2018 RAM 5500 Recalls, Complaints & Safety

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated July 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

317,630 vehicles affected

WHEELS:LUGS/NUTS/BOLTS/STUDS

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

447,985 vehicles affected

WHEELS:LUGS/NUTS/BOLTS/STUDS

447,985 vehicles affected

WHEELS:LUGS/NUTS/BOLTS/STUDS

447,985 vehicles affected

EXTERIOR LIGHTING:BRAKE LIGHTS

Unruh Fire, Inc. (Unruh Fire) is recalling one 2018 Dodge 5500-based fire truck equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Remedy: Unruh Fire has notified the owner and will provide replacement brake lights, free of charge. The recall began May 20, 2019. Owners may contact Unruh Fire customer service at 1-800-856-7080.

1 vehicles affected

EXTERIOR LIGHTING:BRAKE LIGHTS

Blanchat Mfg., Inc. (Blanchat) is recalling one 2018 B-27 Minuteman vehicle built on a RAM 5500 chassis and equipped with Whelen brake lights recalled under 18E-063. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Remedy: Blanchat has notified the owner, and will replace the brake lights, free of charge. The recall began March 27, 2019. Owners may contact Blanchat customer service at 1-620-896-7145.

1 vehicles affected

ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

4,815,661 vehicles affected

VEHICLE SPEED CONTROL:CRUISE CONTROL

4,815,661 vehicles affected

ELECTRICAL SYSTEM:WIRING

4,815,661 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Chrysler (FCA US LLC) is recalling certain 2018 RAM 4500 and 5500 cab chassis trucks. The primary and secondary brake hoses located between the brake master cylinder and the hydraulic control unit may have been manufactured without anti-corrosion plating on the ferrules, which can allow the ferrules to corrode.

Remedy: Chrysler will notify owners, and dealers will inspect the brake hoses and replace them if necessary, free of charge. The recall began June 19, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U41.

2,457 vehicles affected

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

180,462 vehicles affected

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

61,791 vehicles affected

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, a warning chime activated continuously. The ABS and Brake warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

Received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to repair the recall is not available. The manufacturer has exceeded a reasonable amount of time for the recall repair. Because the vehicle currently has this recall, the State of CA will not allow the vehicle to be registered and is now out of operation. In addition, this vehicle is used for business and has resulted in several weeks being out of operation. ABS and traction control warning lights have illuminated while driving over uneven pavement. The vehicle is currently at the dealership and I was informed the manufacturer was not providing parts for the RAM 5500 series. The manufacturer was made aware of the issue and has confirmed that parts are NOT available for the RAM 5500 series.

The contact owns a 2018 Ram 5500. The contact received a notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while attempting to come to a complete stop, the vehicle hesitated to respond while the brake pedal was depressed. The ABS and the Traction Control warning lights were intermittently illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was being driven at an undisclosed speed, the ABS and traction control warning lights illuminated while driving over speed bumps or uneven pavement. The dealer was contacted and informed the contact that the manufacturer was not providing parts for the 5500 series vehicles. The manufacturer was made aware of the issue and confirmed that parts were not available for the 5500 series vehicles. The failure mileage was approximately 91,741.

The contact owns a 2018 Ram 5500 .The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was informed by the dealer that parts to repair the recall repair were not yet available.

The contact owns a 2018 Ram 5500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, speed control, and engine brake became inoperable. There was an abnormal ding sound coming from the vehicle. The contact stated that several unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Deland Chrysler (2173 S Woodland Blvd, DeLand, FL 32720), but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to decelerate as intended and the brake pedal felt firm while being depressed. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. Additionally, the contact stated that the ABS system was previously repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

My ABS pump went out, causing my stability control to not function and cruise control to not function. Cruise control would randomly deactivate, causing a momentary loss of control and ABS function. Dash light illuminated with codes relating to ABS pump and traction control. ABS pump was replaced (part no. 68195569AB) and problem was fixed, but FCA will not reimburse me since I did the work myself.

The contact owns a 2018 Ram 5500. The contact stated that while driving at various speeds, the ABS and Traction Control Service warning lights illuminated. Additionally, the contact stated that the cruise control failed to operate once the warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a defective ABS module. The contact was informed that the ABS module needed to be replaced. The mechanic called an unstated dealer and was informed that parts for the repair were unavailable and that there was no ETA on when parts would be available. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

The ABS module has failed. This has caused the service ABS light to come one, the service electronic braking system to come one, and the service electronic throttle control light to come on. The module according to Chrysler is part number 68347099AC which is unavailable at any dealer in the country. We have called many dealers and they have searched for the part to no avail. We have contact Mopar corporate and they told us there is no update on this part. We feel that operating the vehicle is unsafe but we don't know what to do without the part. Chrysler has offered no assistance. I have attached photos of the check engine lights as well as a photo from the scan tool showing the failure of the module - it cannot communicate.

The contact owns a 2018 Ram 5500. The contact stated that on several occasions while driving 60 MPH with the cruise control activated, the ABS warning light and the Traction Control Service message was displayed with an audible pinging sound intermittently. Additionally, after the message and audible ping, the cruise control message was displayed. The vehicle was taken to a dealer where it was diagnosed that the ABS/HCU module needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 11,870. The contact stated the dashboard alarm (ping) alerting the driver of loss of traction control on the dashboard pinged no less than 300 times in the 1168 mile trip.

The ABS/HCU module has experienced a premature failure which is a huge safety risk as it controls my vehicles' Anti-lock Braking System, Traction Control & Cruise Control systems. Since experiencing this failure, my vehicle has had numerous safety incidents where Braking would lockup, traction with the roadway is lost etc. Please initiate a recall for this issue for these generation of trucks so this safety issue can be addressed.

Twice in the past year I have experienced a loss of the ABS braking system. Warning messages appear to service the ABS braking system as well as a general braking system malfunction. This loss of ABS is intermittent. I have taken it to the dealer to have it fixed both times, and they have replace the hydraulic control unit and ABS module. Mechanic told me this is a very common problem with these trucks. I was put at risk by not having a functioning ABS.

Abs/Hcs module failed causing intermittent braking issues along with intermittent warning light. Had to replace both the pump and module to resolve the issue. Over $1500 in repair.

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was not yet available. An unknown dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ABS system lights flashing, and other alarms show up. Have been told by the dealer the ABS system will not work when lights are flashing, but standard braking will work. This affects the cruise control system and trailer brakes will not work when the system is flashing. Can not use this vehicle to pull my trailer. This is a true safety issue and is causing a loss of revenue. To just tell the public you don't when good parts will be available to fix the issue in not excusable. Dodge / Ram should have to buy the truck back if they can't fix it.

ABS TRACTION CONTROL VECHICLE INFO SCREEN SERVICE ABS SYSTEM EBS SYSTEM SERVICE HAVE HAD THE VECHICL FIXED MULTIPLE TIMES BY DEALERSHIP FIXED TEMPORARILY THAN ALL THE ALARMS GO BACK ON AFTER A SHORT TIME ITS BEEN FIXED MULTIPLE TIME PROBLEM ALWAYS RETURNS

ABS module has been replaced twice on this truck. The latest was two weeks ago. However the problem of service ABS and service electronic braking messages still appear randomly, killing the cruise control and dinging. The dealership who took 2 months to get the ABS module this time stated that the Hydraulic Control Module was now bad and back ordered forever so I will have to live with it, apparently forever by the sound of it. So now I’m cruising around in a 15k lb bucket truck with no sign of getting it repaired in sight without buying another for 150k.

RADIO UCONNECT 8.4 SCREEN DELAMINATING CAUSING RADIO TO GHOST TOUCH THE SCREEN AND MAKE SOS CALLS BY ITSELF. TURNS RADIO ON AND OFF AND FUNCTIONS ALL ON ITS OWN VERY DISTRACTING. ALSO HAPPENED ON MY OTHER 2018 RAM 3500

The contact owns a 2018 Ram 5500. The contact stated while driving approximately 55 MPH, the rear wheel studs fractured. There were no warning lights. The vehicle was taken to the local dealer which diagnosed failure with the wheel studs. The wheel studs were replaced; however, the failure reoccurred. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V398000 (Wheels). The approximate failure mileage was 60,000. The contact has noted that this incident has happened 10 times and twice since the recall repair.

At 95;000 miles abs and traction control lights going on and off on and off, now lights stays on brakes lock up when stopping quickly. Speed control no longer works due to this problem. After a google search I found lots of the same problems with other years and model’s having the Cummins 6.7 diesel motors.The ABS module fails, but you can’t replace the module, you have to replace the whole abs unit which is very costly

The steering shaft completely failed while driving. Thankfully the driver was leaving a customer and pulling out of a drive which he was able to drive into a ditch to keep from being hit or hitting others. The problem was fixed by Pliler International in Longview, TX. It has not been inspected by anyone other than mechanic shop. No warnings at the time of incident.

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

ON MARCH 23, 2021, WHILE DRIVING ON THE HIGHWAY, I STARTED HEARING THE SAME HUMMING NOISE I HEARD 8 MONTHS AGO WHEN I HAD THE TRANSFER CASE PROBLEM. THIS WAS THE NEW TRANSFER CASE THE DEALERSHIP HAD PUT IN, AND ALL OF A SUDDEN THERE WAS A LOUD BANG/EXPLOSION SOUND FROM WHERE THE TRANSFER CASE EXPLODED. I WAS DRIVING AT 60 MPH AND WAS NOT ABLE TO BRAKE AS I LOST THE BRAKES AFTER THE TRANSFER CASE EXPLODED. AFTER ABOUT 30 SECONDS THE TRUCK COMPLETELY TURNED OFF AND IT STARTED SLOWING DOWN ON ITS OWN, AND AFTER NEARLY HITTING SEVERAL CARS ON THE HIGHWAY I WAS ABLE TO PULL OVER ON THE SIDE OF THE HIGHWAY. THE ENGINE WIRING HARNESS WAS DAMAGED AS WAS THE DRIVESHAFT, BRAKE LINES AND FUEL LINES. APPARENTLY THESE RAM TRANSFER CASES ARE FAULTY... EVEN THE TOW TRUCK DRIVER THAT TOWED ME TO THE NEAREST DEALERSHIP SAID HE'S HAD TO REPLACE THE TRANSFER CASE ON HIS FLEET OF TOW TRUCKS 3 TIMES, AND HIS RAM TRUCKS WERE 2019. IS CHRYSLER GOING TO WAIT UNTIL SOMEONE DIES BEFORE THEY DO SOMETHING ABOUT THIS PROBLEM THAT APPARENTLY HAS BEEN GOING ON FOR YEARS NOW?*DT

TL* THE CONTACT OWNS A 2018 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 45 MPH, THE TRANSFER CASE EXPLODED. THE FRONT DRIVE SHAFT FRACTURED IN HALF AND PUNCHED A HOLE IN THE FLOORBOARD OF THE CABIN OF THE VEHICLE. THE CONTACT PULLED OFF THE HIGHWAY SAFELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE WITH THE TRANSFER CASE. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC CLOSER TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NOT BEING AVAILABLE FOR THE REPAIRS. CONWAY CHRYSLER DODGE JEEP RAM (2385 CHURCH STREET, CONWAY, SC 29526, (843) 438-4363) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 160,000.*DT*DT *TR*DT*JB

I HAVE A 2018 RAM 5500 AND WAS DRIVING UP THE INTERSTATE WORKING IN MY TRUCK AT POSTED SPEED AND THE TRUCK STARTED TO MAKE A VERY LOUD NOISE AND BOOM! THE TRUCK BUCKED LIKE I HAD HIT A SOLID WALL. THE TRUCKS INDICATOR LIGHT FOR AIRBAGS HAD CAME ON, BUT DIDN'T DEPLOY EVEN THOUGH I HADN'T ACTUALLY HIT ANYTHING, THANKFULLY. COME TO FIND OUT AFTER HAVING TO GET A TOW TO THE DEALERSHIP THE TRANSFER CASE HAD EXPLODED AND CAME APART WHICH MADE THE DRIVESHAFT BREAK LOOSE AND COME THROUGH THE FLOORBOARD. WHO KNOWS WHAT ALL DAMAGE WAS DONE BECAUSE THE TRUCK SAT AT DEALERSHIP FOR 6 BUSINESS DAYS BEFORE THEY EVEN MADE AN ATTEMPT TO LOOK AT IT. WHEN I WOULD CALL I WAS JUST PUSHED TO THE NEXT DAY. THEN WHEN SOMEONE HAD FINALLY GOT BACK WITH ME I WAS TOLD THAT CHRYSLER WAS WANTING SPECIFIC INFORMATION, SUCH AS MAINTENANCE RECORD , TOOLS THAT WOULD HAVE BEEN USED. I SHOULD TELL YOU THAT THIS TRUCK HAS 82K MILES ON IT, SO IT SHOULD STILL BE COVERED UNDER ORIGINAL WARRANTY. WELL, CHRYSLER HAS REFUSED TO STAND BEHIND THEIR PRODUCT. I WAS SUCKERED INTO ALL THE GREAT BOASTING ABOUT HOW TOUGH THESE TRUCKS ARE. I WAS DUMB ENOUGH THAT I'VE BOUGHT 4 RAM PRODUCTS , BECAUSE I'VE ALWAYS BEEN A FAN AND PROUD TO DRIVE A DODGE PRODUCT. WHO WOULD HAVE THOUGHT CHRYSLER WOULD HAVE THE AUDACITY TO CLAIM THEY HAD ONE OF THE BEST PRODUCTS AND THEN NOT STAND BEHIND A LOYAL CONSUMER.

THE REAR WHEEL STUDS BUST OFF WHEN THE WHEELS GET MUD IN THEM. ONCE THE FIRST ONE GOES THE OTHERS GO RIGHT AWAY. THIS WAS ON A HIGHWAY, IN MOTION DRIVING STRAIGHT. WE ALSO OWN A 2013 RAM 5500 VIN #[XXX] THAT WE'VE HAD THEM BREAK OFF OF ABOUT 5 DIFFERENT TIMES. I ASSUMED A RECALL WAS IN THE WORKS BUT I'VE SEEN NOTHING TO DATE SO I DECIDED IT WAS PAST TIME TO ACT BEFORE SOMEONE GETS KILLED. I PERSONALLY KNOW OF OTHERS WHO HAVE HAD THE DUALS COME COMPLETELY OFF AND INTO TRAFFIC. WE HAVE BEEN LUCKY ENOUGH WE HAVE GOTTEN THE TRUCK SHUT DOWN PRIOR TO THE WHEELS FALLING OFF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WAS NORNAL AND MY FRINT 19.5 WHEEL CRACKED IN THE MIDDLE WITH NO IMPACT OR TIRE DAMMAGE RADIO WUITS AND FREEZES REBOOTS SEVERAL TIMEX A DAY

THE FRAME HAS CRACKED! THIS ISN'T THE FIRST I'VE HEARD ABOUT THESE FRAMES CRACKING EITHER. THERE'S A LOT OF COMPLAINTS ONLINE ABOUT THE DODGE 5500 CRACKED FRAMES

I PARKED MY TRUCK AND TURNED IT OFF. WENT INSIDE AND ABOUT 15 MINUTES LATER MY TRUCK ROLLED DOWN A HILL AND WENT ACROSS A BUSY ROUTE 15 . THE TRUCK WAS STILL IN PARK AND THE ENGINE WAS OFF AND THE WHEEL WAS STILL LOCKED AT THE BOTTOM. IT RIPPED THE PLOW OFF MY TRUCK. I'M HAVING A HARD TIME WITH THE DEALERSHIP AND MY INSURANCE IS GIVING ME A RUN AROUND. THEY DON'T WANNA COVER MY PLOW AND WANNA USE USED PARTS ON IT. I DON'T SEE WHY I SHOULD HAVE TO EAT THE DAMAGE. I DID NOTHING WRONG AND I'M PAYING FOR IT. NOT RIGHT. I'M SELF-EMPLOYED AND I'M LOSING MONEY EVERY DAY. I'VE CALLED CHRYSLER ABOUT IT AND NOBODY IS GETTING BACK TO ME. MY POOR DAUGHTER IS SO UPSET ABOUT THIS IT'S MAKING HER SICK. I DON'T KNOW WHY WE SHOULD HAVE TO SUFFER OVER THIS. I JUST SPENT 62,000 DOLLARS ON THIS THING AND IT'S A JUNK NOW. IT WOULD BE NICE TO GET SOME ANSWERS ON IT. THANKS SO MUCH *DT*JB *TR

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