2017 TOYOTA HIGHLANDER HYBRID

2 recalls, 7 complaints - 102 TSBs - 5/5 safety rating

17V520000 Aug 23, 2017
EQUIPMENT
Defect Description
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Consequence
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
1,121 vehicles affected
Manufacturer: Gulf States Toyota, Inc.
17V295000 May 2, 2017
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Defect Description
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as state... Read more
Consequence
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
409 vehicles affected
Manufacturer: Gulf States Toyota, Inc.

Complaint Statistics

7 total complaints

Top Reported Components

ComponentComplaints
ENGINE2
ELECTRICAL SYSTEM1
VISIBILITY/WIPER1
ELECTRONIC STABILITY CONTROL (ESC)1
FUEL/PROPULSION SYSTEM1
SERVICE BRAKES, HYDRAULIC1
SERVICE BRAKES, HYDRAULIC Jun 29, 2021
Incident date: Jun 19, 2021
The contact owns a 2017 Toyota Highlander Hybrid. The contact stated while driving 35 mph, the brake power low, stop at a safe place warning message was displayed. The contact stated that shortly after several warning lights were illuminated, the brake pedal was depressed and was firm. The contact t... Read more
ELECTRONIC STABILITY CONTROL (ESC) Aug 15, 2017
Incident date: Jul 21, 2017
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
ENGINE Aug 15, 2017
Incident date: Jul 21, 2017
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
FUEL/PROPULSION SYSTEM Aug 15, 2017
Incident date: Jul 21, 2017
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
ELECTRICAL SYSTEM Apr 9, 2017
Incident date: Mar 2, 2017
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON ST... Read more
ENGINE Apr 9, 2017
Incident date: Mar 2, 2017
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON ST... Read more
VISIBILITY/WIPER Apr 9, 2017
Incident date: Mar 2, 2017
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON ST... Read more

NHTSA Safety Ratings, 2017 TOYOTA HIGHLANDER HYBRID

2017 Toyota Highlander HV SUV AWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 4 / 5 ★★★★☆
Frontal Crash, Driver 4 / 5 ★★★★☆
Frontal Crash, Passenger 5 / 5 ★★★★★
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 16.9%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningOptional
Lane Departure WarningStandard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2017 TOYOTA HIGHLANDER HYBRID

102 manufacturer communications from 60 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT19
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL13
110000 ELECTRICAL SYSTEM8
160000 STRUCTURE8
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY7
353000 EQUIPMENT:ELECTRICAL6
356000 EQUIPMENT ADAPTIVE/MOBILITY4
070000 FUEL SYSTEM, GASOLINE4
T-PANT-2024-004- Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004- Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
TSB005823 Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
23TE04 Feb 9, 2023
030000 SERVICE BRAKES, HYDRAULIC
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) v
23TE04 Feb 9, 2023
140000 AIR BAGS
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) v
ZKG_Dealer_Lette Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z2G_Dealer_Lette Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z3G_Dealer_Lette Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
TSB001221Rev2 Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
TSB004522Rev1 Jun 3, 2022
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1 Jun 3, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
T-SB-0119-15 Rev May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
T-SB-0119-15 Rev May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
TSB009421Rev1 May 26, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
Support Program May 18, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
TSB000320 May 2, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22
T-SB-0045-22 Apr 29, 2022
110000 ELECTRICAL SYSTEM
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
T-SB-0045-22 Apr 29, 2022
180000 VEHICLE SPEED CONTROL
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
T-SB-0045-22 Apr 29, 2022
350000 EQUIPMENT
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
ZKG_Paint_Repair Apr 28, 2022
350000 EQUIPMENT
CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
ZKG_Dealer_Lette Apr 28, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Lette Apr 28, 2022
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Daily Apr 28, 2022
160000 STRUCTURE
DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and H
ZKG_Dealer_Daily Apr 28, 2022
350000 EQUIPMENT
DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and H
T-TT-0686-22 Mar 8, 2022
060000 ENGINE AND ENGINE COOLING
TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due
T-SB-0003-22 Jan 28, 2022
114000 ELECTRICAL SYSTEM:WIRING
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El
Toyota PRO19-02 Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02 Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02 Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
T-SB-0094-21 Nov 23, 2021
160000 STRUCTURE
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
T-TT-0600-20 Rev Nov 10, 2021
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to
T-TT-0578-19 Rev Oct 1, 2021
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function
21TC03_Fuel Pump Jul 15, 2021
070000 FUEL SYSTEM, GASOLINE
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21TC03 LOW-PRESSURE FUEL PUMP
21TC03_Fuel Pump Jul 15, 2021
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21TC03 LOW-PRESSURE FUEL PUMP
21TC03_DL_Toyota Jul 15, 2021
070000 FUEL SYSTEM, GASOLINE
DL: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the v
21TC03 Region Le Jul 15, 2021
070000 FUEL SYSTEM, GASOLINE
RL: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the
Special Service Jul 15, 2021
070000 FUEL SYSTEM, GASOLINE
RE: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the
21TC03 Dealer Da Jul 15, 2021
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DD: SPECIAL SERVICE CAMPAIGN 21TC03 (Remedy Notice)
Toyota PRO21-UFR May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
Toyota Safety Re Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0074-20 Aug 5, 2020
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-SB-0074-20 Aug 5, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-TT-0553-19 Rev Jul 20, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
T-TT-0583-19 Nov 18, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Some customers who have upgraded their iPhone? to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetoot
T-TT-0568-19 Aug 22, 2019
280000 BACK OVER PREVENTION
TT: Some customers may experience a rattle noise from the roof area while driving at highway speeds, on vehicles equipped with Toyota Genuine Accessory Roof Rack Cross Bars. This noise may originate on the LH side of the cross bar, from cro
T-SB-0080-19 Jul 9, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0080-19 Jul 9, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0033-14-Obs Jul 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete. Please see T-SB-0080-19.
T-SB-0134-16-Rev Jul 1, 2019
100000 POWER TRAIN
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-TT-0442-17_Rev Apr 30, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev Apr 30, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev Apr 30, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0414-16-Rev Feb 28, 2019
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev Feb 28, 2019
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev Feb 28, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0528-19 Feb 22, 2019
200000 WHEELS
TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.
T-SB-0044-16_Rev Feb 7, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Intr
T-SB-0211-17_Rev Feb 5, 2019
020000 SUSPENSION
TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Febru
T-SB-0211-17_Rev Feb 5, 2019
022000 SUSPENSION:REAR
TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Febru
T-SB-0127-18 Sep 28, 2018
162300 STRUCTURE:BODY:DOOR
TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to addres
T-SB-0127-18 Sep 28, 2018
350000 EQUIPMENT
TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to addres
T-TT-0414-16-Rev Sep 12, 2018
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev Sep 12, 2018
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0503-18_Rev Aug 22, 2018
130000 VISIBILITY
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
T-TT-0503-18_Rev Aug 22, 2018
270000 LANE DEPARTURE
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
T-SB-0211-17_Rev Feb 23, 2018
020000 SUSPENSION
TSB: REVISION NOTICE February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any
T-TT-0478-18 Jan 30, 2018
162300 STRUCTURE:BODY:DOOR
TT: Some vehicles may experience a condition in which the LH or RH front door outside molding exhibits a gap, looseness or separation from the outer door panel.
T-SB-0304-17_Rev Jan 11, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89
T-SB-0162-13_Rev Jan 5, 2018
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? Th
T-SB-0162-13_Rev Jan 5, 2018
100001 HYBRID PROPULSION SYSTEM
TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? Th
T-SB-0134-16_Rev Oct 30, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the
T-SB-0304-17 Oct 27, 2017
162300 STRUCTURE:BODY:DOOR
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria lis
T-SB-0103-16 Apr 4, 2017
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equ
T-SB-0103-16 Apr 4, 2017
350000 EQUIPMENT
TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equ
Toyota Safety Re Mar 8, 2017
350000 EQUIPMENT
Update on Technician Certification Requirements
Toyota Safety Re Mar 8, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements
Toyota Safety Re Jan 12, 2017
350000 EQUIPMENT
Update on Technician Certification Requirements.
Safety Recall an Jul 21, 2016
350000 EQUIPMENT
Update on Technician Certification Requirements.
Safety Recall an Jul 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
T-SB-0039-16 REV Jun 22, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. BECAUSE OF THESE FACTORS, BATTERY INSPECTION AND
TSB-0039-16 Rev1 Jun 22, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and
T-TT-0399-16 Jun 9, 2016
110000 ELECTRICAL SYSTEM
TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
T-SB-0045-16 May 19, 2016
350000 EQUIPMENT
TSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. THE FOLLOWING GUIDELINES SHOULD BE PERFORMED TO MINIMIZE VEHICLE COMPONENT/PART DEGRADATION DUE TO EXTENDED VEHICLE STORAGE CON
T-SB-0045-16 May 19, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. THE FOLLOWING GUIDELINES SHOULD BE PERFORMED TO MINIMIZE VEHICLE COMPONENT/PART DEGRADATION DUE TO EXTENDED VEHICLE STORAGE CON
T-SB-0045-16 May 19, 2016
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage con
T-SB-0043-16 May 18, 2016
110000 ELECTRICAL SYSTEM
TSB: HYBRID VEHICLES ARE EQUIPPED WITH 2 TYPES OF BATTERIES: HYBRID VEHICLE (HV) BATTERY; 12-VOLT AUXILIARY BATTERY. IF THE HYBRID VEHICLE IS PUT INTO STORAGE, THE STATE OF CHARGE (SOC) OF ITS HV BATTERY AND AUXILIARY BATTERY WILL GRADUA
T-SB-0043-16 May 18, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Hybrid vehicles are equipped with 2 types of batteries: Hybrid Vehicle (HV) battery; 12-volt auxiliary battery. If the hybrid vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradua
T-SB-0043-16 May 18, 2016
350000 EQUIPMENT
TSB: Hybrid vehicles are equipped with 2 types of batteries: Hybrid Vehicle (HV) battery; 12-volt auxiliary battery. If the hybrid vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradua
T-SB-0042-16 May 16, 2016
190000 TIRES
DURING THE MANUFACTURING PROCESS, TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING. IF THE WHEELS ARE REPLACED OR REFINISHED BEFORE VEHICLE DELIVERY, IT IS IMPORTANT THAT THE TIRES REMAI
T-SB-0042-16 May 16, 2016
190000 TIRES
TSB: Tire Positioning Before New Vehicle Delivery During the manufacturing process, tires are nounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehi
T-SB-0042-16 May 16, 2016
200000 WHEELS
TSB: Tire Positioning Before New Vehicle Delivery During the manufacturing process, tires are nounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehi
T-SB-0039-16 May 13, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. BECAUSE OF THESE FACTORS, BATTERY INSPECTION AND
T-SB-0039-16 May 13, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and
T-SB-0039-16 May 13, 2016
350000 EQUIPMENT
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and
T-SB-0037-16 May 12, 2016
350000 EQUIPMENT
TSB: SOME 2017 MODEL YEAR VEHICLES ARE EQUIPPED WITH A SMART KEY SYSTEM, WHICH ALLOWS THE CUSTOMER TO ENTER AND START THE VEHICLE WITHOUT USING A MECHANICAL KEY. TO ENSURE THE SYSTEM IS OPERATING PROPERLY, THE SMART KEY FUNCTIONS (SMART EN
T-SB-0038-16 May 12, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: 2017 MODEL YEAR VEHICLES ARE EQUIPPED WITH DRIVER?S SIDE FLOOR MAT RETAINING CLIPS TO SECURE THE FLOOR MAT IN THE CORRECT POSITION. IN ADDITION, SOME MODELS MAY UTILIZE RETAINING CLIPS FOR PASSENGER SIDE AND REAR SEAT FLOOR MATS AS WE
T-SB-0038-16 May 12, 2016
350000 EQUIPMENT
TSB: 2017 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as we
T-SB-0038-16 May 12, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: 2017 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as we

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TOYOTA HIGHLANDER HYBRID - All Years Overview

Complete safety history for the TOYOTA HIGHLANDER HYBRID across all model years (2004, 2025).

54 Total Recalls
1,104 Total Complaints
0 Investigations
79 Reported Crashes
25 Reported Fires
2 Reported Deaths

TOYOTA HIGHLANDER HYBRID - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 2 0 View
2024 4 0 View
2023 6 11 View
2022 4 10 View
2021 4 17 View
2020 4 9 View
2019 0 9 View
2018 0 7 View
2017 (current) 2 7
2016 0 9 View
2015 0 5 View
2014 1 2 View
2013 0 6 View
2012 0 11 View
2011 1 5 View
2010 4 26 View
2009 4 55 View
2008 8 272 View
2007 2 160 View
2006 6 481 View
2005 1 2 View
2004 1 0 View

Other TOYOTA Models

Model Recalls Complaints
TUNDRA 787 9,074 View
HIGHLANDER 677 6,756 View
RAV4 669 11,842 View
CROWN 548 141 View
TACOMA 406 10,562 View
VENZA 404 969 View
GRAND HIGHLANDER 388 332 View
PRIUS 365 15,456 View