2016 RAM 5500

7 recalls, 24 complaints - 413 TSBs

21V398000 May 27, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe... Read more
Consequence
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification ... Read more
447,985 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
18V332000 May 17, 2018
ELECTRICAL SYSTEM:WIRING
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more
4,815,661 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
17V824000 Dec 21, 2017
EQUIPMENT
Defect Description
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more
61,791 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
17V821000 Dec 20, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Description
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. ... Read more
Consequence
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
1,482,874 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
17V562000 Sep 12, 2017
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Consequence
The leaking water pump can increase the risk of an engine compartment fire.
Remedy
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
443,874 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
16V495000 Jul 1, 2016
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creatin... Read more
Consequence
If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
Remedy
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.
889 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
15V592000 Sep 23, 2015
ELECTRICAL SYSTEM:IGNITION:MODULE
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, ca... Read more
Consequence
An engine that stalls without warning increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R52.
41 vehicles affected
Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

24 total complaints 1 fires

Top Reported Components

ComponentComplaints
POWER TRAIN5
STEERING3
ELECTRICAL SYSTEM3
ENGINE3
SUSPENSION2
WHEELS2
STRUCTURE:BODY1
SUSPENSION:FRONT:WHEEL BEARING1
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)1
SERVICE BRAKES1
ENGINE Jun 15, 2026
Incident date: Oct 15, 2025
The contact owns a 2016 Ram 5500. The contact stated that while driving 35 MPH on several occasions, the vehicle lost power and unintendedly decelerated. The check engine warning light was illuminated. The vehicle was taken to the residence and there was smoke coming from the engine and there was oi... Read more
UNKNOWN OR OTHER Jul 2, 2025
Incident date: Jul 2, 2025
Backup camera has failed again aftyer being programmed twice and replaced once under recall's. But now it's out completely. It has worked off and on since new.
ENGINE Sep 28, 2023
Incident date: Dec 3, 2022
The contact owns a 2020 Hyundai Kona. The contact stated that while operating the vehicle, the message "Service Oil Change" was displayed. The vehicle was taken to the local mechanic who discovered metal shavings in the engine oil. The vehicle was later taken to the local dealer who diagnosed that t... Read more
POWER TRAIN Aug 29, 2023
Incident date: Aug 23, 2023
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the local dealer for routine maintenance, the mechanic discovered water inside the cylinder head, and informed the contact that the engine needed to be replaced. The engine was replaced, and the failure was remedie... Read more
ENGINE Aug 29, 2023
Incident date: Aug 23, 2023
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the local dealer for routine maintenance, the mechanic discovered water inside the cylinder head, and informed the contact that the engine needed to be replaced. The engine was replaced, and the failure was remedie... Read more
ELECTRICAL SYSTEM Jun 14, 2023
Incident date: Apr 1, 2022
A copy of this report is being submitted to the FBI, CIA, DOJ, my attorney and then I'm mailing it via USPS to my Attorney General [XXX] which responded to me about this car about a year ago saying she would investigate it. Yesterday my wife and I drove to Chevy and put a deposit on a new gasoline S... Read more
AIR BAGS May 22, 2023
Incident date: Jul 1, 2022
Takata recall. The contact owns 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r... Read more
WHEELS Aug 2, 2022
Incident date: Mar 2, 2022
The contact owns a 2016 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the local dealer and other unknown dealers informed the contact that they could not accommodate the vehicle for recall repair. The contact stated while his driver was driving at ... Read more
STEERING Mar 19, 2021
Incident date: Mar 17, 2021
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. TH... Read more
SERVICE BRAKES Mar 19, 2021
Incident date: Mar 17, 2021
THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. TH... Read more
POWER TRAIN Feb 11, 2021
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AN VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TH... Read more
POWER TRAIN Oct 18, 2019
Incident date: Oct 2, 2019
OUR TRANSFER CASE FAILED (BLOW APART) CAUSING A FIRE . WE HAD THE TRUCK TOWED TO OUR DEALER AND FOR THE LAST THREE WEEKS DODGE HAS NOT ALLOWED THE REPAIR TO PROCEED OR PROVIDED US WITH CONTACT INFORMATION OR A PATH FORWARD. WE HAVE NO TRUCK OR PLAN FOR IT TO BE FIXED. THE TRUCK WAS BEING DRIVEN O... Read more
Fire
POWER TRAIN Oct 17, 2019
Incident date: Oct 15, 2019
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK... Read more
ELECTRICAL SYSTEM Oct 17, 2019
Incident date: Oct 15, 2019
WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK... Read more
ELECTRICAL SYSTEM Oct 4, 2019
Incident date: Jun 1, 2019
ALL FUNTIONS OF STEERING COLUMN FAILED. FOUND UNPOWERED WIRE TO 6STEERING COLUMN MODULE. TRACED WIRE TO FUSEBOX AND FOUND SEVERAL CORRODED WIRES ALONG WITH RUBBER COATING FALLING OFF. REPLACED BAD WIRE ENDS AND AM NOW LOOKING FOR A PERMINENT FIX.
POWER TRAIN Oct 23, 2018
Incident date: Oct 21, 2017
TL* THE CONTACT OWNS A 2016 RAM 5500. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PARKED WITH THE PARKING BRAKE ENGAGED TO PREVENT IT FROM MOVING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MAGU... Read more
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Aug 16, 2018
Incident date: Apr 24, 2018
WHILE DRIVING DOWN THE ROAD, I FELT A SLIGHT VIBRATION AND THEN A LOUD BANGING NOISE FROM UNDERNEAT THE TRUCK. I LOST POWER AND HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN FOUND PARTS OF THE TRANSMISSION ON THE ROAD AND ALOT OF FLUID. THE ENGINE WAS SMOKING BUT DID NOT CATCH FIRE
SUSPENSION:FRONT:WHEEL BEARING Jun 15, 2018
Incident date: Jun 9, 2018
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. TH... Read more
WHEELS Jun 15, 2018
Incident date: Jun 9, 2018
TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. TH... Read more
STEERING Jun 2, 2017
Incident date: Apr 4, 2017
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) W... Read more
STRUCTURE:BODY Jun 2, 2017
Incident date: Apr 4, 2017
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) W... Read more
SUSPENSION Jun 2, 2017
Incident date: Apr 4, 2017
TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) W... Read more
STEERING Dec 5, 2015
Incident date: Dec 2, 2015
TRUCK STARTS SWAYING FROM SIDE TO SIDE AT HIGHWAY SPEEDS (62-72MPH) STEERING IS NON-RESPONSIVE WHEN TRYING TO CORRECT THE SWAY AND THEN STEERING WILL CATCH IMMEDIATELY AND THE SWAYING GETS WORSE. HAVE TO SLOW TO 40 MPH TO REGAIN CNTROL OF THE VEHICLE. VERY DANGEROUS WHEN OTHERS AROUND YOU ARE DRIVIN... Read more
SUSPENSION Dec 5, 2015
Incident date: Dec 2, 2015
TRUCK STARTS SWAYING FROM SIDE TO SIDE AT HIGHWAY SPEEDS (62-72MPH) STEERING IS NON-RESPONSIVE WHEN TRYING TO CORRECT THE SWAY AND THEN STEERING WILL CATCH IMMEDIATELY AND THE SWAYING GETS WORSE. HAVE TO SLOW TO 40 MPH TO REGAIN CNTROL OF THE VEHICLE. VERY DANGEROUS WHEN OTHERS AROUND YOU ARE DRIVIN... Read more

Technical Service Bulletins, 2016 RAM 5500

413 manufacturer communications from 248 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT73
110000 ELECTRICAL SYSTEM38
060000 ENGINE AND ENGINE COOLING28
100000 POWER TRAIN19
060000 ENGINE (PWS)17
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.12
160000 STRUCTURE12
070000 FUEL SYSTEM, GASOLINE10
S1408000384 Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229 Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226 Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226 Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
93120 Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93023 Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
9100196 Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0901323 Jul 12, 2023
060000 ENGINE AND ENGINE COOLING
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi
0700723 May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
S2208000080 Apr 22, 2023
110000 ELECTRICAL SYSTEM
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
S2223000063 Apr 20, 2023
110000 ELECTRICAL SYSTEM
Ambient Temperature Sensor Servicing.
1804823 Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823 Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S1408000384 Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2214000003 Sep 22, 2022
080000 FUEL SYSTEM, DIESEL
Guidelines For The Use Of Alternative Diesel Fuels.
S2223000063 Sep 16, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Ambient Temperature Sensor Servicing.
S2223000063 Sep 16, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Ambient Temperature Sensor Servicing.
S2223000063 Aug 30, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Ambient Temperature Sensor Servicing.
S2223000063 Aug 30, 2022
353000 EQUIPMENT:ELECTRICAL
Ambient Temperature Sensor Servicing.
S2223000063 Aug 30, 2022
353000 EQUIPMENT:ELECTRICAL
Ambient Temperature Sensor Servicing.
3100122 Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
85049 Aug 8, 2022
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
COOLER - EGR
85049 Aug 8, 2022
980000 UNKNOWN OR OTHER
COOLER - EGR
9004470 Jun 29, 2022
210000 TRAILER HITCHES
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic
9004470 Jun 29, 2022
114000 ELECTRICAL SYSTEM:WIRING
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic
9004470 May 18, 2022
114000 ELECTRICAL SYSTEM:WIRING
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic
9004470 May 18, 2022
210000 TRAILER HITCHES
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic
S2209000004 Apr 2, 2022
350000 EQUIPMENT
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2209000004 Apr 2, 2022
060000 ENGINE AND ENGINE COOLING
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S1709000010 Mar 6, 2022
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf
S1709000010RevB Mar 6, 2022
061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf
S1709000010RevB Mar 6, 2022
980000 UNKNOWN OR OTHER
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf
9004470 Jan 27, 2022
210000 TRAILER HITCHES
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pi
1800322 Jan 6, 2022
280000 BACK OVER PREVENTION
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technic
1800322 Jan 6, 2022
030000 BRAKES (PWS)
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technic
1800322 Jan 6, 2022
120000 EXTERIOR LIGHTING
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technic
1800322 Jan 6, 2022
110000 ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technic
1800322 Jan 6, 2022
070000 FUEL SYSTEM, GASOLINE
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technic
9004445 Jan 5, 2022
100000 POWER TRAIN
Transfer Case Shift Lever Design Change
S1723000001 Jan 1, 2022
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
18-073-21 Aug 13, 2021
120000 EXTERIOR LIGHTING
Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may f
18-073-21 Aug 13, 2021
080000 FUEL SYSTEM, DIESEL
Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may f
18-073-21 Aug 13, 2021
070000 FUEL SYSTEM, GASOLINE
Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may f
S1723000001 Jul 14, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1723000001 Jul 14, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S2108000163 Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2108000163 Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004 Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2109000004 Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S1723000001 Jun 17, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1723000001RevD Jun 17, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1809000007 Jun 16, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Complaint May Include Engine Oil Leak Or Consumption
S2108000144 Jun 11, 2021
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
No Start, No Crank
9004386 Jun 9, 2021
114000 ELECTRICAL SYSTEM:WIRING
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re
9004374-1 May 19, 2021
200000 WHEELS
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
9004374RevA May 19, 2021
200000 WHEELS
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
9004374 May 5, 2021
200000 WHEELS
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
9004374 May 5, 2021
200000 WHEELS
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
S2008000113 Apr 17, 2021
110000 ELECTRICAL SYSTEM
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S1608000226 Apr 17, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S1608000226 Apr 17, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261 Apr 16, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Medtronic Update Process
S16080002261 Apr 16, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001 Apr 16, 2021
100000 POWER TRAIN
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009 Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
S1723000001RevC Mar 31, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1809000007 Rev. Mar 31, 2021
060000 ENGINE AND ENGINE COOLING
Customer complaint may include engine oil leak/consumption.
S1908000102 Nov 5, 2020
100000 POWER TRAIN
(Rev. A) Power Inverter Load Ratings
0901120 Jul 24, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
0901120 Jul 24, 2020
980000 UNKNOWN OR OTHER
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
0901120 Jul 24, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
S2008000093 Jun 30, 2020
273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Or Park Assist Warnings, False Activation
S2009000003 Jun 3, 2020
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Turbocharger vs Turbocharger Actuator Replacement
S2009000003 Jun 3, 2020
350000 EQUIPMENT
Turbocharger vs Turbocharger Actuator Replacement
23-015-20 Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
23-015-20 Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
08-049-20 Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20 Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
18-039-20 Apr 21, 2020
070000 FUEL SYSTEM, GASOLINE
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002 Apr 17, 2020
010000 STEERING
Hands On Steering Wheel Message In EVIC
S2008000013 Feb 26, 2020
110000 ELECTRICAL SYSTEM
Key Programming, Security Pin Request, Pin Invalid
S2008000013 Feb 26, 2020
350000 EQUIPMENT
Key Programming, Security Pin Request, Pin Invalid
9004022 Dec 11, 2019
020000 SUSPENSION
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
2101719 Nov 28, 2019
080000 FUEL SYSTEM, DIESEL
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the te
2101719 Nov 28, 2019
100000 POWER TRAIN
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the te
2101719 Nov 28, 2019
110000 ELECTRICAL SYSTEM
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the te
2101719 Nov 28, 2019
070000 FUEL SYSTEM, GASOLINE
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the te
2101719 Nov 28, 2019
120000 EXTERIOR LIGHTING
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the te
2101719 Nov 28, 2019
280000 BACK OVER PREVENTION
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the te
2101719 Nov 28, 2019
140000 AIR BAGS
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the te
VB3 Nov 21, 2019
350000 EQUIPMENT
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
VB3 Nov 21, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
31-005-19 Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-19 Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-004-19 Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
31-006-19 Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Showing 100 of 413 bulletins.

RAM 5500 - All Years Overview

Complete safety history for the RAM 5500 across all model years (2008, 2026).

101 Total Recalls
207 Total Complaints
0 Investigations
6 Reported Crashes
17 Reported Fires
0 Reported Deaths

RAM 5500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 4 0 View
2025 4 3 View
2024 2 0 View
2023 3 0 View
2022 4 32 View
2021 5 5 View
2020 10 11 View
2019 10 12 View
2018 8 47 View
2017 7 26 View
2016 (current) 7 24
2015 8 20 View
2014 10 21 View
2013 9 6 View
2010 7 0 View
2009 2 0 View
2008 1 0 View

Other RAM Models

Model Recalls Complaints
3500 357 3,389 View
2500 337 7,345 View
1500 324 16,135 View
PROMASTER 176 777 View
4500 162 64 View
PROMASTER CITY 46 139 View
C/V TRADESMAN 5 14 View
3500 CAB CHASSIS 2 4 View