2014 FORD FLEX

4 recalls, 325 complaints - 92 TSBs

SUSPENSION:REAR

Defect Description

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be t... Read more

211,207 vehicles affected

Manufacturer: Ford Motor Company

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causin... Read more

Consequence

A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

77,502 vehicles affected

Manufacturer: Ford Motor Company

SEATS

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification S... Read more

Consequence

Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.

Remedy

Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.

113,418 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehi... Read more

Consequence

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in... Read more

Remedy

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners ma... Read more

83,250 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

325 total complaints 15 crashes 2 fires 17 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	52
STEERING	51
FUEL/PROPULSION SYSTEM	44
ENGINE	37
SUSPENSION	23
UNKNOWN OR OTHER	19
POWER TRAIN	14
STRUCTURE:BODY	9
VISIBILITY/WIPER	9
SERVICE BRAKES	8

Incident date: Jul 21, 2026

The factory-installed turbocharger assembly on my 2017 Buick Encore failed mechanically while operating the vehicle, creating an immediate and severe roadway safety hazard.The structural failure of the turbocharger causes the vehicle to experience a sudden, unpredictable, and extreme loss of engine ... Read more

Incident date: Jan 14, 2026

The contact owns a 2018 Acura RDX. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the driver’s side air bag needed to be replaced; however, the p... Read more

Incident date: Sep 1, 2025

The contact owns a 2003 Jeep Liberty. The contact stated that while turning the steering wheel to the left or the right, the steering wheel was difficult to turn due to a loss of power steering assist. There was a grinding sound while turning the steering wheel. The sound was loud enough to hear out... Read more

Incident date: Feb 25, 2026

Vehicle: 2023 Tesla Model Y VIN: [XXX] Mileage: Approximately 40,531 miles Software Version: 2025.45.9 FSD (Supervised) Version: v14.2.2.4 While driving on [XXX] near the [XXX] entrance in Mission Viejo, California, the vehicle was operating under Full Self-Driving (Supervised) mode. As the freewa... Read more

Incident date: Aug 1, 2025

I am reporting a safety defect involving (1) sudden loss of propulsion (“turtle mode”/limp mode) while accelerating/merging into traffic and (2) unintended steering movement while driver-assist/lane centering was active (vehicle jerked toward adjacent lane and off roadway). These events create a... Read more

Incident date: Jan 9, 2026

I have replaced the transmission due to the toque converter acting up and then failing. I have replaced now 3 coolant parts as well due to leaking and constant overheating and have replaced the block once as well.

Incident date: Jan 9, 2026

Incident date: Dec 9, 2024

The contact owns a 2006 BMW 750Li. The contact stated that while attempting to start the vehicle, the check engine warning light was illuminated, and the message "Transmission Fault - Drive Moderate" was displayed. The vehicle was taken to a dealer, where the contact was advised that the vehicle wou... Read more

Incident date: Nov 6, 2025

Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.

Incident date: Nov 6, 2025

Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.

Incident date: Oct 28, 2025

While driving and idling, my 2023 Chevrolet Silverado 1500 High Country equipped with the 6.2L v8 engine began experiencing a persistent audible ticking/clicking noise from the engine bay, rough idle during cold starts, and noticeable/abnormal engine vibration. Shortly after, the check engine light ... Read more

Incident date: Jun 30, 2025

I was driving down US Route 42 on 10/4/25 at 1:10 AM and my car phantom break itself while I was doing 60 miles an hour on the highway.

Incident date: Jun 30, 2025

Vehicle purchased used at Simmons & Rockwell on [XXX] Mileage 16,323. Mileage 38,559 First Engine Failure & replaced "NEW" July 2019, *** indications & doc of 2nd engine failure about 70k mileage) Mileage 121,163 Second Engine Failure & replaced "NEW" August 2022 and finally Mileage 189,323 with... Read more

Incident date: Sep 30, 2023

The contact owns a 2011 Ford Fusion. The contact stated that while her son was driving approximately 30 MPH, the vehicle lost power steering functionality. The driver was able to pull over to the side of the road. The contact and her husband met her son on the side of the road, and the contact's hus... Read more

Incident date: Sep 30, 2023

This motorcycle is unstable at highway speeds. I believe the aerodynamics of the fairing and the front fender are to blame. It is not an issue when I ride the bike with a passenger, thus more total weight resolves the issue. I am 160 lbs. and when I ride solo and get around semis, or have a headwind... Read more

Incident date: Jan 1, 2017

All of the dashboard light turned on while deiving amd the engine started overheating, we had to stop the car for it too cool and then it cannot run faster than 30 miles because it will over heat and shakes we could of had a bad accident , we have tried to resolve this with tge dealership and they h... Read more

Incident date: May 23, 2025

The Auto Engine Idle Stop causes the car to die while at stop lights, stop signs, in the middle of intersections. Etc. when disengaging the AIS the engine stutters and then displays “Shift to Park” then it says to push the brake to start the car but it doesn’t always start up. Sometimes it req... Read more

Incident date: May 23, 2025

I was driving on the express way in rush hour traffic, and my car started to judder and rpm were reving high.i tried to accelerate and the car just stop in mid traffic, I had to have the car towed home,and from home to the nissan dealership. They told me that my transmission had failed and needed to... Read more

Incident date: May 23, 2025

While driving to Las Vegas, I noticed the engine felt unstable and coolant levels were low. After topping off coolant, the car drove normally for the remainder of the trip, but the air conditioning intermittently blew hot air. A mechanic performed diagnostic and pressure tests, but no codes appeared... Read more

Incident date: Sep 2, 2024

I’ve received notice that my car is subject to engine failure. I’m afraid to drive it and I need this issue fixed ASAP. What should I do?

Incident date: Sep 2, 2024

We just left the dealership in our new 2026 Kia EV 9 with 14 miles on it and as we were driving home the passenger windshield wiper started to make a loud banging sound when it would return to it ‘a starting position. We turned the wipers off and then turned them back on just to have the passenger... Read more

Incident date: May 14, 2025

The contact owns a 2018 Ram 3500. The contact stated that while driving 40 MPH and towing material with a weight capacity of 16,000 lbs., the brake pedal was depressed and went to the floorboard. The contact engaged the trailer brake and parking brake to attempt to stop the vehicle. The contact stat... Read more

Incident date: Apr 1, 2025

See attached document for complaint.

Incident date: Jul 1, 2025

ST 225/75R15 One driver side tire blew in May/2025 which caused extensive damage to the RV floor and sidewall. I replaced and did not file a claim. My family was in the tow vehicle when the blowout occurred. Debris was thrown across the highway and I had no room on the side of the highway to change ... Read more

Incident date: Jul 1, 2025

Incident date: Jun 9, 2025

The head gasket on my car blew before 150,000 miles. I had my car repeatedly serviced to include the recall for the fuel tank. I had to replace fuel injectors in a head gasket on this vehicle.

Incident date: Jul 1, 2025

Sunroof will not close and every time it rains it leaks so much to the point that it’s going to cause more electrical issues. I will not take this back to the Randy Marion dealership in west Jefferson NC they also sold me this car with a bad transmission which ended back up in the shop for 3 plus ... Read more

Incident date: Jun 6, 2025

While driving on the highway, my vehicle suddenly engaged the brakes without any obstacle ahead, creating a dangerous and frightening situation. Immediately after this incident, the Check Engine and Transmission System warnings also appeared. This vehicle is still new, and it is completely unacce... Read more

Incident date: Jun 6, 2025

Incident date: May 11, 2025

My engine shakes when shifting into the V4 from the V6 and my transmission shifts hard as well as a dieseling affect when shifting from 2nd gear to 3rd gear. Rear main seal was replaced 1000 miles ago and now has to be replaced again due to the rapid shaking of the V4 cylinder deactivation(which was... Read more

Incident date: May 11, 2025

While at a stop, exiting a parking lot, driver’s side rear door window spontaneously blew out, inward. Police responded. No indication of foul play. No environmental issues. No temp change. Purely random.

Incident date: May 8, 2025

The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rumbling sound coming from the engine compartment, and the check engine warning light was illuminated. The contact stated that the vehicle accelerated normally, but while the vehicle was ... Read more

Incident date: Apr 25, 2025

At 70,000 (stock truck) truck began shaking under load/ acceleration. Both front CV axles have failed.

Incident date: Apr 25, 2025

Windshield cracked without visible impact.

Incident date: Mar 1, 2023

The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonab... Read more

Incident date: Mar 2, 2022

While driving down the interstate on cruise control with my son, my truck dash board lit up with no warning, service esc, service parking brake, check engine light flashing. The cruise control was disengaged and did not function. The truck began to run very rough.small amounts of White smoke where ... Read more

Incident date: Mar 11, 2025

Headlight designed to last lifetime of vehicle failed after five years. Ford has designed so you can’t replace the bulbs for around 100 bucks but have to replace entire units for 1500 dollars apiece. Had issues before where it was off and on and they told me they couldn’t replace it unless it wa... Read more

Incident date: Feb 27, 2025

My car is using a lot of oil and I have to change the oil every 2 thousand miles, oil light will come on and I check the oil and it shows the oil stick almost dry within 2,000 miles after having oil changed. The car will loose power and has a ticking noise in the motor. It’s frustrating to have to... Read more

Incident date: Feb 21, 2025

The contact owned a 2019 Ford F-150. The contact stated that while driving 35 -40 MPH and veering to the right, both tires hit the curb causing both tires to blow out. The steering wheel jerked to the right and the vehicle's front end landed into an embankment. The vehicle was towed and deemed total... Read more

Crash 1 injured

Incident date: Jan 15, 2025

The contact owns a 2022 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer to be diagnosed. The dealer had not informed the contact of the... Read more

Incident date: Oct 9, 2024

The entire electrical system failed in my truck while DRIVING IN A SNOWSTORM. New engine light saying “the PCM detected the power relay de-energized earlier than expected”. The most alarming thing is that this truck runs like there is nothing wrong with it. No warnings or alerts. Then all of a ... Read more

Incident date: Oct 15, 2024

Check Engine Light came on with Error Code Engine Misfire Cylider 1. Mechanic diagnosed it with a Burnt Valve from Coolant Intrusion. Car only has 85,000 miles on it. Contacted Ford and they said it's a known issue but they refuse to pay to fix the vehicle since my vehicle is 1,000 miles over the 84... Read more

Incident date: Oct 15, 2024

Car will stop locking it won’t lock from the door, or automatically, or with the remote.

Incident date: Oct 15, 2024

I received a safety recall letter from Kia America July 2023 and Dec 2024 and called Jerry Seiner Kia Salt Lake City and they will not help me. I then called Kia customer care number on the recall letter 800-333-4542 and it goes to roadside assistance and they cannot help me. I then called the USGOV... Read more

Incident date: Jan 6, 2025

Smell coming into cabin. Overwhelming to the point making us nauseous and sick. Taken it to Ford dealership. They can not mimic the issue.

Incident date: Dec 6, 2024

The A-pillar appliques on my vehicle are detaching and my windshield vibrates while i drive, putting my family at risk, and others as well. The rubber seal around windshield is coming off on the outside of car. I have reached out to Ford on multiple occasions with no course of action. I have done m... Read more

Incident date: Jan 1, 2023

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 35 MPH, the "High Engine Temperature - Stop Safely" warning light was illuminated. The contact pulled over and waited for the engine to cool down to continue driving. The contact stated that the failure was interm... Read more

Incident date: Jun 10, 2024

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, and the engine was replaced. The manufacturer was made aware of the failure... Read more

Incident date: Jun 10, 2024

The contact owns a 2018 Chevrolet Equinox. The contact stated while driving 60-65 MPH, the brakes became inoperable. The brake pedal failed to depress as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vacuum pump to the br... Read more

Incident date: Aug 13, 2024

Driver side mirror shakes whe driving. It's difficult to see with it.

Showing 50 of 325 complaints.

NHTSA Safety Ratings, 2014 FORD FLEX

2014 Ford Flex SUV FWD

Category	Rating
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2014 FORD FLEX

92 manufacturer communications from 50 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	9
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	8
110000 ELECTRICAL SYSTEM	7
060000 ENGINE AND ENGINE COOLING	5
060000 ENGINE (PWS)	4
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER	3
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE	3
030000 BRAKES (PWS)	3

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

980000 UNKNOWN OR OTHER

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

110000 ELECTRICAL SYSTEM

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

132000 VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

110000 ELECTRICAL SYSTEM

260000 FORWARD COLLISION AVOIDANCE

Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision

356000 EQUIPMENT ADAPTIVE/MOBILITY

100000 POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

060000 ENGINE (PWS)

SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts

060000 ENGINE AND ENGINE COOLING

Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr

350000 EQUIPMENT

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

353000 EQUIPMENT:ELECTRICAL

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

350000 EQUIPMENT

353000 EQUIPMENT:ELECTRICAL

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts

060000 ENGINE AND ENGINE COOLING

2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an inte

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDE

105000 POWER TRAIN:DRIVELINE

350000 EQUIPMENT

REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO

060000 ENGINE (PWS)

TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL

010000 STEERING

SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

030000 BRAKES (PWS)

SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

030000 BRAKES (PWS)

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (

151300 SEAT BELTS:FRONT:RETRACTOR

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

150000 SEAT BELTS

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

060000 ENGINE (PWS)

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

060000 ENGINE AND ENGINE COOLING

061000 ENGINE AND ENGINE COOLING:ENGINE

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

118000 ELECTRICAL SYSTEM:SOFTWARE

SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Touchscreen navigation system - arabic language - blank screen

350000 EQUIPMENT

Touchscreen navigation system - arabic language - blank screen

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

FORD: TRANSMISSION FLUID LEAK FROM CONVERTER HOUSING AREA ON POLICE UTILITY EQUIPPED WITH 6F50/6F55 TRANSMISSION *CN

350000 EQUIPMENT

FORD 2013-2014 FLEX: BULLETIN INFORMATION REGARDING SOME VEHICLES EXPERIENCING POOR AUDIO RECEPTION WITH A WHISTLING NOISE. *LJ

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

FORD/LINCOLN: GLOBAL POSITIONING SATELLITE MODULE (GPSM) NEEDS REPROGRAMMING TO LATEST CALIBRATION DUE TO VOICE PROMPT FAILING TO LOCATING VEHICLE, SCREEN MESSAGE INDICATOR FAULT OF NAVIGATION, INSTEAD OF CURRENT LOCATION INDICATES PREVIOU

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO

185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

FORD: CERTAIN 2013-2015 FORD FUSION AND TAURUS, 2011-2015 FORD EXPLORER, 2013-2014 FORD EDGE AND FLEX, 2013-2015 LINCOLN MKS, MKX, AND 2013-2014 LINCOLN MKT VEHICLES MAY EXPERIENCE PROBLEMS WITH THE CRUISE CONTROL SPEED THAT DOESN'T MATCH T

180000 VEHICLE SPEED CONTROL

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

FORD: WITH AUXILIARY CLIMATE CONTROL SYSTEM ON, CAN SMELL AN EXHAUST ODOR IN VEHICLE. LIKE SULFUR, AFTER HARD DRIVING CONDITIONS OR ACCELERATION. MODEL 2009-14 FLEX. *PE. UPDATE. 06/11/15. *TA

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

FORD: WITH AUXILIARY CLIMATE CONTROL SYSTEM ON, CAN SMELL AN EXHAUST ODOR IN VEHICLE. LIKE SULFUR, AFTER HARD DRIVING CONDITIONS OR ACCELERATION. MODEL 2009-14 FLEX. *PE. UPDATE. 06/11/15. *TA

118000 ELECTRICAL SYSTEM:SOFTWARE

FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. *PE

120000 LIGHTING (PWS)

FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. *PE

160000 STRUCTURE

FORD: AN INTRUSION OF WATER, FROM MOVEABLE MOONROOF, DUE TO AN OVERFLOW OF TROUGH RAILS WHEN DRAIN SYSTEM HAS OVER CAPACITIZED. MODEL 2011-14 FLEX. *PE

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

FORD: AN INTRUSION OF WATER, FROM MOVEABLE MOONROOF, DUE TO AN OVERFLOW OF TROUGH RAILS WHEN DRAIN SYSTEM HAS OVER CAPACITIZED. MODEL 2011-14 FLEX. *PE

162000 STRUCTURE:BODY

FORD: WHEN DRIVING HIGHWAY SPEEDS, THERE WOULD BE A WHISTLE OR WIND NOISE FROM LEFT AND/OR RIGHT A PILLAR. MODEL 2013-14 FLEX. *PE

060000 ENGINE (PWS)

FORD/LINCOLN: SOME VEHICLES, WITH ALUMINUM VALVE COVER, WILL EXPERIENCE AN EXCESSIVE CONDITION OF SMOKING ENGINE OIL AND/OR CONSUMPTION OF OIL, FROM TAIL PIPE, DURING NORMAL ENGINE TEMPERATURE OPERATION. MODEL 2010-2014 FLEX, TAURUS, EXP

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

FORD/LINCOLN: SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE, IN GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE, MAY OCCUR AFTER HOT START. MODEL 2012-2014 FLEX, TAURUS, EXPLORER, MKT. *PE

030000 BRAKES (PWS)

FORD/LINCOLN: DUE TO CORROSION BUILDUP BETWEEN BRAKE PAD AND ANCHOR BRACKET, VEHICLE EXPERIENCE A REAR BRAKE DRAG CONDITION AND NEED TO BE CHECKED FOR DEBRIS AND/OR CORROSION. MODEL 2011-2014 EXPLORER, FLEX, TAURUS, EDGE, MKX, MKT, MKS.

221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

LINCOLN/FORD: ON SOME VEHICLES AND TRUCKS, THERE IS A POPPING, SQUEALING, BINDING OR GRINDING NOISE COME FROM POWER SEATS WHEN MOVING BACKWARDS OR FORWARD. MODEL 2009-2015 F-150, TAURUS, FLEX, MKT, MKS, F-SUPER DUTY, EXPLORER. *PE

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

FORD/LINCOLN: NEAR INTAKE MANIFOLD, AN ODOR OF RAW FUEL TYPE CAN BE DETECTED AND SERVICE PROCEDURE IS PROVIDED. MODEL 2014 EXPLORER, FLEX, MKS, MKT, TAURUS. *PE

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

FORD/LINCOLN: ON SOME VEHICLES, THERE IS A SITUATION REGARDING THE FUEL GAUGE WITH DIAGNOSTIC TROUBLE CODE (DTC) B2879 OR P1243 AND WORKSHOP MANUAL HAS BEEN UPDATED TO INCLUDE THE DTCS. MODEL 2011-2014 FLEX, MKT. *PE

NHTSA Safety Investigations, FORD FLEX

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

B-Pillar Trim Detachment

On August 7, 2025, the Office of Defects Investigation (ODI) opened PE25007 to investigate instances of B-pillar trim detachment in model year (MY) 2019 Ford Flex vehicles manufactured by Ford Motor Company. During the investigation, MY 2011-2018 Ford Flex vehicles were analyzed as peer vehicles, an... d subsequently incorporated into the subject population because they use B-pillar trim pieces that are substantially similar to those used on the MY 2019 Ford Flex vehicles. In July 2025, prior to the opening of PE25007, ODI and Ford met to discuss B-pillar trim detachment in Ford Flex vehicles. Ford reported that its warranty analysis indicated that Flex B-pillar trim had a low detachment rate and that Ford did not believe this condition posed an unreasonable risk to motor vehicle safety. In July 2025, Ford closed its internal investigation. Because ODI’s analysis of complaint data indicated a high failure rate and an increasing failure trend, PE25007 was subsequently opened. In responding to the information request for PE25007, Ford reassessed the warranty search criteria used in its July 2025 internal investigation. The reassessment found the detachment rate to be substantially higher than what Ford had originally determined. Consequently, in October 2025, Ford issued recall 25V732based on the reassessed and accurate high failure rate. This recall instructed dealers to inspect the driver and front passenger B-pillar trim pieces and repair/replace if necessary. The vehicles included in this recall were MY 2017-2019 Ford Flex with production dates between February 17, 2017 and December 2, 2019. In January 2026, Ford issued 25V732 Amendment 1, which updated the remedy to remove the inspection criteria and instead proactively secure the driver and front passenger B-pillar trim with adhesive. The scope of vehicles included in the recall was unchanged by Amendment 1. ODI’s analysis of 25V732 found that both the scope and remedy were insufficient and that an unreasonable safety risk remained despite the recall. MY 2016 Ford Flex was excluded from the recall scope and the rear B-pillar trims on both the driver and passenger side were excluded from the recall. The failure rates of both MY 2016 Ford Flex and rear B-pillar trim pieces were found to be higher than the failure rates in similar trim detachment recalls issued by both Ford and other vehicle manufacturers. Starting in January 2026, ODI and Ford had multiple meetings to discuss Ford’s PE25007 response data and ODI’s concern about the 25V732 scope and remedy. In June 2026, Ford issued 25V732 Amendment 2. This amendment expanded the scope of the recall to add MY 2016-2017 Ford Flex vehicles produced before February 17, 2017. Additionally, this amendment updated the remedy to include removal of and reapplication or replacement of both rear driver and rear passenger B-pillar trim pieces in addition to front driver and front passenger B-pillar trim pieces. This updated remedy applies to all MY 2016-2019 vehicles. Ford expects to complete the mailing of remedy owner notification letters by March 26, 2027. Also, Ford informed ODI that prior model year (MY 2011-2015) vehicles were referred to Ford’s Customer Satisfaction forum for consideration of an extended warranty program. In view of recall 25V732 and its associated amendments, ODI is closing this Preliminary Evaluation (PE). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2019

Rear-view Camera Failure

On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to NHTSA through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report ... blank, distorted, or inverted rear-view camera images when in reverse. An inverted or upside-down image can provide false information to the driver increasing the risk of a crash. To date, ODI has received 85 VOQ complaints and additional EWR Field Reports with these allegations for MY 2019 Ford Flex vehicles. During the investigation, ODI found that the MY 2019 Ford Flex vehicle and certain peer vehicles including MY 2015-2018 Flex, MY 2019 Fiesta, Taurus, and Lincoln MKT vehicles are equipped with Magna analog rear-view-only cameras. On December 20, 2024, Ford filed Recall 24V-951 covering 30,715 MY 2019 Ford Flex, Ford Fiesta, and Lincoln MKT vehicles in which the rear-view camera may intermittently display a blank or distorted image. The dealers will replace the rear-view camera for vehicles in the recall population. Per the recall chronology, teardown of three cameras identified fractured solder joints between the microcontroller and the printed circuit board. Ford indicated that other causal factors are being investigated and asserted that the defect is contained within the camera. ODI found that certain peer vehicles excluded from Recall 24V-951 showed a high rate of VOQ complaints. Also, ODI identified reports produced by Ford that indicate the peer vehicles have the same issue as the subject vehicles. To address ODI’s concern, Ford analyzed some field-returned cameras, as well as Ford’s field data and ODI’s VOQ data. Ford stated it did not identify a specific root cause in the Magna supplied cameras. However, on October 13, 2025, Ford filed Recall 25V-695 covering 1,448,655 vehicles of various Ford/Lincoln models equipped with Magna supplied cameras. The cameras demonstrate the same blank or distorted images that prompted Recall 24V-951. It should be noted that Ford is conducting a recall of those vehicles by model/model year that exhibit VOQ complaint rates greater than 10 per 100,000 vehicles. For the remaining vehicles (rates less than 10/100K), Ford is providing a warranty extension (15 years/unlimited miles). Ford has stated that the differences in the rates (field performance) are likely due to the differences in the camera related hardware, such as the wiring harness type that are specific by vehicle model/model year. In view of Ford filing Recall 24V-951 and Recall 25V-695 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

FORD FLEX - All Years Overview

Complete safety history for the FORD FLEX across all model years (2009, 2019).

34 Total Recalls

2,533 Total Complaints

2 Investigations

99 Reported Crashes

22 Reported Fires

0 Reported Deaths

FORD FLEX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	4	311	View
2018	3	86	View
2017	4	56	View
2016	3	134	View
2015	4	124	View
2014 (current)	4	325
2013	6	777	View
2012	2	89	View
2011	2	178	View
2010	1	181	View
2009	1	272	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 FORD FLEX

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 FORD FLEX

Safety Technology

Technical Service Bulletins, 2014 FORD FLEX

Most Affected Components

NHTSA Safety Investigations, FORD FLEX

FORD FLEX - All Years Overview

FORD FLEX - Year by Year

Other FORD Models