2020 FORD EXPEDITION

18 recalls, 490 complaints - 238 TSBs - 5/5 safety rating

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

Consequence

Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

Remedy

Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed August 3, 2026. Additional letters will be sent once the remedy is ava... Read more

741,195 vehicles affected

Manufacturer: Ford Motor Company

STRUCTURE:INTERIOR PANELS:CENTER CONSOLE

Defect Description

Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.

Consequence

Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.

Remedy

Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1... Read more

548,463 vehicles affected

Manufacturer: Ford Motor Company

SEAT BELTS:PRETENSIONER

Defect Description

Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Consequence

Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy

Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service a... Read more

419,967 vehicles affected

Manufacturer: Ford Motor Company

ENGINE

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Lincoln Navigator vehicles. A short circuit within the battery junction box can cause an engine fire while driving or parked.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire. On models equipped with standard-duty radiator fan motors, dealers will als... Read more

4,632 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION:SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2... Read more

Consequence

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

200,237 vehicles affected

Manufacturer: Ford Motor Company

SEAT BELTS:PRETENSIONER

Defect Description

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Consequence

Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy

Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under ... Read more

112,951 vehicles affected

Manufacturer: Ford Motor Company

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

Consequence

Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.

Remedy

Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

556 vehicles affected

Manufacturer: Ford Motor Company

EQUIPMENT:OTHER:LABELS

Defect Description

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requiremen... Read more

Consequence

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

27,678 vehicles affected

Manufacturer: Ford Motor Company

SEAT BELTS:PRETENSIONER

Defect Description

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Consequence

Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy

Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332.... Read more

77,574 vehicles affected

Manufacturer: Ford Motor Company

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Defect Description

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head re... Read more

Consequence

Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

Remedy

Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall ... Read more

691,133 vehicles affected

Manufacturer: Ford Motor Company

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Defect Description

Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Consequence

Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Remedy

Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Own... Read more

652,996 vehicles affected

Manufacturer: Ford Motor Company

SEAT BELTS

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The seat belt tension sensor may incorrectly classify a child occupant as an adult.

Consequence

In the event of a crash, the incorrect classification would enable the passenger air bag to deploy instead of disabling it, increasing the risk of injury to the seat occupant.

Remedy

Ford will notify owners, and dealers will replace the seat belt buckle, free of charge. The recall began October 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S54.

123 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or dist... Read more

Consequence

Reduced rearward visibility can increase the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's ... Read more

620,246 vehicles affected

Manufacturer: Ford Motor Company

SEATS:MID/REAR ASSEMBLY

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safet... Read more

Consequence

An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy

Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.

2,620 vehicles affected

Manufacturer: Ford Motor Company

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules... Read more

Consequence

If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Remedy

Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer serv... Read more

25,081 vehicles affected

Manufacturer: Ford Motor Company

SEAT BELTS

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.

Consequence

In the event of a crash, the restraint system may not provide the intended level of protection, increasing the risk of injury.

Remedy

Ford will notify owners, and dealers will replace the front passenger seatbelt buckle, free of charge. The recall began May 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S17.

1,355 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually b... Read more

Consequence

If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.

Remedy

Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

55,158 vehicles affected

Manufacturer: Ford Motor Company

SEATS:FRONT ASSEMBLY:RECLINER

Defect Description

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also ... Read more

Consequence

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

639,137 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

490 total complaints 15 crashes 12 fires 28 injuries

Top Reported Components

Component	Complaints
ENGINE	71
POWER TRAIN	70
UNKNOWN OR OTHER	63
ELECTRICAL SYSTEM	45
SERVICE BRAKES	24
STEERING	20
FUEL/PROPULSION SYSTEM	19
AIR BAGS	19
VEHICLE SPEED CONTROL	16
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	14

Incident date: Oct 1, 2025

Around October/November of 2025 I reached into my center console to grab something only to be sliced open by something sharp. I was driving so I couldn’t immediately investigate- but I had to pull over and deal with the blood gushing from my finger. I thought for sure my husband had left a razor ... Read more

1 injured

Incident date: Jun 28, 2023

The contact owns a 2020 Ford Expedition. The contact stated that while driving at approximately 40 MPH and accelerating, the vehicle failed to change gears as intended or shut off completely. The "Shift System Failure" warning message was displayed. The contact stated that the failure was recurrent.... Read more

Incident date: Jun 28, 2026

Step rails not deploying-almost fell out of vehicle.

Incident date: Aug 25, 2023

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled on several occasions, and the instrument panel turned blank, forcing the contact to coast to the side of the road to restart the engine. Additionally, when shiftin... Read more

Incident date: Aug 25, 2023

Incident date: Jun 27, 2026

At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident

1 injured

Incident date: Jun 27, 2026

At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident

1 injured

Incident date: Jun 27, 2026

At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident

1 injured

Incident date: Jul 1, 2026

My 2020 Ford Expedition has a transmission problem. The vehicle has harsh shifting, slipping, hesitation, jerking/lunging, and abnormal shifting while driving. The problem happens during gear changes and creates a safety concern because the vehicle may hesitate, slip, or shift unexpectedly in traffi... Read more

Incident date: Jun 27, 2026

I was driving at highway speeds and parking suddenly engaged forcing vehicle to lose all power. While I was able to get the vehicle off the road it could have ended much worse. Ford recognizes this as a recall but because it it is not officially active they will not fix it unless I pay for it. Man... Read more

1 injured

Incident date: Jun 27, 2026

1 injured

Incident date: Jul 2, 2026

Vehicle has intermittent shift issues. Transmission will shift to neutral while in motion. Issue is not terrain specific. Poses extreme safety issue has been looked at and not found by mechanic. Ongoing issue since I took ownership in Nov. 2024.

Incident date: May 27, 2026

The vehicle has experienced repeated critical transmission failures and currently has four active Federal Safety Recalls with no available remedy. The transmission has failed four separate times, requiring four transmission assemblies within approximately 68,795 miles. The latest failure produced DT... Read more

Incident date: Jul 1, 2025

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the second-row driver's side and passenger's side seat belts became excessively tight and seized. The contact stated that the seat belts had to be unlatched and latched. The contact stated that th... Read more

Incident date: May 27, 2026

Incident date: May 16, 2026

When attempting to accelerate (gently) on the highway, the vehicle hunted for gears and shook violently and have zero acceleration. A wrench flashed on the screen of car. Felt like it went to neutral as engine rpm's increased rapidly accompanied with a loud thunk. Thankfully we were in a safe spot ... Read more

Incident date: May 27, 2026

Failed Component & Availability: Ford 10R80 10-speed transmission (Power Train). Available for inspection upon request. Safety Risk: My family is put at extreme risk in two ways. 1) Sudden loss of motive power, slipping, and violent engagements at highway speeds create an imminent rear-end collisio... Read more

Incident date: May 27, 2026

Incident date: Jan 15, 2025

The rear view camera is blue screen and doesn't work or stays on when I drive and have to do the power button and arrow reset while driving to get it away. The phone sync doesn't work at all so cant use hands free. The screen stays on when truck is shut off and when started it will show a black scre... Read more

Incident date: Dec 31, 1969

The center console metal trim has peeled and left a razer sharp edge. I cut my finger really bad. Had to keep it bandaged over a week. I cannot seem to remove the sharp edges. I had to put a piece of duck tape over it to prevent getting cut again. It looks terrible. I have been driving around with t... Read more

1 injured

Incident date: May 16, 2026

"YOUR AIR BAG WARNING IS ON DUE TO AN ISSUE WITH THE FRONT PASSENGER AIR BAG SYSTEM. THE FRONT PASENGER AIRBAG MAY NOT WORK PROPERLY." THIS SYSTEM SHOULD UNDER NO CIRCUMSTANCE BE MALFUNCTIONING IN ANY WAY OUTSIDE OF A COLLISION. THIS NEEDS RECALLED AND FIXED.

Incident date: Jun 20, 2026

The contact owns a 2020 Ford Expedition. The contact stated that while driving approximately 50 MPH, there was an abnormally loud sound and the sun/moon roof glass shattered overhead. At the time of the failure, the contact did not know that the sound was associated with panoramic moonroof and belie... Read more

Incident date: Jun 15, 2026

The transmission (10R80) in the 2018-2022 Ford Expedition and Ford F-150 vehicles are failing at an alarming rate. There are hard shifts, hesitation, and some vehicles, like mine, drop out of gear at highway speeds putting myself and my family at risk of a traffic collision. The repairs are in the... Read more

Incident date: Jun 13, 2026

There is a very common problem with the passenger side headlight daytime running lights on the 2018-2023 Ford Expedition. The daytime running lights go dim, completely fail, or turn purple, as has happened on my 2020 Ford Expedition Platinum. This has created a safety issue due to the DRLs no long... Read more

Incident date: Jun 13, 2026

The vehicle at highway speed failed to accelerate or hold speed. Warning text came up on dash. Vehicle rpm increased yet vehicle failed to accelerate or hold speed. Vehicle felt like it went into nuetral. This happened several times. Vehicle driven to dealer for transmission repairs. Code P07E6 sto... Read more

Incident date: Jan 1, 2026

The contact owns a 2020 Ford Expedition. The contact stated that while depressing the lock panel with the numbers on the driver’s side door, the seat unintendedly moved forward, and the seat belt retracted, and the driver was squeezed in the seat. The contact turned off the vehicle and seat belt t... Read more

Incident date: Jan 1, 2026

Incident date: May 30, 2026

Took my car in for the seat belt recall and an oil change and the dealership said the recall has been paused. They are still looking into it for me but, this recall SHOULD NOT BE PAUSED. It is a real issue. Real people are having. My seat belt never retracts all the way back into place. I have to ma... Read more

Incident date: Aug 30, 2025

Incident date: Jun 15, 2025

The contact owns a 2020 Ford Expedition. The contact stated that while the transmission was shifting in and out of eighth gear, the vehicle failed to respond as intended. The contact stated that the transmission occasionally failed to shift into eighth gear. While decelerating, the vehicle responded... Read more

Incident date: May 1, 2025

Hard shifting when at high speeds

Incident date: Jun 10, 2026

Vehicle trasmisson will randomly shift into neutral and loose all power. It does pickup and go back into the correct gear within 5 seconds. Intermittent power loss at higher speeds and on busy roadways does cause safety concerns. Transmission oil has been changed and checked repeatedly. This has bee... Read more

Incident date: Jun 1, 2024

Vehicle door locks causing driver and passengers to exit the vehicle. Have already had front passenger door and driver side back passenger door fixed. Now driver door will lock and once driver inside, is unable to exit vehicle. In the event of emergency, anyone in vehicle could parish because they w... Read more

Incident date: Jun 1, 2024

Odometer Fraud. The contact purchased a 2015 Chevrolet Colorado. The contact stated that they discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 193,073. The contact began having unknown issues with the vehicle and ob... Read more

Incident date: Feb 20, 2024

Charging System Fault. Caused multiple error messages like Forward camera not available, collision avoidance not available. Then Radio goes black and reboots. Several cycles later the dash board goes DARK. No speed or RPM anything visible for 5-10 secs, and on some reboots this Dark dash lasted... Read more

Incident date: Feb 20, 2024

Incident date: Jan 8, 2025

The central locking / electronic door lock system on my 2019 Audi A6 intermittently malfunctions, sometimes with a long beep sound and an error message appearing on the screen in front of my steering wheel. The affected system is available for inspection upon request. The issue does not happen all t... Read more

Incident date: May 2, 2026

The contact owns a 2004 Dodge RAM. The contact received recall notifications, NHTSA Capaign Number: 16V352000 (Air Bags and NHTSA Campaign Number: 15V313000 (Air Bags) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts were in back order. In... Read more

Incident date: May 3, 2026

I have a 2017 Ford Explorer, that has a recall of A pillar trim piece, which I have been trying to get replaced since 2024. To date the dealership is telling me they don’t have the part. This part on the driver side has come off and I am concerned the passenger side will. I can only hope it does... Read more

Incident date: Apr 22, 2026

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission unexpectedly downshifted; however, the vehicle failed to drive forwa... Read more

Incident date: Apr 11, 2026

I am reporting a potential safety/compatibility issue with a Graco SnugRide DLX infant seat base. Product: Graco SnugRide DLX infant seat base, model #2215527, manufactured 12/11/2025. Vehicle: 2022 Nissan Frontier. This base could not be securely installed in my vehicle despite following the manu... Read more

Incident date: Mar 27, 2026

On my 2020 Explorer ST, the plastic backing on the front seats is popping off and exposing the seats airbags. My dealer said ONE replacement backing would be $1400 to replace. In a facebook group I am in, multiple people have complained on the 2020 ST that theirs has done the same thing.

Incident date: Sep 17, 2025

Hello, I am reaching out regarding a serious safety issue involving my 2024 Jeep Grand Cherokee 4xe under an active recall (78C), which Stellantis has acknowledged can cause an engine fire or sudden loss of vehicle function. Despite the severity of this recall, there is currently no remedy availab... Read more

Incident date: Dec 1, 2025

Phone calls constantly get dropped using hands free CarPlay, requiring me to switch to using my phone manually on the call. Big safety issue. I see online in numerous forums that this is an issue with Subaru use of CarPlay. It is not the phone, and I have tried every fix suggested.

Incident date: Dec 1, 2025

At speed, my wife was driving and without warning was pulled into oncoming traffic. Thank goodness, no accident. A completely failed and broken rear control arm (photo attached). I was told Nissan offered an extended 10 year warranty for this. We were 10 months beyond that. This is no exaggeration, ... Read more

Incident date: Jan 1, 2026

Beginning one year after buying this used 2020 Subaru Crosstrek base trim the starter failed and battery fully died after failing to start from a stop. The engine was OFF due to the auto-stop system and failed upon lifting my foot from the brake on a slight incline, causing a constant warning beep a... Read more

Showing 50 of 490 complaints.

NHTSA Safety Ratings, 2020 FORD EXPEDITION

2020 Ford Expedition SUV 4WD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	19.3%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2020 FORD EXPEDITION

238 manufacturer communications from 149 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	45
350000 EQUIPMENT	28
100000 POWER TRAIN	25
060000 ENGINE AND ENGINE COOLING	21
980000 UNKNOWN OR OTHER	8
356000 EQUIPMENT ADAPTIVE/MOBILITY	8
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	8
220000 SEATS	7

980000 UNKNOWN OR OTHER

Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PC

980000 UNKNOWN OR OTHER

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la

100000 POWER TRAIN

This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engag

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

110000 ELECTRICAL SYSTEM

Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass??A?/LincolnWay??A? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected

110000 ELECTRICAL SYSTEM

This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/dela

100000 POWER TRAIN

220000 SEATS

This article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upwar

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) wi

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

100000 POWER TRAIN

This article supersedes TSB 23-2120 to exclude Police Interceptor vehicles with column shift. Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 (excluding Police Interceptor

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi

118000 ELECTRICAL SYSTEM:SOFTWARE

980000 UNKNOWN OR OTHER

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

980000 UNKNOWN OR OTHER

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, or GSB, or other electronic communication. This article includes information on warranty, technical

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

100000 POWER TRAIN

Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmissi

350000 EQUIPMENT

Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash,

100000 POWER TRAIN

This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehic

116000 ELECTRICAL SYSTEM:IGNITION

Some 2020-2021 Expedition vehicles my exhibit a no restart during auto start-stop operation. This may be due to a software parameter in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

110000 ELECTRICAL SYSTEM

Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassA?/LincolnWayA? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

980000 UNKNOWN OR OTHER

TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not requi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

100000 POWER TRAIN

Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT

100000 POWER TRAIN

This article supersedes TSB 23-2123 to update the Issue statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh

100000 POWER TRAIN

Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (D

050000 PARKING BRAKE

120000 EXTERIOR LIGHTING

Some 2018-2022 Expedition vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal log

100000 POWER TRAIN

Some 2017-2020 F-150 and 2018-2020 Expedition/Navigator vehicles built on or before 30-Nov-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initi

060000 ENGINE AND ENGINE COOLING

Some 2020-2021 Expedition vehicles may exhibit an intermittent no auto restart during auto-start-stop operation with a Shift To Park Restart Engine message displayed in the message center. Follow normal Workshop Manual (WSM), Section 303-14

110000 ELECTRICAL SYSTEM

Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il

100000 POWER TRAIN

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

353000 EQUIPMENT:ELECTRICAL

100000 POWER TRAIN

220000 SEATS

Some 2018-2023 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is presse

353000 EQUIPMENT:ELECTRICAL

121000 EXTERIOR LIGHTING:HEADLIGHTS

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Some 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost and 2020-2021 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powert

220000 SEATS

Some 2018-2023 Expedition/Navigator vehicles may have a concern where the second row seat is locked in the forward tilted position while using Easy Entry preventing rearward movement. To unlock the seat, tip the seat back fully forward and

110000 ELECTRICAL SYSTEM

Some 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (

350000 EQUIPMENT

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

Some 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models

350000 EQUIPMENT

280100 BACK OVER PREVENTION:SOFTWARE

Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s

110000 ELECTRICAL SYSTEM

Some 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0932:17. Check the con

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) c

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) c

980000 UNKNOWN OR OTHER

113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when

030000 SERVICE BRAKES, HYDRAULIC

110000 ELECTRICAL SYSTEM

Some 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E sto

100000 POWER TRAIN

353000 EQUIPMENT:ELECTRICAL

Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispos

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

353000 EQUIPMENT:ELECTRICAL

Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speaker

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C perf

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

280100 BACK OVER PREVENTION:SOFTWARE

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition

100000 POWER TRAIN

Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IW

110000 ELECTRICAL SYSTEM

Some 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost and 2020-2021 Expedition/Navigator may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain cont

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit a diagnostic trouble code (DTC) P0932:16. Check the condition of the wiring harness and connections at the ELSD and

114000 ELECTRICAL SYSTEM:WIRING

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

060000 ENGINE AND ENGINE COOLING

Some 2017-2020 F-150 2018-2020 Expedition/Navigator vehicles built on or before 31-Oct-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial s

140000 AIR BAGS

Some 2015-2020 F-150, 2017-2022 Super Duty and 2018-2021 Expedition vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been rele

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

100000 POWER TRAIN

Some 2017-2020 F-150, 2018-2022 Expedition/Navigator/Mustang and 2019-2022 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

100000 POWER TRAIN

Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). T

110000 ELECTRICAL SYSTEM

346000 COMMUNICATION:MANUFACTURER TELEMATICS

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine - Cam Phase Replacement. Parts Requirements / Order information - Intake Gaskets HL3Z-9439-A should be inspected and

354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

220000 SEATS

980000 UNKNOWN OR OTHER

Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This conc

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

350000 EQUIPMENT

Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cab

162300 STRUCTURE:BODY:DOOR

170000 LATCHES/LOCKS/LINKAGES

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

110000 ELECTRICAL SYSTEM

Some 2020 Expedition/Navigator vehicles equipped with satellite radio may exhibit a message in the RACM display indicating satellite no signal or satellite acquiring signal message instead of the channel number. This may be due to the softw

Showing 100 of 238 bulletins.

NHTSA Safety Investigations, FORD EXPEDITION

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ, Open , Model Year: 2021

NU Car rental of vehicles with open recalls

NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been ... Read more

RQ, Closed , Model Year: 2018

Seat Belt Retractor Pretensioner Inadvertent Deployment

On November 22, 2023, the Oﬃce of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints a... lleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around the occupant’s torso area. The complaints did not state that a crash occurred that may have resulted in the deployment of the pretensioner system, suggesting that this deployment was inadvertent or otherwise unwarranted. On February 9, 2024, Ford issued safety recall 24V-099, recalling certain MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and June 30, 2019. Ford described the defect as a seat belt retractor pretensioner assembly that may develop corroded squib pins, resulting in high resistance or an open circuit, which could result in an inadvertent deployment of a pretensioner and an increased risk of injury due to the loss of the pretensioner’s protection and a seat belt that remains in the locked position. This recall includes 77,574 vehicles. On November 15, 2024, ODI opened this Recall Query (RQ24015) after receiving 3 complaints involving vehicles not included in recall 23V-099 but that alleged a similar failure. As a result of this investigation, Ford issued safety recall 25V-197 on March 28, 2025, to expand the scope of 24V-099 to include MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and July 31, 2020. This recall includes 105,322 vehicles, some of which are also included in 24V-099. Additionally, on May 23, 2025, Ford issued 25V-197 Amendment #1, which further expands the recall population’s scope for vehicles with build dates of September 2018. This amendment added 7,627 additional vehicles to the 25V-197 population. In response to ODI’s inquiries in RQ24015, Ford indicated that it cannot conclusively determine the root cause of the relevant failure. Ford was able to determine that certain pretensioners may develop corroded squib pins potentially resulting in inadvertent deployment, but it was unable to specify the cause of corrosion. Without a speciﬁc root cause, Ford assessed ﬁeld performance of pretensioners to determine the scope of the recalls. ODI is aware of three vehicles that experienced pretensioner inadvertent deployment that are not included in either 25V-197 or 24V-099. Two of these vehicles are MY 2018 Lincoln Navigator vehicles built prior to October 1, 2018, and both experienced failures after more than six years of use/exposure while the recalled vehicles experienced higher rate of failures with less exposure. The remaining incident involves a MY 2021 Ford Expedition that was built after July 31, 2020. ODI is not aware of any other relevant failures in vehicles built after July 31, 2020. As such, ODI has not currently identified a safety defect trend for this issue in vehicles outside of the recalled populations. ODI will continue to monitor allegations of pretensioner inadvertent deployment in subject vehicles that are not included in 25V-197. In view of the safety recall action being taken by Ford, ODI is closing this Recall Query (RQ24015). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identiﬁcation Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2019

Seat Belt Pretensioner Inadvertent Deployment

On November 22, 2023, the Office of Defects Investigation (ODI) opened PE23-021 to investigate instances of seat belt pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints allege hearing a loud, explosion-like sound i... Read more

RQ, Closed , Model Year: 2011

Unexpected Transmission Downshift

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports rel... ated to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.Read more

PE, Closed , Model Year: 2004

STEEL WHEEL FRACTURE

FORD SPECIAL SERVICE VEHICLE (SSV) EXPEDITIONS USE A STEEL FULL FACE WHEEL DESIGN SIMILAR TO THAT INVESTIGATED IN PE03009, RQ04007, EA04034 (CROWN VICTORIA POLICE INTERCEPTOR) AND PE03026 (GM PICKUPS AND SUVS).A TOTAL OF 8,251 SSVS (2.2% OF TOTAL PRODUCTION) WERE PRODUCED WITHIN MODEL YEARS 2004-200... 6 AND SOLD PRIMARILY FOR USE BY STATE, FEDERAL, AND MUNICIPAL LAW ENFORCEMENT (LE) AGENCIES.FORD STIPULATES THAT THE SUBJECT VEHICLES ARE NOT SUITABLE FOR HIGH SPEED OR PURSUIT OPERATIONS AND ALSO IDENTIFIED A 2004 NATIONAL INSTITUTE FOR JUSTICE VEHICLE EVALUATION REPORT WHICH ALSO ACKNOWLEDGES THIS LIMITATION. THE FULL FACE WHEEL IS FABRICATED FROM TWO PIECES: A STAMPED OUTER WHEEL DISC AND A FORMED RIM.THE TWO PIECES, WHICH TOGETHER COMPRISE THE OUTER BEAD SEAT, ARE JOINED TOGETHER WITH A CIRCUMFERENTIAL WELD.A CYCLIC BENDING MOMENT OCCURS IN THE OUTER BEAD SEAT AREA AS THE WHEEL ROTATES, RESULTING IN FATIGUE STRESSES IN THE WELD'S HEAT AFFECTED ZONE THAT CAN LEAD TO FRACTURING (CRACKING) OF THE RIM MATERIAL.BECAUSE THE FAILURE OCCURS UNDER THE OUTBOARD TIRE BEAD, AIR LEAKAGE MAY NOT READILY OCCUR WHEN THE RIM CRACKS, DEPENDENT ON HOW WELL THE BEAD SEALS ON THE RIM.IF MULTIPLE CRACKS GROW UNDETECTED AND SUDDENLY JOIN INTO A SINGLE LARGE CRACK, THE WHEEL'S STRUCTURE CAN BECOME COMPROMISED LEADING TO RAPID AIR LOSS.A RAPID AIR LOSS, ESPECIALLY AT HIGHER SPEED, MAY LEAD TO A CRASH. FORD RESPONDED TO ODI'S JANUARY 5, 2009 INFORMATION REQUEST (IR) ON FEBRUARY 24.FORD'S RESPONSE ACKNOWLEDGES A NUMBER OF WHEEL FRACTURES ON THE SSVS.HOWEVER, BASED ON ITS ASSESSMENT OF THE PERTINENT FACTORS, IT CONCLUDES THAT THE CONDITION DOES NOT REPRESENT AN UNREASONABLE RISK TO SAFETY.THE LACK OF REPORTS OF RAPID AIR LOSS, NO ALLEGED CRASHES, AND THEIR ASSESSMENT THAT A CRACKED WHEEL CAN BE DETECTED THROUGH SLOW, REPEATED AIR LOSS OR VIBRATION, WERE THE BASES FOR FORD'S CONCLUSION.FORD DISCUSSES THE RESULTS OF A STUDY IT PERFORMED ON WHEELS RETURNED FROM LE FIELD USE, DESIGN REVISIONS IT MADE TO THE SUBJECT WHEEL, AND THE OUTCOME OF DURABILITY TESTING IT CONDUCTED ON THE OLD AND NEW WHEEL DESIGNS. THE COUNTS SHOWN ABOVE INCLUDE A DUPLICATE ODI AND FORD REPORT; THE FORD COUNTS ARE UNIQUE VEHICLES ALLEGING WHEEL FRACTURE(S).SOME WARRANTY CLAIMS INVOLVED MORE THAN ONE WHEEL REPLACEMENT.ALTHOUGH THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR A LONGER PERIOD OF TIME THAN VEHICLES INVESTIGATED IN THE PREVIOUS INVESTIGATIONS OF TWO-PIECE WHEEL FRACTURE, ODI DID NOT IDENTIFY ANY ALLEGATIONS OF CRASHES, RAPID AIR LOSS EVENTS DUE TO WHEEL FRACTURES OR ALLEGATIONS OF EFFECTS ON VEHICLE CONTROL OR STABILITY, AS WERE THE CASES IN PAST INVESTIGATIONS WHERE SAFETY RECALLS WERE CONDUCTED TO REPLACE AFFECTED WHEELS.THE AGENCY AGREES THAT THE SSV IS NOT SUITABLE FOR PURSUIT OR HIGH SPEED USAGE, REDUCING THE POTENTIAL FOR CRASHES OR LOSS OF CONTROL INCIDENTS TO BE CAUSED BY THE ALLEGED DEFECT. FORD IMPLEMENTED A 'SHOT PEENING' PROCESS IN JUNE 2006 WHICH REDUCED THE WHEEL'S SURFACE STRESS AND SIGNIFICANTLY IMPROVED ITS DURABILITY, AND ODI IS UNAWARE OF ANY FAILURES OF SHOT PEENED WHEELS (SERVICE PART NUMBER 7L1Z-1015-B).FORD'S TESTING SHOWED A SLIGHTLY REDUCED DURABILITY FOR THE NON-SHOT PEENED WHEELS WHEN 'LT' INSTEAD OF FORD APPROVED 'P' METRIC TYPE TIRES ARE USED. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY FURTHER CRead more

EA, Closed , Model Year: 1999

WINDSHIELD LEAK CAUSES ELECTRIC FAILURES

CONSUMERS ALLEGED THAT WHEN IT RAINED OR SNOWED, WATER LEAKED INTO THE VEHICLE AROUND THE WINDSHIELD.MOISTURE FLOWING THROUGH THE SEAL THAT SURROUNDS THE FRONT WINDSHIELD FOLLOWS A PATH THROUGH THE SEAL INTO THE GENERIC ELECTRONIC MODULE (GEM) AND FUSE BOX, AND MAY CAUSE THE ELECTRICAL COMPONENTS IN... Read more

PE, Closed , Model Year: 1999

ELECTRICAL SYSTEM FAILURE

ODI HAS RECEIVED 39 REPORTS ALLEGING THAT WATER LEAKS AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS.FORD REPORTS THAT WATER ENTERING THE VEHICLE CAN WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM).... Read more

PE, Closed , Model Year: 2000

SPEED CONTROL DEACTIVATION SWITCH FIRE

IN ITS LETTER DATED JANUARY 27, 2005 TO ODI, FORD INDICATED THAT IT WOULD CONDUCT A SAFETY RECALL (NHTSA RECALL # 05V-017) TO REMEDY AN OVERHEATING SPEED CONTROL DEACTIVATION SWITCH IN APPROXIMATELY 738,490 SUBJECT VEHICLES.THE VEHICLES AFFECTED BY THE RECALL ARE CERTAIN 2000 MODEL YEAR (MY) FORD F1... Read more

EA, Closed , Model Year: 1997

STEERING SHAFT SEPARATION

SEE ATTACHED SUMMARY FOR TECHNICAL DETAILS

PE, Closed , Model Year: 1997

FRONT STABILIZER LINK

SQ, Closed , Model Year: 2000

WHEEL STUD AND NUT

IN DECEMBER 1999, FORD ISSUED TECHNICAL SERVICE BULLETIN 99-26-3, ENTITLED INCREASED WHEEL NUT AND STUD SIZE-SERVICE TIP,FOR 2000 MODEL YEAR EXPEDITION, NAVIGATOR, AND CERTAIN F-150 VEHICLES, BUILT ON OR AFTER NOVEMBER 27, 1999.THESE VEHICLES HAVE INCREASED WHEEL STUD AND NUT DIAMETERS FROM 12MM TO ... Read more

PE, Closed , Model Year: 1997

FACTORY INSTALLED TOWING HITCH SEPARATIO

THIS INVESTIGATION WAS OPENED ON SEPTEMBER 27, 1999 BASED ON FIVE CONSUMER REPORTS ALLEGING THAT SOME OF THE EIGHT HITCH MOUNTING BOLTS EITHER BECAME LOOSE OR CAME COMPLETELY OUT OF ITS RETAINING PLATE.ONE OF THE COMPLAINTS INDICATED THAT WHILE TOWIG A TRAILER THE HITCH ACTUALLY SEPARATED FROM THE F... Read more

PE, Closed , Model Year: 1996

TIE ROD END FAILURES

There is no summary currently available

PE, Closed , Model Year: 1997

INDEPENDENT FRONT SUSPENSION TORSION BAR

THREE CONSUMERS HAVE REPORTED FAILURE OF ONE OF THE TWO FRONT SUSPENSION TORSION BARS IN THE SUBJECT VEHICLES.IN ONE CASE THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN OPERATION, AND THE VEHICLES WERE PARKED WHEN THE OTHER TWO FAILURES OCCURRED.NO CRASHES HAVE BEEN REPORTED.TORSION BAR FAILURES ARE ... Read more

FORD EXPEDITION - All Years Overview

Complete safety history for the FORD EXPEDITION across all model years (1997, 2027).

180 Total Recalls

11,797 Total Complaints

14 Investigations

764 Reported Crashes

831 Reported Fires

59 Reported Deaths

FORD EXPEDITION - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2027	1	0	View
2026	1	13	View
2025	5	52	View
2024	7	108	View
2023	8	89	View
2022	12	156	View
2021	12	276	View
2020 (current)	18	490
2019	11	590	View
2018	14	455	View
2017	4	474	View
2016	3	275	View
2015	3	229	View
2014	0	96	View
2013	0	114	View
2012	3	163	View
2011	0	91	View
2010	0	74	View
2009	1	42	View
2008	4	179	View
2007	2	267	View
2006	6	395	View
2005	5	452	View
2004	4	381	View
2003	6	800	View
2002	4	415	View
2001	10	739	View
2000	11	1,136	View
1999	9	1,137	View
1998	7	1,022	View
1997	9	1,065	View
1996	0	3	View
1995	0	1	View
1994	0	4	View
1993	0	1	View
1991	0	1	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-150	692	46,142	View
F-450 SD	692	624	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 FORD EXPEDITION

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 FORD EXPEDITION

Safety Technology

Technical Service Bulletins, 2020 FORD EXPEDITION

Most Affected Components

NHTSA Safety Investigations, FORD EXPEDITION

FORD EXPEDITION - All Years Overview

FORD EXPEDITION - Year by Year

Other FORD Models