2020 HONDA CIVIC Recalls, Complaints & Safety

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

750,114 vehicles affected

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

750,114 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2,490,460 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

124,077 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

124,077 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

124,077 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

124,077 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

124,077 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

124,077 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

124,077 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

124,077 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

624,552 vehicles affected

The contact owns a 2020 Honda Civic. While driving 50 MPH on the highway, the passenger’s side wheel felt as if the wheel was about to detach, causing the vehicle to veer to the right. The vehicle returned to normal functionality and operated as designed. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 25E071000 (Wheels). The approximate failure mileage was 63,000.

The contact owns a 2020 Honda Civic. The contact stated that while driving 60 MPH, a bobcat crossed the road, and the bobcat was struck by the vehicle. The contact stated that there was extensive front-end damage and undercarriage damage to the vehicle. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact was not injured. The vehicle was driven to a gas station, inspected, and then driven back to the residence. However, the vehicle failed to accelerate above 40 MPH. The vehicle was taken to a collision center for repair. The contact received a call from the collision center and was informed that all the air bags in the vehicle had been removed and that the wires were cut and twisted together, which led the sensors to believe the air bags were still connected. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

Crash

On 04/2025 the car was driving fine with no warnings or indication of a problem. Turned my car on at a parking lot and as I was driving away the car suddenly stopped, all the warning lights started coming on. I was able to turn it back on and drove it to a nearby dealer. I am the second owner of the car and Honda dealer said the fuel pump had already been replaced due to a recall. This time they said it was a secondary fuel pump that was the problem and the very expensive repair was done. Fast forward to 2/2026 and the same thing happened. This time it was scarier as it shut off as a car was backing up from a parking spot. Fortunately, the driver saw the car and was able to stop before running into me. The car failed to start, and I had to get it towed. Could not tow it to the dealer since it was late in the evening. The next morning, the car did start, but all the warnings continued to flash on the dash. The car is being towed to the dealer where the "repair" was done. All this happening within a year of repairs. This should be a recall and Honda should refund my initial repairs as this is happening to other drivers as well.

Clutch started slipping all of a sudden. Check to see if it was under warranty said the warranty had expired because the car was over 36,000 MI did not know about the extended clutch warranty at the time that Honda was extending it due to defective parts so we replaced it ourselves. Upon tear down it was discovered that the clutch disc was only about 30% worn down there were no hot spots in the flywheel or the clutch cover so the problem was related to the holding force of the clutch cover have we continued to drive the car the way it was it would have burnt it up because it would barely move. I've been in Autotech for 50 years never seen a clutch slipping with this much material left on it and the parts in this condition it is obviously a defect with the part and I submitted a claim to Honda and they denied it had I had known Honda would have taken care of it I would have brought it to them.

Fuel pump issue. There is an active recall for this make and model but this vin isn’t included. The car will be fine and either completely shut down or once parked it won’t restart. After about an hour it will start and be fine. We took to a local mechanic who diagnosed the fuel pump. Said there was a recall so we went to the local dealership. They said it isn’t included and they can’t get the fuel pumps as they are being held for recalls only. The car continues to have this issue which is unsafe. I’ve contacted Honda corporate who are trying to get a fuel pump for us. We believe this should be included in the recall and should be looked into further I’m listing the most recent incident date but it’s happened at least 20 times since August 2025

This model Civic Si was build by Honda with a defective clutch. Mine began to fail at less than 60K miles. It started in the higher RPM 5K to 6K in the taller overdrive gears. This clutch design was unable to support the torque of the motor, which led to its premature failure. It's well documented in Honda forums that the clutch is weak and prone to early failure. It usually starts to fail in the upper gears under moderate acceleration. Once it starts to fail it does become a problem. Honda appears to be aware of the problem as they did have a TSB out that allowed for replacement for 5 years of 60K miles. However, reports on the internet seem to state Honda charges $2K just to tear down the car to look at the clutch. My car was low mileage and still hasn't hit 60K miles but outside the 5 year warranty. However, even if Honda had agreed to replace the clutch they reportedly leave the original dual mass flywheel, which would contribute to a shorter life span for the new clutch they just installed. The OEM manufacturer Exedy won't sell you the same clutch that Honda put into this car, and will only sell you the clutch from the type R. Thus it does appear clear that both Exedy and Honda were fully aware of the manufacturer defective clutch. A clutch like this should last over 100K miles. However, Honda rather then recalling them appears to have just thrown it to the wind and is willing to just let whatever happens pan out and see what's left . The failure of this clutch once it starts to slip does appear to be a relatively short process before total failure. Although it appears there has been no deaths so far there is a good chance someone will delay replacing that clutch because of cost, which could lead to a severe auto-accident or death. Even if Honda doesn't want to do a recall or reimburse their car owners they should at least issue an alert to owners about their defective clutch with free inspections. Respectfully submitted.

The air conditioning system in my 2020 Honda Civic EX has a refrigerant leak at the evaporator assembly, causing very weak or almost no cooling even when set to the lowest temperature settings. This happens consistently, including in moderate to hot outside temperatures, making the cabin uncomfortably warm during drives as it could get pretty hot in inland southern California. The A/C evaporator assembly is the failed component, and the part remains in the vehicle available for inspection if requested. This issue creates a safety risk because reduced visibility from window fogging in humid or rainy conditions (due to lack of proper dehumidification and cooling) can impair safe driving. In extreme heat, it also increases driver fatigue and distraction from discomfort. The problem was confirmed by a Honda dealership through diagnostic testing, which identified the evaporator leaking refrigerant. They previously repaired a related condenser leak under warranty, but the cooling issue persisted and was later traced to the evaporator. The vehicle has been inspected by the dealership (manufacturer-authorized) on multiple occasions for this A/C concern. No specific warning lamps or messages appeared on the dashboard related to the A/C system. This appears to be part of a broader pattern reported by owners of similar 2016-2021 Honda Civics, where condenser failures (sometimes covered by extended warranty) are followed by evaporator leaks, possibly related to the vehicle's use of R-1234yf refrigerant and system pressures. I recently received partial goodwill assistance from the manufacturer toward repair costs, but the issue highlights a recurring defect in the A/C system that affects cooling reliability. This car is driven by my 20 years old daughter as a commuter car to college and she is really suffering. I feel I am putting her at risk and need to get it fixed ASAP at whatever cost.

vehicle turns on in to accessory mode, does not allow me to turn off vehicle sometimes car turns on at night by itself, alarm goes off when parked and locked

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer for the recall repairs, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The collision mitigation braking system consistently detects objects in the road and forcibly brakes when the road ahead of me is completely empty. This has happened 4 or 5 times just in the last year. The first time it happened I was driving on a completely empty road when the CMBS activated and kept slamming on the brakes until I pulled over and restarted the entire car. I don't always have to restart the car every time, but if it ever happens on a busy road it will cause an accident. The dealership refuses to inspect the system or try to recreate the problem despite the fact that there was a class-action suit against Honda for this exact CMBS malfunction in several other models. They just tell me to manually turn it off every time I get in the car. I am human and sometimes I forget, so this is not a solution. I'm afraid that this buggy "safety" system is going to get me and my child killed one of these days. I am happy to have the system inspected, but it doesn't keep a log of every time it activates so there's no real way to verify the false positives, and it happens randomly so it's very hard to recreate.

I was driving to work in the rain on the highway and I heard a big thump and I thought I had hit something and my wheel went sideways and I kept trying to keep my car on the road even though I didn’t hit anything.

My 2020 Civic Si had a total clutch failure at <32,000 miles matching TSB22-017 exactly. The vehicle failed to accelerate on a major interstate. The posted speed limit is 65 mph. While attempting to reach that speed the vehicle was revving at >6000RPM in all gears. I was able to reach 50 mph for short periods, but the vehicle would then slow to 45 or lower. An extreme safety risk on a busy highway. When the vehicle was pulled to the shoulder and stopped, the car would not go into 1st gear at all, leaving me stranded on the side of a busy interstate highway. This vehicle has been properly maintained with no modifications and no abusive driving.

Honda CVT transmission fluid seal leak cause by failed torque converter. Car has a perfect maintenance history, all fluid changes done on time with Allen Honda at Bryan Texas including filters associated. Car is garage kept, not driven hard. Always driven in economy mode for smooth efficiency. Failure occurred at 86,165 miles. Significant enough I am reporting this, as it is a safety issue, however don't know if other Honda civics have had this issue. A normal CVT transmission should last 150,000 miles before issues start according to manufacturer (Honda) who built the car. Two photos attached displaying the leak and puddle on my driveway. Leak is a slow drip, fixing it in the morning at a shop which will put me out of almost $3000 not under warranty because car is 6 years of age instead of 5 years. Honda needs to be made aware this is a serious safety concern, had I not caught it, it could have led to crash possibly, or fire from overheating. Leaking areas circled in red. Car currently not drivable, having to tow it in the morning to replace failed parts.

The contact owns a 2020 Honda Civic. The contact stated that while sitting in the vehicle with the vehicle turned off, the contact heard a pop. Upon inspection, the contact discovered that the rear windshield had cracked without impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,821. The VIN was unavailable.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that parts for the recall repair were on backorder. No information on when parts would be available was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My 2020 Honda Civic's passenger seat weight sensor failed due to an internal electrical failure. This is an officially diagnosed issue from a Honda Dealership. This put's my passenger's at risk as the airbags will not deploy due to the sensor not reading the passenger's weight. The vehicle has not been in an accident that would have caused this sensor to fail. On 10/16 the SRS light (reading airbag system problem) first showed while driving. The light is still on.

My steering gradually stiffens then suddenly releases while traveling the highway. It cycled this way during the entire trip. It acted this way for the first time Oct 22, 2025 on the outgoing part of my hour long trip. It acted this way the second time Oct 25, 2025 on the hour long return drive home. I was the only one in the car at the time. Therefor, it put my own safety in jeopardy plus those traveling the highway at the same time I was traveling on the highway. I am calling my Honda dealership in the morning, Monday October 27, 2025, to set up an appointment to bring my car in. There were no warning lamps, messages nor other symptoms of the problem prior to the failure and when it first appeared on Oct 22, 2025. I find that I am not the only one experiencing this problem with a 2020 Honda Civic SI a 10th generation Civic.

The vehicle was moving forward at 10 mph and went over a manhole cover that was protruding 4 inches out of the ground that was on the driver’s side. The manhole cover came in contact with the underside of the car and set the front driver’s side airbag off.

1 injured

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: BCM (body mechanical module) became faulty, causing car to turn on ignition by itself. Would be sitting in car with it off and the ignition would turn on causing issues with battery and gas consumption. Also in order to save that until it was figured out what was wrong I had to disconnect the battery causing multiple resets to my electrical system. Yes. Q: How was your safety or the safety of others put at risk? A: Would be sitting in car with it off and the ignition would turn on causing startling and issues with battery and gas consumption. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Confirmed and fixed so far by a small and independent electrical mechanic. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No.

There is a known recall on the fuel pump and the last bulletin from Feb 25 #24008 lists All Vins except ones starting with JHM. My Honda has shut down on 6 occasions. I took it to a mechanic who diagnosed it as the fuel pump is bad. He showed me the bulletin. When I contacted Honda I was told this Vin is not included. it has under 50,000 miles on it. I believe this is somehow being overlooked in the recall for some reason This is dangerous for me to continue driving this car. It is an expensive repair for a car with under 50k miles. Please help

The steering wheel becomes "sticky" and requires more force than usual to move it to the right or left. This is particularly noticeable when driving in a straight line, and the issue becomes apparent after driving for roughly 10 minutes. This causes an overcorrection when making minor adjustments to stay centered in a lane. Doing further research online reveals that many others are having the same issue with their 10th generation Honda Civics, and many dealers are attributing the issue to the Electronic Power Steering system (EPS). A replacement EPS rack costs thousands to replace, making it unobtainable for some. There have been no codes or warning lights, and the issue has been going on for at least a year.

ALL SAFTY LIGHTS APPEAR ON DASHBOARD. SAFTY FUNCTIONS NOT ENABLED.

While driving down the road my steering wheel locks or sticks then quickly releases causing me to overcorrect the steering wheel. This happens on a continuous basis while driving. There are no warning lights or messages that come on. I took it to dealership for a diagnostics and they determined it to be the steering gear box but not considered a a recalled item.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and informed the contact that parts were not yet available for the recall repair, and there was no information on when parts would be available. The contact called another dealer, Holman Honda of Fort Lauderdale (12 E Sunrise Blvd, Fort Lauderdale, FL 33304); who confirmed the information provided by the first dealer. The manufacturer was made aware of the issue and opened a case. The manufacturer informed the contact that the parts were on back order. The contact had not experienced a failure.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the local dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The dealer was contacted several times about the recall repair and the availability of parts to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I received an email from Honda regarding a safety recall, stating that the defective part is now available. However, when I called different Honda dealerships, they told me to disregard the notice because the part is not available. If the repair cannot be done, I am concerned why Honda sent the notice in the first place.

I am writing to formally report a persistent and widely experienced issue with the air conditioning system on Honda Civic models from 2017 through 2025 (10th generation). Many owners, including myself, have encountered repeated failures where the A/C system either stops working entirely or begins to blow hot air. These issues appear to be linked to faulty components such as the condenser and evaporator, which have become known problems within the Civic community. I've also noticed that people will fix this issue, only to have it return a few years later. I got lucky when we purchased my car in 2020. We added a Honda Care package, which is still under warranty. They will replace everything without additional payment. What’s concerning is that once the vehicle is out of warranty, owners are being quoted anywhere from $1,300 to $3,000 for repairs, costs that seem excessive for a known defect affecting a major comfort and safety feature. I respectfully ask that Honda recognize this issue and provide appropriate support or reimbursement options for affected customers, especially considering the pattern and volume of complaints. Please let me know how Honda intends to address this concern and if there are any extended warranties or recall programs currently in place for the affected A/C components. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Honda Civic. The contact stated while driving 40 MPH, the air conditioner was blowing out hot air, and there was steam coming out of the passenger's side air conditioner vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where freon was added to the air conditioner system service port, and the contact was informed that there was no leak. The contact stated that the failure recurred a month later. The vehicle was then taken to the dealer, where it diagnosed that the air conditioner condenser had failed and needed to be replaced. The contact stated that the vehicle was repaired twice and was currently in the process of being repaired a third time. The contact related the failure to Technical Service Bulletin Number: 19-091(Warranty Extension: 2016-21 Civic A/C Condenser). The manufacturer was notified of the failure, and informed the contact that the failure would be recorded. The failure mileage was approximately 58,000.

The A/C system failed due to contamination from the ac condenser and compressor shaft seal leaking. It was inspected at Hardin Honda dealership and confirmed these systems were leaking and the entire system was contaminated. My vehicle is available for inspection upon request. My safety is put at risk because the contamination can cause the engine to fail. The problem has been confirmed by Hardin Honda dealer and Honda issued two warranty extensions to fix these issues. Hardin Honda put in writing that the defect code is 6C300 and one of the two warranty extensions is under this code. Honda issued Service Bulletin 19-091 for my issue, but they are now refusing to stand behind their warranty extension. When we took it to the dealership they said our issue was not the same and that we had to pay thousands of dollars to fix the entire a/c system. The dealer said they cannot fix the two parts under warranty because the whole system is contaminated but the whole system is contaminated because of those two parts leaking. We reached out to Honda Corporation and they refuse to correlate our issue with the warranty extensions even though we have in writing from Hardin Honda that our A/C issues are the ones under the warranty. Honda issued these warranty extensions and are refusing to pay for the damages that my car is experiencing. The A/C system stopped working on 7/14/2025 and I took the car to the dealership on 7/17/2025 to get it checked out. Honda issued these warranties because of a manufacturing fail on their part and now they are refusing to fix their own issue and making us pay for damages that we had no idea were happening until our A/C system went out. If Honda had issued a recall for these faulty parts, then I would have taken my car in to be fixed right away and my whole a/c system would not be contaminated. We have been in communication with Honda Corp but they will not assist us and will not stand behind their warranty extensions.

Phantom braking. Really dangerous

I bought this car from a Honda dealership in Cincinnati. I searched for this specific year and color. It had about 48k miles on it when I got it. I have only put on 14k miles now. I purchased the warranty. After a year of owning it. My paint on the plastic pieces started to chip off. The mirror is nearly completely paintless, and the door handles look bad as well. I have been trying to work with Honda. The dealership recognized this was an issue with this color. There is a class action for the white as well. The honda dealership said Honda corporate should do something about it since I haven't had this car very long. Honda corporate came back and told me that they would have only covered it in the year of 2020 which is silly because the car is a 2020. I purchased it at the end of 2023. So as soon as I got this off of the lot I was [XXX] essentially. I told them that I haven't even put that many miles on the car and they said it didn't matter. Online everywhere talks about the issues with the paint chipping on the plastics and they refuse to recognize it. I was quoted over 1000 to fix the more serious issues but another 400 more to fix everything and that was just for the parts and not the labor. The dealership service manager at Honda recognized this was a problem but corporate doesn't want to do anything about it. The issue started happening a year after I purchased it. I haven't even owned it for a full two years. Not even 14k miles on it since my purchase. Purchased the warranty and they refuse to help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Researched and found this has been a common issue with this make and model. Clutch slippage at random times when accelerating, reported to Honda dealership multiple times, stated there wasn’t any issue with vehicle and denied this was a common issue even though it has been reported by multiple owners of this year/make/model. 3-4 days ago, clutch started disengaging while driving and constantly had the burning friction smell. Fortunately I was able to get my vehicle to the dealership without having to be towed but it was a slow with lots of praying to the car gods. Now the dealership is charging me an outrageous amount to repair, even though I reported this months ago (prior to it getting this bad) and was told there wasn’t nothing wrong with it. My estimate for repairs came to just under $5k for something that should’ve been fixed when it was first reported (which probably would’ve been way less in cost to fix at that time). AND…I had to tell them what the issue was in detail because they treated me like I was stupid. This should’ve been a recall a long time ago with all the reports and complaints from so many people instead of Honda treating people like they’re stupid.

1: Fuel pump - This recall was fixed last weekend on 6/14/25. On [XXX] My vehicle stalled on a major road with my son in the car. 2: I have my [XXX] son with me most of the time. The vehicle stalled while I was driving. Myself or my son could of been very injured or worse if I wasn't able to get off the main road. The fuel gage said it was full of gas, but it wasn't moving with what miles the car said it had left. 3: N/A 4: I believe it was inspected because it states in the recall the the fuel pump impeller wasn't molded properly. 5: Yes, all of my check engine lights came on. While pushing on the gas peddle the car wouldn't move. The car started to slow down and shake. It first appeared a week after I got the recall fixed on 6/22/25 Side note: I don't currently have the documents in my possession. Its in the car at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Both fuel pumps failed and were replaced. The parts were saved for inspection upon request. My car shut down while I was accelerating on the entry ramp to a major highway. If it had not been for my skilled driving and fast thinking, a major accident with injuries would have occurred. The mechanic who fixed my car said this was the 12th one he has repaired. The vehicle was not inspected by anyone from Honda but we did save all the old parts so that it could be verified. There were absolutely no warning lights, messages or other symptoms of the problem prior to the failure. Honda has a recall for this exact problem, for this exact same car but the VIN for my car has not been released yet because they are doing it increments, apparently. What doesn't make sense is that they don't agree to accept responsibility for this recall on the cars that have broken down and been diagnosed with this recall because the VIN hasn't been released yet! This is a $1900 repair that I had to come out of pocket for and I need to be reimbursed in order to payback the money borrowed to pay for the repair. Can you somehow help with this problem. I have the receipts for the repair but don't have them with me at the office where I am sending this message. I can provide them if you need me to but the total amount paid for the repair was $1984.

My automatic Breaks that prevents me from rear ending a car keeps engaging when I am a few car lengths from another vehicle. It’s happened once yesterday and once today. Both times in heavy traffic areas. I’ve had the car for two years and this is the first time this has happened. Thankfully no one was following close behind because they may have hit me. I’m afraid this is going to happen one day when someone is too close and I’m going to get rear ended. It’s really scary and dangerous. I’m scared to drive my car.

The contact owns a 2020 Honda Civic. The contact stated that the front driver’s side door failed to open as needed. The contact stated that several attempts were needed to open the door. After investigating the failure, the contact related the failure to the steel beams inside the door. The contact stated that the failure occurred frequently. The contact had suffered rotator cuff injuries on both shoulders. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,000.

The evaporator in my 2020 Honda Civic failed without warning, causing the air conditioning system to stop blowing cold air. This posed a safety risk, especially in hot weather, as it affected driver comfort and increased the chance of fatigue or distraction. The issue was diagnosed and confirmed by a certified Honda dealership, whose staff acknowledged that evaporator failure is a common problem in 10th generation Civics and that Honda corporate is aware of multiple similar cases. While Honda has extended warranty coverage for other A/C components, the evaporator—despite its high failure rate—remains excluded. The repair is extremely labor-intensive and costly, often exceeding what many owners can reasonably afford, which discourages timely repairs. In many cases, the failure is due to leaking refrigerant, which not only compromises system performance but also poses an environmental hazard. There were no warning lights or messages before the failure, and the component is available for inspection upon request. I am requesting that Honda extend warranty coverage to include the evaporator and provide reimbursement for repairs due to the widespread nature, safety concerns, and environmental impact of this issue.

While making a slow right turn into a shopping plaza, I accidentally struck a median curb with only the driver’s side front tire. Despite the low speed and minimal impact, the passenger side front airbag deployed without cause, severely endangering my passenger. Aside from a flat tire, there was no damage to the body of the car. Fortunately, we were moving slowly enough to avoid injury, but had we been going any faster, it could have caused serious harm. After the incident, both front seatbelts locked, rendering the vehicle unsafe for both the driver and passenger. I later discovered that there are confirmed recalls affecting the passenger airbag system (specifically the front passenger seat weight sensor) for 2020 Honda Civics—my car’s exact make and model—but my VIN does not appear to be included, despite exhibiting the same failure. When I brought the car to a Honda dealership, I was told the recall did not apply and was quoted $10,000 in repairs for the SRS and seatbelt systems. Rather than addressing the potential manufacturing defect, I was instead hounded to trade in the vehicle. I believe this incident reflects a serious safety malfunction tied to an existing recall and deserves investigation. My vehicle may have been improperly excluded from a recall campaign affecting others with identical equipment and model specifications.

Very frequently, the brake alert system comes on while on the highway causing my vehicle to engage the braking system. This happens whether or not there is a vehicle in front of me.