2024 PETERBILT 389
5 recalls, 2 complaints - 12 TSBs
24V915000 Dec 9, 2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to... Read more
Consequence
Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
24V908000 Dec 3, 2024
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 548, Kenworth T480, T800, 2024-2025 Peterbilt 520, 567 and Kenworth T880 vehicles with PACCAR 20k steer axles. The steering arm and/or tie rod bracket fasteners may fail, resulting in a loss of steering control.
Consequence
A loss of steering control increases the risk of a crash.
Remedy
Dealers will install new correctly torqued fasteners, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 or Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWK and 24PBK.
24V190000 Mar 20, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communi... Read more
Consequence
A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this re... Read more
24V044000 Jan 25, 2024
STEERING
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are require... Read more
Consequence
A loss of steering control increases the risk of a crash.
Remedy
Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC a... Read more
24V043000 Jan 25, 2024
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 520, 567, and Kenworth T800, T880, W900, and W990 trucks. The bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies.
Consequence
An improperly installed wheel end hub assembly can leak oil, causing the axle spindles to loosen or fracture and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the steering knuckle assemblies as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PB... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 1 |
| ENGINE | 1 |
SERVICE BRAKES
Feb 26, 2025
Incident date: Feb 26, 2025
The brakes have been repaired and replaced repeatedly. The vehicle locked down yesterday 2/25/25 when the driver was headed to school to pick up the children. The car came to a complete halt and was a danger to others with a "transmission engine" warning light on the dash. This vehicle has numerous ... Read more
ENGINE
Feb 26, 2025
Incident date: Feb 26, 2025
The brakes have been repaired and replaced repeatedly. The vehicle locked down yesterday 2/25/25 when the driver was headed to school to pick up the children. The car came to a complete halt and was a danger to others with a "transmission engine" warning light on the dash. This vehicle has numerous ... Read more
Technical Service Bulletins, 2024 PETERBILT 389
12 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 017600 STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM | 1 |
| 020000 SUSPENSION | 1 |
| 021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE | 1 |
| 200000 WHEELS | 1 |
| 204000 WHEELS:HUB | 1 |
| 100000 POWER TRAIN | 1 |
24PBE
Mar 25, 2024
100000 POWER TRAIN
INTERIM Safety Recall Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire
24PBE
Mar 25, 2024
110000 ELECTRICAL SYSTEM
INTERIM Safety Recall Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire
15-031
Mar 6, 2024
010000 STEERING
This Bulletin contains parts ordering and replacement procedures for Steering Gears identified as SUSPECT under 24PBC ONLY. Steering Gears repaired under this bulletin MUST be entered into the Serial Number Tracking Form for 24PBC.
24PBB
Feb 9, 2024
017600 STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Reference Hendrickson Recall 23E-095 Hendrickson alerted Peterbilt to a limited number of Hendrickson COMPOSILITEA? EXS20 steerable, auxiliary lift axle suspension assemblies and individual steering knuckle assembly components that are equ
24PBB
Feb 9, 2024
020000 SUSPENSION
Reference Hendrickson Recall 23E-095 Hendrickson alerted Peterbilt to a limited number of Hendrickson COMPOSILITEA? EXS20 steerable, auxiliary lift axle suspension assemblies and individual steering knuckle assembly components that are equ
24PBB
Feb 9, 2024
021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Reference Hendrickson Recall 23E-095 Hendrickson alerted Peterbilt to a limited number of Hendrickson COMPOSILITEA? EXS20 steerable, auxiliary lift axle suspension assemblies and individual steering knuckle assembly components that are equ
24PBB
Feb 9, 2024
200000 WHEELS
Reference Hendrickson Recall 23E-095 Hendrickson alerted Peterbilt to a limited number of Hendrickson COMPOSILITEA? EXS20 steerable, auxiliary lift axle suspension assemblies and individual steering knuckle assembly components that are equ
24PBB
Feb 9, 2024
204000 WHEELS:HUB
Reference Hendrickson Recall 23E-095 Hendrickson alerted Peterbilt to a limited number of Hendrickson COMPOSILITEA? EXS20 steerable, auxiliary lift axle suspension assemblies and individual steering knuckle assembly components that are equ
E290
Nov 20, 2023
060000 ENGINE AND ENGINE COOLING
Updated procedures and SRT time to include Fuel Filter replacement during cleaning process. Removed in-tank additive references.
E306
Oct 18, 2023
080000 FUEL SYSTEM, DIESEL
Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following: .Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or f
E300
May 3, 2023
060000 ENGINE AND ENGINE COOLING
PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines. This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See
03-087(E295)
Feb 27, 2023
060000 ENGINE AND ENGINE COOLING
Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until are vised sensor strategy is devel
PETERBILT 389 - All Years Overview
Complete safety history for the PETERBILT 389 across all model years (2004, 2025).
139
Total Recalls
35
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
2
Reported Deaths
PETERBILT 389 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 2 | 0 | View |
| 2024 (current) | 5 | 2 | |
| 2023 | 6 | 0 | View |
| 2022 | 7 | 6 | View |
| 2021 | 6 | 1 | View |
| 2020 | 5 | 0 | View |
| 2019 | 6 | 6 | View |
| 2018 | 6 | 0 | View |
| 2017 | 7 | 2 | View |
| 2016 | 8 | 0 | View |
| 2015 | 10 | 12 | View |
| 2014 | 7 | 1 | View |
| 2013 | 8 | 0 | View |
| 2012 | 9 | 1 | View |
| 2011 | 7 | 0 | View |
| 2010 | 7 | 0 | View |
| 2009 | 12 | 0 | View |
| 2008 | 12 | 4 | View |
| 2007 | 5 | 0 | View |
| 2006 | 2 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 0 | View |