NHTSA Campaign 23V305000

BACK OVER PREVENTION:DISPLAY FUNCTION

Issued by Ford Motor Company · Reported Apr 28, 2023 · 523 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Vehicles affected by this recall

Make Model Year Units
FORD EXPLORER 2020 523
FORD EXPLORER 2021 523
FORD EXPLORER 2022 523

Source: NHTSA Campaign 23V305000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.