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NHTSA Campaign 23V309000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Issued by Mercedes-Benz USA, LLC · Reported May 2, 2023 · 3,828 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ AMG EQS 53 2022 3,828
MERCEDES-BENZ EQS 450 2022 3,828
MERCEDES-BENZ EQS 450+ 2022 3,828
MERCEDES-BENZ EQS 580 2022 3,828
MERCEDES-BENZ EQS450 2023 3,828
MERCEDES-BENZ EQS580 2023 3,828
MERCEDES-BENZ REDUNDANT EQE 350 4MATIC 2023 3,828
MERCEDES-BENZ S 580 E 2023 3,828

Source: NHTSA Campaign 23V309000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.