1994 FORD EXPLORER Recalls, Complaints & Safety

I LOOKED UP MY VEHICLE AND IT HAS A RECALL AND I WANT IT FIXED. *TR

PURCHASED VEHICLE TRANSMISSION OUT,CAME WITH REBUILT TRANSMISSION,INSTALLED,LASTED ABOUT 1 YEAR.KEPT BLOWING FRONT SEALS.ALWAYS HEATED UP GOING UPHILL.NEXT TRANSMISSION,SAME STORY.SERVICED REGULAR,WITH FILTER CHANGE.CURRENT TRANSMISSION IN TRANS. SHOP,BURNT UP,NEW CLUTCHES,BANDS,SEALS,YOU NAME IT.IT STILL WILL NOT SHIFT CORRECTY DUE TO SERVO PISTON FAILURE,THAT ALSO NEEDS FIXED.A4LD TRANSMISSION IN TOO SMALL FOR THE EXPLORER VEHICLE.I LIKE THE VEHICLE IN GENERAL,EVEN INSTALLED MANUAL LOCKOUTS TO HELP THIS SIDUATION.THIS VEHICLE HAS HAD GOOD CARE,BUT TO NO AVAIL.I BELIEVE THAT THE FORD MOTOR COMPANY SHOULD BE HELD ACCOUNTABLE FOR PRESENTING THE AMERICAN CONSUMER WITH SUCH BAD DRIVETRAIN SIDUATIION,THAT I AM SURE THAT THEY BOTH KNEW ABOUT,AND JUST DID NOT CARE.IT LEFT ME,A SERVICE CONNECTED DISABLED VETERAN,ON THE SHOULDER OF THE HIGHWAY,MANY TIMES.EVEN ON MY WAY TO THE VA HOSPITAL.REGUARDS

HIGH BEAMS ACT AS LOW BEAMS ALL THE TIME, UNLESS YOU PULL THE BRIGHTS TOWARDS YOU AND HOLD WHICH IS ALSO A FATALITY. *TR

Crash 1 injured

TL* THE CONTACT OWNS A 1994 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, AN ODOR OF GASOLINE FUMES EMITTED INSIDE OF THE VEHICLE AND THE ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE CONTACT EXPERIENCED BRONCHIAL HEALTH ISSUES THAT REQUIRED MEDICAL ATTENTION AS A RESULT FROM INHALING THE FUMES. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.

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APRIL, 1996 I, MY EX WIFE, AND MY DAUGHTER WERE COMING BACK FROM PALMDALE, LA COUNTY, TRAVELING EAST ON 138 HIGHWAY BACK TO ONTARIO, SAN BERNARDINO COUNTY, WHERE I USED TO RESIDE. WHILE I WAS PASSING SLOW TRUCK IN TWO HIGHWAY TRYING TO GET BACK IN THE FRONT OF THE TRUCK ONE OF THE FRONT TIRES EXPLODED I LOST CONTROL OF THE 1994 FORD EXPLORER GOT ON THE DIRT THE CAR WAS AIRBORNE LANDED TURN GOD KNOWS HOW MANY TIMES AND LANDED ON THE SIDE. *TR

MY TENANT'S VEHICLE - A 1994 FORD EXPLORER - SPONTANEOUSLY CAUGHT FIRE WHILE PARKED IN MY PROPERTY'S GARAGE IN THE MIDDLE OF THE NIGHT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES AND DETERMINED THAT THE CAUSE OF THE FIRE WAS THE CAR ITSELF - LIKELY A FAULTY CRUISE CONTROL VALVE ACCORDING TO THEM. THE INSURANCE COMPANY WILL CONDUCT ITS OWN INVESTIGATION. *TR

Fire

MY TENANT'S VEHICLE - A 1994 FORD EXPLORER - SPONTANEOUSLY CAUGHT FIRE WHILE PARKED IN MY PROPERTY'S GARAGE IN THE MIDDLE OF THE NIGHT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES AND DETERMINED THAT THE CAUSE OF THE FIRE WAS THE CAR ITSELF - LIKELY A FAULTY CRUISE CONTROL VALVE ACCORDING TO THEM. THE INSURANCE COMPANY WILL CONDUCT ITS OWN INVESTIGATION. *TR

Fire

I WAS SITTING AT A STOP LIGHT ALL OF A SUDDEN THE TRUCK ACCELERATED FORWARD. THE NEXT EVENT I WAS TRAVELING ABOUT 40 MILES AN HOUR AND THE TRUCK ACCELERATED OUT OF CONTROL AND I WAS UNABLE TO STOP IT, THE BRAKES WOULDN'T STOP IT, FINALLY I TURNED THE KEY OFF AND IT SHUT DOWN. IT'S BEEN HAPPENING ON AND OFF SINCE THEN. IT DOESN'T HAPPEN ALL THE TIME, BUT, I NEVER KNOW WHEN IT WILL HAPPEN AGAIN. I CONTACTED FORD SEVERAL TIMES ABOUT THIS PROBLEM AND THEY TOLD ME IT COULD BE ALOT OF DIFFERENT REASONS, THEY NAMED OFF SOME PARTS AND I REPLACED ALOT OF THEM AND AM STILL HAVING THE SAME PROBLEM. THEY DID SAY THEY HAVE HEARD OF OTHER PEOPLE HAVING THE SAME PROBLEMS, BUT THEY WERE NOT ALL FOR THE SAME REASONS. *TR

INVESTIGATION OF A MOTOR VEHICLE TRAFFIC COLLISION REVEALED THAT THE ACCELERATOR PEDAL ON 1994 FORD EXPLORER (UNKNOWN MILES) MAY BECOME STUCK IN THE "FULL OPEN THROTTLE" POSITION. CONDITION OCCURS WHEN THE ACCELERATOR PEDAL ARM WEARS A SLIT IN THE RUBBER SOUND/HEAT INSLUATION ON THE FLOOR BOARD. AFTER THAT OCCURS, WHEN THE ACCELERATOR IS FULLY DEPRESSED, THE ARM CAN BECOME STUCK IN THE RUBBER. CONDITION WAS DISCOVERED DURING INVESTIGATION OF A FATAL CRASH. AFTER THE CONDITION WAS DISCOVERED, IT COULD BE EASILY AND REPEATEDLY REPLICATED. NOTE: FATALITY OCCURRED WHEN THE DRIVER, FOR UNKNOWN REASONS, EXITED THE VEHICLE WHILE IT WAS STILL IN MOTION AT UNKNOWN SPEED. DRIVER DIED UPON IMPACT WITH ROAD. VEHICLE CONTINUED OFF ROAD AND CAME TO REST, MOSTLY UNDAMAGED, IN A FIELD WELL OFF ROAD SURFACE. *TT

Crash 1 deaths

INVESTIGATION OF A MOTOR VEHICLE TRAFFIC COLLISION REVEALED THAT THE ACCELERATOR PEDAL ON 1994 FORD EXPLORER (UNKNOWN MILES) MAY BECOME STUCK IN THE "FULL OPEN THROTTLE" POSITION. CONDITION OCCURS WHEN THE ACCELERATOR PEDAL ARM WEARS A SLIT IN THE RUBBER SOUND/HEAT INSLUATION ON THE FLOOR BOARD. AFTER THAT OCCURS, WHEN THE ACCELERATOR IS FULLY DEPRESSED, THE ARM CAN BECOME STUCK IN THE RUBBER. CONDITION WAS DISCOVERED DURING INVESTIGATION OF A FATAL CRASH. AFTER THE CONDITION WAS DISCOVERED, IT COULD BE EASILY AND REPEATEDLY REPLICATED. NOTE: FATALITY OCCURRED WHEN THE DRIVER, FOR UNKNOWN REASONS, EXITED THE VEHICLE WHILE IT WAS STILL IN MOTION AT UNKNOWN SPEED. DRIVER DIED UPON IMPACT WITH ROAD. VEHICLE CONTINUED OFF ROAD AND CAME TO REST, MOSTLY UNDAMAGED, IN A FIELD WELL OFF ROAD SURFACE. *TT

Crash 1 deaths

WHILE DRIVING I TURNED ON AIR CONDITIONER AND IMMEDIATELY LIGHT SMOKE BEGAN OUT OF AIR CONDITIONING VENTS AND THEN THE NEXT MOMENT THE SMOKE WAS EXTREMELY HEAVY OUT OF THE VENTS AND THEN VISIBLE FIRE UNDERNEATH FRONT PASSENGER SIDE DASHBOARD. I IMMEDIATELY PULLED THE VEHICLE OFF THE SIDE OF THE ROAD AND EXITED, 10 MINUTES LATER IT WAS FULLY ENGULFED IN FLAMES. *LN

Fire

WHILE DRIVING I TURNED ON AIR CONDITIONER AND IMMEDIATELY LIGHT SMOKE BEGAN OUT OF AIR CONDITIONING VENTS AND THEN THE NEXT MOMENT THE SMOKE WAS EXTREMELY HEAVY OUT OF THE VENTS AND THEN VISIBLE FIRE UNDERNEATH FRONT PASSENGER SIDE DASHBOARD. I IMMEDIATELY PULLED THE VEHICLE OFF THE SIDE OF THE ROAD AND EXITED, 10 MINUTES LATER IT WAS FULLY ENGULFED IN FLAMES. *LN

Fire

WHILE DRIVING I TURNED ON AIR CONDITIONER AND IMMEDIATELY LIGHT SMOKE BEGAN OUT OF AIR CONDITIONING VENTS AND THEN THE NEXT MOMENT THE SMOKE WAS EXTREMELY HEAVY OUT OF THE VENTS AND THEN VISIBLE FIRE UNDERNEATH FRONT PASSENGER SIDE DASHBOARD. I IMMEDIATELY PULLED THE VEHICLE OFF THE SIDE OF THE ROAD AND EXITED, 10 MINUTES LATER IT WAS FULLY ENGULFED IN FLAMES. *LN

Fire

1994 FORD EXPLORER HAD SMOKE COMING OUT OF THE AIR-CONDITIONER VENTS INTO THE PASSENGER COMPARTMENT, SLIGHT AT FIRST, THEN SO HEAVY THAT FORWARD VISIBILITY WAS OBSCURED. AFTER STOPPING THE VEHICLE, A SMALL FIRE WAS SEEN BURNING THE PLASTIC EVAPORATOR COVER WHERE THE BLOWER MOTOR RESISTOR ASSEMBLY IS MOUNTED IN THE EVAPORATOR COVER. SOME SNOW THROWN ON THE FIRE PUT IT OUT. THE BLOWER MOTOR APPEARS TO BE SHORTED OR MAYBE JAMMED FROM ROTATING, CAUSING THE RESISTOR TO GET HOTTER THAN NORMAL, IGNITING THE PLASTIC COVER. MAYBE LEAVES OR OTHER FLAMMABLE DEBRIS CONTACTED THE RESISTOR, BUT I CAN'T TELL AS THE FLAMES BURNED UP ANYTHING IN THE AREA AROUND THE RESISTOR ASSEMBLY. FORTUNATELY, I WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP, IN SPITE OF VERY LIMITED VISIBILITY IN THE HEAVY SMOKE. I WAS ON A SLOW SPEED, LOW TRAFFIC CITY STREET. THE RESULTS WOULD HAVE BEEN MUCH WORSE IF THE FIRE OCCURRED AT HIGHWAY SPEEDS. THE BLOWER MOTOR WILL BE AVAILABLE FOR INSPECTION WHEN I REMOVE AND REPLACE IT TO TRY AND GET THE AIR SYSTEM WORKING FOR HEAT AT LEAST. *TR

Fire

LIGHT CONTROL SWITCH HEATS UP SO HOT THAT WIRES AND PLUG IN MELT,BURN AND CRACK CAUSING LIGHT SWITCH FAILURE THAT COULD GO UNKNOWN CAUSING A CRASH OR FIRE. *TR

TL*THE CONTACT OWNS A 1994 FORD EXPLORER. WHEN THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, DARK SMOKE BEGAN EMITTING FROM THE INSTRUMENT PANEL. THE CONTACT TURNED THE VEHICLE OFF WHICH IMMEDIATELY BECAME ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 200,000.

Fire

WHILE DRIVING, THE SUV CAUGHT FIRE FROM UNDER THE HOOD. THE VEHICLE WAS CONSUMED BY FLAMES IN LESS THAN 5 MINUTES. ALTHOUGH MANY MAKES AND MODELS OF FORDS HAVE BEEN RECALLED ( FAULTY CRUISE CONTROL - POTENTIAL FIRE HAZARD), THE 1994 FORD EXPLORER HAS NOT BEEN RECALLED. *TR

Fire

TL* THE CONTACT OWNS A 1994 FORD EXPLORER. WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE INSPECTOR WAS UNABLE TO DETERMINE THE CAUSE OF FIRE. THE VEHICLE WAS SEVERELY DAMAGED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 175,000.

Fire

THE GAS PEDAL GOT STUCK CAUSING MY VEHICLE TO ACCELERATE AT A HIGHER THAN NORMAL SPEED IN AN APARTMENT PARKING LOT, WHICH CAUSED MY VEHICLE TO RUN INTO THE APARTMENT BUILDING AND CAUSED STRUCTURAL DAMAGE AND FRONT END DAMAGE TO THE EXPLORER. IT IS INOPERABLE AT THIS TIME DUE TO THIS INCIDENT. A POLICE REPORT WAS MADE AND INSURANCE COMPANY NOTIFIED. *TR

Crash

I DRIVE A 1994 FORD EXPLORER 4X4. MY COMPLAINT IS WITH THE FRONT BRAKES. WHEN THE INNER BRAKE PADS WEAR TO A CERTAIN POINT, THEY FALL OUT OF THE CHANNELS THAT THEY SLIDE IN CAUSING BRAKE FAILURE. WHEN THIS HAPPENS, ALL THAT IS LEFT TO STOP THE VEHICLE IS THE PISTON OF THE BRAKE CALIPER. THERE IS NO WEAR INDICATOR TO WARN THE DRIVER THAT DISC PADS ARE WORN OUT. PLEASE LET ME KNOW IF THERE IS A RECALL ON THIS PROBLEM. *TR

MY VEHICLE WAS PURCHASED AS IS AND I HAVE HAD SOME PROBLEMS WITH IT . I NEED ROCKER PANELS , 3 BALL JOINTS AND A NEW MUFFLER. *TR

TL*THE CONTACT OWNS A 1994 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE BRACKETS FRACTURED AND THE GLASS FELL OUT AND STRUCK HER ON THE HEAD. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V310001 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD HAVE TO PAY $200 FOR THE REPAIR. CURRENTLY, THE WINDOW CAN NO LONGER BE OPENED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.

1 injured

RECALLED FIRESTONE ATX AND WILDERNESS TIRES. **NAR** *NJ THE CONSUMER WAS TRAVELING AT 70 MPH WHEN THE LEFT REAR TIRE SUFFERED A CATASTROPHIC TREAD BELT SEPARATION. THE VEHICLE BECAME UNCONTROLLABLE AND SUBSEQUENTLY ROLLED WHICH CAUSED A FATAL HEAD INJURY TO A RESTRAINED 12 YEAR OLD OCCUPANT. IT WAS ALSO STATED THAT THE SPARE TIRES WERE ALSO DEFECTIVE AND THEY TOO SHOULD BE REMOVED FROM VEHICLES. *JB

Crash 3 injured 1 deaths

WHILE DRIVING 60 MPH ON THE HIGHWAY, DRIVER'S SIDE FRONT TIRE HAD COMPLETE TREAD-SEPARATION, CAUSING DAMAGE TO THE FRONT END OF THE VEHICLE, LEFT SIDE OF VEHICLE, AND FLATTENING THE REAR LEFT TIRE. ALTHOUGH THE DRIVER'S SIDE FRONT TIRE HAD COMPLETE TREAD SEPARATION, IT REMAINS INFLATED. THE DEFECTIVE TIRE, AS WELL AS ALL TIRES ON THE VEHICLE, HAD PLENTY OF TREAD LEFT, PASSING BOTH THE PENNY AND QUARTER TEST, WERE PROPERLY INFLATED, AND SHOW NO CRACKING OR WEARING. ALL THE TIRES WERE PURCHASED AT THE SAME TIME AND ARE TOYO RADIAL OPEN COUNTRY P235/75R15. A STEVENS COUNTY POLICE OFFICER WITNESSED THE TREAD SEPARATION AND STOPPED TO HELP. *TR

TL*THE CONTACT OWNS A 1994 FORD EXPLORER. WHILE DRIVING BETWEEN 25-30 MPH, WHITE SMOKE APPEARED FROM THE AIR CONDITIONING VENTS. THE CONTACT PULLED OVER AND EXITED THE VEHICLE. THE VEHICLE CONTINUED TO SMOKE AND THEN CAUGHT FIRE ON THE FRONT PASSENGER SIDE UNDERNEATH THE VEHICLE. THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.

Fire

TL*THE CONTACT OWNS A 1994 FORD EXPLORER. AFTER MAKING A RIGHT TURN AT 5 MPH, THE VEHICLE SLOWLY GAINED SPEED AND THEN UNEXPECTEDLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SLOWED DOWN MOMENTARILY, BUT DID NOT STOP COMPLETELY. THE SPEEDOMETER DISPLAYED 80 MPH AND THE REAR WHEELS BEGAN TO SMOKE, DUE TO THE FACT THAT THE BRAKE PEDAL WAS DEPRESSED WHILE THE VEHICLE WAS STILL ACCELERATING. HE MANAGED TO TURN THE KEY AND SHUT OFF THE ENGINE. THE CONTACT ATTEMPTED TO RESTART THE ENGINE, BUT THE RPM DIAL WAS IN THE RED ZONE. HE WAS ABLE TO DRIVE THE VEHICLE BACK TO HIS RESIDENCE AND DISCOVERED THAT THE THROTTLE PLATE WAS STUCK IN THE OPEN POSITION. HE REPAIRED THE FAILURE ON HIS OWN, WITHOUT THE DEALER'S ASSISTANCE. HE BELIEVES THAT HAD HE NOT BEEN KNOWLEDGEABLE OF THE FAILURE, IT COULD HAVE BEEN A LOT MORE SEVERE. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 07/15/08

TL*THE CONTACT OWNS A 1994 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED MINUTES LATER, BUT QUICKLY RESTARTED. SMOKE APPEARED UNDER THE HOOD AND THEN THE VEHICLE BURST INTO FLAMES. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 90,000.

Fire

I WAS BROWSING FOR A USED CAR AND CAME ON AN ADD SELLING CARS I HAD NO VEHICLE I ASKED IF THEY CAN PICK ME UP ON THE OTHER SIDE OF THE CLINTON FERRY. THEY SAID YES THEY WILL PICK ME UP. SO CHECKED OUT THEIR INVENTORY. I PICKED A 1994 FORD EXPLORER LITTLE DAMAGE TO THE BODY, TIRES NEEDED CHANGING, THE FRONT WINDSHIELD HAS DAMAGE, AND REAR VIEW MIRROR WAS GONE. I ACCEPTED THESE AND ASKED FOR A TEST RIDE PROCEEDED OFF THE LOT THERE WAS NO GAS MAKING A TEST DRIVE SHORT. IT WAS AS IF THEY RUSHED ME THROUGH THE DEAL NOTHING WAS SAID ABOUT THE PROBLEMS. RETURNING HOME IS WHEN I BEGAN RUNNING INTO PROBLEMS THAT WERE SAFETY ISSUES. THE RPMS HAD GONE TO THE LIMITS OF SAFE OPERATION EXCEEDING 6,000 RPMS AND NOT SHIFTING TO A HIRE GEAR MAKING THE MOTOR SCREEN NEARLY EXPLODING THE MOTOR THIS IS CONSISTENT EVERY TIME YOU OPERATE. SO DROVE HOME WITH THIS PROBLEM. I ACCELERATED AND THEN LET OFF THE GAS AND IT THEN SHIFTED UP. I GAVE IT THE GAS IT SCREAMED AND I LET OFF THE GAS AND IT SHIFTED INTO THE HIGHER GEAR I ALSO HAVE STEERING PROBLEMS IT PULLS TO THE LEFT PULLING ME INTO ON GOING TRAFFIC, SHIMMIES AND THE TIE RODS CONNECTED TO THE STEERING HAD SOME PLAY IN THEM. SO WHEN I TURNED LEFT OR RIGHT I HAD NO STEERING UNTIL IT GOT TO CERTAIN POINT WHERE IT STEERED. THE VEHICLE FLOATS LIKE A BOAT A STRUT PROBLEM. NOW WHEN I WENT TO ESTIMATES FOR THE REPAIRS ITS PARTS AND LABOR CAME TOO ABOUT THE SAME AMOUNT I PAID FOR THE TRUCK APPROXIMATELY 4,400.00. SO NOW I HAVE THIS TRUCK I REFUSE TO DRIVE. I TOLD THEM TO COME AND GET IT AND NO WAY WAS I GOING TO DRIVE AN UNSAFE TRUCK SO IT SITS IN MY DRIVEWAY. I REFUSE TO PAY THEM ANY MONEY. THEY HAVEN'T CALLED ME, NOR MADE ANY DEAL.

THE POWER CONTROL FOR SIDE VIEW MIRROR SHORTED OUT AND CAUSED ELECTRICAL SMOKE AND ORANGE GLOW/FIRE FROM SIDE CONSOLE. CHECKING YOUR SITE, YOU ALREADY LIST THIS BUT DEALERSHIP AND FORD DO NOT HAVE A RECORD OF THIS RECALL (97V083000).

Fire

I RECEIVED A LETTER FROM BRIDGESTONE FIRESTONE NORTH AMERICA TIRE ABOUT A NOTICE REGARDING THE SAFETY OF TIRES. THE 1994 FORD EXPLORER ORIGINALLY CAME WITH P235/75R 15 RADIAL ATX. TODAY I TRIED TO RETURN THE TIRE, ORIGINAL SPARE, FOR A FREE REPLACEMENT AS STATED IN THE LETTER. HOWEVER I WAS TOLD BY AN AUTHORIZED FIRESTONE DEALER AT HAYWOOD MALL GREENVILLE SC THAT THE RECALL HAD BEEN TERMINATED. THE LETTER FROM BRIDGESTONE FIRESTONE NORTH AMERICA DID NOT INDICATE AN END DATE. IN FACT THIS LETTER INDICATED THE COMPANY WAS TRYING TO ROOT OUT THE LAST REMAINING TIRE SPARES. THE DEALER REFUSED TO HONOR THE RECALL. AK

TL*THE CONTACT OWNS A 1994 FORD EXPLORER. WHILE DRIVING 2 MPH THE CONTACT ACTIVATED THE HEATER AND NOTICED SMOKE COMING FROM THE VENTS. SHE TURNED OFF THE ENGINE. SHE THEN RESTARTED THE VEHICLE AND ACTIVATED THE AIR CONDITIONER. THE CONTACT NOTICED FIRE ASCENDING FROM THE HOOD NEAR THE PASSENGER SIDE OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE MANUFACTURER STATED THAT THEY WOULD CONDUCT AN INVESTIGATION TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE HAS NOT BEEN INSPECTED YET, AND THE INSURANCE COMPANY WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 145,000.*AK

Fire

1994 FORD EXPLORER BRIDGESTONE FIRESTONE TIRES DEFECT, TIRES RECALLED, CONSUMER HAD TIRES REPLACED AT HIS EXPENSE AND WOULD LIKE TO GET REIMBURSEMENT FROM MANUFACTURER. *MC *JB

TL* - THE CONTACT STATED THAT THE BEARINGS ON THE 1994 FORD EXPLORER WERE INSTALLED INCORRECTLY. THE FAILURE MILEAGE WAS 42,000. THE CONTACT CANNOT GIVE DETAILS OF THE EVENTS LEADING UP TO THE FAILURE. THE BEARINGS WERE NOT PRE-LOADED. THE WHEELS ON THE VEHICLE WERE VIBRATING. THE CONTACT WAS TOLD THAT THE PREVIOUS MECHANIC DID NOT PRELOAD THE BEARINGS. ONCE BEARINGS WERE LOADED PROPERLY AND THE VEHICLE NO LONGER VIBRATED. *AK THE REAPIR SHOP INSTALLED THE BEARINGS INCORRECTLY, HOWEVER THEY DENIED THEY DID ANYTHING WRONG. UPDATED 02/27/07. *JB

CONSUMER COMPLAINT REGARDING THE BRIDGESTONE FIRESTONE NORTH AMERICAN TIRE RECALL IN 2000 AND 2001**CC THE CONSUMER DIDN'T RECEIVE THE RECALL INFORMATION UNTIL AFTER HE HAD ALREADY REPLACED HIS FAULTY TIRES (1993 AND 1994 FORD EXPLORER XL 4X4). THE RECALL INDICATED THAT THE CONSUMER COULD TAKE HIS RECEIPT TO THE LOCAL FORD DEALERSHIP TO BE REIMBURSED. THE LOCAL DEALER REFUSED TO HANDLE THE PROCESSING OF THE PAPERWORK. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER WHO GRACIOUSLY PROCESSED THE PAPERWORK, HOWEVER THE CONSUMER STILL WASN'T REIMBURSED FOR THE TIRES. *NM

TL* - THE CONTACT RECEIVED A RECALL LETTER FOR FIRESTONE TIRES ON HIS 1994 FORD EXPLORER. THE LETTER STATED AN AUTHORIZED DEALER WOULD REPLACE THE TIRES FREE OF CHARGE. HE CALLED THE NUMBER ON THE LETTER TO FIND AN AUTHORIZED DEALER. AFTER CONTACTING THE AUTHORIZED DEALER HE WAS TOLD THEY WOULD REPLACE THE TIRES. THE CONTACT HAD TO PAY FOR THE TIRES AND THE DEALER KEPT THE TWO TIRES HE REPLACED. THE TIRES ARE RADIAL ATX 235S.

1994 EXPLORER TIRE TREAD HAS CRACKS ON ALL FOUR TIRES. *TS *JB

DT*: THE CONTACT STATED THE AIRBAGS DID NOT DEPLOY AFTER THE VEHICLE COLLIDED INTO A STONE WALL WHILE TRAVELING 55 MPH. THE AIRBAG WARNING LIGHT WAS NOT ILLUMINATED. THE DRIVER SUSTAINED MINOR INJURIES, AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS NOT TAKEN TO A SERVICE DEALER TO ADDRESS THE ISSUE AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY.

Crash 1 injured

DT*: THE CONTACT STATED RECALL LETTER # 01X001000 FOR THE TIRES: TREAD/BELT WAS RECEIVED FROM BRIDGESTONE/FIRESTONE FOR THE TIRES ON THE 1994 FORD EXPLORER. THE PAPERWORK WAS RETURNED TO THE MANUFACTURER FOR THE REFUND, BUT THE REFUND WAS DENIED.

WHEN I BOUGHT MY FORD EXPLORER USED IN 1997 WITH 39,000 MILES ON IT THE TIRES WERE BLOATED OUT OF SHAPE AND THE VEHICAL SHOOK VIOLENTLY AT ANY SPEED ABOVE 35 MPH. I REPLACED THE TIRES BECAUSE THEY WERE EXTREMELY DANGEROUS. THEN THE TIRES WERE RE-CALLED. I CONTACTED FIRESTONE AND THEY TOLD ME THEY WOULD NOT REIMBURSE ME FOR THE TIRES BECAUSE I DID NOT SAVE THEM AFTER THEY WERE REMOVED AND I COULD NOT PROVE I EVER HAD THEM. NOW I HAVE A RECALL FOR THE SPARE TIRE (WHICH IS THE ORIGIONAL FIRESTONE ATX DEFECTIVE TIRE. I CONTACTED FIRESTONE BY EMAIL WITH THIS FACT AND FIRESTONE IS IGNORING ME. PLEASE LET ME KNOW WHAT I NEED TO DO NOW THAT I HAVE THE PROOF THAT FIRESTONE DEMANDED THAT THEY SOLD ME DEFECTIVE TIRES. THANKS, JOHN ULRICH. *NM

DT*: THE CONTACT STATED WHILE DRIVING 72 MPH ON NORMAL ROAD CONDITIONS, THE TWO FRONT TIRES BLEW OUT. THE VEHICLE LOST CONTROL AND EMBANKED INTO A DITCH. THERE WAS NO WARNING SIGNALS PRIOR THE INCIDENT. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHO PROVIDED USED TIRES TO MAKE THE VEHICLE OPERABLE. THE VEHICLE SUSTAINED DAMAGES TO THE FRONT END, WHICH THE TIRE DEALER DID NOT RECOGNIZE AS CONSEQUENCE OF THE TIRE FAILURE. THE CONTACT RECENTLY, RECEIVED A RECALL LETTER # 00T005000, WHICH WAS TAKEN TO THE TIRE DEALER. THE RECALL LETTER WAS NOT HONORED FOR THE TIRES REPLACEMENT. THE CONTACT WAS ONLY ALLOWED TO KEEP THE USED TIRES PROVIDED IMMEDIATELY AFTER THE INCIDENT. THE MANUFACTURER WAS NOT CONTACTED. THE TIRES WERE FIRESTONE WILDERNESS AT I, SIZE: 23575R/15.

MY SEVENTEEN YEAR OLD DAUGHTER WAS DRIVING THIS CAR ON THE INTERSTATE. SHE NOTICED SMOKE COMING FROM BEHIND THE CAR AND PULLED OFF. A FIRE FIGHTER HAPPENED TO BE BEHIND HER AND HE OPENED THE HOOD AND SAW THE TOP OF THE ENGINE ON FIRE. HE CUT THE BATTERY CABLES AND PUT OUT THE FIRE. DAMAGE TO THE CAR WAS MINIMAL. THE ENGINE WIRING AND HOSES WERE EITHER COMPLETELY MELTED OR DAMAGED IN SOME WAY. THE FIRE BURNED FROM CENTER ENGINE AND MOVE ACROSS TO THE LEFT REAR. *JB

Fire

VEHICLE'S AUTOMATIC TRANSMISSION ENGAGED AT 2500 RPM DURING A CA. STATE SMOG INSPECTION . RESULTED IN TECHNICIAN BEING PINNED AND CRUSHED TO VEHICLE PARKED IN FRONT . TECH WAS AMBULANCED TO HOSPITAL WITH SEVERE LOWER LEG AND ANKLE INJURIES TRANSMISSION WAS REBUILT AT OTHER SHOP AFTER SAID FAILURE. *JB

Crash 1 injured

(1) PURCHASE OF A NEW 2002 FORD EXPLORER; (2) DEFECTIVE VEHICLE FROM THE ONSET. ONGOING PROBLEMS WITH SERIOUS "SAFETY" ISSUES. (3) HAVE REPEATED TAKEN THE VEHICLE INTO THE DEALERSHIP, BUT THE PROBLEMS HAVE NOT BEEN RECTIFIED. *NM