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NHTSA Campaign 22V189000

STEERING: STEERING WHEEL/HANDLE BAR

Issued by Mercedes-Benz USA, LLC · Reported Mar 25, 2022 · 8,396 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

Consequence

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

Remedy

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ AMG CLS53 2021 8,396
MERCEDES-BENZ AMG E53 2021 8,396
MERCEDES-BENZ AMG E53 2022 8,396
MERCEDES-BENZ AMG E63S 2021 8,396
MERCEDES-BENZ AMG EQS 2022 8,396
MERCEDES-BENZ AMG GT43 2022 8,396
MERCEDES-BENZ AMG GT53 2022 8,396
MERCEDES-BENZ AMG GT63 S 2022 8,396
MERCEDES-BENZ AMG SL55 2022 8,396
MERCEDES-BENZ AMG SL63 2022 8,396
MERCEDES-BENZ C 300 2022 8,396
MERCEDES-BENZ CLS 450 2022 8,396
MERCEDES-BENZ E 350 2021 8,396
MERCEDES-BENZ E 350 2022 8,396
MERCEDES-BENZ E 450 2021 8,396
MERCEDES-BENZ E 450 2022 8,396
MERCEDES-BENZ EQS 450 2022 8,396
MERCEDES-BENZ EQS 580 2022 8,396
MERCEDES-BENZ S 500 2022 8,396
MERCEDES-BENZ S 580 2021 8,396
MERCEDES-BENZ S 580 2022 8,396

Source: NHTSA Campaign 22V189000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.