2013 TOYOTA 4RUNNER

8 recalls — 46 complaints

19V741000 Oct 17, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
928,220 vehicles affected
19V741000 Oct 17, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
928,220 vehicles affected
19V005000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
1,299,448 vehicles affected
18V024000 Jan 9, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
628,018 vehicles affected
17V425000 Jul 3, 2017
EQUIPMENT
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
Remedy: SET will notify owners, and dealers will mechanically fasten the scoop to the hood, free of charge. The recall began on September 1, 2017. Owners may contact SET customer service at 1-954-429-2000. SET's number for this recall is SET17B.
3,547 vehicles affected
17V425000 Jul 3, 2017
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
Remedy: SET will notify owners, and dealers will mechanically fasten the scoop to the hood, free of charge. The recall began on September 1, 2017. Owners may contact SET customer service at 1-954-429-2000. SET's number for this recall is SET17B.
3,547 vehicles affected
16V577000 Aug 3, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured September 3, 2009, to December 1, 2014. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Remedy: SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began September 15, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16D.
425 vehicles affected
15V515000 Aug 13, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured March 29, 2010, to July 30, 2015. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Remedy: SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began on September 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for the recall is SET15D.
2,530 vehicles affected
ELECTRICAL SYSTEM Nov 20, 2025
TOYOTA 4RUNNER 2013 VIN# [XXX] LP# XXX The gas needle will be above the half (middle line), and the fuel range on top of the dash would read anywhere from 160-213 miles, going 45 mph up a hill or 70 mph on the freeway, all of a sudden starts to stall and completely shut off while still driving. I would then only have a few seconds to try to pull over due to losing all power, and not being able to shift into neutral because it's a push/start button. The car will only turn back on after putting some gas into it, so I make sure to never let the gas needle go below the middle line or have the gas range reading go below anything around 160-200 miles since the vehicle has shut down at a different amount each time, and there's been multiple times. Also, the fuel level needle never matches with how many miles is shown on the range, displaying inaccurate readings. It has poor acceleration, poor mileage, and now making a loud whining noise that is heard from outside the vehicle near gas tank. I have tried looking up the VIN and it does not show that it falls under the recall, despite it having all the symptoms of a faulty fuel pump/sending unit. I love my 4Runner but I am in fear for my life whenever I drive it and not showing accurate fuel levels. I pray that nobody runs into me if the vehicle stalls out in the roadway, while going 30-80 mph (it has done it on regular roads and on the highway). There are no warning lights or check engine light. It's at about 208,000 miles, with the issue slowly getting worse over time. I am requesting for it to be inspected free of charge, as well as getting the necessary repairs that the recall is for free of charge. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE Nov 20, 2025
TOYOTA 4RUNNER 2013 VIN# [XXX] LP# XXX The gas needle will be above the half (middle line), and the fuel range on top of the dash would read anywhere from 160-213 miles, going 45 mph up a hill or 70 mph on the freeway, all of a sudden starts to stall and completely shut off while still driving. I would then only have a few seconds to try to pull over due to losing all power, and not being able to shift into neutral because it's a push/start button. The car will only turn back on after putting some gas into it, so I make sure to never let the gas needle go below the middle line or have the gas range reading go below anything around 160-200 miles since the vehicle has shut down at a different amount each time, and there's been multiple times. Also, the fuel level needle never matches with how many miles is shown on the range, displaying inaccurate readings. It has poor acceleration, poor mileage, and now making a loud whining noise that is heard from outside the vehicle near gas tank. I have tried looking up the VIN and it does not show that it falls under the recall, despite it having all the symptoms of a faulty fuel pump/sending unit. I love my 4Runner but I am in fear for my life whenever I drive it and not showing accurate fuel levels. I pray that nobody runs into me if the vehicle stalls out in the roadway, while going 30-80 mph (it has done it on regular roads and on the highway). There are no warning lights or check engine light. It's at about 208,000 miles, with the issue slowly getting worse over time. I am requesting for it to be inspected free of charge, as well as getting the necessary repairs that the recall is for free of charge. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FUEL/PROPULSION SYSTEM Nov 20, 2025
TOYOTA 4RUNNER 2013 VIN# [XXX] LP# XXX The gas needle will be above the half (middle line), and the fuel range on top of the dash would read anywhere from 160-213 miles, going 45 mph up a hill or 70 mph on the freeway, all of a sudden starts to stall and completely shut off while still driving. I would then only have a few seconds to try to pull over due to losing all power, and not being able to shift into neutral because it's a push/start button. The car will only turn back on after putting some gas into it, so I make sure to never let the gas needle go below the middle line or have the gas range reading go below anything around 160-200 miles since the vehicle has shut down at a different amount each time, and there's been multiple times. Also, the fuel level needle never matches with how many miles is shown on the range, displaying inaccurate readings. It has poor acceleration, poor mileage, and now making a loud whining noise that is heard from outside the vehicle near gas tank. I have tried looking up the VIN and it does not show that it falls under the recall, despite it having all the symptoms of a faulty fuel pump/sending unit. I love my 4Runner but I am in fear for my life whenever I drive it and not showing accurate fuel levels. I pray that nobody runs into me if the vehicle stalls out in the roadway, while going 30-80 mph (it has done it on regular roads and on the highway). There are no warning lights or check engine light. It's at about 208,000 miles, with the issue slowly getting worse over time. I am requesting for it to be inspected free of charge, as well as getting the necessary repairs that the recall is for free of charge. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Apr 17, 2025
I was traveling on [XXX] returning home and felt the steering wheel pulling strongly to the right so I immediately pulled off to the side of the road and noted the right front passenger tire was deflated. This tire is a 245/60 R20 107HSL BSW Procontrol Cooper tire. The tire at the top portion was bulging out in several areas. Within a couple minutes a truck with 3 men stopped to help and they removed the flat tire and put on the spare. I drove back to Lubbock and took the tire to Discount tire where we had bought them July of 2024. We were told the tire was defective and that they were able to inflate the tire and there was no damage to the tire such as nails etc. They replaced the tire. No warning lights were on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TIRES Apr 17, 2025
I was traveling on [XXX] returning home and felt the steering wheel pulling strongly to the right so I immediately pulled off to the side of the road and noted the right front passenger tire was deflated. This tire is a 245/60 R20 107HSL BSW Procontrol Cooper tire. The tire at the top portion was bulging out in several areas. Within a couple minutes a truck with 3 men stopped to help and they removed the flat tire and put on the spare. I drove back to Lubbock and took the tire to Discount tire where we had bought them July of 2024. We were told the tire was defective and that they were able to inflate the tire and there was no damage to the tire such as nails etc. They replaced the tire. No warning lights were on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE Aug 1, 2024
Make: Toyota Model: 4Runner Year: 2013 Mileage: 76,200 Description of Incident While driving on [XXX] at night, the vehicle experienced a sudden and catastrophic engine failure, leaving it immobilized in the middle of the highway. This presented an immediate and severe safety risk to both the vehicle occupants and other motorists. The failure was later determined to be caused by a malfunction in the Variable Valve Timing (VVT) oil control system, specifically an Exhaust Cam Gear failure. This led to a broken timing chain and subsequent engine failure. Inspection and Diagnosis The vehicle was inspected by an authorized Toyota Dealer in Florence, SC. They confirmed the failure of the oil control system and recommended a complete engine replacement, estimating costs over $5,000. Broader Implications and Potential Safety Hazard Further investigation, including consultations with multiple Toyota technicians, review of technical discussions on various platforms, and examination of online 4Runner forums, suggests that this issue is not isolated. Failures of the exhaust cam gear and problems with the VVT Oil Control System appear to be common in the Toyota 1GR-FE Engine and other engines equipped with this system. It's noteworthy that Toyota issued a voluntary recall in 2014 (Safety Recall 13V-395, TM-TC-14021) for Lexus vehicles with similar issues. However, this recall does not appear to cover the 2013 1GR-FE 4Runner engine, despite the apparent similarity in potential failure modes. Safety Concerns This issue presents a significant safety hazard: Sudden engine failure at highway speeds can lead to loss of vehicle control. Unexpected vehicle immobilization, especially at night or in high-traffic areas, poses a severe collision risk. The apparent widespread nature of this issue suggests that many vehicles may be at risk of similar failures. Urgency for Action Given the severity of the potential outcomes and the ap INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE Nov 7, 2023
The component that failed is the air back clock spring. It’s preventing the horn form functioning properly. In turn can result in an accident from lack of warning other drivers and/or air bag might not go off. It seems to be a known problem on the 13 model year of the 4Runners. It has not been inspected as I’m not knowledgeable on what to do in that situation and the dealer says that I’d have to pay for it anyway. No warnings just one day the horn didn’t want to work anymore and seems to be a problem that’s pretty consistent. People have reported that it has gone bad with as little as a 100k miles which the clock spring shouldn’t be a maintenance item to begin with.
AIR BAGS Nov 7, 2023
The component that failed is the air back clock spring. It’s preventing the horn form functioning properly. In turn can result in an accident from lack of warning other drivers and/or air bag might not go off. It seems to be a known problem on the 13 model year of the 4Runners. It has not been inspected as I’m not knowledgeable on what to do in that situation and the dealer says that I’d have to pay for it anyway. No warnings just one day the horn didn’t want to work anymore and seems to be a problem that’s pretty consistent. People have reported that it has gone bad with as little as a 100k miles which the clock spring shouldn’t be a maintenance item to begin with.
UNKNOWN OR OTHER Feb 18, 2023
1) The failed component is the door locks. Or more precisely, the motor for the electrical operation of the door locks. When failed, the door remains locked even when pulling on the interior handle to open the door or when trying to unlock the door using the interior latch. You are essentially locked inside your car. I believe the door should always unlock when the handle is pulled, and the interior lock lever should always unlock the door as well. Both of these function "normally" when the actuator is not failed. The failure first appeared in late 2018/early 2019. I noticed that when I locked the vehicle using the key fob, I was not hearing the audible "beep." And when the car was shifted out of PARK, I was not hearing all the doors lock. I then realized the drivers front door was not locking. I lived with this for a while, long enough for the drivers side rear door to fail, and then the right rear door failed as well. The front right and rear door have never failed. I purchased a Toyota lock assembly for the drivers side front and it functioned perfectly after replacement until this past week. It appears to have failed again. And I was essentially trapped in the drivers seat. I had to give it and electrical command to unlock while pushing on the manual lever in order for the door to unlock. Pulling the open handle did not open the door, and pushing on the manual lock lever did not open the lock. The failed component appears to be a small motor in the lock assy. I replaced this motor in the left and right rear door lock assembly's and that corrected the problem. I am going to replace the motor in the lock assy I removed in 2019 and reinstall it in hopes of correcting the problem. I can send you the Toyota lock assy I will remove, and one of the motors I removed from one of the rear door lock assembly's. 2)The failed door locks trap occupants inside the vehicle. 3)Did not visit a dealer or repair center. 4)No inspections have been performed. 5)No
UNKNOWN OR OTHER Oct 6, 2022
The problem is the reproduction of a vehicle illegally by a dealer. My federal information & later my vehicle & home were obtained after my phone was cloned. Vehicle has airbag recalls from takata. Vin- [XXX]. (It’s and emergency vehicle) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
STRUCTURE:BODY Sep 13, 2021
Rust appeared on the hatch of my 4Runner approximately 2 years after I purchased it new. My complaints to 2 different dealerships were ignored and left undocumented. I was told this wasn't covered under warranty. In 2019, the rust was finally documented by Toyota and I was told that this would have been covered under warranty, but now it's too late. At that point the rust was just an eyesore. Sometime in August 2021, while driving on a bumpy dirt road, my "open door" indicator illuminated and a warning chime went off. When I checked my doors, I discovered that the hatch wasn't fully secure. Upon closer inspection, I discovered that rust had eaten away the metal that secures the latch which keeps the hatch closed. The rust I had on the hatch, had eaten away at the metal from the inside, out. There is now only a small piece of rusted metal holding the locking mechanism in place that keeps the rear hatch secure. Since my earlier complaints to the service departments of Toyota went ignored, I contacted Toyota USA directly. I had explained that a cosmetic issue had now become a safety issue. Due to an apparent design flaw or lack of corrosion control, the supporting structure of the hatch lock had almost completely corroded away. This may be an isolated incident, however, other 4Runner owners may also be at risk and this needs to be addressed. No matter how old a vehicle is, the integrity of a vehicle interior should never be compromised by a locking mechanism rusting off, to the point a door, or hatch, can eventually open.Toyota USA dismissed my complaint. I stated that this is a potential vehicle safety issue, where occupants and vehicle contents are left unsecured and could be at risk. I was advised that this is just a matter of corrosion and that my warranty was expired, therefore, Toyota would not fix the problem.
FUEL/PROPULSION SYSTEM Apr 14, 2021
OUR FUEL PUMP AND A GASKET WENT OUT AT SAME TIME. NO WARNING IT WAS GOING TO HAPPEN, LUNGED FORWARD 5 FEET AND THEN DIED. GOING TO COST $1,000 TO FIX. IT LOOKS LIKE TOYOTA HAS RECALLS ON FUEL PUMPS BUT IT DOESN'T COVER OUR YEAR YET.
UNKNOWN OR OTHER Nov 5, 2020
CONSTANT BAD MOLDY/MILDEW SMELL COMING FROM THE A/C SYSTEM
AIR BAGS Sep 26, 2020
DURING AN ACCIDENT, BOTH SIDE AIRBAGS DEPLOYED (FRONT AIRBAGS DID NOT DEPLOY). FRONT RIGHT PASSENGER INJURED BY SIDE AIRBAG -- BLEEDING PUNCTURE WOUNDS (APPROX 3) ON UPPER RIGHT WRIST, SEVERE RAISED GOUGES (BELOW THE SKIN) FROM THAT POINT UP THE ENTIRE LENGTH OF THE ARM (MORE SEVERE ON FOREARM). PASSENGER RECALLS SOMETHING SHOOTING OUT FROM "A" POST. PASSENGER WENT VIA AMBULANCE TO ER. LATER, FOUND BROKEN JAGGED PIECE OF WHITE HARD PLASTIC IN THE RIGHT FRONT PASSENGER SEAT. PIECE IS IN OUR POSSESSION AS WELL AS PHOTOS AND MEDICAL RECORDS.
Crash 1 injured
ELECTRICAL SYSTEM May 26, 2020
I PURCHASED MY TOYOTA 4 RUNNER SR5 AND HAVE AROUND 89K MILES ON IT. I'VE SEVERAL ARTICLES ABOUT THE HORN CLOCK SPRING BEING FAULTY. MY DEALERSHIP IS QUOTING ALMOST $1K TO HAVE IT REPLACED. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED UNDER A RECALL. PLEASE ADVISE *TR
VEHICLE SPEED CONTROL Mar 25, 2020
THIS HAS HAPPENED 4 TIMES. ONCE AT STOP SIGN, TWICE ON HIGHWAY SLOWING DOWN FOR RED LIGHT AND ONCE IN A DRIVE THRU. ALL WAS IN MOTION. HAVEN'T HAD TO DEALER YET BECAUSE OF CORONAVIRUS SCARE. DATE BELOW IS ESTIMATE OF LAST TIME IT HAPPENED. NOTHING TO BACK THIS PROBLEM UP BUT MY WORD.
FUEL/PROPULSION SYSTEM Mar 4, 2020
THE VEHICLE HAS STALLED ON THE HIGHWAY THREE TIMES IN THE LAST SIX MONTHS MOST RECENTLY ON 2/15/2020. EACH TIME THE GAS GAUGE WAS SHOWING APPROXIMATELY A QUARTER TANK OF GAS. IN NONE OF THE CASES WAS THE LOW FUEL LIGHT ON.
UNKNOWN OR OTHER Jan 14, 2020
MY VEHICLE WAS IN MOTION, AND THE ENGINE SHUT OFF. I WAS ABLE TO RESTART THE VEHICLE SEVERAL TIMES, BUT IT WOULD ONLY CONTINUE RUNNING FOR 5 TO 60 SECONDS. AFTER ABOUT 30 MINUTES THE VEHICLE STARTED AND DROVE TO MY DESTINATION (HOME). THE PROBLEM PERSISTED FOR 3 DAYS, WITH ONLY ONE SUCCESSFUL SHORT DRIVE AMIDST SEVERAL STALLS AND RESTARTS. EACH TIME THE VEHICLE STARTED, BUT DID NOT RUN FOR LONG BEFORE DYING. I TOWED IT TO MY LOCAL TOYOTA DEALERSHIP 9 DAYS AGO AND THEY WERE NOT ABLE TO FIND ANY ISSUE... THE PROBLEM SEEMS TO HAVE FIXED ITSELF, AT LEAST FOR NOW. HOWEVER, TODAY THE NEWS REPORTED A RECALL FOR NEWER MODEL 4 RUNNERS THAT HAVE A PROBLEM WITH THE FUEL PUMP CAUSING THE VEHICLE TO STALL WHILE DRIVING, POSING A SERIOUS RISK. I BELIEVE THIS MAY BE THE SAME ISSUE THAT IS AFFECTING MY 2013 4 RUNNER.
FUEL/PROPULSION SYSTEM Jan 14, 2020
MY VEHICLE WAS IN MOTION, AND THE ENGINE SHUT OFF. I WAS ABLE TO RESTART THE VEHICLE SEVERAL TIMES, BUT IT WOULD ONLY CONTINUE RUNNING FOR 5 TO 60 SECONDS. AFTER ABOUT 30 MINUTES THE VEHICLE STARTED AND DROVE TO MY DESTINATION (HOME). THE PROBLEM PERSISTED FOR 3 DAYS, WITH ONLY ONE SUCCESSFUL SHORT DRIVE AMIDST SEVERAL STALLS AND RESTARTS. EACH TIME THE VEHICLE STARTED, BUT DID NOT RUN FOR LONG BEFORE DYING. I TOWED IT TO MY LOCAL TOYOTA DEALERSHIP 9 DAYS AGO AND THEY WERE NOT ABLE TO FIND ANY ISSUE... THE PROBLEM SEEMS TO HAVE FIXED ITSELF, AT LEAST FOR NOW. HOWEVER, TODAY THE NEWS REPORTED A RECALL FOR NEWER MODEL 4 RUNNERS THAT HAVE A PROBLEM WITH THE FUEL PUMP CAUSING THE VEHICLE TO STALL WHILE DRIVING, POSING A SERIOUS RISK. I BELIEVE THIS MAY BE THE SAME ISSUE THAT IS AFFECTING MY 2013 4 RUNNER.
AIR BAGS May 6, 2019
TAKATA RECALL ALL OF THE SIDE AIR BAGS DEPLOYED WHILE DRIVING ON A FLAT SURFACE AROUND 20 MPH. ACCORDING TO COMPUTER REPORT IT STATED THE 4RUNNDER WAS IN A ROLLOVER WHEN IT WAS NOT. PLEASE SEE ATTACHED REPORT. THERE IS NO DAMAGE TO THE OUTSIDE OF THE VEHICLE AND WAS NOT AT ANY INCLINES. TOYOTA STATED THE 2013 4RUNNER IS NOT UNDER THE AIR BAG RECALL. IT SHOULD BE!!! I HAVE HAD THE 4RUNNER FOR UNDER A YEAR AND IT NOW IS JUST SITTING AT THE DEALERSHIP. TOYOTA IS DRAGGING THEIR FEET STATING THAT IT CAN TAKE UP TO 30 DAYS OR MORE FOR THEIR DEPARTMENT TO REVIEW THE COMPUTERS REPORT AND MAKE A DECISION TO RECALL/REPLACE/REPAIR THEIR BAD FAULTY AIR BAGS. THIS IS UNACCEPETABLE. THE 4RUNNER IS NEEDED FOR A DAILY DRIVER. THIS NEEDS TO BE HANDLED QUICKER AND THERE SHOULD BE NO QUESTION THIS 4RUNNERS AIR BAGS SHOULD BE UNDER THE RECALL.
UNKNOWN OR OTHER Mar 26, 2019
MY COMPLAINT IS ON MY 2013 4RUNNER LIMITED THE DOOR HANDLES INSERTS ARE CRACKED THIS IS NOT NORMAL. AND I ALSO SEE A LOW AREA IN MY DASHBOARD.
AIR BAGS Mar 12, 2019
TAKATA RECALL. I CALLED TWO LOCAL TOYOTA DEALERSHIPS ABOUT GETTING MY VEHICLE IN TO HAVE THE AIRBAG REPLACED. BOTH TOLD ME ESSENTIALLY, "THE PART IS ON BACK-ORDER, WE'RE WAITING ON A SHIPMENT, COULD BE A COUPLE OF DAYS, COULD BE A FEW MONTHS BEFORE WE CAN GET YOU IN. WE REALLY DON'T KNOW." IN THE MEANTIME, TOYOTA HAS INSTRUCTED OWNERS TO NOT ALLOW ANY PASSENGERS IN THE FRONT SEAT DUE TO THE DANGER THE AIRBAGS PRESENT. A FEW MONTHS SEEMS LIKE A LONG TIME TO GO WITHOUT SUCH AN IMPORTANT SAFETY ITEM BEING FIXED.
AIR BAGS Mar 1, 2019
MY HORN IS NOT WORKING AS A RESULT OF A SPIRAL WIRE IN THE STEERING WHEEL IS SHORTED OUT. WITHIN THE SAME WIRE SET IS THE WIRE THAT CONTROLS THE AIRBAG. THUS, I DO NOT KNOW IF THE AIRBAG IS WORKING OR NOT. TWO SAFETY FEATURES OF THE CAR POTENTIALLY DO NOT WORK, THE HORN, FOR SURE, AND MAYBE THE AIRBAG. THE ISSUE I HAVE
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE Mar 1, 2019
MY HORN IS NOT WORKING AS A RESULT OF A SPIRAL WIRE IN THE STEERING WHEEL IS SHORTED OUT. WITHIN THE SAME WIRE SET IS THE WIRE THAT CONTROLS THE AIRBAG. THUS, I DO NOT KNOW IF THE AIRBAG IS WORKING OR NOT. TWO SAFETY FEATURES OF THE CAR POTENTIALLY DO NOT WORK, THE HORN, FOR SURE, AND MAYBE THE AIRBAG. THE ISSUE I HAVE
POWER TRAIN Feb 11, 2019
TL* THE CONTACT OWNS A 2013 TOYOTA 4RUNNER. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND TRACK OFF 4 LOW INDICATORS APPEARED. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO THE NEUTRAL POSITION AND THE VEHICLE WOULD NO LONGER ACCELERATE. ALSO, WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WOULD NOT INDICATE THAT THE TRANSMISSION WAS IN THE NEUTRAL OR DRIVE POSITIONS. THE VEHICLE WAS TAKEN TO GRAHAM AUTO MALL (1515 WEST 4TH ST, MANSFIELD, OH) WHERE IT WAS DIAGNOSED THAT THE NEUTRAL SAFETY SWITCH WAS FAULTY AND NEEDED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,837. *TT CONSUMER STATED NEUTRAL SAFETY SWITHC COULD NOT ALLOW CAR TOC CHANGE GEARS. CONSUMER TOOK IT A MECHANIC AND THE COMPUTER ACTUALLY CHANGED THE GEAR, IT IS FIXED.*JB
ENGINE Feb 11, 2019
TL* THE CONTACT OWNS A 2013 TOYOTA 4RUNNER. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND TRACK OFF 4 LOW INDICATORS APPEARED. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO THE NEUTRAL POSITION AND THE VEHICLE WOULD NO LONGER ACCELERATE. ALSO, WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WOULD NOT INDICATE THAT THE TRANSMISSION WAS IN THE NEUTRAL OR DRIVE POSITIONS. THE VEHICLE WAS TAKEN TO GRAHAM AUTO MALL (1515 WEST 4TH ST, MANSFIELD, OH) WHERE IT WAS DIAGNOSED THAT THE NEUTRAL SAFETY SWITCH WAS FAULTY AND NEEDED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,837. *TT CONSUMER STATED NEUTRAL SAFETY SWITHC COULD NOT ALLOW CAR TOC CHANGE GEARS. CONSUMER TOOK IT A MECHANIC AND THE COMPUTER ACTUALLY CHANGED THE GEAR, IT IS FIXED.*JB
ELECTRICAL SYSTEM Jan 25, 2019
THE CLOCK SPRING IS FAULTY AND THE HORN DOESN'T WORK. THERE WAS A MASSIVE RECALL ON OTHER TOYOTA CARS FOR FAULTY CLOCK SPRINGS.
AIR BAGS Dec 17, 2018
2013 TOYOTA RAV4. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING A CRASH INTO AN UNOCCUPIED PARKED VEHICLE AND A LIGHT POLE. THE AIRBAGS DID NOT DEPLOY. *JS
1 injured
VEHICLE SPEED CONTROL Dec 17, 2018
2013 TOYOTA RAV4. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING A CRASH INTO AN UNOCCUPIED PARKED VEHICLE AND A LIGHT POLE. THE AIRBAGS DID NOT DEPLOY. *JS
1 injured
AIR BAGS Oct 4, 2018
2013 TOYOTA 4 RUNNER. CONSUMER WRITES IN REGARDS TO RECALL FOR DEFECTIVE AIRBAG REPLACEMENT, AND IF TOWING SERVICES WILL BE AVAILABLE. *AS *TR
AIR BAGS Jul 24, 2018
TL* TAKATA RECALL. THE CONTACT OWNED A 2013 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SERVICE BRAKES Apr 24, 2018
AT ABOUT 28000 MILES, WITHOUT WARNING THE BRAKE PEDAL WENT ALMOST TO THE FLOOR DURING A ROUTINE STOP. THE BRAKE PEDAL HAS BEEN SOFT LIKE THAT EVER SINCE. THE DEALER SAID THAT IT MIGHT BE FIXED BY A BRAKE FLUID FLUSH AND REPLACE. I HAD ITHAT DONE AT THE DEALER AND IF ANYTHING, IT'S SLIGHTLY WORSE. APPARENTLY THE MECHANIC TOLD THE SERVICE WRITER THAT IT'S JUST A FLAW IN THE VEHICLE ANDNOT A FLUID CHANGE OR ANYTHING ELSE WOULD HELP THAT HE WAS AWARE OF, BUT THEY DID IT ANYWAY AND CHARGED ME OF COURSE. THE BRAKES FUNCTION BUT THEY ARE SUBSTANDARD TO WHAT IS EXPECTED IN A 2013 AUTOMOBILE. THE BRAKES ALMOST FEEL AS IF THERE IS NO POWER ASSIST.
STEERING Feb 23, 2018
THE KEY IS GETTING BENT IN THE IGNITION SWITCH - EITHER NOT ALLOWING THE KEY TO BE REMOVED. HAS BEEN RE-KEYED BY THE DEALERSHIP ONCE AND THE PROBLEM HAS OCCURRED AGAIN IN LESS THEN A MONTH.
UNKNOWN OR OTHER Feb 23, 2018
THE KEY IS GETTING BENT IN THE IGNITION SWITCH - EITHER NOT ALLOWING THE KEY TO BE REMOVED. HAS BEEN RE-KEYED BY THE DEALERSHIP ONCE AND THE PROBLEM HAS OCCURRED AGAIN IN LESS THEN A MONTH.
AIR BAGS Feb 20, 2018
TAKATA RECALL I AM [XXX] AND I OWN A 2013 4RUNNER. I JUST RECEIVED A RECALL LETTER FOR A TAKATA FRONT PASSENGER AIRBAG INFLATOR (ZONE A) I AM VERY UPSET THAT I AM JUST NOW RECEIVING THIS LETTER WHEN OTHER OWNERS OF THE SAME VEHICLE RECEIVED LETTERS IN 2017 AND HAD THEIR VEHICLE HELD BY A TOYOTA DEALER FOR MONTHS WITH A RENTAL VEHICLE BEING MADE AVAILABLE. SAFETY SHOULD BE THE PRIORITY FOR ALL CUSTOMERS, NOT A SELECT GROUP. I SPOKE WITH A REPRESENTATIVE FROM A LOCAL DEALER AS WELL AS A REPRESENTATIVE FROM TOYOTA CUSTOMER EXPERIENCE CENTER AND THE RESPONSES I RECEIVED WERE VERY DIFFERENT. IT IS VERY DISTURBING AND UPSETTING THAT MY LIFE AND THE LIVES OF MY PASSENGERS WERE PUT IN HARMS WAY FOR THE LACK OF URGENCY TO RELEASE LETTERS ON TOYOTA'S BEHALF. THIS IS TOTALLY UNACCEPTABLE AND TOYOTA NEEDS TO BE HELD RESPONSIBLE FOR THEIR ACTIONS. I LOOK FORWARD TO HEARING THE REMEDY FOR TOYOTA'S CONDUCT TOWARDS ME, A CUSTOMER. RESPECTFULLY SUBMITTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
SUSPENSION Jan 19, 2018
I WENT INTO MY TOYOTA DEALER FOR A STATE INSPECTION. SERVICE WRITER COMES OUT AND TELLS ME THE VEHICLE FAILED DUE TO A BROKEN RIGHT REAR LEAF. AT A COST OF 1026.18 TO REPLACE 1 LEAF . I SAY WELL ISN'T THAT GOING TO CHANGE MY RIDE HEIGHT HAVING ONLY 1 REPLACED . SHE SAYS YES BUT I ONLY QUOTED FOR THE BROKEN 1 . THAT BEING SAID I STILL HAVE TO PAY FOR THE INSPECTION . THE CASHIER SAYS WOULD YOU LIKE TO TALK TO THE SHOP MANAGER AND WAS QUITE ADAMANT ABOUT IT . SO I STARTED THINKING I'M NOT THE ONLY 1 WITH THIS ISSUE. SO THEY GET THE SHOP MANAGER HE SAYS YOU GOT A MINUTE. AND LEAVES COMES BACK AFTER ABOUT 20 MINUTES AND SAYS TOYOTA WILL PAY FOR THE LEAF. BUT YOU HAVE TO PAY THE LABOR . ONCE AGAIN I SAY HOWS THIS GOING TO AFFECT MY RIDE HEIGHT AND WHAT EFFECT IS IT GOING TO HAVE ON MY ALIGNMENT . HE TRY' TO TELL ME IF IT WAS A FRONT COIL IT WOULD SORRY . IF YOUR RIDE HEIGHT IS OFF FRONT OR REAR ITS GOING TO HAVE A EFFECT ON THE VEHICLES CAMBER. THAT BEING SAID THE OTHER LEAF ISN'T GOING TO LAST VERY LONG WITH HALF THE PROBLEM CORRECTED. PLUS ARE THEY GOING TO PUT THE SAME INFERIOR PART IN AGAIN. I FEEL TOYOTA KNOWS ABOUT THIS PROBLEM AND IS SNOWBALLING PEOPLE . JUST LIKE WHEN THEY HAD THEIR FRAME ISSUE. ALSO THE VEHICLE ONLY HAS 55821 MILES ON IT
WHEELS Dec 28, 2017
ONE OF THE WHEELS HAS A CRACK IN IT. IT IS A STRANGE LOOKING CRACK WHICH I FOUND WHEN WASHING THE CAR. THE WHEEL IS NOT DAMAGED, IT DOES NOT HAVE ANY SCUFFING OR DINGS AND DENTS IN IT. THE CRACK IS ABOUT 1 1/8" LONG THEN TURNS 90 DEGREES AND ABOUT 1/2" LONG AT THAT END.
UNKNOWN OR OTHER Oct 25, 2017
THIS INVOLVES THE BACK UP CAMERA. IT SEEMS TO WORK WHEN IT WANTS TOO. MOST OF THE TIME IT DOES NOT WORK. THE DEALER HAS NOT BEEN ABLE TO FIND THE PROBLEM. SOMETIMES WHEN YOU OPEN AND CLOSE THE LIFT GATE IT WILL WORK FOR A SHORT TIME PERIOD.
ELECTRICAL SYSTEM Oct 25, 2017
THIS INVOLVES THE BACK UP CAMERA. IT SEEMS TO WORK WHEN IT WANTS TOO. MOST OF THE TIME IT DOES NOT WORK. THE DEALER HAS NOT BEEN ABLE TO FIND THE PROBLEM. SOMETIMES WHEN YOU OPEN AND CLOSE THE LIFT GATE IT WILL WORK FOR A SHORT TIME PERIOD.
SERVICE BRAKES Oct 4, 2017
PARTIAL BRAKE FAILURE IN HIGH AMBIENT TEMPERATURE. DRIVING ON INTERSTATE I5 THROUGH NEVADA. AMBIENT TEMPERATURE 100 DEGREES F. ENGINE TEMPERATURE GAUGE READ NORMAL. STOPPED FOR GAS. ON RESTARTING ENGINE THE BRAKE BOOSTER SYSTEM DID NOT RECHARGE THE HYDRAULIC ACCUMULATOR. BRAKES WERE FUNCTIONAL BUT PEDAL POSITION WAS HALFWAY TO FLOOR AND EXCESSIVE PRESSURE REQUIRED TO ACTIVATE BRAKES. ALMOST COLLIDED WITH KERB BECAUSE OF THE SURPRISE. NO LOCAL SERVICE AVAILABLE SO CONTINUED TO DRIVE. NEXT MORNING AT 70 DEGREES F TEMPERATURE THE SYSTEM HAD RECOVERED AND OPERATED NORMALLY. SUBSEQUENT CHECK BY DEALER SHOWED NO FAULT CODES OR EVIDENCE OF FAILURE.
UNKNOWN OR OTHER Aug 30, 2017
1) THE GUY WHO COMPLAINED ABOUT THE BRAKE PEDAL BEING TOO CLOSE TO THE GAS PEDAL IS RIGHT. MY FOOT GETS CAUGHT UNDER THE BRAKE PEDAL WHEN I'M TRYING TO TAKE MY FOOT OFF THE GAS AND GO FOR THE BRAKES. I GUESS I'M STILL USED TO MY '99 4RUNNER. HE ALSO COMPLAINED THAT THE BRAKE PEDAL DEPRESSES SO FAR THAT HE SOMETIMES ALSO HITS THE GAS. HE'S RIGHT ON THAT TOO. THE DEALER SAYS FOR SOME REASON AFTER A WHILE THE BRAKE PEDAL JUST GOES REALLY SOFT, PRETTY DRAMATICALLY, IN MY CASE FROM THE PREVIOUS DAY. I HAVE ABOUT 27000 MILES. DEALER SAYS ONLY REMEDY IS A $125-$150 BRAKE FLUID CHANGE. 2) THE OUTSIDE TEMPERATURE GAUGE DOESN'T WORK, SO DON'T EXPECT TO BE ALERTED IN A TIMELY MANNER IF THE ROADS ARE READY TO FREEZE OVER AND BECOME ICY. DEALER CHECKED IT AND SAID IT WAS FINE, ITS NOT FINE. IT SEEMS TO BE USUALLY OFF BY 10 DEGREES AND OTHERWISE REACTS SO SLOWLY TO CHANGES IN TEMPERATURE SO AS TO BE USELESS. SOFT BRAKE PEDAL STARTED IN EARLY 2017. TEMPERATURE GAUGE HAS NEVER WORKED WELL.
SERVICE BRAKES Aug 30, 2017
1) THE GUY WHO COMPLAINED ABOUT THE BRAKE PEDAL BEING TOO CLOSE TO THE GAS PEDAL IS RIGHT. MY FOOT GETS CAUGHT UNDER THE BRAKE PEDAL WHEN I'M TRYING TO TAKE MY FOOT OFF THE GAS AND GO FOR THE BRAKES. I GUESS I'M STILL USED TO MY '99 4RUNNER. HE ALSO COMPLAINED THAT THE BRAKE PEDAL DEPRESSES SO FAR THAT HE SOMETIMES ALSO HITS THE GAS. HE'S RIGHT ON THAT TOO. THE DEALER SAYS FOR SOME REASON AFTER A WHILE THE BRAKE PEDAL JUST GOES REALLY SOFT, PRETTY DRAMATICALLY, IN MY CASE FROM THE PREVIOUS DAY. I HAVE ABOUT 27000 MILES. DEALER SAYS ONLY REMEDY IS A $125-$150 BRAKE FLUID CHANGE. 2) THE OUTSIDE TEMPERATURE GAUGE DOESN'T WORK, SO DON'T EXPECT TO BE ALERTED IN A TIMELY MANNER IF THE ROADS ARE READY TO FREEZE OVER AND BECOME ICY. DEALER CHECKED IT AND SAID IT WAS FINE, ITS NOT FINE. IT SEEMS TO BE USUALLY OFF BY 10 DEGREES AND OTHERWISE REACTS SO SLOWLY TO CHANGES IN TEMPERATURE SO AS TO BE USELESS. SOFT BRAKE PEDAL STARTED IN EARLY 2017. TEMPERATURE GAUGE HAS NEVER WORKED WELL.
SERVICE BRAKES Aug 8, 2017
I HAVE A 2013 4 RUNNER SR5, THAT JUST TURNED 80K, DRIVEN BY AN OLDER WOMAN. WHILE SITTING IN A FAST FOOD LANE THE BRAKE, ABS AND VSC TRACK LIGHTS CAME ON ALONG WITH AN BEEPING ALARM THAT WOULD NOT STOP. I TURNED THE TRUCK OFF AND WAITED A FEW MINUTES AND TURNED BACK ON AND STILL HAD THE PROBLEM. WHEN I MOVED I HAD NO BRAKES AT ALL. I HAD TO ROLL THE TRUCK INTO PARKING SPOT AND HAVE THE TRUCK TOWED. TRUCK WAS TAKEN TO TOYOTA AND THEY TOLD ME IT WAS THE HYDROBOOST FOR THE BRAKES AND ABS. PART WAS ABOUT $3000 AND $620 TO DO THE INSTALL. EVERYONE THAT I TALKED TO SAID IT SHOULD NEVER HAVE HAPPENED. EVEN THE TOYOTA PEOPLE SAID IT SHOULD NEVER HAVE HAPPENED ON THIS NEW OF A TRUCK. I CALLED CORPORATE TOYOTA AND THEY AGREED TO GO HALF ON THE PART. MY CONCERN, IF I WAS GOING FAST OR GOING DOWN HILL I WOULD HAVE PROBABLY BEEN INJURED OR WORSE. I HAD NO BRAKES, ZERO. HAS ANYONE REPORTED THIS BEFORE? I HAVE NOT PICTURE OF THE HYDROBOOST AND I AM WAITING DOCUMENTATION FROM CORPORATE TOYOTA. PART WILL NOT BE IN FOR 6 BUSINESS DAYS. THIS MEANS I HAVE BEEN WITHOUT A CAR FOR 10 DAYS.
SERVICE BRAKES Feb 23, 2017
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I HAVE EXPERIENCED ON MULTIPLE OCCASIONS, UPON BREAKING, HAVING SUDDEN UNEXPECTED ACCELERATION. THIS OCCURS WHEN I AM BRAKING FOR A STOP ON CITY STREETS, STOPPING IN TRAFFIC, STOPPING IN A DRIVEWAY. I SUGGEST THE CAUSE IS THE PROXIMITY OF THE BREAK PEDAL TO THE ACCELERATOR PEDAL. WHEN THE BRAKE IS DEPRESSED, THE LEVEL OF THE PEDAL IS BELOW THAT OF THE ACCELERATOR LEVEL. SO, I FIND MY FOOT AT TIMES HAS A SLIGHT OVERLAP, CAUSING MY FOOT TO APPLY BOTH PEDALS, RESULTING IN BOTH ACCELERATION AND BRAKING. THIS HAS RESULTED IN NUMEROUS FRIGHTENING INSTANCES, SUCH AS BRAKING FOR A PEDESTRIAN CROSSWALK, I OCCASIONALLY FIND MYSELF NEARLY STRIKING A PEDESTRIAN! TO COMPENSATE FOR THIS, I ACTUALLY SHIFT THE TRANSMISSION TO NEUTRAL AS I SLOW DOWN COMING TO A STOP (E.G. STOPPING FOR A TRAFFIC SIGNAL, OR STOP SIGN). THUS PREVENTING ANY UNEXPECTED ACCELERATION. THIS HAS NEVER HAPPENED TO ME IN 50 YEARS OF DRIVING EXPERIENCE WITH NUMEROUS MANUFACTURERS OF AUTOMOBILES OR PICKUP TRUCKS, BOTH DOMESTIC OR FOREIGN AUTOS. I AM A LICENSED PROFESSIONAL CIVIL ENGINEER IN THE STATE OF CALIFORNIA. I SUGGEST THAT THE PEDAL IS 1) TOO CLOSE LATERALLY TO THE ACCELERATOR PEDAL, AND 2) THE LEVEL OF THE DEPRESSED BRAKE PEDAL IS BELOW THAT OF THE NEARBY RESTING ACCELERATOR PEDAL. I FEEL THAT IF THE BRAKE PEDAL WAS POSITIONED AT A HIGHER LEVEL RELATIVE TO THE ACCELERATOR PEDAL, THE DEPRESSED BRAKE WOULD NOT ACCIDENTALLY ACTUATE THE ACCELERATOR. I HAVE MADE TOYOTA AWARE OF THIS, BY 1) A PHONE CALL TO THEIR 800 NUMBER (YEARS AGO), AND 2) AT MANY OF MY SCHEDULED SERVICES WITH TOYOTA OF ORANGE IN SO CA. [XXX], PE, *DL
WHEELS Oct 9, 2016
LUG NUT STUDS BROKE WHEN TIGHTENING ON DIVER REAR SIDE AND ON PASSENGER SIDE FRONT 100 FT LBS. THEY JUST STRETCHED, AND BROKE. VEHICLE WAS ON JACK STANDS.
UNKNOWN OR OTHER Aug 27, 2016
THE PISTON(S) THAT HOLD THE HATCH UP HAVE FAILED, WHILE THE VEHICLE WAS STATIONARY. SINCE THE HATCH CAN NOT STAY UP, I CAN NOT TELL WHETHER IT IS ONE OR BOTH. LUCKILY, THIS OCCURRED WHILE THE HATCH WAS BEING LIFTED AND NOT AFTERWARDS WITH AN INDIVIDUAL UNDER THE HATCH. AFTER THE FAILURE, I HAVE RAISED THE HATCH AND THE LET IT SHUT WITH ITS OWN WEIGHT. IF SOMEONE WAS PUTTING SOMETHING INTO THE BACK OF THE VEHICLE, THERE IS NO DOUBT THAT A SERIOUS INJURY WOULD HAVE OCCURRED. MY SON, WHO HAS A 2012 MODEL, INDICATED THEY HAD THE SAME PROBLEM.