2010 TOYOTA 4RUNNER

14 recalls — 50 complaints

19V741000 Oct 17, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
928,220 vehicles affected
19V741000 Oct 17, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
928,220 vehicles affected
19V005000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
1,299,448 vehicles affected
18V024000 Jan 9, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
628,018 vehicles affected
16V577000 Aug 3, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured September 3, 2009, to December 1, 2014. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Remedy: SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began September 15, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16D.
425 vehicles affected
16V396000 Jun 2, 2016
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
7,749 vehicles affected
16V340000 May 23, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
1,754,517 vehicles affected
15V515000 Aug 13, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured March 29, 2010, to July 30, 2015. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Remedy: SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began on September 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for the recall is SET15D.
2,530 vehicles affected
14V743000 Nov 19, 2014
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
3,233 vehicles affected
13V123000 Apr 9, 2013
EQUIPMENT:OTHER:LABELS
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
7,525 vehicles affected
13V014000 Jan 16, 2013
SEATS
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
3,235 vehicles affected
13V014000 Jan 16, 2013
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
3,235 vehicles affected
10V036000 Feb 3, 2010
EQUIPMENT:OTHER:LABELS
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
153,418 vehicles affected
10V035000 Feb 3, 2010
EQUIPMENT:OTHER:LABELS
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
271,417 vehicles affected
AIR BAGS Oct 22, 2025
My 4Runner was involved in a collision where the airbags did not deploy, and I was knocked unconscious from hitting the steering wheel. The vehicle now shows an SRS fault code and is subject to an open Takata airbag recall. Toyota corporate initially stated they would cover towing for the recall repair, then reversed that decision, claiming an airbag fault does not prevent the vehicle from starting. Because of the failed airbag deployment and recall defect, the vehicle is unsafe to drive until the recall is completed. Toyota’s refusal to provide towing prevents me from safely completing a federally mandated safety recall. I am requesting NHTSA assistance in ensuring Toyota fulfills its obligations under federal recall law.
Crash 1 injured
UNKNOWN OR OTHER Mar 19, 2025
Dear NHTSA, I am writing to formally file a complaint against Toyota regarding their failure to notify me of a recall related to the clear coat peeling from my vehicle’s paint. I was never informed of this issue through a recall notice, nor did it appear in my vehicle’s history. I only became aware of the recall when a friend, who owns the same make and model in the same color, experienced the same problem and was able to have it repaired under the recall. When I contacted my local Toyota dealership, I was told that I am now outside the recall window and that the repair can no longer be completed under the recall. However, had I been properly notified in a timely manner, I would have taken my vehicle in for the necessary repairs. I believe Toyota’s failure to send me the recall notice has unfairly prevented me from receiving the repair I was entitled to. I am requesting NHTSA’s assistance in addressing this matter, as Toyota’s lack of proper notification has left me with an unresolved defect. Please advise on the next steps I can take to ensure Toyota takes responsibility for this issue. Thank you for your time and assistance. Best regards, [XXX] [XXX] [XXX] UANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STRUCTURE:BODY Mar 19, 2025
Dear NHTSA, I am writing to formally file a complaint against Toyota regarding their failure to notify me of a recall related to the clear coat peeling from my vehicle’s paint. I was never informed of this issue through a recall notice, nor did it appear in my vehicle’s history. I only became aware of the recall when a friend, who owns the same make and model in the same color, experienced the same problem and was able to have it repaired under the recall. When I contacted my local Toyota dealership, I was told that I am now outside the recall window and that the repair can no longer be completed under the recall. However, had I been properly notified in a timely manner, I would have taken my vehicle in for the necessary repairs. I believe Toyota’s failure to send me the recall notice has unfairly prevented me from receiving the repair I was entitled to. I am requesting NHTSA’s assistance in addressing this matter, as Toyota’s lack of proper notification has left me with an unresolved defect. Please advise on the next steps I can take to ensure Toyota takes responsibility for this issue. Thank you for your time and assistance. Best regards, [XXX] [XXX] [XXX] UANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STRUCTURE:BODY Mar 19, 2024
I was told the paint on my 4 runner was recalled, but because it was a salvage title they where very rude and told me sorry but they can't fix it. I was so upset because when you spend 40,000. on a vehicle and something recalls it shouldn't matter if its a salvage title or not. So I left. I recently was getting some work done at a different dealership because a friend works there and I was explaining to him the situation and he said that isn't right and I needed to look more into and see about having Toyota fix the problem. I have sense called them back and they are still giving me the same run around and are still very rude. I haven't asked for a manager or anything but wanted to see if there was anything I could do first. It just upsets me because it runs so well but the paint looks horrible on it and it isn't my fault they have bad paint on there. Please help me
FUEL/PROPULSION SYSTEM Dec 6, 2023
Car keeps running out of gas while driving, due to faulty readings on the gas gauge and electronic readout. I have been driving this car for 11 years and never ran out of gas until running out 3 times in the past 2 months. Today was the 3rd occurrence, gas gauge showed over 1/4 tank and 85 miles to go until empty. Previous incident was similar with 1/4 tank and showing 65 miles to go. (Pictures attached). The miles to go reading seems to be increasing with each incident (1st incident showed 25 miles, second incident 65 miles, then 85 miles today). No low fuel indicator light or warning has appeared on ANY of these 3 occasions. This is a very dangerous situation potentially causing loss of life as drivers have SECONDS to navigate their vehicle off the highway, while quickly losing speed and loss of steering. No indication that fuel is low, while instead providing incorrect (inflated) dashboard data. Vehicle is going into the shop tomorrow. Found multiple reports of this same incident on [XXX] [XXX] ) which indicate problem with sending unit. Please review and consider further action or communication to other 4Runner owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STEERING Dec 6, 2023
Car keeps running out of gas while driving, due to faulty readings on the gas gauge and electronic readout. I have been driving this car for 11 years and never ran out of gas until running out 3 times in the past 2 months. Today was the 3rd occurrence, gas gauge showed over 1/4 tank and 85 miles to go until empty. Previous incident was similar with 1/4 tank and showing 65 miles to go. (Pictures attached). The miles to go reading seems to be increasing with each incident (1st incident showed 25 miles, second incident 65 miles, then 85 miles today). No low fuel indicator light or warning has appeared on ANY of these 3 occasions. This is a very dangerous situation potentially causing loss of life as drivers have SECONDS to navigate their vehicle off the highway, while quickly losing speed and loss of steering. No indication that fuel is low, while instead providing incorrect (inflated) dashboard data. Vehicle is going into the shop tomorrow. Found multiple reports of this same incident on [XXX] [XXX] ) which indicate problem with sending unit. Please review and consider further action or communication to other 4Runner owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VEHICLE SPEED CONTROL Dec 6, 2023
Car keeps running out of gas while driving, due to faulty readings on the gas gauge and electronic readout. I have been driving this car for 11 years and never ran out of gas until running out 3 times in the past 2 months. Today was the 3rd occurrence, gas gauge showed over 1/4 tank and 85 miles to go until empty. Previous incident was similar with 1/4 tank and showing 65 miles to go. (Pictures attached). The miles to go reading seems to be increasing with each incident (1st incident showed 25 miles, second incident 65 miles, then 85 miles today). No low fuel indicator light or warning has appeared on ANY of these 3 occasions. This is a very dangerous situation potentially causing loss of life as drivers have SECONDS to navigate their vehicle off the highway, while quickly losing speed and loss of steering. No indication that fuel is low, while instead providing incorrect (inflated) dashboard data. Vehicle is going into the shop tomorrow. Found multiple reports of this same incident on [XXX] [XXX] ) which indicate problem with sending unit. Please review and consider further action or communication to other 4Runner owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STRUCTURE:BODY Sep 12, 2022
Frame is starting to rot despite undercoating. Has several soft spots.
UNKNOWN OR OTHER Aug 3, 2022
I own a 2010 Toyota 4Runner VIN # [XXX]. I bought the vehicle late last year and found that the vehicle paint was peeling. I took my 4Runner to the one and only dealer here in Laredo, Texas. They told me to take it to their company body shop. The body shop looked at my 4Runner, took pictures and submitted everything to Toyota. This was late November or early December 2021. I called the body shop back in January. The body shop manager told me it had been approved to paint all the metal panels on the truck, but that I would have to wait until May of 2022. In May of 2022 I physically went back to ask the body shop manager about the truck getting painted. He said that it would not be painted until August, but that if I did not want to wait I could “take it somewhere else”. After waiting all of this time I did not want to start all over again somewhere else, so I told him that I would leave it there. Sometime in late June or early July 2022 I physically went to check with the to see if my truck could be painted, and the body shop manager told me that he did not know when but I was the "fourth one in line". I did not want to lose all my “wait time” and have to start all over again. I am very concerned that my 2010 4Runner will not get the paint job that Toyota already knows it needs before the expiration date of December 11, 2022. I have reached out to Toyota Brand Engagement Center and have spoken to them to exhaustion about the fact that it appears that my truck will not get painted (case# [XXX]). Toyota refuses to provide me with documentation that the claim for paint was submitted and approved (documentation I can use to protect myself should the expiration date come and go without getting painted). Toyota also refuses to extend the expiration date of the paint program to allow for paint job approvals that have not been completed. I have tried to make a claim on my own insurance which was subsequently denied. They said to contact Toyota. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
STRUCTURE:BODY Aug 3, 2022
I own a 2010 Toyota 4Runner VIN # [XXX]. I bought the vehicle late last year and found that the vehicle paint was peeling. I took my 4Runner to the one and only dealer here in Laredo, Texas. They told me to take it to their company body shop. The body shop looked at my 4Runner, took pictures and submitted everything to Toyota. This was late November or early December 2021. I called the body shop back in January. The body shop manager told me it had been approved to paint all the metal panels on the truck, but that I would have to wait until May of 2022. In May of 2022 I physically went back to ask the body shop manager about the truck getting painted. He said that it would not be painted until August, but that if I did not want to wait I could “take it somewhere else”. After waiting all of this time I did not want to start all over again somewhere else, so I told him that I would leave it there. Sometime in late June or early July 2022 I physically went to check with the to see if my truck could be painted, and the body shop manager told me that he did not know when but I was the "fourth one in line". I did not want to lose all my “wait time” and have to start all over again. I am very concerned that my 2010 4Runner will not get the paint job that Toyota already knows it needs before the expiration date of December 11, 2022. I have reached out to Toyota Brand Engagement Center and have spoken to them to exhaustion about the fact that it appears that my truck will not get painted (case# [XXX]). Toyota refuses to provide me with documentation that the claim for paint was submitted and approved (documentation I can use to protect myself should the expiration date come and go without getting painted). Toyota also refuses to extend the expiration date of the paint program to allow for paint job approvals that have not been completed. I have tried to make a claim on my own insurance which was subsequently denied. They said to contact Toyota. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
SUSPENSION May 4, 2022
The undercarriage of my truck is so rusted, that parts are starting to fail. I can not install new tires on the truck at this point until $3000 of rust-damaged parts are replaced and possible frame replaced. I was told that the damage is so extensive, the costs outweigh the repairs, and that in the near future the truck will not be driveable.
WHEELS May 4, 2022
The undercarriage of my truck is so rusted, that parts are starting to fail. I can not install new tires on the truck at this point until $3000 of rust-damaged parts are replaced and possible frame replaced. I was told that the damage is so extensive, the costs outweigh the repairs, and that in the near future the truck will not be driveable.
SEATS Oct 8, 2021
Heated seat on drivers side was hot but heater was turned off. After a 1/2 hour drive smoke started coming out of the center console. Driver parked and exited the vehicle and called for help. Fire department arrived and put water on the fire then disconnected the battery. The insurance company determined the vehicle is a total loss. There were no personal injuries. Toyota Case #211004001272 I am not pleased that Toyota is treating this as a claim instead of a safety concern when I clearly stated this is a safety concern.
Fire
ELECTRICAL SYSTEM Apr 5, 2021
IN 2017 I WAS REPORTING THAT THE LEFT BRAKE LIGHT WAS WORKING INTERMITTENTLY. IN 2018 THE SOCKET ASSEMBLY COMPLETELY FAILED AND WAS TOLD THAT THIS WAS NOT AN EXTENDED WARRENTY REPAIR (MILAGE WAS LESS THEN 100,000). IN MARCH 2021 THE BAKE LIGHTS FAILED AGAIN. THE DEALERSHIP REPORTED THAT THE FAILURE IS INTERMITTENT BUT THAT THE SOCKET ASSEMBLY NEEDS TO BE REPLACED.
STRUCTURE:BODY Dec 8, 2020
RUST HOLE IN FRAME ON PASSENGER SIDE REAR TRACK ARM MOUNT. CREATED A WEAK SPOT IN THE FRAME WHERE THE REAR AXEL MOUNTS. DUE TO NOT ENOUGH RUST PREVENTION FROM MANUFACTURE.
UNKNOWN OR OTHER Sep 4, 2020
I WAS DRIVING DOWN THE ROAD AT 70 MPH WITH NO ONE IN FRONT OF ME. ALL OF A SUDDEN MY SUNROOF EXPLODED AND GLASS WAS EVERYWHERE.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Jul 29, 2020
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE HEATED DRIVER'S SEAT UNINTENTIONALLY ACTIVATED. THE CONTACT STATED THEY MADE SEVERAL ATTEMPTS TO TURN OFF THE HEATED SEAT, HOWEVER, THE SEAT CONTINUED TO HEAT UP. THE CONTACT TURNED OFF THE VEHICLE AND AFTER THEY WAITED, THEY ATTEMPTED TO START THE VEHICLE, HOWEVER, THEY NEEDED TO CHARGE THE BATTERY. THE CONTACT STATED THAT THE VEHICLE'S CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT STATED THE HEATED SEATS BURNED THEIR SKIN HOWEVER, NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TOYOTA WORLD OF NEWTON (66 ROUTE 206 NORTH, NEWTON, NJ 07860 PHONE: (973) 383-0200) WHO STATED THAT THEY WERE UNABLE TO FIND A CAUSE OF THE FAILURE AND RESET THE CHECK ENGINE LIGHT. THE CONTACT STATED THAT THEY WERE INFORMED THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V743000 (SEATS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,200.
Fire 1 injured
AIR BAGS Jun 4, 2020
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE FAILURE RECURRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. *BF *AS
STRUCTURE:BODY Jan 2, 2020
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT TOOK THE VEHICLE TO BUCKEYE TOYOTA (740-654-3943, LOCATED AT 1903 RIVERWAY DR, LANCASTER, OH 43130) WHERE IT WAS DIAGNOSED THAT THE REAR END OF THE FRAME WAS RUSTED AND DAMAGED THE SUSPENSION. THE HEAT SHIELD WAS ALSO RUSTED AND DETACHED FROM THE VEHICLE. THE TECHNICIAN STATED THAT IN ORDER TO REPLACE THE HEAT SHIELD, THE EXHAUST SYSTEM (WHICH WAS ALSO RUSTED) NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 241,000.
SUSPENSION Jan 2, 2020
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT TOOK THE VEHICLE TO BUCKEYE TOYOTA (740-654-3943, LOCATED AT 1903 RIVERWAY DR, LANCASTER, OH 43130) WHERE IT WAS DIAGNOSED THAT THE REAR END OF THE FRAME WAS RUSTED AND DAMAGED THE SUSPENSION. THE HEAT SHIELD WAS ALSO RUSTED AND DETACHED FROM THE VEHICLE. THE TECHNICIAN STATED THAT IN ORDER TO REPLACE THE HEAT SHIELD, THE EXHAUST SYSTEM (WHICH WAS ALSO RUSTED) NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 241,000.
ENGINE Jun 27, 2019
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 28 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. AFTER MULTIPLE ATTEMPTS TO RESTART THE VEHICLE, THE CONTACT HAD IT TOWED TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923), BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE HAD BEEN AT THE DEALER SINCE JUNE 26, 2019 AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNAVAILABLE.
ENGINE Jun 8, 2019
TIMING CHAIN COVER OIL LEAK I'VE BEEN INFORMED THAT MY TIMING CHAIN COVER IS LEAKING BY THE SERVICE AT THE TOYOTA DEALER. I RESEARCHED THE PROBLEM ONLINE AND DISCOVERED IT'S QUITE FREQUENT AND HAS BEEN AN ISSUE FOR OVER A DECADE. THIS SHOULD BE COVERED BY TOYOTA AS IT IS CLEARLY A DEFECT IN THE ENGINE. THE REPAIR IS CLOSE TO $2000 OUT OF POCKET. DO A QUICK SEARCH AND YOU WILL DISCOVER THE PROBLEM IS PERSISTENT AND FREQUENT AND TOYOTA IS TRYING TO TREAT IT AS A NORMAL WEAR ISSUE. WHICH IT IS NOT. PLEASE FORCE A RECALL OF THE TIMING CHAIN COVER IN THE 2010 TO PRESENT 4RUNNERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE SPEED CONTROL Mar 5, 2019
03/04/2019- I WAS DRIVING DOWN A DRY ROAD IN SANTA FE, NEW MEXICO TRAVELING AT APPROXIMATELY 35 TO 40 MPH. A GRADUAL TURN, AND I STRESS GRADUAL, CAME UP AND UPON TURNING THE WHEEL TO TAKE THE SLIGHT CURB THE VSC/ ANTI SLIP BRAKING KICKED IN AND THE COMPUTER 'SENSED' I LOST CONTROLLED AT WHICH POINT IT TOOK OVER AND LOCKED THE BRAKES UP. THIS ACTION TAKEN BY THE COMPUTER TOOK AWAY ALL OF MY CONTROL, STRAIGHTENED MY CAR OUT SENDING ME OFF THE ROAD INTO A DRIED UP RIVER BED TOTALLING MY TRUCK COMPLETELY. AIR BAGS DEPLOYED, FRONT END DESTROYED, THANK GOD I WASNT SERIOUSLY INJURED, BUT TRUST ME WHEN I SAY IT COULDVE BEEN MUCH MUCH WORSE. THIS PROBLEM NEEDS TO BE ADDRESSED. IVE READ MULTIPLE, ALMOST IDENTICAL STORIES INVOLVING THE SAME PROBLEM WITH THE SAME YEAR. THIS IS DANGEROUS, UNPREDICTABLE AND HAS LEFT ME VEHICLELESS IN A FINANCIAL BIND. I WILL ALSO MENTION THIS WASNT THE FIRST TIME THIS HAPPENED UNWARRANTED. THIS JUST HAPPENED TO BE THE FIRST TIME IT CAUSED SERIOUS ISSUES.
Crash
SERVICE BRAKES Mar 5, 2019
03/04/2019- I WAS DRIVING DOWN A DRY ROAD IN SANTA FE, NEW MEXICO TRAVELING AT APPROXIMATELY 35 TO 40 MPH. A GRADUAL TURN, AND I STRESS GRADUAL, CAME UP AND UPON TURNING THE WHEEL TO TAKE THE SLIGHT CURB THE VSC/ ANTI SLIP BRAKING KICKED IN AND THE COMPUTER 'SENSED' I LOST CONTROLLED AT WHICH POINT IT TOOK OVER AND LOCKED THE BRAKES UP. THIS ACTION TAKEN BY THE COMPUTER TOOK AWAY ALL OF MY CONTROL, STRAIGHTENED MY CAR OUT SENDING ME OFF THE ROAD INTO A DRIED UP RIVER BED TOTALLING MY TRUCK COMPLETELY. AIR BAGS DEPLOYED, FRONT END DESTROYED, THANK GOD I WASNT SERIOUSLY INJURED, BUT TRUST ME WHEN I SAY IT COULDVE BEEN MUCH MUCH WORSE. THIS PROBLEM NEEDS TO BE ADDRESSED. IVE READ MULTIPLE, ALMOST IDENTICAL STORIES INVOLVING THE SAME PROBLEM WITH THE SAME YEAR. THIS IS DANGEROUS, UNPREDICTABLE AND HAS LEFT ME VEHICLELESS IN A FINANCIAL BIND. I WILL ALSO MENTION THIS WASNT THE FIRST TIME THIS HAPPENED UNWARRANTED. THIS JUST HAPPENED TO BE THE FIRST TIME IT CAUSED SERIOUS ISSUES.
Crash
STRUCTURE:BODY Jan 14, 2019
MY FRAME IS RUSTING AWAY. THE UPPER REAR CONTROL ARM BRACKET ON THE PASSENGER SIDE HAS COMPLETELY RUSTED OFF THE FRAME. THE FRAME IN FRONT OF AND AROUND THE DRIVER SIDE REAR LOWER CONTROL ARM IS RUSTING AWAY WITH A LARGE HOLE JUST IN FRONT OF THE BRACKET. IN A MATTER OF TIME THE BRACKET WILL SEPARATE FROM THE FRAME. THE FRAME WELD SEAMS ON BOTH SIDES OF THE VEHICLE ABOVE THE REAR AXLE ARE EITHER MISSING OR FULL OF POROSITY. ALSO, THE REAR SWAY BAR RUSTED THROUGH AND BROKE RECENTLY.
VEHICLE SPEED CONTROL Dec 15, 2018
WHILE DRIVING ALONG AT SLOWER SPEEDS THE ENGINE SEEMS TO QUIT FOR ABOUT 5SEC THEN IT COMES ON AGAIN. THIS IS A DANGEROUS CONDITION. THIS COULD HAPPEN ANYTIME.
ENGINE Dec 15, 2018
WHILE DRIVING ALONG AT SLOWER SPEEDS THE ENGINE SEEMS TO QUIT FOR ABOUT 5SEC THEN IT COMES ON AGAIN. THIS IS A DANGEROUS CONDITION. THIS COULD HAPPEN ANYTIME.
SERVICE BRAKES Aug 21, 2018
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT, AN INDEPENDENT MECHANIC, PLANNED TO INSPECT AND TEST THE BRAKE SYSTEM HIMSELF. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES HAD BEEN BLED EXTENSIVELY; HOWEVER, THE REAR BRAKE CYLINDER FAILED TO FUNCTION. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS; HOWEVER, A TSB WAS ISSUED ON SEPTEMBER 9, 2013 (T-SB-0141-13) FOR THE BRAKES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. **TR CONSUMER STATED: FOR THE LAST FOUR YEARS THE STATIONARY AND MOVABLE WINDOWS AROUND MY FORERUNNER THE RUBBER SEALING AROUND THE BOTTOM OF THEM, THAT PREVENTS WATER FROM GOING INSIDE THE BODY AND THE DOORS, HAVE BEEN CURLING UP THE FALLING OFF. SINCE THERE IS A LOT OF ELECTRICAL COMPONENTS IN THE DOORS THIS CAN CAUSE AN EXTREME ELECTRICAL FIRE, AND POSSIBLY INTERFERING WITH THE COMPUTER OPERATING SYSTEM THAT COULD EFFECT THE VEHICLE DRIVING ABILITY. ALL FOUR DOOR OUTSIDE LOWER WINDOW RUBBERS HAVE FALLEN OFF WHICH HELPS PREVENT WATER FROM GETTING IN WHEN IT RAINS. I'M, NOT POSITIVE BUT COULD THIS CAUSE, IN RAIN STORMS, LOSS OF CONTROL OF THE VEHICLE BECAUSE OF AN ELECTRICAL SHORT IN THE COMPUTER SYSTEM? MY '99 TOYOTA FORERUNNER ALL THE WINDOW RUBBERS ARE STILL PERFECT, WHICH PREVENTS RAIN WATER FROM RUNNING DOWN INTO THE DOOR OR THE WINDOW PANELS. THEY ARE VERY EXPENSIVE TO REPLACE. SINCE I'M ON A FIXED INCOME DUE TO DISABILITY, I'M UNABLE TO REPLACE THEM. MY BRAKES WENT TO THE FLOOR WHEN I WENT DOWN TO 2 MILES AND HOUR WHILE PULLING INTO MY DRIVEWAY. I WAS ABLE TO USE MY EMERGENCY BRAKE. VIN NUMBER NOT VALID UPDATED 10/26/18*JB
AIR BAGS Mar 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF SANTA FE (1500 ST MICHAEL DR., SANTA FE, NM) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
STRUCTURE:BODY Jan 22, 2018
BOUGHT THIS VEHICLE BECAUSE IT RATED HIGH, EVEN THOUGH IT COST MORE MONEY THAN COMPETITOR MODELS. RELIABILITY IS WORTH IT TO ME. HOWEVER, THE FRAME STARTED HAVING SIGNIFICANT RUST AFTER JUST A FEW YEARS AND WAS CAUSING SOME EXPENSIVE REPAIRS. FIRE SHIELD RUSTED OFF AND WAS REMOVED. NOW THE MASSIVE SKID PLATE BRACKET RUSTED OFF. TOYOTA SERVICE JUST REMOVED THE ENTIRE UNREPAIRABLE SKID PLATE DUE TO THE LEVEL OF RUST. THERE IS NOTHING LEFT TO ATTACH TO. THE MECHANICS SAID THEY WERE AFRAID TO SCRAPE OR CHIP ANY MORE RUST BECAUSE THEY WERE AFRAID THAT OTHER STUFF WOULD FALL OFF AND MAKE THE VEHICLE EVEN MORE UNSAFE TO DRIVE. THEY INDICATED THAT THIS IS ABSOLUTELY EXCESSIVE RUST ON THE FRAME THAT SHOULD NOT HAPPEN. THEIR OFFICIAL TOYOTA REPAIR ESTIMATE TO FIX THE RUSTING, FAILING FRAME AND MAKE IT SAFE AGAIN IS $17,783.71 WHICH IS HALF THE VALUE OF A BRAND NEW VEHICLE! TOYOTA CORPORATE SAID, SORRY, WE HAVE RECALLED MANY OTHER RUSTING FRAMES ON OUR OTHER MODELS BECAUSE THEY SHOULD NOT HAVE RUSTED THE WAY THAT THEY HAVE, BUT UNFORTUNATELY FOR YOU, WE WILL NOT STAND BEHIND YOUR 4RUNNER THAT YOU PAID $34,500 FOR. I AM TOLD THAT IT IS THE SAME FRAME AS SOME OF THE OTHER RECALLED MODELS. THE TOYOTA CORPORATION TRIED TO COMFORT ME BY ENSURING ME THAT THEY LOGGED MY CASE WILL CONTACT ME VIA FIRST CLASS MAIL IF THEY EVER DO DECIDE TO STAND BEHIND THEIR PRODUCT AND MAKE GOOD ON MY $17,000 PILE OF UNSAFE, USELESS RUST.
AIR BAGS Jan 12, 2018
TAKATA RECALL
AIR BAGS Nov 26, 2017
TAKATA RECALL. I HAVE BEEN TRYING FOR ALMOST A YEAR WITHOUT SUCCESS TO HAVE MY RECALLED AIRBAGS REPLACED. I HAVE BEEN WORKING WITH MY LOCAL TOYOTA DEALER, KENDALL A TOYOTA OF ANCHORAGE, ALASKA AND HAVE BEEN TOLD REPEATEDLY THEY ARE WAITING ON AN INSTALL KIT. MEANWHILE, MY VEHICLE, (WHO SPENT THE BETTER PART OF ITS LIFE IN HOT, HUMID TEXAS, MAKING THE INFLATORS EVEN MORE UNSTABLE) REMAINS UNSAFE FOR MY FAMILY. PLEASE ASSIST ME IN RESOLVING THIS ISSUE.
SERVICE BRAKES Nov 15, 2017
SINCE I BOUGHT THIS TOYOTA 4RUNNER I'VE HAD NOTHING BUT PROBLEMS WITH BRAKES NOT WORKING RIGHT THE FRONT END SHIMMIES AT CERTAIN SPEEDS.. I TOOK IT BACK TO THE DEALER CALLED TRI COUNTY TOYOTA IN LIMERICK PA. THEY TOLD ME IT'S ROAD CHARACTERISTICS.. BROUGHT IT BACK 3 OR 4 TIMES.. NEVER FIXED THIS ANNOYING PROBLEM.. THEY EVEN GOT A SO CALLED EXPERT TECH FROM TOYOTA TO SEE WHAT THE PROBLEM WAS .. NEVER FIXED..I HAD BOUGHT NEW CUSTOM WHEELS AND TIRES.. THE GUY WHO PUT MY NEW WHEELS ON SAID THERE IS SOMETHING WRONG.. SHOWED ME THE BRAKES 1 PAD WAS GOOD THE OTHER WAS VERY THIN.. I BROUGHT IT BACK TO THE DEALER EXPLAINED ABOUT THE BRAKES.. WAITING IN THE SHOW ROOM.. [XXX] BRINGS ME IN TO SHOW ME MY BRAKES.. AND HE SAD THERE IS NO PROBLEM.. I TOLD HIM I SAW THESE SAME PADS 1 WAS THICK THE OTHER WAS VERY THIN.. WHEN HE SHOWED ME THEY WERE REPLACED WITH NEW ONES.. BUT SAID THE SAME THING NOTHING WRONG WITH THE.. THIS TIME I WAS VERY IRRITATED AND TOLD HIM ARE YOU TRYING TO INSULT MY INTELLIGENCE..LIKE I SAID THE GUY WHO PUT MY NEW WHEELS ON SAID I'M PRETTY SURE YOUR CALIPERS ARE BAD .. .. IN THE MEAN TIME I HAD GOTTEN VERY PHYSICALLY SICK.. FOR A YEAR.. SO I GAVE UP I WAS SO SICK.. NOW MY GUARANTEE WAS UP.. BROUGHT IT BACK TO THE DEALER AGAIN.. THEY PUT NEW ROTORS AND BRAKES.. AND STILL,MY 4RUNNER..SHAKES WHEN I HIT THE BRAKES SUDDENLY. AND STILL SHIMMIES AT CERTAIN SPEEDS.... AS OF TODAY NOVEMBER 15TH 2017 THIS PROBLEM STILL EXISTS.. I REALLY NEED HELP WITH THIS VEHICLE.. BECAUSE ALL I GOT WAS THE RUN AROUND.. .. BOUGHT 7 CARS AND TRUCKS OVER THE YEARS.. .. THIS PROBLEM IS BAD FROM DAY 1.. I HAVE 61,600 MILES ON THIS VEHICLE.. NOTHING HAS CHANGED... PLEASE HELP ME WITH THIS ISSUE.. BECAUSE THEY WON'T AT TRI COUNTY TOYOTA.. HOPE I HEAR BACK FROM SOMEONE..THANK YOU SINCERELY [XXX] I BOUGHT THIS VEHICLE ON 3-1-2010.. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERING Nov 15, 2017
SINCE I BOUGHT THIS TOYOTA 4RUNNER I'VE HAD NOTHING BUT PROBLEMS WITH BRAKES NOT WORKING RIGHT THE FRONT END SHIMMIES AT CERTAIN SPEEDS.. I TOOK IT BACK TO THE DEALER CALLED TRI COUNTY TOYOTA IN LIMERICK PA. THEY TOLD ME IT'S ROAD CHARACTERISTICS.. BROUGHT IT BACK 3 OR 4 TIMES.. NEVER FIXED THIS ANNOYING PROBLEM.. THEY EVEN GOT A SO CALLED EXPERT TECH FROM TOYOTA TO SEE WHAT THE PROBLEM WAS .. NEVER FIXED..I HAD BOUGHT NEW CUSTOM WHEELS AND TIRES.. THE GUY WHO PUT MY NEW WHEELS ON SAID THERE IS SOMETHING WRONG.. SHOWED ME THE BRAKES 1 PAD WAS GOOD THE OTHER WAS VERY THIN.. I BROUGHT IT BACK TO THE DEALER EXPLAINED ABOUT THE BRAKES.. WAITING IN THE SHOW ROOM.. [XXX] BRINGS ME IN TO SHOW ME MY BRAKES.. AND HE SAD THERE IS NO PROBLEM.. I TOLD HIM I SAW THESE SAME PADS 1 WAS THICK THE OTHER WAS VERY THIN.. WHEN HE SHOWED ME THEY WERE REPLACED WITH NEW ONES.. BUT SAID THE SAME THING NOTHING WRONG WITH THE.. THIS TIME I WAS VERY IRRITATED AND TOLD HIM ARE YOU TRYING TO INSULT MY INTELLIGENCE..LIKE I SAID THE GUY WHO PUT MY NEW WHEELS ON SAID I'M PRETTY SURE YOUR CALIPERS ARE BAD .. .. IN THE MEAN TIME I HAD GOTTEN VERY PHYSICALLY SICK.. FOR A YEAR.. SO I GAVE UP I WAS SO SICK.. NOW MY GUARANTEE WAS UP.. BROUGHT IT BACK TO THE DEALER AGAIN.. THEY PUT NEW ROTORS AND BRAKES.. AND STILL,MY 4RUNNER..SHAKES WHEN I HIT THE BRAKES SUDDENLY. AND STILL SHIMMIES AT CERTAIN SPEEDS.... AS OF TODAY NOVEMBER 15TH 2017 THIS PROBLEM STILL EXISTS.. I REALLY NEED HELP WITH THIS VEHICLE.. BECAUSE ALL I GOT WAS THE RUN AROUND.. .. BOUGHT 7 CARS AND TRUCKS OVER THE YEARS.. .. THIS PROBLEM IS BAD FROM DAY 1.. I HAVE 61,600 MILES ON THIS VEHICLE.. NOTHING HAS CHANGED... PLEASE HELP ME WITH THIS ISSUE.. BECAUSE THEY WON'T AT TRI COUNTY TOYOTA.. HOPE I HEAR BACK FROM SOMEONE..THANK YOU SINCERELY [XXX] I BOUGHT THIS VEHICLE ON 3-1-2010.. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEELS Nov 15, 2017
SINCE I BOUGHT THIS TOYOTA 4RUNNER I'VE HAD NOTHING BUT PROBLEMS WITH BRAKES NOT WORKING RIGHT THE FRONT END SHIMMIES AT CERTAIN SPEEDS.. I TOOK IT BACK TO THE DEALER CALLED TRI COUNTY TOYOTA IN LIMERICK PA. THEY TOLD ME IT'S ROAD CHARACTERISTICS.. BROUGHT IT BACK 3 OR 4 TIMES.. NEVER FIXED THIS ANNOYING PROBLEM.. THEY EVEN GOT A SO CALLED EXPERT TECH FROM TOYOTA TO SEE WHAT THE PROBLEM WAS .. NEVER FIXED..I HAD BOUGHT NEW CUSTOM WHEELS AND TIRES.. THE GUY WHO PUT MY NEW WHEELS ON SAID THERE IS SOMETHING WRONG.. SHOWED ME THE BRAKES 1 PAD WAS GOOD THE OTHER WAS VERY THIN.. I BROUGHT IT BACK TO THE DEALER EXPLAINED ABOUT THE BRAKES.. WAITING IN THE SHOW ROOM.. [XXX] BRINGS ME IN TO SHOW ME MY BRAKES.. AND HE SAD THERE IS NO PROBLEM.. I TOLD HIM I SAW THESE SAME PADS 1 WAS THICK THE OTHER WAS VERY THIN.. WHEN HE SHOWED ME THEY WERE REPLACED WITH NEW ONES.. BUT SAID THE SAME THING NOTHING WRONG WITH THE.. THIS TIME I WAS VERY IRRITATED AND TOLD HIM ARE YOU TRYING TO INSULT MY INTELLIGENCE..LIKE I SAID THE GUY WHO PUT MY NEW WHEELS ON SAID I'M PRETTY SURE YOUR CALIPERS ARE BAD .. .. IN THE MEAN TIME I HAD GOTTEN VERY PHYSICALLY SICK.. FOR A YEAR.. SO I GAVE UP I WAS SO SICK.. NOW MY GUARANTEE WAS UP.. BROUGHT IT BACK TO THE DEALER AGAIN.. THEY PUT NEW ROTORS AND BRAKES.. AND STILL,MY 4RUNNER..SHAKES WHEN I HIT THE BRAKES SUDDENLY. AND STILL SHIMMIES AT CERTAIN SPEEDS.... AS OF TODAY NOVEMBER 15TH 2017 THIS PROBLEM STILL EXISTS.. I REALLY NEED HELP WITH THIS VEHICLE.. BECAUSE ALL I GOT WAS THE RUN AROUND.. .. BOUGHT 7 CARS AND TRUCKS OVER THE YEARS.. .. THIS PROBLEM IS BAD FROM DAY 1.. I HAVE 61,600 MILES ON THIS VEHICLE.. NOTHING HAS CHANGED... PLEASE HELP ME WITH THIS ISSUE.. BECAUSE THEY WON'T AT TRI COUNTY TOYOTA.. HOPE I HEAR BACK FROM SOMEONE..THANK YOU SINCERELY [XXX] I BOUGHT THIS VEHICLE ON 3-1-2010.. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGS Nov 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AL HENDRICKSON TOYOTA (5201 W SAMPLE RD, COCONUT CREEK, FL 33073, PHONE NUMBER: (954) 972-1100) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ELECTRONIC STABILITY CONTROL (ESC) Oct 29, 2017
THE VEHICLE STABILITY CONTROL IS MUCH TOO SENSITIVE. AS A TURN IS TAKEN AT SPEED THE VEHICLE ELECTRONICS TAKE OVER AND CHANGE THE TRAJECTORY. FOR EXAMPLE, IF TURNING ON A CURVE TO THE RIGHT, IF IT SENSES A TIRE ROTATION DISCREPANCY IT STEERS THE VEHICLE INTO ONCOMING TRAFFIC. THIS IS REPRODUCIBLE DEMONSTRATING THAT THIS IS THE WAY THAT IT IS DESIGNED AND NOT AN UNUSUAL OCCURRENCE. CHANGING TIRES HELPS SOMEWHAT BUT DOES NOT MITIGATE IT ENTIRELY. I HAVE BROUGHT THE VEHICLE IN MANY TIMES TO TOYOTA UNDER WARRANTY AND NOTHING IS FOUND AND NOTHING IS DONE TO IMPROVE IT. ONLINE HELP DIRECTLY WITH TOYOTA LIKEWISE HAS NOT LEAD TO ANY IMPROVEMENT. THIS IS A SAFETY ISSUE FOR MANY REASONS INCLUDING DIRECTING THE VEHICLE INTO TRAFFIC AND IT IS VERY DISCONCERTING TO SUDDENLY HAVE THE VEHICLE TAKE CONTROL OF THE STEERING WHEN NEGOTIATING A TURN, PARTICULARLY ON NARROW ROADS OR SHARP TURNS. I EVEN HAD TOYOTA SERVICE ADVISOR IN THE VEHICLE WHEN IT HAPPENED. THIS IS AN ONGOING ISSUE.
AIR BAGS Sep 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION TOYOTA ARAPAHOE, 10531 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL 2019. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ELECTRICAL SYSTEM Sep 13, 2017
THE SATELLITE RADIO ANTENNA HAS FAILED. IT ONLY RECEIVES A SIGNAL WHEN VEHICLE IS STATIONARY. THIS APPEARS TO BE A COMMON PROBLEM WITH TOYOTA AND LEXUS OWNERS, BASED ON CHAT BOARDS. THE DEALER "FIX" RUNS OVER $1000, AND INVOLVES REPLACING THE ENTIRE LENGTH OF ANTENNA HARNESS; UNDERNEATH HEADLINER.
AIR BAGS Aug 29, 2017
TAKATA RECALL - OVER A YEAR AGO TOYOTA SENT ME A RECALL NOTICE TELLING ME THAT MY VEHICLE WAS CONSIDERED UNSAFE TO HAVE ANYONE IN THE FRONT PASSENGER SEAT AS IT IS POTENTIALLY DEADLY DUE TO AN AIRBAG DEFECT. FOR OVER A YEAR I HAVE COMPLIED WITH THIS DIRECTIVE AND NOT BEEN FULLY ABLE TO UTILIZE MY VEHICLE AS IT IS NOW ONLY A FOUR PERSON VEHICLE VS. 5 PERSON. RECENTLY I RECEIVED MY RECALL NOTICE STATING THAT TOYOTA WAS FINALLY ABLE TO FIX THIS ISSUE AND THE NOTICE DIRECTED ME TO CONTACT MY LOCAL TOYOTA DEALER TO HAVE SEVERAL PARTS REPLACED. UPON CONTACTING MY LOCAL DEALER I WAS TOLD, "THEY SHOW THEY ARE ON BACK ORDER AT THE MOMENT SO THERE IS NO ETA ON THE EXACT DATE OF WHEN THEY WILL BE IN BUT THERE WAS ONE ORDERED FOR YOU SPECIFICALLY SO WHEN THE PARTS DO COME IN WE WILL CONTACT YOU." SO BASICALLY I WAITED OVER A YEAR FOR TOYOTA TO TELL ME THEY COULD FINALLY FIX THIS POTENTIALLY DEADLY PROBLEM WITH MY VEHICLE ONLY FOR TOYOTA TO TELL ME THEY REALLY CAN'T FIX IT AND DON'T KNOW WHEN THEY'LL BE ABLE TO. THAT'S NOT OKAY. IT'S FALSE ADVERTISING AND A FARCE TO CUSTOMERS WHO HAVE BEEN ASKED TO NOT USE THEIR VEHICLE AS PURCHASED. ADDITIONALLY, MY VEHICLE HAS 95,000 MILES ON IT AND I WILL WANT TO SELL IT SOON (PREFERABLY BEFORE IT HITS 100,000 MILES, BUT WHO IS GOING TO BUY A VEHICLE THAT CAN'T BE USED IN THE MANNER IN WHICH IT WAS INTENDED. THIS ISSUE IS BEING UNFAIRLY ADDRESSED.
AIR BAGS Aug 28, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER TOYOTA SOUTH OF ATLANTA GEORGIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).
AIR BAGS Aug 16, 2017
TAKATA RECALL: I RECEIVED A NOTICED THAT I COULD NOW COORDINATE WITH MY LOCAL DEALERSHIP TO HAVE THE AIRBAG ISSUES FOXED. WHEN I CONTACTED THE DEALER THEY STATED THEY HAVE THE PART, BUT CANNOT DO THE REPAIR UNTIL 6 OCTOBER, ALMOST 2 MONTHS FROM NOTIFICATION,
AIR BAGS Aug 16, 2017
TAKATA RECALL , FOR OVER ONE YOUR WE COULDNT USE THE FRONT PASSANGER SEAT, AND AND ONE OF USE HAD TO SIT IN THE BACK , DO TO SAFTY WARNIONGS
AIR BAGS Aug 10, 2017
PASSENGER SIDE TAKATA AIRBAG INFLATOR (ZONE A) RECALL NOT YET REPLACED. I LIVE IN HOUSTON, TEXAS; ONE OF THE MOST HUMID PLACES ON EARTH. HOW SOON MAY I PLAN ON THIS INFLATOR BEING REPLACED?
AIR BAGS Aug 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NORTH HOLLYWOOD TOYOTA IN NORTH HOLLYWOOD, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Aug 2, 2017
TAKATA RECALL. I AM STILL AWAITING THE DEALER IN OUR CITY TO TELL ME IT IS ALRIGHT TO BRING MY VEHICLE IN FOR REPAIR. SINCE ORIGINALLY GETTING THE RECALL NOTICE IN 2016 AND RECEIVING A SUBSEQUENT RECALL NOTICE IN JUNE, I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THE PARTS FOR MY VEHICLE ARE NOT YET AVAILABLE AND I NEED TO WAIT FOR ANOTHER RECALL NOTICE SAYING THAT MY VEHICLE WILL BE REPAIRED. IT IS WORRISOME THAT CAR OWNERS ARE STILL BEING FATALLY INJURED AND SAFETY INSTRUCTIONS PROVIDED BY THE DEALER SAY THAT THE FRONT PASSENGER SEAT SHOULD NOT BE USED DUE TO THE POSSIBLE CASE OF INJURY IN A HEAD ON COLLISION. IS THERE SOME WAY TO GET THIS RECALL REPAIR DONE MORE QUICKLY?
AIR BAGS Jul 25, 2017
TAKATA RECALL I HAVE YET TO GET A RECALL NOTICE OR ANY SOLUTION/FIX FOR MY 4-RUNNER. WHEN I CALLED TOYOTA ABOUT WHEN SOMETING WAS GOING TO BE DONE OR WHEN THEY ARE GOING TO FIX THE AIR BAG. I WAS TOLD THAT THEY DID NOT KNOW WHEN THEY WOULD FIX IF ANY AND TO JUST NOT RIDE IN THE FRONT SEAT OF MY 4-RUNNER TILL THEY FIXE THE RECALL.
AIR BAGS Jul 18, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAUI TOYOTA IN MAUI, HAWAII WAS MADE AWARE OF THE RECALL AND STATED THAT THE VEHICLE COULD NOT BE SERVICED UNTIL SEPTEMBER 27, 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Jul 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD BEND TOYOTA AT 20465 SOUTHWEST FWY, RICHMOND, TX 77469, (281) 341-5900 WHERE IT WAS CONFIRMED THAT NO PARTS WERE AVAILABLE AND STATED THAT PARTS WERE ON BACK ORDER. THE CONTACT THEN STATED THAT SHE HAD AN APPOINTMENT WITH STERLING MCCALL AT 9400 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 270-3900 BUT ONCE SHE ARRIVED, THE DEALER STATED THAT NO PARTS WERE AVAILABLE. THE CONTACT CALLED MIKE CALVERT TOYOTA 2333 S LOOP W, HOUSTON, TX 77054 WHERE AND APPOINTMENT WAS MADE BUT ONCE THE CONTACT ARRIVED THE DEALER STATED THAT THEY WERE MISTAKEN AND THAT NO PARTS WERE AVAILABLE. THE CONTACT THEN CALLED JOE MYERS TOYOTA AT 19010 NORTHWEST FWY, HOUSTON, TX 77065 (281) 973-5306 WHERE IT WAS CONFIRMED THAT NO PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Jul 13, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER TOYOTA OF MIDLAND LOCATED AT 800 N LOOP 250 W MIDLAND, TX 79703 WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER AND SHOULD ARRIVE IN TWO WEEKS. THE CONTACT LEFT A VOICE MAIL MESSAGE FOR THE SERVICE MANAGER BUT RECEIVED NO RESPONSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.