC HAS KNOWN ABOUT THE I... Read more

Incident date: Apr 17, 2009

TOOK MY CAR IN BECAUSE THE ENGINE KEPT RUNNING WHEN CAR IS OFF. ( I COULD ONLY HERE IT WHEN IN THE GARAGE. THIRD TIME THIS HAPPENED. THEY REPLACED WATER PUMP 2 YEARS IN A ROW. THIS YEAR THE SAME THING HAPPENED. THEY SAID IT WAS THE THERMOSTAT HOUSING. THEY REPLACED IT BUT DID NOT TEST DRIVE I... Read more

Incident date: Mar 7, 2019

DURING HIGHWAY DRIVING - LOSS OF FORWARD MOTION, COASTED TO A STOP. NO FORWARD OR REARWARD MOVEMENT POSSIBLE AFTERWARDS

Incident date: Dec 1, 2018

STEERING LOCKS UP AT IDLE AND LOW SPEEDS. TAKES ALL MY STRENGTH TO OVERCOME THIS SITUATION ALMOST CAUSED AN ACCIDENT. HAPPENS IN PARK LOTS, CITY AND SUPERHIGHWAY. SINCE DECEMBER OF 2018. I CALLED GM AND CADILLAC AND THEY REFUSED TO TELL ME THE REPLACEMENT PART NUMBER FOR POWER STEERING FLUID LISTE... Read more

Incident date: Apr 10, 2019

TAKARA RECALL FOR TIMING CHAIN ON 2009 CADILLAC CTS. TOOK TO DEALER AND THEY WONT COVER IT. CAR WAS STATIONARY WHEN THE LIGHT CAME ON.

Incident date: Apr 10, 2019

TAKARA RECALL FOR TIMING CHAIN ON 2009 CADILLAC CTS. TOOK TO DEALER AND THEY WONT COVER IT. CAR WAS STATIONARY WHEN THE LIGHT CAME ON.

Incident date: Apr 10, 2019

TAKARA RECALL FOR TIMING CHAIN ON 2009 CADILLAC CTS. TOOK TO DEALER AND THEY WONT COVER IT. CAR WAS STATIONARY WHEN THE LIGHT CAME ON.

Incident date: Mar 15, 2019

ERROR CODES RELATED TO TIMING CHAIN ARE ON THEREFORE IT NOW NEEDS TO BE REPLACED. IT LOOKS LIKE MANY PEOPLE HAVE HAD THIS SAME ISSUE.

Incident date: Jan 1, 2010

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE VEHICLE EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN BACK AND FORTH SEVERAL TIMES TO MCELWAIN MOTOR CAR COMPANY CHEVROLET (812 BEAVER AVE, ELLWOOD CITY, PA 16117, (724) 824-1223) DUE TO ... Read more

Incident date: Jan 1, 2010

Incident date: Feb 8, 2019

SERVICE AIRBAG LIGHT ON IN VEHICLE, DIAGNOSIS SAYS IT IS THE PASSENGER PRESENCE MODULE. THROUGH RESEARCH, MANY OTHERS ARE HAVING THE SAME EXACT ISSUE. THE MODULE NEEDS TO BE FIXED, NOT JUST REPLACED WITH ANOTHER FAULTY MODULE.

Incident date: Feb 8, 2019

Incident date: Dec 1, 2018

TL* THE CONTACT OWNED A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE UNEXPECTEDLY ROLLED BACKWARDS OUT OF THE DRIVEWAY AND CRASHED INTO A FIRE HYDRANT AND A TREE. BOTH THE DRIVER AND PASSENGER DOORS WERE BENT. THERE WERE NO INJURIES. AUTO STAR (4395 BUFORD HWY, PEACHTREE CORNERS, GA 30071,... Read more

Crash

Showing 50 of 222 complaints.

EPA Fuel Economy, 2009 CADILLAC CTS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic (S6) (Rear-Wheel Drive)	17.0	26.0	20.0	Regular	$3,100
3.6L 6-cyl, Automatic (S6) (Rear-Wheel Drive)	18.0	26.0	21.0	Regular	$2,950
3.6L 6-cyl, Manual 6-spd (Rear-Wheel Drive)	16.0	25.0	19.0	Regular	$3,300
3.6L 6-cyl, Manual 6-spd (Rear-Wheel Drive)	16.0	25.0	19.0	Regular	$3,300

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2009 CADILLAC CTS

1,704 manufacturer communications from 1030 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	240
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	172
110000 ELECTRICAL SYSTEM	136
060000 ENGINE (PWS)	118
060000 ENGINE AND ENGINE COOLING	107
356000 EQUIPMENT ADAPTIVE/MOBILITY	79
353000 EQUIPMENT:ELECTRICAL	61
100000 POWER TRAIN	59

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

100000 POWER TRAIN

This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

200000 WHEELS

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

020000 SUSPENSION

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

010000 STEERING

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

120000 EXTERIOR LIGHTING

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee

070000 FUEL SYSTEM, GASOLINE

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

350000 EQUIPMENT

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

100000 POWER TRAIN

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

100000 POWER TRAIN

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is

200000 WHEELS

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

116000 ELECTRICAL SYSTEM:IGNITION

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble

100000 POWER TRAIN

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE AND ENGINE COOLING

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

200000 WHEELS

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

100000 POWER TRAIN

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

350000 EQUIPMENT

This service bulletin provides information on proper use of floor mats.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

100000 POWER TRAIN

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

060000 ENGINE AND ENGINE COOLING

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

020000 SUSPENSION

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

010000 STEERING

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

060000 ENGINE AND ENGINE COOLING

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine

103210 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.

100000 POWER TRAIN

This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.

350000 EQUIPMENT

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

120000 EXTERIOR LIGHTING

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

353720 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

110000 ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component

060000 ENGINE AND ENGINE COOLING

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

190000 TIRES

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo

200000 WHEELS

100000 POWER TRAIN

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global War

060000 ENGINE AND ENGINE COOLING

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NHTSA Safety Investigations, CADILLAC CTS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EQ, Closed , Model Year: 2005

IEE Passenger Sensing System Mats

On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may ... flex causing the mat to kink, bend or fold.If this flexing causes the connections in the mat to break, the passenger airbag could become disabled.Non-deployment of the front passenger air bag in the event of a crash necessitating that air bag's deployment may reduce protection of the passenger and increase the risk or severity of injury to them.This issue was assigned recall number 10V-644.On February 8, 2011, RMD mailed an information request (IR) letter to IEE requesting a list of purchasers for any company that was sold the same or similar defective mats.RMD also requested IEE supply the year, make and models of compatible vehicles for each of the mats it listed in its response.IEE responded on February 15, 2011, reporting that the mats recalled in GM recall 10V-644 were developed specifically for the 2005-2007 Cadillac CTS.IEE noted that, ...the CTS Sensor Mat is not the same or similar to any other sensor mat manufactured by IEE.IEE further explained that the sensor mats were sold to Lear Corp. (Lear), for incorporation into seat assemblies, with the seat assemblies finally being sold to GM.Also, some sensor mats were sold to Integrated Manufacturing and Assembly, LLC (IMA) who would then re-sell the mats to GM to use as service parts.Ultimately, these parts were all sold to GM for use in the 2005-2007 Cadillac CTS vehicles.According to its 10V-644 Defect Report, GM reported that some vehicles outside the recall population have ...significantly lower incident rates and will be provided a special coverage.This special coverage includes a free repair should the same issue occur to non-recalled 2005-2007 Cadillac CTS vehicles up to 10 years or 120,000 miles.On April 7, 2011, RMD mailed an IR letter to GM to gather more information on GM's decision to only recall a portion of the vehicles that contained the subject IEE mats.RMD also requested that GM provide updated to current warranty claims, field reports, and other field information for CTS vehicles both recalled and those under the special coverage.On May 19, 2011, GM responded with a letter and several CD attachments that were submitted to NHTSA's Office of the Chief Counsel along with a request for confidentiality.GM confirmed that the IEE mats recalled in 10V-644 were only used in the 2005-2007 Cadillac CTS.GM also explained its reasoning in only recalling a portion of the CTS vehicles containing IEE mats.Due to various production phases, error detections, and false corrections, certain vehicles were more prone to mat failures than other vehicles.GM identified 4 distinct seat assembly production periods and chose to recall CTS vehicles depending on which seat assembly each vehicle received.Examining the data submitted in regards to warranty claims, field reports, and incidents, the CTS vehicles that were included in the safety recall were responsible for about 80% of the overall claims.CTS vehicles included in the special coverage (essentially an extended warranty), those with seat assemblies from other identified production phases, were responsible for about 20% of the overall claims.As GM has provided clear data to support its recall decision and since no other manufacturer has installed these same or similar passenger sensing system mats / seat assemblies in their vehicles, this Equipment Query is satisfied.This EQ is clRead more

EA, Closed , Model Year: 2004

REAR DRIVETRAIN COMPONENT FAILURE

IN JULY OF 2007 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE07-037 TO INVESTIGATE ALLEGATIONS THAT THE REAR DIFFERENTIAL MAY FAIL CAUSING A LOSS OF MOTIVE POWER, AND IN SOME INSTANCES A LOSS OF CONTROL, IN MODEL YEAR (MY) 2004 THROUGH 2006 CADILLAC CTS, CTS-V, AND STS VEHICLES.AS A RESULT OF ... Read more

PE, Closed , Model Year: 2004

FAILURE OF THE REAR DIFFERENTIAL

ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, ... Read more

CADILLAC CTS - All Years Overview

Complete safety history for the CADILLAC CTS across all model years (2003, 2018).

61 Total Recalls

3,101 Total Complaints

3 Investigations

309 Reported Crashes

59 Reported Fires

14 Reported Deaths

CADILLAC CTS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	0	16	View
2018	2	10	View
2017	2	32	View
2016	4	47	View
2015	3	65	View
2014	6	196	View
2013	2	106	View
2012	2	81	View
2011	2	148	View
2010	3	101	View
2009 (current)	5	222
2008	2	252	View
2007	6	314	View
2006	6	371	View
2005	6	396	View
2004	6	294	View
2003	4	450	View

Other CADILLAC Models

Model	Recalls	Complaints
ESCALADE	163	2,182	View
ESCALADE ESV	128	666	View
ESCALADE EXT	63	126	View
DEVILLE	59	3,662	View
FLEETWOOD	50	265	View
SEVILLE	46	1,049	View
BROUGHAM	46	69	View
SRX	43	4,144	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2009 CADILLAC CTS

Complaint Statistics

Top Reported Components

EPA Fuel Economy, 2009 CADILLAC CTS

Technical Service Bulletins, 2009 CADILLAC CTS

Most Affected Components

NHTSA Safety Investigations, CADILLAC CTS

CADILLAC CTS - All Years Overview

CADILLAC CTS - Year by Year

Other CADILLAC Models