2023 TOYOTA HIGHLANDER HYBRID

6 recalls — 10 complaints — 39 TSBs — 5/5 safety rating

SEATS:MID/REAR ASSEMBLY:RECLINER

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Consequence

A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota’s customer service at 1-800-33... Read more

550,007 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di... Read more

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

1,024,407 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.... Read more

Consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

1,716 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

EQUIPMENT:OTHER:LABELS

Defect Description

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia ... Read more

Consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

33,848 vehicles affected

Manufacturer: Gulf States Toyota, Inc.

STRUCTURE:BODY:BUMPERS

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

750,795 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STEERING:COLUMN

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the... Read more

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

152,927 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

10 total complaints 2 crashes

Top Reported Components

Component	Complaints
SERVICE BRAKES	2
TRACTION CONTROL SYSTEM	1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL	1
UNKNOWN OR OTHER	1
VEHICLE SPEED CONTROL	1
ENGINE	1
SEAT BELTS	1
AIR BAGS	1
POWER TRAIN	1

Incident date: Feb 29, 2024

My vehicle’s flex plate is defective and, after having researched this further, it is a known manufacturer’s (Ford) issue. Despite this fact, Ford has conveniently issued a “recall” that eliminates my being able to have their defective part replaced and paid for by them. Straub vs Ford Motor... Read more

Incident date: Jan 28, 2023

The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133 (El... Read more

Incident date: Jan 28, 2023

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal needed to be depressed to the floorboard to stop the vehicle. The contact stated that t... Read more

Incident date: Jan 28, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufactur... Read more

Incident date: Jul 15, 2024

On May 30, 2024, the vehicle associated with the VIN associated with the report was involved in an accident. The vehicle is inoperable due to the seatbelt no longer working since the accident. The vehicle is at the collision center of my choice, and all repairs except for the seatbelt have been ma... Read more

Crash

Incident date: Oct 26, 2023

The contact owns a 2020 Ford EcoSport. The contact stated while driving at undisclosed speeds, the "low engine oil pressure" message was displayed and flashing and the vehicle was decelerating unintendedly. The vehicle was restarted; however, there was a rattling sound, and revving sound when the co... Read more

Incident date: Apr 25, 2024

My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my ... Read more

Crash

Incident date: Feb 28, 2023

While I was driving down the interstate the audio went to maximum volume. This caused me to panic while driving 70 mph down a very busy interstate because the music was blasting very loudly. I was quickly trying to turn it down and would not work. The power and mute would not work. I had to grab my... Read more

Incident date: Jul 12, 2023

2023 and 2024 Hybrid Accord vehicles liberally activate brake lights while cruise control is active under even the slightest level of deceleration creating an appearance of a “brake check” when there is no brake check. A traditional car’s cruise control, for instance when set to 60MPH allows ... Read more

Incident date: Nov 11, 2022

The contact rented a 2023 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently, and the rear driver's door opened unintendedly, and the rear seat shifted forward. The contact stated that an unknown warning light was illuminated, and the tract... Read more

NHTSA Safety Ratings — 2023 TOYOTA HIGHLANDER HYBRID

2023 Toyota HIGHLANDER HYBRID SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash — Driver	4 / 5 ★★★★☆
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy — 2023 TOYOTA HIGHLANDER HYBRID

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.5L 4-cyl, Automatic (AV-S6) (Front-Wheel Drive)	36.0	35.0	36.0	Regular	$1,900

CO2 Emissions: 245.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2023 TOYOTA HIGHLANDER HYBRID

39 manufacturer communications from 25 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	8
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER	6
980000 UNKNOWN OR OTHER	3
200000 WHEELS	2
350000 EQUIPMENT	2
346000 COMMUNICATION:MANUFACTURER TELEMATICS	2
060000 ENGINE AND ENGINE COOLING	2
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE	1

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

TSB: A head unit software update is now available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2050). This software update i

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s

060000 ENGINE AND ENGINE COOLING

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,

980000 UNKNOWN OR OTHER

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message

030000 SERVICE BRAKES, HYDRAULIC

110000 ELECTRICAL SYSTEM

270000 LANE DEPARTURE

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

110000 ELECTRICAL SYSTEM

TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (

119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

110000 ELECTRICAL SYSTEM

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

980000 UNKNOWN OR OTHER

200000 WHEELS

TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: When setting up the Toyota Audio Multimedia (21MM) user profile, if the QR code is not working please use the following recommendations.

110000 ELECTRICAL SYSTEM

TT: Some 2022-2024 MY vehicles equipped with the A25A engine may exhibit a leak from the engine water pump, and/or MIL On condition accompanied by DTC(s): ?P26CA14 Engine Coolant Pump Circuit Short to Ground or Open ?P26CA31 Engine Cool

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

200000 WHEELS

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond

350000 EQUIPMENT

TSB: 2023 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During

100001 HYBRID PROPULSION SYSTEM

TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid vehicle (HV) battery. ?Auxiliary (12V) battery. If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

TOYOTA HIGHLANDER HYBRID — All Years Overview

Complete safety history for the TOYOTA HIGHLANDER HYBRID across all model years (2004–2025).

54 Total Recalls

1,103 Total Complaints

0 Investigations

80 Reported Crashes

24 Reported Fires

2 Reported Deaths

TOYOTA HIGHLANDER HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	2	0	View
2024	4	0	View
2023 (current)	6	10
2022	4	10	View
2021	4	17	View
2020	4	9	View
2019	0	9	View
2018	0	7	View
2017	2	7	View
2016	0	9	View
2015	0	5	View
2014	1	2	View
2013	0	6	View
2012	0	11	View
2011	1	5	View
2010	4	26	View
2009	4	55	View
2008	8	272	View
2007	2	160	View
2006	6	481	View
2005	1	2	View
2004	1	0	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 TOYOTA HIGHLANDER HYBRID

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2023 TOYOTA HIGHLANDER HYBRID

Safety Technology

EPA Fuel Economy — 2023 TOYOTA HIGHLANDER HYBRID

Technical Service Bulletins — 2023 TOYOTA HIGHLANDER HYBRID

Most Affected Components

TOYOTA HIGHLANDER HYBRID — All Years Overview

TOYOTA HIGHLANDER HYBRID — Year by Year

Other TOYOTA Models