2020 TOYOTA HIGHLANDER HYBRID
4 recalls — 9 complaints — 112 TSBs — 5/5 safety rating
23V865000 Dec 20, 2023
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir... Read more
Consequence
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may con... Read more
23V720000 Oct 26, 2023
STRUCTURE:BODY:BUMPERS
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Consequence
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
22V239000 Apr 13, 2022
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the... Read more
Consequence
Driving with a deactivated stability control system increases the risk of a crash.
Remedy
Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
20V633000 Oct 14, 2020
AIR BAGS
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Consequence
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
Complaint Statistics
9 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| ENGINE | 2 |
| TIRES | 1 |
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT | 1 |
| FUEL SYSTEM, DIESEL | 1 |
| POWER TRAIN | 1 |
ENGINE
Jun 24, 2025
Incident date: Jun 24, 2025
Complaint Regarding Mechanical Failure and $315 Service Charge on Recent Vehicle Purchase I’m writing to formally express my concern and disappointment regarding the recent service experience involving my vehicle purchased on April 12, 2025. A few weeks after purchase, I returned to the dealersh... Read more
ELECTRICAL SYSTEM
Apr 28, 2025
Incident date: Feb 29, 2024
The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 40 MPH, the Lane Departure, Adaptive Cruise Control, and two additional warning lights were illuminated. The contact stated that the Blind Spot System and Cross-Traffic warning lights illuminated. The contact stated ... Read more
ENGINE
Mar 26, 2025
Incident date: Dec 20, 2023
The engine has a coolant leak to the engine block. Faulty engine design.
POWER TRAIN
Mar 21, 2025
Incident date: Jan 15, 2024
When accelerating the transmission slips. My mechanic said Hyundai has a memo saying they are making a new torque converter due to these problems, and I will need a new torque converter. The torque converter is on backorder and according to my mechanic, will not be available for many months; thus ... Read more
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
Jan 21, 2025
Incident date: Jan 21, 2025
full gauge cluster screen flickering every once in a while.
FUEL SYSTEM, DIESEL
Jan 21, 2025
Incident date: Jan 21, 2025
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of... Read more
ELECTRICAL SYSTEM
Nov 20, 2023
Incident date: Sep 16, 2023
The contact owns a 2012 Kia Sorento. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, prompting the contact to pull the vehicle into a parking lot. The contact also stated that the vehicle history stated that the engine was replaced by the dealer ... Read more
SERVICE BRAKES
Oct 27, 2023
Incident date: Oct 27, 2022
The dash cluster randomly shuts-off/restarts while driving the vehicle and when it did last time ford app sent 3 notifications of faults with antilock brakes, TPM, restraint indicator warnings. If there is an issue with these items and I have road emergency and my brakes and restraints do not work p... Read more
TIRES
May 5, 2021
Incident date: Feb 26, 2021
TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER HYBRID EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE, TIRE SIZE: 235/55/R20, DOT NUMBER: M68AJM1R0720. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TREAD ON THE PASSENGER'S SIDE REAR SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT PULLED OVER AND RE... Read more
NHTSA Safety Ratings — 2020 TOYOTA HIGHLANDER HYBRID
2020 Toyota HIGHLANDER HYBRID SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 16.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy — 2020 TOYOTA HIGHLANDER HYBRID
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.5L 4-cyl, Automatic (AV-S6) (Front-Wheel Drive) | 36.0 | 35.0 | 36.0 | Regular | $1,900 |
CO2 Emissions: 245.0 g/mile (Small Sport Utility Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2020 TOYOTA HIGHLANDER HYBRID
112 manufacturer communications from 70 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 17 |
| 350000 EQUIPMENT | 14 |
| 060000 ENGINE AND ENGINE COOLING | 10 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 9 |
| 353000 EQUIPMENT:ELECTRICAL | 5 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 4 |
| 160000 STRUCTURE | 4 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 4 |
LSB006523
Dec 19, 2024
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TT: Engine Oil Leak between the Lower Oil Pan and Crank Case
LSB006523
Dec 19, 2024
980000 UNKNOWN OR OTHER
TT: Engine Oil Leak between the Lower Oil Pan and Crank Case
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
22TE09
Feb 28, 2024
060000 ENGINE AND ENGINE COOLING
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience.
22TE09
Feb 28, 2024
100001 HYBRID PROPULSION SYSTEM
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience.
TSB010622
Feb 20, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w
TSB010622
Feb 20, 2024
980000 UNKNOWN OR OTHER
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w
TSB010421
Feb 15, 2024
030000 SERVICE BRAKES, HYDRAULIC
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421
Feb 15, 2024
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421
Feb 15, 2024
110000 ELECTRICAL SYSTEM
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
TSB010421
Feb 15, 2024
270000 LANE DEPARTURE
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message
T-TT-0702-22 Rev
Feb 12, 2024
060000 ENGINE AND ENGINE COOLING
TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation.
TSB008523A
Nov 17, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB008523A
Nov 17, 2023
119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB009223
Nov 15, 2023
060000 ENGINE AND ENGINE COOLING
Toyota vehicles equipped with an A25A-FKS or A25A-FXS engine may exhibit reduced engine power and/or a MIL ON condition
TSB008523
Nov 1, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
TTT073723
Aug 17, 2023
980000 UNKNOWN OR OTHER
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
TTT073723
Aug 17, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
TSB-0033-23
Jun 8, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)
TSB-0033-23
Jun 8, 2023
070000 FUEL SYSTEM, GASOLINE
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)
22TE09
May 18, 2023
060000 ENGINE AND ENGINE COOLING
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience.
22TE09
May 18, 2023
114000 ELECTRICAL SYSTEM:WIRING
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience.
22TE09-1
May 18, 2023
060000 ENGINE AND ENGINE COOLING
TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2020 ?2022 MODEL YEAR HIGHLANDER HYBRID AWD
22TE09-1
May 18, 2023
114000 ELECTRICAL SYSTEM:WIRING
TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2020 ?2022 MODEL YEAR HIGHLANDER HYBRID AWD
T-TT-0694-22
May 18, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that
23TE01 Dealer Pa
Apr 5, 2023
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for
TTT070222
Feb 20, 2023
060000 ENGINE AND ENGINE COOLING
TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation.
T-TT-0611-20 Rev
Dec 19, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
T-SB-0049-21 Rev
Dec 9, 2022
070000 FUEL SYSTEM, GASOLINE
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid and 2021 ? 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure ? Too Low) and/or P107A2A (Fuel Rail Pressu
T-SB-0049-21 Rev
Dec 9, 2022
110000 ELECTRICAL SYSTEM
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid and 2021 ? 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure ? Too Low) and/or P107A2A (Fuel Rail Pressu
T-SB-0106-22
Dec 7, 2022
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used
T-TT-0694-22 Rev
Aug 10, 2022
060000 ENGINE AND ENGINE COOLING
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). In several cases, it was fo
T-TT-0703-22
Aug 5, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition h
T-SB-0055-22 Rev
Aug 1, 2022
110000 ELECTRICAL SYSTEM
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Premium Audio system may exhibit an abnormal multi-display operation, including but not limited to: an inter
T-SB-0055-22 Rev
Aug 1, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Premium Audio system may exhibit an abnormal multi-display operation, including but not limited to: an inter
T-TT-0702-22
Jul 29, 2022
060000 ENGINE AND ENGINE COOLING
TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation.
TTT069922
Jul 8, 2022
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.
TSB005522
Jun 15, 2022
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Premium Audio system may exhibit an abnormal multi-display operation, including but not limited to: an inter
TSB005522
Jun 15, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Premium Audio system may exhibit an abnormal multi-display operation, including but not limited to: an inter
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
T-SB-0110-20 Rev
May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while
T-SB-0110-20 Rev
May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while
TSB009421Rev1
May 26, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
TSB004822
May 16, 2022
162210 STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
TSB: Some 2020 ? 2022 model year Highlander (except XSE models) and Highlander Hybrid vehicles may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be caused by the radiator grille bracket. A new radiator
TTT069522
May 13, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
T-TT-0694-22
Apr 6, 2022
110000 ELECTRICAL SYSTEM
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). In several cases, it was fo
TSB002422
Mar 22, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TSB: Some 2018 model year Camry and Camry Hybrid, 2019 model year Avalon and Avalon Hybrid, 2020 ? 2021 model year Highlander, Highlander Hybrid, and Corolla, and 2021 model year Sienna Hybrid vehicles may exhibit decreased front windshield
TSB002019
Mar 22, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE March 22, 2022: This bulletin is now obsolete. Please see T-SB-0024-22.
T-SB-0008-22
Feb 8, 2022
140000 AIR BAGS
TSB: Some 2020 ? 2021 model year Highlander Hybrid vehicles may exhibit one or more of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed
T-SB-0008-22
Feb 8, 2022
270000 LANE DEPARTURE
TSB: Some 2020 ? 2021 model year Highlander Hybrid vehicles may exhibit one or more of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed
T-SB-0003-22
Jan 28, 2022
114000 ELECTRICAL SYSTEM:WIRING
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
T-SB-0104-21
Dec 17, 2021
110000 ELECTRICAL SYSTEM
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Mu
T-SB-0104-21
Dec 17, 2021
350000 EQUIPMENT
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Mu
T-SB-0104-21
Dec 17, 2021
060000 ENGINE (PWS)
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Mu
T-SB-0103-21
Dec 15, 2021
060000 ENGINE (PWS)
TSB: Some 2020 ? 2022 model year Highlander Hybrid vehicle customers may express a concern of engine noise on acceleration from 0 ? 45 mph. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0094-21
Nov 23, 2021
160000 STRUCTURE
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
T-SB-0019-21 Rev
Nov 12, 2021
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Re
T-SB-0089-21
Oct 14, 2021
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED
T-SB-0095-20 Obs
Oct 14, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE October 14, 2021: This bulletin is now obsolete. Please see T-SB-0089-21.
T-TT-0578-19 Rev
Oct 1, 2021
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function
T-TT-0665-21
Sep 10, 2021
117200 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
TT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. Howe
T-SB-0019-21 Rev
Jul 9, 2021
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Re
Toyota PRO21-UFR
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-SB-0025-21
May 3, 2021
110000 ELECTRICAL SYSTEM
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Alb
T-SB-0025-21
May 3, 2021
350000 EQUIPMENT
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Alb
T-SB-0025-21
May 3, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Alb
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0634-20
Nov 13, 2020
110000 ELECTRICAL SYSTEM
TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document.
T-TT-0634-20
Nov 13, 2020
350000 EQUIPMENT
TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document.
T-SB-0066-20 Rev
Oct 6, 2020
110000 ELECTRICAL SYSTEM
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Di
T-SB-0066-20 Rev
Oct 6, 2020
350000 EQUIPMENT
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Di
T-TT-0620-20
Aug 27, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Starting with 8/11/2020 production, 2020 model year Highlander vehicles will not include visor bracket covers.
T-TT-0620-20
Aug 27, 2020
163400 STRUCTURE:INTERIOR PANELS:SUN VISOR
TT: Starting with 8/11/2020 production, 2020 model year Highlander vehicles will not include visor bracket covers.
T-TT-0553-19 Rev
Jul 20, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
T-TT-0613-20
May 28, 2020
160000 STRUCTURE
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corro
T-TT-0613-20
May 28, 2020
350000 EQUIPMENT
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corro
T-TT-0614-20
May 28, 2020
060000 ENGINE AND ENGINE COOLING
TT: Some 2020 model year models equipped with A25A-FKS or A25A-FXS engine may exhibit a MIL ON with one or more of the following DTCs (P26CB71, P26CA14, and P26CA31) and/or coolant leak from electric water pump body or electrical connecto
T-TT-0614-20
May 28, 2020
110000 ELECTRICAL SYSTEM
TT: Some 2020 model year models equipped with A25A-FKS or A25A-FXS engine may exhibit a MIL ON with one or more of the following DTCs (P26CB71, P26CA14, and P26CA31) and/or coolant leak from electric water pump body or electrical connecto
T-TT-0611-20
May 18, 2020
110000 ELECTRICAL SYSTEM
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how
T-TT-0611-20
May 18, 2020
350000 EQUIPMENT
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how
T-TT-0604-20
Mar 26, 2020
160000 STRUCTURE
TT: In the interest of customer satisfaction, the adoption of wrap guard film to the Front and Rear Door, Window Frame Moldings (Black Out Moldings), was implemented on 2020 model year Highlander and Highlander HV. This film should be remov
Toyota Safety Re
Mar 19, 2020
350000 EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
Toyota Safety Re
Mar 12, 2020
350000 EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0009-19_Rev
Mar 10, 2020
110000 ELECTRICAL SYSTEM
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
T-SB-0009-19_Rev
Mar 10, 2020
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
T-SB-0009-19_Rev
Mar 10, 2020
030000 BRAKES (PWS)
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
T-SB-0008-19_Rev
Mar 3, 2020
110000 ELECTRICAL SYSTEM
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be
T-SB-0008-19_Rev
Mar 3, 2020
350000 EQUIPMENT
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be
Safety Recall an
Feb 18, 2020
350000 EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-592-20
Jan 7, 2020
020000 SUSPENSION
TT: Alignment specifications for the 2020 Highlander and Highlander HV have been updated and are significantly different from the previous model.
T-TT-0442-17_Rev
Nov 18, 2019
110000 ELECTRICAL SYSTEM
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Nov 18, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Nov 18, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-SB-0158-18-Rev
Jul 3, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: REVISION NOTICE July 03, 2019 Rev1: ? Applicability has been updated to include 2020 model year Supra vehicles. ? The Hook and Loop Style section has been added. Any previous printed versions of this bulletin should be discarded. 2020
T-SB-0134-16-Rev
Jul 1, 2019
100000 POWER TRAIN
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
Showing 100 of 112 bulletins.
TOYOTA HIGHLANDER HYBRID — All Years Overview
Complete safety history for the TOYOTA HIGHLANDER HYBRID across all model years (2004–2025).
54
Total Recalls
1,103
Total Complaints
0
Investigations
80
Reported Crashes
24
Reported Fires
2
Reported Deaths
TOYOTA HIGHLANDER HYBRID — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 2 | 0 | View |
| 2024 | 4 | 0 | View |
| 2023 | 6 | 10 | View |
| 2022 | 4 | 10 | View |
| 2021 | 4 | 17 | View |
| 2020 (current) | 4 | 9 | |
| 2019 | 0 | 9 | View |
| 2018 | 0 | 7 | View |
| 2017 | 2 | 7 | View |
| 2016 | 0 | 9 | View |
| 2015 | 0 | 5 | View |
| 2014 | 1 | 2 | View |
| 2013 | 0 | 6 | View |
| 2012 | 0 | 11 | View |
| 2011 | 1 | 5 | View |
| 2010 | 4 | 26 | View |
| 2009 | 4 | 55 | View |
| 2008 | 8 | 272 | View |
| 2007 | 2 | 160 | View |
| 2006 | 6 | 481 | View |
| 2005 | 1 | 2 | View |
| 2004 | 1 | 0 | View |