2015 PETERBILT 389
10 recalls, 12 complaints - 55 TSBs
20V199000 Apr 6, 2020
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lo... Read more
Consequence
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer se... Read more
20V130000 Mar 4, 2020
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring... Read more
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
15V740000 Nov 9, 2015
TIRES
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 P... Read more
Consequence
Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.
Remedy
Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for thi... Read more
15V456000 Jul 22, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that ma... Read more
Consequence
If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
Remedy
Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's n... Read more
15V270000 May 8, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with... Read more
Consequence
If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
Remedy
PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 o... Read more
15V132000 Mar 6, 2015
TIRES
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire ... Read more
Consequence
If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Remedy
Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
15V108000 Feb 24, 2015
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
Consequence
Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterb... Read more
15V036000 Jan 27, 2015
ELECTRONIC STABILITY CONTROL (ESC)
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 Pride and Class edition vehicles manufactured October 1, 2014, to December 4, 2014, and equipped with electronic stability control (ESC). The affected vehicles were manufactured with an incorrect horn contact plate that... Read more
Consequence
If the steering angle sensor is damaged, the ESC sensor may malfunction, increasing the risk of a vehicle crash.
Remedy
Peterbilt will notify owners, and dealers will replace the horn contact plate and the ESC steering angle sensor, free of charge. The recall began on March 6, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 115A.
14V810000 Dec 29, 2014
PARKING BRAKE:CONVENTIONAL:AIR
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 367, 389, 567, 579, and 587 trucks manufactured from May 23, 2014, to February 13, 2015, and 2015 Kenworth T270, T370, T440, T470, T660, T680, T800, T880, and W900 trucks manufactured from May 23, 2014, to February 13, 2015,... Read more
Consequence
Brake drag may result in a wheel end fire.
Remedy
Kenworth and Peterbilt will notify owners, and dealers will inspect and replace the brake chamber, as necessary, free of charge. An interim notice was mailed to owners March 3, 2015. The recall began on May 14, 2015. Owners may contact PACCAR customer service at 1-425-828-5000 (Kenworth), or 1-94... Read more
14V731000 Nov 13, 2014
STEERING
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 "Pride and Class" edition trucks manufactured September 30, 2014, to November 3, 2014. In the affected vehicles, the steering wheel may have been installed with an incorrect attachment nut, or the nut may not be have be... Read more
Consequence
An incorrect or improperly torqued steering wheel attachment nut could allow the steering wheel to come loose, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy
PACCAR will notify owners, and dealers will inspect the steering wheel attachment nut, and replace it and/or tighten it, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact PACCAR customer service at 1-940-591-4220 (Peterbilt). PACCAR's ... Read more
Complaint Statistics
12 total complaints
2 crashes 2 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| WHEELS | 4 |
| STRUCTURE:BODY | 2 |
| TIRES | 2 |
| ELECTRICAL SYSTEM | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| UNKNOWN OR OTHER | 1 |
| VISIBILITY/WIPER | 1 |
STRUCTURE:BODY
Aug 10, 2017
Incident date: Mar 2, 2016
PETERBILT 389 SLEEPER CAB HAS NO REAR WINDOW, BACKUP ALARM OR BACKUP CAMERA. LED TO FATALITY IN MARCH 2016.
1 deaths
VISIBILITY/WIPER
Aug 10, 2017
Incident date: Mar 2, 2016
PETERBILT 389 SLEEPER CAB HAS NO REAR WINDOW, BACKUP ALARM OR BACKUP CAMERA. LED TO FATALITY IN MARCH 2016.
1 deaths
WHEELS
Nov 18, 2014
Incident date: Aug 20, 2014
WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. N... Read more
TIRES
Nov 18, 2014
Incident date: Jul 7, 2014
WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. N... Read more
WHEELS
Nov 18, 2014
Incident date: Jul 7, 2014
WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. N... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Nov 18, 2014
Incident date: Jul 7, 2014
WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. N... Read more
WHEELS
Nov 18, 2014
Incident date: Oct 21, 2014
6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCK... Read more
WHEELS
Nov 18, 2014
Incident date: Nov 3, 2014
6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCK... Read more
UNKNOWN OR OTHER
Nov 18, 2014
Incident date: Nov 3, 2014
6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCK... Read more
STRUCTURE:BODY
Nov 17, 2014
Incident date: Sep 10, 2014
4 BRAND NEW TRUCKS PETERBILT AND WESTERN STAR WITH MICHELIN TIRES 295/60/R22.5 AND 275/70/22.5. FRONT TIRES BLEW UP WITH SEVERE DAMAGE TO FRONT END. *TR
Crash
TIRES
Nov 17, 2014
Incident date: Sep 10, 2014
4 BRAND NEW TRUCKS PETERBILT AND WESTERN STAR WITH MICHELIN TIRES 295/60/R22.5 AND 275/70/22.5. FRONT TIRES BLEW UP WITH SEVERE DAMAGE TO FRONT END. *TR
Crash
ELECTRICAL SYSTEM
Nov 3, 2014
Incident date: Jul 31, 2014
PURCHASED NEW 2015 PETE ON 7/29/2014 FROM RUSH PETERBILT SEALY TEXAS WITH @ 3 MILES SHOWING ON ODOMETER. ON @ 7/31/2014 STOPPED IN WACO TEXAS WITH VEHICLE TO CHECK SECUREMENT OF LOAD AND WHEN RELEASED PARKING BRAKE THE PARKING BRAKE INDICATOR REMAINED ON, ENGINE DERATED, SPEEDO FAILED TO WORK AND V... Read more
Technical Service Bulletins, 2015 PETERBILT 389
55 manufacturer communications from 32 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 8 |
| 060000 ENGINE AND ENGINE COOLING | 7 |
| 350000 EQUIPMENT | 6 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 4 |
| 160000 STRUCTURE | 3 |
| 020000 SUSPENSION | 2 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
| 180000 VEHICLE SPEED CONTROL | 2 |
01-082
Nov 18, 2022
138300 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR
Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.
01-082
Nov 18, 2022
130000 VISIBILITY
Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.
34-093
Nov 10, 2022
110000 ELECTRICAL SYSTEM
34-093 Model 389 78-inch Sleeper 12V Power Port Supplier Change
14-043
Sep 9, 2022
020000 SUSPENSION
Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm
13-060
Aug 3, 2022
030000 BRAKES (PWS)
The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
E271
Jun 8, 2021
060000 ENGINE AND ENGINE COOLING
An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.
02-160
Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
350000 EQUIPMENT
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
130000 VISIBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-158
Aug 25, 2020
160000 STRUCTURE
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that co
02-158
Aug 25, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that co
02-158
Aug 25, 2020
350000 EQUIPMENT
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that co
02-158
Aug 25, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that co
13-054
Jul 29, 2020
030000 BRAKES (PWS)
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
43-067
Jun 10, 2020
160000 STRUCTURE
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (a??SOCa??) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the
43-067
Jun 10, 2020
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (a??SOCa??) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the
32-015
Jun 8, 2020
110000 ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
11-001
May 29, 2020
100000 POWER TRAIN
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
18PBB
Apr 30, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and
18PBB
Apr 30, 2020
060000 ENGINE AND ENGINE COOLING
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and
18PBB
Apr 30, 2020
046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and
18PBB
Apr 30, 2020
036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and
20PBA
Apr 17, 2020
350000 EQUIPMENT
"Safety Recall: NHTSA recall number is 20V130. A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood
20PBA
Apr 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
"Safety Recall: NHTSA recall number is 20V130. A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood
20PBA
Apr 17, 2020
110000 ELECTRICAL SYSTEM
"Safety Recall: NHTSA recall number is 20V130. A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood
20 PBC
Apr 15, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash softwa
20 PBC
Apr 15, 2020
060000 ENGINE AND ENGINE COOLING
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash softwa
20 PBC
Apr 15, 2020
046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash softwa
20 PBC
Apr 15, 2020
036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash softwa
20PBA
Mar 31, 2020
110000 ELECTRICAL SYSTEM
Safety Recall Interim Bulletin: Peterbilt has decided that a defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and September 30, 2019 with a left-ha
43-066
Mar 27, 2020
160000 STRUCTURE
DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on
32-016
Mar 17, 2020
350000 EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
34-085
Mar 3, 2020
180000 VEHICLE SPEED CONTROL
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085
Mar 3, 2020
110000 ELECTRICAL SYSTEM
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085
Feb 28, 2020
180000 VEHICLE SPEED CONTROL
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
34-085
Feb 28, 2020
110000 ELECTRICAL SYSTEM
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
03-071
Dec 18, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
01-075
Nov 6, 2019
060000 ENGINE AND ENGINE COOLING
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
16-041
Sep 27, 2019
020000 SUSPENSION
Non Safety Campaign: Peterbilt has determined that certain Model 365, 384, 386, 388, 389, 3895, 587 and 579 vehicles built between March 27, 2012 and January 20, 2019 with Flex Air suspension in a 6x2 configuration have U-bolts that may fa
TIB43-062
Sep 27, 2019
350000 EQUIPMENT
Information Only ??A?A? This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
TIB43-062
Sep 27, 2019
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Information Only ??A?A? This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
42-056
Aug 28, 2019
060000 ENGINE AND ENGINE COOLING
Fix-As-Fail -??A? Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
42-058
Aug 23, 2019
060000 ENGINE AND ENGINE COOLING
Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
34-066
Jun 10, 2019
110000 ELECTRICAL SYSTEM
Information Only - Quick Reference Guide for Electric harness damage repairs.
34-077
Apr 8, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
34-077
Apr 8, 2019
353000 EQUIPMENT:ELECTRICAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
13-049
Jan 4, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
03-064
Jul 23, 2018
110000 ELECTRICAL SYSTEM
Information - Recommended Practices for Updating ESA Software
7-17
Jan 22, 2018
200000 WHEELS
Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
7-17
Jan 22, 2018
204000 WHEELS:HUB
Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
16-16
Oct 20, 2016
060000 ENGINE (PWS)
FIX-AS-FAIL: UPDATED PROCEDURE FOR MODELS WITH ENGINE-OVERSPEED WARNING BROUGHT TO DEALERSHIP.
116-1
Jul 13, 2016
350000 EQUIPMENT
SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units.
FRN715-1
Nov 18, 2015
280100 BACK OVER PREVENTION:SOFTWARE
Instrumentation - SmartNav 2.0 Software Update - Peterbilt vehicles manufactured between July 01, 2015 through November 12, 2015 with the SmartNav 2.0 system have some SmartNav features, including truck navigation and Bluetooth phone servic
FRN215-3
Nov 13, 2015
060000 ENGINE AND ENGINE COOLING
HVAC - Sleeper Heater O-ring Coolant Leak Phase 2 - Peterbilt has determined that vehicles built between 08/01/2013 and 08/01/2014 and were manufactured fwith a sleeper heater may have sleeper heater o-rings that are incompatible with the e
PETERBILT 389 - All Years Overview
Complete safety history for the PETERBILT 389 across all model years (2004, 2025).
139
Total Recalls
35
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
2
Reported Deaths
PETERBILT 389 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 2 | 0 | View |
| 2024 | 5 | 2 | View |
| 2023 | 6 | 0 | View |
| 2022 | 7 | 6 | View |
| 2021 | 6 | 1 | View |
| 2020 | 5 | 0 | View |
| 2019 | 6 | 6 | View |
| 2018 | 6 | 0 | View |
| 2017 | 7 | 2 | View |
| 2016 | 8 | 0 | View |
| 2015 (current) | 10 | 12 | |
| 2014 | 7 | 1 | View |
| 2013 | 8 | 0 | View |
| 2012 | 9 | 1 | View |
| 2011 | 7 | 0 | View |
| 2010 | 7 | 0 | View |
| 2009 | 12 | 0 | View |
| 2008 | 12 | 4 | View |
| 2007 | 5 | 0 | View |
| 2006 | 2 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 0 | View |