2011 MERCEDES-BENZ ML350

7 recalls — 125 complaints

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brak... Read more

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. ... Read more

15,604 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Defect Description

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

15,604 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Defect Description

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

15,604 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake perform... Read more

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

350,294 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Defect Description

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

350,294 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Defect Description

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

350,294 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more

711,159 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

125 total complaints 13 crashes 4 fires 12 injuries

Top Reported Components

Component	Complaints
AIR BAGS	59
ELECTRICAL SYSTEM	15
SERVICE BRAKES	9
SERVICE BRAKES, HYDRAULIC	8
POWER TRAIN	6
ENGINE	6
UNKNOWN OR OTHER	4
EXTERIOR LIGHTING	3
VEHICLE SPEED CONTROL	3
STRUCTURE:BODY	2

Incident date: Mar 2, 2026

The contact owns a 2011 Mercedes-Benz ML350. While the daughter was driving at an unknown speed, several unknown warning lights illuminated on the instrument cluster. The driver heard an abnormal hissing or squeaking sound while depressing the brake pedal. The vehicle was driven back to the residenc... Read more

Incident date: Jul 1, 2025

Corroded brake lines. This is a well known issue for many ML350s built during this time period. This car was built with steel brake lines that easily corrode and present a serious safety issue. While driving a few months ago, the car suddenly lost the ability to brake because a line rusted completel... Read more

Incident date: Jul 21, 2025

ABS Pump defective. Dealer refuses to replace this safety item.

Incident date: Mar 1, 2025

I believe the electrical system may be defective as ever since I have had it the light bulbs frequently have to be changed. We own three vehicles in my households (the other 2 are non-Mercedes) and none of my other vehicles do this. The latest issue with the electrical system is that the rear tai... Read more

Incident date: Aug 15, 2024

I was driving locally and when I put on the brakes for a car exiting a street. Immediately my car sensor went on and my car brakes started to fail. It was a very scary situation. This is a known problem with Mercedes. Mercedes has a recall for the brake booster but will not fix the booster witho... Read more

Incident date: Apr 10, 2024

an Exhaust recycle hose cracked; causing cabin to fill with carbon dioxide. Driver, (me) became disorented.. ran off right shoulder, ran into center divider cement, before rearending truck. Engine light later came on indicating (HVOC?) ERROR Mechanic was able to locate leak and repair. Vehicle now ... Read more

Crash

Incident date: Apr 23, 2024

My vehicle jerks back and forth at low acceleration, and it often goes into limp mode which makes the vehicle only drive at around 20 mph at most. I was on the highway, when this happened. I have a 722.9 transmission, and this is a common problem. Why is the snapping recalled? I have had a checked w... Read more

Incident date: Apr 23, 2024

Incident date: Nov 27, 2022

The contact owned a 2011 Mercedes-Benz ML350. The contact stated that while driving at 30 MPH, the brake pedal was depressed but the vehicle failed to respond. As a result, the contact crashed into a tree. The air bags deployed. A police report was filed. The driver sustained an injury where the gla... Read more

Crash 1 injured

Incident date: Nov 27, 2022

Crash 1 injured

Incident date: Aug 1, 2023

The contact owns a 2011 Mercedes-Benz ML350. The contact stated that the vehicle failed to start. The contact stated that the vehicle also stalled while driving in traffic. There were no warning lights illuminated. The message to remove-the-key was displayed. The vehicle was taken to an independent ... Read more

Incident date: Aug 1, 2023

Incident date: Aug 3, 2023

Previously submitted to webmaster and recorded under Request # [XXX] I experienced catastrophic brake failure while driving the vehicle. As you see above all recalls have been completed and the vehicle has never been in an accident to my knowledge. I stopped the vehicle without incident or damage a... Read more

Incident date: Mar 6, 2023

Nearest dealership refused to complete the recall repairs. On March 6, during a moving traffic accident that totaled both cars, the air bags failed to deploy, resulting in injury to the driver (me).

Crash 2 injured

Incident date: Mar 8, 2023

Brakes died in may, 2022 and it took the dealer to September to inspect as it was part of recall. They told me they had to order the part so i called every 3 weeks to see if it came in. In december they said they need to inspect to see if it is covered. Again they inspected and said yes it is and... Read more

Incident date: Feb 6, 2023

The contact owns a 2011 Mercedes-Benz ML350. The contact stated while driving 45 MPH, the contact noticed that the check engine warning light was illuminated. The contact stated that the message indicating an EVAP leak was displayed. The contact checked and noticed that there was a leak underneath t... Read more

Incident date: Oct 11, 2022

The contact owns a 2011 Mercedes-Benz ML350. The contact stated that the dealer performed NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the failure occurred after the recall was performed. The contact stated that while driving at an undisclosed speed, she had to stand up in h... Read more

Incident date: Oct 4, 2022

The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reas... Read more

Incident date: Sep 21, 2022

The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) and contacted the dealer. The dealer advised the contact not to drive the vehicle. The dealer inspected the vehicle at the residence. In the process of condu... Read more

Incident date: Jun 16, 2022

I DO NOT KNOW WHERE IS THE EXACLY PROBLEMS WITH THE RECALL FROM THE NHTSA

Incident date: Jun 16, 2022

I DO NOT KNOW WHERE IS THE EXACLY PROBLEMS WITH THE RECALL FROM THE NHTSA

Incident date: Jan 16, 2022

The contact owns a 2011 Mercedes-Benz ML350. The contact stated while driving approximately 25 MPH and approaching a stop sign, the brake pedal was depressed; however, the vehicle failed to respond as needed. There brake warning light was illuminated. The vehicle was driven to a local mechanic who d... Read more

Incident date: May 20, 2022

The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceed... Read more

Incident date: Jan 1, 2018

The contact owns a 2011 Mercedes-Benz ML350. The contact stated that roof fabric had begun to detach from the vehicle. Over time, the fabric started to obstruct the contact's vision out of the rear windshield. The contact had taken the vehicle to a dealer where she was given an estimate for the repa... Read more

Incident date: Mar 2, 2021

REAR BRAKE LIGHT GROUND OVERHEATED AND CAUSED FIRE DAMAGING WIRE HARNESS AND LIGHT ASSEMBLY DURING DRIVING. ALL TAIL LIGHTS AFFECTED.

Fire

Incident date: Mar 2, 2021

REAR BRAKE LIGHT GROUND OVERHEATED AND CAUSED FIRE DAMAGING WIRE HARNESS AND LIGHT ASSEMBLY DURING DRIVING. ALL TAIL LIGHTS AFFECTED.

Fire

Incident date: Mar 12, 2020

I PUT MY KEY INTO THE IGNITION AND IT WOULD NOT START. I HAD A TOW TRUCK TO COME AND GET MY VEHICLE AND THEY CHARGED THE VEHICLE AND WOULD NOT GO INTO NEUTRAL OR DRIVE. I KNOW THAT I PROBABLY NEED A NEW BATTERY BUT THIS WAS SCARY.

Incident date: Mar 12, 2020

Incident date: Jan 6, 2020

THE BACK GATE LIGHTS ON ML350 STOPPED WORKING. ACCORDING TO MERCEDES DEALERSHIP, THE BACK LIGHT(BRAKE LIGHTS) ASSEMBLIES ARE ALL CORRODED AND NEED TO BE REPLACED. I ASKED HOW IS THIS POSSIBLE AND THEY STATED THAT THEY DIDN'T KNOW AND THAT THERE WAS NO WATER DAMAGE. I HAVE ALSO HAD FRONT LIGHT ISSU... Read more

Incident date: Dec 4, 2019

I TURNED ON THE HEATED DRIVER SIDE AND IT COUGHT FIRE I GOT BURNED TRYING TO SHUT THE FIRE OFF

Fire 1 injured

Incident date: Oct 10, 2019

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT ACTIVATED THE SEAT WARMER FOR THE FRONT DRIVER'S SEAT AND NOTICED THAT THE BACK OF THE SEAT WAS OVERHEATING. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE SEAT. THE CONTACT STATED THAT THE SEAT WARMER BURNED A HOLE IN THE SEAT. WHEN THE W... Read more

1 injured

Incident date: Aug 1, 2019

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE OPERATING THE VEHICLE, THE ABS RANDOMLY ACTIVATED AND CAUSED THE VEHICLE TO STOP ERRONEOUSLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHILE DRIVING UP TO 40 MPH. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WEST PALM BEACH (3341 N. DIXIE WHY, STE... Read more

Incident date: Jun 23, 2019

TAKATA RECALL. I HAVE BEEN WAITING PATIENTLY SINCE FEBRUARY 2016, AND EVERY 6 MONTHS MERCEDES BENZ KEEPS DELAYING THE REMEDY TO THIS POTENTIALLY FATAL ISSUE. MY WIFE AND TODDLER RIDE IN THIS VEHICLE AND I'M ALWAYS IN FEAR THE AIRBAG CAN DEPLOY CAUSING SERIOUS INJURY OR DEATH. HOW MUCH LONGER AM I SU... Read more

Incident date: Feb 1, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ... Read more

Incident date: Jun 1, 2019

TAMARA RECALL. AIRBAGS WERE SUPPOSED TO BE REPLACED IN JUNE 2018. NEVER RECEIVED A FINAL NOTICE TO HAVE REPLACED. MY WIFE NO LONGER WANTS TO DRIVE THE VEHICLE OUT OF FEAR. NEEDS TO BE DONE IMMEDIATELY OR A LAWSUIT WILL BE FILED.

Incident date: Apr 17, 2018

OIL COOLER LEAK.

Incident date: Apr 7, 2019

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE ACCELERATING FROM A STOP, THE ENGINE JERKED AND THE VEHICLE LOST ACCELERATION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE ENGINE AND WAS ABLE TO REGAIN ACCELERATION. ON ONE OCCASION, WHILE EXITING TRAFFIC AT 40 MPH, ... Read more

Incident date: Apr 7, 2019

Incident date: Jan 2, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEYES EUROPEAN MERCEDES-BENZ (LOCA... Read more

Incident date: Mar 19, 2019

TAKATA RECALL STILL NO REMEDY!!!!!!!

Incident date: Jan 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF THE WOODLANDS (16917 I-45, CONROE, T... Read more

Incident date: Jan 10, 2019

WHEN CAR COMES TO A STOP, AND THE DRIVER PUSHES THE BUTTON TO PUT THE CAR IN "PARK", THE CAR DOES NOT GO INTO PARK, BUT STAYS IN "DRIVE" OR "REVERSE". DRIVER LEAVES CAR, AND BECAUSE DRIVER IS UNAWARE THAT THE VEHICLE REMAINS IN "DRIVE", AND DID NOT SWITCH TO "PARK", THE CAR CAN BEGIN TO IDLE FORWAR... Read more

Incident date: Jan 10, 2019

Incident date: Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF WARWICK AT 401-354-2747 (LOCATED AT 1557 BALD HILL RD, WARWICK, RI 02886) AND WAS INFORMED THAT THE PARTS WERE NOT AV... Read more

Incident date: Jan 1, 2018

TAKATA RECALL VEHICLE IS CURRENTLY LOCATED IN GERMANY. NO ONE WILL REPLACE THE AIRBAG

Incident date: May 2, 2017

I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP SEVERAL TIMES SINCE THE PURCHASE OF THE VEHICLE AND I GET THE SAME ANSWER, WE DON'T KNOW ABOUT PARTS AND DO NOT KNOW ANYTHING ELSE OTHER THAN THERE IS A RECALL FOR THE AIRBAGS ON THIS VEHICLE.

Incident date: May 1, 2016

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE PARTS W... Read more

Incident date: Feb 1, 2016

TAMARA RECALL - STILL NO PARTS AT DEALER TO FIX MY AIRBAGS.

Incident date: Dec 1, 2018

RECALL WAS MADE IN 2016. IT IS DECEMBER OF 2018 AND THE PART OR REMEDY TO FIX THIS DANGEROUS RECALL IS STILL NOT AVAILABLE!

Incident date: Feb 9, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. TH... Read more

Showing 50 of 125 complaints.

EPA Fuel Economy — 2011 MERCEDES-BENZ ML350

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	16.0	21.0	17.0	Premium	$4,050

CO2 Emissions: 522.8 g/mile (Sport Utility Vehicle - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

MERCEDES-BENZ ML350 — All Years Overview

Complete safety history for the MERCEDES-BENZ ML350 across all model years (2010–2015).

79 Total Recalls

587 Total Complaints

0 Investigations

60 Reported Crashes

13 Reported Fires

0 Reported Deaths

MERCEDES-BENZ ML350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2015	16	77	View
2014	16	104	View
2013	17	78	View
2012	16	91	View
2011 (current)	7	125
2010	7	112	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View