2020 FORD EXPLORER
33 recalls, 1,638 complaints - 436 TSBs - 5/5 safety rating
26V451000 Jul 14, 2026
SEATS:MID/REAR ASSEMBLY
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Consequence
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and replace the bezel around the switch as necessary, free of charge. Interim letters explaining the safety risk are expected to be mailed July 27, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer s... Read more
26V402000 Jun 24, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Consequence
Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticip... Read more
26V159000 Mar 17, 2026
SEAT BELTS
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Consequence
A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identific... Read more
26V117000 Mar 3, 2026
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Consequence
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer ser... Read more
26V123000 Mar 3, 2026
BACK OVER PREVENTION:SOFTWARE
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles ... Read more
Consequence
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in thi... Read more
25V685000 Oct 10, 2025
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Defect Description
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it t... Read more
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Int... Read more
25V442000 Jun 27, 2025
BACK OVER PREVENTION:SOFTWARE
Defect Description
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2... Read more
Consequence
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
25V393000 Jun 13, 2025
SEATS:MID/REAR ASSEMBLY
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Consequence
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
25V166000 Mar 14, 2025
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
25V159000 Mar 14, 2025
BACK OVER PREVENTION:SOFTWARE
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Consequence
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
25V093000 Feb 14, 2025
SEAT BELTS
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt a... Read more
Consequence
A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will b... Read more
24V852000 Nov 8, 2024
EQUIPMENT:OTHER:LABELS
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requiremen... Read more
Consequence
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
24V598000 Aug 9, 2024
ENGINE
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaus... Read more
Consequence
An engine compartment fire increases the risk of injury.
Remedy
Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, ... Read more
24V188000 Mar 8, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "... Read more
Consequence
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
23V675000 Oct 6, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. ... Read more
23V626000 Sep 8, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Consequence
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for... Read more
23V342000 May 12, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previo... Read more
23V305000 Apr 28, 2023
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview i... Read more
Consequence
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
23V199000 Mar 24, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the... Read more
Consequence
Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
23V069000 Feb 10, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Consequence
A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Remedy
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
23V022000 Jan 23, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332.... Read more
21V735000 Sep 22, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
21V154000 Mar 10, 2021
SUSPENSION:REAR
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Consequence
Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
20V788000 Dec 17, 2020
ENGINE
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Consequence
With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
20V730000 Nov 24, 2020
FUEL SYSTEM, GASOLINE:STORAGE
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Consequence
An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.
Remedy
Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.
20V693000 Nov 10, 2020
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Consequence
Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and ... Read more
Remedy
Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.
20V575000 Sep 23, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or dist... Read more
Consequence
Reduced rearward visibility can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's ... Read more
20V549000 Sep 10, 2020
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Consequence
Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.
20V497000 Aug 21, 2020
AIR BAGS:SIDE/WINDOW
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Consequence
If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
Remedy
Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's n... Read more
19V859000 Dec 4, 2019
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be l... Read more
19V687000 Sep 30, 2019
ELECTRICAL SYSTEM:WIRING
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Consequence
The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
19V633000 Aug 28, 2019
SEATS:FRONT ASSEMBLY:RECLINER
Defect Description
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also ... Read more
Consequence
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
19V575000 Aug 5, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these v... Read more
Consequence
Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. For... Read more
Complaint Statistics
1,638 total complaints
58 crashes 29 fires 64 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 232 |
| ENGINE | 222 |
| ELECTRICAL SYSTEM | 187 |
| UNKNOWN OR OTHER | 160 |
| SERVICE BRAKES | 114 |
| STEERING | 75 |
| FUEL/PROPULSION SYSTEM | 67 |
| AIR BAGS | 46 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 37 |
| STRUCTURE:BODY | 35 |
VISIBILITY/WIPER
Jul 7, 2026
Incident date: Jun 3, 2026
Explorers moon roof shad came of track and I was unaware and could not see behind my in my rear view camera. Also was covering my infant child's face when it drooped down instead of rolling back.
POWER TRAIN
Jul 7, 2026
Incident date: Jul 5, 2026
The vehicle was parked on a slight incline and they were inside the vehicle rolled away and struck a fire hydrant. The vehicle was in park and rolled down the hill and struck multiple stationary objects.
Crash
UNKNOWN OR OTHER
Jul 7, 2026
Incident date: Jul 5, 2026
The vehicle was parked on a slight incline and they were inside the vehicle rolled away and struck a fire hydrant. The vehicle was in park and rolled down the hill and struck multiple stationary objects.
Crash
UNKNOWN OR OTHER
Jul 7, 2026
Incident date: Jun 3, 2026
Explorers moon roof shad came of track and I was unaware and could not see behind my in my rear view camera. Also was covering my infant child's face when it drooped down instead of rolling back.
SERVICE BRAKES
Jul 6, 2026
Incident date: Nov 29, 2025
Had recall for parking brake fixed, soon after I’d be on interstate or intersection and it would lose power wrench and check power train system light came on. Took to dealership and they said it was parking pawl sylenuod. Had repaired left the shop didn’t even get home and it did the same: Mecha... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Jul 6, 2026
Incident date: Nov 29, 2025
Had recall for parking brake fixed, soon after I’d be on interstate or intersection and it would lose power wrench and check power train system light came on. Took to dealership and they said it was parking pawl sylenuod. Had repaired left the shop didn’t even get home and it did the same: Mecha... Read more
UNKNOWN OR OTHER
Jul 6, 2026
Incident date: Jul 6, 2026
I contacted a Ford Dealerhip for recall work on XXX. There are multiple outstanding recalls on this VIN, and the dealership refused to make the required repairs. The dealership's name is [XXX] @ 22702 TX-249, Tomball, TX 77375. I have supporting text message correspondence substantiating my claims. ... Read more
POWER TRAIN
Jul 6, 2026
Incident date: Nov 29, 2025
Had recall for parking brake fixed, soon after I’d be on interstate or intersection and it would lose power wrench and check power train system light came on. Took to dealership and they said it was parking pawl sylenuod. Had repaired left the shop didn’t even get home and it did the same: Mecha... Read more
VEHICLE SPEED CONTROL
Jul 3, 2026
Incident date: Jul 3, 2026
The transmission malfunctioned on the Interstate. The car started jumping and then would slow way down to about 33 MPH with the RPM's super high and then kick back in and speed up super fast and I would have to brake constantly. I almost hit the car in front of me at one point. A different point ... Read more
POWER TRAIN
Jul 3, 2026
Incident date: Jul 3, 2026
The transmission malfunctioned on the Interstate. The car started jumping and then would slow way down to about 33 MPH with the RPM's super high and then kick back in and speed up super fast and I would have to brake constantly. I almost hit the car in front of me at one point. A different point ... Read more
WHEELS
Jul 2, 2026
Incident date: Dec 31, 2025
My driver window won’t stay up once it gets to the top it goes back down. The underbody is starting to detach. It is shifting hard and makes a loud noise. Worse at low speeds and applying brakes . The tire pressure sensors all went out at one time
STRUCTURE:BODY
Jul 2, 2026
Incident date: Dec 31, 2025
My driver window won’t stay up once it gets to the top it goes back down. The underbody is starting to detach. It is shifting hard and makes a loud noise. Worse at low speeds and applying brakes . The tire pressure sensors all went out at one time
POWER TRAIN
Jul 2, 2026
Incident date: Jul 1, 2026
The transmission shifts into park while driving causing the vehicle to jerk and slow down or stall. I contacted Ford and they stated that this was not a safety issue and that this was an advance notice and that no remedy is available until June 2027. They refused to provide a loaner vehicle until ... Read more
ELECTRICAL SYSTEM
Jul 2, 2026
Incident date: Dec 31, 2025
My driver window won’t stay up once it gets to the top it goes back down. The underbody is starting to detach. It is shifting hard and makes a loud noise. Worse at low speeds and applying brakes . The tire pressure sensors all went out at one time
POWER TRAIN
Jul 2, 2026
Incident date: Jul 2, 2026
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The co... Read more
VISIBILITY/WIPER
Jul 1, 2026
Incident date: Mar 9, 2025
The sunroof shade malfunctioned and feel while driving obstructing view and could possibly have caused an accident. Took to dealer and they said it was a common thing that happens with the moonroof shade coming off the tracks. They said it was not covered under warranty and was going to be a 2k repa... Read more
POWER TRAIN
Jun 30, 2026
Incident date: Jun 30, 2025
The contact owns a 2020 Ford Explorer. The contact stated that while driving 30-45 MPH, the vehicle stopped unexpectedly. On another occasion while driving 25-35 MPH, the transmission was shifting and the vehicle bucked. There was an abnormal thumping and metal-against-metal sound coming from the ve... Read more
SEAT BELTS
Jun 30, 2026
Incident date: Jun 30, 2025
The contact owns a 2020 Ford Explorer. The contact stated that while driving 30-45 MPH, the vehicle stopped unexpectedly. On another occasion while driving 25-35 MPH, the transmission was shifting and the vehicle bucked. There was an abnormal thumping and metal-against-metal sound coming from the ve... Read more
ELECTRICAL SYSTEM
Jun 30, 2026
Incident date: Mar 12, 2026
With people in the backseat, the seats decided to fold out of nowhere from the previous recall where the seat released buttons on the second row get stuck. Even though it’s very clear that these buttons need to be replaced and I took it to a Ford dealership they said that they were fine even thoug... Read more
SEATS
Jun 30, 2026
Incident date: Mar 12, 2026
With people in the backseat, the seats decided to fold out of nowhere from the previous recall where the seat released buttons on the second row get stuck. Even though it’s very clear that these buttons need to be replaced and I took it to a Ford dealership they said that they were fine even thoug... Read more
FUEL/PROPULSION SYSTEM
Jun 26, 2026
Incident date: Jun 26, 2026
First the fuel pump control module went out and now for the 3rd time the electrical to the fuel pump control module has faulted
ELECTRICAL SYSTEM
Jun 26, 2026
Incident date: Jun 26, 2026
First the fuel pump control module went out and now for the 3rd time the electrical to the fuel pump control module has faulted
ENGINE
Jun 25, 2026
Incident date: May 26, 2026
Transmission with known defects failed at 72,000 miles under normal driving circumstances and a vehicle only six years old.
POWER TRAIN
Jun 25, 2026
Incident date: May 26, 2026
Transmission with known defects failed at 72,000 miles under normal driving circumstances and a vehicle only six years old.
VISIBILITY/WIPER
Jun 20, 2026
Incident date: Jun 20, 2026
The front windshield wiper on my vehicle,may become inoperative. The Ford Motors says that they don't have the part to replace,and when they have it I have to pay for the repair.
ELECTRICAL SYSTEM
Jun 20, 2026
Incident date: Jun 20, 2026
The front windshield wiper on my vehicle,may become inoperative. The Ford Motors says that they don't have the part to replace,and when they have it I have to pay for the repair.
POWER TRAIN
Jun 18, 2026
Incident date: May 29, 2025
We expirenced a transmission failure on our Ford Explorer. In short summary we where driving from the airport and the problem started arising of around 5th and 6th gear downshift it would be harsh and make the car lerch. Following this we got a fluid change and that didn’t help, after the fluid ch... Read more
POWER TRAIN
Jun 16, 2026
Incident date: May 10, 2026
The contact owns a 2020 Ford Explorer. The contact stated that while driving approximately 45 MPH, there was an abnormally loud, dragging sound underneath the vehicle. The contact believed that an object was dragging underneath the vehicle; however, there was nothing on the roadway that could have c... Read more
POWER TRAIN
Jun 16, 2026
Incident date: Jun 13, 2026
My vehicle started downshifting hard, making a jerking motion, specifically from around 7th-6th gear. It is an automatic transmission but when I went to slow down at stop signs, stop lights, etc. it would make a jerking motion in the slow down process. It has inhibited my ability to drive it. There ... Read more
SERVICE BRAKES
Jun 16, 2026
Incident date: Jun 11, 2026
ABS and parking brake. Was confirmed by the dealer & tow truck driver. No warning when I parked it, only after putting it into reverse. There were flashing ABS & Parking Brake lights plus a beeping sound.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 16, 2026
Incident date: Jun 11, 2026
ABS and parking brake. Was confirmed by the dealer & tow truck driver. No warning when I parked it, only after putting it into reverse. There were flashing ABS & Parking Brake lights plus a beeping sound.
EXTERIOR LIGHTING
Jun 14, 2026
Incident date: Jun 10, 2026
The passenger headlamp has went out and after researching this is supposed to be a lifetime lamp and has become a common issue on these vehicles. If these lamps are malfuntioning it should be recalled because it is a safety issue specially to ones that already have vision issues at night.
SERVICE BRAKES
Jun 9, 2026
Incident date: May 10, 2026
In January of 2025 I received a letter for a recall with no remedy for the Hydrualic Brake Control Unit that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A fail... Read more
STRUCTURE:BODY
Jun 7, 2026
Incident date: Jun 3, 2026
The back glass has started leaking. Chevrolet had this problem in the 2019-2020 models but apparently they didn’t correct the issue.
SERVICE BRAKES, HYDRAULIC
Jun 4, 2026
Incident date: May 30, 2026
The contact owned a 2014 Kia Sorento. The contact stated that while driving at 10 MPH, smoke emanated from the vehicle's hood. There was no warning light illuminated. The contact coasted to a driveway and attempted to open the hood when the vehicle became engulfed in flames. The vehicle was consumed... Read more
Fire
SEATS
May 27, 2026
Incident date: Mar 1, 2025
The driver's seat automatic memory/easy-access feature experienced a severe safety system failure. While the seat was automatically moving backward, it hit a child car seat installed in the second row. Instead of detecting the obstruction and stopping, the anti-pinch/contact-detection sensor complet... Read more
POWER TRAIN
May 27, 2026
Incident date: Mar 1, 2025
While driving my 2024 Mercedes-Benz GLC 300 on California highways, the vehicle has repeatedly experienced sudden uncontrolled deceleration, unexpected transmission downshifts into 2nd gear, severe transmission jerking, and complete loss of accelerator response. The first major incident occurred on... Read more
POWER TRAIN
May 22, 2026
Incident date: Apr 11, 2026
The contact owns a Chevrolet Camaro. The contact stated that while parking the vehicle on the side of a residential road, she attempted to place the shift knob from Drive into Park. At that moment, the vehicle suddenly jolted and accelerated forward independently. The vehicle proceeded through a re... Read more
Crash
1 injured
VISIBILITY/WIPER
May 21, 2026
Incident date: May 6, 2026
The contact owns a 2023 Acura RDX. The contact stated that while driving in a heavy rain storm the windshield wipers was activated and suddenly seized. The contact was able to drive and park on the shoulder and the local police were contacted. After the rain storm passed the vehicle was safely drive... Read more
SERVICE BRAKES
May 21, 2026
Incident date: Apr 30, 2026
Brakes completely failed. Foot went to the floorboard and car did not stop. Drove until is was slowed down enough to throw it into park. Engine light stated low on brake fluid. Filled it up and it went about a mile before brakes failed again. Took to a mechanic who determined that brake cylinde... Read more
VISIBILITY/WIPER
May 21, 2026
Incident date: Aug 26, 2024
Both my passenger and driver headlights have failed. I have paid to have them replaced. The drivers side has failed twice. The passenger side has failed 3 times. I have taken it to the dealership and they “fixed” the issue but it keeps coming back months or weeks later. The low beams are what ... Read more
AIR BAGS
May 21, 2026
Incident date: Aug 26, 2024
Ram 1500 Big Horn Limited 2023 was totaled in accident. Front end collision. None of the air bags deployed.
Crash
1 injured
ELECTRICAL SYSTEM
May 21, 2026
Incident date: Aug 26, 2024
Both my passenger and driver headlights have failed. I have paid to have them replaced. The drivers side has failed twice. The passenger side has failed 3 times. I have taken it to the dealership and they “fixed” the issue but it keeps coming back months or weeks later. The low beams are what ... Read more
FUEL/PROPULSION SYSTEM
May 21, 2026
Incident date: Apr 2, 2025
My 2022 Ford Bronco experienced recall 25S75 where fuel pump failed while driving on the freeway outside LA near San Bernardino. Recall was communicated in July of 2025 and no fix available. How long has Ford been building cars? There were no warnings or symptoms prior to failure. This was extremely... Read more
ENGINE
May 20, 2026
Incident date: May 19, 2026
1. Component failed and availability for inspection: The engine assembly block failed due to a manufacturing defect known as "coolant intrusion into the cylinders." The vehicle and the defective engine are currently located at my residence and remain fully available for federal or manufacturer inspe... Read more
WHEELS
May 20, 2026
Incident date: May 20, 2026
We bought our 2024 Jayco North Point 390 CKS in Jan. of 2024. We have had axle and wheel issues within 6 months of owning the RV. We contacted Jayco because we have had 5 Wheels crack on our RV, had to replace 6 tires, and recently we had to replace 2 axles. We told Jayco about this and that thei... Read more
STRUCTURE:BODY
May 20, 2026
Incident date: May 16, 2026
My white paint has started chipping in big chucks all over the car on every panel
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
May 20, 2026
Incident date: May 20, 2026
The zoox vehicle pulled over blocking the entire right lane and boxing my car into its parking spot and blocking me from leaving. Honking or inching towards it did nothing. It sat there for many minutes until a rider came.
WHEELS
May 20, 2026
Incident date: May 19, 2026
When putting the car in reverse and moving backwards start to feel the vehicle look drive power and knock sounds. Sounds likes and feels like gear teeth or not aligned. When putting the car into drive the vehicle jumps a little and you hear a lout pop noise.
BACK OVER PREVENTION: WARNINGS
May 20, 2026
Incident date: May 16, 2026
Service advance track 4 weel drive doesn’t work and I don’t have control on the weels
Showing 50 of 1,638 complaints.
NHTSA Safety Ratings, 2020 FORD EXPLORER
2020 Ford Explorer SUV 4WD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 15.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2020 FORD EXPLORER
436 manufacturer communications from 278 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 86 |
| 100000 POWER TRAIN | 60 |
| 350000 EQUIPMENT | 55 |
| 060000 ENGINE AND ENGINE COOLING | 37 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 14 |
| 980000 UNKNOWN OR OTHER | 11 |
| 220000 SEATS | 10 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 10 |
SSM 52484
Apr 25, 2024
980000 UNKNOWN OR OTHER
Some 2020-2022 Explorer vehicles may exhibit keyless entry keypad inoperative and/or does not illuminate when any keypad button is pressed following ignition off timeout period with no diagnostic trouble codes (DTCs) in the body control mod
SSM 52482
Apr 25, 2024
980000 UNKNOWN OR OTHER
Some 2020-2024 Explorer/Aviator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking the
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 52464
Apr 19, 2024
980000 UNKNOWN OR OTHER
Some 2020 Escape/Corsair/Explorer/Aviator vehicles may have diagnostic trouble code (DTC) U0293 stored in the instrument panel cluster (IPC) and/or audio front control module (ACM). This DTC will not cause observable conditions or warning i
22M03 S1
Apr 12, 2024
350000 EQUIPMENT
Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
SSM 52435
Apr 10, 2024
Some 2020-2023 Explorer vehicles may exhibit various issues with the roof rack side. If there is an issue with the roof rack side that requires replacement, a lower level service part is now available separately (7855114 and 7855115). It is
SSM 52435
Apr 10, 2024
980000 UNKNOWN OR OTHER
Some 2020-2023 Explorer vehicles may exhibit various issues with the roof rack side. If there is an issue with the roof rack side that requires replacement, a lower level service part is now available separately (7855114 and 7855115). It is
TSB 24-2100
Mar 29, 2024
100000 POWER TRAIN
This article supersedes TSB 24-2059 to update the Service Procedure LTIS statement. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may
TSB 23-2058
Mar 22, 2024
060000 ENGINE AND ENGINE COOLING
This TSB supersedes TSB 22-2377 to update the vehicle model years affected and Parts List. Some 2020-2023 Explorer vehicles equipped with a 3.0L EcoBoost engine or 2020-2023 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L PHEV engine
TSB 24-2059
Mar 13, 2024
100000 POWER TRAIN
This article supersedes TSB 23-2351 to remove 2023 F-150 10R80 and 10R80 MHT vehicle applications. The 2023 F-150 10R80 and 10R80 MHT vehicles will be the subject of a separate article. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/M
SSM 52335
Mar 6, 2024
060000 ENGINE AND ENGINE COOLING
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg
SSM 52314
Mar 1, 2024
100000 POWER TRAIN
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim
SSM 52307
Feb 29, 2024
110000 ELECTRICAL SYSTEM
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass??A?/LincolnWay??A? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected
TSB 24-2044
Feb 22, 2024
350000 EQUIPMENT
This article supersedes TSB 23-2181 to add 2024 vehicle model year. Some 2020-2024 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may ind
TSB 24-2044
Feb 22, 2024
160000 STRUCTURE
This article supersedes TSB 23-2181 to add 2024 vehicle model year. Some 2020-2024 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may ind
TSB 24-2043
Feb 22, 2024
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This article supersedes TSB 23-2208 to add 2024 model year vehicles. Some 2020-2024 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality when moving. This may be more noticeable on AM radio stations.
TSB 24-2043
Feb 22, 2024
110000 ELECTRICAL SYSTEM
This article supersedes TSB 23-2208 to add 2024 model year vehicles. Some 2020-2024 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality when moving. This may be more noticeable on AM radio stations.
SSM 52189
Jan 18, 2024
110000 ELECTRICAL SYSTEM
Some 2020-2024 Explorer/Aviator vehicles may exhibit poor speaker sound quality and/or tick-tock noise while activating turn signals and streaming audio over Bluetooth. Customers may describe static heard during a Bluetooth phone call or a
SSM 52152
Dec 21, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2023 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated powertrain malfunction (wrench) indicator and/or 4WD Fault Service Required message with diagnostic trouble codes (DTCs) C00A6:71, C00A6
TSB 23-2351
Nov 15, 2023
100000 POWER TRAIN
Some 2021-2023 F-150, 2022-2023 Expedition/Navigator, 2022-2023 Mustang, 2020-2023 Transit, 2020-2023 Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, a
TSB 23-2352
Nov 14, 2023
100000 POWER TRAIN
Some 2020-2023 Explorer/Aviator and 2021-2023 Bronco vehicles equipped with a 10R60 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code
TSB 23-2353
Nov 14, 2023
100000 POWER TRAIN
Some 2020-2023 Explorer vehicles equipped with a 2.3L EcoBoost engine, 2022-2023 F-150 vehicles equipped with a 3.5L EcoBoost engine, and 2023-2024 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) an
TSB 23-2249
Nov 7, 2023
100000 POWER TRAIN
This article supersedes TSB 23-2120 to exclude Police Interceptor vehicles with column shift. Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 (excluding Police Interceptor
TSB 23-2307
Oct 5, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
TSB 23-2307
Oct 5, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
TSB 23-2307
Oct 5, 2023
980000 UNKNOWN OR OTHER
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
TSB 23-2307
Oct 5, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
SSM 51951
Sep 28, 2023
100000 POWER TRAIN
Some 2020-2023 Explorer/Aviator vehicles equipped with a 10R80 MHT transmission may exhibit an illuminated powertrain malfunction (wrench) lamp with diagnostic trouble code (DTC) P084B stored in the PCM. The Workshop Manual (WSM) has recent
SSM 51939
Sep 21, 2023
100000 POWER TRAIN
Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmissi
TSB 23-2072
Sep 20, 2023
100000 POWER TRAIN
Some 2020-2023 Explorer/Aviator all-wheel drive (AWD) vehicles with a hybrid powertrain may experience a harshness and/or vibration felt through the seat, steering wheel and/or center console at 25-50 mph (40-80 km/h). This may be due to co
SSM 51937
Sep 20, 2023
350000 EQUIPMENT
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash,
SSM 51917
Sep 13, 2023
100000 POWER TRAIN
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or
SSM 51902
Sep 1, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2022 Aviator/Explorer Hybrid vehicles may exhibit a concern where the EV power flow does not display in the center display screen. This may be due to the SYNC module (APIM) software. Download and run the APIM-SYNC Module (APIM) St
TSB 23-2279
Sep 1, 2023
100000 POWER TRAIN
Some 2021-2023 F-150 vehicles equipped with a 3.5L hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a powertrain malfunction indicato
SSM 51881
Aug 24, 2023
100000 POWER TRAIN
2020-2023 Explorer non-hybrid vehicles and equipped with a 3.0L EcoBoost or 3.3L Duratec engine and 2020-2023 Aviator non-hybrid vehicles equipped with a 3.0L EcoBoost engine built on or before 01-Jan-2023 may exhibit an exhaust rattle requ
SSM 51881
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
2020-2023 Explorer non-hybrid vehicles and equipped with a 3.0L EcoBoost or 3.3L Duratec engine and 2020-2023 Aviator non-hybrid vehicles equipped with a 3.0L EcoBoost engine built on or before 01-Jan-2023 may exhibit an exhaust rattle requ
TSB 23-2250
Aug 14, 2023
100000 POWER TRAIN
This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehic
SSM 51845
Aug 4, 2023
120000 EXTERIOR LIGHTING
Some 2020-2023 Explorer vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic
SSM 51845
Aug 4, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2023 Explorer vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic
SSM 51838
Aug 2, 2023
110000 ELECTRICAL SYSTEM
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr
SSM 51824
Aug 1, 2023
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
2020-2023 Explorer non-hybrid vehicles equipped with a 3.0L EcoBoost or 3.3L Duratec engine and 2020-2023 Aviator non-hybrid vehicles equipped with a 3.0L EcoBoost engine may exhibit an exhaust rattle requiring replacement of the left or ri
SSM 51824
Aug 1, 2023
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2020-2023 Explorer non-hybrid vehicles equipped with a 3.0L EcoBoost or 3.3L Duratec engine and 2020-2023 Aviator non-hybrid vehicles equipped with a 3.0L EcoBoost engine may exhibit an exhaust rattle requiring replacement of the left or ri
SSM 51824
Aug 1, 2023
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2020-2023 Explorer non-hybrid vehicles equipped with a 3.0L EcoBoost or 3.3L Duratec engine and 2020-2023 Aviator non-hybrid vehicles equipped with a 3.0L EcoBoost engine may exhibit an exhaust rattle requiring replacement of the left or ri
SSM 51821
Aug 1, 2023
104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or
SSM 51821
Aug 1, 2023
100000 POWER TRAIN
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or
SSM 51821
Aug 1, 2023
022520 SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or
TSB 23-2174
Jul 26, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2021 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) built on or before 30-Aug-2021 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) C00A6 and/or C0631. This ma
TSB 23-2174
Jul 26, 2023
100000 POWER TRAIN
Some 2020-2021 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) built on or before 30-Aug-2021 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) C00A6 and/or C0631. This ma
SSM 51792
Jul 14, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some 2020-2023 Explorer/Aviator vehicles may exhibit poor speaker sound quality and/or tick-tock noise while activating turn signals and streaming audio over Bluetooth. Customers may describe static heard during a Bluetooth phone call, or a
SSM 51792
Jul 14, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2023 Explorer/Aviator vehicles may exhibit poor speaker sound quality and/or tick-tock noise while activating turn signals and streaming audio over Bluetooth. Customers may describe static heard during a Bluetooth phone call, or a
TSB 23-2208
Jul 13, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Some 2020-2023 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality when moving. This may be more noticeable on AM radio stations. This may be caused by an electromagnetic interference concern. To co
TSB 23-2208
Jul 13, 2023
350000 EQUIPMENT
Some 2020-2023 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality when moving. This may be more noticeable on AM radio stations. This may be caused by an electromagnetic interference concern. To co
TSB 23-2208
Jul 13, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2023 Explorer/Aviator non-hybrid vehicles may exhibit radio static and/or poor radio sound quality when moving. This may be more noticeable on AM radio stations. This may be caused by an electromagnetic interference concern. To co
SSM 51764
Jul 3, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2020-2023 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost may exhibit an illuminated malfunction indicator lamp (MIL) and low oil pressure warning in the instrument panel cluster (IPC), with diagnostic trouble codes (DTC) P0521
SSM 51764
Jul 3, 2023
060000 ENGINE AND ENGINE COOLING
Some 2020-2023 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost may exhibit an illuminated malfunction indicator lamp (MIL) and low oil pressure warning in the instrument panel cluster (IPC), with diagnostic trouble codes (DTC) P0521
TSB 23-2181
Jun 23, 2023
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some 2020-2023 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainf
TSB 23-2181
Jun 23, 2023
170000 LATCHES/LOCKS/LINKAGES
Some 2020-2023 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainf
22M03
Jun 20, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
22M03
Jun 20, 2023
264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
22M03
Jun 20, 2023
275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
SSM 51720
Jun 16, 2023
220000 SEATS
Some 2020-2023 Explorer/Aviator vehicles may have a concern where the second row outboard manual/power seats do not fold, exhibit excess effort to fold, or do not slide forward/backward easily. Power or manual second row seats must be pushe
SSM 51720
Jun 16, 2023
350000 EQUIPMENT
Some 2020-2023 Explorer/Aviator vehicles may have a concern where the second row outboard manual/power seats do not fold, exhibit excess effort to fold, or do not slide forward/backward easily. Power or manual second row seats must be pushe
SSM 51725
Jun 16, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassA?/LincolnWayA? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if
SSM 51701
Jun 12, 2023
100000 POWER TRAIN
Some 2020-2023 Aviator/Explorer vehicles equipped with a 3.0L hybrid engine may exhibit illuminated powertrain malfunction (wrench) indicator and stop safely now warning. Diagnostic trouble code (DTC) P0AA6:00 may be stored in the battery e
SSM 51701
Jun 12, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2023 Aviator/Explorer vehicles equipped with a 3.0L hybrid engine may exhibit illuminated powertrain malfunction (wrench) indicator and stop safely now warning. Diagnostic trouble code (DTC) P0AA6:00 may be stored in the battery e
SAN-Vol1 I1
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv
SSM 51687
Jun 7, 2023
980000 UNKNOWN OR OTHER
TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not requi
SSM 51687
Jun 7, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not requi
SSM 51687
Jun 7, 2023
100000 POWER TRAIN
TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not requi
TSB 23-2176
Jun 6, 2023
103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Some 2020-2022 Explorer vehicles equipped with 2.3L engine and 10R60 automatic transmission may exhibit a delayed reverse engagement. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow t
TSB 23-2176
Jun 6, 2023
980000 UNKNOWN OR OTHER
Some 2020-2022 Explorer vehicles equipped with 2.3L engine and 10R60 automatic transmission may exhibit a delayed reverse engagement. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow t
TSB 23-2176
Jun 6, 2023
100000 POWER TRAIN
Some 2020-2022 Explorer vehicles equipped with 2.3L engine and 10R60 automatic transmission may exhibit a delayed reverse engagement. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow t
TSB 22-2428
May 29, 2023
100000 POWER TRAIN
Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT
SSM 51665
May 26, 2023
060000 ENGINE AND ENGINE COOLING
Some 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed o
SSM 51653
May 22, 2023
110000 ELECTRICAL SYSTEM
2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue C
TSB 23-2120
May 16, 2023
100000 POWER TRAIN
Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (D
22N17
May 16, 2023
350000 EQUIPMENT
Certain 2020 Model Year Escape and Explorer Vehicles Power Window Switch Chrome Tip Replacement
TSB 23-2120
May 16, 2023
050000 PARKING BRAKE
Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (D
SSM 51628
May 11, 2023
353000 EQUIPMENT:ELECTRICAL
Some 2020-2023 Explorer vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic
SSM 51628
May 11, 2023
120000 EXTERIOR LIGHTING
Some 2020-2023 Explorer vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic
SSM 51612
May 6, 2023
010000 STEERING
There is a parts and labor time error for Explorer/Aviator 3.0L EcoBoost and Aviator 3.0L plug-in hybrid electric vehicle (PHEV). Ford is in the process of updating TSB 23-2114. Explorer or Aviator with 3.0L EcoBoost or 3.0L PHEV engine req
SSM 51612
May 6, 2023
110000 ELECTRICAL SYSTEM
There is a parts and labor time error for Explorer/Aviator 3.0L EcoBoost and Aviator 3.0L plug-in hybrid electric vehicle (PHEV). Ford is in the process of updating TSB 23-2114. Explorer or Aviator with 3.0L EcoBoost or 3.0L PHEV engine req
SSM 51612
May 6, 2023
160000 STRUCTURE
There is a parts and labor time error for Explorer/Aviator 3.0L EcoBoost and Aviator 3.0L plug-in hybrid electric vehicle (PHEV). Ford is in the process of updating TSB 23-2114. Explorer or Aviator with 3.0L EcoBoost or 3.0L PHEV engine req
TSB 23-2114
Apr 6, 2023
100000 POWER TRAIN
Some 2020-2021 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) built on or before 30-Aug-2021 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) C00A6 and/or C0631. This ma
SSM 51536
Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
SSM 51531
Apr 3, 2023
100000 POWER TRAIN
Some 2020-2023 Explorer/Aviator/Transit, 2021-2023 F-150/Bronco, 2022-2023 Expedition/Navigator/Mustang and 2023 F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addresse
SSM 51515
Mar 28, 2023
110000 ELECTRICAL SYSTEM
2020-2023 Explorer/Aviator with start/stop push button ignition switch may exhibit an illuminated malfunction indicator lamp (MIL) and powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) B108A:01 (general electrical
SSM 51449
Mar 15, 2023
353000 EQUIPMENT:ELECTRICAL
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass??A?/LincolnWay??A? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected
SSM 51439
Mar 14, 2023
100000 POWER TRAIN
Some 2020-2023 Explorer/Aviator 4x4/AWD vehicles with hybrid powertrain may experience a harshness and/or vibration felt through the seat, steering wheel and/or center console after initial driveaway between 25-50 MPH (40-80 Km/h) that less
SSM 51419
Mar 8, 2023
100000 POWER TRAIN
Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmissi
SSM 51392
Feb 28, 2023
350000 EQUIPMENT
Some vehicles equipped with a 2.7L, 3.0L,3.5L or 5.0L engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for
SSM 51391
Feb 28, 2023
280000 BACK OVER PREVENTION
Some 2020-2021 Explorer vehicles with 2.3L engine may exhibit a lack of heat from the passenger side vents of the vehicle when using the climate control. When diagnosing for insufficient, erratic or no heat from passenger side vents, perfor
SSM 51380
Feb 23, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2023 Explorer/Aviator vehicles may exhibit the A/C blowing warm air with DTCs P0645, P2CFC, and/or P2CFD present in the heating ventilation and air conditioning (HVAC) module. This may be due to spread terminal/terminal pushout in
SSM 51374
Feb 21, 2023
030000 BRAKES (PWS)
Some 2020-2021 Escape/Bronco Sport/Explorer and 2020-2021 Corsair/Aviator vehicles equipped with electric brake booster (EBB) built on or before 1-Aug-2022 may exhibit an illuminated anti-lock brake system (ABS) warning indicator and stabil
SSM 51374
Feb 21, 2023
100000 POWER TRAIN
Some 2020-2021 Escape/Bronco Sport/Explorer and 2020-2021 Corsair/Aviator vehicles equipped with electric brake booster (EBB) built on or before 1-Aug-2022 may exhibit an illuminated anti-lock brake system (ABS) warning indicator and stabil
TSB 23-2030
Jan 30, 2023
100000 POWER TRAIN
2020-2022 Aviator/Explorer/Police Interceptor, 2021-2022 F-150 vehicles equipped with a 10R80 MHT transmission and built on or before 15-Nov-2022 may exhibit an 8th gear start after coming to a stop and/or a no movement in Reverse condition
SSM 51306
Jan 19, 2023
110000 ELECTRICAL SYSTEM
Some 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (
SSM 51297
Jan 13, 2023
100000 POWER TRAIN
Some 2020-2023 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2D40. This may be due to the high voltage
SSM 51265
Dec 20, 2022
350000 EQUIPMENT
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash,
SSM 51265
Dec 20, 2022
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash,
Showing 100 of 436 bulletins.
NHTSA Safety Investigations, FORD EXPLORER
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP25001
Opened: Sep 5, 2025 , Closed: Apr 9, 2026
Underbody shields detachment
The Office of Defects Investigation (ODI) received a petition on August 22, 2025, requesting a defect investigation into an alleged defect of the “underbody shields” on model year (MY) 2020 Ford Explorer vehicles. The petition alleges premature degradation and detachment of the plastic underbody... Read more
RQ23002
Opened: Jun 20, 2023 , Closed: Feb 15, 2024
Rear Axle Bolt Failure
On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford Explorer vehicles (subject vehicles). The RQ w... Read more
PE23001
Opened: Jan 27, 2023 , Closed: Feb 8, 2024
Windshield trim molding Item detachment
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this fail... Read more
AQ22003
Opened: Dec 16, 2022
Hertz/Vehicles Rented with Open Recalls
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety... Read more
EA17002
Opened: Jul 27, 2017 , Closed: Jan 17, 2023
Exhaust Odor in Passenger Cab
During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and oc... Read more
PE16008
Opened: Jul 1, 2016 , Closed: Sep 12, 2017
Ford Explorer Exhaust Odor
During the National Highway Traffic Safety Administration?s (NHTSA?s) investigation into the Ford carbon monoxide allegations, the Office of Defects Investigation (ODI) identified additional Vehicle Owner Questionnaire (VOQ) reports with similar exhaust odor claims.Presently, ODI has identified 791 ... Read more
EA15005
Opened: Sep 28, 2015 , Closed: Nov 2, 2018
Front Brake Hose Failure
On April 29, 2015, the Office of Defects Investigation (ODI) opened PE15-017 to investigate a report alleging incidents of front brake hose failure in model year (MY) 2015 Ford Explorer Police Interceptor vehicles used by the Sacramento Police Department in its pursuit driving training program (VOQ ... Read more
PE15017
Opened: Apr 29, 2015 , Closed: Sep 28, 2015
Front brake hose failure
On April 29, 2015, the Office of Defects Investigation (ODI) opened PE15-017 to investigate reports of low-mileage failures of front brake jounce hoses in model year (MY) 2015 Ford Explorer Police Interceptor vehicles operated as training vehicles by the City of Sacramento, California (ODI VOQ No. 1... Read more
PE14027
Opened: Aug 22, 2014 , Closed: Feb 3, 2015
Front brake hose failure
The Office of Defects Investigation (ODI) opened PE14-027 based on a report of 13 front brake hose (jounce hose) failures in 11 vehicles in the District of Columbia Metropolitan Police Department (DCMPD) fleet of 46 model year (MY) 2013 Ford Explorer Police Interceptor (PI) vehicles (VOQ 10621634).T... Read more
PE12017
Opened: Jun 19, 2012 , Closed: Jun 12, 2014
Electric power steering failure
On May 27, 2014 and amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 179,027 model year (MY) 2011 through 2013 Ford Explorer vehicles equipped wit... Read more
EA09013
Opened: Aug 18, 2009 , Closed: Feb 12, 2013
Vehicle Rollaway Allegations
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of... Read more
PE09020
Opened: Apr 21, 2009 , Closed: Aug 19, 2009
VEHICLE ROLLAWAY ALLEGATIONS
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM ... Read more
RQ08003
Opened: Jun 23, 2008 , Closed: Oct 24, 2008
REAR LIFTGATE GLASS HATCH FAILURE
THIS INVESTIGATION WAS OPENED ON JUNE 23, 2008, BASED ON 34 COMPLAINTS INVOLVING EIGHT INJURIES IN WHICH THE REAR LIFTGATE GLASS HATCH ON MODEL YEAR 2004 FORD EXPLORERS OR MERCURY MOUNTAINEERS BROKE OFF AND FELL, USUALLY WHILE INDIVIDUALS WERE OPERATING THE GLASS HATCH OR LOADING OR UNLOADING ITEMS ... Read more
PE05037
Opened: Jul 7, 2005 , Closed: Nov 2, 2005
STUCK ENGINE THROTTLE
ON JULY 7, 2005, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED STUCK THROTTLE COMPLAINTS IN CERTAIN MODEL YEAR (MY) 2002 FORD EXPLORER AND MERCURY MOUNTAINEER VEHICLES EQUIPPED WITH THE STANDARD AVAILABLE 4.0L SOHC V6 ENGINE.AT THAT TIME, ODI WAS AW... Read more
PE04045
Opened: Jun 2, 2004 , Closed: Sep 28, 2004
REAR LIFTGATE GLASS ASSEMBLY
COMPLAINTS REPORT FAILURE OF THE REAR LIFTGATE GLASS SUPPORT WHILE THE OPERATOR IS OPENING OR CLOSING THE GLASS.THE FALLING GLASS CAN STRIKE THE OPERATOR OR BYSTANDER.THE INJURIES REPORTED ARE BRUISES TO THE HEAD, NECK OR BACK, CUTS TO THE FACE, ARM OR HAND.ON SEPTEMBER 9, 2004, FORD NOTIFIED THE AG... Read more
PE03020
Opened: May 21, 2003 , Closed: Sep 5, 2003
FRONT SEAT BACK RECLINER ATTACHMENT
BY LETTER DATED AUGUST 4, 2003, FORD NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V281) INVOLVING CERTAIN MODEL YEAR (MY) 1998-2001 FORD EXPLORER / MERCURY MOUNTAINEER 4-DOOR, MY 1998-2000 FORD EXPLORER 2-DOOR AND MY 2001-2002 FORD EXPLORER SPORT AND SPORT ... Read more
EA02010
Opened: Jul 2, 2002 , Closed: Feb 25, 2003
MIS-ASSEMBLED AIRBAG CLOCKSPRING
IN JULY 2001, FORD ISSUED A SPECIAL SERVICE MESSAGE ANNOUNCING THAT SOME AIR BAGCLOCKSPRING DEVICES MAY PRODUCE NOISE WHEN THE STEERING WHEEL IS TURNED FULL LEFT OR RIGHT.FORD WAS AWARE THAT SOME CLOCKSPRINGS MAY HAVE BEEN IMPROPERLY INSTALLED.THE IMPROPER INSTALLATION MAY ALSO CAUSE AN OPEN CIRCUIT... Read more
EA02011
Opened: Jul 2, 2002 , Closed: May 21, 2003
SAFETY BELT ASSEMBLY FAILURE
ODI RECEIVED 18 CONSUMER COMPLAINTS AND FORD IDENTIFIED ANOTHER FOUR REPORTS ASSOCIATED WITH THE ALLEGED DEFECT.MOST OF THE COMPLAINTS INDICATE INABILITY TO LATCH THE DRIVER SEAT BELT BUCKLE CAUSED BY A BROKEN LATCH RELEASE SPRING.NONE OF THESE 22 REPORTS RESULTED IN ANY INJURIES OR CRASHES.NO COMPL... Read more
PE02007
Opened: Jan 23, 2002 , Closed: Jul 2, 2002
SAFETY BELT ASSEMBLY
SQ01015
Opened: Dec 12, 2001 , Closed: Jul 2, 2002
INOPERATIVE AIR BAG SYSTEM
EA01008
Opened: Feb 26, 2001 , Closed: Apr 25, 2002
SEAT BELT WEBBING
ODI OPENED PE00-044INVESTIGATION ON NOVEMBER 3, 2000, BASED ON A REPORT REGARDING THE DEATH OF THE OCCUPANT OF THE RIGHT FRONT SEAT IN A 2000 MODEL YEAR FORD EXPLORER XLS INVOLVED IN A ROLL-OVER CRASH.IT IS ALLEGED THAT THE WEBBING OF THE BUCKLE PORTION OF THE SEAT BELT ASSEMBLY FAILED DURING THE CR... Read more
PE00044
Opened: Nov 3, 2000 , Closed: Feb 26, 2001
SEAT BELT WEBBING
ODI OPENED THIS INVESTIGATION ON NOVEMBER 3, 2000, BASED ON A REPORT REGARDING THE DEATH OF THE OCCUPANT OF THE RIGHT FRONT SEAT IN A 2000 MODEL YEAR FORD EXPLORER XLS INVOLVED IN A ROLL-OVER CRASH.IT IS ALLEGED THAT THE WEBBING OF THE BUCKLE PORTION OF THE SEAT BELT ASSEMBLY FAILED DURING THE CRASH... Read more
PE00039
Opened: Sep 20, 2000 , Closed: Nov 30, 2000
FRONT SUSPENSION STABILIZER BAR LINK
There is no summary currently available
EA00012
Opened: Apr 14, 2000 , Closed: Oct 20, 2000
SPARE TIRE WINCH CABLE
There is no summary currently available
PE99072
Opened: Nov 30, 1999 , Closed: Apr 14, 2000
SPARE TIRE WINCH CABLE
FROM THE BEGINNING OF THE 1991 MODEL YEAR PRODUCTION UNTIL THE MIDDLE OF THE 1994 MODEL YEAR PRODUCTION, FORD USED A GALVANIZED STEEL CABLE TO LIFT AND HOLD IN STORED POSITION, THE EXPLORER SPARE TIRE.ON MAY 19, 1994, BASED ON THE RESULTS OF FORD DURABILITY TESTING , FORD CHANGED TO A 4.00MM STAINLE... Read more
SQ99026
Opened: Nov 19, 1999 , Closed: May 23, 2000
AIRBAG SYSTEM'S LIGHT DYSFUNCTIONAL
There is no summary currently available
PE99068
Opened: Nov 1, 1999 , Closed: Mar 9, 2000
ACCELERATOR PEDAL
There is no summary currently available
RQ99016
Opened: Jul 29, 1999
LIFTGATE SUPPORT BRACKET FAILURE
SUMMARY:ON AUGUST 22, 1995, FORD CONDUCTED SAFETY RECALL, 95V-164, ON 1992 AND 1993 MODEL YEAR EXPLORER DUE TO LIFTGATE FAILURES.THE REAR LIFTGATE HYDRAULIC CYLINDER BRACKET CAN BECOME UNATTACHED ALLOWING THE LIFTGATE TO SUDDENLY DROP.THE RECALL REMEDY WAS TO INSTALL REINFORCEMENTS ON THE BRACKETS.F... Read more
PE99049
Opened: Jul 28, 1999 , Closed: Apr 24, 2000
WINDSHIELD WIPER MALFUNCTION
There is no summary currently available
PE99045
Opened: Jul 6, 1999 , Closed: Oct 29, 1999
STEERING KNUCKLE SEPARATIONS
There is no summary currently available
SQ99017
Opened: Jun 9, 1999 , Closed: Feb 22, 2000
VEHICLE HESITATION/STALLING
There is no summary currently available
EA99004
Opened: Jan 15, 1999 , Closed: Apr 18, 2000
BLOWER ASSEMBLY FIRES
BASED ON THE RELATIVELY LOW FAILURE FREQUENCY MEASURED OVER AN EXTENDED EXPOSURE TIME AND THE FACT THAT THE GREAT MAJOITY OF INCIDENTS ARE CONFINED WITHIN THE BLOWER HOUSING, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO... Read more
EA99001
Opened: Jan 7, 1999 , Closed: Feb 9, 2001
THROTTLE STICKING
ON JANUARY 23, 1997, FORD MOTOR COMPANY ISSUED SPECIAL SERVICE MESSAGE (SSM) 10240, ANNOUNCING THAT A REVISED THROTTLE BODY WOULD BE AVAILABLE DURING THE FIRST QUARTER OF 1997 FOR 1997 MODEL YEAR FORD EXPLORERS EQUIPPED WITH THE 4.0L SINGLE OVERHEAD CAM (SOHC) ENGINE.THE SSM STATED THE REVISED THROT... Read more
RQ98020
Opened: Nov 3, 1998 , Closed: Nov 15, 2000
FUEL LINE DAMAGE FROM JUMP STARTING
There is no summary currently available
DP98008
Opened: Sep 4, 1998 , Closed: Sep 11, 1998
HEATER BLOWER ASSEMBLY FIRE
There is no summary currently available
PE98048
Opened: Sep 4, 1998 , Closed: Jan 15, 1999
BLOWER ASSEMBLY FIRES
There is no summary currently available
SQ98014
Opened: Jul 31, 1998 , Closed: Jan 7, 1999
THROTTLE STICKING
There is no summary currently available
DP98001
Opened: Jan 6, 1998 , Closed: Feb 4, 1998
HEAVY LATERAL VIBRATION
NHTSA WAS PETITIONED TO COMMENCE A DEFECT INVESTIGATION OF THE SUBJECT VEHICLES ON JANUARY 6, 1998.THE PETITION ALLEGES THAT EARLY MODEL FORD EXPLORER SPORT UTILITY VEHICLES DEVELOP HEAVY LATERAL VIBRATIONS AT SPEEDS ABOVE 55 MPH AND WHEN ENCOUNTERING BUMPS AT LOW SPEEDS.THE PETITION FURTHER ALLEGES... Read more
EA97011
Opened: May 23, 1997 , Closed: Jan 20, 1998
SUNROOF SHATTERING AND SEPARATION
There is no summary currently available
PE97010
Opened: Mar 13, 1997 , Closed: Sep 4, 1997
ELECTRICAL FIRE IN CENTER CONSOLE
THIS INVESTIGATION REVEALED THAT CONSOLE FIRES IN THE SUBJECT VEHICLES MOST OFTEN OCCURRED WHILE VEHICLES EQUIPPED WITH THE LAMP OUTAGE MODULE (LOM), WHICH IS PART OF THE MESSAGE CENTER, WERE TOWING A TRAILER AND WHICH HAD BEEN MODIFIED BY ADDING AN AFTERMARKET TRAILER WIRING HARNESS INTO THE VEHICL... Read more
PE96074
Opened: Dec 17, 1996 , Closed: May 23, 1997
SUNROOF (AIR ROOF) SHATTER
THE SUNROOF SHATTERED OR WAS BLOWN OFF.IN ALL BUT ONE CASE THIS OCCURRED WHILE DRIVING.
PE96066
Opened: Nov 22, 1996 , Closed: May 15, 1997
DRIVER DOOR ELECTRICAL FIRE
THE CONTACT ASSEMBLY FOR THE REMOTE POWER MIRROR CONTROL SWITCH MAY DEVELOP A SHORT CIRCUIT BETWEEN THE SWITCH POSITIVE PAD AND CHASSIS GROUND PAD AS A RESULT OF WATER INTRUSION.EXCESS CURRENT FLOW RESULTING FROM THE SHORT CIRCUIT CONDITION MAY OVERHEAT THE REMOTE POWER MIRROR CONTROL SWITCH CIRCUIT... Read more
EA96017
Opened: Jul 24, 1996 , Closed: Oct 29, 1999
BRAKE SYSTEM MALFUNCTION
There is no summary currently available
PE96016
Opened: Feb 28, 1996 , Closed: Jul 24, 1996
WHEEL LOCKUP WITH ANTILOCK BRAKE SYSTEM
ODI HAS RECEIVED OND HUNDRED SEVENTY-THREE (173) CONSUMER COMPLAINTS OF ALLEGED FAILURES OR MALFUNCTIONS IN THE BRAKING SYSTEM ON CERTAIN 1993 AND 1994 FORD EXPLORERS.THESE ALLEGED FAILURES OR MALFUNCTIONS ARE REPORTED TO HAVE CAUSED THIRTY-SIX (36) ACCIDENTS RESULTING FROM VEHICLE LOSS OF DIRECTION... Read more
EA95018
Opened: Jun 19, 1995 , Closed: Apr 2, 1996
SEPARATION OF MASTER CYLINDER
FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD ... Read more
PE95001
Opened: Jan 3, 1995 , Closed: Jun 19, 1995
BRAKE MASTER CYLINDER/BOOSTER SEPARATION
There is no summary currently available
PE94044
Opened: Jun 10, 1994 , Closed: Aug 31, 1994
ENGINE COOLING FAN CRACKS
There is no summary currently available
EA93004
Opened: Jan 29, 1993 , Closed: Jul 29, 1994
AUTO TRANS PRNDL MISALIGN
There is no summary currently available
EA93003
Opened: Jan 15, 1993 , Closed: Jan 6, 1994
THROTTLE STICKING
There is no summary currently available
PE92078
Opened: Sep 9, 1992 , Closed: Jan 29, 1993
AUTO TRANS.PRNDL MISALIGN
There is no summary currently available
EA91040
Opened: Oct 3, 1991 , Closed: Aug 17, 1992
VACUUM BOOSTR VALVE FAILS
There is no summary currently available
EA91034
Opened: Jul 17, 1991 , Closed: Apr 10, 1992
THROTTLE RELEASE FAILURE
There is no summary currently available
PE91084
Opened: Jun 10, 1991 , Closed: Oct 3, 1991
VACUUM BOOSTR VALVE FAILS
There is no summary currently available
PE91058
Opened: Mar 6, 1991 , Closed: Jul 22, 1991
THROTTLE RELEASE FAILURE
There is no summary currently available
FORD EXPLORER - All Years Overview
Complete safety history for the FORD EXPLORER across all model years (1991, 2027).
386
Total Recalls
43,121
Total Complaints
54
Investigations
2,520
Reported Crashes
1,069
Reported Fires
301
Reported Deaths
FORD EXPLORER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 11 | 29 | View |
| 2025 | 19 | 135 | View |
| 2024 | 10 | 26 | View |
| 2023 | 15 | 147 | View |
| 2022 | 24 | 342 | View |
| 2021 | 26 | 532 | View |
| 2020 (current) | 33 | 1,638 | |
| 2019 | 6 | 328 | View |
| 2018 | 7 | 864 | View |
| 2017 | 14 | 2,021 | View |
| 2016 | 15 | 3,007 | View |
| 2015 | 9 | 2,190 | View |
| 2014 | 7 | 2,040 | View |
| 2013 | 12 | 2,781 | View |
| 2012 | 7 | 1,027 | View |
| 2011 | 8 | 1,495 | View |
| 2010 | 2 | 155 | View |
| 2009 | 1 | 49 | View |
| 2008 | 3 | 216 | View |
| 2007 | 3 | 271 | View |
| 2006 | 4 | 788 | View |
| 2005 | 3 | 604 | View |
| 2004 | 4 | 1,647 | View |
| 2003 | 7 | 1,369 | View |
| 2002 | 10 | 4,096 | View |
| 2001 | 12 | 503 | View |
| 2000 | 15 | 1,203 | View |
| 1999 | 15 | 1,737 | View |
| 1998 | 14 | 2,374 | View |
| 1997 | 12 | 2,150 | View |
| 1996 | 11 | 1,818 | View |
| 1995 | 12 | 1,048 | View |
| 1994 | 7 | 1,531 | View |
| 1993 | 9 | 1,151 | View |
| 1992 | 7 | 848 | View |
| 1991 | 11 | 764 | View |
| 1990 | 0 | 12 | View |
| 1989 | 0 | 1 | View |
| 1988 | 0 | 7 | View |
| 1987 | 0 | 3 | View |
| 1986 | 0 | 3 | View |
| 1985 | 0 | 1 | View |
| 1984 | 0 | 1 | View |
| 1977 | 0 | 2 | View |