Complaint Statistics
8 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|
| SUSPENSION:FRONT:HUB | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| AIR BAGS | 1 |
| STEERING | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
Incident date: Apr 21, 2014
SEVERAL TIMES MY CAR HAS SUDDENLY SHUT OFF WHILE DRIVING ON ROADS AND EVEN THE FREEWAY. THE STEERING WHEEL LOCKS UP AND YOU CANNOT OPERATE THE VEHICLE. THE LAST TIME THIS HAPPENED, IT CAUSED ME TO DRIFT ACROSS TWO LANES AND ONTO THE SHOULDER OF THE ROAD. THERE WERE OTHER CARS AROUND THAT HAD TO A
... VOID ME. I WAS DRIVING WITH MY TWO SMALL CHILDREN IN CAR SEATS IN THE BACK. WE WERE TERRIFIED! WE ARE AFRAID TO GET INTO THAT CAR. IT'S A DEATH TRAP. I DON'T HAVE A LOT OF MONEY. THE CAR IS ONLY VALUED AT $3,000, BUT THE REPAIRS ARE ESTIMATED AT $1000. THE DEALERSHIP SAID IT WAS PROBABLY THE IGNITION SWITCH THAT NEEDS TO BE REPLACED. THERE IS A GM RECALL RIGHT NOW FOR THAT SAME PROBLEM, BUT THEY HAVE NOT YET INCLUDED THE BUICK REGALS. THE DEALERSHIP SAID THEY WERE AWARE OF THE DEFECTS, BUT COULD NOT COVER THE COST OF REPAIRING IT, BECAUSE MY CAR WASN'T LISTED ON THAT RECALL YET.Read more
Incident date: Apr 21, 2014
SEVERAL TIMES MY CAR HAS SUDDENLY SHUT OFF WHILE DRIVING ON ROADS AND EVEN THE FREEWAY. THE STEERING WHEEL LOCKS UP AND YOU CANNOT OPERATE THE VEHICLE. THE LAST TIME THIS HAPPENED, IT CAUSED ME TO DRIFT ACROSS TWO LANES AND ONTO THE SHOULDER OF THE ROAD. THERE WERE OTHER CARS AROUND THAT HAD TO A
... VOID ME. I WAS DRIVING WITH MY TWO SMALL CHILDREN IN CAR SEATS IN THE BACK. WE WERE TERRIFIED! WE ARE AFRAID TO GET INTO THAT CAR. IT'S A DEATH TRAP. I DON'T HAVE A LOT OF MONEY. THE CAR IS ONLY VALUED AT $3,000, BUT THE REPAIRS ARE ESTIMATED AT $1000. THE DEALERSHIP SAID IT WAS PROBABLY THE IGNITION SWITCH THAT NEEDS TO BE REPLACED. THERE IS A GM RECALL RIGHT NOW FOR THAT SAME PROBLEM, BUT THEY HAVE NOT YET INCLUDED THE BUICK REGALS. THE DEALERSHIP SAID THEY WERE AWARE OF THE DEFECTS, BUT COULD NOT COVER THE COST OF REPAIRING IT, BECAUSE MY CAR WASN'T LISTED ON THAT RECALL YET.Read more
Incident date: Apr 21, 2014
SEVERAL TIMES MY CAR HAS SUDDENLY SHUT OFF WHILE DRIVING ON ROADS AND EVEN THE FREEWAY. THE STEERING WHEEL LOCKS UP AND YOU CANNOT OPERATE THE VEHICLE. THE LAST TIME THIS HAPPENED, IT CAUSED ME TO DRIFT ACROSS TWO LANES AND ONTO THE SHOULDER OF THE ROAD. THERE WERE OTHER CARS AROUND THAT HAD TO A
... VOID ME. I WAS DRIVING WITH MY TWO SMALL CHILDREN IN CAR SEATS IN THE BACK. WE WERE TERRIFIED! WE ARE AFRAID TO GET INTO THAT CAR. IT'S A DEATH TRAP. I DON'T HAVE A LOT OF MONEY. THE CAR IS ONLY VALUED AT $3,000, BUT THE REPAIRS ARE ESTIMATED AT $1000. THE DEALERSHIP SAID IT WAS PROBABLY THE IGNITION SWITCH THAT NEEDS TO BE REPLACED. THERE IS A GM RECALL RIGHT NOW FOR THAT SAME PROBLEM, BUT THEY HAVE NOT YET INCLUDED THE BUICK REGALS. THE DEALERSHIP SAID THEY WERE AWARE OF THE DEFECTS, BUT COULD NOT COVER THE COST OF REPAIRING IT, BECAUSE MY CAR WASN'T LISTED ON THAT RECALL YET.Read more
Incident date: Dec 6, 2007
I SLID IN A SNOW STORM, HITTING A TRUCK AND CRASHED IN THE FRONT OF MY 2005 BUICK, LACROSSE. I WAS DRIVING SLOWLY DUE TO THE WEATHER BUT GAINED SPEED AS I CAME DOWN THE HILL. THE FRONT OF MY CAR WAS SEVERELY DAMAGED. NONE OF MY AIR BAGS DEPLOYED. THE FIRST EMERGENCY MAN ON THE SCENE SAID SOMETH
... ING WAS WRONG WITH THE AIR BAGS THAT THEY HAD NOT GONE OFF WITH THE TYPE OF CRASH AND CUT THE POWER CABLES SO THEY COULD NOT GO OFF AFTER THE CRASH. THE POLICE OFFICER TOLD ME THAT SOMETHING WAS WRONG THAT THE BAGS DID NOT GO OFF WITH TYPE OF CRASH I HAD AND I SHOULD HAVE THE BAGS INVESTIGATED. LUCKILY, I DID NOT BREAK ANY BONES BUT HAD MANY SERIOUS CONTUSIONS, CUTS, BRUISES, SCRAPES, WHIP LASH, CRACKED BREAST BONE, ETC. MY CAR WAS TAKEN TO THE DEALER I PURCHASED IT FROM. I WAS TOLD THAT: "OH, THE CAR WASN'T HIT HARD ENOUGH," (REMEMBER THE FRONT IS SMASHED) "IT DIDN'T HIT THE BUMPER LOW ENOUGH;" "THIS HAPPENS ALL THE TIME THAT THEY DON'T GO OFF;" "HMMM, THAT'S INTERESTING." I TOLD THEM THAT I FELT THAT THEY WERE USING FALSE ADVERTISING WHEN I BOUGHT THE CAR WITH ALL THE SAFETY INFORMATION OF THE AIR BAGS IF THIS "HAPPENED ALL THE TIME." NO RESPONSE FROM THEM. THAT HAPPENED DECEMBER 6, 2007. TODAY IS DECEMBER 29TH AND I STILL DO NOT HAVE A REPORT FOR MY INSURANCE FROM THE DEALERSHIP ALTHOUGH WHEN THEY FIRST SAW THE CAR THEY TOLD ME IT WOULD BE TOTALED BECAUSE THE BLOCK WAS LEAKING FLUID. MY CAR RENTAL WILL RUN OUT THURSDAY. I CAN NOT PURCHASE A NEW CAR UNTIL I GET THINGS SETTLED WITH MY INSURANCE. NEW CAR INCENTIVES, WHICH I THOUGHT I WOULD BE ABLE TO USE TO HELP ME OUT, WILL RUN OUT JANUARY 2ND AND I WILL HAVE MISSED THAT DUE TO THE DEALERSHIP NOT GETTING A REPORT IN TO THE INSURANCE. *TRRead more
Crash
1 injured
Incident date: Sep 7, 2007
1. I HAVE A 2005 BUICK RENDEZVOUS WITH ONLY 48,000 MILES ON IT. ONE MONTH AGO THE SERVICE TRACTION SYSTEM LIGHT/ABS/TRACKING OFF LIGHTS KEPT COMING ON. I JUST BOUGHT BRAND NEW TIRES IN MAY 2007 AND APPROX ONE MONTH LATER I HEARD A BAD ROARING NOISE COMING FROM WHAT I THOUGHT WAS THE TIRES. I THOU
... GHT IT WAS BECAUSE THEY WERE BRAND NEW AND WOULD PROBABLY BE SOMEWHAT NOISY. THEN THE LIGHTS STARTED COMING ON. THE BRAKES GRIND ALSO SOME OF THE TIME AND IT SEEMS TO FEEL LIKE A CAR SLIPPING ON GRAVEL. I TOOK THE SUV TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY TOLD ME THAT THE LEFT FRONT ABS JUMPER HARNESS IS DEFECTIVE AND NEEDS REPLACED AND ALSO THE HUB BEARINGS BOTH NEED REPLACED TO THE TUNE OF $1030.00. MY WARRANTY RAN OUT JUST THIS YEAR AND THERE IS NOT AN EXTENDED WARRANTY, BUT NOT EVEN SURE IF THIS TYPE OF THING WOULD HAVE BEEN COVERED. I HAVE NEVER HEARD OF SUCH A THING GOING WRONG WITH A CAR. I HAVEN'T HAD THIS VEHICLE VERY LONG, NOR HAVE A EVER ABUSED IT OR HAULED ANYTHING WITH IT. I TAKE VERY GOOD CARE OF IT. I READ ON A WEBSITE THAT EVERYONE WHO HAS A BUICK RENDEZVOUS REGRETS PURCHASING THIS LEMON OF A CAR AND HAVE ALL THE SAME PROBLEMS THAT I AM HAVING. GM WAS CALLED AND THEY WILL NOT HELP ME WITH THIS, EVEN THOUGH THIS IS A NATIONWIDE PROBLEM WITH THE CAR. SOMETHING NEEDS TO BE DONE AND EVERYONE NEEDS TO BE REIMBURSED FOR THE MOUNTAINOUS PROBLEMS THEY HAVE HAD. *TRRead more
Incident date: Sep 7, 2007
1. I HAVE A 2005 BUICK RENDEZVOUS WITH ONLY 48,000 MILES ON IT. ONE MONTH AGO THE SERVICE TRACTION SYSTEM LIGHT/ABS/TRACKING OFF LIGHTS KEPT COMING ON. I JUST BOUGHT BRAND NEW TIRES IN MAY 2007 AND APPROX ONE MONTH LATER I HEARD A BAD ROARING NOISE COMING FROM WHAT I THOUGHT WAS THE TIRES. I THOU
... GHT IT WAS BECAUSE THEY WERE BRAND NEW AND WOULD PROBABLY BE SOMEWHAT NOISY. THEN THE LIGHTS STARTED COMING ON. THE BRAKES GRIND ALSO SOME OF THE TIME AND IT SEEMS TO FEEL LIKE A CAR SLIPPING ON GRAVEL. I TOOK THE SUV TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY TOLD ME THAT THE LEFT FRONT ABS JUMPER HARNESS IS DEFECTIVE AND NEEDS REPLACED AND ALSO THE HUB BEARINGS BOTH NEED REPLACED TO THE TUNE OF $1030.00. MY WARRANTY RAN OUT JUST THIS YEAR AND THERE IS NOT AN EXTENDED WARRANTY, BUT NOT EVEN SURE IF THIS TYPE OF THING WOULD HAVE BEEN COVERED. I HAVE NEVER HEARD OF SUCH A THING GOING WRONG WITH A CAR. I HAVEN'T HAD THIS VEHICLE VERY LONG, NOR HAVE A EVER ABUSED IT OR HAULED ANYTHING WITH IT. I TAKE VERY GOOD CARE OF IT. I READ ON A WEBSITE THAT EVERYONE WHO HAS A BUICK RENDEZVOUS REGRETS PURCHASING THIS LEMON OF A CAR AND HAVE ALL THE SAME PROBLEMS THAT I AM HAVING. GM WAS CALLED AND THEY WILL NOT HELP ME WITH THIS, EVEN THOUGH THIS IS A NATIONWIDE PROBLEM WITH THE CAR. SOMETHING NEEDS TO BE DONE AND EVERYONE NEEDS TO BE REIMBURSED FOR THE MOUNTAINOUS PROBLEMS THEY HAVE HAD. *TRRead more
Incident date: Sep 7, 2007
1. I HAVE A 2005 BUICK RENDEZVOUS WITH ONLY 48,000 MILES ON IT. ONE MONTH AGO THE SERVICE TRACTION SYSTEM LIGHT/ABS/TRACKING OFF LIGHTS KEPT COMING ON. I JUST BOUGHT BRAND NEW TIRES IN MAY 2007 AND APPROX ONE MONTH LATER I HEARD A BAD ROARING NOISE COMING FROM WHAT I THOUGHT WAS THE TIRES. I THOU
... GHT IT WAS BECAUSE THEY WERE BRAND NEW AND WOULD PROBABLY BE SOMEWHAT NOISY. THEN THE LIGHTS STARTED COMING ON. THE BRAKES GRIND ALSO SOME OF THE TIME AND IT SEEMS TO FEEL LIKE A CAR SLIPPING ON GRAVEL. I TOOK THE SUV TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY TOLD ME THAT THE LEFT FRONT ABS JUMPER HARNESS IS DEFECTIVE AND NEEDS REPLACED AND ALSO THE HUB BEARINGS BOTH NEED REPLACED TO THE TUNE OF $1030.00. MY WARRANTY RAN OUT JUST THIS YEAR AND THERE IS NOT AN EXTENDED WARRANTY, BUT NOT EVEN SURE IF THIS TYPE OF THING WOULD HAVE BEEN COVERED. I HAVE NEVER HEARD OF SUCH A THING GOING WRONG WITH A CAR. I HAVEN'T HAD THIS VEHICLE VERY LONG, NOR HAVE A EVER ABUSED IT OR HAULED ANYTHING WITH IT. I TAKE VERY GOOD CARE OF IT. I READ ON A WEBSITE THAT EVERYONE WHO HAS A BUICK RENDEZVOUS REGRETS PURCHASING THIS LEMON OF A CAR AND HAVE ALL THE SAME PROBLEMS THAT I AM HAVING. GM WAS CALLED AND THEY WILL NOT HELP ME WITH THIS, EVEN THOUGH THIS IS A NATIONWIDE PROBLEM WITH THE CAR. SOMETHING NEEDS TO BE DONE AND EVERYONE NEEDS TO BE REIMBURSED FOR THE MOUNTAINOUS PROBLEMS THEY HAVE HAD. *TRRead more
Incident date: Jul 7, 2006
2005 BUICK RENDEZVOUS HUB BEARINGS MALFUNCTION AT 38,900 MILES . *NM
NHTSA Safety Investigations — BUICK REGAL
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
AQ — Closed
— Model Year: 2013
Sands Chevrolet/Hybrid System Fire/Stall
NHTSA opened AQ14-001 to determine whether Sands Chevrolet of Surprise, Arizona complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer n
... otify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?? 30112(a), 30120(i)).NHTSA issued an information request (IR) letter to Sands Chevrolet on May 5, 2014.Sands Chevrolet responded to this request on May 22, 2014.To ensure NHTSA?s information request encompassed all possible reference codes for General Motors recall 13V-173, NHTSA issued another IR letter to Sands Chevrolet on June 8, 2015.Again, a response letter was received on June 9, 2015.NHTSA?s investigation indicated that Sands Chevrolet did sell and deliver recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Sands Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated March 24, 2016, Sands Chevrolet represented that it improved its processes to verify that it checks every vehicle for recalls prior to delivery to the purchaser and that it has not sold and delivered any unremedied new motor vehicles since June 9, 2015.Sands Chevrolet also represented that it now also checks for open recalls on every customer vehicle brought in for service, and that it checks for open recalls on every used trade-in vehicle, regardless of make or model, and takes steps to have all used trade-in vehicles repaired prior to retail sale. Sands Chevrolet admitted to violating the law and must pay civil penalties in the amount of $40,000.This Audit Query is closed.Read more
EA — Closed
— Model Year: 1989
ENGINE CRADLE SEPARATION
THE ENGINE CRADLE FRONT BOLTS AND/OR RETAINERS MAY FAIL, ALLOWING THE FRONT OF THE ENGINE CRADLE TO FALL, POSSIBLY SEPARATING THE STEERING INTERMEDIATE SHAFT FROM THE STEERING GEAR, WITH COMPLETE LOSS OF STEERING CONTROL
EA — Closed
— Model Year: 1995
INADVERTENT AIR BAG DEPLOYMENT
There is no summary currently available
RQ — Open
— Model Year: 1989
ENGINE CRADLE SEPARATION
ON APRIL 1, 1997, GENERAL MOTORS CORPORATION FILED A DEFECT INFORMATION REPORT TO RECALL THE SUBJECT VEHICLES, REGISTERED IN 14 HIGH CORROSION STATES, TO REPLACE THE REAR ENGINE CRADLE BOLTS AND RETAINERS.THE REAR ENGINE CRADLE BOLTS WOULD EITHER FRACTURER OR PULL THROUGH THE RETIANERS DUE TO CORROS
... ION.AS OF SEPTEMBER 1998, THE SIXTH QUARTER, 59.3% OF THE SUBJECT VEHICLES HAD BEEN REPAIRED.IN ADDITION TO THE COMPLAINTS OF FRONT ENGINE CRADLE BOLT FAILURES IN THE ABOVE FAILURE REPORT SUMMARY, ODI HAS RECEIVED SIX REPORTS OF POSSIBLE FRONT ENGINE CRADLE BOLT FAILURES, INCLUDING TWO CRASHES.AN RQ IS WARRANTED TO DETERMINE THE EXTENT OF FAILURES OF THE FRONT ENGINE CRADLE BOLTS AND RETAINERS ON THE SUBJECT VEHICLES.Read more
EA — Closed
— Model Year: 1993
FUEL LEAKS
There is no summary currently available
PE — Closed
— Model Year: 1991
FUEL LINE SEPARATION
There is no summary currently available
PE — Closed
— Model Year: 1988
STEERING WHEEL SEPARATION
There is no summary currently available
PE — Closed
— Model Year: 1986
CRUISE CONTROL FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1986
JAMMED STEERING MECHANISM
SUMMARY: THE OIL FILL TUBE MAY BECOME LOOSE, CAUSING IT TO FALL ANDPOSSIBLY BECOME LODGED NEAR THE STEERING GEAR.THIS MAY CAUSE THESTEERING MECHANISM TO BECOME JAMMED, RESULTING IN A LOSS OF VEHICLECONTROL.===
DP — Closed
— Model Year: 1982
82 BUICK SEAT DISLODGEMENT
82 BUICK SEAT DISLODGEMENT
DP — Closed
— Model Year: 1978
V-6 STALLING DUE TO FUEL FILTER
V-6 STALLING DUE TO FUEL FILTER