2004 CADILLAC CTS

6 recalls, 294 complaints - 687 TSBs

14V542000 Sep 9, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module ... Read more
Consequence
If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.
Remedy
GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.
10,005 vehicles affected
Manufacturer: General Motors LLC
14V394000 Jul 2, 2014
ELECTRICAL SYSTEM:IGNITION
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agen... Read more
Consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 141... Read more
554,328 vehicles affected
Manufacturer: General Motors LLC
10V105000 Mar 17, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, ... Read more
Consequence
THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy
DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
139,131 vehicles affected
Manufacturer: GENERAL MOTORS CORP.
05V024000 Jan 20, 2005
AIR BAGS
Defect Description
ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.
Consequence
A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.
Remedy
DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
87,000 vehicles affected
Manufacturer: GENERAL MOTORS CORP.
04V273000 Jun 9, 2004
STEERING:LINKAGES
Defect Description
ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STE... Read more
Consequence
IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHIC... Read more
Remedy
DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT... Read more
41,928 vehicles affected
Manufacturer: GENERAL MOTORS CORP.
03V346000 Sep 29, 2003
SEATS
Defect Description
CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR... Read more
Consequence
IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.
Remedy
DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.
6,771 vehicles affected
Manufacturer: GENERAL MOTORS CORP.

Complaint Statistics

294 total complaints 33 crashes 1 fires 32 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM35
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT32
SERVICE BRAKES22
AIR BAGS18
SERVICE BRAKES, HYDRAULIC12
POWER TRAIN12
VEHICLE SPEED CONTROL11
STEERING9
STRUCTURE:BODY8
WHEELS5
FUEL/PROPULSION SYSTEM Sep 25, 2024
Incident date: Sep 11, 2024
I have a 2014 E350 Coupe. It has a major fuel leak that is immensely dangerous and could cause immediate harm/death if I did not remove the seat and inspect the fuel line. There is a recall on the 4 door model for reference. 15V-792 / 2015110006 Recall Summary A fitting that joins the fuel hose and... Read more
SERVICE BRAKES Sep 2, 2024
Incident date: Jul 7, 2024
The abs/traction control lights are coming back on again. The abs control module and the hydraulic control unit were replaced when the truck had 34,000 miles. Now it has close to 60,000 and it has started doing the same thing again. Talked to the dealer and they said it would be close to $2000 to... Read more
VEHICLE SPEED CONTROL Sep 2, 2024
Incident date: Jul 7, 2024
Throttle cable pulleys made of plastic have cracks. Catastrophic failure will eventually occur with zero warning, causing total loss of power. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER Sep 2, 2024
Incident date: Jul 7, 2024
The abs/traction control lights are coming back on again. The abs control module and the hydraulic control unit were replaced when the truck had 34,000 miles. Now it has close to 60,000 and it has started doing the same thing again. Talked to the dealer and they said it would be close to $2000 to... Read more
POWER TRAIN Jul 15, 2024
Incident date: Jul 7, 2024
Vehicle was found to be overheating, with low coolant. Initial concern for possible hose leak, but nothing visualized on inspection...testing demonstrated a blown head gasket and possible warped cylinder. This is a recurring problem for Chrysler Pacifica's that Chrysler refuses to address. There wer... Read more
ELECTRICAL SYSTEM Jul 15, 2024
Incident date: Jul 7, 2024
This truck has roughly 41000 miles on it. As I was driving home from work on [XXX], I heard a faint noise and then my truck just lost power and died on the freeway. There were no engine warning lights on and did not want to restart and stay running. After a few times of starting and dying the messag... Read more
FUEL/PROPULSION SYSTEM Jul 15, 2024
Incident date: Jul 7, 2024
This truck has roughly 41000 miles on it. As I was driving home from work on [XXX], I heard a faint noise and then my truck just lost power and died on the freeway. There were no engine warning lights on and did not want to restart and stay running. After a few times of starting and dying the messag... Read more
UNKNOWN OR OTHER Jun 2, 2024
Incident date: Jun 2, 2024
The infotainment center is prematurely delaminating/failing. On various Subaru forums, it appears this is a common issue on the year/model I own. While this may not seem safety related on the surface, the failing screen is incredibly distracting while driving depending on where the delamination occ... Read more
ELECTRICAL SYSTEM Apr 20, 2022
Incident date: Jan 8, 2022
The contact owns a 2004 Cadillac CTS. The contact stated that after parking the vehicle, the vehicle would not restart. The contact stated that the ignition failure required her to contact roadside assistance to jump start the battery. The contact stated no warning light was illuminated. The contact... Read more
UNKNOWN OR OTHER Oct 10, 2020
Incident date: Mar 10, 2020
VEHICLE GOES INTO THEFT MODE WHILE DRIVING, LOCKING THE DRIVER AND PASSENGERS INSIDE THE CAR. WINDOWS CANNOT BE ROLLED DOWN AND DOORS CANNOT BE UNLOCKED. CAR STOPS SHOWING SPEED, FUEL LEVEL, ETC. IN MOTION ON CITY STREETS. ALSO HAPPENS WHEN PARKED.
POWER TRAIN Apr 19, 2020
Incident date: Mar 3, 2020
AT ABOUT 100K I NOTICED THE AXLE SEALS ON THE REAR DIFFERENTIAL IS LEAKING. THERE ARE RECALLS ON THIS BUT NOT BASED ON MY VIN NUMBER. WHEN I NOTICED THIS THE CAR WAS ON A LIFT IN THE AIR BEING INSPECTED BY A MECHANIC.
ENGINE Jan 13, 2020
Incident date: Dec 18, 2019
I HAVE A CTS AND I'VE GOTTEN IT SERVICE THINKING IT WAS A TUNE UP DO TO IT WAS MISFIRING. COME TO FIND OUT THAT IT WAS MY CYLINDERS GOTTEN THEN FIXED AND IT HAS DONE THE SAME. DID RESEARCH ON CTS AND COME TO FIND OUT THAT IS A MAJOR ISSUE FOR THESE CARS. WHAT KIND OF SOLUTION CAN BE MADE TO STOP THE... Read more
ENGINE Oct 20, 2019
Incident date: Jan 1, 2019
THE TIMING BELT COVER LEAKING OIL CREATING FIRE HAZARD
AIR BAGS Apr 2, 2019
Incident date: Mar 8, 2016
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE ... Read more
STRUCTURE:BODY:TRUNK LID Jan 11, 2019
Incident date: May 21, 2013
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE ATTEMPTING TO CLOSE THE TRUNK MANUALLY, IT RAPIDLY CLOSED DOWN. THE CONTACT WAS CONCERNED FOR THEIR SAFETY AND STATED THAT IT COULD CAUSE INJURIES. DUE TO THE DISTANCE AND THE CONTACT'S HANDICAP, THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT ... Read more
SUSPENSION Dec 15, 2018
Incident date: Nov 15, 2018
I GOT THE CAR TOOKEN BUT THEY DONT WANT GAVE IT BACK I DONT NOW THE RESON CAN U GUYS GET IT BK THANK U WITH MY FULL RESPECT GOING OUT TO U N UR WORKERS
WHEELS Dec 15, 2018
Incident date: Nov 15, 2018
I GOT THE CAR TOOKEN BUT THEY DONT WANT GAVE IT BACK I DONT NOW THE RESON CAN U GUYS GET IT BK THANK U WITH MY FULL RESPECT GOING OUT TO U N UR WORKERS
STRUCTURE:BODY Dec 15, 2018
Incident date: Nov 15, 2018
I GOT THE CAR TOOKEN BUT THEY DONT WANT GAVE IT BACK I DONT NOW THE RESON CAN U GUYS GET IT BK THANK U WITH MY FULL RESPECT GOING OUT TO U N UR WORKERS
SERVICE BRAKES Nov 20, 2018
Incident date: Nov 19, 2018
MY HUSBAND WAS DRIVING HOME AND THE BRAKES WENT OUT AND HE HAD TO PUMP THEM TO BE ABLE TO STOP. UPON REASEARCHING THE CAMPAIGN NUMBER CAME UP. HIS BRAKE LIGHT CAME AND AND UPON INSPECTING THE BRAKE LINES AND CHECKING THE FLUID IT WAS LOW AND THE LINES APPEAR TO BE CORRODED. CADILLAC STATED THERE IS ... Read more
STRUCTURE:BODY Oct 28, 2018
Incident date: Oct 28, 2018
AS I WAS DRIVING ON THE HIGHWAY, AT 60 MPH, MY SUNROOF, WHICH WAS CLOSED, FLEW OFF OF MY CAR! NO WARNING. NO REASON TO DO SO. IT JUST FLEW RIGHT OFF. THANKFULLY, NO-ONE WAS HURT AND EVERYONE WAS ABLE TO MOVE OUT OF THE WAY. I WAS DRIVING WEST ON 90 RIGHT BEFORE THE LAGRANGE RD/301 EXIT IN OHIO.
AIR BAGS Aug 24, 2018
Incident date: Jul 10, 2018
IN BACK SEAT ON LEFT AIRBAG IS REALLY COMING OUT. IM AFRAID IT WILL EXPLODE WHEN I HAVE A CHILD OR FAMILY MEMBER IN THE SEAT. THE AIRBAG SITS RIGHT OVER THE PERSON THAT SITS UNDER IT. I HAPPEN TO NOTICE IT WHEN I WAS HELPING MY ELDER MOTHER OUT OF THE CAR. HELP PLEASE 🙏🏼 WE JUST HOM... Read more
ELECTRICAL SYSTEM Jul 9, 2018
Incident date: Jun 22, 2018
ON MAY 18TH, 2018 I PURCHASED A 2004 CADILLAC CTS FROM TOP NOTCH AUTO. THE GAS GAUGE, BRAKES, A/C, BLINKERS DASH BUTTONS ALL WERE NOT WORKING. HE SAID TO BRING IT THE NEXT DAY AND THEY WOULD FIX IT ALL. I RAN OUT OF GAS GETTING THERE THE NEXT DAY DUE TO NOT HAVING A WORKING GAS GAUGE. I SPENT TH... Read more
SERVICE BRAKES Jul 9, 2018
Incident date: Jun 22, 2018
ON MAY 18TH, 2018 I PURCHASED A 2004 CADILLAC CTS FROM TOP NOTCH AUTO. THE GAS GAUGE, BRAKES, A/C, BLINKERS DASH BUTTONS ALL WERE NOT WORKING. HE SAID TO BRING IT THE NEXT DAY AND THEY WOULD FIX IT ALL. I RAN OUT OF GAS GETTING THERE THE NEXT DAY DUE TO NOT HAVING A WORKING GAS GAUGE. I SPENT TH... Read more
FUEL/PROPULSION SYSTEM Jul 9, 2018
Incident date: Jun 22, 2018
ON MAY 18TH, 2018 I PURCHASED A 2004 CADILLAC CTS FROM TOP NOTCH AUTO. THE GAS GAUGE, BRAKES, A/C, BLINKERS DASH BUTTONS ALL WERE NOT WORKING. HE SAID TO BRING IT THE NEXT DAY AND THEY WOULD FIX IT ALL. I RAN OUT OF GAS GETTING THERE THE NEXT DAY DUE TO NOT HAVING A WORKING GAS GAUGE. I SPENT TH... Read more
VISIBILITY/WIPER Mar 22, 2018
Incident date: Oct 18, 2017
WHEN YOU ENGAGE THE WINDSHIELD WASHER, THE WIPERS CONTINUE TO RUN AND WILL NOT TURN OFF. AT TIMES THE ONLY WAY TO STOP THE WIPERS IS TO PULL THE FUSE. OTHER TIMES, SIMPLY TURNING OFF THE IGNITION AND LETTING THE CAR SIT FOR A FEW MINUTES ALSO WORKS.
ENGINE Mar 9, 2018
Incident date: Feb 22, 2018
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, SERVICE AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE REAR OF THE VEHICLE MADE NOISES. PATRIOT AUTO SALES IN CLEVELAND, OHIO WAS MADE AWARE OF THE FAILURES AND SCHEDULED A SERVI... Read more
TRACTION CONTROL SYSTEM Mar 9, 2018
Incident date: Feb 22, 2018
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, SERVICE AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE REAR OF THE VEHICLE MADE NOISES. PATRIOT AUTO SALES IN CLEVELAND, OHIO WAS MADE AWARE OF THE FAILURES AND SCHEDULED A SERVI... Read more
AIR BAGS Mar 9, 2018
Incident date: Feb 22, 2018
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, SERVICE AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE REAR OF THE VEHICLE MADE NOISES. PATRIOT AUTO SALES IN CLEVELAND, OHIO WAS MADE AWARE OF THE FAILURES AND SCHEDULED A SERVI... Read more
EXTERIOR LIGHTING Feb 18, 2018
Incident date: Feb 17, 2018
MY CAR WAS IN MOTION ON THE INTERSTATE. THE CAR IS USED BUT EXCELLENT CONDITION AND RECENTLY PURCHASED. I FELT A JOLT GOT OFF THE NEXT EXIT AND CAR WILL NOT START, ALL BATTERIES COME ON, EVERYTHING ELSE WORKS
ELECTRICAL SYSTEM Feb 18, 2018
Incident date: Feb 17, 2018
MY CAR WAS IN MOTION ON THE INTERSTATE. THE CAR IS USED BUT EXCELLENT CONDITION AND RECENTLY PURCHASED. I FELT A JOLT GOT OFF THE NEXT EXIT AND CAR WILL NOT START, ALL BATTERIES COME ON, EVERYTHING ELSE WORKS
ELECTRONIC STABILITY CONTROL (ESC) Feb 18, 2018
Incident date: Feb 17, 2018
MY CAR WAS IN MOTION ON THE INTERSTATE. THE CAR IS USED BUT EXCELLENT CONDITION AND RECENTLY PURCHASED. I FELT A JOLT GOT OFF THE NEXT EXIT AND CAR WILL NOT START, ALL BATTERIES COME ON, EVERYTHING ELSE WORKS
ELECTRICAL SYSTEM Oct 24, 2017
Incident date: Oct 18, 2017
ON WEDNESDAY, OCTOBER 18, 2017, WHILE DRIVING FROM WORK I HAD TO SUDDENLY APPLY TO MY BRAKES. IN THE PROCESS, FROM OUT OF NO WHERE MY CAR JUST CUT OFF AND CONTINUE TO CRUISE ALONG. I HAD TO CRUISE TO THE SIDE OF THE HIGHWAY AND AT THE SAME TIME MY STERN WHEEL WAS HARD TO TURN. ONCE I CAME TO A STOP... Read more
ELECTRICAL SYSTEM Sep 25, 2017
Incident date: Sep 18, 2017
CAR WITH INTERMITTANT STARTING PROBLEMS. CAR WAS ABLE TO TAKE A JUMP BUT NO LONGER ABLE TO TAKE JUMPS. WENT TO START CAR AND KEY STUCK IN IGNITION, TEMP GAUGE AND GAS GAUGE NOT WORKING. SERVICE THEFT SYSTEM ON. THE VEHICLE IS UNABLE TO MOVE FROM DRIVEWAY. HAS TRIED BOTH CARS KEYS AND NO CHANGE. H... Read more
SERVICE BRAKES May 30, 2017
Incident date: May 28, 2017
MY BRAKING POWER ASSIST FAILS OCCASIONALLY WHEN I AM MAKING A HARD TURN (AS WHEN PARKING), EITHER RIGHT OR LEFT , BUT RECOVERS WHEN I STRAIGHTEN OUT MY STEERING WHEEL. THIS BEGAN AFTER I REPLACED MY FRONT WHEEL ROTORS AND BRAKE PADS AT AROUND120,000 MILES. MY POWER ASSIST UNIT FAILED COMPLETELY AROU... Read more
STRUCTURE:BODY Mar 7, 2017
Incident date: Mar 4, 2017
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 75 MPH, THE GLASS MOON ROOF SUDDENLY SEPARATED FROM THE VEHICLE AND BLEW AWAY. PRIOR TO THE INCIDENT, THE MOON ROOF WAS IN THE CLOSED POSITION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACT... Read more
AIR BAGS Jan 30, 2017
Incident date: Oct 6, 2016
THE AIR BAG INDICATOR HAS BEEN ILLUMINATED SINCE OCTOBER 2016. I RECENTLY LEARNED THAT AFTER MY MECHANIC RUN A DIAGNOSTIC TEST ON 1/19/2017, THE READING SHOWS THAT THERE IS A PROBLEM WITH THE DRIVER SEAT WHICH CAUSES THE "SERVICE AIR BAG" TO HIGHLIGHT IN THE INFORMATION CENTER OF THE STEREO SYSTEM A... Read more
ELECTRICAL SYSTEM Oct 22, 2016
Incident date: May 26, 2016
SERVICE THEFT SYSTEM HAS CAME ON RANDOMLY WHICH WOULD NOT LET THE CAR BE MOVED OUT OF PARK. WHICH ALSO CAUSES THE KEY TO NOT BE REMOVED FROM IGNITION. THE CAR ALSO HAS INTERMITTENT STARTS AND CAN BE JUMPED AT THE STARTER RELAY IN THE FUSE PANEL. THIS ALL HAPPENED WHEN THE CAR WAS STATIONARY. IT MAKE... Read more
UNKNOWN OR OTHER Oct 22, 2016
Incident date: May 26, 2016
SERVICE THEFT SYSTEM HAS CAME ON RANDOMLY WHICH WOULD NOT LET THE CAR BE MOVED OUT OF PARK. WHICH ALSO CAUSES THE KEY TO NOT BE REMOVED FROM IGNITION. THE CAR ALSO HAS INTERMITTENT STARTS AND CAN BE JUMPED AT THE STARTER RELAY IN THE FUSE PANEL. THIS ALL HAPPENED WHEN THE CAR WAS STATIONARY. IT MAKE... Read more
EXTERIOR LIGHTING Sep 22, 2016
Incident date: Jun 6, 2008
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT THE BRIGHTNESS OF THE HEADLIGHTS WERE VERY DIM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE... Read more
AIR BAGS Sep 18, 2016
Incident date: Jun 8, 2016
TAKATA RECALLED MY 77 YEAR OLD MOTHER, A DIABETIC, RECENTLY RAN INTO THE BACK OF A COP CAR IN MYRTLE BEACH, SC WHEN HER BLOOD SUGAR WAS LOW. HER HEAD BANGED AGAINST THE WHEEL AND HER AIRBAGS DEPLOYED BUT DIDN'T DEFLATE. SHE WAS DRIVING A 2004 CADILLAC CTS SEDAN WITH AROUND 60K MILES ON IT, WITH VIN... Read more
Crash
SERVICE BRAKES Aug 2, 2016
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER REPLACED THE BRAKES, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CA... Read more
ELECTRICAL SYSTEM Jun 21, 2016
Incident date: Jun 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 CADILLAC CTS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT DID NOT START. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT NOTIFIED. MEANWHILE, TH... Read more
ELECTRICAL SYSTEM Jun 1, 2016
Incident date: Oct 1, 2015
STRONG SMELL OF GASOLINE LEAKING FROM FUEL TANK WHEN FILLED OVER 3/4 TANK AND SENDING UNIT NOT OPERATING PROPERLY WITH SOME NOTICEABLE HESITATION , FUEL GAUGE NO LONGER REPORTS CORRECT AMOUNT OF FUEL IN TANK SAME ISSUE AS CADILLAC CTS-V NHTSA CAMPAIGN NUMBER: 14V542000,WITH THE FUEL PUMP SENDING UN... Read more
FUEL/PROPULSION SYSTEM Jun 1, 2016
Incident date: Oct 1, 2015
STRONG SMELL OF GASOLINE LEAKING FROM FUEL TANK WHEN FILLED OVER 3/4 TANK AND SENDING UNIT NOT OPERATING PROPERLY WITH SOME NOTICEABLE HESITATION , FUEL GAUGE NO LONGER REPORTS CORRECT AMOUNT OF FUEL IN TANK SAME ISSUE AS CADILLAC CTS-V NHTSA CAMPAIGN NUMBER: 14V542000,WITH THE FUEL PUMP SENDING UN... Read more
ELECTRICAL SYSTEM May 26, 2016
Incident date: Feb 2, 2016
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL AND THE TEMPERATURE GAUGE FAILED TO PROVIDE THE ACCURATE READINGS. IN ADDITION, THE SECURITY SYSTEM AND THE TIRE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPU... Read more
SERVICE BRAKES May 2, 2016
Incident date: May 1, 2016
WHEN TURNING AT A LOW RATE OF SPEED THE BREAKING SYSTEM COMPLETELY FAILS. THIS NEARLY CAUSED MY ENTIRE FAMILY TO END UP IN THE MIDDLE OF A VERY BUSY HIGHWAY. THANKFULLY WE WERE TRAVELING SLOW AND THE EMERGENCY BREAK WORKED. WE IMMEDIATELY GOT HOME AND CHECKED FLUID AS WAS WELL. READING THROUGH O... Read more
TIRES Mar 11, 2016
Incident date: Mar 10, 2016
TL* THE CONTACT OWNED A 2004 CADILLAC CTS EQUIPPED WITH UNIROYAL TIGER PAW TOURING TIRES, SIZE: 235/55R17 99HM+S (NA). WHILE DRIVING APPROXIMATELY 25 MPH ON SLIGHTLY WET ROADS, THE VEHICLE BEGAN TO HYDROPLANE, DROVE INTO A DITCH, AND CRASHED INTO A TREE. THE VEHICLE'S TIRES FAILED TO GAIN TRACTION I... Read more
Crash 1 injured
AIR BAGS Mar 11, 2016
Incident date: Mar 10, 2016
TL* THE CONTACT OWNED A 2004 CADILLAC CTS EQUIPPED WITH UNIROYAL TIGER PAW TOURING TIRES, SIZE: 235/55R17 99HM+S (NA). WHILE DRIVING APPROXIMATELY 25 MPH ON SLIGHTLY WET ROADS, THE VEHICLE BEGAN TO HYDROPLANE, DROVE INTO A DITCH, AND CRASHED INTO A TREE. THE VEHICLE'S TIRES FAILED TO GAIN TRACTION I... Read more
Crash 1 injured
WHEELS Mar 2, 2016
Incident date: Mar 2, 2016
TAKATA RECALL WS DRIVING THE CAR - I WAS AT A COMPLETE STOP WHILE ATTEMPTING TO TURN IN PARKING LOT - THEN SOUNDED LIKE A POP - THE BOTTOM BALL JOINT FELL COMPLETELY OUT DUE TO SCREW FALLING OFF BOTTOM CALLED SEVERAL PLACES FOR PART AND SEVERAL WOULDN'T EVEN GIVE ME A QUOTE DUE TO A RECALL ... Read more
STEERING Mar 2, 2016
Incident date: Mar 2, 2016
TAKATA RECALL WS DRIVING THE CAR - I WAS AT A COMPLETE STOP WHILE ATTEMPTING TO TURN IN PARKING LOT - THEN SOUNDED LIKE A POP - THE BOTTOM BALL JOINT FELL COMPLETELY OUT DUE TO SCREW FALLING OFF BOTTOM CALLED SEVERAL PLACES FOR PART AND SEVERAL WOULDN'T EVEN GIVE ME A QUOTE DUE TO A RECALL ... Read more

Showing 50 of 294 complaints.

EPA Fuel Economy, 2004 CADILLAC CTS

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.2L 6-cyl, Automatic 5-spd (Rear-Wheel Drive) 16.0 23.0 19.0 Premium $4,050
3.2L 6-cyl, Manual 5-spd (Rear-Wheel Drive) 17.0 24.0 19.0 Premium $4,050
3.6L 6-cyl, Automatic 5-spd (Rear-Wheel Drive) 16.0 25.0 19.0 Regular $3,300

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2004 CADILLAC CTS

687 manufacturer communications from 502 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT81
110000 ELECTRICAL SYSTEM67
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL62
060000 ENGINE AND ENGINE COOLING38
356000 EQUIPMENT ADAPTIVE/MOBILITY33
061000 ENGINE AND ENGINE COOLING:ENGINE32
353000 EQUIPMENT:ELECTRICAL31
060000 ENGINE (PWS)29
10-08-45-001H Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
16-NA-383 Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
22-NA-074 Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099 Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
23-NA-219 Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219 Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
03-00-91-001I Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
PIP4964E Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
17-NA-170 Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIT5099G Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-153 Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153 Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073 Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5628G Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5358C Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
17-NA-170 Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
19-NA-219 Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219 Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009 Mar 17, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073 Feb 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O Feb 15, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
23-NA-001 Feb 15, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
PIP5628E Feb 10, 2023
353720 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-001 Jan 6, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
23-NA-001 Jan 6, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
09-00-89-008F Dec 21, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J Dec 15, 2022
138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
21-NA-124 Dec 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT3271N Nov 29, 2022
200000 WHEELS
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271N Nov 29, 2022
190000 TIRES
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
22-NA-074 Nov 9, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205 Oct 19, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides information on Module Harvesting.
10-00-89-006I Oct 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D Sep 30, 2022
980000 UNKNOWN OR OTHER
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
22-NA-195 Sep 28, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
06-00-89-031H Sep 16, 2022
100000 POWER TRAIN
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
06-00-89-031H Sep 16, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
22-NA-009 Sep 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22-NA-181 Sep 1, 2022
100000 POWER TRAIN
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A Sep 1, 2022
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
20-NA-065 Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009 Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F Jun 13, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIP5358B May 31, 2022
160000 STRUCTURE
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
18-NA-099 May 16, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
12-00-89-003B May 2, 2022
060000 ENGINE (PWS)
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
12-00-89-003B May 2, 2022
353000 EQUIPMENT:ELECTRICAL
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
22-NA-074 Mar 31, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-009 Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT3271M Mar 7, 2022
200000 WHEELS
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271M Mar 7, 2022
190000 TIRES
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271L Feb 3, 2022
200000 WHEELS
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271L Feb 3, 2022
190000 TIRES
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIP4723F Jan 14, 2022
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
PIP4723F Jan 14, 2022
030000 SERVICE BRAKES, HYDRAULIC
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
22NA009 Jan 11, 2022
061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
000090002L Jan 4, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
PIP5628E Dec 14, 2021
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
030091001H Nov 5, 2021
356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
PIT3099U Aug 11, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
010842001N Jun 21, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
010842001N Jun 21, 2021
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
010842001N Jun 21, 2021
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21NA124 May 25, 2021
071410 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
21NA124 May 25, 2021
110000 ELECTRICAL SYSTEM
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
100089006H May 17, 2021
350000 EQUIPMENT
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A May 12, 2021
160000 STRUCTURE
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIP5358A May 12, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIP5640A Apr 12, 2021
200000 WHEELS
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
PIP5163E Mar 30, 2021
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
18NA099 Mar 30, 2021
350000 EQUIPMENT
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5540G Mar 22, 2021
061560 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIP5725A Mar 19, 2021
350000 EQUIPMENT
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in
PIT3271K Nov 11, 2020
190000 TIRES
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271K Nov 11, 2020
200000 WHEELS
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIP5628C Oct 8, 2020
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
18NA099 Aug 5, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5226D Jul 27, 2020
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
PIT5099E Jul 27, 2020
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIP5226D Jul 27, 2020
060000 ENGINE (PWS)
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
PIC5453D Jul 22, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIC5453D Jul 22, 2020
355100 EQUIPMENT:OTHER:LABELS
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIC5453C Jun 5, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIP5628B May 21, 2020
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q May 20, 2020
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.

Showing 100 of 687 bulletins.

NHTSA Safety Investigations, CADILLAC CTS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EQ11001 Opened: Feb 7, 2011 , Closed: Jul 19, 2011
EQ, Closed , Model Year: 2005
IEE Passenger Sensing System Mats
On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may ... Read more
EA07017 Opened: Dec 7, 2007 , Closed: Jul 16, 2008
EA, Closed , Model Year: 2004
REAR DRIVETRAIN COMPONENT FAILURE
IN JULY OF 2007 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE07-037 TO INVESTIGATE ALLEGATIONS THAT THE REAR DIFFERENTIAL MAY FAIL CAUSING A LOSS OF MOTIVE POWER, AND IN SOME INSTANCES A LOSS OF CONTROL, IN MODEL YEAR (MY) 2004 THROUGH 2006 CADILLAC CTS, CTS-V, AND STS VEHICLES.AS A RESULT OF ... Read more
PE07037 Opened: Jul 17, 2007 , Closed: Dec 27, 2007
PE, Closed , Model Year: 2004
FAILURE OF THE REAR DIFFERENTIAL
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, ... Read more

CADILLAC CTS - All Years Overview

Complete safety history for the CADILLAC CTS across all model years (2003, 2018).

61 Total Recalls
3,101 Total Complaints
3 Investigations
309 Reported Crashes
59 Reported Fires
14 Reported Deaths

CADILLAC CTS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 0 16 View
2018 2 10 View
2017 2 32 View
2016 4 47 View
2015 3 65 View
2014 6 196 View
2013 2 106 View
2012 2 81 View
2011 2 148 View
2010 3 101 View
2009 5 222 View
2008 2 252 View
2007 6 314 View
2006 6 371 View
2005 6 396 View
2004 (current) 6 294
2003 4 450 View

Other CADILLAC Models

Model Recalls Complaints
ESCALADE 163 2,182 View
ESCALADE ESV 128 666 View
ESCALADE EXT 63 126 View
DEVILLE 59 3,662 View
FLEETWOOD 50 265 View
SEVILLE 46 1,049 View
BROUGHAM 46 69 View
SRX 43 4,144 View