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NHTSA Campaign 22V190000

ELECTRICAL SYSTEM:SOFTWARE

Issued by Mercedes-Benz USA, LLC · Reported Mar 25, 2022 · 8 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

Consequence

A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

Remedy

Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ EQS 450 2022 8
MERCEDES-BENZ EQS 580 2022 8

Source: NHTSA Campaign 22V190000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.