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NHTSA Campaign 24V188000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Issued by Ford Motor Company · Reported Mar 8, 2024 · 1,988 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.

Vehicles affected by this recall

Make Model Year Units
FORD EXPLORER 2020 1,988

Source: NHTSA Campaign 24V188000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.