2009 MERCEDES-BENZ ML350

3 recalls, 105 complaints - 89 TSBs

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brak... Read more

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. ... Read more

15,604 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake perform... Read more

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

350,294 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more

711,159 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

105 total complaints 2 crashes 7 fires 3 injuries

Top Reported Components

Component	Complaints
AIR BAGS	40
SEAT BELTS	18
ELECTRICAL SYSTEM	13
EXTERIOR LIGHTING	5
POWER TRAIN	4
UNKNOWN OR OTHER	3
SERVICE BRAKES	3
FUEL/PROPULSION SYSTEM	3
SERVICE BRAKES, HYDRAULIC	2
STRUCTURE:BODY	2

Incident date: Mar 16, 2026

The contact's brother owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the re... Read more

Incident date: Jun 1, 2022

My Toyota, the 12.3-inch display screen fails to turn on when I start the vehicles or could unexpectedly shut down while driving.

Incident date: Sep 9, 2025

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that the vehicle jerked abnormally while driving at slow speeds with the transmission shifting gear. Whenever the accelerator pedal was released, the vehicle jerked abnormally. Additionally, the rear-view digital mirror was inoperable. T... Read more

Incident date: Aug 4, 2025

When driving and going to turn the steering wheel locked up and vehicle stayed turning right. Had to force steering wheel back. After getting steering unlock it did it again when I was at stop sign. Also could hear noise is steering column. Steering wheel locked with no warning lamps or messages. To... Read more

Incident date: Nov 19, 2024

The contact owns a 2023 Chevrolet Blazer. The contact stated while driving at an undisclosed speed, the Lane Keep Assist feature steered the vehicle to the left while the vehicle was driving inside the lane. The Lane Keep Assist warning light was illuminated. Additionally, the vehicle also experienc... Read more

Incident date: Apr 14, 2025

We were driving on a street and the vehicle suddenly just stopped. We could not get it out of park. We could not get into neutral it would not shift into any gear and it said transmission needs service. That is such a dangerous thing because luckily it wasn’t a busy street because it just stopped ... Read more

Incident date: Apr 14, 2025

I’m reporting a safety concern related to engine failure in my 2017 Ford Escape SE. My vehicle is showing signs of coolant intrusion, including white smoke from the exhaust, a sweet chemical smell, and rapid coolant loss with no external leaks. A diagnostic tool confirmed a possible blown head gas... Read more

Incident date: Jun 24, 2024

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle was shifting hard between gears and the vehicle suddenly lost motive power. The check engine warning light was illuminated. The vehicle was towed to a local dealer however, the failure ... Read more

Incident date: Apr 13, 2023

The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from underneath the vehicle. The contact was able to drive the vehicle home. The vehicle was towed to the dealer and the dealer stated that the passenger's side rear upp... Read more

Incident date: Dec 29, 2022

The contact owned a 2009 Mercedes-Benz ML350. The contact stated while driving 45-50 MPH with his wife in the front passenger seat and his children in the rear seats, his wife smelled a strong burning odor and saw smoke coming from underneath the front passenger seat. There was no warning light illu... Read more

Fire

Incident date: Oct 27, 2022

2009 MERCEDES BENZ ML350. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-315.

Incident date: Oct 27, 2022

2009 MERCEDES BENZ ML350. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-315.

Incident date: Oct 1, 2018

Driver side front door and driver side back door do not unlock or lock. You have to Manually unlock and lock.

Incident date: Oct 1, 2018

Driver side front door and driver side back door do not unlock or lock. You have to Manually unlock and lock.

Incident date: Feb 6, 2022

The contact owns a 2009 Mercedes Benz ML350. The contact stated that while attempting to open the door with the key fob, the fob failed to open the vehicle. In addition, the contact noticed that the headlights failed and the gas gauge also failed to operate as needed. The vehicle was taken to an ind... Read more

Incident date: Jul 15, 2021

THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11425551*DJR The contact owned a 2009 Mercedes-Benz ML 350. The contact stated while at the stop light, the warning message "SRX Malfunction, Service Required" appeared and the battery warning light ... Read more

Fire

Incident date: Jul 16, 2021

The contact owned a 2009 Mercedes-Benz ML350. The contact stated while driving 35 mph, she detected a smoke odor inside the vehicle and pulled over. The contact saw that there was smoke coming from the trunk before the vehicle caught on fire. The SRS and battery warning lights were illuminated. The ... Read more

Fire

Incident date: Jul 5, 2020

THE REAR SEAT BELTS DO NOT RETRACT ONCE PULLED OUT. OVER THE COURSE OF SEVERAL DAYS, THEY SLOWLY WORK THEIR WAY BACK UP. NO VEHICLE SHOULD HAVE A SEATBELT FAIL; IT IS EVEN MORE RIDICULOUS THAT THIS PART FAILED IN A CAR THAT IS THIS EXPENSIVE OR THAT HAS HAD SUCH A LONG HISTORY OF SAFETY. IT ISN'T ... Read more

Incident date: Jan 1, 2013

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED WHILE DRIVING AT AN UNKNOW SPEED, THE EXTERIOR LIGHT WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE BRAKE LIGHT BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PARK PLACE... Read more

Incident date: Jan 1, 2013

Incident date: Jul 29, 2019

STRONG GAS ODOR, CAR WAS UNSAFE TO DRIVE COULD POTENTIALLY CAUSE FIRE. THE WAS IN MOTION, THE ODOR KEPT GETTING STRONGER AS I DROVE THE CAR. ONCE THE CAR WAS STATIONARY, THE ORDER STARTED TO GO AWAY. THE ISSUE WAS SPECIALLY STRONG WHEN THE AC WAS TURNED ON. IT WAS HARD TO BREATHE WHEN RIDING IN TH... Read more

Incident date: May 6, 2019

FAILING/FAULTY EIS ELECTRONIC IGNITION SYSTEM. MY VEHICLE HAS 117,000 MILES AND HAS INTERMITTENT IGNITION ISSUES. I PLACE THE KEY IN THE IGNITION A MESSAGE ON THE DASH, "KEY DOES NOT BELONG TO VEHICLE", CAR WILL NOT TURN TO START, TAKES SEVERAL ATTEMPTS TO HAVE CAR START. THE MERCEDES DEALER IN MY A... Read more

Incident date: May 3, 2019

THE LIFTGATE ON MY CAR QUIT WORKING RECENTLY. I DISCOVERED THAT THE LIFTGATE MOTOR WAS IN A POOL OF WATER. THERE IS A RECALL 09V076000 THAT IS ALREADY ISSUED FOR THIS PROBLEM. I AM VERY CONCERNED THAT THIS COULD CAUSE A SHORT CIRCUIT WHICH COULD LEAD TO A FIRE. FOR SOME REASON MY CAR IS NOT ON T... Read more

Incident date: Apr 29, 2019

BOTH REAR SEAT BELTS WILL NOT RETRACT. THEY ARE FULLY EXTENDED.

Incident date: Sep 24, 2018

DEALERSHIP ON NORTHERN BLVD IN QUEENS NY UNABLE TO GIVE ME AN APPOINTMENT TO REPLACE THE BAG. THEY CLAIM THEY ARE YEARS BEHIND REPLACING MY AIR BAG AND THEY CAN'T CONFIRM WHEN THEY WILL GET A REPLACEMENT.

Incident date: Sep 6, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO THE SRS WARNING INDICATOR BEING ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER E... Read more

Incident date: Sep 1, 2018

TAKATA RECALL FOR AIR BAG REPLACEMENT

Incident date: Aug 14, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.... Read more

Incident date: Dec 5, 2017

IT DOES NOT RETRACT BACK AT ALL

Incident date: May 16, 2018

DESPITE RECEIVING SEVERAL RECALL NOTICES, AND A LETTER FROM MB THAT PARTS ARE AVAILABLE TO FIX THE PROBLEM- MY MB RETAILER HAS NOT RESPONDED TO SEVERAL REQUESTS TO FIX THE AIR BAG DEFECT ISSUE. MB CUSTOMER SERVICE TOLD ME THAT THIS WAS NOT A "REAL" SAFETY ISSUE AND WAS NOT HELPFUL. DEALER MANAGEME... Read more

Incident date: Mar 1, 2018

TAKATA RECALL. I HAVE SCHEDULED AN APPOINTMENT TO REPLACE THE AIRBAG INFILTRATOR SINCE I RECEIVED A LETTER IN THE MAIL THAT THE PART IS AVAILABLE. THE DEALER HAS TRIED SEVERAL TIMES TO CONTACT THE MANUFACTURER AND THE PART IS ON BACK ORDER. IT IS A SAFETY CONCERN FOR ME AND MY WIFE AND HAS BEEN CAUS... Read more

Incident date: Feb 18, 2018

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHEN THE KEY FOB WAS INSERTED IN THE IGNITION, THE VEHICLE WOULD NOT START AND THE 'KEY IS NOT FOR THIS CAR' MESSAGE APPEARED. THE CONTACT STATED THAT THE KEY HAD NOT BEEN REPLACED AND WAS THE SAME KEY THAT HE HAD ALWAYS USED T... Read more

Incident date: Feb 11, 2016

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GURLEY LEAP MO... Read more

Incident date: Apr 3, 2017

TAKATA RECALL , BRAKE LIGHT HARNESS

Incident date: Apr 3, 2017

TAKATA RECALL , BRAKE LIGHT HARNESS

Incident date: Apr 3, 2017

TAKATA RECALL , BRAKE LIGHT HARNESS

Incident date: Dec 1, 2016

THE MANUFACTURER OF THE AIRBAG HAS FILED A BANKRUPTCY CLAIM AND WE HAVE NO RESOLUTION TO FIX THIS AIRBAG EVER. THE CAR NOW IS UNSELLABLE AS ITS A DEATHTRAP AND NO ONE WILL BUY IT AND NO DEALER REALLY WANTS TO TAKE IT BACK SO IM STUCK WITH THIS CAR AND NEED TO GET IT REPLACED. WE NEED A SERIOUS R... Read more

Incident date: Feb 28, 2016

SINCE I GOT MY CAR ML 350 2009 HAVE TO MANY PROBLEMS LIKE CHANGING TIRES EVERY 3 MOUNTHS PLUS ALIGNMENT NEVER DONE CORRECTLY , I HAVE CONTACTED FROM SOMEHOW TO CHANGE MY AIRBAGS AND AFTER I COMPLETED ALL INFORMATION BUT THEY NEVER GOT BACK TO ME . PLUS I HAVE SERIES ELCTRICAL ISSUE WITH THE WINDOW ,... Read more

Incident date: Feb 28, 2016

Incident date: Jul 1, 2016

TAKATA RECALL - IN JUNE 2016 I RECEIVED THE MERCEDES BENZ RECALL LETTER. IT INCLUDES THE LANGUAGE "POSSIBLY CAUSING SERIOUS INJURY OR DEATH". WE VISITED THE DEALER TO ASK FOR RENTAL CAR REIMBURSEMENT. THE GENERAL MANAGER SAID NO. WE CALLED MB AND THEY SAID NO. THEY CALLED IT A "PRECAUTIONARY REC... Read more

Incident date: Nov 14, 2017

TAKATA RECALL REPAIR/REPLACEMENT PARTS NOT AVAILABLE

Incident date: Nov 10, 2017

IT'S IN THE RECALL SCOPE OF TAKATA AIRBAG ISSUED JAN 2016 BUT SO FAR MERCEDES DEALER SAID THE PARTS ARE STILL NOT AVAILABLE FOR THE RECALL WITHOUT COMMIT DATE WHEN PARTS WILL BE AVAILABLE. IT HAS BEEN ALMOST 2 YEARS SINCE THE RECALL WAS ISSUED. BY DRIVING A CAR WITH DEFECTIVE AIRBAG EVERYDAY, OUR LI... Read more

Incident date: Jan 2, 2016

TAKATA RECALL....I HAVE SUBMITTED MY CLAIM WHEN I FIRST RECEIVED THE RECALL IN 2016 TO MY LOCAL DEALERSHIP IN A CHERRY HILL NJ AND HAVE BEEN TOLD THAT THEY STILL DO NOT HAVE REPLACEMENT AIRBAGS FOR ME. I JUST RECEIVED A NOTICE THAT THE MANUFACTURER IS FILING FOR BANKRUPTCY AND MY CAR IS STILL WITHOU... Read more

Incident date: Apr 30, 2015

TAKATA RECALL ON AIRBAGS - WITH NO FIX FOR 2 YEARS? DOES IT NEED TO BE FIXED?

Incident date: Nov 7, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE DEAL... Read more

Incident date: Nov 7, 2017

'TAKATA RECALL" MERCEDES BENZ HAS FAILED TO REPAIR MY ML350W4 IN A TIMELY MANNER! "TAKATA RECALL"

Incident date: Nov 6, 2017

TAKATA BEGAN SENDING ME NOTIFICATION OF AIRBAG RECALL FOR MY VEHICLE MORE THAN ONE YEAR AGO. I HAVE BEEN ATTEMPTING EVER SINCE TO SCHEDULE AN APPOINTMENT TO GET THE AIRBAG REPLACED AS PER THEIR INSTRUCTION AT MERCEDES BENZ DEALERS NEAR ME IN LOS ANGELES. EACH MB DEALER CONTINUES TO STATE THAT THEY D... Read more

Incident date: Oct 1, 2017

TAKATA RECALL., RECALLED AIRBAG HAS NOT BEEN REPLACED. TAKATA HAS FILED FOR CHAPTER 11 BANKRUPTCY. MERCEDES DEALER TOLD ME THAT THEY DO NOT HAVE THE AIRBAG NEEDED FOR THE RECALL..

Showing 50 of 105 complaints.

EPA Fuel Economy, 2009 MERCEDES-BENZ ML350

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	16.0	21.0	18.0	Premium	$4,200

CO2 Emissions: -1.0 g/mile (Sport Utility Vehicle - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2009 MERCEDES-BENZ ML350

89 manufacturer communications from 64 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	12
118000 ELECTRICAL SYSTEM:SOFTWARE	6
010000 STEERING	5
350000 EQUIPMENT	5
061000 ENGINE AND ENGINE COOLING:ENGINE	4
060000 ENGINE AND ENGINE COOLING	3
130000 VISIBILITY	3
140000 AIR BAGS	3

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the

060000 ENGINE AND ENGINE COOLING

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

350000 EQUIPMENT

Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

100000 POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

060000 ENGINE (PWS)

Oil in engine wiring harness

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

No cooling output, fault code 9006 stored in air conditioning control unit.

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps fogged.

140000 AIR BAGS

Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators

140000 AIR BAGS

Recall Campaign announcement for Takata driver airbags.

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

110000 ELECTRICAL SYSTEM

Noises from the mounting of the rear weight sensing system (WSS) sensors

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

With an unfavorable sensor position and high rpms, the sensor may deliver incorrect rpm values and the transmission control unit may detect overspeeding. Owing to the software application, the control unit is not reset in the case of implau

220000 SEATS

Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Noise in center console area of W166.

350000 EQUIPMENT

Noise in center console area of W166.

110000 ELECTRICAL SYSTEM

Side windows may make noises when closing and opening, or reverse direction when closing.

130000 VISIBILITY

Side windows may make noises when closing and opening, or reverse direction when closing.

110000 ELECTRICAL SYSTEM

Side windows may make noises when closing and opening, or reverse direction when closing.

130000 VISIBILITY

Side windows may make noises when closing and opening, or reverse direction when closing.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

060000 ENGINE AND ENGINE COOLING

Traces of oil in area of oil cooler (inner V) on engine 642

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

020000 SUSPENSION

Thumping noises from front axle when driving over bumps on road.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

130000 VISIBILITY

Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

110000 ELECTRICAL SYSTEM

If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co

070000 FUEL SYSTEM, GASOLINE

Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.

120000 EXTERIOR LIGHTING

Xenon burner inoperative or flickers

162300 STRUCTURE:BODY:DOOR

XENTRY: OUTSIDE DOOR HANDLE NO LONGER RETURNS TO END POSITION. DUE TO A BENT PIN IN THE DYNAMIC BALANCER, THE SUPPORT SPRING OF THE BEARING BRACKET CAN SLIDE OUT OF PLACE OR BECOME UNHOOKED. MODELS 164, 251, 166, 204, 212. NO MODEL YEARS

010000 STEERING

XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE

013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

012000 STEERING:COLUMN

021600 SUSPENSION:FRONT:WHEEL BEARING

MERCEDES-BENZ: AT THE FRONT WHEEL BEARING THERE IS A LOUD KNOCK SOUND WHEN GOING AROUND A CORNER AT SLOW SPEEDS. THERE IS AN INSUFFICIENT FIT AT THE BEARINGS. *RM UPDATED 10/14/11. *PE UPDATED 6/19/13. *PE

011000 STEERING: STEERING WHEEL/HANDLE BAR

MERCEDES (XENTRY): DUE TO AMINE DEPOSITS FROM STEERING WHEEL FOAM, HORN PLATE OF STEERING WHEEL, SHORT CIRCUITED, CAUSING THE MULTIFUNCTION BUTTONS, ON STEERING WHEEL, TO BE NON-FUNCTIONAL. MODELS 164, 251. NO MODEL YEARS LISTED.

118000 ELECTRICAL SYSTEM:SOFTWARE

XENTRY (MERCEDES); ELECTRIC STEERING CONTROL UNIT, IN SOME VEHICLES, HAS IMPLAUSIBLE FAULT ENTRY DUE TO SOFTWARE NEEDING UPDATING. MODELS ML 350. NO MODEL YEARS LISTED. *PE

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

XENTRY (MERCEDES); ELECTRIC STEERING CONTROL UNIT, IN SOME VEHICLES, HAS IMPLAUSIBLE FAULT ENTRY DUE TO SOFTWARE NEEDING UPDATING. MODELS ML 350. NO MODEL YEARS LISTED. *PE

150000 SEAT BELTS

MERCEDES BENZ: FRONT OR REAR SEAT BELT DOES NOT ROLL UP CORRECTLY. DIRT DEPOSITS ON THE SEAT BELT GUIDE DUE TO SOILED SEAT BELT. ALSO INCLUDED MODELS 169, F CELL, 246, AND 231. NO MODEL YEARS GIVEN. *JS

151000 SEAT BELTS:FRONT

XENTRY(MERCEDES): BULLETIN PROVIDED REGARDING CONTROL UNIT DETECTING AN UNDERVOLTAGE AFTER BUCKLING UP (BELT SLACK ELIMINATION) DURING SEAT BELT ADJUSTMENT SEQUENCE. *PE UPDATED 5/23/12. *JS

106000 POWER TRAIN:AXLE ASSEMBLY

XENTRY: MERCEDES BENZ: GRUNTING/CREAKING SOUND FROM THE AREA OF THE FRONT AXLE WHEN BRAKING, DRIVING OVER SURFACE UNDULATIONS, NEGOTIATING TIGHT CORNERS, OR WHILE MANEUVERING. MODEL YEARS UNKNOWN. *JS

061000 ENGINE AND ENGINE COOLING:ENGINE

XENTRY: MERCEDES BENZ: VEHICLE STUMBLES AND BUCKS FOR A FEW MINUTES AFTER A COLD START WHEN OUTSIDE TEMPERATURE IS LOW (NO DTCS). ENGINE RUNS ROUGH IN A WARM UP PHASE. NO MODEL YEARS GIVEN. *JS

010000 STEERING

XENTRY: RATTLING/THUMPING NOISES FROM THE AREA OF THE STEERING ON ROUGH ROADS OR WHEN DRIVING OVER ROAD UNDULATIONS. NO MODEL YEARS GIVEN. ALSO INCLUDED MODELS 168 AND 172. *JS

013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

MERCEDES-BENZ: THE STEERING IS LEAKING IN THE INPUT SHAFT, BELOW THE PROTECTIVE CAP. THERE IS WEAR ON A SEAL RING LOCATED IN THE CONTROL HEAD. *RM UPDATED 5/17/2012 *JS

010000 STEERING

MERCEDES-BENZ: THE STEERING IS LEAKING IN THE INPUT SHAFT, BELOW THE PROTECTIVE CAP. THERE IS WEAR ON A SEAL RING LOCATED IN THE CONTROL HEAD. *RM UPDATED 5/17/2012 *JS

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES BENZ: THERE IS A SOFTWARE PROBLEM RELATING TO THE TANK HEATER LINES. *RM

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM

356000 EQUIPMENT ADAPTIVE/MOBILITY

MERCEDES-BENZ: THE LOAD COMPARTMENT ROLLER BLIND HAS CATCH BOLTS LOOSE OR BROKEN FROM IMPROPER FORCE WHEN USING. *RM

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

MERCEDES-BENZ: THE STARTER CLICKS BUT DOES NOT CRANK WHEN TRYING TO START. A VOLTAGE DIP IS CAUSING THE IGNITION PROCEDURE TO FAIL. *RM

113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

MERCEDES-BENZ: THE STARTER CLICKS BUT DOES NOT CRANK WHEN TRYING TO START. A VOLTAGE DIP IS CAUSING THE IGNITION PROCEDURE TO FAIL. *RM

061000 ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE STARTER CLICKS BUT DOES NOT CRANK WHEN TRYING TO START. A VOLTAGE DIP IS CAUSING THE IGNITION PROCEDURE TO FAIL. *RM

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES-BENZ: DIAGNOSTIC PROCEDURES FOR THE DRIVER AUTHORIZATION SYSTEM. *RM

116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

MERCEDES-BENZ: DIAGNOSTIC PROCEDURES FOR THE DRIVER AUTHORIZATION SYSTEM. *RM

010000 STEERING

MERCEDES-BENZ: DIAGNOSTIC PROCEDURES FOR THE DRIVER AUTHORIZATION SYSTEM. *RM

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES-BENZ: SOFTWARE UPDATE FOR HEATER LINES. *RM

022400 SUSPENSION:REAR:SHOCK ABSORBER

MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM

022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM

MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM

021300 SUSPENSION:FRONT:SHOCK ABSORBER

MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM

021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM

140000 AIR BAGS

MERCEDES: AIRBAG DURABILITY AND RELIABILITY. AIR BAG SRS CONTROL MODULE (N2/2) DOES NOT HAVE A SET SHELF LIFE AND WILL NORMALLY BE RELIABLE FOR THE LIFE OF A VEHICLE. WITH 164, 216 221, 251 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

MERCEDES: BATTERY SYMBOL AND SERVICE REQUIRED (IN WHITE). FAULT MESSAGE IS DISPLAYED IF THE CHARGE LEVEL IS TOO LOW OR THE PARK PAWL ADDITIONAL BATTERY IS DEFECTIVE. IN ADDITION FAULT CODE FC 9061 AND/OR FC 9062 IS STORED IN THE FRONT SA

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

MERCEDES (XENTRY): ENGINE DIAGNOSIS WARNING LAMP ACTIVATED. MAGNETIC SHORT BETWEEN ARMATURE AND POLE CORE DUE TO CALIBRATION ERROR AT VALVE AND TOLERANCE DEVIATION BY SUPPLYING MANUFACTURER. THIS CAUSES THE PURGE VALVE TO JAM IN THE OPEN

061000 ENGINE AND ENGINE COOLING:ENGINE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MERCEDES: REPLACING THE EMERGENCY TENSIONING RETRACTOR. WHEN REPLACING THE LEFT FRONT REVERSIBLE EMERGENCY TENSIONING RETRACTOR (A76) OR THE RIGHT FRONT REVERSIBLE EMERGENCY TENSIONING RETRACTOR (A76/1), RETURN THE DAMAGED PART TO THE QEC

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

MERCEDES (XENTRY): ENGINE MAKES NOISE, TICKING/CRACKLING AT IDLE SPEEDS UP TO APPROX. 1500 RPM. RUN IN EFFECT OF 1ST CRANKSHAFT MAIN BEARING. MODELS 211, 219, 164, 251, 203, 204, 209, 221, 461 AND 463. NO MODEL YEARS LISTED. *PE

222000 SEATS:MID/REAR ASSEMBLY

MERCEDES: THE ELECTRICALLY FOLDING 3RD SEAT ROW MAKES NOISES WHILE FOLDING UP AND DOWN, OR THE FOLDING FUNCTION DOES NOT WORK AT ALL. A WARNING MESSAGE ABOUT LOCKING THE 3RD SEAT ROW MAY ALSO APPEAR IN THE DISPLAY. *PE

110000 ELECTRICAL SYSTEM

XENTRY (MERCEDES): ENGINE WARNING LAMP IS CURRENTLY ON OR WAS ON AND A DELAY FAULT OF THE CAMSHAFT ADJUST TO CURRENT OR STORED IN THE ENGINE CONTROL UNIT. MODELS 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, AND 403. NO MODEL YEARS LI

061000 ENGINE AND ENGINE COOLING:ENGINE

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

MERCEDES BENZ: CHECK COOLANT PROTECTION LEVEL OF THE HYBRID POWER ELECTRONICS MODULE AND HIGH VOLTAGE BATTERY, CORRECT IF NECESSARY. MODEL AND MY 164 2010. *PE

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

MERCEDES BENZ: CHECK COOLANT PROTECTION LEVEL OF THE HYBRID POWER ELECTRONICS MODULE AND HIGH VOLTAGE BATTERY, CORRECT IF NECESSARY. MODEL AND MY 164 2010. *PE

250000 ELECTRONIC STABILITY CONTROL

MERCEDES: ELECTRONIC STABILITY PROGRAM (ESP), STABILITY CONTROL (SR). REFERENCES REVISED AND REFERENCE TO AF DELETED/SUPERSEDES DTB TB 42.45/42. ESP LAMP ON. CONTACT FAULT AT CONNECTION FOR ESP CONTROL UNIT MK25 (N47). NO MODEL YEARS L

021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS

MERCEDES: FOLLOWING FAULT CODES ARE ENTERED IN THE CONTROL UNIT AND DISPLAYED-FC5320 DRAIN VALVE:OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODELS SERIES 211, 219; FC5260 DRAIN VALVE OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODEL 2

021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

092000 FUEL SYSTEM, OTHER:DELIVERY

MERCEDES: ENSURING UNOBSTRUCTED MOVEMENT FOR THE FUEL LEVEL SENSOR. WHEN INSTALLING THE LEFT OR RIGHT FUEL LEVEL SENSOR, IT IS ESSENTIAL FOR IT TO HAVE UNRESTRICTED, UNOBSTRUCTED MOVEMENT. *PE

980000 UNKNOWN OR OTHER

MERCEDES: IT HAS BEEN DETERMINED THAT THE TELE AID MAY NOT FUNCTION PROPERLY AS A RESULT OF A HARDWARE FAULT IN THE TELE AID CONTROL MODULE. IF THIS CONDITION EXISTS AN INSTRUMENT CLUSTER MESSAGE OF NO SERVICE AND TELE AID INOPERABLE WILL

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MERCEDES-BENZ ML350 - All Years Overview

Complete safety history for the MERCEDES-BENZ ML350 across all model years (2006, 2015).

33 Total Recalls

1,254 Total Complaints

0 Investigations

95 Reported Crashes

90 Reported Fires

0 Reported Deaths

MERCEDES-BENZ ML350 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2015	5	78	View
2014	4	107	View
2013	5	82	View
2012	4	95	View
2011	3	128	View
2010	3	113	View
2009 (current)	3	105
2008	2	93	View
2007	2	113	View
2006	2	235	View
2005	0	28	View
2004	0	44	View
2003	0	31	View
2001	0	2	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2009 MERCEDES-BENZ ML350

Complaint Statistics

Top Reported Components

EPA Fuel Economy, 2009 MERCEDES-BENZ ML350

Technical Service Bulletins, 2009 MERCEDES-BENZ ML350

Most Affected Components

MERCEDES-BENZ ML350 - All Years Overview

MERCEDES-BENZ ML350 - Year by Year

Other MERCEDES-BENZ Models