2009 TOYOTA HIGHLANDER HYBRID
4 recalls — 55 complaints — 132 TSBs
15V689000 Oct 22, 2015
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Defect Description
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vib... Read more
Consequence
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-... Read more
13V396000 Sep 4, 2013
HYBRID PROPULSION SYSTEM: INVERTER
Defect Description
Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module m... Read more
Consequence
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.
13V014000 Jan 16, 2013
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model y... Read more
Consequence
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag de... Read more
Remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
09V223000 Jun 15, 2009
EQUIPMENT:OTHER:LABELS
Defect Description
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE S... Read more
Consequence
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Complaint Statistics
55 total complaints
4 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 17 |
| SERVICE BRAKES, ELECTRIC | 7 |
| SERVICE BRAKES, HYDRAULIC | 5 |
| ENGINE | 4 |
| TIRES | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| VEHICLE SPEED CONTROL | 2 |
| UNKNOWN OR OTHER | 2 |
| HYBRID PROPULSION SYSTEM: INVERTER | 2 |
| ELECTRICAL SYSTEM | 2 |
ENGINE
Jun 18, 2019
Incident date: Apr 12, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING UP A HILL AT 20 MPH, THE VEHICLE STALLED AND THE ABS, TRACTION CONTROL, STEERING SYSTEM, AND BATTERY WARNING INDICATORS ILLUMINATED. IN ADDITION, "STOP VEHICLE IN A SAFE PLACE IMMEDIATELY" APPEARED ON THE INSTRUMENT PANEL. THE CONTA... Read more
SERVICE BRAKES
Jun 18, 2019
Incident date: Apr 12, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING UP A HILL AT 20 MPH, THE VEHICLE STALLED AND THE ABS, TRACTION CONTROL, STEERING SYSTEM, AND BATTERY WARNING INDICATORS ILLUMINATED. IN ADDITION, "STOP VEHICLE IN A SAFE PLACE IMMEDIATELY" APPEARED ON THE INSTRUMENT PANEL. THE CONTA... Read more
SERVICE BRAKES
Mar 6, 2019
Incident date: Mar 6, 2019
BRAKES FAILED SHORTLY AFTER THE ABS WARNING LIGHT WENT OFF. DEALER DIAGNOSED THIS AS A BREAK ACTUATOR ASSEMBLY FAILURE. IT LOOKS LIKE TOYOTA HAD A WARRANTY ENHANCEMENT PROGRAM FOR VEHICLE YEARS 2006-2007. HOWEVER, MY 2009 APPEARS TO BE HAVING EXACTLY THE SAME ISSUE, YET IT'S NOT COVERED BY THE PR... Read more
SERVICE BRAKES
Jan 19, 2019
Incident date: Jan 14, 2019
ONCE CAR WAS SITTING IN A LOT AND ANOTHER TIME, RUNNING ON HIGHWAY. ABS, BRAKE,TRACTION CONTROL, VSC LIGHTS CAME ON ALSO MESSAGE DISPLAY SAID ABS MESSAGE AND BRAKE MESSAGE. CODES FROM ABS DTC,S ARE ALL A C-0371, 1271 THROUGH 1278, 1281, 1346, & 1391. SEEMS TO BE SAME ISSUE AS THE '06-'07 HIGHLANDER... Read more
FUEL/PROPULSION SYSTEM
Jan 12, 2019
Incident date: Dec 10, 2018
TAKATA RECALL- WHEN FUILING FROM THE PUMP, NUZZLES KEEP SHUTING OFF ITSELF LIKE THE TANK IS ALREADY FULL. ITS BEEN HAPPENING RECENTLY. AT THE SAME TIME, CHECK BREAK SYSTEM BY DELER START APPERING. IT TAKES 3 TO 4 PUSH TO START THE CAR AFTER THIS ERROR MESSAGE. SOMETIMES IT TAKES LONGER AND ESPECIALL... Read more
SERVICE BRAKES
Jan 12, 2019
Incident date: Dec 10, 2018
TAKATA RECALL- WHEN FUILING FROM THE PUMP, NUZZLES KEEP SHUTING OFF ITSELF LIKE THE TANK IS ALREADY FULL. ITS BEEN HAPPENING RECENTLY. AT THE SAME TIME, CHECK BREAK SYSTEM BY DELER START APPERING. IT TAKES 3 TO 4 PUSH TO START THE CAR AFTER THIS ERROR MESSAGE. SOMETIMES IT TAKES LONGER AND ESPECIALL... Read more
SERVICE BRAKES
Oct 23, 2018
Incident date: Oct 22, 2018
THE BRAKE SYSTEM COMPLETELY WENT OUT OF ORDER SUDDENLY, DURING THE MOTION IN THE STREET. ALTHOUGH THE BRAKE SYSTEM LIQUID WAS RENEWED IN TOYOTA CENTER JUST FEW DAYS AGO, FEW DAYS PRIOR TO REQUIRED SCHEDULED MAINTENANCE DATE. NOW THE PRICE OF THE BRAKE SYSTEM REPAIR IS CATASTROPHIC. AS I AM ASKING FO... Read more
1 injured
SERVICE BRAKES
Apr 18, 2018
Incident date: Oct 6, 2017
ABS VSC AND BRAKE LIGHTS ARE ON - AS PER HARTFORD DEALER NEED TO REPLACE THESE PARTS 44050-48320 AND 47070-48020
SERVICE BRAKES
Mar 16, 2018
Incident date: Mar 2, 2018
ABS AND BRAKE MALFUNCTION LIGHT COMES ON. AUTO REPAIR SHOP TOLD ME THE ABS ACTUATOR NEEDS TO BE REPLACED AT A COST OF $3,500
SERVICE BRAKES
Oct 16, 2017
Incident date: Aug 16, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE ABS FAILED. THE VEHICLE WAS TAKEN TO ROBBINS TOYOTA OF TEXARKANA (6233 MALL DR, NASH, TX 75569 (903) 794-5121) WHERE IT WAS DIAGNOSED THAT THE ACCUMULATOR PART FAILED AND THE ACCUMULATOR NEEDED TO BE REPLACED. THE VEHI... Read more
SERVICE BRAKES
Sep 5, 2017
Incident date: Sep 5, 2017
WHEN APPLYING THE BRAKES, A "CROAKING" NOISE CAN BE HEARD AND VIBRATION FELT THROUGH THE BRAKE PEDAL. DEALER SAYS THE ABS ACTUATOR IS FAILING. IF IT FAILS, THE ABS WILL BE INACTIVE AND BRAKE PERFORMANCE WILL BE DIMINISHED. APPARENTLY TOYOTA IS AWARE IF THIS ISSUE ON 2006-2007 MODELS AS THEY HAVE ... Read more
SERVICE BRAKES
Jun 25, 2017
Incident date: Jun 12, 2017
AT ROUGHLY 80K MILES, EVERY TIME I STARTED THE CAR, A "BRAKE MALFUNCTION" ALERT WOULD DISPLAY. MULTIPLE SENSORS ON THE ARE ILLUMINATED. THE BRAKES FEEL NORMAL, BUT RECENTLY I DID NOTICE SOME AUDIBLE NOISES WHEN I USE THE BRAKES. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE BRAKE ACTUATOR NEEDED TO ... Read more
SERVICE BRAKES
May 3, 2017
Incident date: May 3, 2017
WHILE BRAKING TO STOP CAR IN A SCHOOL PICK UP LINE, WARNING LIGHTS AND MESSAGES BEGAN FLASHING. WARNING LIGHTS STATED BRAKE MALFUNCTION, ABS SYSTEM ETC. DEALER RAN DIAGNOSTIC, STATED THERE IS AN INTERNAL LEAK OF BRAKE ACTUATOR, REPAIR COSTS $5500. LIGHTS WERE RESET AND 2 WEEKS LATER WHILE DRIVING LI... Read more
UNKNOWN OR OTHER
May 3, 2017
Incident date: May 3, 2017
WHILE BRAKING TO STOP CAR IN A SCHOOL PICK UP LINE, WARNING LIGHTS AND MESSAGES BEGAN FLASHING. WARNING LIGHTS STATED BRAKE MALFUNCTION, ABS SYSTEM ETC. DEALER RAN DIAGNOSTIC, STATED THERE IS AN INTERNAL LEAK OF BRAKE ACTUATOR, REPAIR COSTS $5500. LIGHTS WERE RESET AND 2 WEEKS LATER WHILE DRIVING LI... Read more
SERVICE BRAKES
Nov 21, 2016
Incident date: Oct 31, 2016
I WAS DRIVING 5 MPH AND MY BRAKES COMPLETELY WENT OUT. LUCKILY, SINCE IT WAS ON HALLOWEEN NIGHT WITH KIDS EVERYWHERE NO ONE WAS HURT. ABS WARNING LIGHTS CAME ON AND WARNING LIGHTS SAID TO PULL OVER AND TAKE TO MECHANIC. I HAD NO BRAKES AND COASTED HOME GOING 2MPH. IT WAS MY ABS ACTUATOR PUMP.
SERVICE BRAKES
Nov 7, 2016
Incident date: Oct 29, 2016
WHILE DRIVING FROM ORLANDO TO TAMPA FLORIDA MY WIFE HAD THE ABS BRAKE WARNING LIGHT CAME ON AND A WEIRD NOISE COMING UNDER THE VEHICLE. SHE WAS ABLE TO MAKE IT HOME AND WE TOOK THE CAR TO DEALER. THEY SAID WE NEEDED TO REPLACE THE BRAKE ACTUATOR AT A COST OF MORE THAN $3,400! WE CAN'T UNDERSTAND WH... Read more
UNKNOWN OR OTHER
Aug 26, 2016
Incident date: Aug 21, 2016
I ARRIVE AT A PARKING LOT ON FLOWER AVENUE STRIP DRIVING SLOWLY INTO A PARKING SPACE IN FRONT OF A CLINIC, AT A VERY LOW SPEED, WHEN THE CAR SUDDENLY ACCELERATED--BY THE TIME I HIT THE BRAKES ATTEMPTING TO STOP, IT WAS IN THE OFFICE OF OF MATERNAL AND CHILD CARE, UNSTOPPABLE--FORTUNATELY, IT WAS ON ... Read more
Crash
VEHICLE SPEED CONTROL
Aug 26, 2016
Incident date: Aug 21, 2016
I ARRIVE AT A PARKING LOT ON FLOWER AVENUE STRIP DRIVING SLOWLY INTO A PARKING SPACE IN FRONT OF A CLINIC, AT A VERY LOW SPEED, WHEN THE CAR SUDDENLY ACCELERATED--BY THE TIME I HIT THE BRAKES ATTEMPTING TO STOP, IT WAS IN THE OFFICE OF OF MATERNAL AND CHILD CARE, UNSTOPPABLE--FORTUNATELY, IT WAS ON ... Read more
Crash
STRUCTURE:BODY
Aug 26, 2016
Incident date: Aug 21, 2016
I ARRIVE AT A PARKING LOT ON FLOWER AVENUE STRIP DRIVING SLOWLY INTO A PARKING SPACE IN FRONT OF A CLINIC, AT A VERY LOW SPEED, WHEN THE CAR SUDDENLY ACCELERATED--BY THE TIME I HIT THE BRAKES ATTEMPTING TO STOP, IT WAS IN THE OFFICE OF OF MATERNAL AND CHILD CARE, UNSTOPPABLE--FORTUNATELY, IT WAS ON ... Read more
Crash
SERVICE BRAKES
Aug 17, 2016
Incident date: Aug 15, 2016
ABS ACTUATOR NOISE WHEN DEPRESSING AND RELEASING BRAKES. MAY LEAD TO FAILED ABS SYSTEM.
ELECTRICAL SYSTEM
Mar 1, 2016
Incident date: Jan 16, 2016
ABS LIGHT ON WITH WARNING, BRAKES PERFORMING POORLY. THE ABS ACTUATOR ASSEMBLY AND BREAK PUMP FAILED REQUIRING REPLACEMENT WITH A COST OF OVER $3764 IN REPAIRS. THE TOYOTA CAMRY HYBRID HAD MILLIONS OF RECALLS FOR THE ABS ACTUATOR BUT THE HIGHLANDER HYBRID WAS CURRENTLY NOT ON RECALL. I OWN A 2000... Read more
SERVICE BRAKES
Mar 1, 2016
Incident date: Jan 16, 2016
ABS LIGHT ON WITH WARNING, BRAKES PERFORMING POORLY. THE ABS ACTUATOR ASSEMBLY AND BREAK PUMP FAILED REQUIRING REPLACEMENT WITH A COST OF OVER $3764 IN REPAIRS. THE TOYOTA CAMRY HYBRID HAD MILLIONS OF RECALLS FOR THE ABS ACTUATOR BUT THE HIGHLANDER HYBRID WAS CURRENTLY NOT ON RECALL. I OWN A 2000... Read more
ENGINE
Nov 2, 2015
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 30 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE LOST POWER AND FAILED TO ACCELERATE OR RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER IMMEDIATELY NOTICED THAT THE VEHICLE SE... Read more
HYBRID PROPULSION SYSTEM
Nov 2, 2015
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 30 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE LOST POWER AND FAILED TO ACCELERATE OR RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER IMMEDIATELY NOTICED THAT THE VEHICLE SE... Read more
SERVICE BRAKES
Aug 18, 2015
Incident date: Aug 17, 2015
BRAKE AND ABS WARNING LIGHTS CAME ON WHILE TRAVEL CITY SPEED (35-40MPH). NO NOTICEABLE BRAKING PROBLEM BUT ADVISED CAR IS UNSAFE TO DRIVE. DEALER SAYS THERE IS AN INTERNAL LEAK AND THE BRAKE ACTUATOR AND BOOSTER NEED TO BE REPLACED AT A COST OF $5,100 (MAINLY THE COST OF TOYOTA PARTS). THIS IS A... Read more
HYBRID PROPULSION SYSTEM: INVERTER
Dec 28, 2013
Incident date: Nov 16, 2013
WE TOOK THE VEHICLE TO THE DEALER IN FOR A 5,000 MILE SERVICE MAINTENANCE. AFTER OUR SERVICE ADVISOR LOOKED OVER THE VEHICLE HE SAID WE NEEDED NEW SET OF TIRES AS THE CURRENT ONES WERE AT THE WEAR INDICATORS. OUR SERVICE ADVISOR ALSO SAID OUR VEHICLE WAS IN THE OPEN CAMPAIGN (NHTSA CAMPAIGN NUMBER:... Read more
FUEL/PROPULSION SYSTEM
Dec 28, 2013
Incident date: Nov 16, 2013
WE TOOK THE VEHICLE TO THE DEALER IN FOR A 5,000 MILE SERVICE MAINTENANCE. AFTER OUR SERVICE ADVISOR LOOKED OVER THE VEHICLE HE SAID WE NEEDED NEW SET OF TIRES AS THE CURRENT ONES WERE AT THE WEAR INDICATORS. OUR SERVICE ADVISOR ALSO SAID OUR VEHICLE WAS IN THE OPEN CAMPAIGN (NHTSA CAMPAIGN NUMBER:... Read more
SERVICE BRAKES
Nov 25, 2013
Incident date: Nov 25, 2010
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE LIGHT WAS ILLUMINATED, THE STOPPING DISTANCE WOULD INCREASE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT D... Read more
AIR BAGS
Nov 25, 2013
Incident date: Nov 25, 2010
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE LIGHT WAS ILLUMINATED, THE STOPPING DISTANCE WOULD INCREASE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT D... Read more
ENGINE
Sep 21, 2013
Incident date: Sep 20, 2013
DRIVING ABOUT 40MPH WENT TO ACCELERATE AND THE WHOLE CAR STOPPED RESPONDING TO ANYTHING. COULDN'T DRIVE IT AT ALL, WAS ABLE TO LIMP TO SIDE OF ROAD, AT FIRST COULDN'T TURN VEHICLE OFF. ONCE ABLE TO TURN OFF AND BACK ON CAR WOULD DRIVE. WARNING MESSAGES CAME ON "CHECK BRAKE SYSTEM-HAVE YOUR VEHICLE C... Read more
HYBRID PROPULSION SYSTEM: INVERTER
Feb 25, 2013
Incident date: Apr 15, 2010
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK HYBRID SYSTEM WARNING LIGHT ILLUMINATED THEN THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE HYBRID INV... Read more
ENGINE
Oct 15, 2012
Incident date: Oct 13, 2012
DEPRESSED ACCELERATOR AFTER BEING STOPPED AT TRAFFIC LIGHT. CAR JERKED FORWARD, STOPPED AND WOULD NOT RESTART. WARNING MESSAGES FOR THE HYBRID SYSTEM (MESSAGE WAS 'STOP IMMEDIATELY AND NOTIFY DEALER'), BRAKE SYSTEM AND 4 WHEEL DRIVE. CAR WAS TOWED TO DEALER WHO DETERMINED IT WAS FAILURE OF HYBRID... Read more
POWER TRAIN
Oct 15, 2012
Incident date: Oct 13, 2012
DEPRESSED ACCELERATOR AFTER BEING STOPPED AT TRAFFIC LIGHT. CAR JERKED FORWARD, STOPPED AND WOULD NOT RESTART. WARNING MESSAGES FOR THE HYBRID SYSTEM (MESSAGE WAS 'STOP IMMEDIATELY AND NOTIFY DEALER'), BRAKE SYSTEM AND 4 WHEEL DRIVE. CAR WAS TOWED TO DEALER WHO DETERMINED IT WAS FAILURE OF HYBRID... Read more
ELECTRICAL SYSTEM
Oct 15, 2012
Incident date: Oct 13, 2012
DEPRESSED ACCELERATOR AFTER BEING STOPPED AT TRAFFIC LIGHT. CAR JERKED FORWARD, STOPPED AND WOULD NOT RESTART. WARNING MESSAGES FOR THE HYBRID SYSTEM (MESSAGE WAS 'STOP IMMEDIATELY AND NOTIFY DEALER'), BRAKE SYSTEM AND 4 WHEEL DRIVE. CAR WAS TOWED TO DEALER WHO DETERMINED IT WAS FAILURE OF HYBRID... Read more
TIRES
Jan 21, 2011
Incident date: Jan 19, 2011
THE TIRES ON MY 2009 TOYOTA HIGHLANDER HYBRID FAILED AND HAD TO BE REPLACED. THE CAR WAS UNSAFE TO DRIVE IN THE SNOW EVEN THOUGH IT WAS AN ALL WHEEL DRIVE VEHICLE. *TR
SERVICE BRAKES, ELECTRIC
Jun 3, 2010
Incident date: Jun 24, 2009
RIGHT FRONT BRAKE "CLANKS" WHEN BRAKE PEDAL IS PRESSED FAIRLY HARD. DEALER CLAIMS THIS IS NORMAL FOR HIGHLANDERS AND THAT HIS ENTIRE INVENTORY EXHIBITS THE SAME SYMPTOMS. (START LAST YEAR AND CONTINUES; COMMENTS ARE FROM DEALER TODAY -- JUNE 3, 2010.) *TR
ENGINE AND ENGINE COOLING
May 28, 2010
Incident date: Jul 24, 2009
2009 TOYOTA HIGHLANDER HYBRID. WE HAVE SEVERAL SAFETY RELATED COMPLAINTS: 1. MY WIFE HAS NEVER HAD AN ACCIDENT & TO OUR RECOLLECTION HAS NEVER HAD A TRAFFIC TICKET. SHE HAD A MINOR UNINTENDED ACCELERATION AND SHE TAPPED THE TRUCK IN FRONT OF HER. SHE TOOK HER FOOT OFF THE BRAKE & THE CAR LURCHED... Read more
SEAT BELTS
May 28, 2010
Incident date: Jul 24, 2009
2009 TOYOTA HIGHLANDER HYBRID. WE HAVE SEVERAL SAFETY RELATED COMPLAINTS: 1. MY WIFE HAS NEVER HAD AN ACCIDENT & TO OUR RECOLLECTION HAS NEVER HAD A TRAFFIC TICKET. SHE HAD A MINOR UNINTENDED ACCELERATION AND SHE TAPPED THE TRUCK IN FRONT OF HER. SHE TOOK HER FOOT OFF THE BRAKE & THE CAR LURCHED... Read more
EQUIPMENT ADAPTIVE/MOBILITY
May 28, 2010
Incident date: Jul 24, 2009
2009 TOYOTA HIGHLANDER HYBRID. WE HAVE SEVERAL SAFETY RELATED COMPLAINTS: 1. MY WIFE HAS NEVER HAD AN ACCIDENT & TO OUR RECOLLECTION HAS NEVER HAD A TRAFFIC TICKET. SHE HAD A MINOR UNINTENDED ACCELERATION AND SHE TAPPED THE TRUCK IN FRONT OF HER. SHE TOOK HER FOOT OFF THE BRAKE & THE CAR LURCHED... Read more
VEHICLE SPEED CONTROL
May 28, 2010
Incident date: Jul 24, 2009
2009 TOYOTA HIGHLANDER HYBRID. WE HAVE SEVERAL SAFETY RELATED COMPLAINTS: 1. MY WIFE HAS NEVER HAD AN ACCIDENT & TO OUR RECOLLECTION HAS NEVER HAD A TRAFFIC TICKET. SHE HAD A MINOR UNINTENDED ACCELERATION AND SHE TAPPED THE TRUCK IN FRONT OF HER. SHE TOOK HER FOOT OFF THE BRAKE & THE CAR LURCHED... Read more
ELECTRONIC STABILITY CONTROL (ESC)
May 3, 2010
Incident date: Feb 5, 2010
IN EARLY FEBRUARY 2010 DURING HEAVY SNOWFALL, I LOST PARTIAL TRACTION IN MY ALL-WHEEL-DRIVE (AWD), 2009 TOYOTA HIGHLANDER HYBRID WHILE DRIVING UP THE STEEP STREET TO MY HOME. WHEN THE TRACTION LOSS OCCURRED, ALL POWER FROM THE GAS ENGINE AND THE FRONT AND REAR WHEEL ELECTRIC MOTORS WAS CUT OFF BY TH... Read more
TRACTION CONTROL SYSTEM
May 3, 2010
Incident date: Feb 5, 2010
IN EARLY FEBRUARY 2010 DURING HEAVY SNOWFALL, I LOST PARTIAL TRACTION IN MY ALL-WHEEL-DRIVE (AWD), 2009 TOYOTA HIGHLANDER HYBRID WHILE DRIVING UP THE STEEP STREET TO MY HOME. WHEN THE TRACTION LOSS OCCURRED, ALL POWER FROM THE GAS ENGINE AND THE FRONT AND REAR WHEEL ELECTRIC MOTORS WAS CUT OFF BY TH... Read more
SERVICE BRAKES, HYDRAULIC
Apr 15, 2010
Incident date: Feb 1, 2010
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING AT SPEEDS OF 15 MPH AND APPLYING THE BRAKES ON A ROUGH ROAD SURFACE, THERE WAS A DELAY IN BRAKE APPLICATION. THE VEHICLE DID COME TO A STOP AFTER MOMENTARY HESITATION. THE DEALER HAD NOT YET BEEN CONTACTED TO REPORT THE FAILURES. TH... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Apr 15, 2010
Incident date: Jan 1, 1901
2009 TOYOTA HIGHLANDER HYBRID. CONSUMER STATES ISSUES WITH BATTERY. *TGW THE CONSUMER STATED WHEN HE WENT TO START THE VEHICLE, THE BATTERY WAS DEAD. THE TOW TRUCK DRIVER INFORMED THE CONSUMER HE NEEDED A NEW BATTERY. WHEN THE CONSUMER ARRIVED TO THE DEALER, HE WAS TOLD THERE WAS NOTHING WRONG WI... Read more
SERVICE BRAKES, ELECTRIC
Mar 5, 2010
Incident date: Mar 5, 2010
TOYOTA HIGHLANDER HYBRID 2009 BRAKES FADE FOR A BRIEF BUT NOTICEABLE MOMENT WHEN BRAKING. SOMETIMES IT IS MORE PRONOUNCED THAN OTHERS BUT IS SIMILAR TO THE OTHER COMPLAINTS I HAVE SEEN RE THIS SAME THING ON THIS SITE. WHILE TO SOME IT MAY FEEL LIKE A SLIGHT ACCELERATION IT IS MORE LIKE THERE IS A SU... Read more
SERVICE BRAKES, ELECTRIC
Mar 4, 2010
Incident date: Jan 31, 2009
TOYOTA HYBRIDS SURGE WHEN BRAKING. I TOOK THE CAR IN TWICE TO THE DEALER. THE DEALER TOLD ME THEY WERE AWARE OF THE SURGE. IT OCCURS WHEN THE CAR IS BRAKING AND THE CAR GOES FROM GAS TO CHARGING THE BATTERY. *TR
TIRES
Feb 14, 2010
Incident date: Jan 1, 2010
FACTORY INSTALLED TIRES BY MANY 2009 HIGHLANDER OWNERS HAVE REPORTED PREMATURE AND DANGEROUS TREAD WEAR. *TR
SERVICE BRAKES, ELECTRIC
Feb 14, 2010
Incident date: Jan 1, 2010
WE ARE HAVING THE SAME ISSUES WITH OUR 2009 TOYOTA HIGHLANDER HYBRID AS BEEN REPORTED IN THE TOYOTA PRIUS RECALL. AT TIME THE BRAKING SEEMS TO STOP FOR LESS THAN A SECOND. *TR
SERVICE BRAKES, HYDRAULIC
Feb 10, 2010
Incident date: Feb 10, 2010
2009 TOYOTA HIGHLANDER HYBRID. I HAD NOTICED BRAKING ISSUES AND HEARD ABOUT THE PRIUS RECALL. THIS DESCRIBES EXACTLY THE ISSUE I AM EXPERIENCING WITH MY BRAKES. FROM THE TOYOTA PRIUS 2010 RECALL: "SOME OWNERS HAVE REPORTED EXPERIENCING INCONSISTENT BRAKE FEEL DURING SLOW AND STEADY APPLICATION O... Read more
SERVICE BRAKES, HYDRAULIC
Feb 9, 2010
Incident date: Jun 15, 2009
TL*THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHEN BRAKING AT LOW SPEEDS, THE BRAKE WOULD RELEASE ON ITS OWN AT A DISTANCE; HOWEVER, WHEN HIS SPEED INCREASED THE BRAKES PERFORMED NORMALLY. THE FAILURE OCCURRED MORE FREQUENTLY WHEN HE APPROACHED A STOP SIGN IN COLDER WE... Read more
Showing 50 of 55 complaints.
Technical Service Bulletins — 2009 TOYOTA HIGHLANDER HYBRID
132 manufacturer communications from 72 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 353000 EQUIPMENT:ELECTRICAL | 15 |
| 110000 ELECTRICAL SYSTEM | 13 |
| 350000 EQUIPMENT | 12 |
| 162300 STRUCTURE:BODY:DOOR | 10 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 9 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 7 |
| 160000 STRUCTURE | 7 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 6 |
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0043-14
Jan 22, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
ZKG_Dealer_Lette
Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z2G_Dealer_Lette
Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z3G_Dealer_Lette
Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
T-SB-0119-15 Rev
May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
T-SB-0119-15 Rev
May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
TSB009421Rev1
May 26, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
Support Program
May 18, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
ZKG_Paint_Repair
Apr 28, 2022
350000 EQUIPMENT
CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
ZKG_Dealer_Lette
Apr 28, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Lette
Apr 28, 2022
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Daily
Apr 28, 2022
160000 STRUCTURE
DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and H
ZKG_Dealer_Daily
Apr 28, 2022
350000 EQUIPMENT
DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and H
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
T-SB-0094-21
Nov 23, 2021
160000 STRUCTURE
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
T-TT-0578-19 Rev
Oct 1, 2021
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0074-20
Aug 5, 2020
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-SB-0074-20
Aug 5, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
ZKC_Dealer Packa
Aug 28, 2019
052310 PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR
Dealer Package: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly on certain 2008 - 2010 model year Highlander Hybrid vehicles. These reports have indicated certain internal malfunctions of th
ZKC_Dealer Packa
Aug 28, 2019
030000 BRAKES (PWS)
Dealer Package: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly on certain 2008 - 2010 model year Highlander Hybrid vehicles. These reports have indicated certain internal malfunctions of th
ZKC_Toyota POL19
Aug 28, 2019
030000 SERVICE BRAKES, HYDRAULIC
Warranty Enhancement Program: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly indicating certain internal malfunctions.
ZKC_Toyota POL19
Aug 28, 2019
052310 PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR
Warranty Enhancement Program: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly indicating certain internal malfunctions.
T-SB-0080-19
Jul 9, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0080-19
Jul 9, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0033-14-Obs
Jul 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete. Please see T-SB-0080-19.
T-SB-0134-16-Rev
Jul 1, 2019
100000 POWER TRAIN
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
ZKC_Region Email
Jun 6, 2019
030000 BRAKES (PWS)
Region Email: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly on certain 2008 - 2010 model year Highlander Hybrid vehicles. These reports have indicated certain internal malfunctions of the
ZKC_Dealer Email
Jun 6, 2019
030000 BRAKES (PWS)
Dealer Email: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly on certain 2008 - 2010 model year Highlander Hybrid vehicles. These reports have indicated certain internal malfunctions of the
ZKC_Region Lette
Jun 6, 2019
030000 BRAKES (PWS)
Region Letter: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly on certain 2008 - 2010 model year Highlander Hybrid vehicles. These reports have indicated certain internal malfunctions of the
ZKC_Dealer Packa
Jun 6, 2019
030000 BRAKES (PWS)
Dealer Package: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly on certain 2008 - 2010 model year Highlander Hybrid vehicles. These reports have indicated certain internal malfunctions of th
ZKC_Toyota POL19
Jun 6, 2019
030000 BRAKES (PWS)
Customer Support Program: Toyota has received reports regarding the Brake Actuator Assembly and Brake Booster Pump Assembly indicating certain internal malfunctions.
T-TT-0414-16-Rev
Feb 28, 2019
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Feb 28, 2019
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Feb 28, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Sep 12, 2018
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Sep 12, 2018
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-SB-0304-17_Rev
Jan 11, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89
T-SB-0162-13_Rev
Jan 5, 2018
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? Th
T-SB-0162-13_Rev
Jan 5, 2018
100001 HYBRID PROPULSION SYSTEM
TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? Th
T-SB-0134-16_Rev
Oct 30, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the
T-SB-0304-17
Oct 27, 2017
162300 STRUCTURE:BODY:DOOR
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria lis
ZG4_POL17-04_War
Jun 26, 2017
110000 ELECTRICAL SYSTEM
Warranty Policy Bulletin POL17-04: Rev Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the ope
ZG4 POL17-04
Apr 6, 2017
110000 ELECTRICAL SYSTEM
Warranty Policy Bulletin POL17-04: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open po
ZG4 POL17-04
Apr 6, 2017
350000 EQUIPMENT
Warranty Policy Bulletin POL17-04: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open po
ZG4_POL17-04_War
Mar 20, 2017
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Warranty Policy Bulletin POL17-04: REVISED March 01, 2017: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and th
ZG4_Region Email
Mar 1, 2017
162300 STRUCTURE:BODY:DOOR
Region Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for the Power Back Door on certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles.
ZG4 Region Lette
Mar 1, 2017
162300 STRUCTURE:BODY:DOOR
Region Letter: Certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles may exhibit a condition where the Power Back Door does not close properly. In some cases, the Power Back Door may reach the fully closed position and th
ZG4_Dealer Email
Mar 1, 2017
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Dealer Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for the Power Back Door on certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles.
ZG4 Dealer Packa
Mar 1, 2017
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Dealer Package: Certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles may exhibit a condition where the Power Back Door does not close properly. In some cases, the Power Back Door may reach the fully closed position and t
ZG4 POL17-04 War
Mar 1, 2017
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Warranty Policy Bulletin POL17-04: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully close position and then reverse to the open po
Safety Recall an
Jul 21, 2016
350000 EQUIPMENT
Update on Technician Certification Requirements.
Safety Recall an
Jul 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
T-SB-0198-11 REV
Jul 7, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BA
T-SB-0198-11 REV
Jul 7, 2016
100001 HYBRID PROPULSION SYSTEM
TSB: FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BA
T-SB-0198-11 REV
Jul 7, 2016
110000 ELECTRICAL SYSTEM
TSB: FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BA
T-SB-0198-11 REV
Jul 7, 2016
100001 HYBRID PROPULSION SYSTEM
TSB: FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BA
T-TT-0395-16
May 11, 2016
110000 ELECTRICAL SYSTEM
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.
T-TT-0395-16
May 11, 2016
350000 EQUIPMENT
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.
T-TT-0381-16
Jan 11, 2016
350000 EQUIPMENT
TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.
T-SB-0119-15
Dec 2, 2015
110000 ELECTRICAL SYSTEM
TSB: THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES. THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. THE GRX-5100 SHOULD BE USED
T-SB-0119-15
Dec 2, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES. THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. THE GRX-5100 SHOULD BE USED
T-TT-0362-15
Sep 15, 2015
110000 ELECTRICAL SYSTEM
TT: THE VEHICLE MAY BE DIFFICULT TO START OR HAVE AN ABNORMALLY LOW OR ROUGH IDLE AFTER THE BATTERY HAS BEEN DISCONNECTED OR POWER TO THE ENGINE ECM HAS BEEN INTERRUPTED.
T-TT-0362-15
Sep 15, 2015
060000 ENGINE (PWS)
TT: THE VEHICLE MAY BE DIFFICULT TO START OR HAVE AN ABNORMALLY LOW OR ROUGH IDLE AFTER THE BATTERY HAS BEEN DISCONNECTED OR POWER TO THE ENGINE ECM HAS BEEN INTERRUPTED.
T-TT-0360-15
Sep 14, 2015
350000 EQUIPMENT
TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE F
T-TT-0360-15
Sep 14, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE F
T-SB-0043-14 Rev
Jul 23, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0043-14 Rev
Jul 23, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0038-15
Jun 12, 2015
162300 STRUCTURE:BODY:DOOR
TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In c
T-SB-0038-15
Jun 12, 2015
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In c
T-SB-0038-15
Jun 12, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In c
T-SB-0091-12 Rev
Jun 12, 2015
162300 STRUCTURE:BODY:DOOR
TSB: OBSOLETE NOTICE-June 12, 2015: This bulletin is now obsolete. Please see T-SB-0038-15.
T-SB-0091-12 Rev
Jun 12, 2015
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TSB: OBSOLETE NOTICE-June 12, 2015: This bulletin is now obsolete. Please see T-SB-0038-15.
T-SB-0091-12 Rev
Jun 12, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: OBSOLETE NOTICE-June 12, 2015: This bulletin is now obsolete. Please see T-SB-0038-15.
T-SB-0038-15
Jun 12, 2015
162300 STRUCTURE:BODY:DOOR
TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In c
T-SB-0038-15
Jun 12, 2015
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In c
T-SB-0038-15
Jun 12, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In c
T-SB-0091-12 Rev
Jun 12, 2015
162300 STRUCTURE:BODY:DOOR
TSB: OBSOLETE NOTICE-June 12, 2015: This bulletin is now obsolete. Please see T-SB-0038-15.
T-SB-0091-12 Rev
Jun 12, 2015
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TSB: OBSOLETE NOTICE-June 12, 2015: This bulletin is now obsolete. Please see T-SB-0038-15.
T-SB-0091-12 Rev
Jun 12, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: OBSOLETE NOTICE-June 12, 2015: This bulletin is now obsolete. Please see T-SB-0038-15.
T-SB-0083-13 Rev
May 13, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-SB-0083-13 Rev
May 13, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-SB-0101-11 Rev
Apr 10, 2015
110000 ELECTRICAL SYSTEM
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
T-SB-0101-11 Rev
Apr 10, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
T-SB-0101-11 Rev
Apr 10, 2015
110000 ELECTRICAL SYSTEM
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
T-SB-0142-13 Rev
Apr 9, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bullet
T-SB-0142-13 Rev
Apr 9, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bullet
T-TT-0268-13 Rev
Feb 26, 2015
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth? Audio function
T-TT-0268-13 Rev
Feb 26, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: Some customers may encounter Bluetooth? connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth? Audio function
T-SB-0040-08
Feb 10, 2015
162000 STRUCTURE:BODY
TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. T
T-SB-0040-08
Feb 10, 2015
162000 STRUCTURE:BODY
TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. T
TT-0307-14 Rev2
Feb 2, 2015
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed
TT-0307-14 Rev2
Feb 2, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed
TT-0307-14 Rev2
Feb 2, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed
Showing 100 of 132 bulletins.
TOYOTA HIGHLANDER HYBRID — All Years Overview
Complete safety history for the TOYOTA HIGHLANDER HYBRID across all model years (2004–2025).
54
Total Recalls
1,103
Total Complaints
0
Investigations
80
Reported Crashes
24
Reported Fires
2
Reported Deaths
TOYOTA HIGHLANDER HYBRID — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 2 | 0 | View |
| 2024 | 4 | 0 | View |
| 2023 | 6 | 10 | View |
| 2022 | 4 | 10 | View |
| 2021 | 4 | 17 | View |
| 2020 | 4 | 9 | View |
| 2019 | 0 | 9 | View |
| 2018 | 0 | 7 | View |
| 2017 | 2 | 7 | View |
| 2016 | 0 | 9 | View |
| 2015 | 0 | 5 | View |
| 2014 | 1 | 2 | View |
| 2013 | 0 | 6 | View |
| 2012 | 0 | 11 | View |
| 2011 | 1 | 5 | View |
| 2010 | 4 | 26 | View |
| 2009 (current) | 4 | 55 | |
| 2008 | 8 | 272 | View |
| 2007 | 2 | 160 | View |
| 2006 | 6 | 481 | View |
| 2005 | 1 | 2 | View |
| 2004 | 1 | 0 | View |