2015 MERCEDES-BENZ ML350
5 recalls — 78 complaints — 82 TSBs
22V955000 Dec 23, 2022
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage ... Read more
Consequence
An engine stall while driving increases the risk of a crash.
Remedy
Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 202... Read more
19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
18V272000 Apr 27, 2018
SUSPENSION:FRONT
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Mati... Read more
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall i... Read more
16V900000 Dec 14, 2016
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts ... Read more
Consequence
If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
16V442000 Jun 16, 2016
SEAT BELTS:REAR/OTHER
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly inst... Read more
Consequence
In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaint Statistics
78 total complaints
17 crashes 8 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 12 |
| POWER TRAIN | 8 |
| UNKNOWN OR OTHER | 7 |
| STEERING | 6 |
| ELECTRICAL SYSTEM | 6 |
| SERVICE BRAKES | 6 |
| AIR BAGS | 5 |
| STRUCTURE:BODY | 4 |
| SUSPENSION | 3 |
| VEHICLE SPEED CONTROL | 3 |
FUEL/PROPULSION SYSTEM
May 22, 2026
Incident date: May 2, 2026
The failed/malfunctioning component appears to be the fuel pump controller / fuel pump control unit, and possibly the fuel pump system. The Mercedes-Benz dealer identified water/moisture-related damage and corrosion at the fuel pump controller area. The failed component should be available for inspe... Read more
STEERING
Feb 20, 2026
Incident date: Feb 6, 2026
Yesterday, Thursday February 29, 2026, the steering wheel and/or lane assist feature of my 2023 Honda CRV Sport Hybrid seemed to try to force my car over a cliff on a mountain road. I was driving from Crystal Mountain Ski Resort in Washington state returning to my home in Seattle WA when the steeri... Read more
ENGINE
Jan 19, 2026
Incident date: Jan 19, 2026
While driving at 70mph, my vehicle spontaneously shifted into Neutral and therefore dropped power to the transmission. I was unable to shift out of Neutral and therefore had to coast to the shoulder. Upon coming to a complete stop, my truck independently shifted into Park. Again, I was unable to shi... Read more
ELECTRICAL SYSTEM
Jan 19, 2026
Incident date: Jan 19, 2026
In mid-trip as we were going down the highway went to change lanes and the turn signals were no longer functioning. No errors, no alerts, no warnings they just stopped working. After pulling over and turning off the vehicle and turning back on they work for a time then stop working again. After rese... Read more
EXTERIOR LIGHTING
Jan 19, 2026
Incident date: Jan 19, 2026
In mid-trip as we were going down the highway went to change lanes and the turn signals were no longer functioning. No errors, no alerts, no warnings they just stopped working. After pulling over and turning off the vehicle and turning back on they work for a time then stop working again. After rese... Read more
POWER TRAIN
Jul 28, 2025
Incident date: Jul 15, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. In addition, while driving at undisclosed speeds, there was an abnormal sound coming from the vehicle. The check engine warning light was illuminated. The co... Read more
POWER TRAIN
Apr 4, 2025
Incident date: Mar 22, 2025
The contact owns a 2020 Ford Explorer. The contact stated that while the vehicle was stopped at a traffic light, the accelerator pedal was depressed, and the vehicle jerked with the transmission warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with transmission f... Read more
ENGINE
Apr 4, 2025
Incident date: Mar 22, 2025
[XXX] driving down [XXX] in Delaware at 68mph, with no prior warning my Cadillac Escalade had a total power loss and shifted into neutral in the center lane of a 4 lane highway nearing causing a collision that could of took my life as well as my 3 children. We were stuck in the center lane of a dan... Read more
UNKNOWN OR OTHER
Jun 6, 2024
Incident date: May 31, 2024
Pre collision assist warning, service advance track, 4 wheel drive fault all these codes showed up at the same time. Also the cheap fabric liners in the wheel wells are tearing under normal driving conditions
AIR BAGS
May 20, 2024
Incident date: Apr 10, 2024
The contact owns a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stat... Read more
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
May 20, 2024
Incident date: Apr 10, 2024
The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving at 60 MPH, the brake pedal was depressed but the vehicle continued to drive causing the contact to crash into the vehicle in front. The entire front of the vehicle was damaged. The contact stated that the ... Read more
Crash
BACK OVER PREVENTION: WARNINGS
Mar 14, 2024
Incident date: Apr 2, 2023
The rear liftgate of my vehicle was damaged due to failure of the rear camera as described in Safety Recall N778. Does the manufacturer Land Rover have an obligation to repair the damage due to this occuring?
Crash
STEERING
Jan 13, 2024
Incident date: Jan 10, 2024
We bought this 2024 CRV EXL just a few months ago and have less than 5000 miles. The steering catches and sticks at times. We have owned 5 new CRVS over the many years and this is NOT normal. Honda dealers want to say it’s “normal”. I am on a private Facebook 2023-2024 CRV site, and many have ... Read more
ELECTRICAL SYSTEM
Sep 15, 2023
Incident date: Jun 1, 2023
When applying brakes over bumps the car sounds as if the brakes are locking up. When putting are in reverse and it uses the Automatic Emergency Braking aggressively too early. I have already paid to replace the window motors due to all windows not working when using the button on drivers side button... Read more
I suspect the car seat is counterfeit
Sep 8, 2023
Incident date: Jan 24, 2023
This appears to be a non compliant travel system that claims to be compliant. https://www.maternitymiracles.com/products/deluxe-3-in-1-baby-stroller-travel-system
ENGINE
Aug 22, 2023
Incident date: Jun 1, 2023
The contact owns a 2022 Ram 3500. The contact stated while at a stop light, the vehicle would not accelerate, with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the hub one assembly kit and snap ring needed to be replaced. The vehic... Read more
FUEL SYSTEM, GASOLINE
Aug 22, 2023
Incident date: Jun 1, 2023
The contact's son owns a 2014 GMC Sierra 1500. The contact stated that when his son parked and exited the vehicle, there was an abnormal gasoline odor coming from the rear of the vehicle nearby the location of the fuel tank. The contact stated that he had checked the vehicle and noticed that fuel wa... Read more
SERVICE BRAKES
Jun 6, 2023
Incident date: Apr 22, 2023
The ABS pump set a code c0020-01 general electric failure. Upon Inspection by a Mopar technician it was found that the pump needs to replaced. Was advised not to drive the vehicle for it was not safe because of the pump failure the abs feature of the brake system might fail. There is only 15000 mile... Read more
VISIBILITY:WINDSHIELD
May 22, 2023
Incident date: May 14, 2023
The contact owns a 2018 Subaru Outback. The contact stated that while the vehicle was parked on an uncovered driveway, a crack was observed extending from the bottom of the windshield to midway up the windshield. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the fai... Read more
ELECTRICAL SYSTEM
May 22, 2023
Incident date: May 14, 2023
The Jeep has the auto start-stop system that turns off the engine when stopping for a prolonged amount of time but the car is still in drive. When I use this, the car often will lose all power when trying to restart and will take a moment before regaining power while I am at the stoplight. I also ha... Read more
POWER TRAIN
Apr 14, 2023
Incident date: Apr 14, 2023
This vehicle's VSA modulator is faulty. Lots of people have issues with this system. HONDA instead of helping, they have monopoly on parts and no other mechanic will fix it because honda is not allowing them so they can charge 2000$ to fix faulty VSA modulator. It's absurd that consumers doesn't hav... Read more
STRUCTURE:BODY
Feb 21, 2023
Incident date: Feb 8, 2023
Caulk and paint is being used to hide bad welds and holes in welds. Suspension parts were not welded on completely and there are cracks everywhere and tires keep wearing out prematurely. Factory welds are not certified welds, there are holes in the beads and the beads are not adhering to the structu... Read more
ENGINE
Feb 18, 2023
Incident date: Dec 21, 2022
Engine light just went on
AIR BAGS
Feb 18, 2023
Incident date: Dec 21, 2022
AIR BAG WARNING COME ON ASKING FOR AIR BAG SERVICE, I AM AFRAID AIR BAG WILL DEPLOY WHILE DRIVING i DON'T KNOW IF DEALER KNOWS ABOUT THIS PROBLEM COMPONENT HASN'T BEEN INSPECTED THAT i KNOW OF SYSMPTOMS STARTED IN NOVEMBER 2023
UNKNOWN OR OTHER
Feb 18, 2023
Incident date: Dec 21, 2022
There is a recall for this significant safety risk. I contacted my local Mercedes Benz about recall remedy on 6 January 2023 and they confirmed the recall and said MB would issue steps to get this taken care of in the beginning of February. It is now 18 February 2023 and this has not happened and ... Read more
ENGINE
Jan 21, 2023
Incident date: Jan 13, 2023
My viechle is loss of propulsion without warning on the freeway last week on a raining day. After brought the car to West Covina Dealer inspected the car is leaking water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit caused loss... Read more
ENGINE
Jan 21, 2023
Incident date: Jan 13, 2023
Check engine light its been on for at least 25000 milles took it to a dealer to have it fix and they sayd its not covered under warranty even though car has a bumber to bumper warranty for 10 years or 100000 milles, currently have 88000 milles Dealer adviced that I had to replace upstream and downst... Read more
ENGINE
Jan 21, 2023
Incident date: Jan 13, 2023
My daughter left our house in our 2022 Hyundai Kona on Friday, 1/13/23, to head back to college which is 5 hours from home. A little more than an hour down the road after leaving our house, she said that the car started sounding strange, so she called her mother. At this time, she was on a two lan... Read more
STEERING
Dec 11, 2022
Incident date: Dec 6, 2022
Steering wheel tilt adjustment failed. Without adjustment it is impossible to steer the automobile safely due to hand placement for control. This is apparent especially when there are multiple drivers. There is not a manual over ride since the system is controled electrically
ENGINE
Sep 30, 2022
Incident date: Jul 25, 2022
The contact owns a 2015 Mercedes-Benz ML350. The contact stated while driving at an undisclosed speed, the engine seized without warning. The vehicle was towed to the local dealer where it was diagnosed there was a possible mechanical break down due to engine sludge, ignition varnish rust, corrosion... Read more
ENGINE AND ENGINE COOLING
Sep 30, 2022
Incident date: Jul 25, 2022
The contact owns a 2015 Mercedes-Benz ML350. The contact stated while driving at an undisclosed speed, the engine seized without warning. The vehicle was towed to the local dealer where it was diagnosed there was a possible mechanical break down due to engine sludge, ignition varnish rust, corrosion... Read more
AIR BAGS
Sep 28, 2022
Incident date: Sep 28, 2022
takata airbags- call Mercedes Benz of Draper says it is not on their list????
STRUCTURE:BODY
Aug 17, 2022
Incident date: Jan 1, 2019
Neither back doors on my 2015 ML350 lock. Even after you try to lock them from the inside anyone can open the doors from the outside. This is a huge safety hazard because someone could easily car jack the car while you are in it. I bought the car new from the local dealer and i have reported this t... Read more
SUSPENSION
Jun 21, 2022
Incident date: Jun 7, 2022
The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while the vehicle was parked in the driveway, she noticed an unknown fluid leaking from the vehicle. Over time, the contact noticed that an unknown pink fluid had also started to leak form the vehicle. On one occasion while driving... Read more
SEAT BELTS
May 27, 2022
Incident date: May 22, 2022
The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while the vehicle was parked and attempting to seat the child in the car seat, he noticed that the seat belt was loose. The contact checked the car seat and pushed the seat to one side and the seat belt unwound and retracted to the... Read more
AIR BAGS
May 5, 2022
Incident date: May 1, 2022
The contact owned a 2015 Mercedes-Benz ML350. The contact stated that while driving approximately 40-45 mph in the rain, he drove over a puddle of water and hydroplaned on the highway and hit the jersey wall, went across the highway, and crashed into the guard rail. The air bags did not deploy. The... Read more
Crash
2 injured
ELECTRICAL SYSTEM
Mar 17, 2022
Incident date: Mar 17, 2022
Front passenger door lock is registering as locked when it is actually insecure which is a safety issue. Thank you. Unknown start date. Recently purchased vehicle. This weekend passenger for the first time and discovered issue.
SUSPENSION
Feb 17, 2022
Incident date: Feb 17, 2022
Have Toya tires on 2015 Mercedez ML350. In snow/ice roads car makes unpronounced lateral motion such that passenger and driver notice. Is worst with patchy ice snow conditions. Problem is not apparent in dry conditions. Condition is quite to most concernoing. Tire pressure is to Mercedez specif... Read more
POWER TRAIN
Apr 13, 2021
Incident date: Mar 11, 2021
WHILE AT A STOP LIGHT VEHICLE SUDDENLY SURGED FORWARD PLOWING INTO VEHICLE IN FRONT CAUSING FOUR CAR COLLISION. VEHICLE ON TWO PRIOR OCCASIONS, HAD SURGED WITHOUT INCIDENT. THIS OCCURRED ON A CITY STREET IN VOHESS, NJ. THE CAUSE IS UNKNOWN.
Crash
UNKNOWN OR OTHER
Dec 28, 2019
Incident date: Dec 26, 2019
I WAS DRIVING THE THE VEHICLE ON 12/26/2019.THEVEHICLE SUDDENLY STARTED ACCLERATING AND I COULD NOT STOP THE VEHICLE AND ENDED UP CRASHING INTO THE FRONT OF A COMMERCIAL ESTABLISHMENT. I WAS LUCKY THAT I WASN'T INJURED SERIOUSLY AND NONE OF THE OTHER PEOPLE INSIDE WERE HURT BADLY THERE WAS EXTENSI... Read more
Crash
POWER TRAIN:DRIVELINE:DRIVESHAFT
Aug 15, 2019
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. WHILE DRIVING ON A LEVEL ROAD SURFACE AND MAKING A TURN, THE VEHICLE MADE AN ABNORMAL NOISE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVESHAFT FAILED. THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALE... Read more
UNKNOWN OR OTHER
Jul 17, 2019
Incident date: Jul 1, 2019
DEFECTIVE DESIGN OF THE AC UNIT PREVENTS PROPER AND NORMAL DRAINING OF CONDENSATION RESULTS IN MOLD AND FOUL SOUR SMELL. PASSENGERS ARE FORCED TO BREATH MOLDY AIR.
UNKNOWN OR OTHER
Mar 5, 2019
Incident date: Dec 17, 2018
I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.
1 injured
SUSPENSION
Mar 5, 2019
Incident date: Dec 17, 2018
I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.
1 injured
SEAT BELTS
Mar 5, 2019
Incident date: Dec 17, 2018
I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.
1 injured
STEERING
Sep 15, 2018
Incident date: Sep 14, 2018
I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH.
Crash
AIR BAGS
Sep 15, 2018
Incident date: Sep 14, 2018
I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH.
Crash
SERVICE BRAKES
Apr 12, 2018
Incident date: Aug 12, 2015
2015 MERCEDES BENZ ML350. CONSUMER WRITES IN REGARDS TO VEHICLE INDICATOR LIGHT FOR TIRE SERVICE, BRAKE SYSTEM AND OTHER VEHICLE ISSUES. *SMD *CN
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Apr 12, 2018
Incident date: Aug 12, 2015
2015 MERCEDES BENZ ML350. CONSUMER WRITES IN REGARDS TO VEHICLE INDICATOR LIGHT FOR TIRE SERVICE, BRAKE SYSTEM AND OTHER VEHICLE ISSUES. *SMD *CN
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mar 29, 2018
Incident date: Mar 21, 2018
HI I CURRENTLY OWN 2015 ML 350 BLUETEC, WAS DRIVING THE ML AND ALL OF SUDDEN THE PANORAMIC ROOF SHATTERED WITH GLASS PIECES RAINING LUCKILY MY KIDS WEREN'T IN THE CAR AND I WAS BY MYSELF. I HAVE DONE SOME RESEARCH ONLINE AND HAVE COME ACROSS THAT THIS IS A COMMON PROBLEM IN THE ABOVE MENTIONED M... Read more
Showing 50 of 78 complaints.
EPA Fuel Economy — 2015 MERCEDES-BENZ ML350
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) | 18.0 | 23.0 | 20.0 | Premium | $4,100 |
CO2 Emissions: 440.0 g/mile (Standard Sport Utility Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2015 MERCEDES-BENZ ML350
82 manufacturer communications from 64 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 13 |
| 110000 ELECTRICAL SYSTEM | 11 |
| 060000 ENGINE AND ENGINE COOLING | 7 |
| 020000 SUSPENSION | 6 |
| 130000 VISIBILITY | 4 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 4 |
| 100000 POWER TRAIN | 3 |
| 060000 ENGINE (PWS) | 3 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI82.20-P-073063
Feb 16, 2022
330000 INTERIOR LIGHTING
Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are no
LI09.00-P-074093
Dec 8, 2021
060000 ENGINE AND ENGINE COOLING
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "
LI8220P073063
Jun 16, 2021
330000 INTERIOR LIGHTING
Touch pad: Search lighting does not dim or does not turn on.
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI68.20-P-070037
Dec 29, 2020
350000 EQUIPMENT
Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167
LI77.21-P-072113
Dec 8, 2020
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
NCU-2020070018
Nov 12, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU-2020070018
Nov 12, 2020
350000 EQUIPMENT
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU-2020110011
Nov 11, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY13
Sep 14, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY13
Sep 14, 2020
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
LI82.85-P-071453
Jul 31, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.85-P-071453
Jul 31, 2020
340000 COMMUNICATION
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
SC2018110006
Dec 7, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine control unit software
SC2018110006
Dec 7, 2018
060000 ENGINE (PWS)
Update engine control unit software
LI54 65-P-066765
Oct 25, 2017
275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54 65-P-066765
Oct 25, 2017
264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54 65-P-066765
Oct 25, 2017
280000 BACK OVER PREVENTION
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI01 20-P-063065
Aug 8, 2017
060000 ENGINE AND ENGINE COOLING
Minor oil filler neck leak
LI27-00-P-060097
Jul 7, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
XENTRY (DAIMLER): AFTER KEY CYCLE, VEHICLE IN LIMP HOME MODE, RETURNS TO NORMAL OPERATION DUE TO BEING STUCK ON CLUTCH PACK OR THE SHIFT VALVE FAULT. MODEL ALL. NO YEARS LISTED. *PE
LI07-04-P061777
Jul 6, 2015
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS
LI07-04-P061777
Jul 6, 2015
060000 ENGINE (PWS)
XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS
LI07.08-P-060993
Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
C1A140801
Aug 1, 2014
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI91.29-P-053247
Jul 10, 2014
220000 SEATS
The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional
LI27.00-P-059110
Jul 10, 2014
100000 POWER TRAIN
The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold.
LI68.20-P-053607
Jul 9, 2014
110000 ELECTRICAL SYSTEM
Noise in center console area of W166.
LI68.20-P-053607
Jul 9, 2014
350000 EQUIPMENT
Noise in center console area of W166.
LI67.30-P-052837
Jul 8, 2014
110000 ELECTRICAL SYSTEM
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-052837
Jul 8, 2014
130000 VISIBILITY
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-055417
Jul 8, 2014
110000 ELECTRICAL SYSTEM
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-055417
Jul 8, 2014
130000 VISIBILITY
Side windows may make noises when closing and opening, or reverse direction when closing.
LI83.30-P-059119
Jul 3, 2014
350000 EQUIPMENT
Oxidation products of the cavity preservation can enter the interior compartment via the air conditioning.
LI07.16-P-055799
Jul 2, 2014
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Fault code(s) 13BA00, 13BB00, 13BC00, 13BD00, 13BE00, 13BF00 - Maximum actuation period exceeded during zero quantity calibration for injector of cylinder x stored in engine control unit
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI54.71-P-056477
Jun 10, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
XENTRY( MERCEDES): BLIND SPOT INOPERATIVE. 06/10/14*LJ THE CAUSE OF THE DEFECT COMES FROM MOISTURE & MALFUNCTIONS ON THE ENGINE COMPARTMENT. *LJ UPDATE 05/16/2015*LJ
LI68.30-P-058750
Mar 25, 2014
160000 STRUCTURE
Belt holder/ retaining tab on side paneling in trunk is broken
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI32.34-P-058736
Mar 21, 2014
020000 SUSPENSION
ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at
LI32.34-P-058735
Mar 20, 2014
020000 SUSPENSION
Rumbling noises from the area of the front axle.
LI42.10-P-058641
Mar 14, 2014
100000 POWER TRAIN
Brake linings on rear axle exhibit differential wear
P-B-82.85-703
Mar 10, 2014
350000 EQUIPMENT
A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are
LI54.18-P-058597
Mar 4, 2014
060000 ENGINE AND ENGINE COOLING
The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).
LI72.00-P-058635
Mar 4, 2014
160000 STRUCTURE
Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
LI72.00-P-058635
Mar 4, 2014
130000 VISIBILITY
Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI82.62-P-058583
Feb 27, 2014
350000 EQUIPMENT
Sound system: Intermittent loss of sound after engine start
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI49.20-P-056353
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
T-B-68.30-83
Feb 20, 2014
350000 EQUIPMENT
The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as
T-B-68.30-83
Feb 20, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as
LI46.10-P-054699
Feb 18, 2014
020000 SUSPENSION
Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.
LI54.21-P-057930
Feb 13, 2014
110000 ELECTRICAL SYSTEM
The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster.
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
T-B-32.34-84
Feb 11, 2014
060000 ENGINE AND ENGINE COOLING
Oil spray or fouling on the ACTIVE CURVE SYSTEM is not related to leakage of the hydraulic pump.
LI54.15-P-057929
Feb 11, 2014
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
LI32.20-P-057942
Dec 4, 2013
020000 SUSPENSION
Thumping noises from front axle when driving over bumps on road.
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI49.20-P-057101
Aug 17, 2013
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit.
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
S-B-67.00-29
Jul 23, 2013
130000 VISIBILITY
Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
LI32.34-P-056667
Jul 22, 2013
020000 SUSPENSION
Thumping noises at the front axle when driving over road bumps
LI33.30-P-056665
Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI05.10-P-056435
Jul 16, 2013
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
LI32.34-P-056198
Jul 15, 2013
020000 SUSPENSION
1. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. In vehicles up to VIN 166 ### #A 097760 with code 803 or vehi
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI47.20-P-054958
Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
LI83.00-P-055425
Jul 1, 2013
350000 EQUIPMENT
A flapping/rattling noise can be heard from the area of the center console towards the rear.
MERCEDES-BENZ ML350 — All Years Overview
Complete safety history for the MERCEDES-BENZ ML350 across all model years (2006–2015).
33
Total Recalls
1,248
Total Complaints
0
Investigations
97
Reported Crashes
89
Reported Fires
0
Reported Deaths
MERCEDES-BENZ ML350 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.