2022 MERCEDES-BENZ EQS 450
82 recalls — 47 complaints
23V464000
Jun 30, 2023
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
Consequence
Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.
Remedy
Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.
23V405000
Jun 5, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
23V405000
Jun 5, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
23V405000
Jun 5, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
23V360000
May 19, 2023
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, ac... Read more
Consequence
Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.
Remedy
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
23V309000
May 2, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more
Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
22V493000
Jul 11, 2022
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements... Read more
Consequence
An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
22V467000
Jul 1, 2022
STRUCTURE:FRAME AND MEMBERS
Defect Description
Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
Consequence
A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.
Remedy
Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.
22V467000
Jul 1, 2022
STRUCTURE:FRAME AND MEMBERS
Defect Description
Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
Consequence
A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.
Remedy
Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.
22V467000
Jul 1, 2022
STRUCTURE:BODY:BUMPERS
Defect Description
Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
Consequence
A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.
Remedy
Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.
22V467000
Jul 1, 2022
STRUCTURE:BODY:BUMPERS
Defect Description
Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
Consequence
A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.
Remedy
Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.
22V190000
Mar 25, 2022
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Consequence
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
Remedy
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V189000
Mar 25, 2022
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
22V190000
Mar 25, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Consequence
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
Remedy
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:BACK UP LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:BACK UP LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:BACK UP LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:BACK UP LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:BACK UP LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V167000
Mar 18, 2022
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
22V112000
Feb 25, 2022
ELECTRICAL SYSTEM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured... Read more
Consequence
Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.
Remedy
Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.
22V112000
Feb 25, 2022
STRUCTURE:FRAME AND MEMBERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured... Read more
Consequence
Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.
Remedy
Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.
22V112000
Feb 25, 2022
STRUCTURE:FRAME AND MEMBERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured... Read more
Consequence
Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.
Remedy
Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.
22V112000
Feb 25, 2022
ELECTRICAL SYSTEM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured... Read more
Consequence
Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.
Remedy
Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V00J000
Dec 27, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
21V931000
Nov 29, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more
Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more
21V931000
Nov 29, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more
Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more
21V931000
Nov 29, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more
Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more
21V931000
Nov 29, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more
Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more
21V931000
Nov 29, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more
Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more
21V931000
Nov 29, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more
Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more
21V931000
Nov 29, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more
Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more
21V931000
Nov 29, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more
Consequence
Driver distraction can increase the risk of a crash.
Remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more
Complaint Statistics
47 total complaints
5 crashes 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 14 |
| SERVICE BRAKES | 10 |
| ELECTRICAL SYSTEM | 4 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 3 |
| STRUCTURE:BODY | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| VEHICLE SPEED CONTROL | 2 |
| UNKNOWN OR OTHER | 2 |
| FORWARD COLLISION AVOIDANCE | 2 |
| WHEELS | 1 |
FORWARD COLLISION AVOIDANCE
Apr 3, 2025
Incident date: Mar 15, 2025
The contact owned a 2022 Mercedes Benz EQS 450. The contact stated that while driving approximately 15 MPH and approaching a parked vehicle on the side of the road, the contact depressed the brake pedal; however, the vehicle failed to stop. There was no warning light illuminated. Due to the brake fa... Read more
Crash
1 injured
AIR BAGS
Apr 3, 2025
Incident date: Mar 15, 2025
The contact owned a 2022 Mercedes Benz EQS 450. The contact stated that while driving approximately 15 MPH and approaching a parked vehicle on the side of the road, the contact depressed the brake pedal; however, the vehicle failed to stop. There was no warning light illuminated. Due to the brake fa... Read more
Crash
1 injured
SERVICE BRAKES, HYDRAULIC
Apr 3, 2025
Incident date: Mar 15, 2025
The contact owned a 2022 Mercedes Benz EQS 450. The contact stated that while driving approximately 15 MPH and approaching a parked vehicle on the side of the road, the contact depressed the brake pedal; however, the vehicle failed to stop. There was no warning light illuminated. Due to the brake fa... Read more
Crash
1 injured
POWER TRAIN
Feb 28, 2025
Incident date: Feb 22, 2025
Was getting on the freeway and speed up to highway speed 70 mph in Oklahoma City and Drive train malfunction appeared, got off next exit and park in parking lot
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 20, 2024
Incident date: Aug 14, 2024
My wife has experienced six emergency braking events where there was no other car around. Three of the events have occurred at the exact same place. First event: backing slowly out of a parking space and the car suddenly stopped with no traffic in the area Second event: Backing out of a parking s... Read more
LANE DEPARTURE: WARNING
Jul 10, 2024
Incident date: Dec 17, 2023
The “Active Assist” features of the vehicle [Blind Spot Assist, Braking Assist, Distance Assist, Emergency Stop Assist and Lane Change Assist - was not able to check all of these above because of the selection limit] have repeatedly and randomly become inoperative while I was driving the car. I... Read more
LANE DEPARTURE: BLIND SPOT DETECTION
Jul 10, 2024
Incident date: Dec 17, 2023
The “Active Assist” features of the vehicle [Blind Spot Assist, Braking Assist, Distance Assist, Emergency Stop Assist and Lane Change Assist - was not able to check all of these above because of the selection limit] have repeatedly and randomly become inoperative while I was driving the car. I... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 10, 2024
Incident date: Dec 17, 2023
The “Active Assist” features of the vehicle [Blind Spot Assist, Braking Assist, Distance Assist, Emergency Stop Assist and Lane Change Assist - was not able to check all of these above because of the selection limit] have repeatedly and randomly become inoperative while I was driving the car. I... Read more
SERVICE BRAKES
Apr 6, 2024
Incident date: Feb 3, 2022
There is not a specific incident.The brakes are and have always been difficult to brake since I purchased the Mercedes EQS+ in 2022. I was told that all mercedes Benz electric cars were difficult to brake. It is generally recognized by the service representatives, the electric car technicians. Me... Read more
SERVICE BRAKES
Mar 21, 2024
Incident date: Feb 1, 2022
The contact owns a 2022 Mercedes-Benz EQS450V. The contact stated that while driving at unknown speeds and depressing the brake pedal, the vehicle hesitated to respond. The contact stated that no warning lights were illuminated before the failure. The contact drove the vehicle to the dealer, where t... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 30, 2024
Incident date: Jan 23, 2024
The contact owns a 2022 Mercedes-Benz EQS450. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance feature engaged several times, causing the vehicle to brake unintendedly. The contact stated that there were no vehicles or objects in front of the vehicle whe... Read more
FORWARD COLLISION AVOIDANCE
Dec 7, 2023
Incident date: Nov 11, 2022
The contact owns a 2022 Mercedes-Benz EQS450V. The contact stated while driving approximately 35 MPH, and with no traffic around him, the vehicle inadvertently braked to a stop. The contact stated there was no other vehicle or pedestrian in front of his vehicle. The contact stated no warnings were i... Read more
Crash
SERVICE BRAKES
Dec 7, 2023
Incident date: Nov 11, 2022
The contact owns a 2022 Mercedes-Benz EQS450V. The contact stated while driving approximately 35 MPH, and with no traffic around him, the vehicle inadvertently braked to a stop. The contact stated there was no other vehicle or pedestrian in front of his vehicle. The contact stated no warnings were i... Read more
Crash
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Oct 12, 2023
Incident date: Aug 1, 2023
on several occasion typically at lower speeds under 40 mph the vehicle suddenly and without warning activates the emergency braking system to a stop and releases even though there is no perceived danger by the driver. It has happened on 5-7 times since buying the vehicle. It has happened on a two la... Read more
SERVICE BRAKES
Oct 12, 2023
Incident date: Aug 1, 2023
on several occasion typically at lower speeds under 40 mph the vehicle suddenly and without warning activates the emergency braking system to a stop and releases even though there is no perceived danger by the driver. It has happened on 5-7 times since buying the vehicle. It has happened on a two la... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 6, 2023
Incident date: Sep 6, 2023
Automatic emergency brakes triggered twice on me even though there was no emergency or obstruction anywhere near me. One incident occurred as I was trying to drive onto a car ferry, the braking system triggered as I neared an expansion joint on a bridge. Second incident occurred as I was driving... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Aug 30, 2023
Incident date: Jul 25, 2023
Car is equipped with Distronic cruise and has maximum 4 car lengths stopping distance. It was set on 4 car length. While driving north on 55 fwy and exiting to 405 fwy in California. Exit (single lane) was dead stop due to traffic and while I was on cruising at 70 mph. Car would not stop and I had t... Read more
UNKNOWN OR OTHER
Aug 30, 2023
Incident date: Jul 25, 2023
Car is equipped with Distronic cruise and has maximum 4 car lengths stopping distance. It was set on 4 car length. While driving north on 55 fwy and exiting to 405 fwy in California. Exit (single lane) was dead stop due to traffic and while I was on cruising at 70 mph. Car would not stop and I had t... Read more
VEHICLE SPEED CONTROL
Aug 30, 2023
Incident date: Jul 25, 2023
Car is equipped with Distronic cruise and has maximum 4 car lengths stopping distance. It was set on 4 car length. While driving north on 55 fwy and exiting to 405 fwy in California. Exit (single lane) was dead stop due to traffic and while I was on cruising at 70 mph. Car would not stop and I had t... Read more
STRUCTURE:BODY
Jul 2, 2023
Incident date: Jun 30, 2023
While driving the car at any speed between 35mph-70mph, one of the doors will occasionally unlatch. No more than one has unlatched at the same time. All four doors are set to lock automatically once the car is in motion. When a door unlatches, I get a visual alert on the dash, car dings loudly, and ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 30, 2023
Incident date: May 25, 2023
I was driving my EQS on Thursday May 25th, 2023, at about 1:30 PM heading eastbound on the southern portion of the 202 Loop in Maricopa County AZ at a rate of about 75 MPH on a clear day with minimal traffic when without warning my vehicle locked up the brakes in an emergency stop. The tires left sk... Read more
SERVICE BRAKES
May 30, 2023
Incident date: May 25, 2023
I was driving my EQS on Thursday May 25th, 2023, at about 1:30 PM heading eastbound on the southern portion of the 202 Loop in Maricopa County AZ at a rate of about 75 MPH on a clear day with minimal traffic when without warning my vehicle locked up the brakes in an emergency stop. The tires left sk... Read more
SERVICE BRAKES
May 29, 2023
Incident date: Jan 27, 2023
Driving about 40 MPH on a slight curve, with no imminent danger ahead, the car automatically applied the brakes full force. If there had been a vehicle behind me there probably would have been a collision.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 29, 2023
Incident date: Jan 27, 2023
Driving about 40 MPH on a slight curve, with no imminent danger ahead, the car automatically applied the brakes full force. If there had been a vehicle behind me there probably would have been a collision.
SERVICE BRAKES
May 14, 2023
Incident date: Apr 10, 2023
The 2022 Mercedes EQS 450 has been an ongoing dangerous driving experience for me. I have been jolted and frightened over and over as the car's autonomous emergency system fully engages when driving as well as when it does not engage when I’m stopped at a light. I have expressed my safety concer... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 14, 2023
Incident date: Apr 10, 2023
The 2022 Mercedes EQS 450 has been an ongoing dangerous driving experience for me. I have been jolted and frightened over and over as the car's autonomous emergency system fully engages when driving as well as when it does not engage when I’m stopped at a light. I have expressed my safety concer... Read more
ELECTRICAL SYSTEM
May 14, 2023
Incident date: Apr 10, 2023
The 2022 Mercedes EQS 450 has been an ongoing dangerous driving experience for me. I have been jolted and frightened over and over as the car's autonomous emergency system fully engages when driving as well as when it does not engage when I’m stopped at a light. I have expressed my safety concer... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 3, 2023
Incident date: Mar 26, 2023
The contact owns a 2022 Mercedes-Benz EQS450. The contact stated while reversing out of the driveway, the vehicle experienced phantom braking. The contact stated that while driving 30 MPH, the failure recurred while there was no vehicle or objects nearby the vehicle. The contact stated that while dr... Read more
WHEELS
Apr 11, 2023
Incident date: Mar 15, 2023
the right rear tire went bald with 9500 miles on the car and no safety system notified me of low tire pressure. The left rear tire was almost as bald as well while the front tires were normal wear and fine. I believe the rear steering system is defective is the only explanation for symmetrical unusu... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Apr 10, 2023
Incident date: Mar 20, 2023
i am an owner of Mercedes 2022 EQS, living in Westchester, New York. There are a number of flaws in the auto drive software system that the company refuses to acknowledge. 1) the sensors on the passenger side of the car do not register a car immediately adjacent to you. Thus, while the auto steer... Read more
UNKNOWN OR OTHER
Apr 10, 2023
Incident date: Mar 20, 2023
i am an owner of Mercedes 2022 EQS, living in Westchester, New York. There are a number of flaws in the auto drive software system that the company refuses to acknowledge. 1) the sensors on the passenger side of the car do not register a car immediately adjacent to you. Thus, while the auto steer... Read more
VEHICLE SPEED CONTROL
Apr 10, 2023
Incident date: Mar 20, 2023
i am an owner of Mercedes 2022 EQS, living in Westchester, New York. There are a number of flaws in the auto drive software system that the company refuses to acknowledge. 1) the sensors on the passenger side of the car do not register a car immediately adjacent to you. Thus, while the auto steer... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 21, 2023
Incident date: Jan 20, 2023
While driving at approximately 45 miles an hour with nothing in front of me and no objects in the road, the vehicle activates the emergency braking system and attempts to stop in the middle of the road. It activates the seatbelt retentioners, as well as all of the safety warnings at the time. It doe... Read more
ELECTRICAL SYSTEM
Jan 21, 2023
Incident date: Jan 20, 2023
While driving at approximately 45 miles an hour with nothing in front of me and no objects in the road, the vehicle activates the emergency braking system and attempts to stop in the middle of the road. It activates the seatbelt retentioners, as well as all of the safety warnings at the time. It doe... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Dec 14, 2022
Incident date: Dec 2, 2022
On several occasions driving at 50+ mile per hour maintaining a safe distance and with no hazards around, the vehicle abruptly stops and the last time it skid damaging my rim. 1) It appears that the electronic braking system (EBS) is defective. 2) My safety as well as vehicles behind me are at risk ... Read more
SERVICE BRAKES
Dec 14, 2022
Incident date: Dec 2, 2022
On several occasions driving at 50+ mile per hour maintaining a safe distance and with no hazards around, the vehicle abruptly stops and the last time it skid damaging my rim. 1) It appears that the electronic braking system (EBS) is defective. 2) My safety as well as vehicles behind me are at risk ... Read more
ELECTRICAL SYSTEM
Dec 14, 2022
Incident date: Dec 2, 2022
On several occasions driving at 50+ mile per hour maintaining a safe distance and with no hazards around, the vehicle abruptly stops and the last time it skid damaging my rim. 1) It appears that the electronic braking system (EBS) is defective. 2) My safety as well as vehicles behind me are at risk ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Nov 17, 2022
Incident date: Nov 17, 2022
I was driving at around 45 MPH, without any cars around me, and suddenly the car abruptly stopped. There were no obstacles or any reason for the automatic emergency brakes to engage, and thankfully there were no other cars around, or else there would have been a collision. This was a very frightenin... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Nov 17, 2022
Incident date: Nov 17, 2022
I was driving at around 45 MPH, without any cars around me, and suddenly the car abruptly stopped. There were no obstacles or any reason for the automatic emergency brakes to engage, and thankfully there were no other cars around, or else there would have been a collision. This was a very frightenin... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Oct 8, 2022
Incident date: Oct 1, 2022
Driving on I-75 south of Ocala as I drive by the State Weigh Stations the EQS sees a 45 MPH speed limit sign off to the right so the Adaptive Cruise Control starts drastically reducing my 75 MPH to 45 MPH in the passing lane. I have to floor it to maintain speed. This has also happened as I drive b... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 4, 2022
Incident date: Aug 4, 2022
On four instances my car thinks that there is an object in front of it and automatically initiates emergency breaking. It happened today TWICE at 67mph on a highway and I almost got smashed by semi behind me!!!
SERVICE BRAKES
Aug 4, 2022
Incident date: Aug 4, 2022
On four instances my car thinks that there is an object in front of it and automatically initiates emergency breaking. It happened today TWICE at 67mph on a highway and I almost got smashed by semi behind me!!!
ELECTRICAL SYSTEM
Aug 4, 2022
Incident date: Aug 4, 2022
On four instances my car thinks that there is an object in front of it and automatically initiates emergency breaking. It happened today TWICE at 67mph on a highway and I almost got smashed by semi behind me!!!
STRUCTURE:BODY
Aug 1, 2022
Incident date: Jul 1, 2022
mercedes announced a recall for my vehicle the 2022 EQS but in several months has not provided a remedy
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 11, 2022
Incident date: May 11, 2022
On two instances the car thinks that there is an object in front of it and automatically initiates breaking. Today it did that and a driver almost collided into me.
SERVICE BRAKES
Feb 7, 2022
Incident date: Jan 13, 2022
I was traveling at 75 mph along the freeway on a clear day around 2pm when all of a sudden the car's autonomous emergency braking system fully engaged and brought the car to a dead stop. there were no obstacles or impediments in front of the car or near the car at the time. It was terrifying and cou... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 7, 2022
Incident date: Jan 13, 2022
I was traveling at 75 mph along the freeway on a clear day around 2pm when all of a sudden the car's autonomous emergency braking system fully engaged and brought the car to a dead stop. there were no obstacles or impediments in front of the car or near the car at the time. It was terrifying and cou... Read more
MERCEDES-BENZ EQS 450 — All Years Overview
Complete safety history for the MERCEDES-BENZ EQS 450 across all model years (2022–2022).
82
Total Recalls
47
Total Complaints
0
Investigations
5
Reported Crashes
0
Reported Fires
0
Reported Deaths