2019 TOYOTA 4RUNNER Recalls, Complaints & Safety

Vehicle Back-up camera works intermittantly, sometimes working when placed in reverse, other times showing a black screen when placed in reverse. Has not been a consistent enough problem for dealer repair/troubleshooting. A google search shows many 5th Gen 4runner online web forms with lots of reports involving pinched, stretched, worn camera wiring harnesses inside the rear hatch or in the rubber wire boot between the body and rear hatch.

My 2019 Toyota 4Runner is experiencing a faulty backup camera, the display shows a frozen or blank image when reversing, increasing the risk of a crash. The current Toyota backup camera recall includes 2020 and later models, however it does not include 2019 4runners. A faulty backup camera in a 2019 vehicle is as much a safety issue as a backup camera in a 2020 vehicle. The backup camera is currently inoperable and is expensive to fix, it has not been replaced as of this complaint.

The contact owned a 2019 Toyota 4Runner. The contact stated that while driving 60 MPH and hauling a trailer, the rear driver’s side tire blew out, and due to the weight shift the passenger’s side trailer tire blew out as well, causing the trailer to be tilted before crashing into a cement barrier. There was no warning prior to the blowouts or the crash. The trailer was towed from the scene and the vehicle was towed off the highway. The contact stated that the front of the driver’s side of the vehicle was damaged, and driver’s side rear of the vehicle was damaged by the trailer. The contact stated that a Police report was filed but was not available. The contact stated that her husband sustained a gash on the forehead from striking his head on the dashboard, and her daughter had burns from the seat belt. Medical attention was not sought. The vehicle was towed to Auto Collision Center - Corpus Christi where it was deemed totaled. The contact stated that the manufacturer then sent a representative to inspect the vehicle who informed the contact that the vehicle had operated as designed. The representative informed the contact that due to the angle of the impact, the air bags sensors operated as designed and did not deploy the air bags. The contact disagreed and contacted the FTC. However, a recorded message stated that due to the Government shutdown calls would not be answered, and the contact called the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 62,000.

Crash

The airbag sensor in my 2019 Toyota 4Runner has failed, causing the airbag warning light to remain illuminated. This indicates the airbag system may not deploy properly in a collision, which is a serious safety concern. The vehicle has approximately 95,600 miles, has been well maintained, and has not been in any accident that would affect the airbag system. The dealership confirmed the failure but said I must pay approximately $6,224.43 for the repair because the vehicle is out of warranty. This is a critical safety component that should not fail under normal use, and the repair cost places an unreasonable burden on the consumer. I am requesting this be reviewed as a potential safety defect.

Passenger air bag light indicates air bag off intermediately although my wife is sitting in the seat. Vehicle was examined by Toyota dealer and could not duplicate problem, it is however available for inspection upon request. We feel very uneasy with the air bag not on all the time with passenger in the seat in case of an accident. Dealer could not duplicate problem. There has not been any warning lights and the Technician also indicated that there were no diagnostic codes!

The contact owns a 2019 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The contact stated that the failure also occurred while reversing. In addition, the radio volume independently adjusted up and down independently, and independently powered off independently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

My vehicle keeps leaking inside from the AC drip line and it's been cleared multiple times and it still keeps happening and it floods the whole bottom of the passenger side floorboard and becomes soaked through which can cause erosion, electrical issues, mold growth and other problems as well.

Seat belt is not retracting to fit front passenger and after it buckles it stays loose. The seat belt device, intended to protect occupants during a crash is not retracting at all after it buckles. Seat belt in the front passenger seating position is presenting a safety hazard.

I took my 2019 Toyota 4 Runner Limited Edition for maintenance/repair and it was identified the entire under carriage and frame is rusting out creating safety issues. This vehicle has never has never been flooded or exposed to northern salted roads. The garage repair shop was afraid to repair the vehicle as they identified this is a huge safety issue. They could not understand that a 5 year old car with under 65K miles on it would have extensive rust damage and deemed it unsafe. They referred me to take it to the TOYOTA dealership and to call TOYOTA Brand Engagement Center headquarters to report the issue. That phone number is 1-800-331-4331. Apparently this is a known issue for TOYOTA 4Runners and other models under their brand as I found many complaints from owners on the web. I reached out to TOYOTA and they denied any awareness of an issue and responsibility. The case number is #[XXX]. They also told me I need to pay out of pocket to fix whatever the recommendation of the dealership provided to repair and fix. I was appalled at the quick and dismissiveness attitude without any additional further investigation and assistance to help out knowing this is not a normal case of rust for a car. I believe there is a defect and safety manufacturing issue on the vehicle even if is not a current recall and why I am reporting such a huge safety issue. So I took it to the TOYOTA dealership where they also agreed this is NOT normal wear and tear for a car of "length of time" and mileage on it and is a safety issue. They also spoke to the case manager at TOYOTA Brand Engagement Center and also denied them any assistance for repairing of the vehicle. The VIN# is [XXX] . I can provide photos of the damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Toyota 4Runner. The vehicle was taken to a local dealer where it was discovered that the undercarriage was rusted. The vehicle was not repaired. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle jerked and almost crashed into another vehicle. The contact was able to regain control of the vehicle and pulled over the shoulder of the roadway to inspect the vehicle. The contact noticed that the shock absorber brackets were rusted. The vehicle was taken to a local dealer where it was diagnosed that the shock absorber, carrier differential, gasket, gasket plug, and bearing needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 31,500.

I was in an accident where the vehicle ran into the guard rail while on the interstate. The vehicle had significant damage and has now been declared a Total Loss by the insurance company. With the amount of damage to the front side of the vehicle, the airbag did not deploy and leaves us wondering with such damage, why it didn't deploy!

Crash

Transmission went out at 84000 miles. Accelerated into lane then nothing wouldn’t go into traffic.

The contact owns a 2019 Toyota 4Runner. The contact stated while driving at approximately 15 MPH, the shock absorber and springs on the suspension were making abnormal sounds while the vehicle was rolling over a dip or bump in the roadway. The contact looked underneath the vehicle and became aware that the springs and shocks showed premature wear and corrosion. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin T-SB-0094-20 (Front Suspension). The failure mileage was approximately 48,000.

My vehicle is throwing the ABS light and slamming my breaks. I’ve taken it to Toyota, it’s not showing any codes so they can’t diagnosis it to fix the issue. It may go two weeks and drive fine, and then it does it again. Whether I’m going 10mph or 55mph, it will do this. Very scary and very unsafe.

I was driving down the road with no other cars in front or behind me and no impact was made on my sunroof when it just spontaneously exploded. The noise was so loud I jerked my wheel and almost crashed into a ditch. Large chunks of glass and tiny glass slivers were all over myself and my car and my ears were ringing.

My 2019 Toyota 4 runner was on and in park in my driveway. When the ignition was turned off the vehicle rolled back out of the driveway while still in park

Crash

Tires are good ! When I got this SUV it only has 15 k miles I got shimmy on my steering wheel This not acceptable We need a recall on this issues it's very dangerous Please Toyota when need to solve this issues

Steering wheel out of control while driving. My car lost control and crashed. I contacted Toyota Motor North America.Inc. But they said their inspection didn’t find evidence that the incident was the result of a defect in my vehicle.

Crash 1 injured

Steering wheel out of control while driving. My car lost control and crashed. I contacted Toyota Motor North America.Inc. But they said their inspection didn’t find evidence that the incident was the result of a defect in my vehicle.

Crash 1 injured

Shaking steering wheel 60-70mph

The contact owns a 2019 Toyota 4Runner. The contact stated while driving 50-55 MPH and attempting to overtake another vehicle, the vehicle failed to respond while depressing the accelerator pedal. There was a 15-second delay in the vehicle response. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the contact stated that the failure had been reoccurring increasingly while driving. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

The contact owns a 2019 Toyota 4Runner. The contact stated that while attempting to lock the doors with the key fob, the front passenger’s side door failed to lock as desired. The contact took the vehicle to the dealer who diagnosed that the actuator failed and needed to be replaced. The vehicle had been repaired. Shortly after the repair, the front passenger’s side window failed to lower and raise. The contact returned the vehicle to the dealer and reattached the window’s wiring harness due to the harness detaching. Shortly after the second repair, the same window failed again and the lock on the driver’s door failed to lock. The contact had not taken the vehicle to the dealer yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

Abs lights and and Trac light on by itself without reason.

The contact owns a 2019 Toyota 4Runner. The contact stated that he noticed corrosion underneath the vehicle and on the lug nuts. The contact took the vehicle to the local dealer who was unable to locate any failure on the vehicle. The contact took the vehicle to second local dealer, Clearwater Toyota (21799 US Hwy 19 N, Clearwater, FL 33765: (800) 667-9051) and the vehicle was diagnosed with needing multiple unknown components and serial bolts to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 19,000. Toyota case number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”*JB

The contact owns a 2019 Toyota 4Runner. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact also stated that while driving at 45 MPH, he noticed that the vehicle was shuddering. The contact veered to the side of the road, turned off and restarted the vehicle however, the check engine warning light remained illuminated and the vehicle continued to shudder while driving. The vehicle was taken to the local dealer where it was diagnosed that rodents were consuming the food-based wires that were coming out of the wiring harness. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 33,000.

My 2019 Toyota 4Runner was inhabited by a rat that chewed the wiring harness in at least 3 different areas. The damage occurred between 8pm and 7am. The vehicle started with lights on the dash illuminated. The car was out into drive and was jerking. Reverse had the same result. After inspecting under the hood of the car wires were seen chewed partially and a few completely severed. A rat was seen under the manifold cover. I used an air hose to evict it and had the car towed to dealership. The bill was just under $1000 to repair. I was warned it could have been worse ($6000) if harness needed changing. I was told “I was lucky”. After researching I discovered this is a problem because of soy based wiring. It’s an attractant for rodents.

I was driving.a 2019 SUV with about 16,100 miles on it at about 60 MPH in highway traffic on a perfectly smooth road and without any warning and out of nowhere there was a very loud bang in the back driver side of the SUV. The road was smooth, there were no potholes, and I didn’t hit anything. I had to pull over to get off the road and out of traffic. I was only able to pull about eight feet off the road onto the dirt to get out of moving traffic and when I got out to see what had happened. I was shocked to see that my drivers’s rear tire was completely flat and smoking. I was also shocked to see that the outer sidewall of the tire had 14 large bulges / bumps circling the entire 360 degrees of the tire’s outer sidewall surface. Being in a very dangerous situation on the highway in heavy fast moving traffic I had a call to 911 emergency come to assist me and they changed the defective tire. After the tire had been removed it turned out that the only visible condition seen was on the tires outer sidewall. The inner sidewall looks perfectly fine, all the condition seems only concentrated on the outer tire sidewall’s area.

The contact owns a 2019 Toyota 4Runner. The contact stated that the vehicle would not start. There were no warning lights illuminated. The contact waited an hour and was able to restart the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The contact stated that while her mother was driving 5 MPH, she heard abnormal grinding sounds, and the vehicle inadvertently stalled. An unknown warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic testing. The contact also stated that she had smelled a strong burning odor while driving and the subframe of the vehicle was corroded. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was 15,000.

Anytime you go above 60mph the car and steering wheel shake pretty violently. If you take your foot off the gas it goes away temporarily. The same happens at times when braking, the car and steering wheel will shake. Tires have been balanced, rotated, and replaced with no improvement. This seems to be a well known and wide spread problem with Toyota offering no real solution. The vehicle seems hard to control and could be dangerous at speeds above 60. I am around 50,000 miles on my 4Runner and the problem seems to have started when my tires were replaced a few months ago.

Vehicle Steering Wheel shakes at speed of 50-60 MPH. Wheels and tires have been rotated and balanced numerous times as my fiancé is a manager at a tire shop. Alignment has been checked and does not need one.Correct Tire pressure is used. Tires have been rotated and balanced by dealer and my fiancé’s tire shop with thorough inspections.

BLUETOOTH IS NOT CORRECTLY WORKING WITH IPHONE 11PRO MAX OR ANY IPHONE OR ANY ANDRIOD. THE CONNECTION IS AWFUL, ROBOTIC AND STATIC SOUND! CANT USE THE BLUETOOTH AT ALL FOR CALLS. TOYOTA DEALERSHIP TOLD ME THERE IS NO REMEDY FOR THAT! Unacceptable!

Manufacture defect

Steering wheel shakes and wobbles. At times violently. Occurs at 55-65 MPH. Wheels and tires have been balanced countless times. Alignment is in spec. Correct Tire pressure is used. Truck has been inspected by dealer. Tires have been balanced by dealers and local shops. No one can fix the shake and wobble in the steering wheel. This has been a problem since the vehicle was new and now has over 20,000 miles. There are thousands of complaints as I have found on line forums.

Component: Possible steering rack issue Safety concern: Vehicle steering wheel shakes at speed between 60-62mph. A lot of new 4Runner affected by this issue. Problem is confirmed by Toyota Dealership

I had been driving for roughly 4 hours when my sunroof exploded/shattered from the inside out. I heard a loud noise and then the sound of the outside air. I couldn't see a broken window. I pulled off of Hwy 202 (Phoenix metro area) onto the next exit and got out and stepped up on my running board and saw that their was a large hole in the center of my sunroof glass. There was no other damage that I could see to the roof. When the damage occurred I had no other traffic around me and I there was not an overpass in sight, behind or in front of me. My headliner was closed so no glass entered the cabin of the vehicle. There was no damage to the headliner. The claim has been reported to Toyota and also to my insurance company. My passenger was my 15 year old foster son. No one was injured in this event