2010 FORD FLEX
1 recalls, 181 complaints - 69 TSBs
16V247000 Apr 26, 2016
AIR BAGS:FRONTAL
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high spe... Read more
Consequence
An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy
Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Complaint Statistics
181 total complaints
8 crashes 2 fires 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 30 |
| ENGINE | 30 |
| ELECTRICAL SYSTEM | 13 |
| FUEL/PROPULSION SYSTEM | 12 |
| POWER TRAIN | 11 |
| VEHICLE SPEED CONTROL | 9 |
| UNKNOWN OR OTHER | 9 |
| SERVICE BRAKES | 8 |
| AIR BAGS | 8 |
| SERVICE BRAKES, HYDRAULIC | 8 |
STEERING
Sep 20, 2025
Incident date: Sep 18, 2025
Sudden loss of power steering. After starting car, Codes came up immediately for backup sensor needing service, then loss of power steering needing service, check engine light and flashing mileage on dashboard. Currently at dealership waiting for assessment.
UNKNOWN OR OTHER
Jun 22, 2025
Incident date: Jun 22, 2025
I believe my vehicle is part of the parking prawn recall. It jerked and jolt when in park very aggressively. When we proceeded to try to move the car in reverse it did not budge.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Dec 13, 2024
Incident date: Dec 13, 2024
The rear (reverse) camera and side cameras (ie lane change) do not function. The navigation does not function. The console touchscreen does not adapt to environment light level for safe viewing.
ELECTRICAL SYSTEM
Jul 11, 2024
Incident date: Jul 11, 2024
I am writing to formally file a complaint regarding a significant safety issue with my 2015 BMW i8. I purchased the vehicle from United BMW in Alpharetta, Georgia, on [XXX]. At the time of purchase, the car had 25,000 miles and now has 30,000 miles. Recently, the AC compressor in my BMW i8 failed c... Read more
SERVICE BRAKES
Apr 11, 2024
Incident date: Mar 31, 2024
23V651000 This recall came out in September it has now been 8 months and no remedy has been avaible which to me is not a timely manner, it is getting costly for me to not park near buildings where I normally park or in garages, starting to have to do that and just hope that my car does not catch fir... Read more
LANE DEPARTURE: ASSIST
Mar 22, 2024
Incident date: Mar 20, 2024
A few weeks ago we were driving into town and the car had a light turned on and the smoke was coming out of the front and it smelled burnt. Then the car completely stopped. We almost wrecked. I was pregnant at the time and shod know what could have happened if we wrecked because the car had complete... Read more
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Mar 18, 2024
Incident date: Mar 18, 2022
The contact owns a 2017 Ford Focus. The contact stated on several occasions while the vehicle was in park(P) and being refueled, the vehicle shutoff unintendedly. Additionally, on other occasions, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to a... Read more
ENGINE
Oct 31, 2023
Incident date: Sep 4, 2023
Car thermostat failure, car overheats and only 89000 miles
STEERING
Mar 20, 2023
Incident date: Mar 20, 2023
Car lost all steering while driving down the road
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mar 19, 2023
Incident date: Nov 7, 2022
constant failure of the blend door actuator causes a clicking noise in the cabin upon starting the vehicle, or switching from vent mode to defrost mode. Also happens intermittently when activating the air conditioning. the clicking is loud enough to be heard from outside the vehicle. Unit has been r... Read more
SEATS
Mar 19, 2023
Incident date: Jun 15, 2022
This specific car with this VIN number is missing the back window and just a piece of wood is covering where the window should be. Grocery bags and rags are sticking out of the wood. A 10 month old child travels in this car in freezing cold weather conditions. Back seat rests were also missing from ... Read more
VISIBILITY/WIPER
Mar 19, 2023
Incident date: Mar 15, 2020
This specific car with this VIN number is missing the back window and just a piece of wood is covering where the window should be. Grocery bags and rags are sticking out of the wood. A 10 month old child travels in this car in freezing cold weather conditions. Back seat rests were also missing from ... Read more
UNKNOWN OR OTHER
Mar 19, 2023
Incident date: Mar 15, 2020
This specific car with this VIN number is missing the back window and just a piece of wood is covering where the window should be. Grocery bags and rags are sticking out of the wood. A 10 month old child travels in this car in freezing cold weather conditions. Back seat rests were also missing from ... Read more
EXTERIOR LIGHTING
Feb 16, 2023
Incident date: Feb 11, 2023
Automatic high beams don’t work fluidly. This is a safety issue because they are sensitive to the point where it seems you are “high beaming” oncoming traffic. This problem has been confirmed by several legitimate websites and by myself. All components are in working order. There are no warnin... Read more
STRUCTURE:BODY
Feb 16, 2023
Incident date: Feb 11, 2023
1. Serious frame rust found (holes punched on the inside frame rails, middle of truck). We have yet to check the rest of the truck. The truck was originally coated by ziebart ~3 times, coated with rust protective paint for maintenance (myself). The rust could not be slowed. 2. Myself including... Read more
ENGINE
Sep 14, 2022
Incident date: Aug 23, 2022
My 2010 Ford Flex began inadvertently surging forward in acceleration without me making it do this exactly 3 months after I purchased the vehicle. The Ford Dealer was unable to re-produce the problem on several occasions and said my vehicle was fine. No error messages reported in the computer. This ... Read more
UNKNOWN OR OTHER
Sep 14, 2022
Incident date: Aug 23, 2022
My 2010 Ford Flex began inadvertently surging forward in acceleration without me making it do this exactly 3 months after I purchased the vehicle. The Ford Dealer was unable to re-produce the problem on several occasions and said my vehicle was fine. No error messages reported in the computer. This ... Read more
FUEL/PROPULSION SYSTEM
Sep 14, 2022
Incident date: Aug 23, 2022
My 2010 Ford Flex began inadvertently surging forward in acceleration without me making it do this exactly 3 months after I purchased the vehicle. The Ford Dealer was unable to re-produce the problem on several occasions and said my vehicle was fine. No error messages reported in the computer. This ... Read more
SUSPENSION
Sep 2, 2022
Incident date: Jul 12, 2022
Rear suspension toe-link failure on left side. Incident occurred without any notice at speed of approximately 30-35 MPH on highway after pulling away from having stopped for traffic light at intersection. Vehicle swerved uncontrollably to right at approximately 45 degrees, then began slow drift to... Read more
AIR BAGS
Jan 17, 2022
Incident date: Dec 14, 2021
The air bag light is on stating that the code of b0001 driver frontal stage 1 deployment control and also code u0253. I have never in my life ever had an issue like this. No accidents either
UNKNOWN OR OTHER
Jan 11, 2022
Incident date: Jan 8, 2022
I was in a parking lot and i felt the steering wheel shake and I got a message about the power steering assist fault. If I was moving or driving in traffic my family and my self could have been killed.
FUEL/PROPULSION SYSTEM
Apr 4, 2021
Incident date: Jan 30, 2021
LEAKY FUEL TANK. STRONG SMELL OF LEAKY FUEL. WORRIED THAT VEHICLE MIGHT CATCH FIRE. TOOK IT INTO MY LOCAL OIL CHANGE PLACE AND THEY COULD NOT FIND LEAK. I CAN SEE A PUDDLE OF FUEL ON MY DRIVEWAY - ABOUT 2-3 FEET ROUND. BELIEVE FUEL TANK HAS CORRODED. BUT I AM TOLD THE TANK IS MADE OF PLASTIC. ... Read more
SUSPENSION
Mar 24, 2021
Incident date: Mar 23, 2021
TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED WHILE DRIVING 35 MPH, THE PASSENGER'S SIDE REAR TIRE WAS DRIFTING TO THE RIGHT INDEPENDENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND PULLED TO THE SIDE OF THE ROADWAY. THE CONTACT HA... Read more
WHEELS
Mar 24, 2021
Incident date: Mar 23, 2021
TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED WHILE DRIVING 35 MPH, THE PASSENGER'S SIDE REAR TIRE WAS DRIFTING TO THE RIGHT INDEPENDENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND PULLED TO THE SIDE OF THE ROADWAY. THE CONTACT HA... Read more
VEHICLE SPEED CONTROL
Oct 20, 2020
Incident date: Aug 15, 2020
WHEN I PRESS ON GAS IT JERKS AND FEELS LIKE ITS STRAING TO KICK UP.DRAGGING NO GAS ITS PULLING. AND WHEN I BREAK THE PEDDLES PUSH BACK AND MAKE WEIRD NOISES.IT SOMETIMES DON'T STOP .THE RADIO BUTTONS DOESN'T WORK NONE OF THEM.I PURCHASED THIS VEHICLE 08/15/2020
SERVICE BRAKES
Oct 20, 2020
Incident date: Aug 15, 2020
WHEN I PRESS ON GAS IT JERKS AND FEELS LIKE ITS STRAING TO KICK UP.DRAGGING NO GAS ITS PULLING. AND WHEN I BREAK THE PEDDLES PUSH BACK AND MAKE WEIRD NOISES.IT SOMETIMES DON'T STOP .THE RADIO BUTTONS DOESN'T WORK NONE OF THEM.I PURCHASED THIS VEHICLE 08/15/2020
FUEL/PROPULSION SYSTEM
Aug 12, 2020
Incident date: Aug 9, 2020
SUDDEN REPEATED INTERMITTENT STALLS AT HIGHWAY SPEED WITHOUT WARNING
STEERING
Apr 7, 2020
Incident date: Apr 7, 2020
INTERMITTENT ELECTRICAL FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM CAUSES THE VEHICLE TO UNEXPECTEDLY PULL TO THE LEFT OR TO THE RIGHT WHILE UNDER ACCELERATION ON VEHICLE SPEEDS ABOVE 20 MPH WITHOUT INDICATION FROM THE TELL-TALE TO THE OPERATOR TO INDICATE THERE IS A PROBLEM OR INTERMITTENT... Read more
ELECTRICAL SYSTEM
Apr 7, 2020
Incident date: Apr 7, 2020
INTERMITTENT ELECTRICAL FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM CAUSES THE VEHICLE TO UNEXPECTEDLY PULL TO THE LEFT OR TO THE RIGHT WHILE UNDER ACCELERATION ON VEHICLE SPEEDS ABOVE 20 MPH WITHOUT INDICATION FROM THE TELL-TALE TO THE OPERATOR TO INDICATE THERE IS A PROBLEM OR INTERMITTENT... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Apr 7, 2020
Incident date: Apr 7, 2020
INTERMITTENT ELECTRICAL FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM CAUSES THE VEHICLE TO UNEXPECTEDLY PULL TO THE LEFT OR TO THE RIGHT WHILE UNDER ACCELERATION ON VEHICLE SPEEDS ABOVE 20 MPH WITHOUT INDICATION FROM THE TELL-TALE TO THE OPERATOR TO INDICATE THERE IS A PROBLEM OR INTERMITTENT... Read more
STEERING
Apr 4, 2020
Incident date: Mar 5, 2020
AFTER STARTING THE VEHICLE AND WHILE STILL STATIONARY THE VEHICLE DISPLAYED A 'POWER STEERING ASSIST FAULT' AND THE POWER STEERING FAILED. THE CAR IS VERY HAD TO STEER AFTER GETTING THIS ERROR MESSAGE. I WAS ABLE TO STOP AND RE-START THE CAR AND THE ERROR MESSAGE WAS NOT DISPLAYED AGAIN AND I WAS ... Read more
ENGINE
Feb 14, 2020
Incident date: Feb 13, 2020
TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED WHILE STOPPED AT A STOP SIGN THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THE WATER PUMP FAILED WHICH FLOODED THE ENGINE. THE VEHICLE WAS TAKEN TO PLANET FORD LOCATED AT (20403 I-45, SPRING, TX 773... Read more
STEERING
Feb 6, 2020
Incident date: Jan 29, 2020
TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING 20- 30 MPH THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT ALSO STATED THAT THE STEERING WHEEL ALSO PULLED TO THE LEFT AND TO THE RIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WAS AN ABNORMAL RUBBING SOUND DETECTED IN THE STEERIN... Read more
UNKNOWN OR OTHER
Dec 9, 2019
Incident date: Dec 7, 2019
THE CAR'S FUEL GAUGE WILL SUDDENLY DROP TO EMPTY AND THE CAR WILL RUN OUT OF FUEL. BY DOING SOME RESEARCH THIS IS A VERY COMMON PROBLEM WITH FORD FLEX AND IT IS VERY DANGEROUS. THIS HAS HAPPENED MULTIPLE TIMES AND THE MOST RECENT WAS THIS WEEKEND WHEN MY WIFE WAS DRIVING ON THE INTERSTATE AND IT DI... Read more
FUEL/PROPULSION SYSTEM
Dec 9, 2019
Incident date: Dec 7, 2019
THE CAR'S FUEL GAUGE WILL SUDDENLY DROP TO EMPTY AND THE CAR WILL RUN OUT OF FUEL. BY DOING SOME RESEARCH THIS IS A VERY COMMON PROBLEM WITH FORD FLEX AND IT IS VERY DANGEROUS. THIS HAS HAPPENED MULTIPLE TIMES AND THE MOST RECENT WAS THIS WEEKEND WHEN MY WIFE WAS DRIVING ON THE INTERSTATE AND IT DI... Read more
ENGINE
Nov 7, 2019
Incident date: Nov 4, 2019
2010 FORD FLEX WITH DURATEC 3.5L ENGINE - SUDDEN WATER PUMP FAILURE CAUSES COOLANT TO FLOOD THE ENGINE, WHICH CAN CAUSE THE ENGINE TO OVERHEAT AND CUT OFF WHILE DRIVING, WITHOUT WARNING. THIS HAPPENED TO ME WHILE DRIVING TO WORK. LUCKILY I WAS ABLE TO PULL OFF THE ROAD SAFELY. THERE ARE MANY OT... Read more
ENGINE
Oct 25, 2019
Incident date: Oct 25, 2019
WE HAVE REPLACED THE TURBOS IN OR FORD FLEX ECOBOOST 5 TIMES WITHIN 2.5 YEARS!! THE FRONT AND REAR TURBOS BOTH JUST WENT AGAIN WITHIN ONE MONTH OF EACH OTHER!! WE WERE FINALLY TOLD BY A LINCOLN MECHANIC THE ISSUE IS A BAD/FAULTY OIL SEPERATOR MADE BY FORD. IT IS PUSHING TOO MUCH OIL INTO THE TURBOS ... Read more
EXTERIOR LIGHTING
Sep 22, 2019
Incident date: Sep 18, 2019
BLUE FLASHING LIGHT HAS COME ON LEFT SIDE DRIVERS SIDE ABOVE THE EMERGENCY BRAKE UNDERSIDE OF THE DASH. STAYS ON EVEN AFTER CAR IS TURNED OFF.
UNKNOWN OR OTHER
Sep 22, 2019
Incident date: Sep 18, 2019
BLUE FLASHING LIGHT HAS COME ON LEFT SIDE DRIVERS SIDE ABOVE THE EMERGENCY BRAKE UNDERSIDE OF THE DASH. STAYS ON EVEN AFTER CAR IS TURNED OFF.
ENGINE
Sep 7, 2019
Incident date: Aug 25, 2019
WATER PUMP LEAKING INTO ENGINE OIL, WHAT SHOULD BE A $500 AT MOST REPAIR IS GOOD TO REQUIRE REPLACEMENT OF THE ENGINE BECAUSE OF POOR WATER PUMP DESIGN.
ENGINE
Sep 6, 2019
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING 30 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE VEHICLE AND THE AIR CONDITIONING BEGAN TO BLOW OUT HOT AIR. THE CONTACT ALSO NOTICED THAT THE VEHICLE BEGAN TO LOSE POWER, OVERHEAT, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE ... Read more
FUEL/PROPULSION SYSTEM
Jun 28, 2019
Incident date: Jun 27, 2019
ACCELERATING ON INTERSTATE RAMP, VEHICLE STALLED AND SHUT OFF. IT WOULD NOT STAY RUNNING. IT SPUTTERS AND DIES AFTER CRANKING. WE HAD AAA TOW IT OFF THE ROADSIDE AFTER 90 MINUTES WAITING.
ENGINE
Jun 28, 2019
Incident date: Jun 27, 2019
ACCELERATING ON INTERSTATE RAMP, VEHICLE STALLED AND SHUT OFF. IT WOULD NOT STAY RUNNING. IT SPUTTERS AND DIES AFTER CRANKING. WE HAD AAA TOW IT OFF THE ROADSIDE AFTER 90 MINUTES WAITING.
ELECTRICAL SYSTEM
Jun 28, 2019
Incident date: Jun 27, 2019
ACCELERATING ON INTERSTATE RAMP, VEHICLE STALLED AND SHUT OFF. IT WOULD NOT STAY RUNNING. IT SPUTTERS AND DIES AFTER CRANKING. WE HAD AAA TOW IT OFF THE ROADSIDE AFTER 90 MINUTES WAITING.
STEERING
May 16, 2019
Incident date: Dec 12, 2016
TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. WHILE OPERATING THE VEHICLE, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND THE STEERING WHEEL COULD NOT BE MOVED. ANOTHER MOTORIST HELPED THE CONTACT PUSH THE VEHICLE TO THE SHOULDER. ON ANOTHER OCCASION... Read more
STEERING
May 9, 2019
Incident date: May 1, 2016
TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE STEERING WHEEL WAS HARD AND DIFFICULT TO TURN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING COLUMN NEEDED TO BE LUBED. THE LOCAL D... Read more
ELECTRICAL SYSTEM
Apr 8, 2019
Incident date: Apr 5, 2019
JUST GOT MY VEHICLE COUPLE WEEKS AGO THE DRIVER SEAT AND PEDAL MOVING ALL CONTROLS ON DRIVER SIDE STOPPED WORKING OUT OF THE BLUE MIRRORS STOPPED WORKING ALSO
STEERING
Apr 4, 2019
Incident date: Mar 30, 2019
AFTER STARTING THE CAR, A MESSAGE LIT IN THE COUNSEL STATING POWER STEERING ASSIST FAULT. I COULD NOT MOVE THE STEERING WHEEL AND HAD TO RESET THE SYSTEM AND RESTART THE CAR. THIS HAPPENED ONCE IN MY DRIVEWAY AND A SECOND TIME IN THE WALL-MART PARKING LOT.FEELING UNSAFE I DROVE MY CAR DIRECTLY TO... Read more
SERVICE BRAKES
Mar 20, 2019
Incident date: Mar 18, 2019
I RECENTLY EXPERIENCED A BRAKE FAILURE ON OUR 2010 FORD FLEX. THE RIGHT REAR BRAKE HOSE FAILED DUE TO CONTACT WITH THE TIRE. THIS RESULTED IN THE BRAKE PEDAL GOING TO THE FLOOR AND A SIGNIFICANT DECREASE IN BRAKING PERFORMANCE. THE BRAKE HOSE FAILURE WAS THE RESULT OF IMPROPER ROUTING OF THE BRAK... Read more
STEERING
Sep 7, 2018
Incident date: Aug 31, 2018
2010 FORD FLEX LIMITED ECOBOOST AWD. ELECTRICAL POWER STEERING. INTERMITTENT LOSS OF POWER STEERING WITH NO LIGHTS, NOTIFICATIONS, OR WARNING. FIXED SHORT TERM BY TURNING CAR OFF AND BACK ON AGAIN. VERY DANGEROUS AT LOW SPEEDS, ESPECIALLY WITH THE WEIGHT OF THE VEHICLE AND SIZE OF THE TIRES, SPECIFI... Read more
Showing 50 of 181 complaints.
Technical Service Bulletins, 2010 FORD FLEX
69 manufacturer communications from 33 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 5 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 060000 ENGINE AND ENGINE COOLING | 4 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| 060000 ENGINE (PWS) | 3 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 3 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 51536
Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
SSM 49210
Sep 25, 2020
060000 ENGINE AND ENGINE COOLING
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48070
Jul 2, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 48070
Jul 2, 2019
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47976
May 10, 2019
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
SSM 47797
Feb 7, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47797
Feb 7, 2019
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47797
Feb 7, 2019
060000 ENGINE AND ENGINE COOLING
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47797
Feb 7, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47797
Feb 7, 2019
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47662
Nov 14, 2018
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts
SSM 47230
Apr 11, 2018
060000 ENGINE AND ENGINE COOLING
Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr
SSM 47230
Apr 11, 2018
350000 EQUIPMENT
Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr
SSM 47201
Mar 30, 2018
350000 EQUIPMENT
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco
SSM 47080
Feb 14, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re
SSM 47009
Jan 10, 2018
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 47009
Jan 10, 2018
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 47009
Jan 10, 2018
350000 EQUIPMENT
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 46900
Nov 2, 2017
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
SSM 46900
Nov 2, 2017
110000 ELECTRICAL SYSTEM
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
SSM 46412
Feb 27, 2017
105000 POWER TRAIN:DRIVELINE
SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDE
SSM 46412
Feb 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDE
SSM 46332
Jan 24, 2017
350000 EQUIPMENT
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO
SSM 46210
Nov 17, 2016
010000 STEERING
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
SSM 46132
Oct 17, 2016
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
SSM 46132
Oct 17, 2016
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
SSM 46085
Sep 21, 2016
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
44863
Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
ASI-45132
May 1, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN/FORD: AN OVERHAUL TRANSMISSION MOTORCRAFT KIT, AVAILABLE FOR SOME VEHICLES, CONTAINS AN INCORRECT VALVE BODE SEPARATOR PLATE AND WOULD NEED TO DISCARD 7Z490 PART AND USE BT4Z-7Z490 TO PREVENT HARSH DOWNSHIFTS. MODEL 2010-12 EDGE,
TSB-14-0198
Oct 27, 2014
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FORD: WITH AUXILIARY CLIMATE CONTROL SYSTEM ON, CAN SMELL AN EXHAUST ODOR IN VEHICLE. LIKE SULFUR, AFTER HARD DRIVING CONDITIONS OR ACCELERATION. MODEL 2009-14 FLEX. *PE. UPDATE. 06/11/15. *TA
TSB-14-0198
Oct 27, 2014
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
FORD: WITH AUXILIARY CLIMATE CONTROL SYSTEM ON, CAN SMELL AN EXHAUST ODOR IN VEHICLE. LIKE SULFUR, AFTER HARD DRIVING CONDITIONS OR ACCELERATION. MODEL 2009-14 FLEX. *PE. UPDATE. 06/11/15. *TA
TSB-14-0113
May 30, 2014
060000 ENGINE (PWS)
FORD/LINCOLN: SOME VEHICLES, WITH ALUMINUM VALVE COVER, WILL EXPERIENCE AN EXCESSIVE CONDITION OF SMOKING ENGINE OIL AND/OR CONSUMPTION OF OIL, FROM TAIL PIPE, DURING NORMAL ENGINE TEMPERATURE OPERATION. MODEL 2010-2014 FLEX, TAURUS, EXP
TSB-14-0113
May 30, 2014
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
FORD/LINCOLN: SOME VEHICLES, WITH ALUMINUM VALVE COVER, WILL EXPERIENCE AN EXCESSIVE CONDITION OF SMOKING ENGINE OIL AND/OR CONSUMPTION OF OIL, FROM TAIL PIPE, DURING NORMAL ENGINE TEMPERATURE OPERATION. MODEL 2010-2014 FLEX, TAURUS, EXP
ASI-44531
May 1, 2014
221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN/FORD: ON SOME VEHICLES AND TRUCKS, THERE IS A POPPING, SQUEALING, BINDING OR GRINDING NOISE COME FROM POWER SEATS WHEN MOVING BACKWARDS OR FORWARD. MODEL 2009-2015 F-150, TAURUS, FLEX, MKT, MKS, F-SUPER DUTY, EXPLORER. *PE
ASI-32276
Jun 1, 2013
060000 ENGINE (PWS)
FORD/LINCOLN: LONG BLOCK ENGINES SHIPPED WITH CAM SENSORS, CRANK SENSOR, CRANK SENSOR TONE WHEEL, COOLANT INLET TUBE, THE COMPONENTS MUST BE SWAPPED OVER ENGINE BEING REPLACED TO REPLACEMENT ENGINE BEFORE ENGINE IS INSTALLED. *PE
TSB-13-5-27
May 27, 2013
102000 POWER TRAIN:MANUAL TRANSMISSION
FORD/LINCOLN: ON SOME VEHICLES, TRANSMISSION 5TH GEAR START AT STOP, SPEED CONTROL DROPS OR INOPERATIVE, BACKUP CAMERA ON IN DRIVE, 5TH GEAR START FROM STOP AND TRANSMISSION SLIPPING OR NEUTRAL OUT, DUE TO DIGITAL TRANSMISSION RANGE (TR) S
TSB-11-5-6
May 10, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: THERE MAY BE A SLUGGISH ACCELERATION OR HESITATION FEELING WHEN ROLLING TO A STOP. THIS WILL BE FOLLOWED BY A HARSH BUMP. *RM
SIS-21841
Apr 1, 2011
118000 ELECTRICAL SYSTEM:SOFTWARE
COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM
SIS-21841
Apr 1, 2011
140000 AIR BAGS
COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM
AS-21769
Mar 1, 2011
118000 ELECTRICAL SYSTEM:SOFTWARE
FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
AS-21769
Mar 1, 2011
100000 POWER TRAIN
FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
AS-21769
Mar 1, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
AS-21769
Mar 1, 2011
046000 SERVICE BRAKES, AIR:ANTILOCK
FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
AS-21687
Jan 1, 2011
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD: THERE MAY BE A LOSS OF POWER, HESITATION, SURGE, OR LACK OF THROTTLE RESPONSE WHILE DRIVING. THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. *RM
TSB-10-21-6
Oct 21, 2010
061000 ENGINE AND ENGINE COOLING:ENGINE
FORD: THE IDLE SPEED DROPS LOWER THAN DESIRED AND MAY FLUCTUATE. THERE MAY BE TWO POSSIBLE TROUBLE CODES STORED. *RM
SB-21490
Sep 1, 2010
162000 STRUCTURE:BODY
FORD: 2010 ALL WHEEL DRIVE VEHICLES MAY HAVE A SHUDDER/VIBRATION OR A CLUNK NOISE WHILE DRIVING IN LOW SPEEDS. *RM
SB-21430
Jul 1, 2010
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD/LINCOLN: TRANSMISSION BUILT BEFORE 6/1/10 WITH 4TH GEAR START, DELAY/HESITATION ON ACCELERATION FROM A STOP-NO DTCS. THIS MAY BE CAUSED BY A STICKING MULTIPLEX SHIFT VALVE IN THE VALVE BODY. *PE
SB-21430
Jul 1, 2010
102000 POWER TRAIN:MANUAL TRANSMISSION
FORD/LINCOLN: TRANSMISSION BUILT BEFORE 6/1/10 WITH 4TH GEAR START, DELAY/HESITATION ON ACCELERATION FROM A STOP-NO DTCS. THIS MAY BE CAUSED BY A STICKING MULTIPLEX SHIFT VALVE IN THE VALVE BODY. *PE
TSB-09-20-9
Apr 1, 2010
222000 SEATS:MID/REAR ASSEMBLY
FORD: SOME VEHICLES EQUIPPED WITH POWER FOLDING SECOND ROW SEATS MAY FIND THE SEAT NOT FULLY LIFTING AND FOLDING FORWARD (TUMBLE) AFTER THE POWER RELEASE SWITCH IS DEPRESSED. *PE
NHTSA Safety Investigations, FORD FLEX
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE25007
Opened: Aug 7, 2025
B-Pillar Trim Detachment
The Office of Defects Investigation (ODI) has received five complaints alleging the detachment of the B-pillar trim piece in model year 2019 Ford Flex vehicles manufactured by Ford Motor Company. The complaints allege that the trim piece can detach without warning while driving at highway speeds, ... Read more
PE24030
Opened: Oct 11, 2024 , Closed: Feb 2, 2026
Rear-view Camera Failure
On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to NHTSA through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report ... Read more
FORD FLEX - All Years Overview
Complete safety history for the FORD FLEX across all model years (2009, 2019).
34
Total Recalls
2,473
Total Complaints
2
Investigations
97
Reported Crashes
19
Reported Fires
0
Reported Deaths
FORD FLEX - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.