FUEL SYSTEM, GASOLINE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehi
... cles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.Read more
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-80
... 0-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.Read more
261,257 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or depl
... oy improperly.Read more
Consequence
An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
Remedy
Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.
1,216 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of
... silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."Read more
Consequence
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
679,027 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Consequence
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
56,173 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, the
... se vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."Read more
Consequence
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.
33,168 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
UNKNOWN OR OTHER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma
... y cause the affected vehicles to not comply with all of the applicable regulatory requirements.Read more
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
252 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence
As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this rec
... all are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.Read more
110,042 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5,
... 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.Read more
Consequence
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy
Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.
55 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence
If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy
Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
91,867 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
Complaint Statistics
115 total complaints
3 crashes 1 fires 2 injuries
Top Reported Components
| Component | Complaints |
| FUEL/PROPULSION SYSTEM | 22 |
| ENGINE | 15 |
| UNKNOWN OR OTHER | 14 |
| ELECTRICAL SYSTEM | 9 |
| POWER TRAIN | 8 |
| AIR BAGS | 6 |
| SERVICE BRAKES | 5 |
| STEERING | 5 |
| STRUCTURE:BODY | 5 |
| VEHICLE SPEED CONTROL | 4 |
Incident date: Apr 27, 2026
I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving. Warning Lights for all these features stayed on, an
... d I completely lost regenerative braking and power braking. I'm not sure if I lost anything else because I immediately pulled over, having to stand on the brakes to slowly stop. Once at a stop, I put it in park and warnings about parking brake faults continued to go off. I turned off the car, and warning about a parking brake fault continued to go off. I waited a few seconds and then opened the door to force the normal system shutdown. I pressed the brake and hit the start button again, but it didn't seem to recognize that I had pressed the brake and started in accessory (ACC) mode. After a few more second, I pressed the brake again and hit the start button (while still in ACC Mode), and the vehicle moved to full running mode without all of the warnings. This situation could have easily resulted in a full crash if I were driving at a faster speed and/or if I required immediate stopping.Read more
Incident date: Sep 19, 2025
I was driving with my three children in the car (including a newborn) on Monday, September 15th and was in the drive thru at the bank when my Jeep just froze. I luckily had placed it in park but it would neither turn on nor turn off - it was locked and I couldn't do anything to it. Right before it d
... ied it said "service hybrid system" and while it was in the weird not on but not off state, the battery icon was illuminated - even though the car was on. I called Stellantis for a tow because I was stuck - however they told me if they couldn't get it into neutral they couldn't tow it. After about 45 minutes the Jeep finally allowed me to turn it off and turn it back on, but I was terrified driving it home. My husband took it to Findlay Jeep in Post Falls on Wednesday, September 17th to see what the error code was and they said something about a cooling system error for the hybrid electrical system. We are taking it to Dishman Dodge on Monday September 22nd because that is the dealership we purchased from and they didn't have a technician who knew how to work on the hybrid system until then. I am also concerned about the current active recall for the propulsion system that has no current fix. I use this vehicle to carry my children around and now there are multiple safety concerns that can have lead to a fatal accident. I have filed a buyback request from Jeep because we have this vehicle on a lease - FCA Case #94280851.Read more
Incident date: Sep 19, 2025
Happened to both my wife and I. As we attempt to stop the vehicle (for her at a stop sign, for me in a parking space), the car engages ABS and the car won't stop. Feels like you're trying to brake on ice. Very dangerous, I almost drove into a wall, she almost hit someone. We discovered that they hav
... e identified this as a problem and have offered no solution. I was told by the dealer "just tell your wife to go slow over speed bumps," and I corrected him that it seems to have nothing to do with speed bumps or not. And besides, that is not a correction that will make the car safe. Also discovered a class action lawsuit filed on May 9th 2025 for this exact issue. Many many driver reports online.Read more
Incident date: Sep 19, 2025
Fuel gauge won’t reset after filling the tank or it will stay on full after using the entire tank of gas. Running out of fuel on the freeway is a major safety issue!
Incident date: Apr 23, 2025
Hello my jeep got a message of service 4 wheel drive so i brought it to the dealership. the looked at it and it turns out to be a failing PTU. Jeep did a recall and extended warranty on it but they are saying they will not cover the cost of the repair because its the wrong code. I have code C14A797
... and they are saying they need code P14A797. This doesnt even make sense its the same exact faulty part but different codes??? Codes they the car company creates?Read more
Incident date: Nov 25, 2024
Any time the weather is cold (below 50 degrees F) my rear view camera stops working and the car states its "unavailable".
Incident date: Oct 25, 2024
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that there coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repair
... ed. The manufacturer was notified of the failure. The approximate failure mileage was 92,561.Read more
Incident date: Oct 25, 2024
The abs module has gave me issues and now has gone completely out causing no brakes and while it was having intermittent issues causes no cruise control and causes transmission issues which is another thing the transmission has went out again after this is the 3rd time replacing at around 10k everyt
... imeRead more
Incident date: Jul 1, 2024
My wife was pulling into a parking space, feathering the brake. About a foot from parking, the car suddenly lurched forward, with her foot Still on the brake, and smashed into a 2' high decorative wall. The car is no longer drivable.
Crash
Incident date: Feb 15, 2024
The screen showing the speed and the backup can stop working at any point leading to a crash and compliance issues. It's been several months and VW still has not come up with a solution for this recall and these cars are still on the streets, hence they are a major threat to consumer safety.
Incident date: May 23, 2024
The contact owns a 2011 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, he became aware that the brakes were not functioning properly. The contact had to pump the brake pedal to bring the vehicle to a complete stop. The cruise control, ABS, and traction control warning
... lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic; however, the vehicle was diagnosed with a failure with the electronic stabilizing program control unit. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 84,000.Read more
Incident date: Apr 24, 2024
There are cracks on the driver side headlamp due to design flaw. My light went completely off causing the front headlamp to turn off and disable certain things that are crucial forndriving. the dealer will not replace the headlamp saying it is external factors. Other have the same issue. [XXX] INFO
... RMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Apr 1, 2024
The contact's wife owns a 2015 Ford Escape. The contact stated that the vehicle would jerk and hesitate upon depression of the accelerator pedal as an abnormal, grinding sound would emit from the vehicle. A yellow transmission warning light was illuminated. Due to the failure, the vehicle was towed
... to a dealer and was diagnosed with transmission failure. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer referred to contact to the NHTSA Hotline for further assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 143,000.Read more
Incident date: Apr 1, 2024
There are 2 separate issues with our door handles. The first issue is that they are slow to retract, and in the cold, the often remain in an open position. This has happened numerous times over this winter when my child gets in her car booster. The second issue relates to the method in which
... tesla adhered the chrome to the handles. There is a small seam on the bottom of the handle that peals off, This results in a VERY sharp metallic layer on the handle. I have now sliced my hand twice on this handle. (I’ve scheduled Tesla to replace this handle. Unfortunately this is coming at a cost to me as the consumer.Read more
1 injured
Incident date: Apr 1, 2024
The contact owns a 2013 Kia Soul. The contact stated that the ABS, and traction control warning lights illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with a faulty wire and was replaced. However, the warning lights illuminated again later on and the vehicle was
... taken to a different independent mechanic where the failure was not determined or repaired. The warning lights remained illuminated for approximately 5 months. The contact stated that while driving at approximately 45 MPH, the contact depressed the brake pedal and honked the horn, however, the brakes failed to engage. As a result, the contact crashed into a deer on the front passenger's side bumper. A police report was not filed. No injuries were reported. The vehicle was taken to the collision center where the front bumper, passenger side door, passenger side front fender, and hood were replaced. The contact received notification of the NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.Read more
Crash
Incident date: Feb 2, 2023
Carbon monoxide leaking into cabin causing carbon monoxide detector to go off.
Incident date: Feb 2, 2023
The Fords have two issues with the fuel system. The CP4 fuel pumps have a common failure imploding and sending metal through the fuel system, a costly repair over $12,000. The second extremely dangerous failure on the fuel filter housing. It cracks spraying fuel into the engine compartment. If not
... shut off immediately a fire engulfs the car. Both are extremely Common, a safety hazard and expensive repair that Ford should fix immediately.Read more
Incident date: Feb 1, 2024
Manufacturer has failed to resolve a safety recall issued in July 2023 where defective parts will cause the charging system to burst into flames
Incident date: Jan 28, 2024
I received the following as a gift for my recent baby shower: SteAnny Baby Stroller Foldable Toddler Pram Baby Carriage Combo Newborn Basket (White) [XXX] It was purchased on Amazon. It was $339 +tax!!!! I am absolutely horrified at the quality of this product. But most importantly I’m extreme
... ly concerned about the clear safety hazard the car seat is. I have attached a video of my husband manually moving the car seat sides with his hands. The manual confirms this is to be installed in a car, yet there is no way this would be safe in a car accident. Not to mention there is no expiration date on this car seat nor a model number indicating it has passed any US safety regulations. It is also missing the chest clips. I am shocked that Amazon is allowed to sell car seats that do not confirm they have passed safety inspections. Edit: it won’t allow me to post the video, please email me at [XXX] for the video. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Nov 23, 2023
The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds exceeding 45 MPH, the steering wheel was jerking and sticking while adjusting and correcting the steering wheel to keep the vehicle in the proper lane. The contact later received notification of NHTSA Campaign Nu
... mber: 23V704000 (Steering) and the vehicle was taken to the local dealer. After inspecting the vehicle, the recall was completed with no repairs performed. The contact stated that the failure persisted. The manufacturer was not yet contacted. The failure mileage was 20,000.Read more
Incident date: Oct 12, 2023
When I achieved my desired speed while driving on the highway, I turned on my adaptive cruise control as I usually do. This time, the car began accelerating dramatically, set on 110mph instead of my desire 55mph. It did this twice, even after I turned off the cruise control. I parked on the side of
... the street and restarted the car before it returned to normal. My life was very much threatened while I was driving as well as the lives of my fellow highway drivers that night. I will be taking this to my dealership but I also need this reported.Read more
Incident date: Sep 15, 2023
The APIM is malfunctioning causing backup camera to remain on, not allowing GPS location of vehicle, inhibiting cameras from working properly. No WiFi functionality, cannot connect phone and I cannot stream music
Incident date: Aug 21, 2023
I purchased my 2020 Ford Explorer ST in 2020. Since then, I've had several warranty issues and recalls. Presently, this "blue screen" issue when the car is placed into reverse cannot be resolved by Ford who offers no solutions other than platitudes. This is a significant safety issue with the veh
... icle as the exterior camera assist does not work ("blue screen") and beeps intermittently when the vehicle is in reverse, which is a distraction. I cannot comprehend how/why a vehicle has had so many issues and believe action should be taken against Ford to remedy these problems.Read more
Incident date: Aug 21, 2023
I purchased my 2020 Ford Explorer ST in 2020. Since then, I've had several warranty issues and recalls. Presently, this "blue screen" issue when the car is placed into reverse cannot be resolved by Ford who offers no solutions other than platitudes. This is a significant safety issue with the veh
... icle as the exterior camera assist does not work ("blue screen") and beeps intermittently when the vehicle is in reverse, which is a distraction. I cannot comprehend how/why a vehicle has had so many issues and believe action should be taken against Ford to remedy these problems.Read more
Incident date: Jun 25, 2023
Vehicle rolled backwards due to defective trans shifter bushing on transaxle end. In the process of replacing bushing if available from Ford
Incident date: Jun 29, 2023
Backup camera shows blank black screen intermittently. Shifting into park and back to reverse does not resolve. Several hours later it seems to resolve.
Incident date: May 26, 2023
On 5-25-2023 my Transmission , suddenly downshifted into first gear at approx. 45 mi per hour. Had I been on the highway with a 65 mi per hour speed limit ,I may have gotten whiplash or possibly lost control of the vehicle. 5-26-2023 just going out and do not know what may or may not happen as yes
... terday's incident was totally random and never occurred before . My vehicle was recently inspected when I Had turbo coolant line ,and Turbo Vacuum Pump ,replaced.Read more
Incident date: May 10, 2023
I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident
... in middle of road. There was no warning at all.Read more
Incident date: May 10, 2023
Continuing coolant problems, engine shut off going down the hwy bc overheated////engine not secure-moves around literally/////camshaft timing position sensor code. On Dec 24th I purchased a 2012 BMW 135i convertible from Alboet Motor Sports on Pass Rd in Gulfport, MS. Before I went I specificall
... y asked if the car had any mechanical or cosmetic damage and [XXX] lied and said nothing was wrong. After signing all documents she started pretending to look for the title. She promised i would get it in a week or so in the mail. The car had a ruined engine and radiator, missing front air intake ducts completely, who knows what else. They only paid 2700 bc it states stationary with mechanical damage from auction. I paid the $10,700 in cash they charged me. I'm sick to death just thinking about it. She will not repair, refund or anything like that. She finally today sent a pic of a title to the car and its got a man in Mobile, AL name on it. I don't think she ever even tried to get it and doubt she is now either. I have wasted more time and money on this, I feel robbed of over 10k. I have no car to start my new job the 24th. Please help me, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: May 10, 2023
My vehicle was behind the crosswalk at the intersection in the left hand turn lane. When I entered the lane, no other vehicles were in the lane. My car was at an angle leaving the tail end out. I looked at my side mirror and saw this truck slowing down for the red light in the left hand turn lan
... e. I turned my head left and watched as his right oversized front tire hit my car leaving a dent at the end of driver door and in passenger door with no paint damage. It never occurred to me that he did not see me until I researched and his truck was included in a list of trucks that have front blind spot and right front blind spot. He did not see me. He told his insurance company that I hit him and that he was not moving at the time of the accident. I sent a letter to his insurance company with the information regarding how he did not see me and my claim was denied over and over telling me I need proof.Read more
Crash
Incident date: Apr 15, 2023
Power Steering Assist Failure while driving. Problem is intermittent but persistent and can happen suddenly. It nearly caused me to go off the road when it happened while going around a curve. If it happens suddenly it is extremely hard to steer and could definitely end up in an accident. I have not
... had it inspected yet by a mechanic. No warning lights appeared before the failure but when it happened the message read "Power Steering Assist Failure"Read more
Incident date: Mar 31, 2023
When I open the door the driver door. It’s separated from the bracket to the door. Will do keep those pieces together, came apart in the door.
Incident date: Mar 31, 2023
My transmission has been slipping and shifting very hard. The dealer tried relearning the transmission twice and that did not solve the problem. The cooler line has failed and now the transmission is being replaced. The radiator also failed and started leaking. The turbo is making either a metal on
... metal grinding noise or a bearing squeaking noise.Read more
Incident date: Mar 12, 2023
Vehicle caught fire.
Fire
Incident date: Mar 4, 2023
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation
... .Read more
Incident date: Feb 27, 2023
The contact owns a 2016 Kia Optima. The contact stated while driving 65 MPH, the vehicle began to hesitate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer and the contact was informed that the knock sensor detection system (KS
... DS) was defective. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was approximately 104,000.Read more
Incident date: Feb 4, 2023
I am the second owner of this car. According to carfax it has been well maintained at kia since day one. I have owned it for almost 6 months and it has been sitting at the dealership for 2months due to engine failure. There is a rod knock and sludge build up not for lack of maintaining it but from
... not being driven enough. I am being told it is a $16,000 repair. These cars are warranties for 10 years 100,000 miles (it only has 72,000 miles on it) but since I'm not the original owner that warranty doesn't follow. This is a misrepresentation.Read more
Incident date: Aug 5, 2022
Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaire
... d. In 2021, My water pump went out, something is wrong with he fuel injection that may be causing the engine light to be on. Every year since 2016 there's been something going wrong with my Explorer, including the radio panel/cameras monitor. Last year, 2022, I was driving down the highway when my windshield trim panels flew off! I thought it was something from another car until I stopped and realized, my windshield didn't have a cover on the driver side. I'm hoping I didn't caused harm or almost caused harm to any drivers behind me! Nonetheless, since my incident, I have noticed other Explorers missing a windshield cover.Read more
Incident date: Jan 9, 2023
The back up camera work”sometime doesn’t work. When it will not work it will all the sudden go black screen, or reverse the image on the screen (Everything is upside down) or will go black with glitching lines.
Incident date: Dec 7, 2022
First, the airbag warning light came on, then followed by the horn not working and cruise control was lost. I also suspecting the power steering is also gone. This is related to the clock spring failure from my research online. This should have been recall because this is a safety hazard.
Incident date: Dec 7, 2022
Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the
... issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.Read more
Incident date: Dec 7, 2022
Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the
... issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.Read more
Incident date: Jan 19, 2023
I’m hearing impaired and cannot get in contact with Honda online. Recall KCK 22V-867 RVC. I already replaced the item 2 years ago and want Honda to reimburse me for the parts.
Incident date: Dec 14, 2022
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability.
... Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.Read more
Incident date: Dec 14, 2022
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability.
... Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.Read more
Incident date: Dec 14, 2022
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability.
... Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.Read more
Incident date: Oct 8, 2022
Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel. Occurs after engine hesitation at high speeds, similar to running out of gas. Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds. Difficulty re-fueling after incid
... ent, gas pump keeps shutting off. Fuel siphon pump was tested, and vehicle has been inspected by dealership, problem is not reproducible on demand. No warning lamps turn on.Read more
Incident date: Sep 23, 2022
Takata recall. The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r
... epair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Sep 7, 2022
While driving car on highway heard a loud boom from rear right side. Stopped car and inspected, but no obvious damage. Resumed driving, and began hearing a repeated squeaking noise and some body lean in corners. Took vehicle to tire shop, where they removed right rear tire and found the right rear s
... pring had snapped at the mounting location near the top of the spring. The attached photo of the spring suggests the mount may have been defective. Dealer confirmed spring damage and is now replacing both rear springs. However, no coverage of the damaged part even though multiple 2016 VW Golf’s have been recalled for rear spring issues.Read more
Incident date: Aug 2, 2022
At 80. 7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the evap canister and
... the n80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were no warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the local VW group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups.Read more
Showing 50 of 115 complaints.
Technical Service Bulletins, 2016 VOLKSWAGEN GOLF
1,210 manufacturer communications from 652 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 177 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 138 |
| 110000 ELECTRICAL SYSTEM | 89 |
| 060000 ENGINE AND ENGINE COOLING | 79 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 59 |
| 060000 ENGINE (PWS) | 58 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 50 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 47 |
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assis
060000 ENGINE (PWS)
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH
A/C Compressor leak diagnosis
980000 UNKNOWN OR OTHER
A/C Compressor leak diagnosis
118000 ELECTRICAL SYSTEM:SOFTWARE
Addressing Cybersecurity or Vehicle Hack concerns
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
980000 UNKNOWN OR OTHER
Diesel Fuel System and Repair
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diesel Fuel System and Repair
080000 FUEL SYSTEM, DIESEL
Diesel Fuel System and Repair
140010 AIR BAGS:CRITICAL FASTENERS
Rear of teering wheel trim modification for noise when maneuvering.
980000 UNKNOWN OR OTHER
Rear of teering wheel trim modification for noise when maneuvering.
011000 STEERING: STEERING WHEEL/HANDLE BAR
Rear of teering wheel trim modification for noise when maneuvering.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
3G Sunset Update
060000 ENGINE (PWS)
VW Engine oil quality standards
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
060000 ENGINE AND ENGINE COOLING
Correct engine oil level during Perfect Delivery Inspection (PDI)
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
118000 ELECTRICAL SYSTEM:SOFTWARE
This communication is a notice for software changes with the ODIS program for specific cars
110000 ELECTRICAL SYSTEM
This communication is a notice for software changes with the ODIS program for specific cars
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
355100 EQUIPMENT:OTHER:LABELS
Battery adaptation procedure when battery label is missing.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery adaptation procedure when battery label is missing.
010000 STEERING
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
350000 EQUIPMENT
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
110000 ELECTRICAL SYSTEM
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
353000 EQUIPMENT:ELECTRICAL
KESSY Key Adaptation.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
160000 STRUCTURE
Strut or Shock leak assessment.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Required Alignment Submission form.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Panoramic Sunroof Frame - Closure notification
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
110000 ELECTRICAL SYSTEM
Instruction for set-up of SD creator to obtain Software updates. Bulletin updated to include additional certificate information.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
280100 BACK OVER PREVENTION:SOFTWARE
Instruction for set-up of SD creator to obtain Software updates. Bulletin updated to include additional model year applicability.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
353000 EQUIPMENT:ELECTRICAL
Battery adaptation when battery labels are missing. Update to model year applicability.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-22-12
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
160000 STRUCTURE
update to required vehicle wash shampoo.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
102000 POWER TRAIN:MANUAL TRANSMISSION
Manual transmission noise diagnostic assistance
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Additional instruction before replacing A/C compressor. Updated to include additional model and model year applicability.
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality check. Update to model and model year applicability.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality check. Update to model and model year applicability.
980000 UNKNOWN OR OTHER
Gasoline quality check. Update to model and model year applicability.
030000 BRAKES (PWS)
Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
060000 ENGINE AND ENGINE COOLING
This Document informs dealers on VWP-22-06. Revised to reflect the Vehicle Eligibility
350000 EQUIPMENT
This Document informs dealers on VWP-22-06. Revised to reflect the Vehicle Eligibility
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
Showing 100 of 1,210 bulletins.