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NHTSA Campaign 23V405000

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Issued by Mercedes-Benz USA, LLC · Reported Jun 5, 2023 · 8,281 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ AMG EQE 2023 8,281
MERCEDES-BENZ AMG EQS 2022 8,281
MERCEDES-BENZ AMG EQS 2023 8,281
MERCEDES-BENZ EQS 450 2022 8,281
MERCEDES-BENZ EQS 580 2022 8,281
MERCEDES-BENZ EQS450 2023 8,281
MERCEDES-BENZ EQS580 2023 8,281

Source: NHTSA Campaign 23V405000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.