2016 TOYOTA HIGHLANDER HYBRID
0 recalls, 9 complaints - 144 TSBs - 5/5 safety rating
No recalls found for this vehicle.
Complaint Statistics
9 total complaints
1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 3 |
| STEERING | 1 |
| WHEELS | 1 |
| STRUCTURE:BODY | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
| VEHICLE SPEED CONTROL | 1 |
SERVICE BRAKES
Jun 1, 2020
Incident date: May 16, 2020
WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR ... Read more
VEHICLE SPEED CONTROL
Jun 1, 2020
Incident date: May 16, 2020
WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR ... Read more
SERVICE BRAKES
Jun 2, 2019
Incident date: Jun 2, 2019
BRAKE BOOSTER IS BAD. BRAKE IS SPONGY. REPEATED ATTEMPTS TO TAKE TO DEALER LEAD TO NO ACTION AFTER COMPLAINING LOUDLY AND THE DEALER SAID MY WIFE JUST HAS HIGH BLOOD PRESSURE. BUT THAT IS NOT THE CASE, MY HIGHLANDER HAS LOW BRAKE PRESSURE NOT "HIGH BLOOD PRESSURE. TOYOTA DOES NOT SHARE INFORMA... Read more
SERVICE BRAKES
Oct 5, 2018
Incident date: Sep 1, 2018
I WAS STOPPED AND IN PARK WITH THE VEHICLE RUNNING WHEN THE "CHECK VSC SYSTEM," "CHECK ABS, BRAKE MALFUNCTION" WARNING LIGHTS CAME ON. THEY HAVE SINCE GONE AWAY AND RETURNED INTERMITTENTLY. FORTUNATELY, THERE WAS NO FAILURE WHILE IN MOTION, BUT DEALER ESTIMATED $4600 FOR REPAIR. IF THIS IS THE SAME ... Read more
FUEL/PROPULSION SYSTEM
Sep 6, 2018
Incident date: Sep 5, 2018
STOPPED IN INTERSECTION WAITING TO MAKE A LEFT TURN. WHEN ATTEMPTING TO ACCELERATE ENGINE DID NOT START HYBRID WARNING STATED HYBRID SYSTEM FAILURE STOP IMMEDIATELY. GLIDED TO A PARKING SPACE. ATTEMPTED TO RESTART ENGINE CONTINUE TO GET SAME WARNING. AFTER THREE ATTEMPTS CALLED AAA AND TOYOTA ... Read more
UNKNOWN OR OTHER
Sep 6, 2018
Incident date: Sep 5, 2018
STOPPED IN INTERSECTION WAITING TO MAKE A LEFT TURN. WHEN ATTEMPTING TO ACCELERATE ENGINE DID NOT START HYBRID WARNING STATED HYBRID SYSTEM FAILURE STOP IMMEDIATELY. GLIDED TO A PARKING SPACE. ATTEMPTED TO RESTART ENGINE CONTINUE TO GET SAME WARNING. AFTER THREE ATTEMPTS CALLED AAA AND TOYOTA ... Read more
STRUCTURE:BODY
Jul 31, 2018
Incident date: Dec 4, 2016
THE DOOR ON THE DRIVERS SIDE TOP CORNER STRUCK ME IN THE TEMPLE AND CAUSED BLEEDING AND A HEADACHE. THE DOOR HAS A SHARP ANGLE. IT WAS STATIONARY I CLOSED THE DOOR AND WAS EXITING THE VEHICLE TO GO IN A CROWDED RESTAURANT. IN A PRIVATE PARKING LOT.
1 injured
STEERING
May 10, 2018
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 40 MPH USING THE FACTORY COMPACT SPARE TIRE, THE CONTACT LOST CONTROL OF THE STEERING WHEN DRIVING OVER GROOVED ROADS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THERE WAS NO RESOLUTION. THE DEALER WAS NOT CONTACTED. T... Read more
WHEELS
May 10, 2018
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 40 MPH USING THE FACTORY COMPACT SPARE TIRE, THE CONTACT LOST CONTROL OF THE STEERING WHEN DRIVING OVER GROOVED ROADS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THERE WAS NO RESOLUTION. THE DEALER WAS NOT CONTACTED. T... Read more
NHTSA Safety Ratings, 2016 TOYOTA HIGHLANDER HYBRID
2016 Toyota Highlander HV SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 16.9% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2016 TOYOTA HIGHLANDER HYBRID
144 manufacturer communications from 72 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 26 |
| 110000 ELECTRICAL SYSTEM | 17 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 17 |
| 353000 EQUIPMENT:ELECTRICAL | 13 |
| 160000 STRUCTURE | 11 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 8 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 5 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 3 |
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
24LE01
Feb 22, 2024
030000 BRAKES (PWS)
DP: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota i
24LE01a
Feb 22, 2024
030000 BRAKES (PWS)
RL: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2014-2016 model year Highlander HV vehicles and certain 2015-2017 Prius C vehicles. In these reports, customers have noted various brak
TSB000924
Feb 21, 2024
030000 BRAKES (PWS)
TSB: Some 2014 ? 2016 model year Highlander Hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Cod
T-SB-0043-14
Jan 22, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
ZKG_Dealer_Lette
Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z2G_Dealer_Lette
Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
Z3G_Dealer_Lette
Dec 14, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
TSB004522Rev1
Jun 3, 2022
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1
Jun 3, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
T-SB-0119-15 Rev
May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
T-SB-0119-15 Rev
May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
TSB009421Rev1
May 26, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
Support Program
May 18, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
TSB000320
May 2, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22
T-SB-0045-22
Apr 29, 2022
110000 ELECTRICAL SYSTEM
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
T-SB-0045-22
Apr 29, 2022
180000 VEHICLE SPEED CONTROL
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
T-SB-0045-22
Apr 29, 2022
350000 EQUIPMENT
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
ZKG_Paint_Repair
Apr 28, 2022
350000 EQUIPMENT
CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
ZKG_Dealer_Lette
Apr 28, 2022
160000 STRUCTURE
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Lette
Apr 28, 2022
350000 EQUIPMENT
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
ZKG_Dealer_Daily
Apr 28, 2022
160000 STRUCTURE
DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and H
ZKG_Dealer_Daily
Apr 28, 2022
350000 EQUIPMENT
DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and H
T-SB-0003-22
Jan 28, 2022
114000 ELECTRICAL SYSTEM:WIRING
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
T-SB-0094-21
Nov 23, 2021
160000 STRUCTURE
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
T-TT-0600-20 Rev
Nov 10, 2021
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to
T-SB-0088-21
Oct 4, 2021
284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
T-SB-0088-21
Oct 4, 2021
264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
T-TT-0578-19 Rev
Oct 1, 2021
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function
Toyota PRO21-UFR
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0074-20
Aug 5, 2020
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-SB-0074-20
Aug 5, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-TT-0583-19
Nov 18, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Some customers who have upgraded their iPhone? to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetoot
T-SB-0080-19
Jul 9, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0080-19
Jul 9, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and
T-SB-0033-14-Obs
Jul 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete. Please see T-SB-0080-19.
T-SB-0134-16-Rev
Jul 1, 2019
100000 POWER TRAIN
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-TT-0442-17_Rev
Apr 30, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Apr 30, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0442-17_Rev
Apr 30, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
T-TT-0414-16-Rev
Feb 28, 2019
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Feb 28, 2019
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Feb 28, 2019
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0528-19
Feb 22, 2019
200000 WHEELS
TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.
T-SB-0044-16_Rev
Feb 7, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Intr
T-SB-0211-17_Rev
Feb 5, 2019
020000 SUSPENSION
TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Febru
T-SB-0211-17_Rev
Feb 5, 2019
022000 SUSPENSION:REAR
TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Febru
T-SB-0127-18
Sep 28, 2018
162300 STRUCTURE:BODY:DOOR
TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to addres
T-SB-0127-18
Sep 28, 2018
350000 EQUIPMENT
TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to addres
T-TT-0414-16-Rev
Sep 12, 2018
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0414-16-Rev
Sep 12, 2018
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
T-TT-0496-18
May 1, 2018
131000 VISIBILITY:WINDSHIELD
TT: Vehicles may experience a MIL ON condition exhibiting codes P314A and/or P0C73 with evidence of water (corrosion) at the A9 inverter water pump connector. This condition may be caused by vehicles being equipped with an aftermarket winds
T-TT-0496-18
May 1, 2018
350000 EQUIPMENT
TT: Vehicles may experience a MIL ON condition exhibiting codes P314A and/or P0C73 with evidence of water (corrosion) at the A9 inverter water pump connector. This condition may be caused by vehicles being equipped with an aftermarket winds
T-SB-0211-17_Rev
Feb 23, 2018
020000 SUSPENSION
TSB: REVISION NOTICE February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any
T-SB-0304-17_Rev
Jan 11, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89
T-SB-0162-13_Rev
Jan 5, 2018
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? Th
T-SB-0162-13_Rev
Jan 5, 2018
100001 HYBRID PROPULSION SYSTEM
TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? Th
T-SB-0134-16_Rev
Oct 30, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the
T-SB-0304-17
Oct 27, 2017
162300 STRUCTURE:BODY:DOOR
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria lis
T-SB-0207-17
Apr 10, 2017
220000 SEATS
TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the Seat
T-SB-0207-17
Apr 10, 2017
350000 EQUIPMENT
TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the Seat
T-SB-0103-16
Apr 4, 2017
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equ
T-SB-0103-16
Apr 4, 2017
350000 EQUIPMENT
TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equ
T-SB-0103-16
Aug 10, 2016
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2016 model year applicable vehicles equipped with Entune Audio (version 01013E) / Entune Audio Plus (version 010156 or 01015C) / Entune Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following c
T-SB-0103-16
Aug 10, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: Some 2016 model year applicable vehicles equipped with Entune Audio (version 01013E) / Entune Audio Plus (version 010156 or 01015C) / Entune Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following c
T-SB-0103-16
Aug 10, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2016 model year applicable vehicles equipped with Entune Audio (version 01013E) / Entune Audio Plus (version 010156 or 01015C) / Entune Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following c
Safety Recall an
Jul 21, 2016
350000 EQUIPMENT
Update on Technician Certification Requirements.
Safety Recall an
Jul 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
T-SB-0198-11 REV
Jul 7, 2016
110000 ELECTRICAL SYSTEM
TSB: FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BA
T-SB-0198-11 REV
Jul 7, 2016
100001 HYBRID PROPULSION SYSTEM
TSB: FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BA
T-SB-0112-15 REV
Jun 22, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: 2016 PRE-DELIVERY SERVICE CHECK SHEET
T-SB-0112-15 Rev
Jun 22, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: 2016 Pre-Delivery Service Check Sheet
T-TT-0399-16
Jun 9, 2016
110000 ELECTRICAL SYSTEM
TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
T-SB-0044-16
May 19, 2016
350000 EQUIPMENT
TSB: ON SOME VEHICLES, WHEN RAPGARD? IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD?
T-SB-0044-16
May 19, 2016
162000 STRUCTURE:BODY
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?
T-SB-0044-16
May 19, 2016
160000 STRUCTURE
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?
T-SB-0044-16
May 19, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?
T-TT-0395-16
May 11, 2016
110000 ELECTRICAL SYSTEM
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.
T-TT-0395-16
May 11, 2016
350000 EQUIPMENT
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.
T-TT-0327-15 Rev
Mar 25, 2016
220000 SEATS
TT: Some vehicles may exhibit a condition in which the front corner mounting point of the side shield would separate from the lower frame assembly. The condition may occur when the customer enters or exits the vehicle and significant downwa
T-TT-0327-15 Rev
Mar 25, 2016
350000 EQUIPMENT
TT: Some vehicles may exhibit a condition in which the front corner mounting point of the side shield would separate from the lower frame assembly. The condition may occur when the customer enters or exits the vehicle and significant downwa
T-TT-0339-15
Mar 16, 2016
350000 EQUIPMENT
TT: SOME VEHICLES MAY EXHIBIT AN ERROR MESSAGE WHEN TRYING TO PERFORM A RADIO SOFTWARE UPDATE: "UNABLE TO UPDATE THE SOFTWARE. PLEASE TRY AGAIN LATER." IF THE FOLLOWING SCREEN IS SEEN, FOLLOW THE DIRECTIONS BELOW.
T-TT-0339-15
Mar 16, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: SOME VEHICLES MAY EXHIBIT AN ERROR MESSAGE WHEN TRYING TO PERFORM A RADIO SOFTWARE UPDATE: "UNABLE TO UPDATE THE SOFTWARE. PLEASE TRY AGAIN LATER." IF THE FOLLOWING SCREEN IS SEEN, FOLLOW THE DIRECTIONS BELOW.
T-TT-0339-15
Mar 16, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen, follow the directions below.
T-TT-0339-15
Mar 16, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen, follow the directions below.
T-TT-0385-16
Feb 25, 2016
110000 ELECTRICAL SYSTEM
"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY. CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFE
T-TT-0385-16
Feb 25, 2016
350000 EQUIPMENT
"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY. CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFE
T-TT-0385-16
Feb 25, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the refer
T-TT-0381-16
Jan 11, 2016
350000 EQUIPMENT
TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.
T-SB-0124-15
Dec 14, 2015
110000 ELECTRICAL SYSTEM
"A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. BECAUSE OF THESE FACTORS, BATTERY INSPECTION AND MAIN
T-SB-0124-15
Dec 14, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. BECAUSE OF THESE FACTORS, BATTERY INSPECTION AND MAIN
Showing 100 of 144 bulletins.
TOYOTA HIGHLANDER HYBRID - All Years Overview
Complete safety history for the TOYOTA HIGHLANDER HYBRID across all model years (2004, 2025).
54
Total Recalls
1,104
Total Complaints
0
Investigations
79
Reported Crashes
25
Reported Fires
2
Reported Deaths
TOYOTA HIGHLANDER HYBRID - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 2 | 0 | View |
| 2024 | 4 | 0 | View |
| 2023 | 6 | 11 | View |
| 2022 | 4 | 10 | View |
| 2021 | 4 | 17 | View |
| 2020 | 4 | 9 | View |
| 2019 | 0 | 9 | View |
| 2018 | 0 | 7 | View |
| 2017 | 2 | 7 | View |
| 2016 (current) | 0 | 9 | |
| 2015 | 0 | 5 | View |
| 2014 | 1 | 2 | View |
| 2013 | 0 | 6 | View |
| 2012 | 0 | 11 | View |
| 2011 | 1 | 5 | View |
| 2010 | 4 | 26 | View |
| 2009 | 4 | 55 | View |
| 2008 | 8 | 272 | View |
| 2007 | 2 | 160 | View |
| 2006 | 6 | 481 | View |
| 2005 | 1 | 2 | View |
| 2004 | 1 | 0 | View |