2017 RAM 5500
7 recalls, 26 complaints - 348 TSBs
24V896000 Nov 27, 2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fai... Read more
Consequence
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
Remedy
Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a f... Read more
21V398000 May 27, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe... Read more
Consequence
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification ... Read more
18V332000 May 17, 2018
ELECTRICAL SYSTEM:WIRING
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more
18V100000 Feb 8, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Sh... Read more
Consequence
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this rec... Read more
17V824000 Dec 21, 2017
EQUIPMENT
Defect Description
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more
17V821000 Dec 20, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Description
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. ... Read more
Consequence
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
17V562000 Sep 12, 2017
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Consequence
The leaking water pump can increase the risk of an engine compartment fire.
Remedy
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Complaint Statistics
26 total complaints
1 crashes 3 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 6 |
| TIRES | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| STEERING | 2 |
| POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) | 2 |
| UNKNOWN OR OTHER | 2 |
| ENGINE | 1 |
| SUSPENSION | 1 |
| SERVICE BRAKES | 1 |
| VEHICLE SPEED CONTROL | 1 |
UNKNOWN OR OTHER
May 5, 2026
Incident date: Dec 16, 2024
Life-threatening, unoccupied rollaway vehicle with personal injury. Possible and/or suspected issues: "Not-P" switch circuit malfunction; "false park"; lack of cross-module redundancy; lack of BCM and PCM redundancy; Diagnostic Blind Spot; lack of Occupancy-Brake interlock; systematic safety failu... Read more
Crash
1 injured
UNKNOWN OR OTHER
Feb 26, 2026
Incident date: Nov 1, 2024
Upon looking to purchase another vehicle I ran the vin on my 2011 Toyota camry and noticed when looking at NHTSA it showed an incident that someone reported under my vin number, So I figured I would try vin # with 0 (zero) instead and nothing came up. So now I'm wondering what's going on with vin #?... Read more
EXTERIOR LIGHTING
Aug 20, 2024
Incident date: Jul 22, 2022
The front left side market light defective message is coming up. I read a recall had been done for this for some VINS but not all. How do I get it on the recall list?
AIR BAGS
Aug 6, 2024
Incident date: Apr 1, 2024
There has been a recall impacting the safety of driving this vehicle (air bag related) and the dealer and manufacturer have provided no ETA on when there will be a fix for this or when the vehicle will be safe again to transport our children. In our view we should be refunded in full for this vehicl... Read more
LATCHES/LOCKS/LINKAGES
Aug 6, 2024
Incident date: Apr 1, 2024
The contact owns a 2018 Mercedes-Benz AMG C63. The contact stated while attempting to refuel the vehicle, the fuel tank door would not open unless the excessive force was used. The failure occurred on several occasions. The vehicle was taken to a local dealer where it was diagnosed that the fuel tan... Read more
WHEELS
Sep 27, 2022
Incident date: Aug 1, 2021
The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the i... Read more
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Sep 20, 2022
Incident date: Oct 20, 2021
The contact owns a 2017 Ram 5500. The contact stated that while driving approximately 70-75 MPH, there was an abnormally loud banging sound coming from the vehicle. The driver pulled to the side of the roadway and became aware that the transfer case had fractured into several pieces, and the front d... Read more
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Sep 20, 2022
Incident date: Sep 19, 2022
The contact owns a 2017 Ram 5500. The contact stated while driving approximately 70-75 MPH, there was a loud banging sound coming from the vehicle. The contact stated that the transfer case had fractured and the front driveshaft had failed. The vehicle was towed and remained at the towing lot. The d... Read more
POWER TRAIN
Sep 1, 2022
Incident date: Aug 30, 2022
The contact owns a 2017 Ram 5500. The contact stated that after shifting into park(P), the vehicle rolled away and the parking brake failed to stop the vehicle. The contact used rocks to chock the front tires to stop the vehicle from rolling. The vehicle was not diagnosed nor repaired by an independ... Read more
PARKING BRAKE
Sep 1, 2022
Incident date: Aug 30, 2022
The contact owns a 2017 Ram 5500. The contact stated that after shifting into park(P), the vehicle rolled away and the parking brake failed to stop the vehicle. The contact used rocks to chock the front tires to stop the vehicle from rolling. The vehicle was not diagnosed nor repaired by an independ... Read more
VEHICLE SPEED CONTROL
Feb 23, 2022
Incident date: Feb 23, 2022
ABS and traction control light comes on intermittently when driving. Cruise control does not work and chime and warning lights come on as lights come on.
SERVICE BRAKES
Feb 23, 2022
Incident date: Feb 23, 2022
ABS and traction control light comes on intermittently when driving. Cruise control does not work and chime and warning lights come on as lights come on.
POWER TRAIN
Jan 8, 2021
Incident date: Dec 10, 2020
VEHICLE WAS DRIVING ON INTERSTATE AT 70MPH AND STARTED VIBRATING VIOLENTLY, A FEW SECONDS LATER THERE WAS A LOUD BANG THAT TURNED INTO MULTIPLE BANGS THAT COULD BE FELT AT THE DRIVERS FEET AND THE TRUCK STALLED. WE HAD IT TOWED BACK TO OUR SHOP AND FOUND THAT THE TRANSFER CASE HAD EXPLODED CAUSING T... Read more
STEERING
Jun 28, 2020
Incident date: Jun 10, 2020
RIGHT FRONT STEERING TIRE EXPERIENCED UNUSUAL WEAR ON THE OUTSIDE CORD ONLY. LEFT SIDE OK. HAD THE ALIGNMENT CHECKED BY DODGE UP TO SPEC. HAD MY MECHANIC ON A $50,000 RACK CHECK THE ALIGNMENT AT MY EXPENSE. RIGHT FRONT OK LEFT FRONT .7DEGREES OUT. ONLY ADJUSTMENT IS TO REPLACE THE NON ADJUSTABLE BA... Read more
SUSPENSION
Mar 5, 2020
Incident date: May 1, 2018
TL* THE CONTACT OWNS 2017 RAM 5500 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: HDR, TIRE SIZE: 225/70R/19.5, DOT NUMBER WAS A39YLA4V0217. THE CONTACT STATED BOTH FRONT TIRES WERE ROTATED AND REPLACED 6 TIMES WITHIN 48,000 MILES. THE CONTACT STATED THE OUTSIDE EDGE OF THE TIRE WERE WORN-OUT. THE CONT... Read more
TIRES
Mar 5, 2020
Incident date: May 1, 2018
TL* THE CONTACT OWNS 2017 RAM 5500 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: HDR, TIRE SIZE: 225/70R/19.5, DOT NUMBER WAS A39YLA4V0217. THE CONTACT STATED BOTH FRONT TIRES WERE ROTATED AND REPLACED 6 TIMES WITHIN 48,000 MILES. THE CONTACT STATED THE OUTSIDE EDGE OF THE TIRE WERE WORN-OUT. THE CONT... Read more
TIRES
Feb 23, 2020
Incident date: Feb 13, 2020
LEFT HAND FRONT TIRE BLEW OUT TRAVELING ON A STRAIGHT HWY NO WARNING THERE WAS A PROBLEM WITH THE TIRE. WAS DRIVING AT THE LEGAL SPEED LIMIT OF 75 MPH. I WAS LUCKY THERE WERE NO OTHER VEHICLES NEXT TO ME OR TRAVELING IN MY DIRECTION AT THE TIME. IT DAMAGED THE FENDER AND INNER LINER, THE TIRE WAS SE... Read more
POWER TRAIN
Dec 11, 2019
Incident date: Dec 9, 2019
ON I-40 EASTBOUND MILE MARKER 121 VEHICLE STARTS TO SHAKE AND VIBRATE VIOLENTLY. I HEAR AN EXPLOSION UNDER THE TRUCK WHICH CAUSE A LOSS OF POWER AND HAD TO FIGHT WITH TRUCK TO GET IT OFF THE ROAD ALL WHY AT A SPEED OF 65 MPH. TRANSFER CASE EXPLODED CUTTING WIRE HARNESS IN HALF AND RUPTURING THE FUEL... Read more
Fire
FUEL/PROPULSION SYSTEM
Dec 11, 2019
Incident date: Dec 9, 2019
ON I-40 EASTBOUND MILE MARKER 121 VEHICLE STARTS TO SHAKE AND VIBRATE VIOLENTLY. I HEAR AN EXPLOSION UNDER THE TRUCK WHICH CAUSE A LOSS OF POWER AND HAD TO FIGHT WITH TRUCK TO GET IT OFF THE ROAD ALL WHY AT A SPEED OF 65 MPH. TRANSFER CASE EXPLODED CUTTING WIRE HARNESS IN HALF AND RUPTURING THE FUEL... Read more
Fire
POWER TRAIN
Nov 26, 2019
Incident date: Nov 21, 2019
WHILE DRIVING A VIBRATION WAS NOTICED AT SPEEDS ABOVE 45 MPH. DURING TRANSIT THE TRANSFER CASE EXPLODED CAUSING A MAJOR FAILURE OF MULTIPLE SYSTEMS. THIS FAILURE OCCURRED ON A STATE HIGHWAY LEAVING WACO TX AT 445 A.M. POLICE WERE DISPATCHED TO BLOCK TRAFFIC FROM FURTHER ACCIDENTS UNTIL A TOW VEHICLE... Read more
STEERING
Oct 15, 2019
Incident date: Oct 15, 2018
TL* THE CONTACT OWNS A 2017 RAM 5500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND WENT INTO NEUTRAL. WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP RAM (844-350-9615, LOCATED AT 17725 S FREEWAY, MANVEL, TX 77578... Read more
POWER TRAIN
Oct 15, 2019
Incident date: Oct 15, 2018
TL* THE CONTACT OWNS A 2017 RAM 5500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND WENT INTO NEUTRAL. WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP RAM (844-350-9615, LOCATED AT 17725 S FREEWAY, MANVEL, TX 77578... Read more
FUEL/PROPULSION SYSTEM
Oct 15, 2019
Incident date: Oct 15, 2018
TL* THE CONTACT OWNS A 2017 RAM 5500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND WENT INTO NEUTRAL. WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP RAM (844-350-9615, LOCATED AT 17725 S FREEWAY, MANVEL, TX 77578... Read more
ENGINE
Sep 18, 2019
Incident date: May 8, 2019
TL* THE CONTACT OWNS A 2017 RAM 5500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 50-55 MPH, SMOKE EMERGED FROM UNDER THE HOOD AND THE ENGINE CAUGHT FIRE. THE DRIVER EXTINGUISHED THE FIRE. THE SERVICE ENGINE AND OIL WARNING INDICATORS WERE ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIE... Read more
Fire
TIRES
Apr 18, 2019
Incident date: Nov 14, 2018
TL* THE CONTACT OWNS A 2017 RAM 5500 EQUIPPED WITH NEXEN RODIAN TIRES, SIZE: LT235/80R17 (NA). TWO MONTHS AGO, THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE DEATH WOBBLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT IT WAS NOT DIAGNOSED. LATER, THE CONTACT TOOK THE VEHICLE TO TATE BRANCH ARTE... Read more
POWER TRAIN
Jun 27, 2018
Incident date: Dec 12, 2017
WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE TRANSFER CASE EXPLODED, CHRYSLER DETERMINED THAT THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY. HOWEVER, WE PROVIDED PROOF OF SERVICE OVER THE TIME PERIOD THAT THE VEHICLE WAS IN SERVICE WHICH WAS ONLY 6 MONTHS. THEY EXPLAINED OUR PARTS WERE NOT PROPERL... Read more
Technical Service Bulletins, 2017 RAM 5500
348 manufacturer communications from 220 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 67 |
| 060000 ENGINE AND ENGINE COOLING | 22 |
| 110000 ELECTRICAL SYSTEM | 20 |
| 060000 ENGINE (PWS) | 16 |
| 130000 VISIBILITY | 12 |
| 160000 STRUCTURE | 12 |
| 100000 POWER TRAIN | 12 |
| 070000 FUEL SYSTEM, GASOLINE | 9 |
S1408000384
Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
93120
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93023
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
9100196
Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0901323
Jul 12, 2023
060000 ENGINE AND ENGINE COOLING
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi
0700723
May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
S2208000080
Apr 22, 2023
110000 ELECTRICAL SYSTEM
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
S2223000063
Apr 20, 2023
110000 ELECTRICAL SYSTEM
Ambient Temperature Sensor Servicing.
1804823
Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823
Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S1408000384
Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2214000003
Sep 22, 2022
080000 FUEL SYSTEM, DIESEL
Guidelines For The Use Of Alternative Diesel Fuels.
S2223000063
Sep 16, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Ambient Temperature Sensor Servicing.
S2223000063
Sep 16, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Ambient Temperature Sensor Servicing.
S2223000063
Aug 30, 2022
353000 EQUIPMENT:ELECTRICAL
Ambient Temperature Sensor Servicing.
S2223000063
Aug 30, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Ambient Temperature Sensor Servicing.
S2223000063
Aug 30, 2022
353000 EQUIPMENT:ELECTRICAL
Ambient Temperature Sensor Servicing.
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
85049
Aug 8, 2022
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
COOLER - EGR
85049
Aug 8, 2022
980000 UNKNOWN OR OTHER
COOLER - EGR
9004470
Jun 29, 2022
114000 ELECTRICAL SYSTEM:WIRING
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic
9004470
Jun 29, 2022
210000 TRAILER HITCHES
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic
9004470
May 18, 2022
114000 ELECTRICAL SYSTEM:WIRING
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic
9004470
May 18, 2022
210000 TRAILER HITCHES
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic
S2209000004
Apr 2, 2022
350000 EQUIPMENT
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2209000004
Apr 2, 2022
060000 ENGINE AND ENGINE COOLING
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S1708000118
Mar 9, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
980000 UNKNOWN OR OTHER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
353000 EQUIPMENT:ELECTRICAL
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
9004470
Jan 27, 2022
210000 TRAILER HITCHES
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pi
1800722
Jan 15, 2022
280000 BACK OVER PREVENTION
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furt
1800722
Jan 15, 2022
030000 BRAKES (PWS)
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furt
1800722
Jan 15, 2022
120000 EXTERIOR LIGHTING
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furt
1800722
Jan 15, 2022
110000 ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furt
1800722
Jan 15, 2022
070000 FUEL SYSTEM, GASOLINE
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furt
S1723000001
Jan 1, 2022
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1623000028
Jan 1, 2022
130000 VISIBILITY
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
18-073-21
Aug 13, 2021
120000 EXTERIOR LIGHTING
Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may f
S1623000028
Aug 13, 2021
130000 VISIBILITY
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
18-073-21
Aug 13, 2021
070000 FUEL SYSTEM, GASOLINE
Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may f
18-073-21
Aug 13, 2021
080000 FUEL SYSTEM, DIESEL
Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may f
S1623000028RevE
Aug 13, 2021
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
9003759
Jul 26, 2021
353000 EQUIPMENT:ELECTRICAL
Housing, Overhead Console If you have a 2017 RAM Truck with a lighting concern in the overhead console, please call Jeff Pagel at cell (248) 421-3265. If no response in 15 minutes, continue with repair. Send photographs to jeff.pagel@fcag
S1723000001
Jul 14, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1723000001
Jul 14, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S1723000001
Jun 17, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1723000001RevD
Jun 17, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1809000007
Jun 16, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Complaint May Include Engine Oil Leak Or Consumption
S2108000144
Jun 11, 2021
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
No Start, No Crank
9004386
Jun 9, 2021
114000 ELECTRICAL SYSTEM:WIRING
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re
9004374-1
May 19, 2021
200000 WHEELS
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
9004374RevA
May 19, 2021
200000 WHEELS
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
9004374
May 5, 2021
200000 WHEELS
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
9004374
May 5, 2021
200000 WHEELS
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
S1608000226
Apr 17, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S1608000226
Apr 17, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S2008000113
Apr 17, 2021
110000 ELECTRICAL SYSTEM
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S16080002261
Apr 16, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Apr 16, 2021
100000 POWER TRAIN
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
S16080002261
Apr 16, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Medtronic Update Process
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
S1723000001RevC
Mar 31, 2021
130000 VISIBILITY
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1809000007 Rev.
Mar 31, 2021
060000 ENGINE AND ENGINE COOLING
Customer complaint may include engine oil leak/consumption.
S1625000007RevA
Feb 8, 2021
120000 EXTERIOR LIGHTING
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
S1908000102
Nov 5, 2020
100000 POWER TRAIN
(Rev. A) Power Inverter Load Ratings
S1918000003RevA
Oct 29, 2020
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Revision A: Intermittent Engine Buck, Surge, or Misfire.
9003637
Aug 19, 2020
350000 EQUIPMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
9003637
Aug 19, 2020
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
9003637
Aug 19, 2020
353000 EQUIPMENT:ELECTRICAL
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
0901120
Jul 24, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
0901120
Jul 24, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
0901120
Jul 24, 2020
980000 UNKNOWN OR OTHER
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
S2008000093
Jun 30, 2020
273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Or Park Assist Warnings, False Activation
S2009000003
Jun 3, 2020
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Turbocharger vs Turbocharger Actuator Replacement
S2009000003
Jun 3, 2020
350000 EQUIPMENT
Turbocharger vs Turbocharger Actuator Replacement
S2009000002
May 12, 2020
350000 EQUIPMENT
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
S2009000002
May 12, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
S2009000002
May 12, 2020
080000 FUEL SYSTEM, DIESEL
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
18-039-20
Apr 21, 2020
070000 FUEL SYSTEM, GASOLINE
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Apr 17, 2020
010000 STEERING
Hands On Steering Wheel Message In EVIC
S1918000003
Feb 28, 2020
060000 ENGINE (PWS)
Intermittent Engine Buck, Surge, or Misfire.
S2008000013
Feb 26, 2020
350000 EQUIPMENT
Key Programming, Security Pin Request, Pin Invalid
S2008000013
Feb 26, 2020
110000 ELECTRICAL SYSTEM
Key Programming, Security Pin Request, Pin Invalid
9004022
Dec 11, 2019
020000 SUSPENSION
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
Showing 100 of 348 bulletins.
RAM 5500 - All Years Overview
Complete safety history for the RAM 5500 across all model years (2008, 2026).
101
Total Recalls
207
Total Complaints
0
Investigations
6
Reported Crashes
17
Reported Fires
0
Reported Deaths
RAM 5500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.