2013 RAM 5500

12 recalls — 6 complaints

21V398000 May 27, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
447,985 vehicles affected
21V398000 May 27, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
447,985 vehicles affected
21V398000 May 27, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
447,985 vehicles affected
17V824000 Dec 21, 2017
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
61,791 vehicles affected
17V821000 Dec 20, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
1,482,874 vehicles affected
17V562000 Sep 12, 2017
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
443,874 vehicles affected
16V739000 Oct 13, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
74,811 vehicles affected
15V461000 Jul 23, 2015
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
1,416,903 vehicles affected
15V459000 Jul 22, 2015
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
1,059,444 vehicles affected
14V635000 Oct 8, 2014
FUEL SYSTEM, DIESEL
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
315,325 vehicles affected
14V635000 Oct 8, 2014
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
315,325 vehicles affected
13V288000 Jul 2, 2013
STRUCTURE
Chrysler is recalling certain model year 2013 RAM 4500 and 5500 trucks manufactured January 22, 2013, through March 8, 2013. An incorrect bolt may have been used to attach the track bar to the frame.
Remedy: Chrysler will notify owners, and dealers will inspect and replace the track bar fasteners, as necessary, free of charge. The recall began on September 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N41.
747 vehicles affected
SUSPENSION Jan 12, 2016
PULLSTAR PUMP HOIST & UTILITY BODY > TOTAL WEIGHT 17,000LBS BOTH REARMOST SHACKLE BOLTS FOUND OVER ONE HALF THE WAY OUT OF PLACE WITH THREADED ENDS WITH NUT MISSING. NEAR DISASTER.
ENGINE AND ENGINE COOLING Mar 20, 2015
02/26/15 WHILE UNDER WARRANTY.... #1 - WATER PUMP & WATER PUMP BEARING DEFECTIVE - COOLANT LEAKED, LEAKS AROUND SHAFT, BELT DAMAGE DUE TO FAILED WATER PUMP. #2 - CHECK ENGINE LIGHT IS ON AFTER REPAIR COMPLETE PCM CODES P2509 BCM POWER SIGNAL INT P20EE SCR NOX CAT EFFICIENCY P20EE HAS A FLASH P2560 COOLANT LOW - CAUSED BY REPAIR #1 SO THE WARRANTY COVERED THE WATER PUMP AND WATER PUMP BEARING THAT WERE DEFECTIVE, BUT NOT THE BELT THAT WAS DAMAGED DUE TO IT. ALSO DURING THIS REPAIR IT WAS NOTED THAT THERE WAS A CHECK ENGINE LIGHT THAT NEVER WENT OFF AFTER REPAIR AND A P20EE THAT ONLY TEMPORARILY GOT RESET. 03/20/15 WARRANTY RUNNING OUT, BUT LUCKILY STILL COVERED... P20EE ERROR HAS BEEN PRESENT THE LAST 2 DAYS AND CHECK ENGINE LIGHT ON SINCE LAST REPAIR. BECAUSE OF P20EE, THE TRUCK WENT LIMP AND THE DRIVER IS ABOUT 45 MIN TO THE NEAREST DEALERSHIP WITH A DIESEL TECH. TRUCK BOUGHT BRAND NEW JULY 2014. ALL MAINTENANCE UP TO DATE. TRUCK WELL TAKEN CARE OF. ALL WE WANT IS FOR THE TRUCK TO RUN WITHOUT ISSUES. IS THAT TOO MUCH TO ASK? I CAN SEE IT GIVING UP IN A FEW YEARS, BUT LESS THAN A YEAR? ITS A COMMERCIAL TRUCK. *TR
POWER TRAIN Mar 20, 2015
02/26/15 WHILE UNDER WARRANTY.... #1 - WATER PUMP & WATER PUMP BEARING DEFECTIVE - COOLANT LEAKED, LEAKS AROUND SHAFT, BELT DAMAGE DUE TO FAILED WATER PUMP. #2 - CHECK ENGINE LIGHT IS ON AFTER REPAIR COMPLETE PCM CODES P2509 BCM POWER SIGNAL INT P20EE SCR NOX CAT EFFICIENCY P20EE HAS A FLASH P2560 COOLANT LOW - CAUSED BY REPAIR #1 SO THE WARRANTY COVERED THE WATER PUMP AND WATER PUMP BEARING THAT WERE DEFECTIVE, BUT NOT THE BELT THAT WAS DAMAGED DUE TO IT. ALSO DURING THIS REPAIR IT WAS NOTED THAT THERE WAS A CHECK ENGINE LIGHT THAT NEVER WENT OFF AFTER REPAIR AND A P20EE THAT ONLY TEMPORARILY GOT RESET. 03/20/15 WARRANTY RUNNING OUT, BUT LUCKILY STILL COVERED... P20EE ERROR HAS BEEN PRESENT THE LAST 2 DAYS AND CHECK ENGINE LIGHT ON SINCE LAST REPAIR. BECAUSE OF P20EE, THE TRUCK WENT LIMP AND THE DRIVER IS ABOUT 45 MIN TO THE NEAREST DEALERSHIP WITH A DIESEL TECH. TRUCK BOUGHT BRAND NEW JULY 2014. ALL MAINTENANCE UP TO DATE. TRUCK WELL TAKEN CARE OF. ALL WE WANT IS FOR THE TRUCK TO RUN WITHOUT ISSUES. IS THAT TOO MUCH TO ASK? I CAN SEE IT GIVING UP IN A FEW YEARS, BUT LESS THAN A YEAR? ITS A COMMERCIAL TRUCK. *TR
ENGINE Sep 27, 2014
WHEN I PULLED OUT FROM A STOP INTO THE INTERSECTION I REALIZED THE CARS WERE CLOSER THAT I FIRST THOUGHT, AND WHEN I INSTINCTIVELY PUSHED THE ACCELERATOR TO THE FLOOR TO GET OUT OF THE WAY, NOTHING HAPPENED FOR WHAT SEEMS LIKE ETERNITY BUT MAYBE JUST A PORTION OF A SECOND BEFORE THE ENGINE RESPONDS. THIS DELAY COULD BE A LIFE THREATENING SITUATION, SINCE THE VEHICLE DOES NOT RESPOND AS YOU WOULD EXPECT IT TO, AND COULD THEREFORE ALLOW YOU TO BE IN THE PATH OF ONCOMING TRAFFIC WITHOUT THE ABILITY TO GET THE VEHICLE TO MOVE AS YOU WOULD EXPECT IT TO. THIS "DEAD PEDAL" SYNDROME HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I HAVE HAD THE TRUCK ON THE ROAD IN THE LAST YEAR. *TR
POWER TRAIN Sep 27, 2014
WHEN I PULLED OUT FROM A STOP INTO THE INTERSECTION I REALIZED THE CARS WERE CLOSER THAT I FIRST THOUGHT, AND WHEN I INSTINCTIVELY PUSHED THE ACCELERATOR TO THE FLOOR TO GET OUT OF THE WAY, NOTHING HAPPENED FOR WHAT SEEMS LIKE ETERNITY BUT MAYBE JUST A PORTION OF A SECOND BEFORE THE ENGINE RESPONDS. THIS DELAY COULD BE A LIFE THREATENING SITUATION, SINCE THE VEHICLE DOES NOT RESPOND AS YOU WOULD EXPECT IT TO, AND COULD THEREFORE ALLOW YOU TO BE IN THE PATH OF ONCOMING TRAFFIC WITHOUT THE ABILITY TO GET THE VEHICLE TO MOVE AS YOU WOULD EXPECT IT TO. THIS "DEAD PEDAL" SYNDROME HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I HAVE HAD THE TRUCK ON THE ROAD IN THE LAST YEAR. *TR
WHEELS Aug 12, 2014
TL* THE CONTACT OWNS A 2013 DODGE RAM 5500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS WEARING OUT THE TIRES. THE CONTACT STATED THAT HE REPLACED BOTH FRONT TIRES ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT END WAS OUT OF ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.