2020 RAM 5500

10 recalls, 11 complaints - 409 TSBs

22V759000 Oct 11, 2022
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 10... Read more
Consequence
A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Remedy
Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
26,961 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
22V035000 Jan 27, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to... Read more
Consequence
Reduced visibility increases the risk of a crash.
Remedy
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
171,789 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
21V880000 Nov 12, 2021
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification le... Read more
222,410 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
21V439000 Jun 10, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Consequence
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
32,002 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
21V398000 May 27, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe... Read more
Consequence
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification ... Read more
447,985 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
21V023000 Jan 26, 2021
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly ca... Read more
Consequence
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy
Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
4 vehicles affected
Manufacturer: Excellance, Inc
21V016000 Jan 20, 2021
SUSPENSION:REAR
Defect Description
Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Consequence
A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy
Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20... Read more
6 vehicles affected
Manufacturer: Custom Truck And Body Works
21V008000 Jan 13, 2021
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing exc... Read more
Consequence
A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy
Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun N... Read more
23 vehicles affected
Manufacturer: Braun Northwest
20V511000 Aug 27, 2020
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can resul... Read more
Consequence
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
32,318 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
20E031000 May 13, 2020
SUSPENSION:REAR
Defect Description
LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may h... Read more
Consequence
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy
LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lin... Read more
397 vehicles affected
Manufacturer: LiquidSpring LLC

Complaint Statistics

11 total complaints 2 fires

Top Reported Components

ComponentComplaints
ENGINE2
SUSPENSION2
UNKNOWN OR OTHER1
POWER TRAIN1
VISIBILITY/WIPER1
WHEELS1
SERVICE BRAKES1
FUEL/PROPULSION SYSTEM1
ELECTRICAL SYSTEM1
ENGINE Nov 11, 2025
Incident date: Aug 10, 2025
I know there is a re-call for my vehicles engine and year with model. I am having serious issues with my vehicle related to the recalls for the same year and model. I feel unsafe driving my vehicle and now I do not know what to do.
FUEL/PROPULSION SYSTEM Nov 11, 2025
Incident date: Aug 10, 2025
I know there is a re-call for my vehicles engine and year with model. I am having serious issues with my vehicle related to the recalls for the same year and model. I feel unsafe driving my vehicle and now I do not know what to do.
ELECTRICAL SYSTEM Nov 11, 2025
Incident date: Aug 10, 2025
The infotainment system is not consistently working. It is the 12.5 screen-based system that enables the control of numerous features including air conditioning/heating, audio (all radio and satellite radio), backup camera feed, and map/gps display. I see that there is a recall for this system for s... Read more
SERVICE BRAKES May 19, 2025
Incident date: May 19, 2025
The issue I'm having is the traction light is on and my rear break lights stay on constantly. I took the car to a shop and had the break light switch replaced. Two days later the lights was back on. I did some research and there was a recall for the exact issue I'm have (NHTSA14V252) when I gave t... Read more
SUSPENSION Dec 12, 2024
Incident date: Nov 7, 2023
I purchased a new 2024 Ford F-150 on August 31, 2024, and just six weeks later, on October 19, 2024, the entire left front suspension failed while I was driving at 50-55 MPH. The truck suddenly and unexpectedly took a hard left and I nearly lost control of the vehicle. It was incredibly difficult to... Read more
WHEELS Dec 12, 2024
Incident date: Nov 7, 2023
I purchased a new 2024 Ford F-150 on August 31, 2024, and just six weeks later, on October 19, 2024, the entire left front suspension failed while I was driving at 50-55 MPH. The truck suddenly and unexpectedly took a hard left and I nearly lost control of the vehicle. It was incredibly difficult to... Read more
SUSPENSION Nov 4, 2024
Incident date: May 14, 2024
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the front passenger’s side wheel detached. No warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was ... Read more
POWER TRAIN Nov 7, 2023
Incident date: Oct 7, 2023
Lead frame and output speed sensor are going out, if not out already. It’s ridiculous.
VISIBILITY/WIPER Nov 7, 2023
Incident date: May 7, 2022
On my way to work this morning, I heard a loud shattering sound and when I looked back, my back windshield was cracked everywhere. There wasn’t anything thrown at my vehicle from any direction. I pulled over shortly after and saw the bottom and sides of the windshield was chipping away and the gla... Read more
ENGINE Sep 6, 2023
Incident date: Jul 15, 2023
I was driving regularly down the road when I noticed the smell of electrical fire. Smoke started coming from the undercarriage of the truck. I pulled into a gas station, and the engine died, and I got out to look at what's causing the smoke. I observed what looked to be engine or transmission oil... Read more
Fire
UNKNOWN OR OTHER Jul 15, 2021
Incident date: Jul 15, 2021
2020 DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO Y26 STUDS SAFETY RECALL. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM THIS RECALL. THE CONSUMER STATED THE VEHICLE HAD AN EXHAUST FIRE. THE VEHICLE SMOKED FOR 20 MINUTES. * (RECALL RELATED INCIDENT) TS
Fire

Technical Service Bulletins, 2020 RAM 5500

409 manufacturer communications from 185 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM65
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.28
350000 EQUIPMENT26
100000 POWER TRAIN23
060000 ENGINE AND ENGINE COOLING21
070000 FUEL SYSTEM, GASOLINE20
353000 EQUIPMENT:ELECTRICAL19
280000 BACK OVER PREVENTION13
1800824 Jan 25, 2024
280000 BACK OVER PREVENTION
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
350000 EQUIPMENT
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
120000 EXTERIOR LIGHTING
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
110000 ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
100000 POWER TRAIN
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
080000 FUEL SYSTEM, DIESEL
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
070000 FUEL SYSTEM, GASOLINE
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
060000 ENGINE AND ENGINE COOLING
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
050000 PARKING BRAKE
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
030000 SERVICE BRAKES, HYDRAULIC
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
1800824 Jan 25, 2024
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have
S248A000001 Jan 13, 2024
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
S1408000384 Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229 Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226 Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226 Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
S2208000011 Sep 9, 2023
110000 ELECTRICAL SYSTEM
Wireless Qi Charger Not Charging
S2208000011 Sep 9, 2023
353000 EQUIPMENT:ELECTRICAL
Wireless Qi Charger Not Charging
93238 Sep 1, 2023
350000 EQUIPMENT
AISIN K1 SNAP RING REPLACEMENT
93238 Sep 1, 2023
100000 POWER TRAIN
AISIN K1 SNAP RING REPLACEMENT
93120 Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93023 Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
2100223 Aug 19, 2023
100000 POWER TRAIN
K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Inco
S1808000097 Aug 9, 2023
280000 BACK OVER PREVENTION
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
S1808000097 Aug 9, 2023
284100 BACK OVER PREVENTION:DISPLAY FUNCTION
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
S2108000093 Aug 8, 2023
980000 UNKNOWN OR OTHER
Apple CarPlay Does Not Work Or Not Connecting
S2108000093 Aug 8, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Apple CarPlay Does Not Work Or Not Connecting
S1808000152 Aug 1, 2023
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
S1808000152 Aug 1, 2023
280000 BACK OVER PREVENTION
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
ZD7 Jul 27, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Customer Satisfaction Notification ZD7 - Radio Software update
9100196 Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
S2109000011 Jul 26, 2023
060000 ENGINE AND ENGINE COOLING
Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.
0818323 Jul 26, 2023
280100 BACK OVER PREVENTION:SOFTWARE
Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. Thi
0818323 Jul 26, 2023
357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. Thi
S2208000011 Jul 14, 2023
353000 EQUIPMENT:ELECTRICAL
Wireless Qi Charger Not Charging
0901323 Jul 12, 2023
060000 ENGINE AND ENGINE COOLING
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi
2307923 Jun 28, 2023
010000 STEERING
Air Trapped in Steering Damper Warranty Extension XF1 A shimmy in the steering wheel after hitting an irregularity on the road surface (symptom is more prevalent in cold temperatures) This bulletin involves replacing the steering damper.
2308023 Jun 28, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. This bulletin involves
ReferenceZD7 Jun 16, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Customer Satisfaction Notification ZD7 - Radio Software Update
ReferenceZD7 Jun 16, 2023
110000 ELECTRICAL SYSTEM
Customer Satisfaction Notification ZD7 - Radio Software Update
0814023 Jun 9, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides informatio
1806823 May 26, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) h
1806823 May 26, 2023
120000 EXTERIOR LIGHTING
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) h
1806823 May 26, 2023
110000 ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) h
1806823 May 26, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) h
1806823 May 26, 2023
100000 POWER TRAIN
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) h
BulletinA May 24, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Customer Satisfaction Notification ZD7 - Radio Software Update
BulletinA May 24, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Customer Satisfaction Notification ZD7 - Radio Software Update
S238A000024 May 18, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
S238A000024 May 18, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
0700723 May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
9100142 Apr 25, 2023
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
Mirror
S2208000080 Apr 22, 2023
110000 ELECTRICAL SYSTEM
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
S2223000063 Apr 20, 2023
110000 ELECTRICAL SYSTEM
Ambient Temperature Sensor Servicing.
1400323 Apr 15, 2023
110000 ELECTRICAL SYSTEM
Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - R
1804823 Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823 Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S1808000152 Feb 28, 2023
030000 BRAKES (PWS)
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
S1808000152 Feb 28, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
S228A000028 Feb 15, 2023
110000 ELECTRICAL SYSTEM
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
S228A000028 Feb 15, 2023
110000 ELECTRICAL SYSTEM
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
S1408000384 Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0804523 Feb 10, 2023
280100 BACK OVER PREVENTION:SOFTWARE
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the
0804523 Feb 10, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the
S2207000003 Dec 16, 2022
070000 FUEL SYSTEM, GASOLINE
Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
S2207000003 Dec 16, 2022
060000 ENGINE AND ENGINE COOLING
Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
08-234-22 Dec 16, 2022
010000 STEERING
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I
08-234-22 Dec 16, 2022
050000 PARKING BRAKE
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I
08-234-22 Dec 16, 2022
060000 ENGINE AND ENGINE COOLING
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I
08-234-22 Dec 16, 2022
110000 ELECTRICAL SYSTEM
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I
08-234-22 Dec 16, 2022
200000 WHEELS
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I
08-234-22 Dec 16, 2022
280000 BACK OVER PREVENTION
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I
0821422 Nov 24, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
0821422 Nov 24, 2022
350000 EQUIPMENT
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
0821422 Nov 24, 2022
110000 ELECTRICAL SYSTEM
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
2102122REVA Oct 29, 2022
110000 ELECTRICAL SYSTEM
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal.(S
2102122REVA Oct 29, 2022
100000 POWER TRAIN
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal.(S
S228A000028 Oct 26, 2022
110000 ELECTRICAL SYSTEM
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
S228A000028 Oct 26, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
S2208000153RevA Oct 21, 2022
110000 ELECTRICAL SYSTEM
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message Displayed on Cluster
S2208000153RevA Oct 21, 2022
030000 BRAKES (PWS)
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message Displayed on Cluster
0818022 Oct 4, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5
S2223000070 Sep 28, 2022
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Exterior Mirror Lamp Service
S2223000070 Sep 28, 2022
130000 VISIBILITY
Exterior Mirror Lamp Service
S1808000097 Sep 27, 2022
284100 BACK OVER PREVENTION:DISPLAY FUNCTION
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
S1808000097 Sep 27, 2022
118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
S1808000097 Sep 27, 2022
280000 BACK OVER PREVENTION
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
S2214000003 Sep 22, 2022
080000 FUEL SYSTEM, DIESEL
Guidelines For The Use Of Alternative Diesel Fuels.
S2223000063 Sep 16, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Ambient Temperature Sensor Servicing.
S2223000063 Sep 16, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Ambient Temperature Sensor Servicing.
S2208000153 Sep 2, 2022
110000 ELECTRICAL SYSTEM
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message Displayed on Cluster
S2208000153 Sep 2, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message Displayed on Cluster
S2208000153 Sep 2, 2022
030000 SERVICE BRAKES, HYDRAULIC
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message Displayed on Cluster
S2223000063 Aug 30, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Ambient Temperature Sensor Servicing.
S2223000063 Aug 30, 2022
353000 EQUIPMENT:ELECTRICAL
Ambient Temperature Sensor Servicing.
S2223000063 Aug 30, 2022
353000 EQUIPMENT:ELECTRICAL
Ambient Temperature Sensor Servicing.
3100122 Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

Showing 100 of 409 bulletins.

RAM 5500 - All Years Overview

Complete safety history for the RAM 5500 across all model years (2008, 2026).

101 Total Recalls
207 Total Complaints
0 Investigations
6 Reported Crashes
17 Reported Fires
0 Reported Deaths

RAM 5500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 4 0 View
2025 4 3 View
2024 2 0 View
2023 3 0 View
2022 4 32 View
2021 5 5 View
2020 (current) 10 11
2019 10 12 View
2018 8 47 View
2017 7 26 View
2016 7 24 View
2015 8 20 View
2014 10 21 View
2013 9 6 View
2010 7 0 View
2009 2 0 View
2008 1 0 View

Other RAM Models

Model Recalls Complaints
3500 357 3,389 View
2500 337 7,345 View
1500 324 16,135 View
PROMASTER 176 777 View
4500 162 64 View
PROMASTER CITY 46 139 View
C/V TRADESMAN 5 14 View
3500 CAB CHASSIS 2 4 View