2019 FORD FLEX

4 recalls, 280 complaints - 59 TSBs

STRUCTURE:BODY

Defect Description

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Consequence

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-... Read more

92,347 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image wh... Read more

Consequence

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional le... Read more

1,448,655 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Consequence

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7... Read more

30,715 vehicles affected

Manufacturer: Ford Motor Company

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Defect Description

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Consequence

An electrical arc can increase the risk of a fire.

Remedy

Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's nu... Read more

87 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

280 total complaints 7 crashes 5 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	45
UNKNOWN OR OTHER	39
ENGINE	31
POWER TRAIN	23
STEERING	20
AIR BAGS	14
FUEL/PROPULSION SYSTEM	12
SERVICE BRAKES	8
FUEL SYSTEM, GASOLINE	6
SUSPENSION	6

Incident date: Jul 6, 2026

The contact owns a 2019 Ford Flex. The contact stated that while driving at various speeds on several occasions, the driver-side exterior B-Pillar trim partially detached, hit the driver-side window, and eventually fractured in half. The vehicle was taken to a dealer, where it was determined that th... Read more

Incident date: Oct 13, 2025

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f... Read more

Incident date: Jan 15, 2021

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse(R), the rear-... Read more

Incident date: Oct 13, 2025

Incident date: Jan 15, 2021

Incident date: Jun 10, 2026

Back up camera is inverted. Its been 8 months sinse recall. Nothing from Ford. 2 Computer screen will not update,

Incident date: Dec 20, 2024

My Ford Flex has an open recall to fix the rear-view camera from December 2024. The status shows "Recall Incomplete, remedy not yet available". This is now going on 18 months and it is unacceptable that they cannot fix it. It is a safety issue because my rear-view camera does not work and I am filin... Read more

Incident date: Nov 1, 2025

REAR-VIEW CAMERA DOES NOT DISPLAY A VIDEO IMAGE, IF SO, IT IS INTERMITTENT OR HAS LOSS OF IMAGE, AND OR DISTORTED IMAGE.

Incident date: Dec 31, 2021

MY VEHICLES REAR-VIEW CAMERA DISPLAYS AN INVERTED VIDEO IMAGE, INTERMITTENT OR PERSISTENT LOSS OF IMAGE, AND DISTORTED IMAGE. MY SON HAS AUTISM AND WILL RUN BEHIND OUR VEHICLE WITHOUT WARNING. HE WAS ALMOST HIT DUE TO MY CAR'S FAULTY CAMERA. I BROUGHT MY CAR TO THE DEALERSHIP WHEN IT WAS STILL UNDE... Read more

Incident date: Apr 4, 2026

I purchased a brand-new 2025 Chevrolet Traverse and have been dealing with a loud brake squeal that makes the vehicle sound like it has worn-out brakes. I’ve taken it to two different Chevrolet dealerships, and instead of fixing the issue, I’ve repeatedly been told that this is a common problem ... Read more

Incident date: Feb 15, 2020

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train). The contact stated that during routine maintenance, information pertaining to a "Do Not Drive" recall, and diagnostic trouble codes: C1417-97 and C1494-07 were retrieved. The c... Read more

Incident date: Dec 11, 2025

I am reporting a severe safety hazard on my 2020 Audi Q8 directly caused by the software update for NHTSA Recall 25V900 (Audi 90TV). The recall shows as "completed" on my VIN, but it left the vehicle with an active driver assistance defect that did not exist before. No accident has occurred, but the... Read more

Incident date: Apr 3, 2026

I had just started my car and when i turned my radio was on ,that has been playing music & letting my take take calls thru just fine. I then turned the audio off because I was on a phone call & didnt want it to conect to the car and all i could hear & everyone in walmart parking lot could hear was E... Read more

Incident date: Sep 1, 2025

The contact owns a 2019 Jeep Cherokee. The contact stated that the Four-Wheel Drive Service light was illuminated. The vehicle was taken to a certified mechanic, who retrieved diagnostic trouble code: C1417/97, indicating a transfer case failure. The vehicle was not repaired. The contact completed ... Read more

Incident date: Jun 3, 2025

The screen shakes. Goes black. Zooms in randomly without prompting. Started dialing up people from recent calls. While trying to get the navigation working. I started drifting into oncoming traffic. Fortunately was able to course correct and avoid collision. Buttons are most time not responsive to t... Read more

Incident date: May 18, 2026

I have replaced the headlights in my 2011 Kia Optima multiple times but no matter what without the brights on, the road is not at all illuminated making it impossible to see at night. When you look at the car head on the lights look as if they would be incredibly bright, but I believe due to faulty... Read more

Incident date: Apr 11, 2026

High voltage battery pack, Power Inverter Module (PIM), and HV charging system. PIM replaced twice (p/n 68381781AD, 8/4/25 and 8/18/25) after being found melted with arcing damage at HV connections. Battery pack has active BPCM fault codes and a recorded cell voltage excursion. Vehicle available for... Read more

Incident date: Apr 11, 2026

I am writing to report a serious, premature failure of a primary emissions and safety-related component (the catalytic converter) that has occurred as a direct consequence of a known, unaddressed manufacturing defect in Hyundai's Theta II engine. My vehicle has a documented history of excessive engi... Read more

Incident date: Apr 20, 2026

While pulling into my parking garage at work I put my 2017 Ford Fusion into park to open the door and scan my card. When I tried to shift out of park the gear shifter indicated a shifting fault that required service. The car was towed to a Ford Service Center where the problem as diagnosed to be the... Read more

Incident date: Feb 1, 2026

Transmission is giving a whining noice when accelerating. Took it to Toyota dealer, they said the transmission needs to be changed and it will cost me $11,000 . There are many complaints online about these UA80 Transmissions and the root cause is listed to an assembly problem during production but T... Read more

Incident date: Feb 1, 2024

For the last 6 months, I keep getting a "shift to Park" message on my dashboard indicating that my vehicle is not in park (in which it is). The problem is getting wors, so I called GMC on 5/14/26 to inquire and was informed that my VIN number WAS not include in the resent class action lawsuit for t... Read more

Incident date: May 13, 2026

Vehicle suddenly starts having multiple lights and warnings come up such as road departure mitigation, adaptive cruise problem, collision mitigation, auto high beam, etc. reading online it seems multiple people with honda oddysey are experiencing the same issues.

Incident date: Oct 10, 2025

All of my service lights light up on the dashboard. A few times now, my car has stopped or the gas pedal doesn’t want to work in the middle of the road when the car was already running.

Incident date: Mar 1, 2025

2004 Hyundai Sonata GLS front sub frame (K Frame) has rusted out but I guess for certain VIN numbers there was a recall. Mine has the same issue and has caused suspension issues with the control arms and axles, subframe has snapped due to rusting in Michigan.

Incident date: Aug 29, 2025

Interstate driving when I was required to brake quickly. Truck aggressively pulled to the right nearly colliding with another vehicle. There was a recall out for the very same thing on later model Z71 Chevy trucks. It seems I bought one that has quirks from earlier and later model vehicles. Owner ma... Read more

Incident date: Mar 1, 2025

The rack-and-pinion system failed, causing steering to become difficult at low speeds and worsening rapidly over weeks. It was inspected by a mechanic at EV Coastal in Santa Ana, who said it was not the U-Joint or bolt corrosion issue addressed by an earlier NHTSA recall. There were no notifications... Read more

Crash

Incident date: Mar 1, 2025

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank image or was inoperable while reversing.... Read more

Incident date: Mar 1, 2025

Incident date: Aug 24, 2025

Intermittent warning to "Refill Inverter Coolant" displays on the dash screen. This is a known issue pursuant to SA512 (ELE 270 Rev 3) due to faulty coolant that crystallizes and interferes with the sensor. However, per Kia, it is only covered under standard warranty (5 years/60k miles) and while my... Read more

Incident date: Jun 15, 2025

See attached document for complaint.

Incident date: Aug 24, 2025

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly and only intermittently operated. The contact stated that the rearview camera image occasiona... Read more

Incident date: Jan 14, 2026

My 2024 Honda Prologue is experiencing ongoing drivetrain issues that include noise, vibration, clunking, and a binding sensation. These symptoms occur during turning, accelerating, and at low speeds. I brought the vehicle to the dealer, and they inspected it, but they told me there is no solutio... Read more

Incident date: Apr 1, 2025

Transmission downshift from 6 to 1 at high speed without warning. Loosing control of the vehicle at highway speed that easily could result in a crash with fatalities.... No inspections performed, manufacturer refused to fix/replace the defective parts due age and mileage.... not fair for a manufact... Read more

Incident date: Apr 1, 2025

2025 CADILLAC XT6 AWD SPORT, VIN [XXX] , PURCHASED NEW FROM [XXX] [XXX] ON FEBRUARY 20, 2026. THE VEHICLE'S AUDIO SYSTEM INTERMITTENTLY ACTIVATES ALL SPEAKERS WITHOUT COMMAND WHILE THE VEHICLE IS IN MOTION. THE CONDITION OCCURS UNPREDICTABLY AND PRODUCES A SUDDEN LOUD AUDIO EVENT INSIDE THE CABIN... Read more

Incident date: Apr 1, 2026

Front facing camera, located in front grill, has inadequate water proofing, which eventually shorts out the camera and causing it to become inoperable. This creates a blind spot when backing up or driving in tight spaces with such a large truck. When the front camera blacks out, you lose visibilit... Read more

Incident date: Apr 1, 2026

My 2021 ford bronco sport had a very dangerous issue on April 4th 2026. Nearly run over by a huge semi. Traveling at 70 miles per hour on I- 5 my vehicle had a sudden loss of power and wrench light went on, no prior signs. Semi traveling behind me nearly crashed into semi in the next lane as he ... Read more

Incident date: Apr 1, 2026

Incident date: Jan 1, 2024

My driver side front headlight fan is malfunctioning. It stays on and makes a loud noise when the car is parked and off and the lights are still on. This is a known defect and my dealership is asking for 2k to pay for it. I am concerned the light will go out causing safety concerns. (TSB) SA01323 an... Read more

Incident date: Apr 6, 2026

There was a recall for my type of vehicle regarding the transmission. We have tried calling and dealing with Kia about it but they keep saying that our vehicle is not on the list for the recall, we have had the car since the release and are the only owners. The transmission has been showing the same... Read more

Incident date: Apr 1, 2023

The electronic part of the dash stopped working. This has been an issue on many jeeps of this year with no recall to get it repaired

Incident date: Apr 1, 2023

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the v... Read more

Incident date: Jan 1, 2021

This complaint goes with my issue 11727421. After I replaced my driver from in [XXX] , my passenger front blew out on XX entrance ramp from the expressway north of [XXX] . Called [XXX] and AAA took us to [XXX] . Replaced tire next day. Two tire failures on the same trip! This one was scary. Very ... Read more

Incident date: Mar 26, 2026

I was charging at a Tesla Supercharge using the OEM Porsche converter and my car experienced a catastrophic electrical fault. The charge completed but the charger was hard to pull out and then my car had battery fault errors and said it needed immediate service. I took it to the dealer and they pull... Read more

Incident date: Mar 20, 2026

Vehicle failed to restart after Auto Idle Stop engaged while stopped in traffic. The engine shut off as expected but did not restart when releasing the brake pedal. A warning message appeared briefly on the dashboard but could not be fully read due to traffic conditions. The vehicle remained unresp... Read more

Incident date: Mar 20, 2026

I am on my second 2026 Honda Passport. The first one was taken to dealership 6 times (once at red rock Honda in Colorado and 5 times at Cleo bay in Texas) for a failed part in the steering wheel. The airbag and other parts were replaced and would fail again afterward. I had to replace it with anothe... Read more

Incident date: Mar 20, 2026

Incident date: Feb 5, 2024

Going home from work, At highway traffic light intersection and car began to shake, sputter.. Engine and Oil light briefly came on before car stalled and shut off. In panic put gear into park, turned ignition button, car started and was able to put into drive and proceed. Not long after, on a main ... Read more

Incident date: Nov 1, 2023

There is a foot and brake pedal clearance that is a safety issue. The driver side lower heat vent impinges on the driver right foot when when hitting the brake. Looking on the internet this is a known issue that Ford refuses to fix. Customers are modifying or removing the heat vent for their safet... Read more

Incident date: Feb 5, 2024

Incident date: Mar 17, 2023

The contact owns a 2020 Nissan Rogue. The contact stated that while driving at various speeds, the front driver’s side seat failed to remain in a locked position as intended, and the seat moved while the vehicle was in motion. The local dealer was contacted. The vehicle was not repaired due to the... Read more

Showing 50 of 280 complaints.

NHTSA Safety Ratings, 2019 FORD FLEX

2019 Ford Flex SUV FWD

Category	Rating
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2019 FORD FLEX

59 manufacturer communications from 42 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	18
350000 EQUIPMENT	6
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	6
060000 ENGINE AND ENGINE COOLING	6
100000 POWER TRAIN	4
118000 ELECTRICAL SYSTEM:SOFTWARE	3
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	2
160000 STRUCTURE	2

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus

350000 EQUIPMENT

Some 2016-2019 Flex vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To correct

162300 STRUCTURE:BODY:DOOR

118000 ELECTRICAL SYSTEM:SOFTWARE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

110000 ELECTRICAL SYSTEM

Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To res

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

350000 EQUIPMENT

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

110000 ELECTRICAL SYSTEM

Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol

980000 UNKNOWN OR OTHER

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

110000 ELECTRICAL SYSTEM

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

132000 VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

060000 ENGINE AND ENGINE COOLING

Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

060000 ENGINE AND ENGINE COOLING

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

060000 ENGINE (PWS)

SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of t

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts

110000 ELECTRICAL SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

350000 EQUIPMENT

Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for upd

NHTSA Safety Investigations, FORD FLEX

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Open , Model Year: 2019

B-Pillar Trim Detachment

The Office of Defects Investigation (ODI) has received five complaints alleging the detachment of the B-pillar trim piece in model year 2019 Ford Flex vehicles manufactured by Ford Motor Company. The complaints allege that the trim piece can detach without warning while driving at highway speeds, ... Read more

PE, Closed , Model Year: 2019

Rear-view Camera Failure

On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to NHTSA through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report ... blank, distorted, or inverted rear-view camera images when in reverse. An inverted or upside-down image can provide false information to the driver increasing the risk of a crash. To date, ODI has received 85 VOQ complaints and additional EWR Field Reports with these allegations for MY 2019 Ford Flex vehicles. During the investigation, ODI found that the MY 2019 Ford Flex vehicle and certain peer vehicles including MY 2015-2018 Flex, MY 2019 Fiesta, Taurus, and Lincoln MKT vehicles are equipped with Magna analog rear-view-only cameras. On December 20, 2024, Ford filed Recall 24V-951 covering 30,715 MY 2019 Ford Flex, Ford Fiesta, and Lincoln MKT vehicles in which the rear-view camera may intermittently display a blank or distorted image. The dealers will replace the rear-view camera for vehicles in the recall population. Per the recall chronology, teardown of three cameras identified fractured solder joints between the microcontroller and the printed circuit board. Ford indicated that other causal factors are being investigated and asserted that the defect is contained within the camera. ODI found that certain peer vehicles excluded from Recall 24V-951 showed a high rate of VOQ complaints. Also, ODI identified reports produced by Ford that indicate the peer vehicles have the same issue as the subject vehicles. To address ODI’s concern, Ford analyzed some field-returned cameras, as well as Ford’s field data and ODI’s VOQ data. Ford stated it did not identify a specific root cause in the Magna supplied cameras. However, on October 13, 2025, Ford filed Recall 25V-695 covering 1,448,655 vehicles of various Ford/Lincoln models equipped with Magna supplied cameras. The cameras demonstrate the same blank or distorted images that prompted Recall 24V-951. It should be noted that Ford is conducting a recall of those vehicles by model/model year that exhibit VOQ complaint rates greater than 10 per 100,000 vehicles. For the remaining vehicles (rates less than 10/100K), Ford is providing a warranty extension (15 years/unlimited miles). Ford has stated that the differences in the rates (field performance) are likely due to the differences in the camera related hardware, such as the wiring harness type that are specific by vehicle model/model year. In view of Ford filing Recall 24V-951 and Recall 25V-695 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

FORD FLEX - All Years Overview

Complete safety history for the FORD FLEX across all model years (2009, 2019).

34 Total Recalls

2,473 Total Complaints

2 Investigations

97 Reported Crashes

19 Reported Fires

0 Reported Deaths

FORD FLEX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019 (current)	4	280
2018	3	81	View
2017	4	53	View
2016	3	121	View
2015	4	119	View
2014	4	323	View
2013	6	777	View
2012	2	89	View
2011	2	178	View
2010	1	181	View
2009	1	271	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 FORD FLEX

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2019 FORD FLEX

Safety Technology

Technical Service Bulletins, 2019 FORD FLEX

Most Affected Components

NHTSA Safety Investigations, FORD FLEX

FORD FLEX - All Years Overview

FORD FLEX - Year by Year

Other FORD Models