2010 MERCEDES-BENZ ML350
3 recalls — 112 complaints — 79 TSBs
24V298000 Apr 26, 2024
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brak... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. ... Read more
22V315000 May 9, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake perform... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. O... Read more
16V081000 Feb 11, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more
Complaint Statistics
112 total complaints
6 crashes 3 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 67 |
| SEAT BELTS | 10 |
| ELECTRICAL SYSTEM | 10 |
| ENGINE | 6 |
| EXTERIOR LIGHTING | 4 |
| UNKNOWN OR OTHER | 3 |
| SERVICE BRAKES | 3 |
| STEERING | 3 |
| SUSPENSION | 2 |
| FUEL/PROPULSION SYSTEM | 1 |
UNKNOWN OR OTHER
Apr 25, 2024
Incident date: Feb 18, 2022
Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn’t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to pr... Read more
Crash
ELECTRICAL SYSTEM
Apr 25, 2024
Incident date: Feb 18, 2022
The contact owns a 2016 Hyundai Genesis. The contact stated that while attempting to start the vehicle, she heard an abnormal sound coming from the engine compartment, after which she observed smoke coming from the engine compartment before the vehicle lost electrical power. The vehicle was taken to... Read more
ENGINE
Apr 25, 2024
Incident date: Feb 18, 2022
Ms. Nadine Thomas, who is running for District 44 in Georgia, has served on the Georgia House of Representatives and the Georgia State Senate is my boss and know what I have been through with my vehicle and has heard from KIA in Athens GA that there is nothing they can do. I have a 2017 KIA Optima t... Read more
UNKNOWN OR OTHER
Apr 14, 2024
Incident date: Sep 6, 2019
Vehicle will not crank/start intermittently key turns in the ignition but nothing happens. Front door on the right and left will not operate and have to push down locks in order for vehicle to lock and prevent vehicle/ property theft.
STEERING
Apr 14, 2024
Incident date: Sep 6, 2019
My Jeep Cherokee(vin [XXX] ) was being flat towed behind a class a motorhome. On 4 separate occasions the front wheels of the jeep started bucking right to left and back to opposite side causing the whole motorhome to violently vibrate. 1) The first time it happened was at about 15 mph while tur... Read more
SUSPENSION
Apr 14, 2024
Incident date: Sep 6, 2019
My Jeep Cherokee(vin [XXX] ) was being flat towed behind a class a motorhome. On 4 separate occasions the front wheels of the jeep started bucking right to left and back to opposite side causing the whole motorhome to violently vibrate. 1) The first time it happened was at about 15 mph while tur... Read more
AIR BAGS
Mar 12, 2023
Incident date: Mar 12, 2023
All airbags are no longer working due to a chip malfunction.
POWER TRAIN
Mar 12, 2023
Incident date: Mar 12, 2023
Same as 2013 recall, my transmission "locked" & had to replace the "lead frame assembly" at my expense. I've been told that the 2014 models are having the exact same problem as the earlier (recalled) model years. Please investigate Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM O... Read more
STEERING
Sep 6, 2022
Incident date: Feb 18, 2022
On February 18, 2022 at approximately 2240 hours I was in a wreck which totalled my 2010 Mercedes ML-350. I was approaching a curb and tried to brake but they didn't work and my vehicle pulled to the right and I totaled it out on an electricity pole. I was not aware of the recall 16V081 until Septem... Read more
Crash
SERVICE BRAKES
Sep 6, 2022
Incident date: Feb 18, 2022
On February 18, 2022 at approximately 2240 hours I was in a wreck which totalled my 2010 Mercedes ML-350. I was approaching a curb and tried to brake but they didn't work and my vehicle pulled to the right and I totaled it out on an electricity pole. I was not aware of the recall 16V081 until Septem... Read more
Crash
SERVICE BRAKES, HYDRAULIC
Aug 10, 2022
Incident date: Jan 10, 2022
The contact owns a 2010 Mercedes-Benz ML350. The contact stated while driving at 45-50 MPH, the brake pedal was depressed but failed to respond. The contact depressed the brake pedal harder and the vehicle stopped abruptly. There were no warning lights illuminated. The contact was able to continue d... Read more
STEERING
Jun 22, 2020
Incident date: Jun 16, 2020
WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR
AIR BAGS
Jun 22, 2020
Incident date: Jun 16, 2020
WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR
ELECTRICAL SYSTEM
Jun 22, 2020
Incident date: Jun 16, 2020
WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR
AIR BAGS
Oct 21, 2019
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT DID NOT RECEIVE A RECALL NOTICE. THE CONTACT REACHED OUT TO THE MANUFACTURER IN OCTOBER OF 2018 AND WAS INFORMED THAT THE ... Read more
AIR BAGS
Jul 17, 2019
Incident date: Jul 10, 2017
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ ANNAPOLIS (324 6TH ST, ANNAPOLIS, MD 21403, (888) 261-... Read more
AIR BAGS
Jun 9, 2019
Incident date: Jun 9, 2019
TAKATA RECALL - AIR BAG STILL NOT AVAILABLE TO BE FIXED. WOULD LIKE TO GET THIS FIXED!!
AIR BAGS
Apr 25, 2019
Incident date: Dec 20, 2017
TAKATA RECALL: I RECEIVED A LETTER IN DECEMBER OF 2017 STATING THAT MY AIRBAG COULD KILL ME AND THAT REPLACEMENT PARTS SHOULD BE AVAILABLE BY MARCH 31, 2018 BUT TO THIS DAY THEY ARE STILL NOT AVAILABLE.
EXTERIOR LIGHTING
Feb 25, 2019
Incident date: Feb 1, 2019
BRAKE LIGHTS & REAR TAIL GATE MALFUNCTION AFTER RUNNING CAR THROUGH CAR WASH. THE PROBLEMS SELF-CORRECT AFTER A COUPLE OF DAYS. SUSPECT THAT WATER IS SOMEHOW GETTING IN VIA FAULTY SEALS. THERE ARE MULTIPLE COMPLAINTS ABOUT SIMILAR ISSUES AND MBENZ HAS EVEN ISSUED RECALLS FOR OTHER MODELS. IN ONE... Read more
SUSPENSION
Feb 25, 2019
Incident date: Feb 1, 2019
VEHICLE HAS A VERY UNSTABLE RIDE THAT CONTINUES TO WORSEN. THE PROBLEM AROSE ABOUT 4 YEARS AGO AND CONTINUES TO WORSEN -- MORE SO OVER THE LAST YEAR. I'VE OWNED THE VEHICLE FOR ALMOST 10 YEARS AND TAKE METICULOUS CARE OF IT. I'VE KEPT UP WITH ALL MAINTENANCE AND ALWAYS PURCHASE THE BEST QUALITY R... Read more
AIR BAGS
Feb 8, 2019
Incident date: Aug 14, 2010
TAKATA RECALL
AIR BAGS
Dec 7, 2018
Incident date: Feb 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES... Read more
AIR BAGS
Dec 2, 2018
Incident date: May 1, 2016
TAKATA RECALL, MY AIR BAG RECALL HAS BEEN POSTPONED AND DELAYED MULTIPLE TIMES FOR OVER 2 1/2 YEARS. THE MOST RECENT POSTPONEMENT STATED THAT THE REPLACEMENT PARTS WOULD BE AVAILABLE BY SEPT 30 2018. I STILL HAVEN'T HEARD ANYTHING AND IT IS NOW DEC 2018.
AIR BAGS
Nov 27, 2018
Incident date: Feb 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (JACKIE COOPER IMPORTS, 9393 S. MEMORIAL DRIVE, TULSA, OK), THE CONTACT WAS INFORMED... Read more
AIR BAGS
Nov 13, 2018
Incident date: Nov 13, 2018
TAKATA RECALL REPLACEMENT PARTS FOR MY VEHICLE STILL HAVE NOT ARRIVED AT MY DEALERSHIP.
AIR BAGS
Sep 27, 2018
Incident date: Sep 27, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (MERCEDES-BENZ SOUTHHAMPTON, 575 S COUNTY RD 39 S, SOUTHHAMPTON, NY 11968, 631-204-2500... Read more
AIR BAGS
Sep 21, 2018
Incident date: Sep 21, 2016
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEELER MERCEDES-... Read more
AIR BAGS
Sep 12, 2018
Incident date: May 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. M... Read more
AIR BAGS
Aug 27, 2018
Incident date: May 1, 2018
TAKATA RECALL -- INACTION FROM MERCEDES BENZ WE FIRST REACHED OUT TO MERCEDES IN EARLY MAY OF THIS YEAR. WE CALLED SEVERAL LOCAL DEALERS TO ASK ABOUT WHEN THEY COULD HAVE THEIR AIRBAG REPLACED, BUT WE COULDN'T GET AN ANSWER. WE THEN CONTACTED MERCEDES CORPORATE. WE HAVE SINCE EXCHANGED MANY EMAILS ... Read more
AIR BAGS
Aug 27, 2018
Incident date: May 1, 2018
TAKATA RECALL - MERCEDES BENZ COMMITTED TO A DATE AND THEN RENEGED. OUR VEHICLE IS ONE OF THE OLDEST VEHICLES AND IN THE HIGHEST PRIORITY ZONE FOR THE TAKATA RECALL AND AIRBAG REPLACEMENT. IT IS ALREADY TWO YEARS PAST THE DEADLINE FOR MERCEDES TO HAVE REPLACED THE AIRBAG. AFTER WEEKS OF EMAILS AN... Read more
AIR BAGS
Aug 22, 2018
Incident date: Apr 1, 2018
TAKATA RECALL HAVE NOT BEEN ABLE TO GET THIS RECALL DONE. WHEN CAN I EXPECT THIS TO BE COMPLETED.
AIR BAGS
Jul 15, 2018
Incident date: Jan 1, 2016
TAKATA RECALL. IT SEEMS TO ME THAT THE GOVERNMENT IS PROTECTING THE MANUFACTURES AND NOT THE PUBLIC. MERCEDES, IN PARTICULAR, KEEPS PUSHING ANY ACTION. IF YOU READ THEIR EXTENSION LETTER DATED 3/1/2018. HTTPS://WWW.NHTSA.GOV/SITES/NHTSA.DOT.GOV/FILES/DOCUMENTS/REDACTED_-_MBUSA_EXTENSION_REQUEST_... Read more
AIR BAGS
Jul 9, 2018
Incident date: Jan 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL RE... Read more
ELECTRICAL SYSTEM
Jun 29, 2018
Incident date: Jan 18, 2018
WHEN ATTEMPTING TO START THE VEHICLE THE CAR DOES NOT START AND THE DASHBOARD LIGHTS DO NOT ILLUMINATE. IT USUALLY TAKES MULTIPLE TRIES BEFORE IT USUALLY DOES START. HAS BEEN GOING ON FOR MONTHS.
AIR BAGS
Jun 15, 2018
Incident date: Jun 15, 2018
TAKATA AIRBAG RECALL HAS LASTED OVER TWO YEARS WITH NO RESOLUTION. ALL DATE PREDICTIONS AND THERE WERE MANY, HAVE COME AND GONE. IS THIS A DEATH WISH!!!! SOMEONE NEEDS TO DO THEIR JOB! SAFETY COUNSUL?????
AIR BAGS
Jun 8, 2018
Incident date: Jun 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. M... Read more
AIR BAGS
May 24, 2018
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE ... Read more
AIR BAGS
May 1, 2018
Incident date: May 1, 2018
"TAKATA RECALL" MANUFACTURER HAS FAILED TO PROVIDE REPLACEMENT PARTS. DEALERSHIP UNWILLING TO PURSUE MANUFACTURER TO DELIVER THE PARTS. LEAVING ME AND MY FAMILY AT RISK OF SERIOUS INJURY AND DEATH. "THIS IS UNACCEPTABLE"
AIR BAGS
Apr 26, 2018
Incident date: Dec 10, 2010
TAKATA RECALL: THIS WAS AN ACTIVE RECALL ON FEB. 9, 2016. I JUST RECEIVED A LETTER FROM CHRISTIAN TREIBER, V.P. OF CUST. SERVICE AND TK HOLDINGS U.S. BANKRUPTCY COURT DISTRICT OF DELAWARE THAT I SHOULD CONTACT A LOCAL MB DEALER ABOUT MY AIRBAG REPLACEMENT. I CALLED WESLEY CHAPEL M.B. IN WESLEY CH... Read more
AIR BAGS
Apr 12, 2018
Incident date: Apr 11, 2018
TAKATA RECALL
SEAT BELTS
Mar 10, 2018
Incident date: Feb 20, 2018
PASSENGER SIDE REAR SEAT BELT RETRACTOR FAILED AND SEAT BELT IS IN FULLY EXTENDED POSITION AND WON'T RETRACT, MAKING IT UNUSABLE FOR PROTECTION OF A PASSENGER IN THAT SEAT. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR SUFFERED ANY IMPACT, ETC., AND WHEN A PASSENGER HAD USED THE BELT AND WENT TO TAKE... Read more
AIR BAGS
Dec 30, 2017
Incident date: Dec 30, 2017
TAKATA RECALL
AIR BAGS
Dec 27, 2017
Incident date: May 1, 2016
TAKATA RECALL. THIS COMPLAINT IS TO INFORM YOU THAT TAKATA / MERCEDES BENZ HAVE YET TO REPLACE MY AIRBAG DESPITE THE FACT THAT THERE HAS BEEN A RECALL NOTICE OUT SINCE MAY OF 2016. I SPOKE TODAY WITH THE DEALER WHOM I PURCHASED MY CAR FROM NEW. I WAS TOLD THEY WERE STILL WAITING ON PARTS.
AIR BAGS
Dec 12, 2017
Incident date: Oct 24, 2017
TAKATA RECALL I GOT LETTERS FROM MERCEDES BENZ EVERY YEAR SINCE 2014. THEY INFORMED ME THAT MY VEHICLE HAS A DEFECTIVE AIRBAG INFLATOR AND THEY WILL COME BACK TO ME FOR A SERVICE APPOINTMENT. OCTOBER 2017 A GOT A LETTER FROM TK HOLDING INC. AND THEY RECOMMEND ME TO CONTACT MY NEAREST DEALERSHIP IM... Read more
SEAT BELTS
Dec 8, 2017
Incident date: Dec 8, 2017
JUST BOUGHT THIS CAR FROM A FAMILY MEMBER WHO TAKES GREAT CARE OF THEIR CARS. THE REAR DRIVERS SIDE PASSENGER SEATBELT DOES NOT WORK. I GENTLY PULLED OUT AND IT DOESN'T RETRACT NO MATTER WHAT I TRIED. NOW I CAN'T USE WITH MY 3 KIDS. THESE REAR SEAT BELTS WERE ONLY LIGHTLY USED FROM PREVIOUS OWNER A... Read more
AIR BAGS
Nov 21, 2017
Incident date: Nov 21, 2017
TAKATA RECALL. MERCEDES BENZ HAD ISSUED A RECALL FOR MY AIRBAGS AND HAD NOTIFIED ME IN FEBRUARY 2016. THE ISSUE WAS NOT RESOLVED AND I RECEIVED ANOTHER NOTICE IN THE MAIL FROM MERCEDES BENZ IN JANUARY OF 2017. THE ISSUE IS YET TO BE RESOLVED, EVEN THOUGH MERCEDES BENZ CLAIMS THEY HAVE NOT HAD ANY IS... Read more
AIR BAGS
Nov 17, 2017
Incident date: Aug 18, 2017
TAKATA RECALL. I CONTACTED MY DEALER AS WELL AS THEIR CORPORATE HEADQUARTERS BECAUSE I DO NOT FEEL SAFE DRIVING MY CAR BUT AM NOT IN A FINANCIAL POSITION TO BUY NEW OR EXCHANGE IT. THEY INFORMED ME MERCEDES DOES NOT BELIEVE THIS TO BE OF CONCERN AND THEY ARE NOT ACTIVELY PURSUING THE MANUFACTURER F... Read more
ELECTRICAL SYSTEM
Nov 14, 2017
Incident date: Nov 14, 2017
2010 ML350 STARTS RIGHT UP WHEN COLD IN THE MORNING. IF I GO TO A STORE AND RETURN TO THE CAR WHEN I INSERT AND TURN THE KEY NOTHING HAPPENS NO LIGHTS ON DASH. AFTER STRUGGLING FOR 5 MINUTES TRYING EVERYTHING FROM LOCKING/UNLOCKING OPENING DOORS TURNING KEY SLOWLY IT FINALLY STARTS. THIS PROBLEM STA... Read more
ENGINE
Nov 14, 2017
Incident date: Nov 14, 2017
2010 ML350 STARTS RIGHT UP WHEN COLD IN THE MORNING. IF I GO TO A STORE AND RETURN TO THE CAR WHEN I INSERT AND TURN THE KEY NOTHING HAPPENS NO LIGHTS ON DASH. AFTER STRUGGLING FOR 5 MINUTES TRYING EVERYTHING FROM LOCKING/UNLOCKING OPENING DOORS TURNING KEY SLOWLY IT FINALLY STARTS. THIS PROBLEM STA... Read more
AIR BAGS
Nov 11, 2017
Incident date: Jan 19, 2016
TAKATA RECALL
Crash
Showing 50 of 112 complaints.
EPA Fuel Economy — 2010 MERCEDES-BENZ ML350
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) | 16.0 | 21.0 | 18.0 | Premium | $4,550 |
CO2 Emissions: -1.0 g/mile (Sport Utility Vehicle - 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2010 MERCEDES-BENZ ML350
79 manufacturer communications from 57 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 12 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 7 |
| 010000 STEERING | 6 |
| 350000 EQUIPMENT | 5 |
| 130000 VISIBILITY | 3 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION) | 3 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 3 |
NCU-2023060005
Dec 11, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
NCU-2023060005
Dec 11, 2023
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI68.20-P-070037
Dec 29, 2020
350000 EQUIPMENT
Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167
LI77.21-P-072113
Dec 8, 2020
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI35 30-P-058566
Aug 5, 2019
100000 POWER TRAIN
Throttle lift-off clunking noises at drive shafts of rear axle
LI05 20-P-067123
Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI8330P0496447
Nov 15, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
No cooling output, fault code 9006 stored in air conditioning control unit.
LI8210P0647661
Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
TakataRecall
Feb 26, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators
RecallUpdate
Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI07.08-P-060993
Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI91.10-P-050164
Jul 12, 2014
110000 ELECTRICAL SYSTEM
Noises from the mounting of the rear weight sensing system (WSS) sensors
LI27.19-P-056151
Jul 10, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
With an unfavorable sensor position and high rpms, the sensor may deliver incorrect rpm values and the transmission control unit may detect overspeeding. Owing to the software application, the control unit is not reset in the case of implau
LI27.19-P-056151
Jul 10, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
With an unfavorable sensor position and high rpms, the sensor may deliver incorrect rpm values and the transmission control unit may detect overspeeding. Owing to the software application, the control unit is not reset in the case of implau
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI68.20-P-053607
Jul 9, 2014
350000 EQUIPMENT
Noise in center console area of W166.
LI68.20-P-053607
Jul 9, 2014
110000 ELECTRICAL SYSTEM
Noise in center console area of W166.
LI67.30-P-052837
Jul 8, 2014
110000 ELECTRICAL SYSTEM
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-052837
Jul 8, 2014
130000 VISIBILITY
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-055417
Jul 8, 2014
110000 ELECTRICAL SYSTEM
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-055417
Jul 8, 2014
130000 VISIBILITY
Side windows may make noises when closing and opening, or reverse direction when closing.
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI49.20-P-056353
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI18.30-P-055434
Feb 10, 2014
060000 ENGINE AND ENGINE COOLING
Traces of oil in area of oil cooler (inner V) on engine 642
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI32.20-P-057942
Dec 4, 2013
020000 SUSPENSION
Thumping noises from front axle when driving over bumps on road.
LI-30-30
Aug 21, 2013
180000 VEHICLE SPEED CONTROL
XENTRY (MERCEDES): SOME VEHICLES RECEIVE, OPTICAL AND ACOUSTIC, WARNING MESSAGE REGARDING COLLISION PREVENTION ASSIST, WITHOUT OBVIOUS REASON, DUE TO OFFSET OF SHORT RANGE SENSOR. MODELS 166. *PE UPDATE 8/25/15. *PE
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
S-B-67.00-29
Jul 23, 2013
130000 VISIBILITY
Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
P-B-54.10-225d
Jul 3, 2013
110000 ELECTRICAL SYSTEM
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co
LI47.20-P-054958
Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
LI82.10-P-054588
Jun 27, 2013
120000 EXTERIOR LIGHTING
Xenon burner inoperative or flickers
LI46-20P-055943
Apr 24, 2013
012000 STEERING:COLUMN
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE
LI46-20P-055943
Apr 24, 2013
010000 STEERING
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE
LI46-20P-055943
Apr 24, 2013
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE
LI-33-25
Apr 9, 2013
021600 SUSPENSION:FRONT:WHEEL BEARING
MERCEDES-BENZ: AT THE FRONT WHEEL BEARING THERE IS A LOUD KNOCK SOUND WHEN GOING AROUND A CORNER AT SLOW SPEEDS. THERE IS AN INSUFFICIENT FIT AT THE BEARINGS. *RM UPDATED 10/14/11. *PE UPDATED 6/19/13. *PE
LI46-10P-054715
Oct 14, 2012
011000 STEERING: STEERING WHEEL/HANDLE BAR
MERCEDES (XENTRY): DUE TO AMINE DEPOSITS FROM STEERING WHEEL FOAM, HORN PLATE OF STEERING WHEEL, SHORT CIRCUITED, CAUSING THE MULTIFUNCTION BUTTONS, ON STEERING WHEEL, TO BE NON-FUNCTIONAL. MODELS 164, 251. NO MODEL YEARS LISTED.
LI-46-35-P054316
Aug 9, 2012
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
XENTRY (MERCEDES); ELECTRIC STEERING CONTROL UNIT, IN SOME VEHICLES, HAS IMPLAUSIBLE FAULT ENTRY DUE TO SOFTWARE NEEDING UPDATING. MODELS ML 350. NO MODEL YEARS LISTED. *PE
LI-46-35-P054316
Aug 9, 2012
118000 ELECTRICAL SYSTEM:SOFTWARE
XENTRY (MERCEDES); ELECTRIC STEERING CONTROL UNIT, IN SOME VEHICLES, HAS IMPLAUSIBLE FAULT ENTRY DUE TO SOFTWARE NEEDING UPDATING. MODELS ML 350. NO MODEL YEARS LISTED. *PE
40-P-052794
Apr 20, 2012
150000 SEAT BELTS
MERCEDES BENZ: FRONT OR REAR SEAT BELT DOES NOT ROLL UP CORRECTLY. DIRT DEPOSITS ON THE SEAT BELT GUIDE DUE TO SOILED SEAT BELT. ALSO INCLUDED MODELS 169, F CELL, 246, AND 231. NO MODEL YEARS GIVEN. *JS
LI-91-40-P050718
Apr 5, 2012
151000 SEAT BELTS:FRONT
XENTRY(MERCEDES): BULLETIN PROVIDED REGARDING CONTROL UNIT DETECTING AN UNDERVOLTAGE AFTER BUCKLING UP (BELT SLACK ELIMINATION) DURING SEAT BELT ADJUSTMENT SEQUENCE. *PE UPDATED 5/23/12. *JS
15-P-050245
Apr 2, 2012
106000 POWER TRAIN:AXLE ASSEMBLY
XENTRY: MERCEDES BENZ: GRUNTING/CREAKING SOUND FROM THE AREA OF THE FRONT AXLE WHEN BRAKING, DRIVING OVER SURFACE UNDULATIONS, NEGOTIATING TIGHT CORNERS, OR WHILE MANEUVERING. MODEL YEARS UNKNOWN. *JS
16-P-053009
Mar 28, 2012
061000 ENGINE AND ENGINE COOLING:ENGINE
XENTRY: MERCEDES BENZ: VEHICLE STUMBLES AND BUCKS FOR A FEW MINUTES AFTER A COLD START WHEN OUTSIDE TEMPERATURE IS LOW (NO DTCS). ENGINE RUNS ROUGH IN A WARM UP PHASE. NO MODEL YEARS GIVEN. *JS
10-P-053439
Mar 26, 2012
121000 EXTERIOR LIGHTING:HEADLIGHTS
XENTRY: MERCEDES BENZ: HIGH BEAM ASSIST TEMPORARILY NONFUNCTIONAL. REPLACE MFK AND CALIBRATE WITH THE AID OF THE 'CALIBRATION TARGET FOR NIGHT VIEW ASSIST' SPECIAL TOOL. ALSO INCLUDED GLK350 AND S550 MODEL YEAR 2011. MODEL CLS YEAR 2010-201
20-P-053398
Mar 12, 2012
010000 STEERING
XENTRY: RATTLING/THUMPING NOISES FROM THE AREA OF THE STEERING ON ROUGH ROADS OR WHEN DRIVING OVER ROAD UNDULATIONS. NO MODEL YEARS GIVEN. ALSO INCLUDED MODELS 168 AND 172. *JS
LI46-20-P051767
Nov 29, 2011
010000 STEERING
MERCEDES-BENZ: THE STEERING IS LEAKING IN THE INPUT SHAFT, BELOW THE PROTECTIVE CAP. THERE IS WEAR ON A SEAL RING LOCATED IN THE CONTROL HEAD. *RM UPDATED 5/17/2012 *JS
LI46-20-P
Nov 29, 2011
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
MERCEDES-BENZ: THE STEERING IS LEAKING IN THE AREA OF INPUT SHAFT, BECAUSE OF WEAR ON A SEAL RING. MODEL 164/251. *RM UPDATED 2/1/12. *PE
LI46-20-P
Nov 29, 2011
010000 STEERING
MERCEDES-BENZ: THE STEERING IS LEAKING IN THE AREA OF INPUT SHAFT, BECAUSE OF WEAR ON A SEAL RING. MODEL 164/251. *RM UPDATED 2/1/12. *PE
LI46-20-P051767
Nov 29, 2011
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
MERCEDES-BENZ: THE STEERING IS LEAKING IN THE INPUT SHAFT, BELOW THE PROTECTIVE CAP. THERE IS WEAR ON A SEAL RING LOCATED IN THE CONTROL HEAD. *RM UPDATED 5/17/2012 *JS
LI-07-10-P
May 26, 2011
110000 ELECTRICAL SYSTEM
MERCEDES-BENZ: THE ENGINE WARNING LIGHT IS ON WITH STORED TROUBLE CODES. IDLE SPEED LIMITS WERE SET TOO NARROW. *RM
LI-07-10-P
May 26, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
MERCEDES-BENZ: THE ENGINE WARNING LIGHT IS ON WITH STORED TROUBLE CODES. IDLE SPEED LIMITS WERE SET TOO NARROW. *RM
SCB-2010110005
May 1, 2011
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES BENZ: THERE IS A SOFTWARE PROBLEM RELATING TO THE TANK HEATER LINES. *RM
LI-27-60-P049270
Apr 4, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM
LI-88-70
Mar 6, 2011
126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
MERCEDES BENZ: THE TURN SIGNAL LIGHT ON THE MIRROR FOGS UP DUE TO TEMPERATURE DIFFERENCES. *RM
LI-88-70
Mar 6, 2011
126000 EXTERIOR LIGHTING:TURN SIGNAL
MERCEDES BENZ: THE TURN SIGNAL LIGHT ON THE MIRROR FOGS UP DUE TO TEMPERATURE DIFFERENCES. *RM
LI-68-50
Dec 10, 2010
356000 EQUIPMENT ADAPTIVE/MOBILITY
MERCEDES-BENZ: THE LOAD COMPARTMENT ROLLER BLIND HAS CATCH BOLTS LOOSE OR BROKEN FROM IMPROPER FORCE WHEN USING. *RM
LI-07-08
Dec 8, 2010
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
MERCEDES-BENZ: THE STARTER CLICKS BUT DOES NOT CRANK WHEN TRYING TO START. A VOLTAGE DIP IS CAUSING THE IGNITION PROCEDURE TO FAIL. *RM
LI-80-57
Dec 8, 2010
010000 STEERING
MERCEDES-BENZ: DIAGNOSTIC PROCEDURES FOR THE DRIVER AUTHORIZATION SYSTEM. *RM
LI-80-57
Dec 8, 2010
116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ: DIAGNOSTIC PROCEDURES FOR THE DRIVER AUTHORIZATION SYSTEM. *RM
LI-80-57
Dec 8, 2010
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ: DIAGNOSTIC PROCEDURES FOR THE DRIVER AUTHORIZATION SYSTEM. *RM
LI-07-08
Dec 8, 2010
116200 ELECTRICAL SYSTEM:IGNITION:MODULE
MERCEDES-BENZ: THE STARTER CLICKS BUT DOES NOT CRANK WHEN TRYING TO START. A VOLTAGE DIP IS CAUSING THE IGNITION PROCEDURE TO FAIL. *RM
LI-07-08
Dec 8, 2010
061000 ENGINE AND ENGINE COOLING:ENGINE
MERCEDES-BENZ: THE STARTER CLICKS BUT DOES NOT CRANK WHEN TRYING TO START. A VOLTAGE DIP IS CAUSING THE IGNITION PROCEDURE TO FAIL. *RM
SB-20101100005
Dec 1, 2010
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ: SOFTWARE UPDATE FOR HEATER LINES. *RM
SB-32-25-82
Nov 19, 2010
022400 SUSPENSION:REAR:SHOCK ABSORBER
MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM
SB-32-25-82
Nov 19, 2010
022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM
SB-32-25-82
Nov 19, 2010
021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM
SB-32-25-82
Nov 19, 2010
021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM
SB-2010090007
Oct 1, 2010
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: UPDATE SOFTWARE FOR THE POWER ELECTRONICS CONTROL MODULE. MODEL 164.195. *PE
MERCEDES-BENZ ML350 — All Years Overview
Complete safety history for the MERCEDES-BENZ ML350 across all model years (2006–2015).
33
Total Recalls
1,248
Total Complaints
0
Investigations
97
Reported Crashes
89
Reported Fires
0
Reported Deaths
MERCEDES-BENZ ML350 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.