2017 PETERBILT 389
7 recalls, 2 complaints - 72 TSBs
20V199000 Apr 6, 2020
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lo... Read more
Consequence
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer se... Read more
20V130000 Mar 4, 2020
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring... Read more
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
18V657000 Sep 21, 2018
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, ... Read more
Consequence
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy
Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
17V443000 Jul 13, 2017
FUEL SYSTEM, DIESEL
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a ... Read more
Consequence
An engine stall can increase the risk of a crash.
Remedy
Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.
16V872000 Dec 5, 2016
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Peterbilt 325, 330, 337, 348, 365, 367, 386, 389, and 587 vehicles manufactured April 20, 2016, to June 13, 2016. The brake lights may not illuminate when the brakes are applied. As such, these vehicles fail to comply with the requi... Read more
Consequence
If the brake lights do not illuminate when the brakes are applied, other drivers will be unaware the vehicle is stopping, which can increase the risk of a crash.
Remedy
PACCAR will notify owners, and dealers will inspect and replace any brake light switches with date code 08-01760, free of charge. The recall began on January 26, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. Paccar's number for this recall is 816-F.
16V803000 Nov 4, 2016
TIRES
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth K370, T270, T370, T440, T660, T800 trucks manufactured February 2, 2016, to October 13, 2016, and Peterbilt 330, 337, 348, 367, 389, 567, and 579 trucks manufactured March 7, 2016, to October 5, 2016. The affected vehicles a... Read more
Consequence
A partial tread separation may increase the risk of a crash.
Remedy
Goodyear will notify the owners of the affected Peterbilt and Kenworth vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers ma... Read more
16V426000 Jun 10, 2016
ELECTRICAL SYSTEM:IGNITION:MODULE
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicl... Read more
Consequence
An engine stall can increase the risk of a crash.
Remedy
Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. ... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| POWER TRAIN | 1 |
ELECTRICAL SYSTEM
Feb 20, 2019
Incident date: Feb 8, 2019
HEAT FROM THE NEW DEF REQUIREMENTS ARE CAUSING PROBLEMS. THE HEAT OFF OF THE DEF SYSTEM STAYS TRAPPED UNDER THE VEHICLE. WHICH IS CAUSING EARLY WEAR ON ELECTRICAL HARNESSES ALONG WITH AXLE SEALS. I'VE REPLACED 3 WHEEL SEALS AND 2 FRONT DIFFERENTIAL SEALS. THE DEF HARNESS HAS FAILED TWICE NOW. PLEASE... Read more
POWER TRAIN
Feb 20, 2019
Incident date: Feb 8, 2019
HEAT FROM THE NEW DEF REQUIREMENTS ARE CAUSING PROBLEMS. THE HEAT OFF OF THE DEF SYSTEM STAYS TRAPPED UNDER THE VEHICLE. WHICH IS CAUSING EARLY WEAR ON ELECTRICAL HARNESSES ALONG WITH AXLE SEALS. I'VE REPLACED 3 WHEEL SEALS AND 2 FRONT DIFFERENTIAL SEALS. THE DEF HARNESS HAS FAILED TWICE NOW. PLEASE... Read more
Technical Service Bulletins, 2017 PETERBILT 389
72 manufacturer communications from 43 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 10 |
| 110000 ELECTRICAL SYSTEM | 9 |
| 350000 EQUIPMENT | 7 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 5 |
| 160000 STRUCTURE | 4 |
| 180000 VEHICLE SPEED CONTROL | 3 |
| 100000 POWER TRAIN | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
E304
Oct 3, 2023
060000 ENGINE AND ENGINE COOLING
Emissions Recall Certain vehicles with PACCAR MX-11 and MX-13 EMY2016 engines with less than 300,000 miles (482,803 km) have been shown, in testing, to exceed regulatory limits for NOx and N2O emissions. This bulletin now applies to b
E279
Jun 1, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
An engine software defect exists in certain vehicles equipped with EMY17 MX-13 and MX-11 engines that pertains to timer action and count calibrations for a time-based diagnostic. This diagnostic action checks fuel pressure and has no negati
E279
Jun 1, 2023
060000 ENGINE AND ENGINE COOLING
An engine software defect exists in certain vehicles equipped with EMY17 MX-13 and MX-11 engines that pertains to timer action and count calibrations for a time-based diagnostic. This diagnostic action checks fuel pressure and has no negati
32-019
Feb 10, 2023
160000 STRUCTURE
Fix As Fail a?? Chassis that were manufactured with certain battery cable routing brackets may experience rubbing or chafing of the battery cables.
32-019
Feb 10, 2023
110000 ELECTRICAL SYSTEM
Fix As Fail a?? Chassis that were manufactured with certain battery cable routing brackets may experience rubbing or chafing of the battery cables.
01-082
Nov 18, 2022
138300 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR
Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.
01-082
Nov 18, 2022
130000 VISIBILITY
Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.
34-093
Nov 10, 2022
110000 ELECTRICAL SYSTEM
34-093 Model 389 78-inch Sleeper 12V Power Port Supplier Change
45-064
Oct 18, 2022
060000 ENGINE AND ENGINE COOLING
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic c
23-005
Oct 6, 2022
180000 VEHICLE SPEED CONTROL
Clutch pedal linkage lubrication service interval information is missing from the Service manual for Model 365, 367, and 389 chassis.
23-005
Oct 6, 2022
100000 POWER TRAIN
Clutch pedal linkage lubrication service interval information is missing from the Service manual for Model 365, 367, and 389 chassis.
14-043
Sep 9, 2022
020000 SUSPENSION
Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm
13-060
Aug 3, 2022
030000 BRAKES (PWS)
The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
51-013
Feb 4, 2022
350000 EQUIPMENT
Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G ant
43-071
Sep 21, 2021
080000 FUEL SYSTEM, DIESEL
Fix-As-Fail a?? Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a veh
E271
Jun 8, 2021
060000 ENGINE AND ENGINE COOLING
An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.
E265
May 25, 2021
060000 ENGINE AND ENGINE COOLING
Selected engines have been identified to receive a camshaft inspection and an update for improved camshaft lubrication.
02-160
Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
350000 EQUIPMENT
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
130000 VISIBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-158
Aug 25, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that co
02-158
Aug 25, 2020
160000 STRUCTURE
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that co
02-158
Aug 25, 2020
350000 EQUIPMENT
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that co
02-158
Aug 25, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that co
13-054
Jul 29, 2020
030000 BRAKES (PWS)
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
43-067
Jun 10, 2020
160000 STRUCTURE
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (a??SOCa??) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the
43-067
Jun 10, 2020
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (a??SOCa??) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the
32-015
Jun 8, 2020
110000 ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
11-001
May 29, 2020
100000 POWER TRAIN
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
18PBB
Apr 30, 2020
060000 ENGINE AND ENGINE COOLING
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and
18PBB
Apr 30, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and
18PBB
Apr 30, 2020
046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and
18PBB
Apr 30, 2020
036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and
20PBA
Apr 17, 2020
350000 EQUIPMENT
"Safety Recall: NHTSA recall number is 20V130. A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood
20PBA
Apr 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
"Safety Recall: NHTSA recall number is 20V130. A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood
20PBA
Apr 17, 2020
110000 ELECTRICAL SYSTEM
"Safety Recall: NHTSA recall number is 20V130. A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood
20 PBC
Apr 15, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash softwa
20 PBC
Apr 15, 2020
060000 ENGINE AND ENGINE COOLING
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash softwa
20 PBC
Apr 15, 2020
046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash softwa
20 PBC
Apr 15, 2020
036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash softwa
20PBA
Mar 31, 2020
110000 ELECTRICAL SYSTEM
Safety Recall Interim Bulletin: Peterbilt has decided that a defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and September 30, 2019 with a left-ha
43-066
Mar 27, 2020
160000 STRUCTURE
DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on
32-016
Mar 17, 2020
350000 EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
34-085
Mar 3, 2020
180000 VEHICLE SPEED CONTROL
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085
Mar 3, 2020
110000 ELECTRICAL SYSTEM
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085
Feb 28, 2020
180000 VEHICLE SPEED CONTROL
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
34-085
Feb 28, 2020
110000 ELECTRICAL SYSTEM
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
03-071
Dec 18, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
01-075
Nov 6, 2019
060000 ENGINE AND ENGINE COOLING
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
16-041
Sep 27, 2019
020000 SUSPENSION
Non Safety Campaign: Peterbilt has determined that certain Model 365, 384, 386, 388, 389, 3895, 587 and 579 vehicles built between March 27, 2012 and January 20, 2019 with Flex Air suspension in a 6x2 configuration have U-bolts that may fa
TIB43-062
Sep 27, 2019
350000 EQUIPMENT
Information Only ??A?A? This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
TIB43-062
Sep 27, 2019
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Information Only ??A?A? This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
42-056
Aug 28, 2019
060000 ENGINE AND ENGINE COOLING
Fix-As-Fail -??A? Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
42-058
Aug 23, 2019
060000 ENGINE AND ENGINE COOLING
Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
34-066
Jun 10, 2019
110000 ELECTRICAL SYSTEM
Information Only - Quick Reference Guide for Electric harness damage repairs.
03-070
Jun 10, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Fix as Fail: Vehicles built 11/30/15 to 7/18/16 may display an error message in the Service Advised display after updating CECU software.
03-070
Jun 10, 2019
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Fix as Fail: Vehicles built 11/30/15 to 7/18/16 may display an error message in the Service Advised display after updating CECU software.
03-070
Jun 10, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Fix as Fail: Vehicles built 11/30/15 to 7/18/16 may display an error message in the Service Advised display after updating CECU software.
34-077
Apr 8, 2019
353000 EQUIPMENT:ELECTRICAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
34-077
Apr 8, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
13-049
Jan 4, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
03-064
Jul 23, 2018
110000 ELECTRICAL SYSTEM
Information - Recommended Practices for Updating ESA Software
26-031
Jul 6, 2018
100000 POWER TRAIN
Non-Safety Campaign - Chassis with Eaton Manual or Ultrashift transmissions may experience loosening of the bellhousing bolts.
7-17
Jan 22, 2018
200000 WHEELS
Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
7-17
Jan 22, 2018
204000 WHEELS:HUB
Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
FRN11151CustLtr
Mar 29, 2017
200000 WHEELS
Sample Customer Letter - Field Repair 11151: Steering Column Mounting Bolts Loose.
FRN11151CustLtr
Mar 29, 2017
010000 STEERING
Sample Customer Letter - Field Repair 11151: Steering Column Mounting Bolts Loose.
FRN216-1Custltr
Mar 14, 2017
010000 STEERING
Sample Customer Letter - 216-1 Dana Intermediate Steering Shaft Unseated or Missing C-clip.
10161
Feb 20, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FIX-AS-NEEDED - SMARTNAV SOFTWARE UPDATE IS AVAILABLE FOR IMPROVEMENTS TO IN-CALL AUDIO, RADIO SETTINGS AND WHEEL SEEK FUNCTIONALITY.
16-16
Oct 20, 2016
060000 ENGINE (PWS)
FIX-AS-FAIL: UPDATED PROCEDURE FOR MODELS WITH ENGINE-OVERSPEED WARNING BROUGHT TO DEALERSHIP.
116-1
Jul 13, 2016
350000 EQUIPMENT
SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units.
PETERBILT 389 - All Years Overview
Complete safety history for the PETERBILT 389 across all model years (2004, 2025).
139
Total Recalls
35
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
2
Reported Deaths
PETERBILT 389 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 2 | 0 | View |
| 2024 | 5 | 2 | View |
| 2023 | 6 | 0 | View |
| 2022 | 7 | 6 | View |
| 2021 | 6 | 1 | View |
| 2020 | 5 | 0 | View |
| 2019 | 6 | 6 | View |
| 2018 | 6 | 0 | View |
| 2017 (current) | 7 | 2 | |
| 2016 | 8 | 0 | View |
| 2015 | 10 | 12 | View |
| 2014 | 7 | 1 | View |
| 2013 | 8 | 0 | View |
| 2012 | 9 | 1 | View |
| 2011 | 7 | 0 | View |
| 2010 | 7 | 0 | View |
| 2009 | 12 | 0 | View |
| 2008 | 12 | 4 | View |
| 2007 | 5 | 0 | View |
| 2006 | 2 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 0 | View |