2015 CADILLAC CTS
3 recalls, 65 complaints - 2,368 TSBs - 5/5 safety rating
26V329000 May 21, 2026
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Consequence
An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's numb... Read more
18V595000 Sep 7, 2018
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Defect Description
General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Consequence
In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
Remedy
GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number f... Read more
15V358000 Jun 9, 2015
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
General Motors LLC (GM) is recalling certain model year 2015 Cadillac ATS and CTS vehicles. The affected vehicles have a bracket between the brake pedal assembly and the rod that actuates the brakes that may fracture during normal brake pedal operation.
Consequence
If the bracket fractures, the driver would not be able to apply the brakes, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the vehicle and replace any affected bracket, free of charge. The recall began July 6, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15352.
Complaint Statistics
65 total complaints
4 crashes 5 fires
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 13 |
| UNKNOWN OR OTHER | 9 |
| ELECTRICAL SYSTEM | 8 |
| SERVICE BRAKES | 6 |
| SUSPENSION | 4 |
| ENGINE | 4 |
| VEHICLE SPEED CONTROL | 3 |
| WHEELS | 3 |
| STEERING | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
ENGINE AND ENGINE COOLING
Jul 25, 2025
Incident date: Jun 1, 2023
See attached document for complaint.
AIR BAGS
Jul 25, 2025
Incident date: Jun 1, 2023
Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The ... Read more
Fire
ELECTRICAL SYSTEM
Jul 25, 2025
Incident date: Jun 1, 2023
Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The ... Read more
Fire
STEERING
Jul 16, 2025
Incident date: Jul 14, 2025
My 'Rearview Camera system' does not work. When I put my truck in reverse, I get the message 'Please contact your dealer or manufacturer' for help with camera repair. Back in July 2022, my entire 'Steering system' went out and I was forced to borrow from my 401k to pay $2,000 for a new steering syst... Read more
ENGINE
May 2, 2025
Incident date: Dec 31, 2024
GM recently recalled over 500,000 car engines. The warning signs to look out for was a “knocking” sound coming from the engine. I had recently experienced the same issues that the recalled car engines were experiencing. I went to get it checked out and my mechanic said there were chunks of metal... Read more
ELECTRICAL SYSTEM
Oct 16, 2024
Incident date: Nov 16, 2021
Transmission seems to lose power while driving, the car will barely pull itself but the rpms increase if I accelerate. This has happened several times while driving and occasionally there are dash lights lighting and speedometer/gas gauge doesn’t work but that doesn’t happen every time. When it ... Read more
UNKNOWN OR OTHER
Oct 4, 2024
Incident date: Aug 4, 2024
One day the car didn’t want to speed up and we almost had a car wreck
ELECTRICAL SYSTEM
Sep 22, 2024
Incident date: Apr 3, 2024
Randomly and more often occurring, I turn on my vehicle and it tells me "service shifter" and all of the lights on the shifter turn red. I can restart the vehicle and it may or may not come back. This happened to me when I first bought the vehicle and they told me that they could not get the message... Read more
UNKNOWN OR OTHER
Sep 22, 2024
Incident date: Apr 3, 2024
Toyota has not provided an update to its customers on when remedy will be fixed. It still reports that remedy will be available mid 2024. Whenever I call Toyota they have no answers. I have made numerous complaints with no real update. This is severely affecting my business as my car cannot be rente... Read more
ELECTRICAL SYSTEM
Sep 22, 2024
Incident date: Apr 3, 2024
While driving the dashboard screen goes blank including the radio. If using adaptive cruise control it also shuts off. After five or six minutes the cadillac symbol will appear on the radio screen and the dashboard screen will begin to sign back on. You must reset the cruise control. Everything on t... Read more
FUEL/PROPULSION SYSTEM
May 28, 2024
Incident date: Mar 30, 2024
Jeep Cherokee 2018 limited AC turns off throughout the drive. It makes the SUV vibrate to the point I can’t see out the review mirror. Had AC serviced and checked. Issue persisted shortly after.
VISIBILITY
Feb 13, 2023
Incident date: Jan 2, 2023
The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle started smoking behind the glove box. The contact related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall was not yet... Read more
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Dec 15, 2022
Incident date: Dec 4, 2022
The contact owns a 2015 Cadillac CTS. The contact stated that while driving approximately 40 MPH and attempting to stop, the braking system malfunctioned, and the brake pedal became very difficult to depress. The failure almost caused the contact to lose control of the vehicle and crash. The vehicle... Read more
POWER TRAIN
Oct 17, 2022
Incident date: Oct 7, 2022
Was simply driving my normally and out of no where there was a loud pop and driving the car all I heard was a loud grinding noise as I stepped on the gas, and the car would not shift into reverse. No lights or warnings had ever popped up into the dash. Also very strong burning and metal smell came f... Read more
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Aug 10, 2022
Incident date: Jul 31, 2022
The CUE system is variably unresponsive/frozen. Cannot turn on heat, cannot turn on navigation. Situation is distracting as driving and trying to touch the screen to turn on heat in winter, or to receive navigation information when highway shut down and detour was not yet posted. Nearly caused an a... Read more
UNKNOWN OR OTHER
Jul 26, 2022
Incident date: May 12, 2022
What component or system failed or malfunctioned, and is it available for inspection upon request? Brakes , emergency brake , engine overheating , How was your safety or the safety of others put at risk? Car shut off in the highway while i was with my kids Has the problem been reproduced or con... Read more
SERVICE BRAKES
Jul 26, 2022
Incident date: May 12, 2022
What component or system failed or malfunctioned, and is it available for inspection upon request? Brakes , emergency brake , engine overheating , How was your safety or the safety of others put at risk? Car shut off in the highway while i was with my kids Has the problem been reproduced or con... Read more
ENGINE
Jul 26, 2022
Incident date: May 12, 2022
What component or system failed or malfunctioned, and is it available for inspection upon request? Brakes , emergency brake , engine overheating , How was your safety or the safety of others put at risk? Car shut off in the highway while i was with my kids Has the problem been reproduced or con... Read more
POWER TRAIN
Jul 13, 2022
Incident date: Jul 2, 2022
The vacuum pump failed and caused catastrophic engine failure. The vacuum pump was constructed with substandard design and the composition of the parts within the vacuum pumps internal components. The vacuum pump is an integral part of the emissions system, the braking system and the engine. This is... Read more
SERVICE BRAKES
Jul 13, 2022
Incident date: Jul 2, 2022
The vacuum pump failed and caused catastrophic engine failure. The vacuum pump was constructed with substandard design and the composition of the parts within the vacuum pumps internal components. The vacuum pump is an integral part of the emissions system, the braking system and the engine. This is... Read more
ENGINE
Jul 13, 2022
Incident date: Jul 2, 2022
The vacuum pump failed and caused catastrophic engine failure. The vacuum pump was constructed with substandard design and the composition of the parts within the vacuum pumps internal components. The vacuum pump is an integral part of the emissions system, the braking system and the engine. This is... Read more
POWER TRAIN
Jun 22, 2022
Incident date: May 24, 2022
The recall that was done on the 2014-2015 CTS-V should have been a recall on ALL models of CTS because all of the models in the timeframe received the dsame flawed rear differential. My 2015 CTS Luxury has only 80k miles on it and the differential has chunks of metal in its oil. It is the exactaame ... Read more
POWER TRAIN
Jun 1, 2022
Incident date: May 24, 2022
2015 Cadillac CTS Luxury, 81k miles, rear differential has metal chunks in its fluid and makes load roaring sound. Dealership mecahnics said that the differential dailing that early is a known issue, and if it had progressed rhe differential would have seized up and the rear tires would have locked ... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
May 20, 2022
Incident date: May 20, 2022
2015 CADILLAC CTS. CONSUMER STATED THAT THE EXHAUST WAS DAMAGED WHILE HAVING A SAFETY RECALL N192279370 REPAIRED.
TIRES:TREAD/BELT
Mar 8, 2022
Incident date: Dec 31, 2021
I purchased a Cadillac CTS 3.6, Performance Model, in late 2015 with Pirelli 245/40 R18 Pzero Run Flats as OEM tires. I replaced those tires with the exact same Pzero tires in February, 2019, after 35,250 miles on the OEM tires. I never had a problem with the OEM tires, and expected a similar dr... Read more
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Feb 22, 2022
Incident date: Aug 15, 2021
The contact owns a 2015 Cadillac CTS. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the rear end of the vehicle without warning. The contact had taken the vehicle to a dealer where they diagnosed the failure as a leak in the rear differential. Th... Read more
EXTERIOR LIGHTING
Jan 20, 2022
Incident date: Jul 1, 2021
Brake light system failed and had to be replaced. Infotainment screen failure.
UNKNOWN OR OTHER
Jan 20, 2022
Incident date: Jul 1, 2021
Brake light system failed and had to be replaced. Infotainment screen failure.
UNKNOWN OR OTHER
Dec 21, 2021
Incident date: Oct 12, 2021
The rear differential went out while I was driving.
UNKNOWN OR OTHER
Dec 20, 2021
Incident date: Nov 11, 2021
In about mid November 2021 a grinding noise became noticeable from the rear of my car and quickly became louder. From experience, I thought it was probably bearing failure. The car was parked at that time and has not been driven since. Today is 12/20/21, so the car has been out of service for one a... Read more
POWER TRAIN
Sep 1, 2021
Incident date: Jun 1, 2021
The rear differential started making a loud whining noise around 53,000 miles. It then turned into a grinding noise. I had it checked by a mechanic and he confirmed it was rear differential that needed replacing. He recommended not driving the vehicle since the differential could completely fail and... Read more
POWER TRAIN
May 12, 2021
Incident date: May 10, 2021
THERE WAS A VERY LOUD NOISE COMING FROM THE BACK OF MY VEHICLE WHILE DRIVING. MECHANIC SHOWED ME THE REAR DIFFERENTIAL FLUID HAS METAL SHAVINGS IN IT AND HE SAID THE CAR WAS DANGEROUS TO DRIVE. DEALERSHIP TOLD ME TO CALL GENERAL MOTORS AT (800) 222-1020 AND THEY TOLD ME TO TAKE IT TO THE DEALERSHIP ... Read more
UNKNOWN OR OTHER
May 12, 2021
Incident date: Mar 15, 2020
THE CUE SYSTEM IS CRACKING AND NON RESPONSIVE TO ANY TOUCH INPUT. I HAVE FOLLOWED THE INSTRUCTIONS FOR RESETTING THE SYSTEM BUT THIS DOES NOT CORRECT THE LACK OF RESPONSE NOR THE SCREEN CRACKING.. I CANNOT CONTROL THE NAVIGATION SYSTEM, RADIO, SPECIFIC CLIMATE SETTINGS, LANGUAGE OF THE INSTRUMENTA... Read more
POWER TRAIN
Nov 1, 2020
Incident date: Oct 31, 2020
I WAS ALMOST INVOLVED IN AN ACCIDENT ON THE HIGHWAY LAST NIGHT, EITHER THE TRANSMISSION OR THE REAL AXLES BROKE AS I WAS DRIVING 70 MPH. NEVER INFORMED OF ANY RECALL AND I WANT ANSWERS, AS IT COULD HAVE BEEN A HORRIBLE ACCIDENT. THE CAR WAS TOWED TO MY HOME LAST NIGHT. THIS OCCURRED IN BATTLE CREEK... Read more
SERVICE BRAKES
Jul 28, 2020
Incident date: Mar 4, 2020
TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE DIFFERENTIAL EXPERIENCED A GRINDING AND RUBBING SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED CAPITAL CADILLAC (2210 COBB PKWY SE, SMYRNA, GA 30080, (770) 884-7397) AND INFORMED THE DEALER OF THE FAILURE.... Read more
ELECTRICAL SYSTEM
Jul 7, 2020
Incident date: Apr 16, 2020
THE CUE INFOTAINMENT SYSTEM WAS JUMP AND MOVE AROUND AND WILL NOT RESPOND WHEN TOUCHED. THE SCREEN IS CRACKED. IT WAS REPAIRED ONCE WHILE UNDER WARRANTY. IT IS NOW DOING IT AGAIN NOW THAT IT IS NO LONGER UNDER WARRANTY. IT IS UNSAFE AND VERY DISTRACTING WHILE DRIVING BECAUSE OF ALL THE MOVEMENTS OF ... Read more
POWER TRAIN
Jun 25, 2020
Incident date: Jan 30, 2020
THIS VEHICLE IS THE SUBJECT OF A SAFETY RECALL ISSUED IN JAN. THE DEALER ORDERED REPAIR PARTS ON MAY 11. NO ANSWER FROM CADILLAC CUSTOMER SERVICE TO INQUIRE ABOUT PARTS AVAILABILITY. WHAT IS CONSIDERED "REASONABLE TIME" WHEN ADDRESSING A SAFETY RECALL? *TR
POWER TRAIN
May 27, 2020
Incident date: May 7, 2020
TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V038000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE ... Read more
ENGINE
Apr 24, 2020
Incident date: Apr 18, 2020
ENGINE SOUNDS LIKE A TRUCK, WHILE DRIVING. JUST PURCHASED THE VEHICLE. 30,000 MILES ON ODOMETER.
SUSPENSION
Apr 24, 2020
Incident date: Apr 18, 2020
ENGINE SOUNDS LIKE A TRUCK, WHILE DRIVING. JUST PURCHASED THE VEHICLE. 30,000 MILES ON ODOMETER.
POWER TRAIN
Apr 24, 2020
Incident date: Apr 18, 2020
ENGINE SOUNDS LIKE A TRUCK, WHILE DRIVING. JUST PURCHASED THE VEHICLE. 30,000 MILES ON ODOMETER.
SUSPENSION
Jan 27, 2020
Incident date: Nov 15, 2019
TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT DISCOVERED A RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 20V038000 (SUSPENSION). THE CONTACT STATED THAT PRIOR TO KNOWING ABOUT THE RECALL, THE SERVICE REAR AXLE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED CADILLAC OF BELL... Read more
UNKNOWN OR OTHER
Nov 20, 2019
Incident date: Nov 20, 2019
CUE SCREEN BEGINS SHAKING AND TOUCH SCREEN DOES NOT WORK. THIS SCREEN CONTROLS HEATING, AIR CONDITIONING, RADIO, NAVIGATION, PHONE, SETTINGS. I HAD IT REPLACED AT 26,053 MILES WHILE STILL UNDER WARRANTY, AND AT 63,000 MILES, OUT OF WARRANTY, IT IS DOING THE SAME THING.
ELECTRICAL SYSTEM
Nov 13, 2019
Incident date: Oct 8, 2019
FLORIDA RESIDENT, BUT A SPEND SUMMER IN WYOMING. I LEAVE MY 2 CARS IN MY FLORIDA GARAGE FOR THE SUMMER. GARAGE IS NOT A/C SO IT GETS HOT. THIS YEAR WHEN I RETURNED, I NOTICED MY CADILLAC CUE SYSTEM WAS NOT RESPONDING WHEN I TOUCHED THE SCREEN. THE CUE SYSTEM CONTROLS ALMOST ALL FUNCTIONS OF THE ... Read more
POWER TRAIN
Sep 25, 2019
Incident date: Aug 5, 2019
ON AUGUST 5, 2019, I WAS TRAVELLING DOWN A TWO LANE ROAD @ 35-40 MPH AND WITH A LOUD CLUNK FROM THE REAR OF THE CAR, THE REAR WHEELS LOCKED UP. I WENT INTO A SKID AND THE FRONT OF THE CAR SWERVED BACK AND FORTH ACROSS BOTH LANES. I WAS ABLE TO KEEP THE CAR UNDER ON THE ROAD AS I APPLIED THE BRAKES ... Read more
POWER TRAIN
Aug 25, 2019
Incident date: Aug 23, 2019
WHEN IDLING OR WHEN YOU COLD START THE CAR IT TENDS TO HAVE A SLIGHT SHAKE/TREMBLE FEEL ALL THROUGHOUT THE CAR EVEN PASSENGERS FELT IT ALSO WHEN ACCELERATING SLOWLY AND YOU HIT 15 MPH CAR TENDS TO SHIFT HARD INTO 2ND GEAR
SERVICE BRAKES
Aug 14, 2019
Incident date: Aug 13, 2019
WHEN IM GOING FORWARD OR REVERSING THE CAR AUTOMATICALLY SLAMS ON PARK BRAKE
WHEELS
Aug 14, 2019
Incident date: Aug 13, 2019
WHEN IM GOING FORWARD OR REVERSING THE CAR AUTOMATICALLY SLAMS ON PARK BRAKE
SUSPENSION
Aug 14, 2019
Incident date: Aug 13, 2019
WHEN IM GOING FORWARD OR REVERSING THE CAR AUTOMATICALLY SLAMS ON PARK BRAKE
VEHICLE SPEED CONTROL
Oct 11, 2018
Incident date: Sep 26, 2018
I HAD ADAPTIVE CRUISE ON, WAS AT A STOP LIGHT, SO ADAPTIVE STOPPED, THE TRUCK IN FRONT OF ME MOVED BECAUSE THE LIGHT TURNED GREEN, SO TO ENGAGE THE CRUISE I GENTLY GAVE IT GAS AND I FELT THE CRUISE KICK SO I MOVED MY FOOT AND THEN THE CAR LUNGED INTO THE TRAILER HITCH OF THE TRUCK IN FRONT OF ME. I ... Read more
Crash
Showing 50 of 65 complaints.
NHTSA Safety Ratings, 2015 CADILLAC CTS
2015 Cadillac CTS 4 DR RWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 5 / 5 ★★★★★ |
| Rollover Risk | 10.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2015 CADILLAC CTS
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 6.2L 8-cyl, Manual 6-spd (Rear-Wheel Drive) | 14.0 | 19.0 | 16.0 | Premium | $4,800 |
| 6.2L 8-cyl, Automatic (S6) (Rear-Wheel Drive) | 12.0 | 18.0 | 14.0 | Premium | $5,500 |
CO2 Emissions: 561.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2015 CADILLAC CTS
2,368 manufacturer communications from 1374 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 319 |
| 110000 ELECTRICAL SYSTEM | 227 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 217 |
| 060000 ENGINE AND ENGINE COOLING | 157 |
| 060000 ENGINE (PWS) | 138 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 110 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 89 |
| 353000 EQUIPMENT:ELECTRICAL | 85 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
PIP5898B
Mar 13, 2024
106000 POWER TRAIN:AXLE ASSEMBLY
This Preliminary information communicates a potential root cause for a rear axle seal leak.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
PIC6541
Mar 12, 2024
353000 EQUIPMENT:ELECTRICAL
This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT5551N
Feb 21, 2024
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
23-NA-224
Dec 18, 2023
100000 POWER TRAIN
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIC6123G
Dec 5, 2023
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
PIC6123G
Dec 5, 2023
270000 LANE DEPARTURE
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunligh
17-NA-087
Nov 17, 2023
010000 STEERING
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087
Nov 17, 2023
020000 SUSPENSION
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087
Nov 17, 2023
200000 WHEELS
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
PIT5551M
Nov 9, 2023
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
17-NA-040
Nov 9, 2023
030000 SERVICE BRAKES, HYDRAULIC
This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP4964E
Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
17-NA-239
Oct 12, 2023
030000 SERVICE BRAKES, HYDRAULIC
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-154
Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
17-NA-040
Sep 18, 2023
030000 BRAKES (PWS)
This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-154
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP4112T
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
PIP4112T
Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
PIT5551L
Aug 29, 2023
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5621D
Aug 24, 2023
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-065
Aug 14, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Aug 14, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
Showing 100 of 2,368 bulletins.
NHTSA Safety Investigations, CADILLAC CTS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EQ11001
Opened: Feb 7, 2011 , Closed: Jul 19, 2011
IEE Passenger Sensing System Mats
On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may ... Read more
EA07017
Opened: Dec 7, 2007 , Closed: Jul 16, 2008
REAR DRIVETRAIN COMPONENT FAILURE
IN JULY OF 2007 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE07-037 TO INVESTIGATE ALLEGATIONS THAT THE REAR DIFFERENTIAL MAY FAIL CAUSING A LOSS OF MOTIVE POWER, AND IN SOME INSTANCES A LOSS OF CONTROL, IN MODEL YEAR (MY) 2004 THROUGH 2006 CADILLAC CTS, CTS-V, AND STS VEHICLES.AS A RESULT OF ... Read more
PE07037
Opened: Jul 17, 2007 , Closed: Dec 27, 2007
FAILURE OF THE REAR DIFFERENTIAL
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, ... Read more
CADILLAC CTS - All Years Overview
Complete safety history for the CADILLAC CTS across all model years (2003, 2018).
61
Total Recalls
3,101
Total Complaints
3
Investigations
309
Reported Crashes
59
Reported Fires
14
Reported Deaths
CADILLAC CTS - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.