2012 VOLKSWAGEN GOLF

6 recalls — 50 complaints

19V862000 Dec 4, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
226 vehicles affected
18V329000 May 16, 2018
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
252 vehicles affected
18V148000 Mar 6, 2018
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
363,713 vehicles affected
16V078000 Feb 10, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
659,493 vehicles affected
15V483000 Aug 4, 2015
AIR BAGS:FRONTAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
415,825 vehicles affected
11V490000 Oct 3, 2011
FUEL SYSTEM, DIESEL
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
Remedy: VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
168,275 vehicles affected
SERVICE BRAKES Sep 29, 2025
ABS pump and module have failed according to my mechanic. ABS lights and traction control lights are on all the time. If I were to drive this car on the road, and I would have to make an emergency stop, my brakes would lock up and I would slide. This is an extreme safety hazard.
ELECTRICAL SYSTEM May 22, 2022
At first, my vehicle dashboard warning light came on saying I have 9 different lights out(headlight, high beam, brake light, turn signals, etc). I thought it was odd for all these to go out at once, so I took it to the dealership for them to look at it. They couldn’t find anything and gave it back. It went off for a while but then the warning lights came back on. I again took it to the dealership, they told me I would have to leave it for an unknown amount of time for them to look at it. I wasn’t able to do that because it was my only motive transportation. After looking online to see if anyone else had the same issue I found multiple people who said they have the same issue. The fuse box under the hood has begun to melt, which affected the green 30 fuse which was almost completely melted. I replaced that fuse with a new one and that fixed the warning lights. I feel it is still a safety issue because the fuse box is going to continue to melt which could produce a fire.
AIR BAGS Jun 25, 2021
My vehicle struck a car from behind moving about 35 mph. Air bags did not deploy and I had a proceeding next injury. Why did the airbags not deploy? I have read that "A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury" for 2011-2014 Golf. I would like confirmation that this was supposed to happen, no airbag deployment. My car was totaled.
Crash 1 injured
EXTERIOR LIGHTING Oct 3, 2019
INTERMITTENTLY, DASHBOARD MFD WOULD INDICATE THAT ALL EXTERIOR LIGHTS FAILED. SHUT OFF ENGINE AND PULLED OUT KEY. INSERTED KEY AND RESTARTED AND ALL WOULD BE FINE. GOT TO THE POINT THAT LIGHTS WERE IN FACT NOT WORKING. PULLED OUT FUSES AND WHEN I PULLED THE 30A FUSE (F16?) I NOTICED THE FUSE AND FUSE BOX WAS MELTED. I CLEANED THE CONTACTS ON THE FUSE WITH SANDPAPER AND A WIRE BRUSH. I ATTEMPTED TO USE THE BRUSH ON THE FUSE BOX BUT TO NO AVAIL. I INSERTED THE FUSE BACK IN AND THE LIGHTS WORKED. NEXT MORNING, I TURNED THE KEY ON AND MFD INDICATED ALL THE LIGHTS WERE NOT WORKING. I OPENED THE HOOD AND FUSE BOX AND WIGGLED THE FUSE. WORKED ALL THE WAY TO AND FROM WORK. FOUND TWO VW FORUMS DISCUSSED THIS SAME ISSUE. MOST WERE TIGUANS. PICTURES ARE THE FUSE BOX AND THE FRONT AND REAR LIGHTS BEFORE I CLEANED THE FUSE. THE CAR WAS STATIONARY WHEN I WAS WORKING ON IT.*DT *TR
AIR BAGS Jul 12, 2019
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE PASSENGER IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO DUBLIN VOLKSWAGEN (LOCATED AT 6085 SCARLETT CT, DUBLIN, CA 94568, (925) 829-0800) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,522.*BF *JB
AIR BAGS Nov 30, 2018
AIR BAG CLOCKSPRING
POWER TRAIN Oct 28, 2018
DUAL MASS FLYWHEEL FAILED AT 81,200 MILES RENDERING THE VEHICLE INOPERABLE. FAILURE WAS 21,200 MILES AFTER POWER TRAIN WARRANTY EXPIRED. VEHICLE WAS IN MOTION AND BEGAN TO SHIFT VERY STRANGELY, WAS ABLE TO MAKE IT HOME AND PARK IT.
ENGINE Jul 23, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GOLF. WHILE DRIVING 5 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. MOSS BROTHERS VOLKSWAGEN OF MORENO VALLEY (27750 EUCALYPTUS AVE, MORENO, VALLEY, CALIFORNIA 92555, (951) 485-4188) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FUEL SYSTEM WAS CONTAMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 180-76-1675. THE FAILURE MILEAGE WAS 123,986.
FUEL/PROPULSION SYSTEM Jul 23, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GOLF. WHILE DRIVING 5 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. MOSS BROTHERS VOLKSWAGEN OF MORENO VALLEY (27750 EUCALYPTUS AVE, MORENO, VALLEY, CALIFORNIA 92555, (951) 485-4188) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FUEL SYSTEM WAS CONTAMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 180-76-1675. THE FAILURE MILEAGE WAS 123,986.
STRUCTURE:BODY Aug 2, 2017
WHEN THE TEMPERATURE REACHES ABOVE 80 DEGREES FAHRENHEIT THE DRIVERS DOOR AND THE PASSENGERS DOOR WILL NOT LATCH CLOSED PROPERLY. IF YOU TRY TO CLOSE THE DOORS, THEY JUST BANG AGAINST THE FRAME AND SWING OPEN. ONCE THE TEMPERATURE OF THE DOOR COOLS DOWN, THE DOOR WILL EVENTUALLY LATCH. SOMETIMES I HAVE TO WAIT TILL MORNING TO PROPERLY CLOSE THEM SHUT. THE DEALERSHIP IS ASKING $600 TO REPAIR THIS. THIS IS A SAFETY ISSUE AND THESE DOORS SHOULD LOCK PROPERLY BEFORE DRIVING AWAY.
AIR BAGS Jul 31, 2017
MY LOCAL VOLKSWAGEN DEALERSHIP STATED THERE IS A RECALL ON CERTAIN VW MODELS FOR THE CLOCK-SPRING LOCATED INSIDE THE STEERING COLUMN. MY VEHICLE HAS BEEN MAKING A TERRIBLE NOISE WHEN I TURN THE WHEEL IN EITHER DIRECTION, WHICH VW ATTRIBUTES TO THE CLOCK-SPRING. THEY TOLD ME THE 2012 GOLF TDI MODEL IS NOT COVERED UNDER THE RECALL BUT APPARENTLY THIS CLOCK-SPRING PROBLEM IMPACTS OTHER MODELS. THEY WARNED THE PROBLEM WILL GET WORSE AND EVENTUALLY IMPACT THE STEERING, AIRBAG, TURN SIGNALS, HORN, AND OTHER ELECTRICAL COMPONENTS INSIDE THE STEERING WHEEL. THEY QUOTED THE COST TO REPLACE THE CLOCK-SPRING IS $890. SO MY QUESTION IS CAN THE RECALL BE BROADENED TO INCLUDE 2012 GOLF TDIS AS WELL?
ELECTRICAL SYSTEM Jul 31, 2017
MY LOCAL VOLKSWAGEN DEALERSHIP STATED THERE IS A RECALL ON CERTAIN VW MODELS FOR THE CLOCK-SPRING LOCATED INSIDE THE STEERING COLUMN. MY VEHICLE HAS BEEN MAKING A TERRIBLE NOISE WHEN I TURN THE WHEEL IN EITHER DIRECTION, WHICH VW ATTRIBUTES TO THE CLOCK-SPRING. THEY TOLD ME THE 2012 GOLF TDI MODEL IS NOT COVERED UNDER THE RECALL BUT APPARENTLY THIS CLOCK-SPRING PROBLEM IMPACTS OTHER MODELS. THEY WARNED THE PROBLEM WILL GET WORSE AND EVENTUALLY IMPACT THE STEERING, AIRBAG, TURN SIGNALS, HORN, AND OTHER ELECTRICAL COMPONENTS INSIDE THE STEERING WHEEL. THEY QUOTED THE COST TO REPLACE THE CLOCK-SPRING IS $890. SO MY QUESTION IS CAN THE RECALL BE BROADENED TO INCLUDE 2012 GOLF TDIS AS WELL?
STEERING Jul 31, 2017
MY LOCAL VOLKSWAGEN DEALERSHIP STATED THERE IS A RECALL ON CERTAIN VW MODELS FOR THE CLOCK-SPRING LOCATED INSIDE THE STEERING COLUMN. MY VEHICLE HAS BEEN MAKING A TERRIBLE NOISE WHEN I TURN THE WHEEL IN EITHER DIRECTION, WHICH VW ATTRIBUTES TO THE CLOCK-SPRING. THEY TOLD ME THE 2012 GOLF TDI MODEL IS NOT COVERED UNDER THE RECALL BUT APPARENTLY THIS CLOCK-SPRING PROBLEM IMPACTS OTHER MODELS. THEY WARNED THE PROBLEM WILL GET WORSE AND EVENTUALLY IMPACT THE STEERING, AIRBAG, TURN SIGNALS, HORN, AND OTHER ELECTRICAL COMPONENTS INSIDE THE STEERING WHEEL. THEY QUOTED THE COST TO REPLACE THE CLOCK-SPRING IS $890. SO MY QUESTION IS CAN THE RECALL BE BROADENED TO INCLUDE 2012 GOLF TDIS AS WELL?
AIR BAGS Jun 21, 2017
TAKATA RECALL - RECEIVED NOTICE OVER 18 MONTHS AGO THAT THE PASSENGER AIRBAG NEEDS TO BE REPLACED BUT HAVE NOT RECEIVED INFORMATION THAT A NEW AIRBAG IS AVAILABLE. WHAT IS TAKING SO LONG? THIS ISSUE NEEDS TO BE ADDRESSED FOR THE PASSENGERS IN MY CAR.
STEERING May 7, 2017
READING SOME ONLINE FORUMS, MANY PEOPLE ARE EXPERIENCING A CREAKING SOUND COMING FROM COMPONENTS RELATED TO THE STEERING SYSTEM. IT OCCURS WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. THE EXACT DIAGNOSIS IS NOT POSTED ON ANY OF THE FORUMS BUT IT DOES MAKE VW OWNERS NERVOUS. IT HAPPENS WHEN THE VEHICLE IS STATIONARY OR IN MOTION, REGARDLESS OF THE SPEED.
AIR BAGS Aug 30, 2016
TAKATA RECALL I SPOKE WITH VW CUSTOMER CARE AND THEY SAID THERE IS NO FIX CURRENTLY AVAILABLE DUE TO A LACK OF PARTS. FURTHERMORE, THEY SAID THEY ARE NOT PROVIDING AN ALTERNATIVE TO DRIVING MY DEFECTIVE CAR AND THEY WILL NOT DISABLE THE FAULTY AIR BAG. SO I'M LEFT DRIVING A CAR THAT MAY KILL ME. I FIND THIS UNACCEPTABLE.
AIR BAGS Jul 5, 2016
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GOLF. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FUEL/PROPULSION SYSTEM Jun 1, 2016
GLOW PLUG LIGHT CAME ON AND ENGINE LOST POWER. ENGINE WOULD NOT RESTART. TOW TO DEALER AND THEY REPLACED THE HIGH PRESSURE FUEL PUMP AND OTHER PARTS. COST OF WARRANTY REPAIR WAS ABOUT $7000.00.
POWER TRAIN May 28, 2016
LIKE MANY OWNERS OF VOLKSWAGEN TDI VEHICLES, THE 1-2 SECOND HESITATION WHEN ACCELERATING FROM A COMPLETE STOP IS VERY UNNERVING. IT CAN BE DANGEROUS WHEN MERGING INTO TRAFFIC OR CROSSING AN INTERSECTION. IT HAPPENS DAILY AND THE DEALERSHIP WAS UNABLE TO FIX IT WHILE THE VEHICLE WAS UNDER WARRANTY. VW UPDATED THE SOFTWARE ON THE TRANSMISSION BUT THAT "FIX" DIDN'T LAST MORE THAN A FEW MONTHS.
POWER TRAIN Apr 11, 2016
CV JOINTS FAILED AT UNDER 38K MILES ON AUTOMOBILE.
ENGINE Mar 9, 2016
SMOG CONTROL FRAUD WITH DIESEL ENGINE
FUEL/PROPULSION SYSTEM Jan 26, 2016
I WAS ON MY WAY HOME FROM LONG TRIP AND HAVE CHECK ENGINE LIGHT COM ON AND DISAPPEARED BY SELF. I MADE APPOINTMENT FOR REGULAR 60K MAINTENANCE AND ADDRESSED LIGHT ISSUE AND DIRTY TAIL PIPE TO THE SAN TAN VW DEALER AND THEY RESPONSE WAS THAT "CAR IS DIESEL AND FOR DIESEL IS NORMAL TO SMOKE AND LIGHT WILL NOT COME AFTER SOFTWARE UPDATE. NOW AFTER WARRANTY EXPIRED I HAVE DIAGNOSIS THAT WHOLE EXHAUST SYSTEM NEEDS TO BE REPLACE (EXHAUST SYSTEM IS UNDER RECALL INVESTIGATION). ESTIMATE TO FIX EXHAUST IS $6000. VW OF AMERICA REFUSE TO FIX THE ISSUE, CAR IS NOW POLLUTING, SMOKING AND CAR IS NOT SAFE TO DRIVE.
EXTERIOR LIGHTING Nov 18, 2015
MY ISSUE SEAMS SIMILAR TO A FILING LAST YEAR "10654071". I STARTED THE CAR TO LEAVE FROM WORK, AND I RECEIVE NINE SEPARATE EXTERIOR LIGHT FAULTS. IT AFFECTED BOTH THE FRONT RIGHT, LEFT REAR, RIGHT REAR, SIDE MARKER LIGHTS, AND PLATE LIGHT. ALL STOPPED WORKING AT THE SAME TIME. THERE WAS NO WARNING. AND NO FUSES WERE BLOWN. I WAS DRIVING AT NIGHT WHEN THIS HAPPENED, I WAS LUCKY THAT ONE HEADLIGHT CONTINUED TO WORK. THIS MADE FOR A VERY DIFFICUL.
ELECTRICAL SYSTEM Nov 18, 2015
MY ISSUE SEAMS SIMILAR TO A FILING LAST YEAR "10654071". I STARTED THE CAR TO LEAVE FROM WORK, AND I RECEIVE NINE SEPARATE EXTERIOR LIGHT FAULTS. IT AFFECTED BOTH THE FRONT RIGHT, LEFT REAR, RIGHT REAR, SIDE MARKER LIGHTS, AND PLATE LIGHT. ALL STOPPED WORKING AT THE SAME TIME. THERE WAS NO WARNING. AND NO FUSES WERE BLOWN. I WAS DRIVING AT NIGHT WHEN THIS HAPPENED, I WAS LUCKY THAT ONE HEADLIGHT CONTINUED TO WORK. THIS MADE FOR A VERY DIFFICUL.
ENGINE Sep 17, 2015
WHILE COMING TO A STOP AT A RED LIGHT, HEARD A SLIGHT RINGING SOUND AS THE ENGINE SLOWED DOWN AND STALLED RIGHT AS WE STOPPED. THE ENGINE WOULD NOT RESTART AND THE "COILS" WARNING LIGHT WAS ILLUMINATED IN THE DASH BOARD. SEVERAL ATTEMPTS WERE MADE TO RESTART THE VEHICLE AS WE WAITED FOR A TOW TRUCK. THE PROBLEM WAS WITH A FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP). THE VEHICLE WAS TOWED TO THE DEALERSHIP. WE WERE WITHOUT A VEHICLE FOR OVER A WEEK AS THE FUEL WAS BEING TESTED FOR CONTAMINATION (WHICH THERE WAS NONE) AND WAITING APPROVAL FROM VOLKSWAGEN FOR APPROVAL UNDER WARRANTY COVERAGE. THIS IS THE SECOND PROBLEM WITH THE FUEL SYSTEM ON THIS CAR. THERE WAS A PREVIOUS PROBLEM WITH A LEAKING FUEL RAIL (LEAVING A PUDDLE OF DIESEL FUEL IN A PARKING LOT) WHICH WAS COVERED WITH A WARRANTY REPAIR WHILE ON A VACATION.
FUEL/PROPULSION SYSTEM Jun 7, 2015
I WAS DRIVING ON I-55 AT APPROX. 60MPH AND THE GLOW PLUG INDICATOR LIGHT BEGAN FLASHING AND THE VEHICLE WENT INTO LIMP MODE. PULLED OFF AT THE NEXT EXIT AND SHUT THE VEHICLE DOWN, AND WAITED A FEW MINUTES. AFTER TURNING THE VEHICLE BACK ON, THE 'CHECK ENGINE' LIGHT WAS ILLUMINATED, HOWEVER I WAS ABLE TO DRIVE HOME (APROX. 3 MILES). HAD VEHICLE TOWED TO DEALERSHIP THE FOLLOWING MORNING, WHERE THE DEALER INDICATED THE HIGH PRESSURE FUEL PUMP FOR THE DIRECT-RAIL FUEL INJECTION SYSTEM HAD FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM. THIS WILL REQUIRE A REPLACEMENT OF THE HIGH PRESSURE FUEL PUMP, AND THE ENTIRE FUEL SYSTEM, WHICH IS BEING COVERED BY THE MANUFACTURER UNDER THE DRIVETRAIN WARRANTY.
UNKNOWN OR OTHER Jun 6, 2015
KEY GETS STUCK IN THE IGNITION AND WILL NOT TURN OFF.
ELECTRICAL SYSTEM Nov 10, 2014
WHEN STARTING MY GOLF TDI I RECEIVED SEVERAL WARNING MESSAGES ON THE CAR'S INFORMATION SCREEN TO CHECK TURNING LIGHTS, BRAKE LIGHTS, HEADLIGHTS AND RUNNING LIGHTS ON THE RIGHT HAND SIDE OF THE CAR. THE RIGHT HAND HEADLIGHTS, TURN SIGNALS AND BRAKELIGHTS WERE OUT. THE CAUSE OF THE FAULT WAS A MELTED FUSEBOX. THE INTERNAL WIRING OF THE FUSEBOX OVERHEATED AND MELTED THE PLASTIC OF THE BOX AND THE PLASTIC OF THE FUSE WITHOUT BREAKING THE CIRCUIT. ACCORDING TO MY REPAIR SHOP, THIS IS A DESIGN FLAW AFFLICTING AS MANY AS ONE MILLION VWS OF VARIOUS YEARS. I SAW THAT VW HAS INITIATED RECALLS FOR THIS PROBLEM WITH OTHER MODELS, BUT NOT THE GOLF OR GOLF TDIS. THIS FAULT CAN CAUSE THE VEHICLE TO LOSE PARTIAL OR TOTAL HEADLIGHTS AND TURN SIGNALS, CREATING A SIGNIFICANT SAFETY HAZARD FOR DRIVERS AND OTHER VEHICLES. *TR
EXTERIOR LIGHTING Nov 10, 2014
WHEN STARTING MY GOLF TDI I RECEIVED SEVERAL WARNING MESSAGES ON THE CAR'S INFORMATION SCREEN TO CHECK TURNING LIGHTS, BRAKE LIGHTS, HEADLIGHTS AND RUNNING LIGHTS ON THE RIGHT HAND SIDE OF THE CAR. THE RIGHT HAND HEADLIGHTS, TURN SIGNALS AND BRAKELIGHTS WERE OUT. THE CAUSE OF THE FAULT WAS A MELTED FUSEBOX. THE INTERNAL WIRING OF THE FUSEBOX OVERHEATED AND MELTED THE PLASTIC OF THE BOX AND THE PLASTIC OF THE FUSE WITHOUT BREAKING THE CIRCUIT. ACCORDING TO MY REPAIR SHOP, THIS IS A DESIGN FLAW AFFLICTING AS MANY AS ONE MILLION VWS OF VARIOUS YEARS. I SAW THAT VW HAS INITIATED RECALLS FOR THIS PROBLEM WITH OTHER MODELS, BUT NOT THE GOLF OR GOLF TDIS. THIS FAULT CAN CAUSE THE VEHICLE TO LOSE PARTIAL OR TOTAL HEADLIGHTS AND TURN SIGNALS, CREATING A SIGNIFICANT SAFETY HAZARD FOR DRIVERS AND OTHER VEHICLES. *TR
ENGINE Aug 21, 2014
2012 VW GOLF TDI (DIESEL) VEHICLE BEGAN LOSING POWER ON ACCELERATION FROM A STOPLIGHT AND BEGAN CLICKING. CHECK ENGINE AND GLOW PLUG LIGHTS FLASHED. POWER WAS REDUCED TO 15% AND LIMPED TO SHOULDER. SHUT OFF ENGINE AND ATTEMPTED RESTART. ENGINE TURNED OVER BUT NO IGNITION. TOWED TO DEALER WHO CONFIRMED THAT HIGH PRESSURE FUEL PUMP HAD FAILED. DEALER REPLACED HIGH PRESSURE FUEL PUMP, TANK PUMP, HIGH PRESSURE FUEL LINES, FUEL RAIL WITH BOTH SENSORS, ALL INJECTORS, FUEL RETURN LINES, FUEL FILTER, AND AUX FUEL PUMP. TANK AND FUEL LINES WERE FLUSHED AND CLEANED. ALL REPAIRS DONE UNDER VW 60K POWERTRAIN WARRANTY. *TR
VEHICLE SPEED CONTROL Aug 21, 2014
2012 VW GOLF TDI (DIESEL) VEHICLE BEGAN LOSING POWER ON ACCELERATION FROM A STOPLIGHT AND BEGAN CLICKING. CHECK ENGINE AND GLOW PLUG LIGHTS FLASHED. POWER WAS REDUCED TO 15% AND LIMPED TO SHOULDER. SHUT OFF ENGINE AND ATTEMPTED RESTART. ENGINE TURNED OVER BUT NO IGNITION. TOWED TO DEALER WHO CONFIRMED THAT HIGH PRESSURE FUEL PUMP HAD FAILED. DEALER REPLACED HIGH PRESSURE FUEL PUMP, TANK PUMP, HIGH PRESSURE FUEL LINES, FUEL RAIL WITH BOTH SENSORS, ALL INJECTORS, FUEL RETURN LINES, FUEL FILTER, AND AUX FUEL PUMP. TANK AND FUEL LINES WERE FLUSHED AND CLEANED. ALL REPAIRS DONE UNDER VW 60K POWERTRAIN WARRANTY. *TR
FUEL SYSTEM, DIESEL Aug 21, 2014
2012 VW GOLF TDI (DIESEL) VEHICLE BEGAN LOSING POWER ON ACCELERATION FROM A STOPLIGHT AND BEGAN CLICKING. CHECK ENGINE AND GLOW PLUG LIGHTS FLASHED. POWER WAS REDUCED TO 15% AND LIMPED TO SHOULDER. SHUT OFF ENGINE AND ATTEMPTED RESTART. ENGINE TURNED OVER BUT NO IGNITION. TOWED TO DEALER WHO CONFIRMED THAT HIGH PRESSURE FUEL PUMP HAD FAILED. DEALER REPLACED HIGH PRESSURE FUEL PUMP, TANK PUMP, HIGH PRESSURE FUEL LINES, FUEL RAIL WITH BOTH SENSORS, ALL INJECTORS, FUEL RETURN LINES, FUEL FILTER, AND AUX FUEL PUMP. TANK AND FUEL LINES WERE FLUSHED AND CLEANED. ALL REPAIRS DONE UNDER VW 60K POWERTRAIN WARRANTY. *TR
FUEL/PROPULSION SYSTEM Jun 7, 2014
DRIVING IN STOP AND GO TRAFFIC ON HIGHWAY WHEN GLOW PLUG ICON ON DASH STARTED TO BLINK, LOST SIGNIFICANT ENGINE POWER. PULLED OVER AND RESTARTED WITH NOTHING ON DASH. QUICKLY, GLOW PLUG ICON STARTED BLINKING AGAIN, ALONG WITH A SOLID MOTOR ICON ON DASH. DROVE TO DEALERSHIP WITH 40MPH MAX POWER, AND AFTER TURNING CAR OFF, TECHNICIAN COULD NOT TURN CAR BACK ON. HIGH PRESSURE FUEL PUMP FAILED AND SENT METAL SHARDS INTO FUEL SYSTEM, DESTROYING THE ENTIRE FUEL SYSTEM. TECH SAYS HE'S SEEN 6 TDI WITH SAME ISSUE RECENTLY. VW IS COVERING 100% OF COST. *TR
POWER TRAIN Mar 6, 2014
TL- THE CONTACT OWNS A 2012 VOLKSWAGEN GOLF TDI. THE CONTACT STATED THAT ON EXTREMELY COLD CONDITIONS THE VEHICLE FAILED TO START. AFTER MULTIPLE ATTEMPTS THE VEHICLE WAS SUCCESSFULLY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT WATER BUILDS UP IN THE AIR INTER COOLER CAUSING THE ENGINE TO HYDRO LOCK, THE CONTACT COULD HAVE TO PAY FOR A COLD WEATHER INTER COOLER TO PROPERLY REPAIR THE VEHICLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 MILES. AZ *TR
ENGINE Feb 1, 2014
FIRST INCIDENT WAS 1/06/14. MY WIFE WAS A WEEK OVER HER DELIVERY DATE TRIED TO START THE CAR AND IT TRIED TO TURN OVER BUT WOULDN'T START. EVENTUALLY CALLED DEALER WHO HAD HER TOW IT IN TO THEM. THE DEALER INFORMED HER OF MOISTURE IN INTERCOOLER PIPE WHICH THEY BLEW OUT WITH AN AIR HOSE AND CHARGED HER $48 (THEY SAID IT IS NORMALLY ABOUT $150). THEY INFORMED HER IT WAS DUE TO DRIVING SHORT DISTANCES & THE COLD WEATHER; THAT DIESELS NEEDED TO BE DRIVEN LONG DISTANCE ONLY. THE 2ND INCIDENT WAS 1/30/14. MY WIFE & NEWBORN WERE RUNNING ERRANDS IN TOWN WHEN THE CAR ENGINE MALFUNCTION LIGHT CAME ON & SHE PULLED OVER TO CHECK ON IT. THE CAR THEN WOULD NOT START & AGAIN HAD TO BE TOWED TO DEALER. THIS TIME THEY PULLED A BIG CHUNK OF ICE FROM INTER-COOLER PIPE AND SAID THE INTER-COOLER HAD TO BE REPLACED & COLD WEATHER KIT INSTALLED (EST. $1100). A QUICK SEARCH ON-LINE SHOWS THIS IS NOT A NEW PROBLEM & VW HAS BEEN AWARE OF IT ON NORTH AMERICAN DIESELS FOR SEVERAL YEARS YET THEY HAVE FAILED TO INFORM NEW BUYERS OR FIX THE PROBLEM. ALSO MANY OWNERS WHO HAVE GOTTEN VW'S "FIX" (COLD WEATHER KIT) SAY IT HAS NOT SOLVED THE PROBLEM. IF WE HAD KNOW THEIR DIESELS COULD NOT BE DRIVEN IN THE WINTER OR FOR SHORT DISTANCES WE DEFINITELY WOULD NOT HAVE BOUGHT ONE. LEAVING ANY ONE STRANDED IN THE WINTER IS BAD BUT LEAVING MY VERY PREGNANT WIFE & MY NEWBORN BABY IS SOMETHING I CAN'T PUT UP WITH. BECAUSE VW DOESN'T ADMIT TO HAVING A DESIGN FLAW I AM GOING TO HAVE TO FOOT THE BILL FOR SOMETHING I HAVE NOW CONTROL OVER BUT VW DOES. ON TOP OF THAT I MAY HAVE THE SAME PROBLEM WITHIN A WEEK DUE TO AN UNFORESEEN EVENT CALLED "WINTER" IF THEIR FIX DOESN'T WORK. IF KNOWING YOU HAVE A DESIGN FLAW IN YOUR VEHICLES THAT LEAVES OWNERS STRANDED AT THE WORST POSSIBLE TIME (WINTER) DOES NOT CONSTITUTE A SAFETY ISSUE & DESERVE IMMEDIATE ATTENTION&ACCOUNTABILITY IF NOT A RECALL THEN I'M NOT SURE WHAT DOES. *TR
FUEL/PROPULSION SYSTEM Sep 18, 2013
VEHICLE STALLED ON STREET AT STOP SIGN. WAS UNABLE TO RESTART THE CAR AFTER MULTIPLE ATTEMPTS. VEHICLE WAS REPAIRED; HIGH PRESSURE FUEL PUMP FAILED. METAL SHARDS CONTAMINATED FUEL RAIL, FUEL TANK, AND OTHER SYSTEMS.
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP Aug 28, 2013
GLOW PLUG AND CHECK ENGINE INDICATOR APPEARED WHILE DRIVING APPROXIMATELY 45 MPH IN VICINITY OF THE M-10 FREEWAY IN DETROIT, MI. VEHICLE POWER UNEXPECTEDLY CUT OUT, FORCING ME TO MANEUVER OFF OF THE ROAD AT A SPEED LOWER THAN SURROUNDING TRAFFIC. I PICKED UP THE VEHICLE ON 19 AUG FROM THE DEALER AND EXPERIENCED AN IDENTICAL PROBLEM IN VICINITY OF 9 MILE ROAD AND MIDDLEBELT IN FARMINGTON HILLS, MI. VW LATER INFORMED ME THAT THE PROBLEM WAS ASSOCIATED WITH A FAILURE OF THE HIGH PRESSURE FUEL PUMP. *TT
AIR BAGS Aug 26, 2013
THIS CAR WAS INVOLVED IN A VEHICLE CRASH. IMPACT WAS TO THE DRIVER'S SIDE PRIMARILY TO THE DOOR AND FRONT END. DESPITE THE SEVERITY OF THE IMPACT, NO AIR BAGS DEPLOYED FROM THE DRIVER'S SIDE OR THE STEERING WHEEL. I SUSTAINED AN INJURY TO THE SHOULDER AND AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE. *TR
Crash 1 injured
VEHICLE SPEED CONTROL Jul 11, 2013
CAR PURCHASED NOVEMBER 2011. AUGUST 29, 2012 (MUCH <10,000 MILES) REPORTED ROUGH SHIFTING OF AUTOMATIC TRANSMISSION TO VOLKSWAGEN OF ALEXANDRIA. TOLD THAT EXPERIENCE WAS NORMAL. TRUSTED MECHANIC AND USED VEHICLE. MARCH 18, 2013--COMPLETE TRANSMISSION FAILURE WHILE DRIVING IN A PARKING LOT. ENGINE SHUT OFF WHILE MOVING AND ABRUPTLY BROUGHT CAR TO A STOP. THIS IS THE SAME PROBLEM THAT PROMPTED RECALLS FOR THIS CAR IN AUSTRALIA, CHINA, AND JAPAN. BROUGHT INTO VOLKSWAGEN OF ALEXANDRIA AND TOLD PROBLEM WAS RELATED TO COMPUTER ERRORS CONTROLLING TRANSMISSION. JULY 10, 2013--(@15,000 MILES) CAR LOSES REASONABLE AMOUNT OF POWER, MAKES GRINDING NOISE, ENGINE LIGHT APPEARS. BLOCKS FROM VOLKSWAGEN OF ALEXANDRIA. JUST ABLE TO MAKE IT IN. TECHNICIANS REPORT THAT A NUMBER OF FAULTS WERE REPORTED AND HAVE CONTACTED VW OF AMERICA TO ADVISE WHAT TO DO NEXT. ULTIMATELY THEY DECIDE THAT THE MECHATRONICS UNIT (PART OF TRANSMISSION) SHOULD BE REPLACED BUT WILL NOT BE AVAILABLE SOON. ALEXANDRIA VOLKSWAGEN ADVISES ME TO TAKE THE VEHICLE BACK INTO MY POSESSION AND DRIVE IT AS IS UNTIL THE PART ARRIVES. THEY CLAIMED IT TO BE JUST A NOISE ISSUE. I OBJECT AND HAVE TO POINT OUT THE COMPLAINT ABOUT SEVERE LACK OF POWER AND PREVIOUS COMPLETE ENGINE/TRANSMISSION FAILURE (WHICH THEY CLAIMED TO BE UNRELATED). AFTER COMPLAINT TOLD I COULD RENT A CAR. FINALLY ABLE TO COMPLAIN MY WAY INTO A LOANER. I HAVE READ ABOUT THIS TACTIC FOR WAYS AROUND LEMON LAW LIABILITY. WAS ADVISED TO REPORT IT HERE. *TR
FUEL SYSTEM, DIESEL Jul 11, 2013
CAR PURCHASED NOVEMBER 2011. AUGUST 29, 2012 (MUCH <10,000 MILES) REPORTED ROUGH SHIFTING OF AUTOMATIC TRANSMISSION TO VOLKSWAGEN OF ALEXANDRIA. TOLD THAT EXPERIENCE WAS NORMAL. TRUSTED MECHANIC AND USED VEHICLE. MARCH 18, 2013--COMPLETE TRANSMISSION FAILURE WHILE DRIVING IN A PARKING LOT. ENGINE SHUT OFF WHILE MOVING AND ABRUPTLY BROUGHT CAR TO A STOP. THIS IS THE SAME PROBLEM THAT PROMPTED RECALLS FOR THIS CAR IN AUSTRALIA, CHINA, AND JAPAN. BROUGHT INTO VOLKSWAGEN OF ALEXANDRIA AND TOLD PROBLEM WAS RELATED TO COMPUTER ERRORS CONTROLLING TRANSMISSION. JULY 10, 2013--(@15,000 MILES) CAR LOSES REASONABLE AMOUNT OF POWER, MAKES GRINDING NOISE, ENGINE LIGHT APPEARS. BLOCKS FROM VOLKSWAGEN OF ALEXANDRIA. JUST ABLE TO MAKE IT IN. TECHNICIANS REPORT THAT A NUMBER OF FAULTS WERE REPORTED AND HAVE CONTACTED VW OF AMERICA TO ADVISE WHAT TO DO NEXT. ULTIMATELY THEY DECIDE THAT THE MECHATRONICS UNIT (PART OF TRANSMISSION) SHOULD BE REPLACED BUT WILL NOT BE AVAILABLE SOON. ALEXANDRIA VOLKSWAGEN ADVISES ME TO TAKE THE VEHICLE BACK INTO MY POSESSION AND DRIVE IT AS IS UNTIL THE PART ARRIVES. THEY CLAIMED IT TO BE JUST A NOISE ISSUE. I OBJECT AND HAVE TO POINT OUT THE COMPLAINT ABOUT SEVERE LACK OF POWER AND PREVIOUS COMPLETE ENGINE/TRANSMISSION FAILURE (WHICH THEY CLAIMED TO BE UNRELATED). AFTER COMPLAINT TOLD I COULD RENT A CAR. FINALLY ABLE TO COMPLAIN MY WAY INTO A LOANER. I HAVE READ ABOUT THIS TACTIC FOR WAYS AROUND LEMON LAW LIABILITY. WAS ADVISED TO REPORT IT HERE. *TR
ENGINE Jul 11, 2013
CAR PURCHASED NOVEMBER 2011. AUGUST 29, 2012 (MUCH <10,000 MILES) REPORTED ROUGH SHIFTING OF AUTOMATIC TRANSMISSION TO VOLKSWAGEN OF ALEXANDRIA. TOLD THAT EXPERIENCE WAS NORMAL. TRUSTED MECHANIC AND USED VEHICLE. MARCH 18, 2013--COMPLETE TRANSMISSION FAILURE WHILE DRIVING IN A PARKING LOT. ENGINE SHUT OFF WHILE MOVING AND ABRUPTLY BROUGHT CAR TO A STOP. THIS IS THE SAME PROBLEM THAT PROMPTED RECALLS FOR THIS CAR IN AUSTRALIA, CHINA, AND JAPAN. BROUGHT INTO VOLKSWAGEN OF ALEXANDRIA AND TOLD PROBLEM WAS RELATED TO COMPUTER ERRORS CONTROLLING TRANSMISSION. JULY 10, 2013--(@15,000 MILES) CAR LOSES REASONABLE AMOUNT OF POWER, MAKES GRINDING NOISE, ENGINE LIGHT APPEARS. BLOCKS FROM VOLKSWAGEN OF ALEXANDRIA. JUST ABLE TO MAKE IT IN. TECHNICIANS REPORT THAT A NUMBER OF FAULTS WERE REPORTED AND HAVE CONTACTED VW OF AMERICA TO ADVISE WHAT TO DO NEXT. ULTIMATELY THEY DECIDE THAT THE MECHATRONICS UNIT (PART OF TRANSMISSION) SHOULD BE REPLACED BUT WILL NOT BE AVAILABLE SOON. ALEXANDRIA VOLKSWAGEN ADVISES ME TO TAKE THE VEHICLE BACK INTO MY POSESSION AND DRIVE IT AS IS UNTIL THE PART ARRIVES. THEY CLAIMED IT TO BE JUST A NOISE ISSUE. I OBJECT AND HAVE TO POINT OUT THE COMPLAINT ABOUT SEVERE LACK OF POWER AND PREVIOUS COMPLETE ENGINE/TRANSMISSION FAILURE (WHICH THEY CLAIMED TO BE UNRELATED). AFTER COMPLAINT TOLD I COULD RENT A CAR. FINALLY ABLE TO COMPLAIN MY WAY INTO A LOANER. I HAVE READ ABOUT THIS TACTIC FOR WAYS AROUND LEMON LAW LIABILITY. WAS ADVISED TO REPORT IT HERE. *TR
ENGINE Jun 6, 2013
WHILE OPERATING THE VEHICLE UNDER NORMAL CONDITIONS, I HEARD A RATTLE FROM THE ENGINE, FOLLOWED BY THE SOUND OF SOMETHING RATTLING IN THE ENGINE COMPARTMENT AND THEN FALLING OUT. THE ENGINE DIED IMMEDIATELY AND I WAS ABLE TO COAST TO THE SHOULDER. AFTER THE DEALER INSPECTED THE CAR THEY FOUND THAT THE WATER PUMP WAS FAULTY AND IT CAUSED THE WATER PUMP PULLEY TO COME OFF AND CAUSE DAMAGE TO THE CYLINDER HEAD, VALVES, COVER, WATER PUMP, AND TIMING BELT, IN ADDITION TO THE WATER PUMP PULLEY FALLING OFF. THE DEALER THEN TOLD ME THIS WAS A KNOWN ISSUE FOR THIS MAKE AND MODEL AND THAT THEY HAD MADE THE SAME REPAIR TO SEVERAL OTHER MODELS IN THEIR SERVICE DEPARTMENT. THEY ADVISED THERE WAS AN UPDATED WATER PUMP PART THAT HAD COMPONENTS MADE OF METAL RATHER THAN PLASTIC TO WITHSTAND THE ENGINE HEAT, WHICH WAS WHAT CAUSED MY WATER PUMP TO FAIL. ADDITIONALLY, MY VEHICLE WAS IN FOR A REGULARLY SCHEDULED MAINTENANCE APPOINTMENT DAYS EARLIER AND THE DEALER NEGLECTED TO CHECK THE WATER PUMP OR ADVISE ME THAT IT MIGHT BE FAULTY, EVEN THOUGH THEY KNEW AND ADMITTED LATER TO IT BEING A KNOWN PROBLEM WITH THE CAR. *TR
POWER TRAIN Jun 6, 2013
WHILE OPERATING THE VEHICLE UNDER NORMAL CONDITIONS, I HEARD A RATTLE FROM THE ENGINE, FOLLOWED BY THE SOUND OF SOMETHING RATTLING IN THE ENGINE COMPARTMENT AND THEN FALLING OUT. THE ENGINE DIED IMMEDIATELY AND I WAS ABLE TO COAST TO THE SHOULDER. AFTER THE DEALER INSPECTED THE CAR THEY FOUND THAT THE WATER PUMP WAS FAULTY AND IT CAUSED THE WATER PUMP PULLEY TO COME OFF AND CAUSE DAMAGE TO THE CYLINDER HEAD, VALVES, COVER, WATER PUMP, AND TIMING BELT, IN ADDITION TO THE WATER PUMP PULLEY FALLING OFF. THE DEALER THEN TOLD ME THIS WAS A KNOWN ISSUE FOR THIS MAKE AND MODEL AND THAT THEY HAD MADE THE SAME REPAIR TO SEVERAL OTHER MODELS IN THEIR SERVICE DEPARTMENT. THEY ADVISED THERE WAS AN UPDATED WATER PUMP PART THAT HAD COMPONENTS MADE OF METAL RATHER THAN PLASTIC TO WITHSTAND THE ENGINE HEAT, WHICH WAS WHAT CAUSED MY WATER PUMP TO FAIL. ADDITIONALLY, MY VEHICLE WAS IN FOR A REGULARLY SCHEDULED MAINTENANCE APPOINTMENT DAYS EARLIER AND THE DEALER NEGLECTED TO CHECK THE WATER PUMP OR ADVISE ME THAT IT MIGHT BE FAULTY, EVEN THOUGH THEY KNEW AND ADMITTED LATER TO IT BEING A KNOWN PROBLEM WITH THE CAR. *TR
STRUCTURE:BODY Jun 3, 2013
THE HATCHBACK EDGES ON THE SIDE OF THE VEHICLES HAVE A KNIFE POINT THAT IS JUST UNDER SIX FEET OFF THE GROUND. UNLOADING THE CAR IN THE GARAGE I MISJUDGED THE CLEARANCE AND SUFFERED A PAINFUL PUNCTURE WOUND ON TOP OF MY HEAD. I FELL TO THE GROUND AND THE WOUND BLED PROFUSELY. THESE EDGES NEEDED TO BE ROUNDED OFF OR OTHERWISE BLUNTED. *TR
1 injured
VEHICLE SPEED CONTROL May 30, 2013
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GOLF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED THEN CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000. UPDATED 08/15/13*LJ THE CONSUMER STATED THE ACCELERATOR STUCK WHEN HE BACKED DOWN THE DRIVEWAY ON INCLINE. THE VEHICLE ACCELERATED BY ITSELF AFTER GOING DOWN AN INCLINE AND AROUND THE CORNER.
Crash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL May 30, 2013
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GOLF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED THEN CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000. UPDATED 08/15/13*LJ THE CONSUMER STATED THE ACCELERATOR STUCK WHEN HE BACKED DOWN THE DRIVEWAY ON INCLINE. THE VEHICLE ACCELERATED BY ITSELF AFTER GOING DOWN AN INCLINE AND AROUND THE CORNER.
Crash
FUEL SYSTEM, DIESEL May 10, 2013
FUEL PUMP FAILURE AT 7200 MILES (DESPITE USING DIESEL FUEL) RESULTING IN SHARDS OF METAL IN THE FUEL SYSTEM AND INABILITY TO DRIVE CAR, HAD TO BE TOWED TO DEALER LOOKING AT THE WEB, THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN A NEWER TDI ENGINE. *TR
AIR BAGS May 2, 2013
I WAS TRAVELING ON A HIGHWAY IN DALLAS. THERE WAS A 2003 TOYOTA TACOMA TWO LANES TO THE LEFT OF ME. HE APPARENTLY WANTED TO TAKE AN EXIT THAT WAS RAPIDLY COMING UP. HE HAD A DRESSER IN THE BED SO HE ASKED HIS WIFE IF IT WAS CLEAR TO CUT ACROSS ALL 5 LANES TO TAKE THE EXIT. I WAS TWO LANES OVER AND REAR ENDED HIM. HE BRAKE WHEN HE SAW ME AND I HAD LITTLE TIME TO REACT, SO I HIT HIM FRONT DISTRIBUTED TO REAR DISTRIBUTED. MY AIR BAGS DID NOT DEPLOY. I'VE BEEN A POLICE OFFICER FOR 17 YEARS AND A FIREFIGHTER EVEN LONGER AND KNOW HOW AIR BAGS WORK. SINCE I ESSENTIALLY REAR ENDED HIM, I KNOW I TRIPPED MORE THAN ONE AIRBAG SENSOR AT A TIME. MY AIR BAGS DID NOT DEPLOY. I ENDED UP WITH A CARDIAC BRUISE AND UPPER JOINT INJURIES. I CALLED VW CUSTOMER CARE AND SENT THEM PICTURES OF THE CAR. THEY THINK I WENT UNDER HIS TRUCK AND THAT'S WHY THE BAGS DID NOT DEPLOY. HIS TRUCK WAS STOCK WITH NO LIFT KIT OR ANYTHING, SO I WOULD HOPE MY BAGS WOULD DEPLOY, BUT THEY DIDN'T. I KNOW WE NOW TRACK IF A VEHICLE'S HEIGHT HAD BEEN ALTERERD ON ACCIDENT REPORTS IN TEXAS. I HAVE A FEW PICTURES OF THE CAR.
Crash 1 injured
STRUCTURE:BODY May 2, 2013
I WAS TRAVELING ON A HIGHWAY IN DALLAS. THERE WAS A 2003 TOYOTA TACOMA TWO LANES TO THE LEFT OF ME. HE APPARENTLY WANTED TO TAKE AN EXIT THAT WAS RAPIDLY COMING UP. HE HAD A DRESSER IN THE BED SO HE ASKED HIS WIFE IF IT WAS CLEAR TO CUT ACROSS ALL 5 LANES TO TAKE THE EXIT. I WAS TWO LANES OVER AND REAR ENDED HIM. HE BRAKE WHEN HE SAW ME AND I HAD LITTLE TIME TO REACT, SO I HIT HIM FRONT DISTRIBUTED TO REAR DISTRIBUTED. MY AIR BAGS DID NOT DEPLOY. I'VE BEEN A POLICE OFFICER FOR 17 YEARS AND A FIREFIGHTER EVEN LONGER AND KNOW HOW AIR BAGS WORK. SINCE I ESSENTIALLY REAR ENDED HIM, I KNOW I TRIPPED MORE THAN ONE AIRBAG SENSOR AT A TIME. MY AIR BAGS DID NOT DEPLOY. I ENDED UP WITH A CARDIAC BRUISE AND UPPER JOINT INJURIES. I CALLED VW CUSTOMER CARE AND SENT THEM PICTURES OF THE CAR. THEY THINK I WENT UNDER HIS TRUCK AND THAT'S WHY THE BAGS DID NOT DEPLOY. HIS TRUCK WAS STOCK WITH NO LIFT KIT OR ANYTHING, SO I WOULD HOPE MY BAGS WOULD DEPLOY, BUT THEY DIDN'T. I KNOW WE NOW TRACK IF A VEHICLE'S HEIGHT HAD BEEN ALTERERD ON ACCIDENT REPORTS IN TEXAS. I HAVE A FEW PICTURES OF THE CAR.
Crash 1 injured
POWER TRAIN Apr 7, 2013
VEHICLE WAS PARKED AND THE ENGINE WAS TURNED OFF. STARTED MOTOR AND PLACE AUTOMATIC TRANSMISSION IN REVERSE. A LOUD CLUNK NOISE WAS HEARD BUT BACKING UP WAS OK. THEN PLACED VEHICLE IN DRIVE AND THE SAME NOISE WAS HEARD AGAIN. THE VEHICLE TRANSMISSION APPEARS TO OPERATE ONLY IN THE TOP [HIGH] GEAR MODE. IT DOES NOT AUTO SHIFT THROUGH THE FULL GEAR RANGE. DRIVES FORWARD IN TOP GEAR ONLY. *TR