NHTSA Campaign 25V732000

STRUCTURE:BODY

Issued by Ford Motor Company · Reported Oct 24, 2025 · 64,938 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Consequence

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Vehicles affected by this recall

Make Model Year Units
FORD FLEX 2017 64,938
FORD FLEX 2018 64,938
FORD FLEX 2019 64,938

Source: NHTSA Campaign 25V732000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.