2013 CADILLAC CTS

2 recalls, 106 complaints - 2,194 TSBs

14V614000 Oct 1, 2014
ELECTRICAL SYSTEM
Defect Description
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles... Read more
Consequence
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for ... Read more
106,307 vehicles affected
Manufacturer: General Motors LLC
14V394000 Jul 2, 2014
ELECTRICAL SYSTEM:IGNITION
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agen... Read more
Consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 141... Read more
554,328 vehicles affected
Manufacturer: General Motors LLC

Complaint Statistics

106 total complaints 20 crashes 17 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM26
POWER TRAIN11
AIR BAGS11
STEERING10
UNKNOWN OR OTHER9
SERVICE BRAKES7
ENGINE6
ELECTRONIC STABILITY CONTROL (ESC)5
EXTERIOR LIGHTING5
SEATS4
ELECTRICAL SYSTEM Mar 11, 2025
Incident date: Feb 25, 2025
more info ia required
SEATS Mar 11, 2025
Incident date: Feb 25, 2025
more info ia required
SERVICE BRAKES Feb 28, 2025
Incident date: Feb 24, 2025
every time i turn on the car the parking brake is on and it also turns on while im driving and it causes the car to stall while in motion.
ELECTRICAL SYSTEM Feb 28, 2025
Incident date: Feb 24, 2025
every time i turn on the car the parking brake is on and it also turns on while im driving and it causes the car to stall while in motion.
EXTERIOR LIGHTING Feb 28, 2025
Incident date: Feb 24, 2025
The auto-dimming bright lights are too sensitive, going on & off so quickly it creates a hazard to the driver & on-coming traffic. It is almost like a strobe light. These trucks have had this very same problem for years. Please force a fix.
UNKNOWN OR OTHER Dec 29, 2024
Incident date: Dec 16, 2024
When I park the vehicle doesn’t recognize that I switched my gear to park and it won’t let me turn my vehicle off and when I have my foot on the brake it feels like sponginess
ENGINE AND ENGINE COOLING Apr 22, 2024
Incident date: Aug 15, 2023
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r... Read more
ELECTRICAL SYSTEM Mar 23, 2024
Incident date: Mar 15, 2024
Not starting due to loss of power I believe it's electrical.
UNKNOWN OR OTHER Mar 23, 2024
Incident date: Mar 15, 2024
While driving and slowing for a traffic light, my 2023 Ram 1500 Limited 4X4 began to immediately slow, and I observed the gear selector engage from drive to park, back to drive and back to park, and engaging the emergency brake. The vehicle ceased operating. I was able to engage the emergency flas... Read more
AIR BAGS Jan 5, 2024
Incident date: Jun 20, 2019
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer wa... Read more
AIR BAGS Dec 1, 2022
Incident date: Nov 22, 2022
Air bags didn’t come out
Crash
ELECTRONIC STABILITY CONTROL (ESC) Jan 19, 2022
Incident date: Dec 20, 2021
The contact owns a 2013 Cadillac CTS. The contact stated that while driving at 45 MPH, the electronic stability control and an unknown warning light illuminated. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic... Read more
AIR BAGS May 3, 2021
Incident date: Mar 30, 2021
TL* THE CONTACT OWNED A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CONTACT CRASHED INTO A DEER WHICH CAUSED AN AIR BAG DEPLOYMENT MESSAGE; THE AIR BAGS WERE NOT DEPLOYED. THE CONTACT STATED ONLY AN ODD SMELLING POWDER EMITTED FROM THE AIR BAG LOCATION. THE CONTACT SUSTAINED B... Read more
Crash 1 injured
FUEL/PROPULSION SYSTEM Jan 8, 2021
Incident date: Dec 26, 2020
THE NIPPENDENSO FUEL PUMP NECK IS CRACKED AND IS LEAKING FUEL. $3200 BUCKS FOR THE DEALER TO REPLACE. BOUGHT ON LINE AND REPLACED FOR $1256 BUCKS. EVERY CTS V HAS THIS ISSUE. I CANNOT IMAGINE THAT THIS IS NOT A RECALL. PUMPING ON THE GROUND IS A SAFETY ISSUE. CHECK THE FORUMS AND YOU WILL SEE ... Read more
ELECTRICAL SYSTEM Jul 16, 2020
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED WHILE THE ENGINE WAS IDLING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THA... Read more
EXTERIOR LIGHTING:HEADLIGHTS Jun 5, 2020
Incident date: Mar 17, 2020
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, HE WAS INFORMED THAT THE DRIVER'S SIDE HEADLIGHT WAS NOT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND CONFIRMED THAT THE HEADLIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE CADILLAC, INC. (30... Read more
AIR BAGS May 17, 2020
Incident date: May 15, 2020
SERVICE AIR BAG LIGHT ON
AIR BAGS Dec 5, 2019
Incident date: Oct 30, 2019
I WAS IN AN ACCIDENT WITH MY 2013 CADILLAC, SUFFERING A SEVERED LIP, REQUIRING 24 STITCHES IN MY BOTYOMLIP, LOST TOOTH, AND SUFFERED NECK AND BACK PAIN DUE TO AIRBAGS NOT DEPLOYING.
Crash 1 injured
AIR BAGS Oct 20, 2019
Incident date: Oct 19, 2019
I WAS DRIVING ALONG HIGHWAY 70 DOWNTOWN ST LOUIS WHEN ALL THE SUDDEN ALL 4 CEILING/CURTAIN AIRBAGS WENT OFF ONLY, NO OTHER AIRBAGS DEPLOYED, JUST THE ONES STATED. I PULLED THE VEHICLE OFF THE HIGHWAY. I WAS ABLE TO DRIVE THE VEHICLE BACK TO MY HOUSE WHERE IT REMAINS. THIS INCIDENT HAPPENED ON THE EV... Read more
STEERING Oct 19, 2019
Incident date: Oct 16, 2019
THE ELECTRICALLY ADJUSTABLE STEERING WHEEL HAS TWO BOLTS THAT HOLD THE UP DOWN BRACKET ON THE STEERING WHEEL. ONE BOLT FELL OUT AND THE OTHER ONE WAS LOOSE. THE LOCKTITE BLUE WAS ONLY ON ONE THREAD. IF YOU CHECK THE NEWS GROUPS IT SEEMS LIKE A COMMON PROBLEM ON THE CTS. I THINK THIS SHOULD BE A ... Read more
EXTERIOR LIGHTING Jun 28, 2019
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. WHILE DRIVING, THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM. UPON INSPECTION, IT WAS DISCOVERED THAT WATER WAS PRESENT INSIDE THE DRIVER'S SIDE HEAD LAMP ASSEMBLY. THE VEHICLE WAS TAKEN TO FALKNER CADILLAC (447 E. ST RD, TREVOSE, PA) WHERE IT WAS DIA... Read more
SEATS Jun 3, 2019
Incident date: May 6, 2019
TAKATA, SERVICE AIR BAG IS ON ACROSS STEREO CONSOLE & LIGHT ON DASH. IT CAME ON WITHIN LAST 4 WEEKS WHILE DRIVING & AFTER A BUMP IN ROAD. WON'T GO OFF. DEEPLY CONCERNED. ALSO DRIVER POWER SEAT MODULE DOESN'T WORK TO RAISE NOT GREAT FOR SOMEONE SHORT.
AIR BAGS Jun 3, 2019
Incident date: May 6, 2019
TAKATA, SERVICE AIR BAG IS ON ACROSS STEREO CONSOLE & LIGHT ON DASH. IT CAME ON WITHIN LAST 4 WEEKS WHILE DRIVING & AFTER A BUMP IN ROAD. WON'T GO OFF. DEEPLY CONCERNED. ALSO DRIVER POWER SEAT MODULE DOESN'T WORK TO RAISE NOT GREAT FOR SOMEONE SHORT.
EXTERIOR LIGHTING May 6, 2019
Incident date: Mar 15, 2018
EVAPORATING SYSTEM AND LIGHTS AND ELECTRICAL
ENGINE May 6, 2019
Incident date: Mar 15, 2018
EVAPORATING SYSTEM AND LIGHTS AND ELECTRICAL
ELECTRICAL SYSTEM May 6, 2019
Incident date: Mar 15, 2018
EVAPORATING SYSTEM AND LIGHTS AND ELECTRICAL
ELECTRICAL SYSTEM Feb 22, 2019
Incident date: Feb 7, 2019
THE ENGINE CONTINUES TO RUN EVEN AFTER SHUTTING THE CAR OFF AND REMOVING THE KEY, THE ENGINE HAS JUST STARTED TO ACCELERATE IN THIS POSITION IN THE LAST FEW DAYS. THE BACKUP CAMERA HAS STOPPED WORKING AND THE REVERSE LIGHTS ARE ON AT ALL TIMES (EVEN WHILE DRIVING DOWN THE ROAD). AS OF YESTERDAY THE ... Read more
POWER TRAIN Jan 25, 2019
Incident date: Jan 18, 2019
I PURCHASED MY VEHICLE IN MAY 2016. IN NOVEMBER 2016 I WENT TO DRIVE THE VEHICLE BUT IT WOULD NOT GO INTO GEAR. IT WAS TOWED TO LINDSAY CADILLAC. I WAS TOLD THE DRAFT SHAFT NEEDED TO BE REPLACED. ON JANUARY 18, 2019 AFTER BEING PARKED FOR APPROXIMATELY 15 MINUTES UPON STARTING AND PUTTING IT INTO GE... Read more
SERVICE BRAKES Nov 28, 2018
Incident date: Jan 1, 2018
CAR HAS NO BREAKS WHEN FIRST STARTED IT TAKES ABOUT 30 SECONDS AFTER START FOR BREAKS TO WORK THIS HAPPENS AFTER CAR IS PARKED OVERNIGHT ALL THE TIME
EXTERIOR LIGHTING May 20, 2018
Incident date: May 18, 2018
WAS STOPPED BY THE POLICE BECAUSE MY LICENSE PLATE LIGHTS AND 3RD BRAKE LIGHT WEREN'T WORKING. I CHECKED ONLINE CADILLAC FORUMS AND DISCOVERED A COMMON PROBLEM WITH THE WIRING HARNESS BREAKING WHERE IT BENDS NEXT TO THE PASSENGER TRUNK HINGE. WHEN I CHECKED MY WIRE HARNESS I DISCOVERED 3 BROKEN WIRE... Read more
VEHICLE SPEED CONTROL Apr 23, 2018
Incident date: Mar 29, 2017
BRAKES ON MY CTS 2013 CADILLAC , ON MARCH 29, I MADE A TURN TO PARK MY CAR FROM THE RIGHT SIDE OF THE STREET MAMARONECK AVENUE IN WHITE PLAINS TO THE LEFT THERE WERE NO PARKING SPACES ON THE RIGHT . AS I TURN THE STEERING WHEEL THE CAR WENT OUT OF CONTROL THE CAR SPEED UP AND HIT THE CURB, KNOCKING ... Read more
Crash 1 injured
ELECTRONIC STABILITY CONTROL (ESC) Apr 23, 2018
Incident date: Mar 29, 2017
BRAKES ON MY CTS 2013 CADILLAC , ON MARCH 29, I MADE A TURN TO PARK MY CAR FROM THE RIGHT SIDE OF THE STREET MAMARONECK AVENUE IN WHITE PLAINS TO THE LEFT THERE WERE NO PARKING SPACES ON THE RIGHT . AS I TURN THE STEERING WHEEL THE CAR WENT OUT OF CONTROL THE CAR SPEED UP AND HIT THE CURB, KNOCKING ... Read more
Crash 1 injured
SERVICE BRAKES Apr 23, 2018
Incident date: Mar 29, 2017
BRAKES ON MY CTS 2013 CADILLAC , ON MARCH 29, I MADE A TURN TO PARK MY CAR FROM THE RIGHT SIDE OF THE STREET MAMARONECK AVENUE IN WHITE PLAINS TO THE LEFT THERE WERE NO PARKING SPACES ON THE RIGHT . AS I TURN THE STEERING WHEEL THE CAR WENT OUT OF CONTROL THE CAR SPEED UP AND HIT THE CURB, KNOCKING ... Read more
Crash 1 injured
ELECTRICAL SYSTEM Feb 26, 2018
Incident date: Dec 19, 2017
INTERMITTENTLY THE DASHBOARD AND INTERIOR TRIM LIGHTS ARE OUT AND WILL RESUME AT UNFORESEEN TIMES
WHEELS Dec 29, 2017
Incident date: Dec 26, 2017
FRONT HUB BEARINGS DAMAGED AT 77,000 MILE AND AGAIN AT 129,000 MILES. CADILLAC FORUM HAS MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME COMPLAINT
SUSPENSION Oct 5, 2017
Incident date: May 4, 2016
I'VE NOTICED MY VEHICLE ALWAYS BEING OUT OF BALANCE, SO NATURALLY I FIRST ALIGNED AND BALANCED THE TIRES AT A REPUTABLE SHOP. THE FIRST DAY IT DROVE LIKE A DREAM, BUT AFTER THAT THE VIBRATION CAME BACK. EVER SINCE THEN IVE BOUGHT NEW TIRES, BRAKES, BALANCED THE WHEELS 4 TIMES WITHIN A YEAR AND ONCE ... Read more
ELECTRICAL SYSTEM Aug 26, 2017
Incident date: Aug 12, 2017
BOTH THE HEATED SEAT OPTION AND SEAT/MIRROR MEMORY SETTINGS STOPPED WORKING SUDDENLY.
SEATS Aug 26, 2017
Incident date: Aug 12, 2017
BOTH THE HEATED SEAT OPTION AND SEAT/MIRROR MEMORY SETTINGS STOPPED WORKING SUDDENLY.
UNKNOWN OR OTHER Aug 26, 2017
Incident date: Aug 12, 2017
BOTH THE HEATED SEAT OPTION AND SEAT/MIRROR MEMORY SETTINGS STOPPED WORKING SUDDENLY.
SERVICE BRAKES Aug 10, 2017
Incident date: Aug 4, 2017
I HAVE ATTACHED A PDF OR MY EXPERIENCE AND SAFETY ISSUES WITH 2013 CADILLAC CTS AWD. 1900 CHARACTERS WASN'T ENOUGH TO EXPLAIN THE ISSUE
AIR BAGS Aug 1, 2017
Incident date: Jul 5, 2016
OVER 1 YEAR AGO (JULY 2016) I WAS NOTIFIED OF A SAFETY RECALL OF AIRBAG INFLATORS CAN DEGRADE IN HOT HUMID AREAS. I LIVE IN TEXAS WHERE IT'S CURRENTLY OVER 105 DEGREES. THE NOTIFICATION STATES I WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE. NOW I SEE A YEAR LATER THERE IS NO REMEDY FOR THIS PROBLEM.
POWER TRAIN Jun 20, 2017
Incident date: Apr 3, 2017
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO REVERSE AND HAD DIFFICULTY STOPPING. THE VEHICLE WAS TAKEN TO CAPITOL CADILLAC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE DUE TO A LEAK AND NEEDED TO BE REPLACED. THE MANUFACTURER ... Read more
ENGINE Jun 2, 2017
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT NOTIFIED THE DEALER (VERA CADILLAC IN PEMBROKE PINES, FL 33025 (954) 871-2630), BUT WAS INFORMED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.... Read more
SUSPENSION Mar 7, 2017
Incident date: Feb 1, 2017
TWO WHEEL BEARINGS HAD TO BE REPLACED, ONE IN DEC 2016 AND THE OTHER IN FEB 2017. CAR HAS ONLY 42,000 MILES. IS THERE A SERVICE MEMO ABOUT THIS?
POWER TRAIN Oct 8, 2016
Incident date: Jul 31, 2016
SOLENOID THAT COMMUNICATES WITH THE TRANSMISSION AND THE COMPUTER. (THIS WAS CAUSING THE THE STABILITY TRAC TO KICK ON AND SOMETIMES SHUT THE CAR OFF WHILE DRIVING OR SITTING STILL TURNING) THEY ALSO DISCOVERED THAT THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACE. THIS IS A 2013 CTS COUPE 69000 MILE... Read more
ELECTRONIC STABILITY CONTROL (ESC) Oct 8, 2016
Incident date: Jul 31, 2016
SOLENOID THAT COMMUNICATES WITH THE TRANSMISSION AND THE COMPUTER. (THIS WAS CAUSING THE THE STABILITY TRAC TO KICK ON AND SOMETIMES SHUT THE CAR OFF WHILE DRIVING OR SITTING STILL TURNING) THEY ALSO DISCOVERED THAT THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACE. THIS IS A 2013 CTS COUPE 69000 MILE... Read more
ELECTRICAL SYSTEM Aug 16, 2016
Incident date: Aug 16, 2016
AIR BAG LIGHT HAS CAME ON. WHILE VEHICLE WAS IN MOTION DRIVING ON THE HIGHWAY THE PASSENGER REAR WINDOW CAME DOWN ON IT'S OWN AND WOULD NOT ROLL BACK UP. MY CAR ONLY HAVE 60,000 MILES.
AIR BAGS Aug 16, 2016
Incident date: Aug 16, 2016
AIR BAG LIGHT HAS CAME ON. WHILE VEHICLE WAS IN MOTION DRIVING ON THE HIGHWAY THE PASSENGER REAR WINDOW CAME DOWN ON IT'S OWN AND WOULD NOT ROLL BACK UP. MY CAR ONLY HAVE 60,000 MILES.
STEERING Jul 6, 2016
Incident date: Jun 29, 2016
WITHIN ONE WEEK OF PURCHASE WE NOTICED THAT THE CAR IS PULLING TO THE LEFT CAUSING A NEW DRIVER TO OVER CORRECT AND DRIFT INTO THE RIGHT LANE. THIS IS EXTREMELY DANGEROUS. DEALER IS REPLACING STEERING COLUMN. 27000 MILES
UNKNOWN OR OTHER Jun 23, 2016
Incident date: Jun 8, 2016
AS I WAS DRIVING ON A HIGHWAY, MY SUNROOF BLEW COMPLETELY OFF OF MY VEHICLE, HIT AND DAMAGED THE FRONT OF ANOTHER VEHICLE (A SUV) AND FROM THE IMPACT OF THAT HIT, IT WAS STRUCK A MOTORCYCLIST.

Showing 50 of 106 complaints.

NHTSA Safety Ratings, 2013 CADILLAC CTS

2013 Cadillac CTS 2 DR AWD

CategoryRating
Rollover Risk 0.0%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningNo
Lane Departure WarningNo

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2013 CADILLAC CTS

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
6.2L 8-cyl, Manual 6-spd (Rear-Wheel Drive) 14.0 19.0 16.0 Premium $4,800
6.2L 8-cyl, Automatic (S6) (Rear-Wheel Drive) 12.0 18.0 14.0 Regular $4,450
3.6L 6-cyl, Automatic (S6) (Rear-Wheel Drive) 18.0 26.0 21.0 Regular $2,950
3.0L 6-cyl, Manual 6-spd (Rear-Wheel Drive) 16.0 26.0 19.0 Regular $3,300
3.0L 6-cyl, Automatic (S6) (Rear-Wheel Drive) 18.0 27.0 21.0 Regular $2,950

CO2 Emissions: 554.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2013 CADILLAC CTS

2,194 manufacturer communications from 1304 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT333
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL229
110000 ELECTRICAL SYSTEM176
060000 ENGINE AND ENGINE COOLING153
060000 ENGINE (PWS)135
356000 EQUIPMENT ADAPTIVE/MOBILITY96
100000 POWER TRAIN73
353000 EQUIPMENT:ELECTRICAL72
00-03-10-006P Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132 Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052 Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052 Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132 Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103 Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383 Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073 Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074 Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222 Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044 Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044 Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338 Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338 Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122 Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099 Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
22-NA-240 Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
23-NA-224 Dec 18, 2023
100000 POWER TRAIN
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi
PIT5074P Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147 Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219 Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219 Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132 Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-087 Nov 17, 2023
010000 STEERING
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087 Nov 17, 2023
020000 SUSPENSION
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087 Nov 17, 2023
200000 WHEELS
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
PIT5214F Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159 Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP4964E Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
05-00-89-029F Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-170 Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
01-06-01-011O Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
20-NA-159 Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159 Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
02-00-89-002W Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIT5698D Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
07-08-49-020R Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157 Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-153 Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153 Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306 Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PIP4112T Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
PIP4112T Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
18-NA-073 Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306 Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
16-NA-222 Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222 Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
PIP5628G Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
04-06-04-051H Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
01-00-89-010R Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
09-06-04-026X Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066 Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066 Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
99-09-40-005I Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
21-NA-026 Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
PIP4902R Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
99-08-51-001F Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
01-06-01-011N Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
13-08-116-001I Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-066 Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-158 Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

Showing 100 of 2,194 bulletins.

NHTSA Safety Investigations, CADILLAC CTS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EQ11001 Opened: Feb 7, 2011 , Closed: Jul 19, 2011
EQ, Closed , Model Year: 2005
IEE Passenger Sensing System Mats
On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may ... Read more
EA07017 Opened: Dec 7, 2007 , Closed: Jul 16, 2008
EA, Closed , Model Year: 2004
REAR DRIVETRAIN COMPONENT FAILURE
IN JULY OF 2007 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE07-037 TO INVESTIGATE ALLEGATIONS THAT THE REAR DIFFERENTIAL MAY FAIL CAUSING A LOSS OF MOTIVE POWER, AND IN SOME INSTANCES A LOSS OF CONTROL, IN MODEL YEAR (MY) 2004 THROUGH 2006 CADILLAC CTS, CTS-V, AND STS VEHICLES.AS A RESULT OF ... Read more
PE07037 Opened: Jul 17, 2007 , Closed: Dec 27, 2007
PE, Closed , Model Year: 2004
FAILURE OF THE REAR DIFFERENTIAL
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, ... Read more

CADILLAC CTS - All Years Overview

Complete safety history for the CADILLAC CTS across all model years (2003, 2018).

61 Total Recalls
3,101 Total Complaints
3 Investigations
309 Reported Crashes
59 Reported Fires
14 Reported Deaths

CADILLAC CTS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 0 16 View
2018 2 10 View
2017 2 32 View
2016 4 47 View
2015 3 65 View
2014 6 196 View
2013 (current) 2 106
2012 2 81 View
2011 2 148 View
2010 3 101 View
2009 5 222 View
2008 2 252 View
2007 6 314 View
2006 6 371 View
2005 6 396 View
2004 6 294 View
2003 4 450 View

Other CADILLAC Models

Model Recalls Complaints
ESCALADE 163 2,182 View
ESCALADE ESV 128 666 View
ESCALADE EXT 63 126 View
DEVILLE 59 3,662 View
FLEETWOOD 50 265 View
SEVILLE 46 1,049 View
BROUGHAM 46 69 View
SRX 43 4,144 View