2016 FORD EXPEDITION
3 recalls, 275 complaints - 187 TSBs - 5/5 safety rating
25V572000 Sep 3, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distort... Read more
Consequence
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for... Read more
22V648000 Aug 26, 2022
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Defect Description
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Consequence
Front blower motor failure can increase the risk of a vehicle interior fire.
Remedy
Dealers will replace the front blower motor assembly, free of charge. Owner notification letters were mailed August 4, 2023. Remedy parts are expected to become available in the second quarter of 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 2... Read more
22V150000 Mar 11, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Defect Description
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Consequence
A loss of brake fluid may result in a change in brake pedal travel, increased pedal effort and reduced front brake function, requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy
Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. An interim owner notification letter notifying customers of the safety defect were mailed on April 29, 2022. Owner notification le... Read more
Complaint Statistics
275 total complaints
17 crashes 10 fires 53 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 41 |
| POWER TRAIN | 37 |
| SERVICE BRAKES | 35 |
| VEHICLE SPEED CONTROL | 18 |
| ELECTRICAL SYSTEM | 17 |
| UNKNOWN OR OTHER | 17 |
| FUEL/PROPULSION SYSTEM | 15 |
| AIR BAGS | 11 |
| STEERING | 10 |
| SERVICE BRAKES, HYDRAULIC | 8 |
UNKNOWN OR OTHER
Jul 10, 2026
Incident date: Apr 20, 2026
The safety incident occured on April 20, 2026, when my 2016 Expedition EL failed to stay in park on a flat level parking lot causing significant safety concerns for my vehicle and all other vehicles with the same components. My car was parked for 4-5 minutes in front of the school my son attends and... Read more
Crash
VEHICLE SPEED CONTROL
Jun 9, 2026
Incident date: Jun 1, 2026
Check Engine has been triggered by faulty TCM. Vehicle is a 2023. Dealership says they have repaired a few others.
STRUCTURE:BODY:DOOR
Jun 9, 2026
Incident date: Jun 1, 2026
The contact owns a 2020 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the contact noticed that there was an unusual sound coming from the rear of the vehicle. The contact parked and inspected the vehicle. The contact stated that upon opening the rear passenger's side do... Read more
SEATS
Jun 2, 2026
Incident date: Apr 1, 2026
The second-row passenger side seat release button is non-functional. Third-row passengers cannot exit without this button — it is inoperable, and they cannot reach the manual lever due to insufficient space. Third-row passengers are physically trapped and cannot self-evacuate without outside assis... Read more
ELECTRICAL SYSTEM
Apr 22, 2026
Incident date: Apr 22, 2026
The contact owns a 2023 Mercedes-Benz E450. The contact stated that while driving at various speeds with the cruise control activated, a yellow "Active Lane Keeping Assistance is Inoperable" message was displayed, followed by a red "Emergency Braking to Begin" message displayed on the instrument pan... Read more
STRUCTURE:BODY
Apr 14, 2026
Incident date: Apr 6, 2026
persistent high-pitched whistling noise during operation on the drivers side. It’s possible could damage my ears and affects the safety and usability of the car and my personal well-being,
UNKNOWN OR OTHER
Apr 6, 2026
Incident date: Mar 17, 2026
Car shifts out of gear and when trying to accelerate the car won’t go any faster. Feels like it slips out of gear. Happened out of the blue, NO check engine light and no warning
SERVICE BRAKES
Apr 1, 2026
Incident date: Apr 1, 2026
High voltage system error has flagged and been fixed multiple times starting in early January of 2026. Car randomly warns and breaks in the middle of the road because it sensed something that wasn’t there. Luckily no wrecks have occurred. Both CV joints have a loud clicking noise that the Honda de... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 24, 2026
Incident date: Mar 24, 2026
Hit a deer. Airbag did not deploy or emergency braking system didn't come on. Police took pictures of car. The car is at the repair shop now. Insurance company hasn't stated if it will be totaled. There were no other problems prior to incident.
Crash
VISIBILITY
Mar 5, 2026
Incident date: Apr 20, 2025
The contact owns a 2020 Acura RDX. The contact stated that after entering the vehicle and pressing the engine start button, there was an abnormal sound coming from the vehicle. Immediately following the sound, the rear window shattered without impact. The vehicle was taken to a dealer but was not re... Read more
BACK OVER PREVENTION: WARNINGS
Feb 27, 2026
Incident date: Feb 27, 2026
Driver of the 2022 Ram 3500 pulled out of a driveway onto a street and ran over a pedestrian who was crossing in front of him. Driver states he did not see the pedestrian. I understand the 2022 Ram 3500 is equipped with front ParkSense Sensors, but these sensors failed to deploy. The pedestrian suff... Read more
Crash
1 injured
ENGINE
Feb 25, 2026
Incident date: Feb 25, 2025
The contact owns a 2025 GMC Sierra 1500. The contact stated that while stopped at a traffic light, the gear shifter was shifted to park(P) and the vehicle stalled. The message "START Engine" was displayed. The vehicle was restarted, and the Auto START/STOP feature was disabled by pressing the "A" in... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 5, 2026
Incident date: Feb 1, 2024
FRONT RADAR RECALL- NO BACK COVER AND GOES DEFECTIVE
ELECTRICAL SYSTEM
Feb 5, 2026
Incident date: Feb 1, 2024
Rodent damage to floor harness of brand new car. Per service advisor this is a common issue with newer cars due to the use of soy based wiring which attracts rodents.
WHEELS
Feb 2, 2026
Incident date: Feb 2, 2025
There was a vibration in the rear then the wheel flew across the 4 lane hwy. Wheel completely detached from the SUV.
Crash
Chest Clip, Buckle, Harness
Feb 2, 2026
Incident date: Feb 2, 2025
One part of the strap is 3/4 of the way frayed
ENGINE
Jan 28, 2026
Incident date: Jan 1, 2025
After receiving the recall notice, the car was taken to the dealership in Mid-November 2025 at 42,713 miles for the pico engine test. The engine passed the test and had the oil and oil filter changed to the 0-W40 oil and a new oil cap. On January 9, 2026 at approx. 43,700 miles, the engine seized ... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Jan 23, 2026
Incident date: Sep 15, 2023
Hard braking first occurred on a major highway with no prior notice that this would happen in close call accidents. The cars traffic had to veer away from me in order to avoid hitting me. Another highway (95) incident was a 18 wheel semi that had to move to the shoulder and could have easily totaled... Read more
SEAT BELTS
Dec 29, 2025
Incident date: Sep 1, 2025
The car has message saying "Safety Restraint System issue" . There has been no event to cause this. No recent MVA or any stress or damaging incident to the seat belt or seat in general. Reviewing this on the internet, this is a common defect on Tesla's. The company won't fix it unless you pay them... Read more
UNKNOWN OR OTHER
Dec 26, 2025
Incident date: Dec 13, 2025
The frunk emergency release switch/button is not present on brand new purchase.
STEERING
Dec 2, 2025
Incident date: Dec 2, 2025
Approximately one month after purchasing a new vehicle, the steering system suddenly failed without any warning. While the car was parked at home and started normally, the steering wheel became extremely heavy, hot, and then completely locked. The vehicle could not be steered at all and became entir... Read more
POWER TRAIN
Oct 20, 2025
Incident date: Oct 1, 2025
The contact called on behalf of the owner of a 2013 Ford F-150. The contact stated that while his father-in-law was driving at an undisclosed speed, the vehicle unintendedly downshifted from 6th to 1st gear. The father-in-law pulled over to the side of the road, turned off and restarted the vehicle ... Read more
VISIBILITY:WINDSHIELD WIPER/WASHER
Oct 6, 2025
Incident date: Jun 20, 2025
The contact owns a 2024 GMC Sierra 1500. The contact stated that while operating the vehicle, the windshield washer fluid activated unintendedly and sprayed over the front windshield, causing a visibility hazard for the driver. The vehicle was taken to the local dealer who repaired a loosened electr... Read more
ENGINE AND ENGINE COOLING
Oct 6, 2025
Incident date: Jun 20, 2025
The contact owns a 2020 Kia Sorento. The contact stated that while driving on several occasions at various speeds, the vehicle consumed an excessive amount of engine oil. The contact stated that on several occasions, there was no oil or low oil in the oil pan. The contact stated that oil needed to b... Read more
FUEL/PROPULSION SYSTEM
Oct 2, 2025
Incident date: Oct 2, 2025
My Honda Pilot experiences a serious safety issue with the Auto Idle Stop feature. When the system engages at a stop (such as a red light), the vehicle sometimes fails to restart, leaving me stalled in traffic. This creates a dangerous situation for myself and other drivers. The problem appears to b... Read more
POWER TRAIN
Oct 2, 2025
Incident date: Oct 2, 2025
My Honda Pilot experiences a serious safety issue with the Auto Idle Stop feature. When the system engages at a stop (such as a red light), the vehicle sometimes fails to restart, leaving me stalled in traffic. This creates a dangerous situation for myself and other drivers. The problem appears to b... Read more
FUEL/PROPULSION SYSTEM
Oct 1, 2025
Incident date: Aug 15, 2025
There was a fuel pump failure causing the car to not start properly then shut off. The dealer we took the vehicle to stated that the pump almost exploded.
UNKNOWN OR OTHER
Sep 9, 2025
Incident date: Jun 24, 2025
Since purchasing this vehicle from a dealership, I have had repeated problems with getting a blue screen on the rearview camera when truck is in reverse. This results in no visibility for backing up other than mirrors. A soft reset would often resolve the issue. However, now it is nothing but a blue... Read more
SUSPENSION
Jul 25, 2025
Incident date: Jul 25, 2025
The contact owns a 2015 Cadillac CTS. The contact stated that while driving at undisclosed speeds, there was a loud grinding and squeaking sounds coming from the vehicle. Additionally, there was a high-pitched sound coming from the vehicle. The contact also stated that the water pump was inoperable.... Read more
POWER TRAIN
Jul 21, 2025
Incident date: Jul 21, 2025
Driving Ashland pass in OR, the transmission over heated with the truck dinging for us to pull over an idle, there is no where to pull over on Ashland pass for 8 miles. After sitting in an unsafe location with the truck idling wasting fuel we where able to get back on road after 30min. Upon arrival ... Read more
ENGINE
Jul 21, 2025
Incident date: Jul 21, 2025
The car stalled out
STRUCTURE
Jul 17, 2025
Incident date: Dec 1, 2024
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to the dealer, where it was diagnosed that the driver's side windshi... Read more
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Jul 17, 2025
Incident date: Dec 1, 2024
Continuously reboot of MMI system which impacts use and utility of main screen inclusive of backup camera, parking, collision warning, etc..
BACK OVER PREVENTION
Jul 2, 2025
Incident date: Jul 1, 2023
The contact owns a 2015 Ford Expedition. The contact stated while parked occupied in the vehicle or while attempting to reverse the vehicle the rearview camera failed to display an image. The message contact your ford dealer for service illuminated. A dealer was contacted. The vehicle was taken to a... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 21, 2025
Incident date: Jun 18, 2025
My favorite
I suspect the car seat is counterfeit
Jun 5, 2025
Incident date: Sep 7, 2020
I'm reporting an after-market product that is being marketed and sold as a "crash tested" according to USA standards. It's being pushed as a "car seat blanket" or insert called "The Snugglebundl". Attaching links to their website and blog below. Homepage: [XXX] About: [XXX] Blog post: [XXX] INF... Read more
STRUCTURE:BODY
Jun 5, 2025
Incident date: Sep 7, 2020
The passenger side of the subframe has holes and will veer hard right when it brakes
UNKNOWN OR OTHER
Jun 5, 2025
Incident date: Sep 7, 2020
Backup camera either shows black screen, or a warming box appears stating to see dealership. Will work intermittently.
ENGINE
Jun 3, 2025
Incident date: May 3, 2025
My apologies, I sent prematurely, case number 11664674 is already open, but I wanted to add to it. My 2017 Ford F-150 with the 2.7L EcoBoost engine has experienced recurring coolant loss and is now showing signs of internal engine damage. I initially reported the issue to the Ford dealership in No... Read more
ENGINE
May 1, 2025
Incident date: Apr 10, 2025
I had a problem with the truck start to make noises and shaking complete then i put on a flat bed and take to the dealership to make a diagnosis and the dealership told me that is complete failure of the engine and that i have to replace so they order a new engine and they installed so they charge m... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 9, 2025
Incident date: Mar 25, 2025
My dash lights went crazy while driving. I couldn't get the vehicle into the correct gear ( automatic transmission) I shut off waited then restarted drove home. After having the codes scaned it shows C2200 code ( faulty brake ABS module) called dealer they had none to sell or buy and told me no tim... Read more
ENGINE
Apr 4, 2025
Incident date: Jan 26, 2022
The contact owns a 2021 GMC Terrain. The contact stated while driving 5 MPH, the vehicle stalled. There was no warning light illuminated. The contact stated that the failure was like GM Product Safety Recall: N222372310 (Inadequate Fuel Pump Flow). The vehicle was towed to an independent mechanic, w... Read more
ELECTRICAL SYSTEM
Mar 26, 2025
Incident date: Mar 1, 2025
While driving to work before daylight the jeep lost all electrical power and cut all lights inside and outside so I couldn't see. There were no other lights to guide me to a pull off. I almost hit a concrete barrier because of this. I just got this vehicle back from replacing the hybrid battery f... Read more
ENGINE
Mar 25, 2025
Incident date: Sep 25, 2024
Nearly all loss of engine power while driving on on a highway. Ford states these are the necessary repairs. The mechanic supervisor Verbally told me told me possible Engine coolant in cylinders 2 and 3. I requested photos, however none have been provided. I have not approved repairs due to the cost... Read more
ENGINE
Mar 21, 2025
Incident date: Mar 16, 2023
The contact owns a 2018 Honda Civic. The contact stated that the vehicle was difficult to start and was jump-started several times. Several unknown warning lights were illuminated. The vehicle was taken to be repaired and the motor mounts were replaced under a Lemon Law lawsuit settlement. However, ... Read more
AIR BAGS
Mar 14, 2025
Incident date: Mar 14, 2025
I had a car accident on Feb 10, 2025 and my air bag did not deploy
Crash
3 injured
STRUCTURE
Mar 11, 2025
Incident date: Mar 11, 2023
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur... Read more
ELECTRICAL SYSTEM
Dec 18, 2024
Incident date: Sep 5, 2024
vehicle caught on fire under apt complex carport causing extensive damage to property and 2 other vehicles.
Fire
ENGINE
Nov 19, 2024
Incident date: Aug 19, 2024
The vehicle has a consistent problem where all dashboard warning lights come on at the same time, sometimes when this happens the vehicle enters what they call limp mode and won't go above 10-20 mph. This occurred multiple times to me and recently on the highway where a tractor trailer almost hit my... Read more
STEERING
Oct 31, 2024
Incident date: Oct 30, 2024
The contact owns a 2023 Honda Civic Type-R. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufa... Read more
Showing 50 of 275 complaints.
NHTSA Safety Ratings, 2016 FORD EXPEDITION
2016 Ford Expedition SUV 4x4
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 19.8% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2016 FORD EXPEDITION
187 manufacturer communications from 102 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 44 |
| 350000 EQUIPMENT | 31 |
| 353000 EQUIPMENT:ELECTRICAL | 9 |
| 060000 ENGINE (PWS) | 8 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 8 |
| 060000 ENGINE AND ENGINE COOLING | 7 |
| 100000 POWER TRAIN | 7 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 6 |
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 52314
Mar 1, 2024
100000 POWER TRAIN
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim
SSM 51962
Oct 3, 2023
350000 EQUIPMENT
Some 2016-2018 F-150 and 2016-2017 Expedition/Navigator vehicles may require pressure bleeding of the brake system. The brake system pressure bleeding procedure in the Workshop Manual (WSM), Section 206-00, has been updated to add a warning
SSM 51962
Oct 3, 2023
030000 BRAKES (PWS)
Some 2016-2018 F-150 and 2016-2017 Expedition/Navigator vehicles may require pressure bleeding of the brake system. The brake system pressure bleeding procedure in the Workshop Manual (WSM), Section 206-00, has been updated to add a warning
SSM 51536
Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
TSB 22-2219
Jun 21, 2022
100000 POWER TRAIN
Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IW
SSM 50804
May 24, 2022
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
SSM 50375
Dec 23, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50375
Dec 23, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50067
Aug 27, 2021
110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 50039
Aug 16, 2021
110000 ELECTRICAL SYSTEM
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled
TSB 21-2175
Jun 2, 2021
110000 ELECTRICAL SYSTEM
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20
SSM 49821
May 24, 2021
060000 ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 49821
May 24, 2021
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
TSB 20-2307
Oct 16, 2020
110000 ELECTRICAL SYSTEM
Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (
TSB 20-2307
Oct 16, 2020
200000 WHEELS
Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (
TSB 20-2307
Oct 16, 2020
350000 EQUIPMENT
Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (
SSM 49210
Sep 25, 2020
060000 ENGINE AND ENGINE COOLING
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
SSM 49086
Aug 12, 2020
110000 ELECTRICAL SYSTEM
Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on.
SSM 49086
Aug 12, 2020
350000 EQUIPMENT
Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on.
TSB 20-2255
Aug 6, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201
TSB 20-2233
Jul 13, 2020
160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
SSM 48911
Jun 18, 2020
350000 EQUIPMENT
Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on.
SSM 48908
Jun 17, 2020
110000 ELECTRICAL SYSTEM
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple
SSM 48908
Jun 17, 2020
350000 EQUIPMENT
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple
TSB 20-2189
Jun 2, 2020
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel dri
TSB 20-2189
Jun 2, 2020
350000 EQUIPMENT
This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel dri
TSB 20-2189
Jun 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel dri
SSM 48619
Mar 9, 2020
110000 ELECTRICAL SYSTEM
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48619
Mar 9, 2020
980000 UNKNOWN OR OTHER
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
TSB-20-2028
Feb 12, 2020
033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to
TSB-20-2028
Feb 12, 2020
350000 EQUIPMENT
Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to
TSB 20-2013
Jan 20, 2020
200000 WHEELS
Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to
SSM 48423
Dec 20, 2019
100000 POWER TRAIN
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t
SSM 48340
Nov 21, 2019
110000 ELECTRICAL SYSTEM
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the
TSB 19-2252
Aug 26, 2019
100000 POWER TRAIN
Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with four wheel drive (4WD) may exhibit an intermittent grinding noise while driving in two wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuu
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48123
Aug 7, 2019
110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a
SSM 48103
Jul 25, 2019
110000 ELECTRICAL SYSTEM
Some 2015-2017 Expedition/Navigator front and rear bumper parking aid sensor harnesses FL7Z-15K867-A and BL7Z-15K868-A are currently not available. It is recommended that dealers repair or rebuild these harnesses until harnesses become avai
SSM 48103
Jul 25, 2019
284200 BACK OVER PREVENTION: SENSING SYSTEM: LIDAR
Some 2015-2017 Expedition/Navigator front and rear bumper parking aid sensor harnesses FL7Z-15K867-A and BL7Z-15K868-A are currently not available. It is recommended that dealers repair or rebuild these harnesses until harnesses become avai
SSM 48070
Jul 2, 2019
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 48070
Jul 2, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 48053
Jun 24, 2019
110000 ELECTRICAL SYSTEM
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S
SSM 47976
May 10, 2019
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
SSM 47850
Apr 26, 2019
110000 ELECTRICAL SYSTEM
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47850
Apr 26, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47948
Apr 26, 2019
060000 ENGINE (PWS)
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an
SSM 47927
Apr 11, 2019
110000 ELECTRICAL SYSTEM
SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehi
SSM 47927
Apr 11, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehi
SSM 47824
Feb 22, 2019
110000 ELECTRICAL SYSTEM
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma
SSM 47824
Feb 22, 2019
110000 ELECTRICAL SYSTEM
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma
TSB 19-2026
Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
SSM 47797
Feb 7, 2019
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47797
Feb 7, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
TSB 19-2026
Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026
Feb 7, 2019
350000 EQUIPMENT
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
SSM 47797
Feb 7, 2019
060000 ENGINE AND ENGINE COOLING
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47797
Feb 7, 2019
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47797
Feb 7, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
SSM 47769
Jan 25, 2019
110000 ELECTRICAL SYSTEM
Some 2016-2017 Expedition/Navigator vehicles equipped with rear volume control may experience an inability to control the volume from the rear volume control after an APIM replacement and/or reprogramming. Reprogram the APIM using the stand
SSM 47769
Jan 25, 2019
350000 EQUIPMENT
Some 2016-2017 Expedition/Navigator vehicles equipped with rear volume control may experience an inability to control the volume from the rear volume control after an APIM replacement and/or reprogramming. Reprogram the APIM using the stand
SSM 47749
Jan 17, 2019
350000 EQUIPMENT
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford
SSM 47711
Dec 14, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of t
SSM 47662
Nov 14, 2018
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts
SSM 47617
Oct 25, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then
SSM 47538
Sep 21, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however
TSB 18-2273
Sep 18, 2018
060000 ENGINE AND ENGINE COOLING
Some 2013-2018 F-150/Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. Follow the Service Procedure steps to correct the condition.
SSM 47444
Aug 2, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S
SSM 47394
Jun 29, 2018
060000 ENGINE AND ENGINE COOLING
Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by
SSM 47394
Jun 29, 2018
350000 EQUIPMENT
Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by
SSM 47376
Jun 22, 2018
350000 EQUIPMENT
Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by
SSM 47376
Jun 22, 2018
060000 ENGINE (PWS)
Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by
SSM 47379
Jun 22, 2018
110000 ELECTRICAL SYSTEM
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
SSM 47379
Jun 22, 2018
350000 EQUIPMENT
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
SSM 47380
Jun 22, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so
SSM 47380
Jun 22, 2018
350000 EQUIPMENT
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so
SSM 47380
Jun 22, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so
SSM 47360
Jun 19, 2018
350000 EQUIPMENT
Some 2013-2018 F-150 and 2017-2018 Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. This may be caused by an intermittent leak in the check valve. Before completing
SSM 47360
Jun 19, 2018
354000 EQUIPMENT:MECHANICAL
Some 2013-2018 F-150 and 2017-2018 Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. This may be caused by an intermittent leak in the check valve. Before completing
SSM 47360
Jun 19, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2018 F-150 and 2017-2018 Expedition/Navigator vehicles may exhibit an intermittent grinding noise coming from the right or left IWE area in 2WD mode. This may be caused by an intermittent leak in the check valve. Before completing
SSM 47211
Apr 4, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai
SSM 47201
Mar 30, 2018
350000 EQUIPMENT
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco
SSM 47167
Mar 19, 2018
110000 ELECTRICAL SYSTEM
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
SSM 47141
Mar 12, 2018
200000 WHEELS
Some 2013-2018 F-150/Expedition/Navigator 4x4 vehicles may exhibit an intermittent grinding noise coming from the right front or left front wheel area while accelerating in 2WD mode. Refer to the Workshop Manual (WSM), Section 308-07, Diagn
SSM 47141
Mar 12, 2018
350000 EQUIPMENT
Some 2013-2018 F-150/Expedition/Navigator 4x4 vehicles may exhibit an intermittent grinding noise coming from the right front or left front wheel area while accelerating in 2WD mode. Refer to the Workshop Manual (WSM), Section 308-07, Diagn
SSM 47080
Feb 14, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re
SSM 47041
Jan 29, 2018
353000 EQUIPMENT:ELECTRICAL
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
SSM 47041
Jan 29, 2018
110000 ELECTRICAL SYSTEM
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
SSM 47041
Jan 29, 2018
350000 EQUIPMENT
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
SSM 47041
Jan 29, 2018
353000 EQUIPMENT:ELECTRICAL
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
SSM 47041
Jan 29, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
SSM 47009
Jan 10, 2018
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 47009
Jan 10, 2018
350000 EQUIPMENT
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 47009
Jan 10, 2018
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 46951
Nov 30, 2017
110000 ELECTRICAL SYSTEM
Some 2016-2018 F-150 and Expedition vehicles equipped with a SYNC non-touchscreen display may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled
SSM 46951
Nov 30, 2017
350000 EQUIPMENT
Some 2016-2018 F-150 and Expedition vehicles equipped with a SYNC non-touchscreen display may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled
SSM 46947
Nov 29, 2017
110000 ELECTRICAL SYSTEM
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o
SSM 46947
Nov 29, 2017
350000 EQUIPMENT
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o
SSM 46947
Nov 29, 2017
270000 LANE DEPARTURE
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o
Showing 100 of 187 bulletins.
NHTSA Safety Investigations, FORD EXPEDITION
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
AQ26001
Opened: Jun 9, 2026
NU Car rental of vehicles with open recalls
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been ... Read more
RQ24015
Opened: Nov 15, 2024 , Closed: Jul 23, 2025
Seat Belt Retractor Pretensioner Inadvertent Deployment
On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints a... Read more
PE23021
Opened: Nov 22, 2023 , Closed: Jul 29, 2024
Seat Belt Pretensioner Inadvertent Deployment
On November 22, 2023, the Office of Defects Investigation (ODI) opened PE23-021 to investigate instances of seat belt pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints allege hearing a loud, explosion-like sound i... Read more
RQ17010
Opened: Dec 25, 2017 , Closed: Oct 22, 2019
Unexpected Transmission Downshift
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports rel... Read more
PE08070
Opened: Dec 9, 2008 , Closed: Apr 15, 2009
STEEL WHEEL FRACTURE
FORD SPECIAL SERVICE VEHICLE (SSV) EXPEDITIONS USE A STEEL FULL FACE WHEEL DESIGN SIMILAR TO THAT INVESTIGATED IN PE03009, RQ04007, EA04034 (CROWN VICTORIA POLICE INTERCEPTOR) AND PE03026 (GM PICKUPS AND SUVS).A TOTAL OF 8,251 SSVS (2.2% OF TOTAL PRODUCTION) WERE PRODUCED WITHIN MODEL YEARS 2004-200... Read more
EA05015
Opened: Oct 13, 2005 , Closed: Dec 6, 2006
WINDSHIELD LEAK CAUSES ELECTRIC FAILURES
CONSUMERS ALLEGED THAT WHEN IT RAINED OR SNOWED, WATER LEAKED INTO THE VEHICLE AROUND THE WINDSHIELD.MOISTURE FLOWING THROUGH THE SEAL THAT SURROUNDS THE FRONT WINDSHIELD FOLLOWS A PATH THROUGH THE SEAL INTO THE GENERIC ELECTRONIC MODULE (GEM) AND FUSE BOX, AND MAY CAUSE THE ELECTRICAL COMPONENTS IN... Read more
PE05033
Opened: Jun 15, 2005 , Closed: Oct 13, 2005
ELECTRICAL SYSTEM FAILURE
ODI HAS RECEIVED 39 REPORTS ALLEGING THAT WATER LEAKS AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS.FORD REPORTS THAT WATER ENTERING THE VEHICLE CAN WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM).... Read more
PE04078
Opened: Nov 19, 2004 , Closed: Mar 22, 2005
SPEED CONTROL DEACTIVATION SWITCH FIRE
IN ITS LETTER DATED JANUARY 27, 2005 TO ODI, FORD INDICATED THAT IT WOULD CONDUCT A SAFETY RECALL (NHTSA RECALL # 05V-017) TO REMEDY AN OVERHEATING SPEED CONTROL DEACTIVATION SWITCH IN APPROXIMATELY 738,490 SUBJECT VEHICLES.THE VEHICLES AFFECTED BY THE RECALL ARE CERTAIN 2000 MODEL YEAR (MY) FORD F1... Read more
EA02001
Opened: Feb 6, 2002 , Closed: May 29, 2003
STEERING SHAFT SEPARATION
SEE ATTACHED SUMMARY FOR TECHNICAL DETAILS
PE01022
Opened: Jul 2, 2001 , Closed: Nov 9, 2001
FRONT STABILIZER LINK
SQ00016
Opened: Sep 15, 2000 , Closed: Dec 6, 2001
WHEEL STUD AND NUT
IN DECEMBER 1999, FORD ISSUED TECHNICAL SERVICE BULLETIN 99-26-3, ENTITLED INCREASED WHEEL NUT AND STUD SIZE-SERVICE TIP,FOR 2000 MODEL YEAR EXPEDITION, NAVIGATOR, AND CERTAIN F-150 VEHICLES, BUILT ON OR AFTER NOVEMBER 27, 1999.THESE VEHICLES HAVE INCREASED WHEEL STUD AND NUT DIAMETERS FROM 12MM TO ... Read more
PE99060
Opened: Sep 27, 1999 , Closed: Mar 8, 2000
FACTORY INSTALLED TOWING HITCH SEPARATIO
THIS INVESTIGATION WAS OPENED ON SEPTEMBER 27, 1999 BASED ON FIVE CONSUMER REPORTS ALLEGING THAT SOME OF THE EIGHT HITCH MOUNTING BOLTS EITHER BECAME LOOSE OR CAME COMPLETELY OUT OF ITS RETAINING PLATE.ONE OF THE COMPLAINTS INDICATED THAT WHILE TOWIG A TRAILER THE HITCH ACTUALLY SEPARATED FROM THE F... Read more
PE98024
Opened: Apr 21, 1998 , Closed: Jul 21, 1998
TIE ROD END FAILURES
There is no summary currently available
PE98009
Opened: Feb 13, 1998 , Closed: Jun 30, 1998
INDEPENDENT FRONT SUSPENSION TORSION BAR
THREE CONSUMERS HAVE REPORTED FAILURE OF ONE OF THE TWO FRONT SUSPENSION TORSION BARS IN THE SUBJECT VEHICLES.IN ONE CASE THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN OPERATION, AND THE VEHICLES WERE PARKED WHEN THE OTHER TWO FAILURES OCCURRED.NO CRASHES HAVE BEEN REPORTED.TORSION BAR FAILURES ARE ... Read more
FORD EXPEDITION - All Years Overview
Complete safety history for the FORD EXPEDITION across all model years (1997, 2027).
180
Total Recalls
11,797
Total Complaints
14
Investigations
764
Reported Crashes
831
Reported Fires
59
Reported Deaths
FORD EXPEDITION - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 13 | View |
| 2025 | 5 | 52 | View |
| 2024 | 7 | 108 | View |
| 2023 | 8 | 89 | View |
| 2022 | 12 | 156 | View |
| 2021 | 12 | 276 | View |
| 2020 | 18 | 490 | View |
| 2019 | 11 | 590 | View |
| 2018 | 14 | 455 | View |
| 2017 | 4 | 474 | View |
| 2016 (current) | 3 | 275 | |
| 2015 | 3 | 229 | View |
| 2014 | 0 | 96 | View |
| 2013 | 0 | 114 | View |
| 2012 | 3 | 163 | View |
| 2011 | 0 | 91 | View |
| 2010 | 0 | 74 | View |
| 2009 | 1 | 42 | View |
| 2008 | 4 | 179 | View |
| 2007 | 2 | 267 | View |
| 2006 | 6 | 395 | View |
| 2005 | 5 | 452 | View |
| 2004 | 4 | 381 | View |
| 2003 | 6 | 800 | View |
| 2002 | 4 | 415 | View |
| 2001 | 10 | 739 | View |
| 2000 | 11 | 1,136 | View |
| 1999 | 9 | 1,137 | View |
| 1998 | 7 | 1,022 | View |
| 1997 | 9 | 1,065 | View |
| 1996 | 0 | 3 | View |
| 1995 | 0 | 1 | View |
| 1994 | 0 | 4 | View |
| 1993 | 0 | 1 | View |
| 1991 | 0 | 1 | View |