2014 MERCEDES-BENZ ML350
4 recalls — 107 complaints — 86 TSBs
22V955000 Dec 23, 2022
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage ... Read more
Consequence
An engine stall while driving increases the risk of a crash.
Remedy
Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 202... Read more
19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
18V272000 Apr 27, 2018
SUSPENSION:FRONT
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Mati... Read more
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall i... Read more
17V177000 Mar 14, 2017
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaint Statistics
107 total complaints
13 crashes 1 fires 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 20 |
| ELECTRICAL SYSTEM | 17 |
| ENGINE | 15 |
| STEERING | 7 |
| POWER TRAIN | 6 |
| STRUCTURE:BODY | 5 |
| VISIBILITY/WIPER | 3 |
| VEHICLE SPEED CONTROL | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| FUEL SYSTEM, DIESEL | 2 |
VISIBILITY:SUN/MOON ROOF ASSEMBLY
May 18, 2026
Incident date: May 18, 2026
The contact owns a 2014 MERCEDES-BENZ E350. The contact stated while driving 60 MPH on the freeway, there was a popping noise coming from the sunroof and discovered it was shattered. The vehicle was not taken to the dealer or an independent mechanic for diganoses .The vehicle was not repaired Th... Read more
FUEL SYSTEM, DIESEL
Apr 6, 2026
Incident date: Feb 19, 2024
The contact owns a 2014 Mercedes-Benz ML350. The contact stated that while driving at 35 MPH and accelerating above 40 MPH, the vehicle failed to accelerate above 40 MPH before it lost automotive power. The vehicle was driven back to the residence. The vehicle was diagnosed by the dealer, and the fa... Read more
FUEL SYSTEM, GASOLINE
Apr 6, 2026
Incident date: Feb 19, 2024
The contact owns a 2014 Mercedes-Benz ML350. The contact stated that while driving at 35 MPH and accelerating above 40 MPH, the vehicle failed to accelerate above 40 MPH before it lost automotive power. The vehicle was driven back to the residence. The vehicle was diagnosed by the dealer, and the fa... Read more
VISIBILITY/WIPER
Jan 28, 2026
Incident date: Jan 27, 2026
Wiper blades are going very slow/failing like other model years/recalls.
ELECTRICAL SYSTEM
Dec 11, 2025
Incident date: Nov 7, 2025
My vehicle recently began displaying the error messages “Service High-Voltage System” and “Reduced Acceleration – Drive With Care.” Since these warnings appeared, my vehicle’s heating system no longer works at all. This defect creates multiple serious safety hazards: 1.No heat in cold w... Read more
ELECTRICAL SYSTEM
Nov 20, 2025
Incident date: Nov 17, 2025
When DRIVING the center console screen begins to glitch. It will begin to move around and try to connect to the internet, begin to track navigation, connect to my phone and make calls, or it will just started moving back and forth from the different screens. It also makes sounds while it is glitchin... Read more
UNKNOWN OR OTHER
Sep 19, 2025
Incident date: Oct 17, 2017
The horn on my 2021 Hyundai Santa Fe has completely stopped working. This is a severe safety hazard. I recently attempted to warn another driver who was drifting into my lane but was unable to, forcing me to swerve and nearly resulting in a head-on collision. The horn failed without any warning. A... Read more
SUSPENSION
Sep 19, 2025
Incident date: Oct 17, 2017
The contact owns a 2012 Honda CR-V. While the contact's daughter was driving at an undisclosed speed, the rear control arm detached. The vehicle was driven to the shoulder of the road. The vehicle was towed to the contact's residence. The dealer was made aware of the failure but provided no assistan... Read more
ENGINE
Jul 24, 2025
Incident date: Jul 24, 2025
1. NHTSA Safety Complaint Draft Vehicle Info: Make: Kia Model: Forte5 SX Year: 2016 VIN: [XXX] Engine: 1.6L GDI (G4FJ Nu engine) Issue: This vehicle uses the 1.6L GDI Nu engine (engine code G4FJ), which is the same engine involved in Kia’s engine defect recalls and class action settlements rela... Read more
VISIBILITY/WIPER
Jul 24, 2025
Incident date: May 1, 2025
Passenger side windshield washer nozzle sprays the lower part of the hood. Only a little of the stream reaches the windshield. Outcome is that dust, grime, debris typically smear on passenger side of the windshield. This causes reduced visibility. Truck is a Toyota Certified Pre-Owned (TPO) deliv... Read more
UNKNOWN OR OTHER
Jun 30, 2025
Incident date: Apr 24, 2025
As a Ford owner, I can vividly recall the 1980’s Ford acronym ‘fix or repair daily’. That comes to mind as my 2022 F350 Platinum Dually has been in the shop for one thing or another more times in 3 years than my 2015 Chevy Impala LTZ has in 10 years. But I digress. The reason for this com... Read more
STRUCTURE:BODY
Jun 30, 2025
Incident date: Apr 24, 2025
As a Ford owner, I can vividly recall the 1980’s Ford acronym ‘fix or repair daily’. That comes to mind as my 2022 F350 Platinum Dually has been in the shop for one thing or another more times in 3 years than my 2015 Chevy Impala LTZ has in 10 years. But I digress. The reason for this com... Read more
LANE DEPARTURE: BLIND SPOT DETECTION
Jun 30, 2025
Incident date: Apr 24, 2025
I purchased a used Mercedes-Benz from Freehold Mitsubishi in early 2024. Within hours, serious safety issues appeared, including a check engine light, cylinder misfire, EVAP leak, traction control failure, and blind spot assist malfunction. The vehicle’s ECM and wiring harness were later found dam... Read more
ENGINE AND ENGINE COOLING
Jun 20, 2025
Incident date: Jun 20, 2024
The contact owns a 2017 Ford Edge. The contact stated that the check engine warming light illuminated, and the vehicle displayed low coolant level. The engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a mechanic who diagnosed the vehicle and determined that coolan... Read more
STRUCTURE:BODY
Jun 20, 2025
Incident date: Jun 20, 2024
Drivers side sliding door lock started to make some noise occasionally and shortly after the door locked shut and will not and can not be opened manually or with the buttons. A few days afterwards the passenger door has started to make this same buzzing noise and we fear it will lock itself also lik... Read more
ENGINE
Apr 28, 2025
Incident date: Nov 20, 2023
Lifter failure at 125,000 miles. Lifters replaced and #8 failed again after 7 miles. The truck went into a state of significant reduced power at the time this firat manifest. I was on the interstate and it could have easily resulted in an accident. GMC dealer quoted $10,700 for a new engine.
ELECTRICAL SYSTEM
Apr 28, 2025
Incident date: Nov 20, 2023
I purchased my car used at the Mercedes dealership in Tyler Texas June 2023. I took all my savings and paid cash and was told that the car was impeccable shape and there were no current issues and all the service records were up to date. November 2023 is when everything started happening and my en... Read more
SERVICE BRAKES
Apr 28, 2025
Incident date: Nov 20, 2023
Driving on the highway going 55 mph when the car in front of me in the left lane more than 5 car lengths began to break, recognizing this I put my blinker on and tried to switch to the right lane when suddenly the automatic breaking kicked in and slowed the car down to a near stop. I was unable to d... Read more
POWER TRAIN
Apr 18, 2025
Incident date: Apr 7, 2025
On or about June of 2024 my vehicle just lost power and was in limp mode. Took it to the dealership. Said there was a recall on a computer program for the cvt transmission that needed updating so the transmission wouldn't break. They did the recall but transmission was already broke. I bought the ca... Read more
ENGINE
Jul 2, 2024
Incident date: Jan 29, 2024
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not sta... Read more
ELECTRICAL SYSTEM
Jul 2, 2024
Incident date: Jan 29, 2024
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not sta... Read more
ENGINE
Feb 26, 2024
Incident date: Aug 14, 2023
The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle did not accelerate as intended. The contact stated that the vehicle hesitated before accelerating. The contact stated that the failure started while the v... Read more
UNKNOWN OR OTHER
Feb 21, 2024
Incident date: Feb 15, 2024
My 2019 Suburu Forester battery will not hold a charge. Whenever I want to use it, my husband must jump the Forester with cables from his car's battery. I am careful not to park it for long and use it for trips to dentist, doctor, and other necessities. We bought the Suburu Forester brand new off t... Read more
ELECTRICAL SYSTEM
Feb 21, 2024
Incident date: Feb 15, 2024
My 2019 Suburu Forester battery will not hold a charge. Whenever I want to use it, my husband must jump the Forester with cables from his car's battery. I am careful not to park it for long and use it for trips to dentist, doctor, and other necessities. We bought the Suburu Forester brand new off t... Read more
Chest Clip, Buckle, Harness
Oct 9, 2023
Incident date: Oct 5, 2023
we installed this seat rear facing for our 1yr old, after using for a month or so we realized the seat did not lock into position while rear facing. the seat would slide and be in an un safe recline position for the size of our child and the seat in our suv. we took the seat out to inspect and notic... Read more
Carry Handle, Shell, Base
Oct 9, 2023
Incident date: Oct 5, 2023
we installed this seat rear facing for our 1yr old, after using for a month or so we realized the seat did not lock into position while rear facing. the seat would slide and be in an un safe recline position for the size of our child and the seat in our suv. we took the seat out to inspect and notic... Read more
UNKNOWN OR OTHER
Oct 9, 2023
Incident date: Oct 5, 2023
I bought my vehicle into Mercedes Benz for a recall related to water collection in spare tire well which can cause a fuel pump control malfunction, NHTSA recall # 22V955. A few days ago, my vehicle could not start and I found water in my spare tire well. My OBD scanner tells me it is related to the ... Read more
ENGINE
Aug 25, 2023
Incident date: Aug 25, 2023
I was driving on the freeway with my 6yr & 11yr daughters when my car stop accelerating and started to slow down I’ll hit the gas pedal and the RPMS will go up but the car wouldn’t advance ! I had to get off the freeway before the car completely stopped in the middle of the freeway as the veloci... Read more
Crash
POWER TRAIN
Aug 25, 2023
Incident date: Aug 25, 2023
I was driving on the freeway with my 6yr & 11yr daughters when my car stop accelerating and started to slow down I’ll hit the gas pedal and the RPMS will go up but the car wouldn’t advance ! I had to get off the freeway before the car completely stopped in the middle of the freeway as the veloci... Read more
Crash
POWER TRAIN
Aug 25, 2023
Incident date: Aug 25, 2023
Blind spot assists and turn signals go out without warning. This model should have been included in the previous recall for timing. Having the same issues as other recalled cars.
SERVICE BRAKES
Jun 8, 2023
Incident date: Nov 1, 2022
This car has popular aftermarket Spiegler brake lines on it, braided stainless lines, these are the brakes and lines: https://www.essexparts.com/ap-racing-by-essex-road-brake-kit-front-9562380mm-porsche-911 Yesterday, on startup with the brake pedal depressed, the front right line burst. See uploa... Read more
STEERING
Jun 8, 2023
Incident date: Nov 1, 2022
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to turn out of her driveway, the steering wheel locked, immobilizing the vehicle. Upon restarting the vehicle several times, the power steering regained normal functionality. No warning lights were illuminated. The vehicle... Read more
UNKNOWN OR OTHER
May 1, 2023
Incident date: Apr 28, 2023
Had rattling noise coming inside the driver door. Took it to local dealership. Said that the adhesive came off the safety support beam of the door. Told me that they can’t do anything about it, and recommended me to go to an auto body shop. Went to three different shops that all had the same answe... Read more
STEERING
Mar 13, 2023
Incident date: Mar 3, 2023
What component or system failed or malfunctioned, and is it available for inspection upon request? -- Steering will stick after about 20 minutes of driving. This usually occurs and and is most noticeable at freeway speeds. How was your safety or the safety of others put at risk? -- When it really s... Read more
FUEL SYSTEM, GASOLINE
Mar 13, 2023
Incident date: Mar 3, 2023
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted by phone and confirmed that parts were not yet available. The contact stated th... Read more
UNKNOWN OR OTHER
Mar 13, 2023
Incident date: Mar 3, 2023
I am writing in regards to my 2014 ML 350 Suv. The check engine light came on and upon taking it to the mercedes dealership, I was told the issue is that the camshaft adjusters have failed and need to be replaced. The cost quoted is over $11,000 to repair. Upon further investigation I found repor... Read more
ELECTRICAL SYSTEM
Mar 7, 2023
Incident date: Mar 1, 2023
The contact owns a 2022 Ram 3500. The contact received notification of the NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 7, 2023
Incident date: Mar 1, 2023
My operating my Model 3 in autopilot mode, there is one particular location that my car "phantom brakes" every time I pass. I travel this location an average of 4 times per week. I have been reporting the phantom braking to Tesla for almost two (2) years and they still have not fixed the problem. ... Read more
UNKNOWN OR OTHER
Feb 4, 2023
Incident date: Jan 1, 2018
ENGINE CRANKS FOR A LONG TIME BEFORE STARTING
EXTERIOR LIGHTING
Jan 30, 2023
Incident date: Jan 3, 2023
This vehicle has poor headlight performance. I changed the bulbs to no avail. There is no way this 2015 GMC passes vehicle state inspections if they really look. There is very little power to the lights, even on the high-beams. After some quick research - GM has a service bulletin PIT5374 that a... Read more
STEERING
Jan 18, 2023
Incident date: Jan 18, 2023
When driving, the steering wheel sticks and you almost have to jerk the steering wheel over when not going in a straight line. I have seen that people with Hondas have been having similar issues for years. This is a safety concern because I have a 16 year old learning how to drive and she is unable ... Read more
STRUCTURE:BODY
Dec 20, 2022
Incident date: Nov 14, 2022
After a weekend of incessant rain, while driving a short distance (10 minutes) , this low-mileage, well-maintained 8 year old SUV suddenly stalled, Engine appeared to have powered down and the yellow Engine light came up and pressing gas pedal didn't do anything. I was fortunately able to press the ... Read more
ENGINE
Dec 20, 2022
Incident date: Nov 14, 2022
After a weekend of incessant rain, while driving a short distance (10 minutes) , this low-mileage, well-maintained 8 year old SUV suddenly stalled, Engine appeared to have powered down and the yellow Engine light came up and pressing gas pedal didn't do anything. I was fortunately able to press the ... Read more
ELECTRICAL SYSTEM
Dec 20, 2022
Incident date: Nov 14, 2022
After a weekend of incessant rain, while driving a short distance (10 minutes) , this low-mileage, well-maintained 8 year old SUV suddenly stalled, Engine appeared to have powered down and the yellow Engine light came up and pressing gas pedal didn't do anything. I was fortunately able to press the ... Read more
ENGINE
Oct 11, 2022
Incident date: Oct 11, 2022
The seals on oil cooler fail which causes leaks Oil dropping on roadway or oil leaking in engine compartment can cause a fire.
STEERING
Sep 12, 2022
Incident date: Jan 26, 2022
After driving the car, the right/left turn signal switch fails to work (no signal is given both in the panel of the car and the external turn signal lights do not flash). However, the emergency flashers still work. I have searched the issue and found many occurrences on the Internet. Such a commo... Read more
EXTERIOR LIGHTING
Sep 12, 2022
Incident date: Jan 26, 2022
After driving the car, the right/left turn signal switch fails to work (no signal is given both in the panel of the car and the external turn signal lights do not flash). However, the emergency flashers still work. I have searched the issue and found many occurrences on the Internet. Such a commo... Read more
ENGINE
Sep 7, 2022
Incident date: Sep 7, 2022
55,000 Miles now Engine shuts off while driving and steering wheel locks engine light comes on, we have had this problem starting at about 30,000 miles. They first said it was sensors which we replaced several times thousands of dollars later still have problem. It is currently at dealer for a month... Read more
ELECTRICAL SYSTEM
Sep 7, 2022
Incident date: Sep 7, 2022
55,000 Miles now Engine shuts off while driving and steering wheel locks engine light comes on, we have had this problem starting at about 30,000 miles. They first said it was sensors which we replaced several times thousands of dollars later still have problem. It is currently at dealer for a month... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Aug 10, 2022
Incident date: Jan 1, 2019
The contact owns a 2014 Mercedes- ML 350. The contact stated the panoramic roof tracking was shaking and moving slowly. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. Th... Read more
Showing 50 of 107 complaints.
EPA Fuel Economy — 2014 MERCEDES-BENZ ML350
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) | 18.0 | 23.0 | 20.0 | Premium | $4,100 |
CO2 Emissions: 440.0 g/mile (Standard Sport Utility Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2014 MERCEDES-BENZ ML350
86 manufacturer communications from 66 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 16 |
| 110000 ELECTRICAL SYSTEM | 12 |
| 060000 ENGINE AND ENGINE COOLING | 6 |
| 020000 SUSPENSION | 6 |
| 060000 ENGINE (PWS) | 5 |
| 130000 VISIBILITY | 4 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 4 |
| 010000 STEERING | 3 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW-PM Sensor
Aug 19, 2022
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) vehicles listed below, the particulate matter (a??PMa??) sensor could potentially fail and consequently activat
ELW-PM Sensor
Aug 19, 2022
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) vehicles listed below, the particulate matter (a??PMa??) sensor could potentially fail and consequently activat
LI82.20-P-073063
Feb 16, 2022
330000 INTERIOR LIGHTING
Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are no
LI8220P073063
Jun 16, 2021
330000 INTERIOR LIGHTING
Touch pad: Search lighting does not dim or does not turn on.
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI68.20-P-070037
Dec 29, 2020
350000 EQUIPMENT
Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167
LI77.21-P-072113
Dec 8, 2020
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
NCU-2020070018
Nov 12, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU-2020070018
Nov 12, 2020
350000 EQUIPMENT
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU-2020110011
Nov 11, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY13
Sep 14, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY13
Sep 14, 2020
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
LI82.85-P-071453
Jul 31, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.85-P-071453
Jul 31, 2020
340000 COMMUNICATION
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
SC-2019040001
Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
SC-2019040001
Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
LI07-04-P061777
Jul 6, 2015
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS
LI07-04-P061777
Jul 6, 2015
060000 ENGINE (PWS)
XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS
LI07.08-P-060993
Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
T-B-28.00/13
Nov 13, 2014
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2014070001
Aug 1, 2014
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2014070001
Aug 1, 2014
060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI91.29-P-053247
Jul 10, 2014
220000 SEATS
The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional
LI27.00-P-059110
Jul 10, 2014
100000 POWER TRAIN
The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold.
LI68.20-P-053607
Jul 9, 2014
110000 ELECTRICAL SYSTEM
Noise in center console area of W166.
LI68.20-P-053607
Jul 9, 2014
350000 EQUIPMENT
Noise in center console area of W166.
LI67.30-P-055417
Jul 8, 2014
130000 VISIBILITY
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-052837
Jul 8, 2014
110000 ELECTRICAL SYSTEM
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-052837
Jul 8, 2014
130000 VISIBILITY
Side windows may make noises when closing and opening, or reverse direction when closing.
LI67.30-P-055417
Jul 8, 2014
110000 ELECTRICAL SYSTEM
Side windows may make noises when closing and opening, or reverse direction when closing.
LI83.30-P-059119
Jul 3, 2014
350000 EQUIPMENT
Oxidation products of the cavity preservation can enter the interior compartment via the air conditioning.
LI07.16-P-055799
Jul 2, 2014
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Fault code(s) 13BA00, 13BB00, 13BC00, 13BD00, 13BE00, 13BF00 - Maximum actuation period exceeded during zero quantity calibration for injector of cylinder x stored in engine control unit
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI72-40P059215
Jun 17, 2014
273000 LANE DEPARTURE: BLIND SPOT DETECTION
XENTRY (MERCEDES): DUE TO AN ERROR IN SOFTWARE DOOR CONTROL UNIT, THE ACTIVE BLIND SPORT ASSIST INTERMITTENLY IS INOPERATIVE. MODEL 204.2,3,9, 212, 207. *PE
LI68.30-P-058750
Mar 25, 2014
160000 STRUCTURE
Belt holder/ retaining tab on side paneling in trunk is broken
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI32.34-P-058736
Mar 21, 2014
020000 SUSPENSION
ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI32.34-P-058735
Mar 20, 2014
020000 SUSPENSION
Rumbling noises from the area of the front axle.
LI42.10-P-058641
Mar 14, 2014
100000 POWER TRAIN
Brake linings on rear axle exhibit differential wear
P-B-82.85-703
Mar 10, 2014
350000 EQUIPMENT
A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are
LI54.18-P-058597
Mar 4, 2014
060000 ENGINE AND ENGINE COOLING
The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).
LI72.00-P-058635
Mar 4, 2014
130000 VISIBILITY
Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
LI72.00-P-058635
Mar 4, 2014
160000 STRUCTURE
Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI82.62-P-058583
Feb 27, 2014
350000 EQUIPMENT
Sound system: Intermittent loss of sound after engine start
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI49.20-P-056353
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
T-B-68.30-83
Feb 20, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as
T-B-68.30-83
Feb 20, 2014
350000 EQUIPMENT
The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as
LI46.10-P-054699
Feb 18, 2014
020000 SUSPENSION
Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.
LI54.21-P-057930
Feb 13, 2014
110000 ELECTRICAL SYSTEM
The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster.
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
T-B-32.34-84
Feb 11, 2014
060000 ENGINE AND ENGINE COOLING
Oil spray or fouling on the ACTIVE CURVE SYSTEM is not related to leakage of the hydraulic pump.
LI54.15-P-057929
Feb 11, 2014
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI32.20-P-057942
Dec 4, 2013
020000 SUSPENSION
Thumping noises from front axle when driving over bumps on road.
P-B-88.40/90
Nov 1, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
P-B-88.40/90
Nov 1, 2013
060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013080001
Aug 30, 2013
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013080001
Aug 30, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI49.20-P-057101
Aug 17, 2013
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit.
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
S-B-67.00-29
Jul 23, 2013
130000 VISIBILITY
Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
LI32.34-P-056667
Jul 22, 2013
020000 SUSPENSION
Thumping noises at the front axle when driving over road bumps
LI33.30-P-056665
Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI05.10-P-056435
Jul 16, 2013
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
LI32.34-P-056198
Jul 15, 2013
020000 SUSPENSION
1. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. In vehicles up to VIN 166 ### #A 097760 with code 803 or vehi
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI47.20-P-054958
Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
LI83.00-P-055425
Jul 1, 2013
350000 EQUIPMENT
A flapping/rattling noise can be heard from the area of the center console towards the rear.
MERCEDES-BENZ ML350 — All Years Overview
Complete safety history for the MERCEDES-BENZ ML350 across all model years (2006–2015).
33
Total Recalls
1,248
Total Complaints
0
Investigations
97
Reported Crashes
89
Reported Fires
0
Reported Deaths
MERCEDES-BENZ ML350 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.