2013 MERCEDES-BENZ ML350

5 recalls — 82 complaints — 102 TSBs

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage ... Read more

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 202... Read more

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SUSPENSION:FRONT

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Mati... Read more

Consequence

The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall i... Read more

9,725 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

51 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

EQUIPMENT

Defect Description

Mercedes-Benz is recalling certain accessory all-season floor mats sold for use in model year 2012 and 2013 Mercedes-Benz ML-Class vehicles. This all-season floor mat may not fully conform to the contour of the vehicle's floor plan as intended. Clearance between the mat and the gas pedal may be re... Read more

Consequence

This interference could prevent the gas pedal from retracting and the vehicle may not decelerate as expected when the driver lifts their foot from the gas pedal, which could increase the risk of a crash. Should the pedal become trapped, steady application of the brakes will allow the vehicle to be ... Read more

Remedy

Mercedes-Benz will notify owners, and dealers will replace the floor mats free of charge. Until replacement mats become available, consumers are advised to remove their floor mats from the vehicle. The safety recall began on December 21, 2012. Only vehicles equipped with the accessory floor mats ... Read more

8,879 vehicles affected

Manufacturer: MERCEDES-BENZ USA, LLC.

Complaint Statistics

82 total complaints 5 crashes 1 fires 7 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	13
ENGINE	11
UNKNOWN OR OTHER	9
VEHICLE SPEED CONTROL	6
FUEL/PROPULSION SYSTEM	5
STEERING	5
POWER TRAIN	5
AIR BAGS	4
EXTERIOR LIGHTING	3
SEAT BELTS	3

Incident date: Dec 17, 2025

NHTSA VEHICLE SAFETY COMPLAINT SUPPORTING STATEMENT Vehicle: 2013 Mercedes-Benz ML350 I am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 Mercedes-Benz ML350. My vehicle was subject to a Mercedes-Benz recall involv... Read more

Incident date: Dec 17, 2025

Incident date: Aug 1, 2025

The capture plate is held on the kingpin of the RV with only one small allenscrew type bolt. When making a turn the entire weight of the rig is held by this one bold this puts the capture plate in a bind and causes a failure of the tab that the bolt is housed and bends the capture plate.

Incident date: Dec 1, 2025

My car is the 2013 Ford Escape SEL 1.6 L ecoboost and have had same issue as the recalled 2013 ford escape sel 1.6L economist with over heating,thermostat,and cracked head with coolant leaking into head,why is my car not on recall also.I know this from diagnosis that was ran.

Incident date: Dec 1, 2025

The contact owns a 2013 Mercedes-Benz ML350. The contact stated that while driving approximately 40 - 45 MPH, the vehicle stalled in the middle lane. The driver was able to push the vehicle safely to the roadside. There were no warning lights illuminated. The vehicle was towed to the local dealer, w... Read more

Incident date: Nov 15, 2025

I have recently discovered a crack from the left to the right of my steering wheel cover which houses the airbag looks like small particles of white dust are evident sometimes while using the lower part of the horn. I have pics if needed

Incident date: Nov 15, 2025

Good morning ! I am an owner of a 2013 ML 350 . I live in San Diego ,CA ,92103 . I was driving my car on [XXX] and it was raining a lot . After around 30 miles I got to my destination parking area and my car died 20 feet away from the parking zone .I tried to reignite it but it wouldn’t start . ... Read more

Incident date: Aug 17, 2025

To Whom It May Concern, I am reporting a serious safety concern with my 2017 Honda CR-V related to the fuel/propulsion system. While driving, the vehicle will suddenly stop accelerating. At the same time, multiple warning messages appear on the dash, including alerts that the driver assist system, ... Read more

Incident date: Sep 1, 2025

The contact owns a 2018 Toyota Rav4. The contact stated that upon entering her carport in an attempt to park(P), the vehicle surged forward without warning. The vehicle blew through the carport's back wall and crashed into her neighbor's fence before coming to an independent stop. The air bags did n... Read more

Crash 1 injured

Incident date: Jul 11, 2025

The contact owns a Safety 1st safety seat, Model type: Grow and Go All-In-One-Convertible, Model number: CC31-GYY, Manufacturer Date: August 01, 2023. The contact stated that the cloth part that covers the headpiece does not fit. In addition, the insulation part inside the cloth will detach. Most re... Read more

Incident date: Dec 20, 2024

When driving on the freeway at night in intermittently foggy conditions, I attempted to adjust the automatic high-beam controls on the center console screen in the vehicle. During this attempt, as I was selecting to deactivate the auto lighting function, ALL of the vehicle lights shut off at once, a... Read more

Incident date: Dec 20, 2024

Incident date: Nov 18, 2024

Low beam headlights are projected too low and it is difficult to see past ~20ft. Field of vision is significantly decreased (~5ft) on downhills or any significant road slope. No accident has occurred yet but it is very difficult to see ahead in the dark without using high beams; turning on high beam... Read more

Incident date: Oct 11, 2024

The vehicle starting stalling, check engine light would come on, and the vehicle would slipped into “limp mode” while traveling on the freeway. I was amount in two auto collisions because of the vehicle slowing down in the middle of the highway. The problem started in August 2023 and was towed t... Read more

Incident date: Sep 3, 2024

When engaging the cruise control, the vehicle continued to accelerate even after I let off the button. During a trip with this vehicle on September 14, 2024, this vehicle did this twice. I have never driven another vehicle where this occurs. If this is supposed to be a "feature", it's unsafe and sho... Read more

Incident date: May 13, 2024

My radio in my 2017 Mazda3 hatchback randomly presses buttons with no input from the user. This is a known issue and can cause safety issues. Especially if the volume decides to turn itself up and cause hearing issues. It's almost impossible to make hands free phone calls if it doesn't work either

Incident date: May 13, 2024

Incident date: Mar 1, 2024

My 2023 car has 850 miles on it I was at a stop waiting for a train to pass when all warning dashboard lights came on. The brake would not work and the gas would not work. I turned the car off and restarted it and most lights went off except for the brake warning. I was able to turn around and take ... Read more

Incident date: Feb 14, 2024

Driving down the highway on April 6, 2024 I hear a loud explosion and the passenger rear window had exploded sending glass flying everywhere. The window is completely exploded. Today was the first warm day that I had to turn the air conditioning on in the car and 5-10 min after I turned the air-co... Read more

Incident date: Feb 14, 2024

On March 14 2024 my fuel Injector failed. Took it to the dealer to get then fix. Currently getting a loss of mpg but car is running good

Incident date: Feb 14, 2024

Both the front distronic system,which controls adaptive cruise control and emergency braking, and the blind spot warning have failed. Failure of both systems is usually caused by water getting into the respective control units related to poor sealing allowing water to enter and causing the systems t... Read more

Incident date: Mar 30, 2024

When driving and making turns, steering wheel will lock up and sometimes try and jerk the in the opposite direction as if to try and straighten itself. “Service Power Steering” warning will pop up on screen for a brief moment and go away. This problem has almost become predictable, happening wit... Read more

Incident date: Nov 7, 2023

my vehicle with apparently refurbished engine was purchased certified used through carvana in 2019 & was one of the recalled vehicles from 2017 (which I was NOT informed of at them of purchase)and is exhibiting the same signs as those in the recall, loss of power at acceleration, vibrating, etc & my... Read more

Incident date: Sep 22, 2023

ABS and traction control is not working intermittently Blinkers are not working Windshield wipers are not working Cruise control is not working Gear electronic (+/-) is not working -Service electronic stability control light is on intermittently -Service trailer brake system light is on intermitte... Read more

Incident date: Aug 30, 2023

The concern is more of a cosmetic issue than mechanical. The paint or primer has a defect which is causing my vehicle to peel from the paint throughout the panels. Kia did decline the roof pillar when it first started but then the hood & left rear door is peeling. I paid out of pocket to have it rep... Read more

Incident date: Dec 1, 2022

Ball joint broke gave out while turning

Incident date: Jan 28, 2023

The contact owns a 2020 Ford Transit Connect. The contact stated that the windshield was leaking. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V192000 (Visibility) but the vehicle was not repaired. The dealer was unable to locate a mechanic to compete the r... Read more

Incident date: Feb 17, 2018

As I was driving, the ABS failed then multiple warning lights displayed and the power steering failed completely. Initially, I could not get the car to turn off.

Incident date: Jun 13, 2022

The contact owned a 2013 Mercedes Benz ML350. The contact stated that the vehicle was stopped waiting for traffic to pass when a second vehicle suddenly crashed into the front end of the vehicle. During the crash, the front end of the vehicle was severely damaged and the vehicle was destroyed but no... Read more

Crash

Incident date: Jun 8, 2021

2013 ML350 STRONG MOLDY SMELL IN CAR WHEN AIR CONDITIONER IS RUNNING, CHANGE AIR /CABIN FILTER SEVERAL TIMES SMELL STOP FOR A WHLE AND THEN COME BACK. CHECK FOR WATER OR LEAKING FOUND NOTHING. IF I GOOD TO THE MERCEDES THIS GOING TO COST ME A LOT OF MONEY FOR THEM LOOK OR TO FIND THE PROBLEM.

Incident date: Apr 23, 2022

2013 Mercedes Benz ML350 (W166) engine (m276) began misfiring. Palm Springs Mercedes Benz diagnosed faulty camshaft positioning sensor leaking engine oil into engine electrical harness which wicked through harness to ECU. Faulty (leaking) camshaft positioning sensor caused faulty harness, ECU, injec... Read more

Incident date: Apr 23, 2022

Incident date: Apr 8, 2021

I participated in the Emission Recall Campaign 2020050014. I have a 2013 ML350BlueTec. I have been back to the dealer 10 times to fix my car after the recall was performed. The check engine continues to return in an on (orange light) position after only a few days. On trip 5 my car could not acc... Read more

Incident date: Jun 4, 2021

The seal for the oil cooler is leaking and could cause an engine fire. The Mercedes repair says they only expect this repair to last 30,000 miles before it fails again. Each time this fix occurs it is a $4,800 repair by the dealer as they have to tear the engine apart to replace it. This is a known ... Read more

Incident date: Nov 19, 2020

I BROUGHT MY MERCEDES TO AN INDEPENDANT MERCEDES SPECIALIST FOR A LUBRICATION SERVICE. THEY NOTICED A BOLT BROKEN FROM THE STEERING GEAR. THEY GAVE ME THE INFORMATION CONTAINED IN MERCEDES CAMPAIGN NO. 2019080019 AND TOLD ME I SHOULD CONTACT MY LOCAL MERCEDES NEW CAR DEALER FOR WARRANTY REPAIRS. ... Read more

Incident date: Apr 19, 2020

WARNING SIGN COMES UP : BLIND SPOT ASSIST INOPERATIVE . WHEN THE WARNING SIGN COMES UP THE RIGHT AND LEFT BLIND SPOTS IN THE MIRROR REMAIN LIGHT UP AND ALSO I AM NOT ABLE TO SIGNAL TO CHANGE LINES . THESE HAPPENED ALREADY 3 TIMES OVER PAST 3 MONTHS AND LASTS FOR HOURS WHILE ON THE HIGHWAY . I TRY T... Read more

Incident date: Apr 19, 2020

Incident date: Apr 1, 2020

DRIVING ON THE HIGHWAY 3O3 SURPRISE AZ 85388 TIME TO 2:15 PM APRIL 1, 2020 THE SUNROOF ON MY 2013 MERCEDES BENZ ML 350 SUNROOF BLOW UP LIKE SOMEBODY SHOT A GUN GOOD THING I HAD THE LID CLOSED AND THE GLASS DIDN'T FELL ON MY FACE OTHERWISE IT WOULD'VE BEEN A DISASTER

Incident date: Sep 6, 2019

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT HEADREST FAILED TO GO DOWN AND REMAINED STUCK IN THE UP POSITION. THE CONTACT STATED THAT HIS WIFE WAS 5'5" AND WOULD NOT BE PROTECTED IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF P... Read more

Incident date: May 31, 2019

VEHICLE HAS 129,000 MILES. WHEN TRYING TO ACCELERATE FROM A STOP, MOSTLY NOTICEABLE WHEN FUEL IS LOWER IN THE TANK AND/OR ON AN INCLINE, RPM DROPS TO ZERO, NO AMOUNT OF PRESSURE ON GAS PEDAL DOES ANYTHING UNTIL THE ENGINE SPEED PICKS UP, USUALLY WITH A JERK FORWARD. MAKES GOING ONTO A BUSY STR... Read more

Incident date: May 31, 2019

Incident date: Mar 30, 2019

I WAS DRIVING MY MERCEDES IN ATLANTA, GEORGIA AND HAD ONLY MINUTES GOTTEN OFF OF AN EXTREMELY BUSY 400. WITHIN A FEW MINUTES OF EXITING MY POWER STEERING COMPLETELY WENT OUT. I WAS 80 MILES FROM HOME AND HAD A CAR FULL OF YOUNG WOMEN. I SHUTTER TO THINK WHAT COULD'VE HAPPENED BARELY 10 MINUTES SOO... Read more

Incident date: Mar 20, 2019

STEERING COLUMN MODULE NEEDS TO BE REPAIRED. 400,000-500,000 RECALL ALREADY IN UK, 2017 RECALLED-IT AFFECTS 2013 MODELS ALSO JUST LIKE THE UK RECALL. CAR WILL NOT SHIFT INTO PARK OR REVERSE

Incident date: Mar 20, 2019

STEERING COLUMN MODULE NEEDS TO BE REPAIRED. 400,000-500,000 RECALL ALREADY IN UK, 2017 RECALLED-IT AFFECTS 2013 MODELS ALSO JUST LIKE THE UK RECALL. CAR WILL NOT SHIFT INTO PARK OR REVERSE

Incident date: Feb 1, 2019

OIL CAP FROM THE TOP OF THE ENGINE LEAK OIL SLOWLY CAUSING THE OIL GET INTO THE AIR HOSE IN FRONT OF THE ENGINE. ENGINE LIGHT COMES ON.

Incident date: Jan 1, 2019

MOLDY SMELL IN THE CAR. I TRIED TO TALK TO MERCEDES, AND THEY SAY THEY WOULD FIX MOLDY SMELL ON AIR CONDITIONER FOR FEE- IT'S 70000$ VEHICLE, I TRIED THAT ALREADY AND SMELL CAME BACK. SO THERE IS SOMETHING MORE THEN AIR CONDITIONER. PLEASE HELP! THIS IS GOING ON FROM 2014 WHILE CAR WAS UNDER WARRAN... Read more

Incident date: Nov 2, 2018

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML350. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE OIL COOLER FAILED. THE CONTACT STATED THAT A SIGNIFICANT AMOUNT OF OIL LEAKED ONTO THE ENGINE DURING A ROUTINE OIL CHANGE. SULLIVAN-PARKHILL IMPORTS (401 WEST MARKETVIEW DRIVE, CHA... Read more

Incident date: Sep 4, 2018

I WAS DRIVING ON THE HIGHWAY AT 70 MPH, THE CHECK ENGINE CAME ON AND ABOUT 5 SECONDS LATER, A LOUD NOISE CAME PROBABLY FROM THE ENGINE. THE CAR THEN STARTED JOLTING BACK AND FORTH; I HIT MY HEAD ON THE STEERING WHEEL TWICE AND GOT ALMOST KNOCKED OUT. THE ENGINE STOPPED WHILE I WAS STILL RUNNING AT 7... Read more

1 injured

Showing 50 of 82 complaints.

EPA Fuel Economy — 2013 MERCEDES-BENZ ML350

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	18.0	23.0	20.0	Premium	$4,100

CO2 Emissions: 444.0 g/mile (Standard Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2013 MERCEDES-BENZ ML350

102 manufacturer communications from 81 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	13
350000 EQUIPMENT	12
118000 ELECTRICAL SYSTEM:SOFTWARE	9
020000 SUSPENSION	6
060000 ENGINE AND ENGINE COOLING	6
130000 VISIBILITY	4
100000 POWER TRAIN	4
010000 STEERING	4

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

060000 ENGINE AND ENGINE COOLING

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) vehicles listed below, the particulate matter (a??PMa??) sensor could potentially fail and consequently activat

080000 FUEL SYSTEM, DIESEL

330000 INTERIOR LIGHTING

Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are no

330000 INTERIOR LIGHTING

Touch pad: Search lighting does not dim or does not turn on.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

350000 EQUIPMENT

Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O

350000 EQUIPMENT

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

340000 COMMUNICATION

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

100000 POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

118000 ELECTRICAL SYSTEM:SOFTWARE

Update engine electronics (ME-SFI) control unit software

060000 ENGINE (PWS)

Update engine electronics (ME-SFI) control unit software

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

100000 POWER TRAIN

The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold.

220000 SEATS

The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional

110000 ELECTRICAL SYSTEM

Noise in center console area of W166.

350000 EQUIPMENT

Noise in center console area of W166.

110000 ELECTRICAL SYSTEM

Side windows may make noises when closing and opening, or reverse direction when closing.

130000 VISIBILITY

Side windows may make noises when closing and opening, or reverse direction when closing.

110000 ELECTRICAL SYSTEM

Side windows may make noises when closing and opening, or reverse direction when closing.

130000 VISIBILITY

Side windows may make noises when closing and opening, or reverse direction when closing.

350000 EQUIPMENT

Oxidation products of the cavity preservation can enter the interior compartment via the air conditioning.

073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Fault code(s) 13BA00, 13BB00, 13BC00, 13BD00, 13BE00, 13BF00 - Maximum actuation period exceeded during zero quantity calibration for injector of cylinder x stored in engine control unit

010000 STEERING

XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

118000 ELECTRICAL SYSTEM:SOFTWARE

XENTRY (MERCEDES): RECEIVE FAULT CODE P052400, OIL PRESSURE IS TOO LOW AND INSTRUMENT PANEL WOULD DISPLAY MESSAGE, WHEN ENGINE OFF, ENGINE OIL PRESSURE, STOP VEHICLE. *PE

060000 ENGINE (PWS)

XENTRY (MERCEDES): RECEIVE FAULT CODE P052400, OIL PRESSURE IS TOO LOW AND INSTRUMENT PANEL WOULD DISPLAY MESSAGE, WHEN ENGINE OFF, ENGINE OIL PRESSURE, STOP VEHICLE. *PE

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MERCEDES: INFORMATION PROVIDED REGARDING THE ENGINE CONTROL MODULE SCN CODING THAT IS OPTIMIZING THE SHIFT QUALITY OF THE TRANSMISSION. *PE

160000 STRUCTURE

Belt holder/ retaining tab on side paneling in trunk is broken

070000 FUEL SYSTEM, GASOLINE

Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at

020000 SUSPENSION

Rumbling noises from the area of the front axle.

100000 POWER TRAIN

Brake linings on rear axle exhibit differential wear

350000 EQUIPMENT

A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are

060000 ENGINE AND ENGINE COOLING

The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).

130000 VISIBILITY

Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.

160000 STRUCTURE

Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1

350000 EQUIPMENT

Sound system: Intermittent loss of sound after engine start

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

350000 EQUIPMENT

The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as

356000 EQUIPMENT ADAPTIVE/MOBILITY

125000 EXTERIOR LIGHTING:BRAKE LIGHTS

XENTRY (MERCEDES): THE BRAKE LIGHTS ARE NONFUNCTIONAL LIGHT SOURCE DUE TO AN ELECTRICAL FAULT LIGHT SOURCE(S). MODEL 166. *PE

020000 SUSPENSION

Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.

110000 ELECTRICAL SYSTEM

The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.

060000 ENGINE AND ENGINE COOLING

Oil spray or fouling on the ACTIVE CURVE SYSTEM is not related to leakage of the hydraulic pump.

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). *PE

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

XENTRY (MERCEDES): CONTROL UNITS INSTALLED, UNDER DRIVER/FRONT PASSENGER SEAT, HAS WATER ENTERING TRAY, CAUSED BY CONDENSATION HOSE OF A/C HOUSING BEING EITHER DISLOCATED, PINCHED, CRUSHED OR LEAKING. MODEL ALL. *PE

110000 ELECTRICAL SYSTEM

XENTRY (MERCEDES): BETWEEN THE FRONT BUMPER TO INTERIOR WIRING HARNESS, THERE MAY BE CORROSION AT ELECTRICAL CONNECTING POINT. *PE

020000 SUSPENSION

Thumping noises from front axle when driving over bumps on road.

121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

XENTRY (MERCEDES): MESSAGE WILL APPEAR INDICATING HIGH BEAM ASSIST IS ACTIVATED AND IS INOPERATIVE. MODELS 204, 212, 207, 221, 216, 218, AND 166. NO MODEL YEARS LISTED. *PE UPDATED 11/26/13. *PE

180000 VEHICLE SPEED CONTROL

XENTRY (MERCEDES): SOME VEHICLES RECEIVE, OPTICAL AND ACOUSTIC, WARNING MESSAGE REGARDING COLLISION PREVENTION ASSIST, WITHOUT OBVIOUS REASON, DUE TO OFFSET OF SHORT RANGE SENSOR. MODELS 166. *PE UPDATE 8/25/15. *PE

051120 PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE

XENTRY (MERCEDES): BLIND SPOT ASSIST AND/OR PARK ASSIST ARE INOPERATIVE, DUE TO DAMAGED, IN SHIELD/REAR MUFFLER AREA OF CABLE SET, THAT NEEDS REPLACING AND FIXED, USING CABLE TIES, IN LEFT REAR BUMPER. MODELS W166. NO YEARS.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software update of COMAND Online control unit.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

MERCEDES: THE COOLANT HOSE POSITION, ON SOME VEHICLES, MAY BE INCORRECT AND CAN CAUSE LOWER RADIATOR HOSE COUPLING NOT TO LOCK INTO PLACE. MODELS 2014 ML350, ML550, ML63, ML350, GL 350, GL 450, GL550, GL 63.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

130000 VISIBILITY

Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.

020000 SUSPENSION

Thumping noises at the front axle when driving over road bumps

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

060000 ENGINE AND ENGINE COOLING

Engine rattling noise after engine start for several seconds

020000 SUSPENSION

1. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. In vehicles up to VIN 166 ### #A 097760 with code 803 or vehi

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

070000 FUEL SYSTEM, GASOLINE

Update Injector Coding

070000 FUEL SYSTEM, GASOLINE

Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.

350000 EQUIPMENT

A flapping/rattling noise can be heard from the area of the center console towards the rear.

010000 STEERING

XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. *PE

012000 STEERING:COLUMN

013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

021600 SUSPENSION:FRONT:WHEEL BEARING

XENTRY (MERCEDES): ON SOME VEHICLES, THE FRONT AXLE HAS CREAKING OR CRACKING NOISES IN AREA OF WHEEL BEARINGS WHENEVER MANEUVERING OR TURNING CORNERS. MODELS 166, 231 (ML350, 550, 63, GL350, 450, 550, 63, SL550, 63, 65). NO YEARS.

011000 STEERING: STEERING WHEEL/HANDLE BAR

MERCEDES (XENTRY): DUE TO AMINE DEPOSITS FROM STEERING WHEEL FOAM, HORN PLATE OF STEERING WHEEL, SHORT CIRCUITED, CAUSING THE MULTIFUNCTION BUTTONS, ON STEERING WHEEL, TO BE NON-FUNCTIONAL. MODELS 164, 251. NO MODEL YEARS LISTED.

162300 STRUCTURE:BODY:DOOR

MERCEDES: PROVIDING INFORMATION REGARDING CURRENT SPECIFICATIONS NOT MEETING THE SOFT CLOSE DOOR SOFTWARE FEATURE AND THE SOFTWARE NEEDS TO BE UPDATED FOR ALL DOORS. MODELS 2013 166, X166. *PE

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES: PROVIDING INFORMATION REGARDING CURRENT SPECIFICATIONS NOT MEETING THE SOFT CLOSE DOOR SOFTWARE FEATURE AND THE SOFTWARE NEEDS TO BE UPDATED FOR ALL DOORS. MODELS 2013 166, X166. *PE

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

XENTRY (MERCEDES): AFTER TAKING VEHICLE OUT TRANSPORT MODE, INSTRUMENT CLUSTER DISPLAYS MESSAGE SOS MBRACE SERVICE NOT ACTIVATED. MODELS 2013 166, 172, 204, 207, 212, 218, 231, 463. *PE

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

XENTRY (MERCEDES); ELECTRIC STEERING CONTROL UNIT, IN SOME VEHICLES, HAS IMPLAUSIBLE FAULT ENTRY DUE TO SOFTWARE NEEDING UPDATING. MODELS ML 350. NO MODEL YEARS LISTED. *PE

118000 ELECTRICAL SYSTEM:SOFTWARE

XENTRY (MERCEDES); ELECTRIC STEERING CONTROL UNIT, IN SOME VEHICLES, HAS IMPLAUSIBLE FAULT ENTRY DUE TO SOFTWARE NEEDING UPDATING. MODELS ML 350. NO MODEL YEARS LISTED. *PE

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MERCEDES-BENZ ML350 — All Years Overview

Complete safety history for the MERCEDES-BENZ ML350 across all model years (2006–2015).

33 Total Recalls

1,248 Total Complaints

0 Investigations

97 Reported Crashes

89 Reported Fires

0 Reported Deaths

MERCEDES-BENZ ML350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2015	5	78	View
2014	4	107	View
2013 (current)	5	82
2012	4	92	View
2011	3	126	View
2010	3	112	View
2009	3	105	View
2008	2	93	View
2007	2	113	View
2006	2	235	View
2005	0	28	View
2004	0	44	View
2003	0	31	View
2001	0	2	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 MERCEDES-BENZ ML350

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2013 MERCEDES-BENZ ML350

Technical Service Bulletins — 2013 MERCEDES-BENZ ML350

Most Affected Components

MERCEDES-BENZ ML350 — All Years Overview

MERCEDES-BENZ ML350 — Year by Year

Other MERCEDES-BENZ Models