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NHTSA Campaign 20V511000

ELECTRICAL SYSTEM:SOFTWARE

Issued by Chrysler (FCA US LLC) · Reported Aug 27, 2020 · 32,318 vehicles affected

What's wrong

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

Consequence

A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

Vehicles affected by this recall

Make Model Year Units
RAM 3500 2019 32,318
RAM 3500 2020 32,318
RAM 4500 2019 32,318
RAM 4500 2020 32,318
RAM 5500 2019 32,318
RAM 5500 2020 32,318

Source: NHTSA Campaign 20V511000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.