2019 FORD EXPLORER Recalls, Complaints & Safety

The a-pillar applique trim, which borders the left and right side of the front windshield of my 2019 Ford Explorer has been under recall since January 2024. I've taken it to Bill Utter Ford in Denton, Texas, on four separate occasions to ask for it to be repaired. Generally stated, every six months since the recall. They tell me its too bad, there are np arts to repair it. Question, how can you all allow 2 years to pass and not force them to do something? On March 29, 2026, the drivers side piece came flying off at 30 miles per hour. Luckily no one was behind me. Now my windshield has no protection trim. Further, I cut my right hand trying to force the broken pieces back in.

1 injured

The B post on the driver side flew off while driving. This is has been an ongoing issue. Ford has fixed them before and they keep causing issues on both the driver and passenger side. The exterior panel does not stay connected to the truck. It flew off at highway speeds, causing the air and rear tailgate to malfunction after it pulled a wire out. This is a huge safety issue ford refuses to acknowledge.

My ford dealer will not check 4 wheel alignment at no charge to me. I have two articles that it is mandatory to do a 4 wheel alignment after replacing the rear toe arms on my 2019 ford explorer.

The contact called on behalf of the owner of a 2019 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION). The contact stated that after the vehicle was stopped at a traffic light, the vehicle stalled. The battery warning light was illuminated. The contact was able to restart the vehicle. The contact stated that the failure was occurring every other day. The vehicle was taken to an independent mechanic. The independent mechanic replaced the Manifold Absolute Pressure (MAP) sensor and an unknown sensor; however, the failure persisted. The contact stated that on a separate occasion, while the vehicle was idling, the vehicle stalled. The vehicle was restarted. The contact stated that while the temperature gauge was midway, the vehicle stalled. The battery warning light was illuminated. The contact stated that whenever the temperature gauge was midway, the vehicle would stall. The vehicle was taken to another independent mechanic who replaced a fractured spark plug and the timing chain. The vehicle was repaired; however, two months after the last repair, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Similar to NHTSA Recall Number 24V031, driver's "B-pillar" trim (top edge) has detached and loose, and is only secured in-place by remaining anchors/attachments. In inspecting underlying substrate, it appears that a mechanical anchor is missing AND adhesive exhibits cohesive failure (remainder adhesive on both supporting/underlying substrate and backside of trim.

Torque converter failed and had to be replaced within 60000 miles. Know issue to ford but they continue to charge $4,000 to have it repaired. Rear main seal leaks oil within 80,000 miles. Know issue to ford and they continue to charge $3,800 to have it repaired.

I am writing to formally report an issue regarding Safety Recall 24S02 on my 2019 Ford Explorer, which is incorrectly shown as completed by Cornerstone Ford in Elk River, Minnesota. This recall involves the exterior A‑pillar trim on 2011–2019 Ford Explorer vehicles and is a documented Ford safety campaign (24S02 / 24V031). According to Ford’s records and Cornerstone Ford’s reporting, Recall 24S02 is flagged as completed on my vehicle on Jun 2025; however, the actual recall repair has never been performed. It appears only on an estimate repair invoice from July 2025, and I have text message correspondence from the dealer dated December 19, 2025, stating that the part had arrived, yet no recall work was scheduled or completed. Notice on Invoice (attached): [Primary]: S100 - RECALL RECALL RECALL - C/S: NO REMEDY AVAILABLE YET-24S02 EXTERIOR A PILLAR APPLIQUE INSPECTION I am unable to take it to a different dealership because it has been flagged as completed. I contacted Ford's Customer service, and they are taking the dealership's word.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

B-pillar panels (both driver side and passenger, driver side has keyless entry). Panel could be come completely detached if not properly secured and cause a driving hazard in the roadway. No, the dealership stated I would have to pay out pocket to repair (estimate of $1900). Yes, it was inspected while at the dealership for a separate recall. No, the adhesive or clips that keep the panels on the door have either completely broken or non-existent.

Vehicle fails to start intermittently. After having this happen on several occasions and waiting for 1-2 hours it would start. However, the last time, while traveling it would not start after taking brief stop. Had to leave the vehicle overnight and return the next day to haul it back home 300 hundred miles. That was Feb. 23, 2026 and still will not start. Vehicle has 70,000 miles.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Remedy not available in timely manner. This came out in 2024. Issue should be fixed and parts available. I am experiencing the wind noice due to this. Manufacturer Recall Number 24S02 NHTSA Recall Number 24V031 Recall Status Recall Incomplete, remedy r yet available

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE). The contact stated that the passenger's side A-pillar was loose. The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available. The vehicle was not repaired. Most recently, the contact noticed that the driver's side A-pillar trim was loose. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000. The VIN was not available.

Accelerator stuck wide open while entering freeway. I also have a safety recall notice 24S02/NHTSA recall 24V031

The contact owns a 2019 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the windshield. The vehicle was taken to a dealer, and the contact was informed that the exterior A-pillar trim retention clips were loose and needed to be replaced, and the contact was provided an estimate for the repair. The contact then received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts for the recall were not yet available. The dealer was notified of the failure, and the contact was informed that parts were not yet available. The manufacturer was made aware of the failur,e and the contact was provided the same information from the dealer. The vehicle was not repaired. The failure mileage was 64,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side door exterior B-Pillar trim clip attachment detached. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V031000 (Structure); however, the dealer informed the contact that the driver's side door exterior B-Pillar trim failure was not listed in the recall. The contact was informed that the B- Pillar Trim needed to be replaced at the owner's expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims were loose, and there was a noticeable windy sound coming from the windshield while driving. The vehicle was taken to the dealer, where the contact was informed that the parts to do the recall repair were ordered. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal buzzing sound coming from the windshield. The dealer was made aware of the failure. The contact stated that a technician arrived at the residence and inspected the vehicle, and placed duct tape around the front windshield. In addition, the contact was informed that the vehicle would fail an inspection with duct tape around the front windshield. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts were not yet available. The vehicle was taken to the dealer several times; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.

Blown engine due to ecoboost fuel issues. Vehicle quit and shut off on highway. Multiple issues with 2019 ford explorer that does not get resolved.

The contact owns a 2019 Ford Explorer. The vehicle was serviced under NHTSA Campaign Number: 24V031000 (STRUCTURE), but the failure persisted. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the windshield. The local dealer was contacted; however, the vehicle was not inspected or diagnosed. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The catalytic converters for the Ford Explorer Utility Police Interceptor fail prematurely, degrading the emissions from the vehicle and causing the vehicle to fail emissions testing. Although Ford has implemented a Customer Satisfaction Campaign 22M06, they do not inform owners of the campaign or potential problem. My car was inspected by two Ford dealerships who simply cleared the error code (P0430) and made no mention of Campaign 22M06. The error code persisted as I replaced numerous other components (spark plugs, purge valve, oxygen sensors, Mass air flow sensor) trying to alleviate the problem over the last year. Only if you mention the campaign specifically will they inspect the vehicle for the purpose of replacing the the catalytic converters under warranty. Replacing these failing catalytic converters should be a recall because failure creates substandard emissions for thousands of vehicles.

The contact owns a 2019 Ford Explorer. The contact stated that after a visual inspection of the exterior of the vehicle, the driver’s side roof rack rail had detached. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V316000 (Structure). The VIN was included, but the vehicle was repaired in October 2025. The manufacturer was not notified of the failure. The failure mileage was 90,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Suspension issue causing premature inside tire wear which can be fatal, if not deadly. Multiple cases have been recorded and found among other owners for this same make and model yr. Even after parts replacement and 4 wheel alignment was completed.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front driver’s and passenger’s side A-pillar trim seals had started to deteriorate. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 65 MPH, the driver’s side exterior A-pillar trim detached and flew off the vehicle. The vehicle was taken to a dealer, where it was determined that the part was under recall and that parts were not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

The A pillars are coming off. Other years make and model were recalled . The A pillars on the sides should be recalled just as the front b pillars.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall. The failure mileage was 75,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Rear camera stopper working.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated there was an abnormal sound coming from the windshield while driving. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was not available.

It has been a year and a half since Ford recalled a part and they have yet to replace that part. It’s a year overdue from the timeline they claimed to be ready by.

The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 75 MPH with the cruise control activated, the vehicle suddenly started sputtering and decelerated unintendedly. The vehicle was driven to the shoulder of the roadway, and the vehicle stalled. The vehicle failed to restart and was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 52,000.

I have attempted multiple times to report Sync 3 screen issues with this vehicle. Began as intermittent issues. Screen would go off, get hung in reverse, unable to use touch screen, etc. Now, it is completely useless. Not able to use touch screen, not able to connect phone thru Bluetooth (making phone unusable), basically not unusable. I have no access to maps, any controls on screen. There's recalls on Explorers for this exact issue in 2020, etc models, so I am positive this same issue relates to mine. This is a very costly part to repair (we were quoted over $1200.00 by local Ford Dealership My car was barely out of warranty when this issue occured.

The contact owns a 2019 Ford Explorer. The contact stated that upon noticing that the roof rail cover was missing, the vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 21V316000(Structure); however, the failure recurred. The contact stated that while driving at 30 MPH, the roof rail cover detached from the vehicle. The driver was able to retrieve the roof rail cover. The contact called the local dealer, but there was no response. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 63,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Subject: Urgent Complaint – Recall Repair Delayed Due to Unavailable Parts (2019 Explorer) To Whom It May Concern, I am writing to formally file a complaint regarding a safety-related recall/service campaign for my 2019 Ford Explorer (VIN: [XXX] ), specifically concerning the roof rack trim detachment issue (Customer Satisfaction Program / Recall #20N11 or 21S22). I visited an authorized Ford dealership to schedule the required repair, but was told that the necessary parts are currently unavailable, and no estimated delivery date could be provided. It has been an extended delay, and I am concerned about the continued safety risk this issue may present. As this is a known issue affecting many vehicles, I respectfully request: •A clear explanation of when the required parts will become available •An expedited resolution or alternative dealership that can complete the repair •A formal record of this delay for safety and warranty documentation purposes Please treat this matter as urgent. I would appreciate a prompt response with a timeline and any appropriate next steps. Sincerely, [XXX] Phone: [XXX] Email: [XXX] Location: Manhattan, New York VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The bottom part that holds the windshield down is coming off. My windshield sounds like it is going to fly off when I drive. It makes a constant loud noise when driving. This has been an ongoing issue for almost 2 years. Ford told me they couldn’t do anything about it.

The contact owns a 2019 Ford Explorer. The contact stated that upon acceleration from a stop, the vehicle experienced a loss of automotive power. There were no warning lights illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the fuel pump and the fuel injectors were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that on another occasion while driving 63 MPH, the vehicle lost automotive power. There were no warning lights illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the fuel pump and fuel injectors were faulty and needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving 72 MPH, and the vehicle lost automotive power. There was no warning light illuminated. The vehicle came to a complete stop and the contact called the Police for traffic control and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the fuel pump and the fuel injectors were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.